AE: Order Editing & Upsell · Selling products
Every review we hold for AE: Order Editing & Upsell, quoted in full, with the store that wrote it.
Bigger stores rate AE: Order Editing & Upsell at least as well as the crowd does. The store behind each review is the part the App Store never shows.
299 reviews pulled · 66 carry a rating and no text · 211 long enough to quote · 2025-01-07 to 2026-08-09
Every review we hold, newest first
Minimises my customer service emails with order editing and address edits. Their customer service is amazing! Super quick replies and always helps with edits and requests I have
Fat Lab · fatlabtallow.com · outside the top 100k
I was having some problems with setup and Eric from customer service helped me get sorted. A+
Endurance Edge · enduranceedge.com.au · outside the top 100k
Tom was great to work with - got work done quickly and it looks better than I ever imagined.
Plum Bottom Gallery · plumbottomgallery.com · top 100k store
Great customer service, Eric is awesome to work with!
Prairie Wear · www.prairiewear.com · outside the top 100k
The app has lots of great features, i did ask the support to help me with the multi-language invoices and they made this feature within a week. The support is great and they surely want to help people with their problems.
Floratuin · floratuin.com · outside the top 100k
Works great prevents after sales calls for address edits. Also saves us a ton on shipping costs highly recommend
First Source Wireless · firstsourcewireless.com · top 100k store
Quick and easy to install. Works great!
Safety Rail Source · safetyrailsource.com · top 100k store
Amazing team, great communication and follow through!!
SIMPLE RESET · simplereset.com · outside the top 100k
Great app!!
Lucas Creative Art · lucascreativeart.co.uk · outside the top 100k
This app has been very helpful for us. The customer support is outstanding. It's of great value for any e-commerce that wants to decrease the friction between the customer and the customer support team. 5 stars!
lohause · lohause.com · top 100k store
Amazing app. My customers love having the option to make order edits. I recently asked if there was a 'Which of the following led you to purchase today?' survey option on the order confirmation page (there isn't), but without hesitation, the team promised to create one for us - incredible service, absolutely blown away - thanks guys :)
House of Scent · www.houseofscent.co.uk · outside the top 100k
Eric went above and beyond to configure the app to our needs. The financial impact of AE was immediate—sales up, support costs down.
Kedi-Pet-Solutions · mykedi.com · outside the top 100k
Great customer service! The support team answered all my questions promptly.
RC Uniforms · rcuniforms.com · top 100k store
Have used this App and is excellent
The Salon Shop · www.thesalonshop.ie · outside the top 100k
Excellent features, which work as expected, and the development team are on hand to improve anything required very quickly. By far the best customer service of any app in the shopify store (by a long way!). Many thanks, and keep up the great work.
Skincare by Dr V · www.skincarebydrv.com · top 100k store
Great application. Works exactly as expected!
Evans Golf Bags · evansgolfcompany.com · outside the top 100k
Very robust app and features at very reasonable price point, especially compared to other order editing apps. Support and developers have gone above and beyond to add specific customizations we needed for our business.
Caffe Luxxe Wholesale Ordering · unranked store
This app is one of the most helpful in our store. It saves us heaps of customer support and Eric is really great on customer service. I highly recommend this app
Happy Tummies Pty Ltd · happytummies.com.au · top 100k store
Great app, and Eric from support really goes above and beyond to help! One of the best supported, and polished apps out there!
Coffin Launch · coffinlaunch.com · outside the top 100k
The app has been very helpful for our day-to-day operations, especially for invoice downloads, upsell & cross-sell flows, and order cancellation management. The interface is easy to use, and the support team is responsive whenever needed. Overall, it has helped streamline multiple workflows for our Shopify store.
MIVI · www.mivi.in · top 100k store
Great application, I highly recommend it.
Zentra · tryzentra.store · outside the top 100k
Great !
Nuro Performance · nuroperformance.com · outside the top 100k
We had an issue during our peak season, and the support team stepped in quickly and helped us navigate through the issue at a crucial time. This app has really helped decrease customer service requests.
FotonCandle · fotoncandle.com · top 100k store
Fantastic Service, quick and easy to work with, would recommend!
55 Miles · 55miles.com · outside the top 100k
Very good customer service, helped me with my problem and got everything solved very quickly.
Vai · vaijewelry.com · outside the top 100k
Working with It-Geeks was a great experience! Tom helped me fix and customize my Shopify store exactly how I wanted. One of the biggest improvements was disabling the automatic variant selection, which made the shopping experience much cleaner for my customers. Order edits no longer create extra support work or lost sales for my business, and I really love how customizable AE is. From editing windows to shipping recalculations, everything fits the flow of my store perfectly. Huge thank you to Tom for being patient, responsive, and making sure everything was set up correctly for my shop. I truly appreciate the support!
MoMoPop Shop · momopopshop.com · outside the top 100k
After spending days with another app similar to this, I gave up thinking what we needed couldn't happen. Then we searched for the highest recommendation for order editing built for Shopify and AE was the number one choice, so we installed. We set up a meeting for the following morning. Within minutes, their team not only walked me through, but volunteered to set up totally for me. This app does everything we needed and will free so much time spent supporting our clients while allowing them to have full control. I love that I could pick and choose which options worked for us. DO NOT HESITATE to get this app! It's AMAZING and their TEAM is PROFESSIONAL, KNOWLEDGEABLE and PROVIDED more than we expected. Grateful for them!
LaserNonna · lasernonna.com · outside the top 100k
Love this app! Has made self order editing for my customers so much easier!
kirra · kirralife.com · outside the top 100k
Patrick and the whole team was really great! Excellent service. AE has improved our operations and decreased refund-related headaches. ROI is clear—we make more and refund less.
Interstellar Trading Company, LLC · unranked store
I had a great experience with Patrick and Tom with account editor. They are very thorough in what they ask and they quite literally understand my vision before I do. Our website is now making way better conversions after they've worked on it for us. Thank you!
Kindness Powered Skincare · www.kpsessentials.com · outside the top 100k
We have used Account Editor for 7 months now and are very happy with the functionality. The app developers are very attentive and helpful, adding new features and responding to queries quickly.
TBCo · au.tbco.com · outside the top 100k
Erick helped us with the whole process setting up the upsell functions! Hopefully they add more functionalities, these are quick and efficient guys! Worth the money :)
Ocha & Co. · www.ochaandco.com · outside the top 100k
We’ve significantly reduced support tickets thanks to AE's intuitive UI. Support was incredible—fast, detailed, and genuinely helpful.
To Go Packaging · www.togopackaging.com · outside the top 100k
Amazing support team. Every question answered, every issue solved. We’ve added thousands in upsell revenue since installing.
Waveband Communications · www.wvbandcoms.com · top 100k store
Great app and customer support. Always helpful and open to suggestions for new features.
Poppatea · poppatea.com · outside the top 100k
Easy to setup and implement, I should have done this WAY SOONER! Out of the box it had exactly what I needed to eliminate 80% of my customer service calls for order editing. For the rest I needed something they didn't have and the team implemented a new feature within a week to get exactly what I asked for. Amazing app, outstanding customer support and well priced.
MiniNail · www.themininail.com · top 100k store
Support was incredible—fast, detailed, and genuinely helpful. One month in and we've already seen a 15% lift in AOV from upsells. We’ve seen measurable ROI from upsells triggered post-checkout.
SHAE & PALMER · shaeandpalmer.com · outside the top 100k
The cancellation controls alone save us hundreds in lost shipping costs.
golfballs.net · golfballs.net · top 100k store
Very useful app for a small business.
Your Bra Store · www.yourbrastore.com · outside the top 100k
Super application ! Elle est vraiment très utile et fonctionnelle. On apprécie les échanges avec le support client qui est très à l'écoute.
BYSIX · www.bysix.eu · outside the top 100k
Eric and the team were supportive in helping us set everything up and even worked to a create a feature we requested! While there were some bumps and learning curves, we figured everything out. The team is responsive and flexible.
Akamai · akamaibasics.com · top 100k store
Absolutely love this app, the developers are also super helpful.
Violet Aroma · violetaroma.com · outside the top 100k
Excellent and prompt support. Great features. Would recommend.
Skincare Generics · www.skincaregenerics.com · outside the top 100k
Support has been amazing, super responsive and always quick to help. They consistently implement what we need without any hassle.
MySecretCase · www.mysecretcase.com · top 100k store
Everything good!
La Tienda de las Cartas · latiendadelascartas.es · outside the top 100k
TOP app, really useful. The support has been outstanding, they helped us very quickly and implemented an important customization for us in no time. It’s rare to find a team this responsive and efficient. The app does exactly what it’s supposed to do, without unnecessary complexity. Highly recommended.
Mondo Cattolico · www.mondocattolico.com · top 100k store
amazing customer service!
TrailRax · trailrax.com · top 100k store
Great aplication, it´s really usefull !!
BFIBER · www.bfiber.es · outside the top 100k
Excellent plug-in... Works great.
Stressless · haynescomfort.com · outside the top 100k
Awesome!!!
Bob Drake · bobdrake.com · top 100k store
Phenomenal app and super easy to use. It’s been really helpful using all of the automation features. Setup was simple and everything integrates well with Shopify. Overall it’s saved our team time and improved the customer experience. Highly recommend 5/5 stars!!!!
EL ADHAM DISTRIBUTORS · www.eladhamdistributors.com · outside the top 100k
Order edits no longer cost us in support overhead or lost sales. Love how customizable AE is. From editing windows to shipping recalculations, it fits our flow perfectly. Huge thanks to Eric for helping us get everything set up just right.
Clairamor · clairamor.com · top 100k store
AE has improved our operations and decreased refund-related headaches. ROI is clear—we make more and refund less. Support was incredible—fast, detailed, and genuinely helpful.
Bakatri · bakatri.com · outside the top 100k
Has helped my new business so much! Used for support help and was very fast and efficient!
Direct Pay Virtual Clinic · directpayvirtualclinic.org · outside the top 100k
This is a GREAT app that has helped my store tremendously. Must use!!
Big Ten Supply · bigtensupply.com · outside the top 100k
We've been using Account Editor since they were just starting out, the app has always worked well and they are continually improving the features. The address edits, order cancellations and order edit features have saved us a lot of time and are well worth the price. In the very rare instances where we've had issues with the app, the support team has been responsive and extremely helpful. Highly recommend this app, not only for the features they offer, but also because the team running the app is great.
Kore Essentials · www.koreessentials.com · top 10k store
Very nice app and good support! I can recommend
PICMONDOO.de · unranked store
We’ve seen measurable ROI from upsells triggered post-checkout. Account Editor easily paid for itself in the first week. Support was incredible—fast, detailed, and genuinely helpful.
Links Permanent Jewellery Supplies · linkspermanentjewellerysupplies.co.uk · outside the top 100k
Good APP, really helpful with my shop
HairSnapper · unranked store
Very helpful app in terms of retaining orders that may have been lost due to error.
Refined Surroundings · refinedsurroundings.com · outside the top 100k
My experience with this team has been very great! They have worked with me in every aspect of my migration. I appreciate their upfront and honesty on my project. I would reccoment them to anyone who is wanting a store migration or opening a new store. Thanks Edith Wray Scrapbooking With ME
Scrapbooking With ME Crafts · scrapbookingwithme.com · outside the top 100k
is amazing, highly recommend!!
Kikiva Collection · kikivacollection.com · outside the top 100k
AE let us set smart timeframes for editing and cancellations—exactly what we needed. Huge thanks to Eric for helping us get everything set up just right. The financial impact of AE was immediate—sales up, support costs down.
Silverio Lima · unranked store
They walked us through everything on a call—super helpful and friendly. We’ve added thousands in upsell revenue since installing. The ability to automate edits, cancellations, and upsells has saved us so much time.
The Celtic Jewelry Studio · thecelticjewelrystudio.com · top 100k store
Tom was absolutely amazing! He took the time to explain in detail how the process would help make my store top of the line. He went the extra mile to ensure I understood every aspect of setting up and improving my Shopify store. I was very nervous at first, but he reassured me that he would keep working until my vision came to life—and he truly delivered! I’m beyond happy with his professionalism, patience, and dedication. Highly recommend Tom for anyone who wants quality work and genuine support.
jesuscity · jesuscity.co · outside the top 100k
Account Editor easily paid for itself in the first week. Huge thanks to Eric for helping us get everything set up just right. We’ve significantly reduced support tickets thanks to AE's intuitive UI.
Sunsa · sunsawands.com · outside the top 100k
Setup help was quick and effective. Very happy with the support. We’ve seen measurable ROI from upsells triggered post-checkout. One month in and we've already seen a 15% lift in AOV from upsells.
Pretty Bow Perfumes · unranked store
The devs are great and very responsive to requests for support. I can see this app saving us a ton of money through shipping and making us more through allowing post purchase upsells
Crazy Skates Company · crazyskates.com.au · outside the top 100k
Great!
Iksplor · iksplor.com · top 100k store
Working with ITGeeks! has been a great experience. Not only did they eliminate the troubleshooting issues we were having on our website but they offered some insight to a better user experience.
BEKIND7 · www.bekind7.com · outside the top 100k
This app is very helpful!
HERETIC PARFUM · hereticparfum.com · top 10k store
Amazing app! Very helpful and informative support - highly recommend!
Creature Coffee Co · creaturecoffee.co · top 100k store
Great experience, We love it.
BLUECO · bluecobrand.com · outside the top 100k
Great Application!!! Highly Recommended!!!
Rust Belt OffRoad · rustbeltoffroad.com · top 100k store
Im very satisfied with the help I got from Andrew and Tom. They made my website upgraded in just a couple of days and they recommended alot of things to improve my website which I am very happy about. and I cant wait to get more sales in!
SleepGracefully · sleepgracefully.com · outside the top 100k
We’ve added thousands in upsell revenue since installing. We’ve significantly reduced support tickets thanks to AE's intuitive UI.
YvelisTore · unranked store
AE integrated well with our Shopify store. It helped a lot on the backend for folks editing their orders, which in turn approved our operations and some of the headache around returns we saw previously. So far so good!
Raise Wild · shopraisewild.com · outside the top 100k
The financial impact of AE was immediate. Sales up, support costs down. This is one of the most thoughtfully built Shopify apps we’ve used.
Cache · trustcache.com · top 100k store
So excited to learn about this. Happy to start working with this .
Kalahari Rose · kalaharirose.com · outside the top 100k
AE has improved our operations and decreased refund-related headaches.
Clétte Underwear · shopclette.com · outside the top 100k
Amazing product and service! Thank you.
Magna Lens · magnalens.com · top 100k store
SERVICE WAS GREAT, PROMPTLY AND EFFICIET!
Crafty kate · craftykate13.com · outside the top 100k
Great concept, would recommend companies taking a look
INSERIF · coffeev2.store · outside the top 100k
This app has been great for our business! It allows us the ability to edit orders and create upsells to our customers. Very happy with this and would highly recommend!
Odin's Innovations · odinsinnovations.com · outside the top 100k
Eric went above and beyond to configure the app to our needs. AE has improved our operations and decreased refund-related headaches.
Professional Kindness Powered Skincare · kpswholesale.com · outside the top 100k
Setup help was quick and effective. Very happy with the support. We trust AE has helped us to unlock extra revenue that we were leaving on the table before.
Embark Travel Store · embarktravelstore.com · outside the top 100k
They even helped us customize the widget design to match our theme.
WrightSport · wrightsport.co.uk · outside the top 100k
I recommend a 1000%. This app unlocked a whole part of our workflow with the product swap feature, which we had to commit a lot of time and money to, if we had to do it on our own, because of the new Shopify policy. I also wanted to thank the dev team, which is very reactive in assisting us. They even created a feature for us in under 2 weeks.
Circular · circularstore.co.nz · outside the top 100k
We’ve seen great ROI from upsells triggered post-checkout. Account Editor easily paid for itself in the first week. Support was incredible—fast, detailed, and genuinely helpful!
Whatsthatstrap.com · whatsthatstrap.com · top 100k store
Tom and his crew were fantastic. They built exactly what I wanted and beat the time schedule by several days. Will recommend for sure.
PDE Online · unranked store
Very helpful app thanks
Basement 88 · unranked store
Great app for editing orders !
Rock and Roll City Mattress Company · rockandrollcitymattress.com · top 100k store
They gladly guided me through the review showing me on the shared screen all modif
Thread & Grounds · www.threadandgrounds.com · outside the top 100k
Great app :)
Villa Daros · villadaros.bg · outside the top 100k
Very fast and efficient. I had no problems and am impressed with IT Geeks
Journeys of Faith · journeysoffaith.com · top 100k store
I recently installed this app and it works exactly as promised. The interface is clean, easy to use, and it delivers the features I needed without any issues. Special thanks to Tom for the quick and professional support — he went above and beyond to help me with my task and made sure everything was running perfectly. Highly recommended for anyone looking for a reliable Shopify app and exceptional customer service.
Space Armory | Japanese Mask and Cosplay Store · spacearmorystore.com · outside the top 100k
Love how customizable AE is. From editing windows to shipping recalculations, it fits our flow perfectly.
Zolly Kids · zollykids.com · outside the top 100k
This software works great!
Snaps Clothing · snapsclothing.com · top 100k store
It's a very intuitive application for the customers to use and the setup process was not very difficult even when we faced some issues setting up the order modification timeframe support team was quick to respond and help us out.
La Maillerie · maillerie.ca · outside the top 100k
amazing!! So great - helped my business so much! :)
BRIELLE · brielleofficielle.com · top 100k store
Easy to use and no hidden fee
fulFILLed Lifestyle Co. · www.fulfilledlifestyleco.com · outside the top 100k
They were awesome in finding my problem in my Shopify store! I had tried everything using AI and never got anywhere. Tom was able to fix the problem very quickly!! Would recommend to anyone.
Fringe & Wildflowers · unranked store
I was looking for a way to allow my customers to edit mistakes in their orders. That is when I came across Account Editor. It turned out to be exactly what I was looking for, and the upselling feature is a great bonus. The account editor team was really helpful whenever we faced any issues. I highly recommend this application to all merchants.
Waverly Wood · shopwaverlywood.com · outside the top 100k
We onboarded Account Editor to reduce inquiries about incorrect shipping addresses and after using the application with our store we got almost 0 support tickets related to incorrect details filled by the users, we are yet to integrate any of its other features in our store but they look promising too.
Paola Pacheco Jewelry · paolapacheco.com · outside the top 100k
This functionality should be natively available with shopify, but this app has been super helpful and the support has been on point, people who are looking for an on-point post-purchase management solution should try this application.
BIG BUFFALO · bigbuffalo.nl · outside the top 100k
The app works well on its intended use and gives power to customers to edit their own mistakes it has impacted our business positively and I really like this app.
THE ISLA · the-isla.com · outside the top 100k
This is a fantastic app and a must have, it allows more user-control and allows you to have less changes and customer service to have to deal with. I would highly recommend.
West Coast Archery Shop · westcoastarcheryshop.com · top 100k store
Using the Account Editor application with our shopify store has reduced the burden on our support team, they no longer have to worry about tickets related to incorrect details filled in by the customers this has proved to be a game changer for our business.
Coral Craze - Bog Tropic · unranked store
We've been using Account Editor for a while now, and it has significantly streamlined our post-purchase workflow. The app makes it incredibly easy for our customers to edit their orders after checkout whether it's changing an item, updating the shipping address, or requesting cancellations. The interface is clean and user-friendly, and the setup process is straightforward with helpful guides :)
Open Funk · www.openfunk.co · outside the top 100k
This application has saved us a lot of hours that would have otherwise gone to manually editing wrong details on customer orders, this app is a lifesaver highly recommend it.
Regal Line · regalline.com · top 100k store
This app is awesome! It is very easy to use and the support we have received has been great. The upsell feature is awesome.
SpaDerma · spaderma.com · top 10k store
The app works well for its intended use and empowers customers to correct their own mistakes. It has positively impacted our business, and I like this app.
Custom Made Comfort · custommadecomfort.com · outside the top 100k
The Account Editor app is a must have. It gives customers the ability to manage their orders and allows for post-purchase upsells and changes like no other app we've found to date. If you are looking to improve your customer experience and engagement and also increase your AOV, this app is the way to go.
221B Tactical · www.221btactical.com · top 100k store
Help me get some issues fixed. Called in to speak with "Tom" and he advised me on some issues and how to resolve
Omega Faucet · omegafaucets.com · outside the top 100k
Really helpful app. Easy to use and has saved us time on the support side. Customers appreciate having the option to make changes, and it’s been working well so far. Definitely worth checking out!
Everydae · everydaehealth.com · outside the top 100k
Excellent App! Very Helpful! and Quick support!.
RC Test · unranked store
Account Editor lets our customers update their orders easily after checkout—like changing variants or fixing shipping details—without reaching out to support. It's reduced our support tickets and improved customer experience. Simple setup, great support!
InJoy Nation · unranked store
Gotta say I have used these folks in the past and they actually built our site for us. Any modification, tweak or anything we needed they have come through with shining colors. One thing for sure is they will make sure everyone is on the same page and everything is tested prior to pushing live!
Southern Comfort Bedding · www.southerncomfortbedding.com · outside the top 100k
This app and audit report have been really great to have.
Kyser® Musical Products · kysermusical.com · top 100k store
Great app, really like it.
David Muve · davidmuve.com · outside the top 100k
Great
Green Thumb Tools · greenthumbtools.com.au · outside the top 100k
This app has really helped getting my shop/website sorted out and able to launch my business!
Foremans Forge · foremansforge.com · outside the top 100k
The Support and Alan helped us out whenever we faced any issues and the overall support experience was very nice so I am dropping these 5 stars specifically for the support experience.
Treat Beauty · www.treatbeauty.com · top 100k store
Looks promising, surely a great service to help customers modify their order.
Inline Fabrication · inlinefabrication.com · top 100k store
Fantastic app that is incredibly helpful to a small business owner. Customer service & support is beyond the best! Definitely recommend this app if you want a successful business.
KONY'S CHARM LLC · unranked store
Excellent app!We Love it!
TanTor Cosmetics · tantorcosmetics.com · outside the top 100k
I was looking for a way to allow my customers to edit mistakes in their orders. That is when I came across Account Editor. It turned out to be exactly what I was looking for, and the upselling feature is a great bonus. The account editor team was really helpful whenever we faced any issues. I highly recommend this application to all merchants.
18 East · 18east.co · top 10k store
Navigating through Account Editor is a breeze. The layout is clean, and all the features are easy to find. Whether it’s managing order editing timeframes or setting up cancellation rules, everything is right where you need it. Highly recommended!
Pauzewear.co.uk · unranked store
Account Editor has been a game-changer for us! It allows our customers to edit their orders instantly, which has drastically reduced the number of support tickets. The address validation and real-time email updates are excellent features, and the Shopify Flow integration adds even more flexibility. Highly recommended!
Flame Yacht Rentals · flameyachtdubai.com · outside the top 100k
AE: Order Editing & Upsell has been a game-changer for our store. The app makes it super easy to edit orders and upsell to customers, all in just a few clicks. The support team is also fantastic—very responsive and always willing to help. Highly recommend this app to anyone looking to boost sales and streamline order management!
Electro Vision Inc · electrovisioninc.com · outside the top 100k
We've been using AE for a while now and it's been incredibly helpful in streamlining our post-purchase experience. The ability to edit orders and offer upsells after checkout has not only improved our customer satisfaction but also increased average order value. The interface is user-friendly, and the app integrates smoothly with our existing Shopify setup. Support has been responsive whenever we've had questions. Highly recommend it for stores looking to boost post-purchase engagement.
Signet Collectibles · collectsignet.com · top 100k store
AE: Order Editing & Upsell has been a great addition to our Shopify store. The ability to let customers edit their orders after checkout has helped reduce support requests and improved customer satisfaction.
Flame International · unranked store
We've had a great experience using AE: Order Editing & Upsell. The app provides a smooth and intuitive interface that allows customers to easily edit their orders post-purchase—something that significantly improves user experience and reduces support overhead.
POOLHEATERXPRESS.COM · poolheaterxpress.com · outside the top 100k
Excellent App! Very Helpful!
TOR-Electric · tor-electric.com · outside the top 100k
The Order Editing & Upsell app has been a game-changer for our operations. Being able to easily edit orders post-purchase has drastically improved our customer service and reduced the time we spend fixing small errors. The upsell feature is also incredibly effective, we've seen a noticeable increase in our average order value since implementing it. The interface is intuitive, the performance is smooth, and the support team is responsive and helpful. Whether you're managing last-minute customer changes or looking to boost revenue, this app delivers on both fronts Highly recommended for any e-commerce store looking to streamline workflows and increase sales.
Phonecare · www.phonecare.se · outside the top 100k
Account Editor has been a game-changer for our store! It gives our customers the flexibility to update their orders post-purchase, which has reduced support requests and improved satisfaction. The interface is clean, and the support team is responsive and helpful. Highly recommend!
Ind2c · unranked store
These guys are amazing!
Best Cognition · bestcognition.com · outside the top 100k
Been very helpful! Got everything I asked for completed!
Midwest Collectables · midwestcollectables.com · outside the top 100k
This is a very helpful app! We used to have customers email us all the time regarding order changes, but this app has reduced this workload for us. Highly recommend!
Ladd Stamps · laddstamps.com · top 100k store
Excellent app!
Wave Books · www.wavepoetry.com · top 100k store
excellent service -
The Signal Source · www.thesignalsource.com · outside the top 100k
Nice app!
Eden Life Organics · edenlifeorganics.com · outside the top 100k
Fantastic App – Smooth, Intuitive, and Great Support!
Fitberry Sports · fitberry.no · outside the top 100k
Andrew and Tom's team was excellent to work with! They were so helpful, listened to my vision and executed it perfectly! I highly recommend this team :)
Thx, It's Not Mine · www.thxitsnotminela.com · outside the top 100k
IT-Geeks is wonderful to work with. They make the process easy and simple. I would recommend them for all your shopify customization needs.
Wayfarer's Luck · unranked store
Account Editor has been a game-changer for my store. It empowers customers to edit their own orders, which not only improves their experience but also significantly reduces the number of support tickets we receive. The ability to save customer tickets has also helped us streamline our internal processes and provide faster, more efficient service. One of the standout features for us has been the upsell functionality — it's a great bonus that allows us to increase average order value without any extra effort. Everything works smoothly, and the app integrates seamlessly with our workflow. Highly recommend Account Editor to any merchant looking to boost efficiency and drive extra revenue!
PolyBelt.com · shop.polybelt.com · outside the top 100k
Great application
Ayelet Naturals · unranked store
The Team helped me with every question and doubt i have, super recomendable!!
Sar Jewellery · sarjewellery.com · outside the top 100k
Fantastic App! Really helpful:)
isobasketball · isobasketball.co.uk · outside the top 100k
Great application works well!
Pro REUZEL · pro.reuzel.com · outside the top 100k
This app has helped so much with our orders! Tom at ITGeeks recommended it to us since we are expanding our Reuzel website in other countries. This keeps everything streamlined for our customer service team.
Reuzel Germany · unranked store
Excellent app, works great.
Childhoods Clothing · childhoodsclothing.com · top 100k store
Excellent App!
I Heart Jewels · www.iheartjewels.com · outside the top 100k
I explained what we needed to be updated on our Shopify website. They responded quickly and clearly on the terms, what will be done, and pricing. They completed the tasks within the time they specified and communicated effectively throughout the entire project. I will keep their information for future updates if needed.
Ambrosia · ambrosiamag.com · outside the top 100k
Amazing App. Saved big headaches when customer wants to change size or color.
Beez Combat Systems · www.beezcombatsystems.com · top 100k store
AE Order Editing and Upsell worked with us to sort the width of our store, he had a call to run through the changes and happily made the final amendments to get the job over the line. Great job, nice person and would happily use again.
The Perfect Bottle · www.theperfectbottle.com · outside the top 100k
IT Geeks have been very helpful, responsive, and knowledgeable.
Taper Food · taperfood.com · outside the top 100k
Fantastic App!
Trailcampro.com · www.trailcampro.com · top 10k store
The account Editor Team has delivered on all its promises. From day one, it helped us with setup and getting things up and running, and support was available promptly whenever we faced any issues with the app. Our customer satisfaction rating has significantly improved since we started using this application in our store
Colmol · colmol.pt · top 100k store
This App is awesome. It has been a game changer for our customers.
Sage & Cedar · sageandcedar.com · top 100k store
Hi, This apps is a game changer, since all my clients can easily make changes in their orders without further assistance. The app is very easy to use and provide a very straight forward step to complete any change.
Trenzoras · unranked store
This app is a great choice for people looking for an order editing solution at an accessible price. We started with the free plan for a while and then jumped to the paid one but frankly, the additional features and priority support have been worth every penny.
Salty Mermaid, Inc. · unranked store
Great app and team was super quick with my answering my questions. Thank you
L'Amour Shoes · lamourshoes.com · top 100k store
This app allowed me to upsell more to my customers and they were able to edit their orders after placing them!
Sustainable Soul Rochester · sustainablesoulrochester.com · outside the top 100k
The Account Editor App is a game-changer! It's incredibly user-friendly, fast, and reliable. Editing and managing account details has never been easier. Highly recommend for anyone looking to streamline their workflow!
Full Moon Fairy · www.fullmoonfairy.com · outside the top 100k
Integrates great with Shopify. The onboarding team's been very helpful. Very useful to simplify customer order amendments process.
Mādda · shopmadda.com · outside the top 100k
We had nothing but an excellent experience with the app and the team behind it. We look forward to continued benefits with our Shopify business and website!
The Nifty Gritty · unranked store
Outstanding App easy to use and easy to apply
LavenderWarehouse · lavenderwarehouse.com · outside the top 100k
Quick action and excellent service. I enjoyed that Tom had a video conference with me at completion of the project to show me that every works. I'm very happy with this Tom and IT-Geeks!
PhysiVāntage® · www.physivantage.com · top 100k store
Great app that helps streamline customer interactions with their orders and reduces customer service seats. I highly recommend!
AI Nutrition · ainutrition.in · outside the top 100k
Great application on Shopify Store! Great support team as well
Lion Power Optics · lionpoweroptics.com · outside the top 100k
Happy with the app.
BabyStyle · babystyle.ca · outside the top 100k
The best! I think this App is very helpful to upsell additional products for my store and unique customer profile. 5 stars!
My Father's Daughter Designs · myfathersdaughtershop.com · outside the top 100k
The convenience of customers being able to edit their own orders is a huge plus and cuts down on time spent emailing back-and-forth, or orders shipping out before we see an email from a customer wanting to add something to the order. The support for this app is quite good as well.
willaby · willabyshop.com · top 100k store
Account Editor was easy to set up. The UI and layout are clean and easy for my customers to use. The AE support team has been great so far. I highly recommend this application to stores looking for a way to reduce the flow of support tickets.
GRINMORE · www.grinmorestore.com · outside the top 100k
This app has done wonders for customer experience on our store, we added this application along with a few others after the new customer account update on shopify and it has been one of the best decisions we made for our store since.
Donata Lifestyle · donata-lifestyle.com · outside the top 100k
Excellent app! I found this super helpful with adjustments and creating a better, more seamless experience for clients and collectors. I highly recommend.
Carini Arts · cariniarts.com · outside the top 100k
Account Editor was easy to set up. The UI and layout are clean and easy for my customers to use. The AE support team has been great so far. I highly recommend this team and their products/apps to other businesses.
The North Way Studio · thenorthwaystudio.com · top 100k store
Great Application
The Nut Garden · thenutgarden.com · top 100k store
This is a great application. Works well.
P2DH · productdesignanddevelopment.com.co · outside the top 100k
I cannot believe that there was no app before this that addressed the problem of order editing post purchase so efficiently, the application is easy to set up and use and we are seeing a reduction in support tickets after we installed the application.
DLNSK · dlnskstore.com · outside the top 100k
Great application!
REPPE Immobilienbewertung · immobilienbewertung-reppe.de · outside the top 100k
I was skeptical at first about the claims made by this application but after using it for a while now it has become an irreplaceable part of our workflow kudos to Alan and his team for providing support through every step of the process.
Green Eastern · greeneastern.us · outside the top 100k
I really wish I had known about this app before it has helped me and my team save so much time and resources that were spent previously on support tickets and calls, the install, the setup and the service all have been top-notch. I highly recommend this app to anyone looking for a post-purchase order management solution for their store.
Feetje Baby US · feetjebabyus.com · outside the top 100k
Love working with the team at IT-Geek. They are killing it for us. Can't wait to continue to keep building with the IT-Geek Team.
Beats 4 Hope · beats4hope.org · outside the top 100k
Saves time and energy, and lets our customer feel more empowered.
Enduro Bites · endurobites.com · outside the top 100k
Amazing, highly recommend! All my needs were met and I couldn't be more pleased. Our situation was a little tricky and took a little extra attention, Tom was super attentive and worked hard to make sure I was 100% pleased and everything was functioning as desired. Excellent communication and speedy service! Thank you AE!
7 Hydroxy RAW · unranked store
These guys are amazing. Love everything they do.
C I N O · www.cinostore.com · outside the top 100k
Smart cancellation settings have made managing cancellations so much easier. I can customize cancellation reasons and enable them only when needed, giving me better control over the process. This feature has streamlined operations and reduced unnecessary cancellations.
Hey Duvet™ · www.heyduvet.com.au · outside the top 100k
Before discovering the app, I used to face issues with allowing the customers to edit the orders on their own, we used to receive a lot of support tickets for minute editing. But ever since we discovered Account Editor, it has been a boon for us helping to reduce dependency on the support staff.
One Stop Systems · onestopsystems.com · top 100k store
I strongly recommend this. Most importantly, it works!
ENAVANTKR · kr.enavantofficial.com · outside the top 100k
Customers appreciate the ease with which they can modify orders, including address updates and adding products. This flexibility improves customer experience and reduces support tickets.
Quick Transfers · quicktransfers.com · top 100k store
This is a great application!
boatsnbarks · boatsnbarks.com · outside the top 100k
The work was done quickly and professionally. Def recommend!!
'Ohi 'Ohi · ohiohi.co · outside the top 100k
Great Application.
Thābit · thabitmatcha.com · outside the top 100k
Great product and service!
Buy Bluebird · buybluebird.com · outside the top 100k
Excellent app to take some work away from our team and give more control to the customer to make some important changes to their orders.
The Bead Traders · www.thebeadtraders.com · top 100k store
Sarah and her team are great they understood our product and were always available to assist. We always had a lot of questions and she responded very quickly and always had a resolution. I could not ask for a better team to work with, and they exceeded all of my expectations. I highly recommend them to everyone.
Cyberone.app · cyberonemobile.com · outside the top 100k
Great app
MishaHawaii · mishahi.com · top 10k store
The support team is polite, professional, and has excellent communication skills, which helped them quickly understand the problem and resolve it on the first attempt.
Rezolver · unranked store
Great Application!
APEC Sportswear · unranked store
This was a great application to work with.
Must Go Faster Racing · mgfracing.com · outside the top 100k
The Account Editor application is very nice and easy to navigate. I would highly recommend it to other Shopify users!
WILL-V · will-v.com · outside the top 100k
Amazing app!
Grayce Skin Co. · grayceskinco.com · outside the top 100k
Having features like smart cancellations and editing timeframes has reduced manual intervention significantly allowing us to focus on scaling business. This app is a game changer.
Graisons Fine Jewellery · graisonsfinejewellery.com · outside the top 100k
Great editor and good customer service.
Anderson Merchandisers · amerchpromo.com · outside the top 100k
Bob walked me through the entire process and made it much easier for me to understand everything i needed to have fixed, i strongly recommend this application as the support team was very helpful and kind to me as well as responsive and knowledgable
www.boatrentalinmiami.com · miamifloridaboatrental.com · outside the top 100k
This app is fantastic and is a great asset to your to your store!
Momentum Apparel LLC · momentumapparelllc.com · outside the top 100k
When we encountered an issue during the initial setup process, the support team was incredibly responsive and immediately stepped in to assist. They guided us through the steps, addressing any challenges along the way, and their prompt action helped streamline the entire process.
Michael Heppner Jr · unranked store
Initially, we used to receive a lot of order cancellation requests, which was time-consuming for our team to handle. However, with the new feature allowing customers to manage cancellations on their own, the number of support tickets has significantly reduced, saving us time and improving efficiency.
Posy Paper Co. · posypaper.com · top 100k store
"I faced an issue with setting up the timeframe for order editing, but Alan from the support team was there to help. He guided me through the process step by step, ensuring I could enable the functionality smoothly. His support made a potentially tricky setup much easier, and I’m grateful for his assistance.
Chani Judowitz Fine Art · chanijudowitzfineart.com · outside the top 100k
The layout of Account Editor is clean and intuitive, making it easy to find what I need without any hassle. It’s definitely improved my workflow and saved me a lot of time
TheFuseShop · thefuseshop.com · outside the top 100k
Installed by IT- Geeks and an upgrade from what we previously had. Cannot wait for our customers to use this.
ibiG Online · ibigonline.com · outside the top 100k
Love this! Super easy and friendly use!
Bucking Beards · unranked store
Love working with this app. Great speed and simple to configure
drliia.com · www.drliia.com · outside the top 100k
AE - Account Editor has completely streamlined our post-purchase experience! Before using this app, we were overwhelmed with support tickets for simple order edits like address changes and quantity adjustments. Now, customers can handle these updates themselves, and it has significantly reduced our workload. Setup was seamless, and the integration with Shopify is flawless. The interface is clean, intuitive, and mobile-friendly, making it super easy for our customers to use. This app has saved us time, improved order accuracy, and enhanced overall customer satisfaction. If you’re running a Shopify store and looking to cut down on support requests while improving the customer experience, this is a must-have!
The Bronx Brewery · thebronxbrewery.com · top 100k store
Sam was absolutely incredible. He took such time and care to chat with me and go through my entire site to make sure it was exactly what I wanted and also delivered the results as well. I definitely recommend him and his team. This was a great experience !
H3MARA · h3mara.com · outside the top 100k
Exciting and useful application! It allows our customers to edit their own orders, fix addresses, and manage their accounts with complete autonomy. This feature enables our customers to resolve issues immediately and with confidence. Not only does it provide a seamless and efficient solution for them, but it has also saved our customer service team valuable time by reducing the number of manual updates and inquiries. Highly recommend it for any business looking to empower their customers and streamline their operations!
A. Gallo Colors · agallocolors.com · top 100k store
El primer acercamiento con Eric ha sido muy claro y efectivo. Esperamos seguir mejorando nuestro servicio con AE
Nomad Booth · nomadbooth.com · outside the top 100k
Great service, great support!
KOOLIQ · kooliq.com · outside the top 100k
I highly recommend this app! It has been incredibly helpful in stream lining our processes, in allowing our service team to save time by automating orders, edits, and cancellations. This has freed up time to focus on other important tasks, ultimately improving our overall efficiency and customer experience.
Waterway Candle Co · unranked store
Our customers love the convenience of making changes to their orders, whether it's updating their address, adding new products, or any other changes. This flexibility has not only enhanced the customer experience but also significantly reduced the number of support tickets we receive.
Bluebird Botanicals · bluebirdbotanicals.com · top 100k store
App is really easy to use and setup. It is very customizable for what we needed.
BBQ Island - Grills and Smokers · www.bbqislandinc.com · top 100k store
This app simplifies so many tasks for my store. Whether it's managing cancellations, editing orders, or handling customer queries, everything works flawlessly. I highly recommend it to any merchant looking to save time and reduce stress!
bisoninc · bisoninc.com · top 10k store
The Account Editor App has made managing orders much easier. My customers can quickly update their orders, change quantities, fix addresses, or make other changes without contacting us. Setting up the app was simple, and Alan from the support team was really helpful throughout the process. If you want to make things easier for your customers and improve how you handle orders, this app is a great choice. Highly recommend it!
Mahone's Wallpaper Shop · mahoneswallpapershop.com · top 10k store
Excellent app that makes customization seamless! Very user-friendly!
Chervò USA · www.chervousa.com · outside the top 100k
Great app! The customization allows Post Love to offer excellent service to our customers. 10/10!
Post Love Skincare · postloveskincare.com · outside the top 100k
Thank you to everyone who is working on the new shopping app. Your time and attention to detail are well received. Looking forward to continuing our business.
Hobby-Sports.com · hobby-sports.com · top 100k store
The Account Editor app is a simple and efficient tool for managing multiple accounts in one place. Its user-friendly interface allows for quick edits and updates, making account management a breeze. Perfect for users looking for a streamlined experience with minimal hassle.
The Golf Guys Online · unranked store
Excellent app that makes the customer's post purchase experience more seamless! This has reduced the number of customer service support tasks in resolving edited orders and details. Highly recommend!
24K9 · unranked store
Very good application, my customers love the ability to edit;/customise their order after placing/confirming. This has been especially useful where customers have input the incorrect delivery details but did not want to cancel or lose their delivery date.
BS Exchange | Sell Your Device Online In Minutes · unranked store
This app is amazing! I love using it—it’s intuitive, efficient, and truly enhances my experience. Highly recommend!
Golden Caviar Skin Care · goldencaviarskincare.com · outside the top 100k
Great app for creating customer account page and improving your website
K9 Power · www.k9power.com · top 100k store