Amazon MCF: US Fulfillment · Orders and shipping
Every review we hold for Amazon MCF: US Fulfillment, quoted in full, with the store that wrote it.
Bigger stores rate Amazon MCF: US Fulfillment at least as well as the crowd does. The store behind each review is the part the App Store never shows.
68 reviews pulled · 68 long enough to quote · 2023-01-28 to 2025-05-03
Every review we hold, newest first
quantity mapping is not right for me. It's all messed up
Ujaala · www.ujaala.com · outside the top 100k
Amazon MCF has been a game-changer for our Shopify store's fulfillment process! This app makes it incredibly easy to integrate our Shopify orders with Amazon’s fulfillment network, saving us time and effort in managing inventory and shipping.
Pure Bloom Naturals · unranked store
Works decently well FEATURE REQUEST: Can we do a mapping that includes quantity? E.g. one of our items on Shopify is actually 3 units one of our Amazon SKUs. So I can't do that mapping properly because I don't have the option to select a quantity of SKU in the mapping, just map Amazon SKU to Shopify SKU
Flood Buzz · www.floodbuzz.com · outside the top 100k
I recently started using Amazon MCF, and it’s been a lifesaver for managing my store’s fulfillment process. This app integrates perfectly with Shopify and lets me use Amazon’s fulfillment services for my orders. It’s super convenient—orders are shipped fast, and I don’t have to worry about inventory logistics anymore.
greenthumbgear · unranked store
I'm unable to uninstall your app, i've tried so many times and you keep appearing, this is causing us issues with double inventory and a lot of terrible reviews. Do not use this app there are plenty better.
Arms of Andes · armsofandes.com · top 10k store
Amazon does not care at all about their Amazon MCF customers. They are the lowest priority and Amazon doesn't fulfill our products or give any update to the customer until the last day. Recently, they imported all of our products under the wrong sku. Mistakes are ok, but then they gave us a random date that was 6 weeks out and said they wouldn't even investigate that they were sending our customers the wrong sku until the date passes. So they have been sending incorrect shipments out to our customers and have told us they won't care about that shipment until after the 6 weeks passes. I wouldnt recommend MCF to any business.
Ziwi · unranked store
They don't ship your orders on time, no support, no help, after they don't ship on time and deliveries are not received on the days promised, customers are mad and will not use shop with you again.
EllulAfiat · unranked store
Excellent! So much faster than any other 3rd party app available on here and it's FREE! You'll notice a lot of the negative review are on the MCF service more than the app, well, I can say (as of Sept 2024) they're recently upgraded all of their shipping speeds as well. I don't know why anyone would pay for a 3rd party app when this one is available and works like a charm! I've never once had to reach out for support like I have with the other apps.
PringCor · pringcor.com · outside the top 100k
they don't add email and customer phone number in the MCF Orders customers and shipping company might face issues while deliveries
NOGY · www.nogy.shop · outside the top 100k
MCF is the worse. They don't ship your orders on time, no support, no help, after they don't ship on time and deliveries are not received on the days promised, customers are mad and will not use shop with you again. **If you call into support then email someone and you have to wait days for answers. In the mean time your order is still not shipped and when you try to cancel it because they failed to ship on time they will not allow you to cancel the order. This is the repeat problem: They fail to ship on time. The order to your customer will not arrive on time for the wedding, baby reveal, or funeral. So then you have to ship the product yourself by EXPRESS OVERNIGHT and pay hundreds of dollars to keep your promise to your customers. You then have spent all this money and Amazon still will ship THAT original order late and will not allow you to cancel the order. So you have shipped double the order amount and pay both Amazon and on your own for excess shipping charges to get a customers order to them on time. This has happened more times than I can count. IF YOU VALUE your customers on your site or other sales channels DO NOT USE MCF. They do not ship on time, orders do not arrive on time and you CAN NOT rely on them. MCF will not fill the order if an Amazon FBA order is opened at the same time. Amazon FBA takes priority over MCF. Read all the bad reviews online about this mess. I WILL NOT USE MCF ever again. Stick 10 (not strike 3), I'm out and so is MCF. I wish someone would have told me!!!!
Perfect Settings Tableware · unranked store
The primary reason I've only given 2 stars to this app is the lack of support for it. In 4 days of trying, I still can't get any. Five days ago a customer placed two orders. I sent in a request for fulfillment. FBA never acknowledged it. (Meaning, it doesn't even show up as "pending"). So the order is stuck. I can't cancel the order in Shopify because I've already requested fulfillment. And since FBA has no record of the order, there's nothing I can do on their end to resolve the issue.
Bluccii · bluccii.com · outside the top 100k
10/10. This product is perfect integration for MCF and Shopify.
AquaSonic · www.aquasonic.com · top 10k store
IF you get the chance to work with SONJA, you will be in great hands. I'm writing this because she's been working with us for years and with Amazon for nearly a decade and goes ABOVE AND BEYOND for you. I recommend this app, but especially if you can have the pleasure of working with her.
Nature's Wild Berry · natureswildberry.com · top 100k store
Sync is not accurate and support is not helpful
USA Pest Supply · www.usapest.net · outside the top 100k
The ability to seamlessly add fulfillment capabilities to your Shopify store in just about an hour is impressive. The integration process was straightforward, and I found the instructional video helpful while configuring it. Thank you!
Profi Nasal Spray · www.profispray.com · top 100k store
We are having major issues with amazon mcf and their warehouses. Be prepared for the folllowing: 1) to lose 20% of your inventory 2) The amazon mcf does not show the inventory from amazon seller platform 3) almost zero responses from Amazon MCF and amazon itself 4) Most likely will lose your a lot of your customers
ayaecofashion · ecoaya.com · top 100k store
The app works as it should. In other words we shouldn't rave when something works like it is designed. What doesn't work though, are Amazon's policies when they lose packages. They can deliver a package to an address that has been demolished. They can deliver packages to next door neighbours, or they can just mark packages as delivered without said delivery. And then when one raises a case they say that oh well according to our policy if it is marked as delivered then we cannot reimburse.
HirbawiUSA · hirbawiusa.com · top 100k store
We appreciated the simple setup and implementation of Amazon MCF via this app. Straightforward, step-by-step process to ensure your business is ready to process orders through Amazon MCF. The team behind MCF has been top-notch out of the gate - shoutout to Justin! Overall, pleased with the app and will stay tuned for future enhancements.
lemon-perfect-wholesale · wholesale.lemonperfect.com · outside the top 100k
If you sell on Amazon and want to use MCF to ship your website orders, stop thinking about it and install this app. It is FREE and it is made by Amazon. This is the only MCF app you need. I've used others, that charged $25/mn for the same features. Why pay more? As sellers, we pay enough in fees already. Just make sure your "auto-fulfilment" settings are turned on within Shopify or you will have to manually approve and send each order to MCF.
138 Foods, Inc. · 138foods.com · outside the top 100k
Pretty straight forward and clean. Haven't had any issues with the integration.
Our Friendly Forest · unranked store
Amazon MCF Shopify App is an excellent solution for our growing multi-channel business by simplifying inventory management and allowing us to do order processing smoothly and seamlessly. Setup is very easy with a simple way to map SKUs between our Shopify store and Amazon Storefront. The speed to deliver to our consumers has exceeded expectations with our inventory optimized over Amazon's many fulfillment centers around the country. Amazon can process our orders 24 hours a day, 7 days a week; whereas our prior 3PL operated business hours during the week and limited hours on Saturday for an extra fee! Amazon MCF has given us the ability to easily process orders on both desktop and mobile operating systems and order flow and consumer emails are automated. The added bonus is if there is an issue or question I have with an order, an Amazon rep is a phone call or a chat box away, even at 2am! The net result is our speed and efficiency processing orders has increased and our customers so far have been reaping the benefits of our delivery times being cut in half due to Amazon MCF. What used to take up to 2-3 business days of processing and 5-7 business days to deliver, has now become: Order placed on Saturday, Delivered on Monday! Alito our customer’s delight. Oh, plus, Amazon’s support team contacted us to give us great ideas to make MCF work for us even more with “kitting” and “bundling” programs and Buy with Prime (free delivery for Prime members). A+++
SURFACE DEEP · surfacedeep.com · top 100k store
We are a small company and having Amazon handle the logistics of our online orders has been wonderful. It is much easier to send products to them and not have to worry about the rest!
AllWellO Organic Cold-Pressed Juice · allwello.com · top 100k store
Overall, the integration into Amazon's system is excellent. The orders flow through and are processed quickly. My customers have been extremely happy with the service! Sonja with Amazon MCF has also been a tremendous help!
Cross & Glory · crossandglory.com · outside the top 100k
The apps is convenient to connect between shopify and amazon, and as many people mentioned its great that is free.
ZONE3 USA · unranked store
The Amazon MCF works perfectly with the store, allowing the FBA fulfillment. It only works for USA. Hopefully, it will be available for Canada and Europe soon.
Riderbag Reflective Bike Commuter & Motorcycle Backpacks · riderbagusa.com · top 100k store
Its a bit complicated to setup but once it's running it's a great service.
The Game Nite Guys · unranked store
Love this app. Amazon MCF app has been working great for our business. The price point FREE is also a huge benefit. Highly recommend using this App. MCF Support jumped on a call and fixed a minor issue I had with the app within 15 minutes.
Plano Paws · planopaws.com · outside the top 100k
We initially tried a different MCF tool on Shopify, but this Amazon-native tool outshines it by miles. The setup and configuration are incredibly user-friendly, compared to similar tools where I spent hours with support just mapping our SKUs. The automation this tool offers is its standout feature. Once an order is placed, customers receive tracking details promptly. Having been in e-commerce for a while, I can confidently say this is a game-changer!
Wipemate · wipemate.com · outside the top 100k
As a prominent Amazon seller using an omnichannel approach with Shopify, we've integrated the Amazon MCF fulfillment tool for several months. It's been a valuable asset to our business, ensuring smooth order synchronization. When combined with Shopify flows, it offers consistent automatic fulfillment, reducing our need for manual order entries. Additionally, it conveniently updates customers with their order's tracking details. We're pleased with this tool and look forward to any future updates.
King Koil Airbeds · kingkoilairbeds.com · top 100k store
So convenient and works very well. What a time saver. Thank you
Kurrajong Farmhouse USA · kurrajongfarmhouse.com · outside the top 100k
It seems great if you are up for manually entering your FBA inventory manually on the Shopify side then mapping the SKUs. Surely there must be a way to import my existing FBA inventory INTO Shopify. I'm an established FBA seller and last thing I want to do is manually enter my products into Shopify. Looking to have FBA inventory as primary and have shopify sync off of Amazon.
portsidetoys · unranked store
SKU Mapping isn't working. I tried to reach via the support email. Can someone reach out to me to resolve this issue Thank you
Zilaya · www.zilaya.net · outside the top 100k
Exceptional Service - Sonja and Adam are Lifesavers! I cannot express how grateful I am for the incredible assistance I received from Sonja and Adam at Amazon's Multi-Channel Fulfillment (MCF). These two individuals are nothing short of lifesavers when it comes to streamlining and automating my order fulfillment process. Before I connected with Sonja and Adam, I was manually pushing orders to MCF every single day. It was a time-consuming and tedious task that left me exhausted and frustrated (they could hear the frustration in my voice). But all of that changed when I had the privilege of working with Sonja and Adam. The impact of their assistance cannot be overstated. Thanks to Sonja and Adam, I've reclaimed valuable hours of my day that were previously spent on manual tasks. My fulfillment process is now seamless and efficient! I wholeheartedly recommend Sonja and Adam's services at Amazon's Multi-Channel Fulfillment to any business owner looking to simplify and automate their order fulfillment process. Their expertise, dedication, and willingness to go the extra mile are truly remarkable. Thank you, Sonja and Adam, for making my life so much easier, and for saving me precious time that I can now invest back into my business. You are true assets to the MCF team, and I'm immensely grateful for your assistance!
Party Patch · partypatch.com · top 100k store
Amazon MCF has been essential for my business for the past 6 months. It has allowed my business to experience 300% growth this year without having to hire logistics staff. The customer experience is very positive, as my customers have raved about the speed with which their orders were fulfilled and delivered. Adding new products has been easy and my capacity limits have grown month over month since using MCF.
Wonderffle · wonderffle.com · top 100k store
I can say this as an OG to the MCF app - I've been using MCF for our Shopify site for many years now starting with their older app, and the recent changes in the new app have been amazing! It runs very smooth, I've never had any issues when it comes to the inventory management and syncing products but in this newest version they have reduced a lot of the day to day workload in having to manually select shipping speeds per order which was always something cumbersome in previous iterations (and its entirely possible I was using these wrong then, but its set up automatically this time around). Once you set it up, it will map shipping speeds automatically to the customer's order and pushes the order with the correct shipping speed noted. Amazon's support has been amazing too, we wondered if we were able to automatically fulfill each other without having to confirm it each time - and they helped us out in a matter of seconds which saves us hours each week! (for those wondering, its a setting under your Shopify Settings: Settings/Checkout/Order Processing/Automatically fulfill the order‘s line items = yes) Will be using MCF for many more years to come!
Gentleman Jon · www.gentjon.com · outside the top 100k
We switched to MCF and lowered our shipping costs so much that we no longer use a 3PL. So, we can access Amazon’s complete FC network instead of shipping from one warehouse. On top of that, shipping products to Amazon has reduced our shipping costs as we ship to fulfill both FBA and MCF. For example - we ship four pallets to Amazon, and they pick from that shipment to fulfill FBA and MCF. As for the MCF app, it is easy to install and use. We set the app up to automatically ship our Shopify orders as they come in. For our pet food business, it has been a game changer.
Visionary Pet Foods · visionarypet.com · top 100k store
We've tried pretty much all of the other 3p MCF apps and none of them worked as it should. I can probably write a book about their bugs and lack of CS. The Amazon one, at least for now works great. It's simple and robust, and the installation was super easy. You can manually split or re-route orders if you want to fulfill some of them in-house, and it's free!
Alteya Organics · alteyaorganics.com · top 10k store
We recently integrated the Amazon Multi-Channel Fulfillment App with our Shopify store, and it's been a game-changer. The setup was a breeze, especially with features like auto-SKU mapping, and now our US orders are efficiently managed and fulfilled using our Amazon inventory. Deliveries have sped up, with products reaching our customers in just a few days. What's been genuinely impressive is the support from the Amazon team. We've thrown a few suggestions their way, and they've been quick to listen, respond, and act. The pricing is transparent and makes sense for our business. All in all, if you're looking to streamline your fulfillment process, this app is the game changer your business has been looking for.
Viakix · unranked store
This is a worlds of a difference better than the ByteStand MCF app - it integrates easy/well with little errors and customer service is on point.
Pup Pak · puppak.co · outside the top 100k
Set it and forget it. Best way to describe this well working and dependable app.
Gaffer Power · gafferpower.com · top 100k store
It's a free and easy way to connect Amazon fulfilment to your shopify store. Once setup, all your orders will be fulfilled by Amazon so you don't need to touch anything, this is a big deal for a startup who should not be wasting time on fulfilling, they should be wasting time on growing sales. Note: You must set up an Amazon Sellers Central account and then ship your items to Amazon where you can both sell on Amazon (increased sales for you) and use their fulfillment.
Bactose · bactose.com · outside the top 100k
We have been using this app since its inception. Having used many other third-party options prior to this one, I can say it works well and seems to be the best option. Support has been good, and we haven’t had any errors or problems to speak of. I recommend it:)
TRADESAFE · trdsf.com · top 10k store
Not as easy to set up as other connectors, but Amazon was very helpful and made sure it worked. Orders are feeding through and so far so good. If we compare this to TikTok, Amazon is a winner. TikTok is a loser. In due time it should work really well.
CompressionZ · compressionz.com · top 100k store
The App works. But the shipping speed is not ideal while the inventory is relatively low.
GKOPLUS · www.gkoplus.com · outside the top 100k
App works good for automating order fulfillment. Support is pretty swift in case you have any issues. If you need more flexibility and customization, you'll need a paid app for that
SHYLERO · shylero.com · top 100k store
It is easy to connect and the added features of being able to cancel orders from shopify and track multiple packages is GREAT, making this product superior to the competitors. I would recommend this app to anyone who uses Amazon Fulfillment, hands down the easiest to use. You will not be disappointed. We used MCF in the past and were devastated when it was discontinued and had to rely on third party apps. After working with three different companies (one headache after another) none of which were able to seamlessly connect my two accounts and have product sync and be delivered without checking and updating orders daily. We were so thrilled that Amazon MCF is up and running again on Shopify!
Rosemarie Collections · www.rosemariecollections.com · top 100k store
We've used a few different MCF apps in the past and this one has been the best - it's super simple and it's the cheapest. It doesn't have a ton of features but we realized we can customize things as much as we want to by using Shopify Flow. So we have some relatively complex order routing in place and it all works very well. It gives us a ton of flexibility.
SERIOUS GRIT · www.seriousgrit.com · top 100k store
We fulfill our Shopify orders with this app. So far we don't have any problems and it works very well for us.
Supplements Studio · supplementsstudio.com · top 100k store
The new updated Amazon MCF App works great, if you sell on Amazon FBA and Shopify having the flexibility to fulfill shopify orders with local inventory or Amazon FBA inventory is amazing. If you run out of stock locally simply just change the fulfillment location of the ordered items and boom send the order to Amazon FBA, works great! Thank you to Sonja Voice for checking in and making sure everything is working great.
Built By Nature · builtbynature.com · outside the top 100k
MCF has been great. My Shopify orders are forwarded to Amazon for efficient fulfillment. I have no problems of complaints. It's made fulfillment easier and less expensive for my business.
CraveBox · cravebox.com · top 100k store
It works well for managing MCF orders for us but it is missing a huge feature; you cannot map a Shopify SKU with an Amazon Bundle. If we were able to map our Shopify SKUs to Amazon Bundles this would be the ideal solution for our needs. Until then, we need to handle those orders manually or pay for an expensive alternative to handle this logic.
Shelter Fitness · unranked store
It mostly works, but doesn't send the "out for delivery" email or the "delivered" email that it should. Also it doesn't flag the Shopify orders with the Amazon order ID, so if you're looking at the Shopify order, there's no way to just click over and see the Amazon order.
True Primal · shop.trueprimal.com · outside the top 100k
Well, it's been working again as long as it wasn't syncing inventory or pushing orders through so that's good. Unfortunately getting the attention needed to fix our issues after two weeks of not-useful tech support exchanges took a one-star review. Not the best takeaway but at least now we know how to get on the devs' radar. So still promising and easy to integrate but use caution until all of the bugs are ironed out. In the meantime, if you do install keep a close eye on things to make sure orders are actually getting pushed to FBM and you aren't over-selling out of-of-inventory SKUs.
Terske · terske.com · outside the top 100k
We have very simple use cases for this app, and it works very well. It has helped us to automate which orders get sent to MCF versus our other 3PL. We had some initial challenges with Onboarding, but a very quick call with the MCF support team, and we were off and running in a matter of minutes.
Aloha · alohabefree.com.mx · outside the top 100k
The inventory qty is not syncing and updated, it's showing inventory even though it OOS, I have to cancel orders
miomarino3 · unranked store
There is a problem that the program cannot capture the quantity, and I can't solve it after looking for Amazon customer service. So I found the developer's email directly in the app. They dealt with my issue almost immediately, and thanks to their efforts, my sku has been able to recrawl the exact amount. At the same time, I also hope that the developer can fix this bug as soon as possible, which should not have happened. come on!
EKRauto · unranked store
I found the app buggy and hard to use so I've given up on this one! It's worth paying for a better app to do the job. would not recommend
Wired For Wine · www.wiredforwine.com · top 100k store
inventory count is not synching????!!!! please fix it asap!!! everyone did the switch and the fact that inventory count is not synching is a big problem after the switch!!!
Alien Pros Global Store · alien-pros.shop · top 100k store
So far...pretty flawless!! -Can see that orders are accepted/rejected MUCH faster -It "appears" that orders are shipped faster by Amazon- as the early metrics suggest I have been using the native Shopify MCF connection for about 4 years. Did the job pretty well with no major problems - and was FREE. Was about to migrate to a PAID MCF app, when I heard the Amazon was publishing an MCF- Shopify app. After using this for quite a few orders, everything is working very well - and again it is a FREE app. One bonus is that when a single order is split into different shipments, this app NOW handles seperate tracking numbers in the same order. That means the customer is updated in knowing the different tracking numbers. Thus, support queries received about "where's the rest of my stuff" are pretty much eliminated. Keep this app working flawlessly, and make improvements pls.
uvBeast.com · uvbeast.com · top 100k store
This app is relatively bare bones but is quick and works well. Ideally I would like to see the following updates or improvements. 1. Ability to change MCF shipping speed after the order has been placed by our customer before it is submitted for fulfillment. If the MCF shipping speed was displayed the same way it is on customer checkout that would be great. 2. Display the cost of the MCF shipment in the Shopify order 3. Display the expected ship date and delivery date in the Shopify order
POS1 America · unranked store
It would be nice where a note is placed before downloading that the app only supports Amazon US seller accounts only!! In today's market I wonder why Canada is not supported?
Tamaynesdecor · unranked store
Does not Allow to have multiple shopify accounts connected, you can only use one. the old method allows you to create fulfillment to multiple accounts.
Popular Holsters · popularholsters.com · outside the top 100k
Have it installed for about 1 week. So far no issues at all. Clean and simple. Make sure you review your inputs and double check your shipping parameters.
OneEarthHealth · oneearthhealth.com · outside the top 100k
I have been using this app for about a month. It’s amazing because I’m able to connect my Shopify orders to the Amazon distribution centers. I love it!
JackiEaslick · jackieaslick.com · outside the top 100k
I have been using the app for about 2 months in order to have all of my Shopify orders fulfilled by Amazon. The connection of SKUs was simple and once connected, it seems to be robust. I am in contact with direct Amazon support for technical issues and they are working on fixing any issues I come across, which seem to be minor. I give it 4 stars at the moment mainly due to the customer support for logistics issues when an order arrives late or never shows up or other issues related to getting the product to the customer. When we come across these issues and have to contact Amazon support for refunds, it is way too much back and forth with overseas support when it should be much more streamlined if issues need to be resolved. If a customer states that an item never arrived, we should be able to get a full refund for the cost of the product and the associated fees for MCF, or Amazon should send out a replacement to the customer at no charge and refund us the cost of the product. This should not take a dozen back and forth emails to do so. Also, if a customer pays for expedited shipping but arrives a week late and the customer wants a refund for their shipping, it should be easier for us to request a refund from Amazon as we do not want to eat the cost due to Amazons fault. I hope that they provide better support for MCF customers soon.
Ronin Factory · roninfactory.com · top 100k store
After a couple hours of trying to get this to work I give up. I was never able to get this to do anything, let alone manage my shipping. Plus if you've ever worked with Amazon before you know there is exactly zero help to be found anywhere. This app is no different. Install at your own risk!
rays-daylillies · unranked store
This app doesn't really work at all with a merchant account that has multiple stores. It doesn't let you pick the right account, doesn't let you change things if it picked the wrong one somehow, tells you to disconnect the account first before trying to link a new one (but gives no way to do that), is buggy and doesn't let you connect products, etc. It's absolutely not a "best in class" app like they claim it is, even the wording on errors/messages is unclear.
Oojra · unranked store
With MCF we leverage our nationwide inventory at Amazon's fulfillment centers so customers get their orders delivered faster. MCF saves us time and money by automatically sending our Shopify orders, and means that orders are always fulfilled whether or not we're in the office.
DayClocks · dayclocks.com · top 100k store