Auction Today · Marketing and conversion
Every review we hold for Auction Today, quoted in full, with the store that wrote it.
Bigger stores rate Auction Today at least as well as the crowd does. The store behind each review is the part the App Store never shows.
377 reviews pulled · 20 carry a rating and no text · 336 long enough to quote · 2022-08-20 to 2026-08-23
Every review we hold, newest first
Support was very helpful with set up with handling my strict limitations. App is easy to set up and use. Will be using Auction Today for all of my future auctions.
Crinkle Kit · crinklekit.ca · outside the top 100k
Great customer support! Trying the app for the first time - very easy to install and any questions, customer support is not AI and is a human and actually helps you. Love it so far!
LOUD PIZZA RECORDS · loudpizza.com · top 100k store
Excellent customer support! Easy to use on both front and back ends!
NETPRO® · netprocards.com · outside the top 100k
Quick and professional chat service with a human! I appreciate the help as I am new to the app. I am encouraged. Thank you! Matt
Antique American Indian Art · antiqueamericanindianart.com · top 100k store
MACK helped me set up my auction with my online shop today. He provided excellent customer service and was extremely helpful and knowledgeable. I hope next time I need help, I will be able to call. on him.
Tracee Matthews llc dba artbytracee · traceegentrymatthews.com · outside the top 100k
Support is extremely responsive and helpful with setup!
Tactical Pterodactyl Knives · tpkedc.com · outside the top 100k
So far so good- the support team was super helpful in fixing up some little issues on our first auction.
Use-Ta! · www.use-ta.com.au · outside the top 100k
Excellent customer service! Every time I reach out the team is prompt on responding and quick to resolve my issues.
Collect Northwestern · www.collectnu.com · outside the top 100k
Very helpful support team!
Hespera Jewelry Co. · hespera.com · top 100k store
so helpful
Gridiron Goods · gridirongoods.com · outside the top 100k
Ottima assistenza, inviato messaggio e risposto in 30 secondi e risolto subito il problema! Grazie
Lady&Oscar · www.ladyandoscar.com · outside the top 100k
Very Helpful!
Brambly Rose · bramblyrose.myshopify.com · outside the top 100k
I am running my first auction and though it's been a little cumbersome to figure out where all the controls are located in the app, I had a couple specific needs to hide bidders' personal info when bidding, gave up and started a chat. Sam helped me immediately and easily fixed my issues. I really appreciate having someone to assist so conveniently.
Courtney Denise Lipson · www.cdljewelry.com · outside the top 100k
I haven't used the app yet but I'm in the process of setting it up. So far it's easy set up with fast and great customer service from Sam! Will update the review after using it for a bit!
West Edmonton Coin & Stamp · www.westedmontoncoinandstamp.com · outside the top 100k
Unexpectedly personalized help from Mack and his team. Great job!
US Auction Warehouse · www.usauctionwarehouse.com · outside the top 100k
A very helpful app, useful and practical. The customer service is always ready to help out.
Outletspecialist BV · outletspecialist.com · outside the top 100k
Fixed my issue promptly
Avi The Gem Guy · avithegemguy.com · outside the top 100k
I had some issues setting up the application and contacted customer support via the live chat. They responded very quickly and resolved the problem immediately. The support was professional, efficient, and made the whole process smooth and stress-free. Special thanks to Tansy for the excellent assistance!
Yova · www.yova.maison · outside the top 100k
Had some issues with set up but support was on it! Excited about my first auction tomorrow.
J. L. Lawson & Co. · www.jllawsonco.com · outside the top 100k
Fantastisk support TOPPEN !!!
SmartaButiken · smartabutiken.se · outside the top 100k
Tansy helped me during a very stressful time when the auction wasn't embedding properly onto my site! She figured everything out and was so helpful. Very good support service.
greenwrld.co · greenwrld-co.com · outside the top 100k
This is one of the best support experiences which I have had in relation to digital products. All my questions are solved super fast and easy. Also product is amazing, simple to setup and use.
Art-is-Artis · art-is-artis.com · outside the top 100k
(Review updated May 2026) I previously rated this app 5 stars because the customer service was responsive, and I eventually upgraded to a paid plan. Unfortunately, things changed significantly after the recent update. Since the update, we’ve experienced multiple bugs and urgent issues. One major problem caused emails to be repeatedly sent to us and our customers every 30 minutes after auctions ended, at a point resulting in getting 20 emails every half hour. What disappointed me most was the lack of urgent support. After explaining the severity of the issue, one response from the team was “ok strange,” and we received no meaningful follow-up, explanation, or apology for over two days till now (while this review is being written). I understand bugs can happen after updates, but better testing and faster communication are essential, especially for paying customers. I’ve now unsubscribed and started exploring other options.
eSports OMG · esportsomg.com · outside the top 100k
Awesome service, helped me real fast with my set up! Shout out to SAM!
REIQSHOP · reiq.art · top 100k store
great app and great support from Sam
Reefamorous · reefamorous.com · outside the top 100k
Sam what quick to help with exactly what I needed. He was detailed and informative and I appreciate the great customer service.
Private Jewelers · privatejewelersdelraybeach.com · outside the top 100k
We are new to auctions and this Auction Today app looked promising. As the reviews stated their team (Sam) got ours up and running with ease. We look forward to continuing through this process and enjoying this addition to our site. Thanks.
@KevinJohnOKeefe · throwwiththeflow.com · outside the top 100k
I am new to this app, but so far I am loving it! GREAT customer support, and integrates with my Shopify admin. I love having a different experience to offer my customers, and still keep them on my own website!
The Little Shop of Stitches · thelittleshopofstitches.com · outside the top 100k
I was originally having trouble getting the auction block to load, but a quick couple messages to customer service had the problem resolved! Thank you so much! I can’t wait to use this app!
Lish Cooke Art · lishcooke.art · outside the top 100k
Very easy to get going with an intuitive flow and the support is excellent. The personal support is 5/5 ★
cakeservice.co · www.cakeservice.co · outside the top 100k
the support was amazingly fast and got me up and running very quickly. Thanks to all the staff who helped me
Gold Putz, LLC · goldputz.com · outside the top 100k
The support for this app is absolutely outstanding. No matter the time of day, the team ((in this case Sam) was always available, responsive, and incredibly helpful. Every question was answered quickly and professionally, and they really went the extra mile to make sure everything worked perfectly. It’s rare to experience such reliable and dedicated support – highly recommended!
Vikings Shop · viennavikings.shop · outside the top 100k
Super helpful in a pinch!
Mossrose Bookshop · mossrosebooks.com · outside the top 100k
Sam was fantastic, resolved my issues (hiding copy / rendering) extremely quickly and was very helpful! 10/10!
Coppini-Art · coppini-art.com · outside the top 100k
Excellent customer service, extremely helpful and friendly. First auction is going smoothly!
Enchanted Planet · www.shopenchantedplanet.com · outside the top 100k
so far, haven't use the auctions in production yet. But customer service by Tansy is 2nd to none! She was absolutely fantastic! polite and knowledgeable! I have high hope for this app!
Kung Fu Corals · kungfucorals.com · outside the top 100k
Sam helped me through configuring my auctions. Great company! This review was not bought. I run a site called FunCarBids.
FunCarBids · unranked store
Tansy was incredible! Extremely helpful and was able to send me a screen recording to walk me through what I was missing on my end. Thank you!
Real Deals CA · unranked store
Great support, but technically not yet mature enough for professional auctions. We have been using this app for almost two years now. I tested it in the beginning, but at that time I already felt that it was not sufficiently developed and that many workflows were simply too inconvenient. I still kept the subscription active because I generally like to support good apps and developers, and I hoped that over time the app would improve significantly. Now, after all this time, I decided to seriously give it another try. Unfortunately, I have to say that, from my perspective, very little has changed over the last two years. The support is genuinely fast, friendly, and helpful — and that deserves clear credit. Also, from the customer’s point of view, the bidding process inside the intended bidding window works well, including language adaptation. That part is done nicely. However, from a merchant’s perspective, the app is still far too uncomfortable to work with. Many important functions are missing, some workflows are unnecessarily complicated, and for anyone who wants to run auctions seriously and on a regular basis, the system is, in my opinion, only suitable to a very limited extent. If you only want to run two or three auctions per week occasionally, it may be fine. But if you want to operate auctions professionally and at scale, you will reach the limits very quickly. We ourselves have been running online auctions since 2002 and, for many years, have continuously handled at least 1,000 auctions per month on a large well-known auction platform. With that level of experience, it becomes very clear that there is still a lot of unused potential here. My honest opinion is this: the support deserves 5 stars, but the technical development of the app is closer to 3. Overall, I am giving 4 stars because I want to be fair. Unfortunately, there are hardly any real alternatives in the app store, otherwise the benchmark would probably be even higher. Usable for smaller-scale use, but in its current form rather disappointing for professional sellers. Professional sellers are not looking for the cheapest solution, but for a technically robust and convenient one — and many would gladly pay significantly more for that.
Iberplace · iberplace.com · outside the top 100k
Needed help getting it working right away do to the complexity of our store, but a few messages back and forth and its all working. Will test the app out further and update the review if anything changes.
Cycle City Outdoors · www.cyclecityoutdoors.com · outside the top 100k
Very helpful
TRIPLETTA · tripletta.eu · outside the top 100k
At first, I had a problem with the widget, but I contacted the support team and Sam was very helpful and solved the problem immediately. Now I can explore the app better. Thanks again.
CardStage · unranked store
Fast and friendly customer service! I downloaded the app today, had some trouble setting it up and I reached out via the messaging app. The customer service rep was AWESOME! Now I'm all set to launch our auction tomorrow!
CollectUConn · collectuconn.com · outside the top 100k
Customer support is very good and fast
Bloodline Fish Farm · bloodlinefishfarm.com · outside the top 100k
This app has completely transformed my business and the customer service is absolutely incredible. Five stars!
Abigail Goodman Scarf Boutique · abigail-goodman.com · top 100k store
I don't know how an app this small has 24/7 app support that is always a real live helpful person ! They were able to help me install & do random additions and edits. If you are considering if this app is worth it, the answer is yes !
Amber’s Care & Treatment Fund · unranked store
Sam was awesome and super helpful! 10/10 help!!!
Bucked n' Rowdy · buckednrowdy.com · outside the top 100k
Sam was absolutely amazing to work with! He help me successfully launch auctions on my website and made the entire process smoother. His knowledge, patience was amazing. Amazing app with and amazing service!!
Bàsquet Girona Botiga Oficial · botiga.basquetgirona.com · outside the top 100k
Fantastic service and takes all the work out of developing an auction website.
Anderson Artistry & Gem · unranked store
Excellent script and first class support. Everything works like a charm!
Sv Bell Art · svbell.myshopify.com · outside the top 100k
Very quick response, very helpful team. Sam is excellent and professional. Love this app!
Kayla DeVito Fine Art · kayladevitofineart.com · outside the top 100k
Tansy was absolutely amazing to work with! She went above and beyond to help me successfully launch auctions on my website and made the entire process smooth and stress-free. Her knowledge, patience, and attention to detail really stood out. Any time I had a question or ran into an issue, she was quick to respond with clear solutions and guidance. Thanks to Tansy, everything is now working perfectly and exactly how I envisioned. If you’re looking for someone reliable, knowledgeable, and truly dedicated to helping your business succeed, I highly recommend Tansy!
Toy Canon · unranked store
Great Job!!
Joy Seekers · joyseekers.shop · outside the top 100k
Amazing and very supportive!
HERE FOR THE ART · herefortheart.co · outside the top 100k
Did exactly what i wanted. support team was great as well
Rutopia · rutopiausa.com · outside the top 100k
Sam was very helpful went out of his way to make sure its live and working on my site
OnThePullTCG · onthepulltcg.com · outside the top 100k
Very knowledgeable and amazing support.
Follett Auction Hub · unranked store
Very good app!
Uppboðshúsið · unranked store
Great support via the chat option. I am testing out the functionality and was struggling to get the auction widget to show. Sam very quickly jumped on my issue and resolved it immediately - thank you!
kitround · kitround.com · outside the top 100k
Excellent customer support. Sam was quick, and helped every question I had.
Recon One · recon1.com · top 100k store
Quick response from support and got me up and running! Thanks to Sam.
Mane Street · www.manestreet.com.au · outside the top 100k
Helped me a bunch for this I am forever grateful, Thank YOUUUU
WORLD TIME VISITS · unranked store
Awesome help. They did so much work for me. Sam helped me and was awesome. Definitely recommend this app
Marcodi Musical Products · www.marcodi.com · top 100k store
Great App, great support!
Tesoros Frogs · tesorosfrogs.com · outside the top 100k
app eccellente piena di funzioni e assistenza rapida e ottima
http://www.mattiafagnonionlus.com/ · unranked store
Customer support is fantastic. Tansy had me up and running very quickly. The app has a lot of features. Chat support came online very quickly. Minimal wait time. Thanks!
OnTheBlocknow.com · unranked store
Customer service is extremely fast!
Buy Coral Online · buycoralonline.com · outside the top 100k
Support was efficient and effective. It's great to have live solutions to problems.
The Glove Lab · unranked store
I'm just trying the app out now so i cannot comment on the app fully just yet but the customer service is the best i have had from any app. ive been dealing with SAM. just amazing service
GATECRASH · www.gatecrash.co.uk · outside the top 100k
Excellent application, I had some doubts and I immediately received an efficient service
FroGames · frogames.it · outside the top 100k
Great app to use for auction/bidding. Simple and easy to to use. Support is always available if you need them for more assistance. Highly recommended.
openbox.ca · openbox.ca · top 100k store
No bs the customer service was crazy helpful!
Duky Store · dukyverse.com · outside the top 100k
Great service. They stayed with me until i had it the way i wanted it. They did most of the work for me behind the scenes.
Doc's Open Box · docsopenbox.com · outside the top 100k
Acabei de instalar a app e tenho a dizer que a assistência é fantástica e eficaz. Muito bom.
Loja da In-Libris · in-libris.com · outside the top 100k
I just started using the Auction Today app. The customer service is unsurpassed, the best I have ever experienced, period. I am not tech savvy; the support team went above and beyond to assist me with setting up the app and my auction.
Whitetop Arts · whitetoparts.com · outside the top 100k
dealt with css customisation quickly
JaneAusten.co.uk · janeausten.co.uk · top 10k store
Easy to activate. Amazing support, even on a Sunday.
JCI Genk · unranked store
extremely patient and helpful with resolving my issue
Tnet Shop · tnet.shop · outside the top 100k
Sam was very prompt and helped me out immediately. Solved the issue so fast too. Very accommodating and patient. Super kind and always willing to help. This is actually the second time I was helped by Sam and the first time I was frustrated and annoyed but Sam kept composure and made sure to help me out despite my obvious irritation. Thank you for everything :)
Haleh Mashian · halehmashian.com · outside the top 100k
The application is really feature rich and pretty intuitive. There are quite a few support articles to provide that extra little bit of help. Their support is highly responsive. I received a ton of help and fantastic service from one of their technicians Sam. Great app. Great support.
The Coral Cartel · thecoralcartel.com · outside the top 100k
I had a concern about my auction and needed a custom configuration. Tansy was able to help me quickly and professionally. Thank you so much.
Left Coast Bonsai · leftcoastbonsai.com · outside the top 100k
App works great and support is quick and easy
Tuned by Vlad · tunedbyvlad.com · outside the top 100k
sam was very helpful in setting the auction up for me.
Curiosities from the 5th Corner · curiositiesfromthe5thcorner.com · top 100k store
We needed to get an auction up right away. We picked this app in part because the reviews said the customer service was outstanding. We got stuck setting it up, and then we went to this customer support chat. Tansy helped us and saved the day. We were able to launch an auction in 10 minutes ahead of our YouTube live session. Very happy!
Parker Thatch · parkerthatch.com · top 10k store
Great functionality. Truly responsive and adaptive team as well!
NEW PRESS VINYL · shop.newpressvinyl.com · outside the top 100k
great help!
Hadley Pottery · hadleypottery.com · top 10k store
Sam was of great help!
The Swedish-American Chamber of Commerce, New York · sacc-nyc.myshopify.com · outside the top 100k
Awesome support!
The Local: Wine & Beer · www.thelocalvt.com · outside the top 100k
This is my second year using Auction Today. While it is fairly simple, there were a few hiccups with some coding. But the customer service was on it and trying everything they could to get it corrected. A customer made me aware of an issue late at night and the help team stayed with me to correct all issues into the wee morning hours. Not only was it fixed, but they found a few issues of their end and corrected them as well. This was all happening while the auction was already live so I was frantic!! But they pulled through quickly. This year's lesson: Your base product price MUST match your buyout price (not starting bid price) otherwise your checkout amount will default to starting bid, which in my case was lower as my auction is a fundraiser. If you have any questions or your auction doesn't look the way you want, just contact customer service and they'll walk you through it or get it done for you!
Hoosier Art Salon Gallery · hoosier-salon-gallery.myshopify.com · outside the top 100k
Amazing support. Sam sorted everything on my new install for me so quickly.
James Voce · www.jamesvoce.uk · outside the top 100k
Incredible service - so fast and friendly. Sam understood the problem I had right away and was able to fix it very quickly. Then they went above and beyond and made my auction look very professional on my collection page. I'm ever so grateful - thanks again Sam!
The Welsh Gift Shop · welshgiftshop.com · top 100k store
Thanks to the very attentive support, I was able to install it without any problems. The development team seems to be working on updates, so I'm looking forward to future improvements. This is a recommended auction app.
IRMO.JP · irmo.jp · outside the top 100k
Always fantastic and fast customer service. Solid auction app, simple to use.
Long Island Liquidation · longislandliquidation.com · outside the top 100k
Extremely helpful, my rep was great!
Bid & Beloved Bidding Boutique · unranked store
Incredible. Helped me diagnose my issues, used custom videos to explain and ensured I was up and running!
AlpineOntario · unranked store
The customer support was very quick and efficient when I faced an issue.
John Calvin Fundraising · johncalvinfundraising.ca · outside the top 100k
Awesome app. Very versatile and works great. Superb support
Eternal Magic · eternalmagic.cc · outside the top 100k
We just testing the app and something went wrong (on our side) so we contacted support and get reply just in minutes. Hope they do it all the time like today. We will test the app and update this review after we really see how it works (at the moment easy to use (pls. consider add info boxes to explain some things). At the moment looks cool. Nice dashboard, smoths loading (some other apps has this problem). Lets see! We really hope this app is good for us. Thanks, Sam!
Gabriel Pinós Gallery · gabrielpinos.com · outside the top 100k
Great help. Fixed my issue fast and conveniently. Thanks!
MascotLink · mascot-link.com · top 100k store
Amazing support! And good product. :)
NFH SHOPPEN · www.nfhshoppen.dk · outside the top 100k
Sam has been fantastic! What amazing customer support. Sam guided us through the process of our 1st auction and gave steller customer service along the way. The app is easy to use and sufficient! If I could give 10 stars I would! Thanks again!
Porter Lyons · porterlyons.com · top 100k store
Great app! Sam especially did a TREMENDOUS job helping me get a few customizations installed and questions answered within seconds. Amazing support!
Reseller Supply Co. · resellersupply.co · outside the top 100k
Tansy is an amazing helper! Super supportive, quick to respond, and always goes the extra mile to make sure everything is clear. Couldn’t ask for better assistance thank you, Tansy! and webiste looks so much better with the Auction Today app.
Falenziano · unranked store
I had some trouble getting the auction feature to show up on my store at first, but the support team stepped in and resolved it by making changes directly in my theme. It took a little back and forth, but once they fixed it, everything started working. I appreciate that they were willing to go into my theme and move things around to get it working properly. Overall, the app does what I need now, and I’m glad it’s running smoothly.
ZWAP · unranked store
Sam has done an excellent job with helping to ensure that the Auction Today widget fits in with the rest of our branding as shown on our product listings. Thanks again!
Notta Gallery · nottagallery.com · outside the top 100k
SAM WAS SUPER HELPFUL AS A FIRST TIME USER OF THE AUCTION APP. VERY PROMPT AND SMART :)
HappyJackWorld · happyjacksworld.com · top 100k store
Working wonderfully so far. Sam, the adviser that has been helping me with everything has been incredible - very patient and kind with me as it's my first time using an auction app on my website.
Yamine · www.yamine.nl · outside the top 100k
Ils sont très réactif et m'ont instantanément aidé régler mon problème. J'ai hâte d'essayer l'appli pour voir ce que ça donne ! Mais en tout cas, un service client au top ! 5/5
LSW Custom Shop · lswcustomshop.com · outside the top 100k
Great customer service the very best app
G.O.A.T. Paddle · www.goatpaddle.com · outside the top 100k
They were quick to help me integrate the widget to my theme !!!
Reeflifeaquariums.com · www.reeflifeaquariums.com · outside the top 100k
Tansy was absolutely amazing. Super helpful and got my problem resolved quickly with very clear direction and quick response. Highly recommend!!
TUCKER MERCH · tuckerdeslauriers.co · outside the top 100k
Very good customer service, they answered all my questions. Mack was really knowledgeable and the rest of the team I spoke with as well.
All in the Wild · allinthewild.com · outside the top 100k
Thorough and patient customer service rep Sam made sure I understood how to resolve my issues before leaving the chat and didn't give me rote answers. Much appreciated, thank you!
beacon's closet · beaconscloset.com · top 10k store
Sam is very helpful
Wildboar Fishroom · wildboarfishroom.myshopify.com · outside the top 100k
Helped in no time!! Amazing staff!!! Sam rocked!!!
Dollar Race Cards · unranked store
Support was extremely helpful when setting up auction appearance and menus. Thank you!
Outsider Records · unranked store
When I was testing the app, I had a problem. I contacted support and they responded super quickly, solving the problem in minutes! The app's construction for setting up auctions is intuitive and easy to understand. Very happy so far!
Black Store · unranked store
I only just installed the app 2 evenings ago and although I did have a couple of teething issues it appears to be functioning as expected. I have to say that the support is excellent and very efficient. Many thanks to Sam & Kets. Paul DesignerCentro.com
DesignerCentro · designercentro.com · outside the top 100k
I'm using auction today on my website and I can only recommend it to everyone! Super easy to use, and if you have any problem, you can message customer service who will reply with a solution in less than 5 minutes 5 stars well deserved!!
AnnaLovesPottery · unranked store
Responsive and helpful. They answered my questions and everything was resolved quickly! Thank you!
Honey Bee Mine · honeybeemine.co · outside the top 100k
Tansy was very helpful! A+ got our auction working very quickly
Pronto Flowers · unranked store
Sam and the rest of the staff are amazing when it comes to support for their app. This allows us to really use it to the maximum potential. I recommend this app to everyone! App 9 out of 10 Support team 10 out of 10!
Lynn’s Discounts · www.lynnsdiscounts.com · outside the top 100k
Tansy was awesome! Thanks so much. Great help!
Hoodbutch Studios · hoodbutchstudios.com · outside the top 100k
Easy setup, their support was very good at helping set this up.
Tembo Collection · tembocollection.com · outside the top 100k
I faced several issues while setting up the app, but I reached out to the support team and Tancy did a great job assisting me. She even resolved some problems that required coding work. Her support was extremely helpful. Thank you, Tancy and team!
Gasharu Coffee · gasharucoffee.com · outside the top 100k
Big thanks to Tansy for her incredible support with the app customization! She’s not only amazing at what she does but also incredibly patient throughout the process. Her attention to detail and willingness to go the extra mile made everything smooth and stress-free. Truly appreciate her help!
Wolfi's · wolfis.ae · top 100k store
Amazing App and Sam from Customer support is great, extremely fast attention
Poke MZT · unranked store
Great and Speedy help from Tansy during setup
Haultron | Only Good Energy · www.haultron.co.za · outside the top 100k
Tried the other apps and this one is just perfect for auctions! Has all of the features you need!
Creative Card World · unranked store
App is running well. Customer support was easy to access and very prompt. Would recommend
Electric Deals · electricdeals.ca · outside the top 100k
I am new to the app so this is actually to rate Sam for the amazing customer service he provided today helping me get it set up on our website. The chat was excellent and he was able to help with all my concerns within minutes.
Fear Not Tarantulas, Inc. · fearnottarantulas.com · top 10k store
So far it works as intended and was easy to set up. Support was very quick to respond and answered all my questions :)
Curious Plant Killer · curiousplantkiller.com · outside the top 100k
Mack was super helpful, knowledgeable and courteous when I reached out for assistance with the app today. He resolved my issue in no time. Thanks
Soundgas · soundgas.com · top 100k store
Up and beyond helpful
Koi Direct · unranked store
Tansy was very helpful with alll my requests. Thank you!!
Sydney Roosters Foundation Shop · roostersfoundationshop.com.au · outside the top 100k
Amazing customer service!
Approved Textiles · www.approved-textiles.com · outside the top 100k
This app works great and the support is A+++!! For each problem they have a solution and they will fix it very fast. I'm very happy with this app! Thank you!
VINOSAS · vinosas.com · outside the top 100k
Helpful and Quick
AJ Sports · www.ajsports.ca · top 100k store
Auction Today is an amazing platform! Their customer support is top-notch—quick, helpful, and super friendly. The site itself is packed with great features that make buying and selling smooth and easy. Highly recommend! Sam, Kets and Mack were all helpful
Hall of Fame Collection · halloffamecollection.com · top 100k store
The documentation is limited but the chat support has been able to fill in the gaps.
Maryland DI · unranked store
Very easy to use and very kind Advisors. Thanks Sam!
Extratime · extratimewatch.com · outside the top 100k
My second time installing and using this app. So far it has been great again!
Circus of Books · circusofbooks.com · top 100k store
The set up for each item is strightforward. My issues was not understanding how to sync everything. Sam was extremly helpful and solved my issues within mins.
Bunker Skate Shop · bunkerskateboards.com · outside the top 100k
I am still in the early stages of using the app but when I ran into a technical issue. Sam from live chat walked me through it and helped immensely. I have a lot of faith in using this app going forward!
Goods to your Door · goodstoyourdoor.com · outside the top 100k
I did a live chat with Tansy and she helped me figure out how to use the app to best suit our needs. She was very responsive and knowledgable. Thank you Tansy!
Cornbred Corals · cornbredcorals.com · outside the top 100k
Fast response and great support!
Infinity Forge · unranked store
Not only the app doesn't have so many necessary options, but also it has the most awful support team through our store apps. When we asked for more options that the app must have, they called us rude. I had such a bad experience to continue paying for this app.
Atpimagesgallery · atpimagesgallery.com · outside the top 100k
Does what is has to do, some issues with the widget showing up, but support was quick to help and fix it.
S.I. Originals · si-originals.nl · outside the top 100k
We had some issues making our auction live at first but their customer service is pretty fast. They have been able to help us get exactly what we wanted from our auctions. Overall, great app and we will use it again.
Passionflix · shoppassionflix.com · outside the top 100k
Great customer service! T: Mr Verstas, Finland
Vintage Verstas · unranked store
Looks like this is going to be a great app. Makes running auctions on my website so much easier than what I had been doing. I had some issues setting up the first auction but Tansy did a super job helping me get things right!
Shirley's Wig Shoppe · shirleyswigshoppe.com · top 100k store
This app was easy to install. I had several questions for the developer and Sam respond immediately. Customer service has been wonderful. I would definitely recommend this app! Very happy.
Gallery1988 · nineteeneightyeight.com · top 100k store
Awesome support!
Western NY Sports Cards · wnycards.com · outside the top 100k
Nice
Vivo Vintage · vivovintage.com · top 100k store
Absolutely an excellent app! We receive quick responses to all our questions, and custom developments tailored to our needs are implemented rapidly. Most importantly, it features an easy-to-use interface with a simple design and great potential for further improvement. Keep up the great work!
Ishin Altare · ishinaltare.com · outside the top 100k
Sam was a great help, I had some trouble using the app and he sorted it out for me in a very quick manner!
Chess.com · chesscom.shop · top 100k store
Good plugin for auction feature.
Gradient Photo Gallery · gradientphotography.art · outside the top 100k
Sam did an incredible job helping me fixing my issue. Not only that, he even fixed problems i havent had on my list yet (for example remove the sticky add to cart for the product auction page Product). Amazing job!
Dreizack · dreizackjewelry.com · outside the top 100k
Sam was incredibly helpful and was able to help me with the questions that I had! Wonderful experience
PTAG - Industrial Surplus · ptagindustrial.com · outside the top 100k
Excellent Support answered all our questions and fixed all our store , Great app to use .
Zorro Lighters · www.zorrolighters.com.au · outside the top 100k
This app is definitely helps with running auctions via shopify. I will say that several features are still in development and I have often had to reach out to support to resolve issues such as automatic bids not working at the last minute of an auction, website formatting, and a few other issues users can't resolve on their own through the portal. Their replies are often fast, however there have been a few times they couldn't figure out what was wrong or their default settings were confusing and I ended up with some angry customers. Overall though, as long as they keep working on it I think it can be a really helpful app.
HobbyBobbins · hobbybobbins.myshopify.com · outside the top 100k
Excellent support, works even on weekends evening. Really fast and professional response.
acceptusrecords.fi · www.acceptusrecords.fi · outside the top 100k
Awesome help. My first time doing an addiction. Sam was so helpful and patient!
Sweets Crafts and Fine Art · sweetscraftsandfineart.com · outside the top 100k
Had a great experience with customer support helping me to get the auction details to show at the product level without having to click ijnto the product. They took the time to add code to my theme!
Littyville®️ · littyville.com · outside the top 100k
good
KOBDSGN · kobdsgn.com · outside the top 100k
I absolutely love this auction app! It's user-friendly, efficient, and makes bidding so much fun! =)
EUNTIQUE · unranked store
This is the app that I was looking for. The customer service quality that the support team provides is more than awesome. I can keep using this app without any worries.
ボルダーオパール販売専門店｜OPAL D TAKI · unranked store
My issues were resolved efficiently! Easy to use.
METAclivity · unranked store
I had a little trouble getting the app/widget to show up on my website but I jumped on a chat through the App with them and they were able to fix it up right away and even made some improvements for me to make it look a bit better. A++ Service. I hope we can make better use of their app in the future.
CAMPA · www.campa.ca · outside the top 100k
Pretty easy to use for beginners and customer support incredibly responsive and helpful. This was the this auction plug in I tried and was by far the easiest and set up was much quicker.
AJH · ajhhamilton.myshopify.com · outside the top 100k
Just installed and so far everything is excellent. The App works very well, easily customized.. but what stands out is the service from the Auction Today team. They are fast, efficient and got me the help and advice I needed. Truly excited about what this is gonna be able to do for us. Highly Recommend!
The Buffalo Wool Co. · thebuffalowoolco.com · top 10k store
Sam at Auction Today was incredibly helpful in getting me started with my auctions. He guided me through the setup process with clear instructions and valuable tips. His patience and dedication made everything so much easier. Thanks to Sam, I feel confident and ready to succeed. Highly recommended!
Plantthatplant · www.plantthatplant.com · outside the top 100k
a little tough to get setup but sam from support has been very helpful on getting it straight for me
AquaGemCorals · aquagemcorals.com · outside the top 100k
Took the time to adjust all settings and setup an auction and it just never added the auction to the listing despite activating the app on the theme. Chat was unresponsive. Waste of time.
Death By Stickers · deathbystickers.com · outside the top 100k
CS is helpful
DDTStore · ddtstore.com · top 100k store
Amazing app, great service. Does everything it's supposed to and more.
Underwater Archives · underwaterarchives.com · outside the top 100k
Auction Today is working great！ strong recommend!
SILKROAD · unranked store
This app was very easy to install and setup and the Customer Service far exceeds anything we have experienced on the App Store. Sam in particular was super helpful in getting some very tricky code to implement.
Enkay · www.enkay.com · outside the top 100k
Very helpful and knowledgeable and took the time to explain everything to me
Workplace Supplies NI · unranked store
Very Patient Customer Service ... I am not tech savvy .. I was trying out a few different auction apps and somehow got myself in a mess .. was ready to give up and tried to delete only to make a bigger mess .. Then the Help Arrived. I was frustrated and rude and did not deserve the Awesome Help they Provide! Figured out what I did wrong and showed me how to do it correctly .. 100% Recommend !! Now I Can Easily Create Auctions !! Just What I Needed !! Thank You !!
Tiffany's Ceramics · tiffanysceramics.com · outside the top 100k
very friendly and helpful service, definitely recommend
STOXX THRIFT & VINTAGE · stoxxvintage.com · outside the top 100k
Quick response time and clear instruction
Logitech Club · www.logitechclub.com · top 100k store
My team is using this app weekly and once in a while we need the team's help in resetting something or helping with another issue. Mack helped me on an issue and was quick to reset it for me so I can continue working. Great team you have on this app! Highly recommend.
Department 56 · www.department56.com · top 100k store
Very easy to use. Im looking forward to buliding this up and see what happens. Sam was very helpful in getting me started! Thank you!
Miss Daisy's Consignment & Auction House · consignmentsbymmd.com · top 100k store
I was pretty intimidated by setting up an auction but their support team and chat is AWESOME! Highly recommend.
Atomic Furnishing & Design · atomicfurnishings.com · top 100k store
Support was very helpful in making the app work to my liking with my store. We had to customize a few things but they did it very quickly for me. The auction feature is working great as well. So far so good! Shout out to Mack!
angeltype · angeltype.com · top 100k store
Good customer service. I spoke with Mack and he was extremely helpful and patient.
Taylor Joelle · taylorjoelle.com · top 100k store
Fantastic app with a lot of features to customize your auction. Great customer support, very friendly and speedy!
Underoath · underoath777.com · top 100k store
I switched over from a different auction app and I am glad I made the switch. Extremely helpful
Robert Terkla · unranked store
The app offers the best auction functionality out there from what I have seen so far. Evenly important, the customer service support is great. They are unbelievably fast with their response. They are flexible and open to discuss and adapt to solutions that suite your business case within what is technically reasonable. Great app, great support!
Sportauction · unranked store
Auction Today is a very good app to use with my Shopify store and tech support responded fast and solved the problem when I ran into problems. Shakil was my tech support agent and helped me out big time. I definitely recommend this app.
Discount McGee · unranked store
the service and support is great! fast and professional! this app is nice! we recommend it to you!
Guitar Kit Shop · www.guitarkit.shop · outside the top 100k
The team at Auction Today have gone up and beyond to help us go live with our new shop. With an almost 24/7 support they have been very patient with all our questions.
GeoGuessr · shop.geoguessr.com · outside the top 100k
We were excited to use this app because of the reviews. Customer support is non-existent. Seems not to work with Shopify 2.0. Looking at other apps.
Endless Night Vampire Ball · unranked store
Shakil was super helpful to get my issue resolved within a couple of mins. I couldn't get the widget to show on my theme but he was patient and understanding of my problem and also asked if there was anything else he can do to support. This is the level of support you want from top companies like Auction Today. Thank you again :)
WazzaVerse · www.wazzaverse.com · outside the top 100k
Great App. Customer support is quick and very thorough. Very helpful and strongly recommend Auction Today if you are looking for an online auction App.
Aranda | South Africa · unranked store
Used for a charity auction online, and was straightforward with extremely highly responsive service
The Oxherd Boy · oxherdboy.org · outside the top 100k
So far, perfect. Also the support team is extremely quick to answer any questions.
Official Pix · officialpix.myshopify.com · outside the top 100k
I like the auction app. It has a few areas of improvement, but overall, i'd recommend.
Salome's Studio · unranked store
Great customer support and fast, easy set up!
Grazing Tables Auction Company · grazingtablesauction.myshopify.com · outside the top 100k
Perfect! Thank you Very much Shakil !You made me help perfect
Make it Glassy · makeitglassy.de · outside the top 100k
Shakil was brilliant. Hoping a couple of dev requests could be made as I'd like to think they aren't too difficult but would make the interfact look much more appealing to the customer. TOP TIER support. Everything he could do he did, and did it well.
Cratez.co.uk · unranked store
I tried many auction apps before this one.. however they all lack support. today i am so grateful to receive the best help ever. thanks so much SHAKIL !!!!
Julian Llouve · julian-llouve.myshopify.com · outside the top 100k
One of the easier apps to work with within Shopify. They have thorough tutorials on their site but when I ran into something in the backend that was giving us trouble their customer service was prompt and thorough. Shakil was very courteous and helped me quickly. Def recommend using Auction Today for your auction needs on Shopify.
Sturgis Motorcycle Museum Hall Of Fame · unranked store
Amazing customer service and the app is extremely easy to use and well thought out!
Yaeli Vogel · yaelivogel.com · top 100k store
Quick and friendly support!
MyRacehorse Shop · shop.myracehorse.com · outside the top 100k
Customer service is amazing!!! Very quick and helpful.
Murmurs · murmursbyunmute.com · outside the top 100k
I changed my 0 to a 4 and gave these people another chance. I was dumb for giving them a chance. 0 is what they are. The automatic bidding didn't work. Costumers were confused about how to bid with a 2 bid option. Totally confusing. I had the bid increment set to 10 percent. That didn't work. Customers could bid in 10 cent increments. It kept the prices really low and I gave things away. Customers got frustrated with all the problems and gave up. Another business owner bought up all the stuff at 99 cents or 1.09. The auction ended on a sunday and I used the live chat all day. They responded they would look into it and never got back to me. Then the auctions were supposed to end at 10pm. They never ended, they were stuck in a 5 minute extention loop. I had to manually end 225 auctions and declared a winner. It took me 2 hours. Customers that won multiple things said there was no way to pay for them as a group, so the customer that won 80 auctions paid for them one at a time and told me to credit him back on each auction for the shipping. 2 hours of work to lose $500. If you want to auction your stuff, take your stuff and throw it in the dumpster before you use this app. I called people that left positive reviews and none of them were using it? So why did they leave rave reviews?????????????? I think they pushed people hard to leave positive reviews. They told me they had 1000s of users doing $$$$$$$$ but they could not show me one auction that was live. They could not send me to 1 link. They claim to have different people and "Teams" of people, but I think its one guy. I think they had good intentions, but it doesn't work. Shopify is to blame for allowing this app to be in the store.
AdultDVDAuctions · unranked store
Excellent customer support amazing app very useful
VIP Shopper · unranked store
perfect
Kenara Multiservices Shop · kenaramultiservices.com · outside the top 100k
Super customer service
POKÉ JEUX · www.pokejeux.ca · outside the top 100k
I am very glad to meet this app. Great support and easy to use. This app has given me more than what I wanted. Thank you very much!
ボルダーオパール販売専門店｜OPAL D TAKI · unranked store
We haven't done the live auction yet (which is the only reason why I gave it 4 stars), but comparing and testing this app to the few others, this had all of the features we needed. I tested it several months ago and am now getting ready for the auction. I needed support with the widget, which is really quite simple in how it works. I had edited my product template and hid the buy buttons, which is what triggers the widget to be shown. Support was excellent and I didn't wait long for someone to reach out to me on live chat and figure out what the issue was. I am excited to finish setting up the action and seeing it in action.
Mountain Girl AG LLC · mountaingirlsilver.com · outside the top 100k
I've set up my first auction and all going well so far. Shakil was very helpful with installing it into my theme.
Harriet Lawless Artist · unranked store
great experience fast support agent
BigBest23 · unranked store
Guided me perfectly on the issue I was solving
Royal Force · unranked store
Super fast and easy setup with a very clean interface. I had one question before making our first auction live. Shakil got us setup and going in minutes, great experience so far!
ForgeAndTinker · unranked store
Was all good an well with great customer service, until the auction ended! The auction countdown starts to count UP once it reaches zero unless you refresh the page. You cannot send a single invoice to customers who have wo multiple items, and half of the billing emails didn't work and I had to resend them manually. I had one customer win 14 items, only to discover that he then had to pay for EACH one INDIVIDUALLY. The auto time re-offer/cancellation on items not paid failed also. Overall I wont be using this app again I had nothing but complaints from customers which has now but them off our future auctions and subsequently cost us sales.
Gaita · unranked store
Our store recently moved over to a 2.0 Theme and we needed a new auction app for a once-a-year event. We are using the Advanced plan ($15/month). This app was perfect for our needs, easy to set up in an afternoon and customizable with our brand colors. I had a quick question with set-up and the person I talked to in the customer service chat was fast, thorough, and super friendly. I would definitely recommend this app.
Pewabic Pottery · www.pewabic.org · top 100k store
super helpful, always responds to questions, very direct, easy to use
Amazing Finds (CA) · amazingfindsredbluff.com · outside the top 100k
I am extremely satisfied with the Shopify Auctions App. The support, in particular, is outstanding. They respond very quickly and are highly competent. They have been able to assist me promptly and efficiently with every question and issue I've had. I highly recommend this app.
Frank‘s Koi · franks-koi.de · outside the top 100k
Prompt support.
DIRECT RAW MATERIALS · www.directrawmaterials.com.au · outside the top 100k
Amazing App Use it everyday Customer support is also amazing
Evolution Sports Cards · evolutionsportscards.com · outside the top 100k
good service good support app
Windgoo · unranked store
Atendimento rápido, eficiencia
Security.Rc · unranked store
Encountered a challenge while setting up the app on the website (Our Issue not apps). The support team swiftly resolved the issue within 15 minutes of our request. Grateful for the diligent efforts of the support team in ensuring smooth functionality of their app. Definitely planning to recommend Auctions Today to others.
Licit Glass · licitglass.com · outside the top 100k
fantastic customer support thanks so much
Stanley Mill Furniture & Antiques Centre · unranked store
The app is great and the customer support is outstanding. So helpful - thanks!!
ThistleWaithe · thistlewaithe.myshopify.com · outside the top 100k
Shakil provided me with exceptional support. I haven't had better support in any system. Fast and perfect. Excellent application. Recommendation.
My Store · unranked store
Customer service made the installation a piece of cake! I recommend! looking forward to use this app : )
SPECS.ONL · www.specs.onl · outside the top 100k
super fast, amazing support
Sheboygan Discount Warehouse · sheboygandiscountwarehouse.com · outside the top 100k
Top support from Shakil, always understanding, friendly and knowledgeable. Thank you!
Flightlines.co.za · unranked store
Excellent customer support, Shakil is quick to respond and delivers swift solutions.
Andara Temple · www.andaratemple.com · outside the top 100k
We've been using the app for 3 days so far, and we've had nothing short of an incredible experience! The platform itself is better than the competitors we've used on the App Store so far, not just in features but in tech support as well! If this app isn't exactly what you're looking for, we highly recommend talking to support first before ending your free trial because Shakil and his team have been extremely accommodating with any problem we've run into, and they've taken our feedback and suggestions seriously! Would 100% recommend!
Faithe Bey Art · unranked store
The support from the team has been exceptional. We have been running offline auctions for 13 years selling thousands of products and the move to online has been seamless and very fast thanks to Auction Today. Would highly recommend.
Ankandet · www.ankandet.com · outside the top 100k
I experienced significant issues with this app, leading to two instances where it disrupted my store's functionality. The mobile interface freezes when attempting to access features not included in my subscription plan. Furthermore, the starter plan, priced at $9/month, lacks automation for basic tasks, relegating even email notifications to a "premium" feature. My encounters with customer service were particularly disappointing. Their responses felt dismissive and unhelpful, leaving me with the impression that my concerns were an inconvenience rather than valid issues needing resolution.
Ultra Ferric · ultraferric.com · outside the top 100k
Have just set up my first auction. It is a good clear platform. New to Shopify and so wasn't certain on how to integrate but I contacted support on live chat and got everything sorted in a couple of minutes! Thank you to Shakil for his assistance!
Studio MD Design · studiomd.design · outside the top 100k
Customer service had our issues fixed and things running smoothly very quickly
S and E Hobbies and Collectables · sandehobbies.com · outside the top 100k
Have always wanted to run Auctions on our website - this was a great app to use. Leading the way is the customer service! Shout out to Shakil for providing 10 star customer service and helping me dial it in. Responded to my questions within 5 minutes and made changes on the fly. It was like I had my own developer! Looking forward to utilizing this app. Thank you!
Portland Gear · portlandgear.com · top 10k store
Finally found an auction app that works well with my store theme. Had a few questions setting up and received answers within minutes. Outstanding support. Time to setup some live auctions!
Zombie Unicorn Comics · zombieunicorncomics.com · top 100k store
Just got started and needed support. They were very quick to answer and resolve. A+
Zu's Underground · www.undergrounddealskc.com · outside the top 100k
Reliable and easy to use. Excellent tech support. We’ve had a lot of success with it! No question it’s worth the subscription fees.
LAMACA Handmade Axes · lamacaaxes.com · outside the top 100k
This is a great app - Shakil talked me through quite a few questions I had today, and was very helpful, making sure we got to the answer every time. Definitely recommend!
Tony Lucca · tony-luccas-basement-boutique.myshopify.com · outside the top 100k
Shakil is AMAZING! Support is superior! If he is the face of this company, then this company is going places!!! One of the best encounters, technically and personally, I've ever experienced.
TLW50th · unranked store
We just started using the app and so far its good. The support assistance is fast and the issue was resolved within 5-10 mins. That fast.
Avior · tryavior.com · outside the top 100k
Quick and easy to use. Great customer service.
Principality of Sealand · sealandgov.org · top 100k store
i was having a problem with the app but shakil of the support, with a magic touch resolved it, i'm very thankful to him. nice app and keep up the work!
Hideastore · unranked store
The administrators of this app are very kind The function is so good. I recommend it :)
아동복경매 · unranked store
So far, so good! Had some questions with set-up and they were really speedy with customer service–and helpful!
Fireproof Coffee · fireproofcoffee.com · top 100k store
Great customer service in helping me figure out how to set up my auctio
bloodlinefishfarm · unranked store
Great support, very easy to navigate!
The Oz Noy Store · oznoystore.myshopify.com · outside the top 100k
Excellent support from Shakil regarding improving customer experience with auction collections.
Maritime Tropical Decor & Statues · maritimetropical.ca · outside the top 100k
great, this is a good software
innovdrive_shopify · unranked store
Shakil was amazing in helping me get the auction up and running. 5/5 would recommend!
GraceGuard · unranked store
Once I gave the App access to my store, they did their thing and it turned out great.
Brica Brac Salvage · unranked store
Great live chat support. I've just set up my first auction. Very excited to see what comes of it. Shakil was very helpful and responsive.
Art of the Sea | #1 Coastal Wall Decor · unranked store
Five stars for this fantastic auction app! Not only does it run my auctions smoother than a well-oiled machine, but their customer service is also lightning fast and super helpful. Thanks a bunch
Last Dive Bar · lastdivebar.com · top 100k store
Very helpful
Studyhaul.store · unranked store
I had a few issues starting out but Shakil from the app support team was very responsive and sorted everything - great service!
MLDQ Shop · unranked store
Great responsive help.
HVRNT · hvrnt.com · outside the top 100k
Shakil, was really helpful and asked all of my questions & more. This is the best back up support I have had.
quitit.co.nz · quitit.co.nz · outside the top 100k
Customer Service is fantastic...still trying to learn the app, but the customer service is great.
Tiny Toes Design · www.tinytoesdesign.com · outside the top 100k
Shakil responded to me immediately and swiftly helped me with my technical issues! Looking forward to going live with my auction next week!
Libby Haines Art · www.libbyhaines.com · outside the top 100k
Friendly support, nice app
Laibach WTC · wtc.laibach.org · outside the top 100k
Very fast and co-operative support. I highly recommend them
My Store · unranked store
Great support! Fast and great app.
Rabljeno.net · www.rabljeno.net · outside the top 100k
I have had quite a few questions for customer support since I integrated this app with my store. Whether it's finding practical solutions to a problem I am facing, or needing the developers to update a problem on the backend, customer support is always there and willing to help. There are still some features I would love to see added to the platform to make it even more user friendly and enhance the customer's experience. That being said, I like this product. Auction Today has been a big help to me and streamlining how my business is run.
Omaha Blue Wholesale · omahabluewholesale.com · outside the top 100k
Extremely difficult to use and implement. Features are unnecessarily confusing and doesn't mesh well, requiring a "widget" to be installed on your site.
Game of Cards · gameofcards.com · outside the top 100k
super fast and prompt response. fixed issues quickly
Six Blades Jiu-Jitsu · six-blades-jiu-jitsu.myshopify.com · outside the top 100k
This app is LEGIT! Thank you for the amazing quick response to help me get my first auction running.
Americana Rare Coin · americanararecoin.com · top 100k store
I’ve tried a couple different auction apps and have deleted them because they were so difficult to navigate/install. This one was SO easy!! But be conscious of the fact that you may need the app developer to activate something on his end before the auction can go LIVE. Just leave yourself enough time to do that! But once you’re ready, the customer service is excellent! Helped me get my auctions LIVE immediately! So excited to use this app.
Madi Mac Fashions · madimacfashions.com · outside the top 100k
This review is left pre auction ending however I was unable to get the widget to work and support fixed it with lightning speed. Will post an update once I see how the checkout experience is. Great app so far!! Edit... The support for this app has been beyond amazing getting everything dialed in just like I wanted it. Great team at Auction Today. Keep up the great work!
bloorips · unranked store
Very good app, well built, easy to use, nice customer service. My customer love this app. Well done guys and thank you.
Azyrum · checkout.azyrum.com · outside the top 100k
Very simple, customizable and straight forward auction app for our gallery. We had a little hiccup, but a little interaction with their wonderful customer service fixed it in no time. Lovely that the look can be customized to fit our theme. Looking forward to offer this service to all our collectors.
Manuela Valenti Studio & Gallery · www.manuelavalenti.com · outside the top 100k
First off, i couldn't set up an auction without them installing it for us. Then, we realize customers cant see the current bids or countdowns unless logged in. It took them over 4 days to figure it out. When they "fixed" it- 2 days after our auction ended- we realized we were getting emails from customers saying they couldn't order art from us because all of the variants and add to cart were not visible on google chrome. Unbelievable. Don't risk it!
Steve Diossy Marine Artist · stevediossy.com · top 100k store
A falta de explicacao para uma pessoa colocar a app activa na loja. Nao existe ajuda viavel para a aplicacao. nao aconselho a ninguem
DecisionSage · unranked store
I purchased this app because of it's function, but more importantly because of the great reviews with the support... Fantastic Job - the support was 5 STARS!!!! GET THIS APP - the team will not let you down!!!
Blacktail Studio · blacktailstudioshop.com · outside the top 100k
Good support service. Shakil is very helpful. thank you
Hobby Saguenay · hobbysag.com · outside the top 100k
So far so good! Great customer service!
Valley Bath and Kitchen · www.valleyacrylic.com · outside the top 100k
We are just getting started with this app. We stumbled in the beginning, but the live chat help was available right away and kindly walked us through the set-up. So far, so good!
John Strauss Furniture · john-strauss-furniture.myshopify.com · outside the top 100k
I recently downloaded and started using Auction Today for my Shopify store, and I couldn't be happier with the results. This app has added a whole new dimension to my online business. The setup process was straightforward and user-friendly. Within minutes, I had my first auction up and running. I had a couple of questions during the initial setup, and the customer support team was incredibly responsive and helpful. They quickly resolved my queries.
RBN Business · rbn.business · outside the top 100k
I received fast and expert help.
Keystone Liquidation LLC · unranked store
Bra service och snabb hjälp!
SAANSO · unranked store
Very easy-to-use app and integrates well with 2.0 themes using the app embedding. Had trouble with the widget showing up right away but support was quick to help and got everything soothed over. The one feature I would really like to see would be one to enable proxy bidding, as that's becoming a standard on all online auction tools. It's very easy to navigate to what you want to do, as well as good explanations of what each setting does. Another setting I would like to see would be to be able to hide the quantity button on the product pages. There is currently the option to hide the payment, add to cart, and price. Being able to hide the quantity would clean the page up more. Overall it has been a great, user-friendly app.
Horning's Farm Shop · www.horning-family-farms.com · outside the top 100k
I had almost immediate help when i could not solve a problem i tried another app and this one is by far superior. it is so user friendly and the customer service was fast and super helpful. I would highly recommend. I sell auction style and also buy it now on my website.
Hooked on Pickin' · www.hookedonpickin.com · outside the top 100k
Shakil was very helpfull with set up very quick response time and answered all my questions . would defiantly recommend
Westcan Aircraft Auction · westcanaircraftauction.com · outside the top 100k
great technical support. They solve problems quickly. I recommend the app. It's great. I wish you a lot of success
Exclusive Vintage Watches Investment · unranked store
So far so good! We have just started using the app for auctions and it works well. Their customer service is awesome. They respond almost immediately at all times of the day.
Kenna's Crystals · kennascrystals.com · top 100k store
The app works great! The dev team is very helpful and quick to respond. Exactly what our company was looking for.
Smash It Sports · smashitsports.com · top 10k store
So far, it's been great. Customer service was quick to respond as well. Definitely better than the other auction app I tried!
James and Jess' House of Goods · jamesandjesshouseofgoods.com · outside the top 100k
It looks and works perfectly! The support team is great and will be able to help you super quickly!
Mia Maples Market · miamaplesmarket.com · outside the top 100k
Rabi and Jack's customer service at Auction Today was simply outstanding. Their prompt and knowledgeable assistance made my auction experience exceptional. The Auction Today app itself is a game-changer, with an intuitive interface, real-time bidding, and a wide selection of items. Secure transactions and top-notch customer support make this app a must-try. Kudos to Rabi and Jack for their excellent service, and congratulations to Auction Today for creating a stellar app!
Flowioo · unranked store
great support! very quick response! app is easy to use. the support is there 24/7. user-friendly app/.
Shop-A-Luxe · unranked store
What a great app! And what a great communication with the team of Auction Today. I'm highly appreciating your guys active work for my auction shop!
InnoFoot · unranked store
I was working with Shakil to solve a problem we were experiencing in the setup of our silent auction. Shakil was great! He understood and took care of our needs expeditiously and with kindness. He also sent print materials for extra support. Rarely do you have such a good customer service experience. Thank you, Shakil!
Guild Hall · shopart.guildhall.org · outside the top 100k
App recommendation 10+ and support is excellent. They fixed the problem quickly 10+ Application is very good
bavarianoldschool.com · unranked store
Fast response and resolve when using the support chat option, got help from Shakil, highly recommend, don't have items up for auction yet but plan to do so soon!
Perez Discounts · unranked store
I love this app! Easy to setup and use. Had a question and the support team answered me at 8PM on a Friday night and helped me resolve the issue immediately and easily. Will be using this app for a VERY long time!
Wholesale Universe · unranked store
Amazing people to work with the contact support was really helpful! They helped me with the process of learning the app.
XIX Culture · nonturnal.com · outside the top 100k
Great app. Anik helped me out to get the app working like we need. The ease & functionality is exactly what we needed to get our auction site moving forward.
My Store · unranked store
Good support, look like this app will be easy to set up and get up and running. Support responded quickly and helped me out on some quick questions.
My Store · unranked store
Easy and straight forward. Will definitely use this app in the future. Surprised more people aren't using it.
The Neon Seas · unranked store
Very responsive and helpful support. Just getting started on auction journey. Some more refinement around the formatting of system generated email would be nice for future releases.
Imperial Productions · imperialproductions.co.nz · outside the top 100k
Shakil was great at helping me with my first auction and helped me set up something I didn't even know was an option. Love this app
Mark Lindsay Music & Memorabilia · marklindsaymemorabilia.myshopify.com · outside the top 100k
I am absolutely thrilled with the "Auction Today" app. It has proven to be an invaluable tool in my professional life. The user interface is not only intuitive and user-friendly, but also offers a wealth of features that make any auction process seamless. From auction organization to auctioning, everything is designed to provide both providers and bidders with an effortless experience. The app's real-time bidding feature is particularly noteworthy, creating a sense of excitement and competition that is no less than that of a traditional auction house. Another plus point is the professional customer service that is available around the clock. Each of my inquiries was answered promptly and competently. This shows the dedication and commitment of the "Auction Today" team to its users. The ability to offer my art to my clients in such a direct and interactive way has taken my business to a new level. My clients are thrilled with the opportunity to bid on my art, and the feedback I have received has been overwhelmingly positive. I am incredibly glad to have found this app. "Auction Today" was exactly what I was looking for. It's an innovative and effective solution for anyone involved in the world of auctions, and I would recommend it without hesitation. A truly impressive piece of software that shows how the connection of art and technology can create a win-win situation for everyone involved.
wagnerartedition.com · unranked store
Just downloaded and installed the app. I was pretty easy to setup and has some fantastic features, especially for the price. I had a few questions and Sabrina (customer service) answered me within 5 minutes within the apps chatbox and was super helpul! Great experience so far.
Planners Anonymous · plannersanon.com · outside the top 100k
Thanks to Sabrina my Issue in product page was solved in less than a minute. The app works great and you can translate the board keywords into your own language in product page.
Retro Chip · retrochip.com · outside the top 100k
The application works very well. Great customer support that resolved our initial issue with the app.
Belynoir · unranked store
very easy to start, the support was quick and efficient. très facile à démarrer, le support était rapide et efficace.
Digraphe · www.digraphe.fr · outside the top 100k
The auction looks good on our website. Had some issues with it showing up for a few customers but customer service resolved the issue within 30 minutes of reaching out. Thanks so much!
Shatterproof Archery · www.shatterproofarchery.com · outside the top 100k
app easy to integrate and use. customer service is excellent, helped resolved any issues quickly and effectively
Sharity Thrift · unranked store
Excellent customer service, despite not being my native language English, they knew how to solve my doubts
Terrafirma · terrafirma.cl · outside the top 100k
I had a few issues when installing the app, some of them were on my side, some of them were on the side of the app. However, the support team was able to help me quickly, effectively and answered all my questions. Thank you!
Leaf Trading Cards · shop.leaftradingcards.com · outside the top 100k
She worked with my questions and continued to be polite and helpful. She was able to answer all of my needs.
Muse Clay Designs · museclaydesigns.com · outside the top 100k
Really quick reply and helpful support! Shakil gives us a quick response and fix the problem in 10 minutes.
Resin Art NZ · www.resinart.nz · outside the top 100k
Great interface and highly functional. I Highly recommend the app and it's exceptional service! Thank you Sabrina for your time and patience!
Cooking With Greens · www.cookingwithgreensfamily.com · outside the top 100k
Needed help setting up app today and was helped by Shakil. He was very helpful and kindhearted. We are all set up now and auctioning off items....;-)
Semen Tanks - Select Genetics · www.sementanks.com · top 100k store
Super easy to install. Very user friendly. When I had an issue, they responded quickly and even went above and beyond to help with coding. Customers love the idea of having auctions on our site now! Thank you so much for this App and your customer service.
Emma Jeans · shopemmajeans.com · outside the top 100k
Very satisfied with the assistance from Shakil. The team helped correct an issue on the collection page of my auctions. I look forward to seeing the Auction Today app grow. The support pages are very responsive and take input from other users for future feature enhancements. I recommend the app and these developers.
Schnappin Deals · unranked store
Great and Helpful Customer Service, So far, works what what we needed. Still learning all the ins and outs.
Canna Queens Project · cannaqueensproject.com · outside the top 100k
Great fast customer service. Auctions are simple to set up, only thing i wish they would add is automatic auction winners, and a bit more customizable winner emails
Tropical Isopods · tropicalisopods.com · top 100k store
This girl have super power. They fix everthing. You Support was awesome. Very fast to analyse and speak very well
Superkianda · unranked store
Fast response and helped me all the way through! really liked the experience i know where i have to be if i need help.
Diamantveiling.com · unranked store
Một ứng dung rất tuyêt, thời gian đầu thật khó khăn để liên hê với team, không biết cách nào cả. Giờ thi ổn rồi. Tks team.
Cloverf Charty · unranked store
Ich hatte heute Probleme mit einer neuen Auktion. Auf meine Anfrage hin, bekam ich sofort Antwort und mein Problem wurde in kürzester Zeit zufriedenstellend gelöst. SUPER vielen Dank, weiter so
Reitsport Schlenderhannes · reitsport-schlenderhannes.de · outside the top 100k
Exactly what we were looking for! Little glitch to get up and running with our theme, but Jack helped us out swiftly and got everything sorted in no time.
Coughlin Jewelers · coughlinjewelers.com · top 100k store
Shakil was amazing. I couldnt get the app working with my theme but within minutes he had it working and fixed all the little issues I was having. Amazing!!
Apollo Computers · unranked store
Great add on for my retail website. I had a small issue that I couldn't quite figure out, so contacted customer support and they had it resolved within a few hours on a Sunday afternoon. Looks great, works great and good value. Thanks Chris
LoftVintageToys · loftvintagetoys.co.uk · outside the top 100k
Net gestart met Auction Today maar ik kan al wel bevestigen dat het support team geweldig is! Als ik de app enige tijd in gebruik heb zal ik nog een review posten.
Veilingcoach Shop · unranked store
easy to set up, almost did it but needed to contact support, quick and easy fix and was working in 5 minutes. Hopefully this will increase our sales and create a buzz with our customers.
Cabot Watch Company · www.cwcwatch.com · outside the top 100k
Was having a few issues setting the auction up on my store and Shakil was more than helpful and took care of my issue right away. Excellent, excellent customer service. Highly recommended!
Cursed Camp Studios · cursedcampstudios-store.com · outside the top 100k
Great support! App works very well and we are very excited to use it. Team was able to answer all of my questions very quickly.
Poke-Collect · poke-collect.com · top 100k store
Great product! Worked just as I hoped! Was able to deploy quickly and get my auctions going! Tech support was super responsive and helpful! Excited to run some auctions on my shopify store!
MilkyTomato · unranked store
Great app if you are looking for setting up auctions on your website. The team behind is really helpful and they have helped me solve any issues along the way.
PardonMyKicks · pardonmykicks.se · outside the top 100k
Support is extremely quick and the widget is well customizable! Even if I run into any issues, support will be quick enough to help!
GP Development Store · unranked store
Great support right away even when I was the culprit of the errors :) Thanks! Looking forward to seeing what this app can do for me. /Diecast Panda
DieCast Panda · unranked store
Works well and is easy to set up. Happy with the app. Very fast support when I contacted them and they resolved the issue on the spot
O'Rourke Crystal Awards & Gifts · unranked store
Nice application and very useful in making online sales more attractive. Fast and good quality support. Highly recommended.
Stamps Mall · stampsmall.shop · outside the top 100k
So far so good :-) I'm very happy with the responsive support. The application was fairly easy to install and once I had gone through the DEMO session it became easier. Naveed Gill Owner Polo Collections www.polocollections.com
POLO COLLECTIONS · unranked store
Great app with an excellent customer support team. I highly recommend this if you need to apply auction functionality to your product listings.
Nat20 Games · nat20games.gg · outside the top 100k
The app is great. Compared to other apps in the app store, this app offered a lot of customization options. The support team is amazing as well; while other app devs use emails to respond which can take forever, they have an in-built chat option within the app to respond in real-time going over all your queries. Definitely a 5 star experience.
zooxae.com · unranked store
The dashboard is also easy to understand. Correspondence is also wonderful. It is easy to use because it is in Japanese.
FROM ARTIST · from-artist.com · top 100k store
Very fast customer support which is always appreciated! App is pretty easy to use. I have used another one before and it was VERY challenging to navigate!
EMMYDEVEAUX BUYBACK · unranked store
Really easy to use, easy install and works exactly as they claim. Great customer service and support!
Import Cave · unranked store
i've used a few auction apps in the past This seems to be one of the best (potentially the best). There are a few things missing -like proxy bidding, but apart from that the support so far has been fast and responsive. I will update later
Cyprinus Carp Fishing Technology · unranked store
Very User friendly app. It has an easy, good UI. Tech support is very helpful and fast. An auction is setup in minutes.
J'adore Vintage · jadorevintage.com · outside the top 100k
The support could not be any better. I did run into some issues setting up, but they were always resolved *instantly* by Jack who operates the support chat. The app does what it's intended to do, which is a unique benefit, but the support team definitely makes it worth choosing this app over a different auction option.
OQHA · ontarioquarterhorse.com · outside the top 100k
There was some incompatibility with our theme but support was able to promptly resolve & make some other adjustments per my request. Fantastic app & support!
Game Room Shop · www.gameroomshop.com · top 100k store
It's easy to get started. The technicians also helped me in a timely manner. The problem was solved quickly and I was very satisfied
AGM手机商城 · unranked store
helpful guys and nice bidding app, well developed.. hopefully stay like that always good luck dears
Azzam Watches · azzamwatches.com · top 100k store
Es plicación más fácil de usar que otras que había probado, y la atención al cliente muy buena y rápida.
Lifelong Trends · www.lifelongtrends.com · outside the top 100k
We're pre-auction but I must say the support is fantastic and they have gone out of their way to help us get set up and ready for auction! Will report in on our experience after the auction ends!
The 38 Challenge · unranked store
Setting up was easy and support was great for the handful of questions I had. We were able to make the app work for our situation. Looking forward to the auctions!
Sarafina Fiber Art · www.sarafinafiberart.com · top 100k store
I grabbed app not knowingif it would be right for my shop. after getting and getting customer service to help me, I know it is the perfect auction app for me. thank you for you help on a saturday mornng
jewelrybytammy · unranked store
Just installed this app today and it is working very well. Had a question for the support team and they answered and helped me right away. Highly recommend!
Sosawood · unranked store
The app is great and easy to use! The support team very helpful helping me fix mistakes I made. Would definitely recommend over others I've tried.
razorkoi · unranked store
Nice App! But The best of all its the Customer Service! They Help me a lot to configure it and make it work on my site. 110% Recomended
Zoladi · www.zoladi.com · outside the top 100k