Codify ‑ Order Cancel · Store management
Every review we hold for Codify ‑ Order Cancel, quoted in full, with the store that wrote it.
Bigger stores rate Codify ‑ Order Cancel 0.46 lower than the crowd does. The App Store prints one number; the store behind each review is the part it never shows.
85 reviews pulled · 18 carry a rating and no text · 56 long enough to quote · 2023-12-21 to 2026-07-31
Every review we hold, newest first
It's a amazing app, support is also good..
Luxzra · luxzra.com · outside the top 100k
Hi, i added it to the online store page but the button is not showing up, can you help me please?
pampeliskoo · pampeliskoo.com · outside the top 100k
We set to only allow to cancel within an hour, but customers are canceling a day later. Can't find the support email and their chat is down.
SWISSGEAR Canada · www.swissgear.ca · outside the top 100k
Good app, simple and straightforward, no drama :)
Zeraya · zeraya.in · outside the top 100k
Great function that should be built in in Shopify already! Thank you
Aromateket · aromateket.no · outside the top 100k
問題很快就被解決，棒
Transparent 台灣 · transparentspeaker.tw · outside the top 100k
This support team is the best.
toolie · toolie.hu · outside the top 100k
It does what it says, and it was easy to setup.
Flor Do Brasil · unranked store
I have my orders set to authorize payment only and when the person cancelled the order it processed the payment before giving refund leaving me to have to pay the credit card fees on this cancelled order. Shopify does not refund processing fees. Thankfully it was a small order but nonetheless I lost money on this transaction.
Shroomability · shroomability.com · outside the top 100k
good
MTM Fashion B&D · unranked store
great customer service, they did the integration for me which was very helpful.
777 Jewellery · www.777-jewellery.com · outside the top 100k
I just installed your app and finished testing it on my site. I noticed that when a customer clicks to cancel their order and it is cancelled, the page doesn't automatically refresh so the cancel button remains active even though the customer has already cancelled. There needs to be a page refresh or something to avoid confusion on the customer's side. Thank you for all your hard work.
STYVARA · unranked store
Good Job!
VibX King Group LLC · unranked store
Initially the app doesn't work when Flexport is used for fulfillment. I reachout to app support, but support is very bad. They tooks ages to respond me on my query. However, I was able to resolve the issue quickly with our in-house developer.
Sourced the Right Whey™ · agnroots.com · top 100k store
This is good thank you
Tasleeh Tactical · tasleehgeneraltrading.myshopify.com · outside the top 100k
This app has made managing orders so much easier for my business. Customers can cancel their orders smoothly without any confusion, and the return process happens automatically — no manual effort needed from our side. It gives a very professional experience and has definitely improved customer satisfaction. What impressed me even more was the customer support team behind the app. They were super responsive, friendly, and always ready to help — whether it was a small question or setup-related assistance. Felt like I was genuinely being supported at every step.
LOOPS8 · unranked store
Great app! Such a breeze to set up and get going. Good amount of options to set and restrict cancellation of orders and editing of orders. Really fills a basic need for our customers.
MTB Direct Australia · www.mtbdirect.com.au · outside the top 100k
VERY NICE
Conv n Carry · unranked store
Support really didn't get what I mean.
Flashforge · www.flashforge.com · top 10k store
Good Support
Sareechic · sareechic.com · outside the top 100k
Great app and support team! After comparing several order cancellation apps, we decided to go with Codify. We're very satisfied with our decision. Since implementing this app, our customers have been able to cancel their orders directly from their My Page using the intuitive UI. Codify has effectively improved both the user experience and our support workflow. When we faced some issues, the support team kindly helped us and assisted in implementing the exact update we needed. Thank you again!
RASIK（ラシク）家具・インテリア専門店 · rasik.style · top 100k store
I was getting issue but they solved in hour very fast support.
Anavya silks · anavyasilks.com · outside the top 100k
Super friendly, helpful support team! Cannot ask for a better experience!
Bad Comet Games · badcomet.co · top 100k store
The chat support team was highly responsive and helpful. They quickly addressed my concerns with clear and precise information. The agent was polite, knowledgeable, and ensured a smooth experience. Excellent service
U-vita · uvitanutrition.com · outside the top 100k
Very nice Shopify plugin and more than the plugin I found the support extremely quick and helpful. Too good a plugin to be free. Thank you.
Kanh Luxury Clothing · unranked store
Excellent customer support
Snipes · snipesmenswear.com · outside the top 100k
I just added this app and haven’t used it yet, but I like that it helps save time. I was confused about how the app works, but after contacting support, they were very nice and helped clarify everything. Thank you.
Mariana Martine · marianamartine.com · outside the top 100k
good
Frenzy · itsafrenzy.com · outside the top 100k
I loved the support team, I had a query and they solved it within 1 day. It’s a great app, must have!
Mashevor · www.mashevor.com · outside the top 100k
Great app! Very easy to install and use. I figured out all the settings and implementation without needing to contact support. But if i needed support, looks like their team is super responsive and helpful
Dayglow Color · dayglowcolor.com · outside the top 100k
The Codify Order Cancel app is a game-changer for managing order cancellations on my Shopify store. It allows customers to cancel unfulfilled orders and even reorder with just one click, all without needing to contact support. The option to set a time limit for cancellations and automatically restock items makes inventory management a breeze. Overall, it saves time, reduces customer service workload, and provides a seamless experience for shoppers. Highly recommend for Shopify Plus stores!
Man Mohi · manmohi.in · outside the top 100k
Very fastest support.. Giving instructions step by step to embed the app .
Giri Trading Agency Private Limited · giri.in · top 100k store
Very good support and fast response, solved issue in time.
Sparkan store · unranked store
Good plugin for cancel order
Rareweave · rareweave.com · outside the top 100k
Great App and working well,, Highly Recommended
XOXO Beauty & Cosmetics · xoxo-eg.com · top 100k store
i am very happy with support staff . They guide step by step very well.
YÊU Cosmetics · yeucosmetics.com · outside the top 100k
must have app
Babyamore · unranked store
Great tool for Shopify ecommerce websites.. Also, great support from customer support team.
BLACKOUT BUZZ · unranked store
Thank you for your support you did a great job ,you resolve my issue thanks alot.
CRAZEE MOD · crazeemod.com · outside the top 100k
Top notch customer service
Moulik Clothing · unranked store
immediate support with perfect solution
Nirraamyaa · nirraamyaa.com · outside the top 100k
Guess what, They replied quickly, Useful App and great support! Recommended!
Yudih Tverlin · unranked store
Useful App and great support! Recommended!
五里号 | Wu Li Hao · wulihao.net · outside the top 100k
Good App Thanks For Developer
QBAY · www.qbay.lk · outside the top 100k
Amazing staff support and very polite
CHUNRII · chunrii.com · outside the top 100k
we had a small issue with the integration the team was super helpful
Euromercato · www.euromercato.ae · outside the top 100k
great customer support
Beau Mec · unranked store
Excellent customer service
Pavilion Store · unranked store
Your Support is excellence.
La Joyeria · lajoyeria.co · outside the top 100k
best service given in order to help me the cancel button setup
Chitrakosmos · unranked store
You have really a great team
Easy Shopping Villa · unranked store
Great help! Support team guided me very well. Thanks a lot.
IMEAC · unranked store
I had an issue and i contacted the support team. Guess what, They replied quickly, and the issue was solved!
Blumes · unranked store
they were very helpful
Zeta Interior · unranked store
Great App and support, Recommended if you are looking for order cancellation for user. Support team is really helpful and fast in solving our issues
GoGad · unranked store
Very helpful
Heavy Deals · unranked store
Quick response on implementing the code.
Me N Moms · unranked store
The plug-in is very easy to use, very simple and lightweight, the customer service is very patient, has been helping me solve the problem, five-star praise.
Dreamflame Fireplace · www.dreamflamefireplace.com · outside the top 100k
good performance , I appreciate
Modernzy · modernzy.in · outside the top 100k
The best app ever... I wanted to provide my consumers greater control over their online ordering experience by adding a cancel order option to our site. I'm grateful that you were able to solve my issue. It's really beneficial.
Twoclos · unranked store
Great skills and helped me build a super website . Very patient and embedded with the clients.
DECOR WISHES · unranked store
This app has performed well for our store, and Brijesh provides excellent customer service. I've always received a timely and useful response when I've emailed him.
PaghdalBrothers · unranked store
Easy to setup and very useful app as shopify don't have direct order cancel feature so this app is very helpful for me, thank you
KOARRA · koarra.com · outside the top 100k
I wanted a cancel order option for my customers to have more control over their order experience on our site. I found Codify Order Cancel and it fits perfectly for what I was looking for. I'm not tech savvy at all so I asked for help installing the app and widgets to get them integrated into my site perfectly and Brijesh was so helpful, friendly and professional. The app set up looks and works great! Great job!! Thank you!!
Mahannah's Sci-fi Universe · mahannahsscifiuniverse.com · top 100k store
Was my last found app, really helpful and it's free wow, thank you for that.
Starly · starly.in · outside the top 100k
This app have very great feature for cancel order from thank you page and account page too, I was trying to do any solution for order cancel from user side but this app did completed my finding, thank you
Nilormy · unranked store
It would be helpful if the Cancel order is on the account page so that the returning user can cancel the order
OG SENSEI · ogsensei.com · outside the top 100k