Complianz Consent · Store design
Every review we hold for Complianz Consent, quoted in full, with the store that wrote it.
Bigger stores rate Complianz Consent 3.25 lower than the crowd does. The App Store prints one number; the store behind each review is the part it never shows.
71 reviews pulled · 35 carry a rating and no text · 26 long enough to quote · 2025-06-18 to 2026-08-22
Every review we hold, newest first
I am using this since 2024. Worked fine since 2 days ago. No support no reaction on contacting them. I tried tu uninstall and reinstall they changed my plan. No way to contact them seems that they stopped support this app.
Il mondo di Wit · ilmondodiwit.com · top 100k store
Der Support ist leider viel zu langsam, obwohl Cookies so wichtig sind für den Onlineshop. Das können andere Apps viel besser. Ich warte jetzt 7 Tage auf eine Antwort, da ich keinen benutzerdefinierten Text hinzufügen kann, bitte helft mir.
Footpieces · footpieces.de · outside the top 100k
Ich habe die App schon seit 2023 im Einsatz und seit dem drei mal den Support gebraucht. Jedes Mal war der Support super. Danke hierfür.
espresso-furore · espresso-furore.de · outside the top 100k
Ich hatte ein Problem mit der App (das Cookie Banner wurde auf jeder Seite erneut angezeigt), aber der Support hat mir zügig geantwortet und mir direkt angeboten mit Zugang zu meinem Shop das Problem im Backend zu lösen - gesagt, getan, verlief reibungslos und jetzt klappt das Cookie Banner einwandfrei! Danke Sahar :)
Goldzeit · goldzeit.de · outside the top 100k
Supertool!
Elda Aesthetic · www.elda-aesthetic.com · outside the top 100k
https://eggoil-2.myshopify.com
健康是最好的禮物eggoil蛋黃油 · unranked store
Good app for GDPR and CCPA. took me a few minutes to configure and the consent banner shows exactly like i wanted.
Luminelle Beauty Club · unranked store
Really easy to set up and took me just a few minutes to get GDPR banners working on our shop. Not techy at all and it looks good on both mobile and desktop.
Moonvale Living Online · unranked store
Ich bin sehr zufrieden
LinkeHomeStore · linke-homestore.de · outside the top 100k
Gooddd
Nomadnine · unranked store
super
Do You ESCELADE. ?! · unranked store
Danke;-), dachte es sei unendlich kompliziert, lief aber sehr schnell und automatisch!
LittMoo · littmoo.shop · outside the top 100k
Seit der internen Umstellung auf Complianz ist unser komplettes Design weg!Support meldet sic nicht. Werden wir jetzt DEINSTALLIEREN!
NUTRILOVERS | #WissenWasDrinIst · www.nutrilovers.de · outside the top 100k
Very good app. nice and easy!
ROUTE 67 · unranked store
Super einfache Installation
Der Dorf-Metzger - Metzger mit Leidenschaft · unranked store
Sehr einfach gestaltet
Calite · calite.co.uk · outside the top 100k
Super die App war kinderleicht einzurichten
Lily & Oak · unranked store
Einfach einzurichten. Super
Leriva · unranked store
sehr gut danle
Mahinaa · mahinaa.de · outside the top 100k
Mir wird im editor nichts angezeigt nicht bei Safari udn auch nicht bei Chrome
True Soulmade · truesoulmade.de · outside the top 100k
We had this app active for a while and only ran into problems. Sometimes updates had to be triggered manually, sometimes we had to reconfigure the settings completely. But the worst part was a serious consent mode issue: after users clicked accept or decline on the cookie banner, the pop-up showed up again on every page change. Our conversion rate dropped from 7% to 2% because of this endlessly repeating banner. There was no way to pause or even disable it temporarily. For me, this app is absolutely not recommendable!
PP-Berlin · shopp.berlin · outside the top 100k
top
Kiss Me Coffee · www.kissmecoffee.de · outside the top 100k
sehr gut
Tierwelt24 · unranked store
tolle App
haldexparts.at · haldexparts.at · outside the top 100k
+
AUX-Aquaristik · aux-aquaristik.de · outside the top 100k
Einfache Bedienung, muss noch prüfen, ob alles automatisch richtig erfasst wurde.
Galaxy Fahrradhandel · fahrradhandel-dortmund.de · outside the top 100k
We experienced recurring problems with this app. One major issue: the cookie banner went offline for a long time because an update was supposed to be triggered manually. Unfortunately, there was no notification about this – you only see it if you actively open the app. This meant our tracking was not working properly for a long time. Another frustration: technical support is only possible via installing a separate support app. This is very unusual compared to other Shopify apps, where normal backend access is sufficient. The final straw (and the reason we uninstalled the app): without making any changes in our shop, the cookie banner simply disappeared. It had been active in the settings, yet suddenly our Klaviyo newsletter signup forms were no longer visible in the shop. After some digging, we discovered it was caused by the cookie banner app. As a result, Google Ads performance also dropped drastically since no data was being sent. In summary, this app caused us significant business damage, and we cannot recommend it.
Vasenglück · www.vasenglueck.de · outside the top 100k
As other users have already mentioned several times here, the app is nothing but trouble. Support is not very helpful, and we as customers have to fix the problems caused by the update from the Complianz team. That's pretty bold. Technical support can only help if you sign an agreement and download the Metafield Guru app (?!), which I find very dubious overall. Other apps are able to solve such problems via developer access. If the team does not contact us with an alternative solution after this review, we will delete the app and use another one.
zahnimarkt.com · zahnimarkt.com · outside the top 100k
I had a problem with the display of the cookie banner after switching languages in the store manually. The complianz team looked at the problem and as soon as their technical team got involved, they were able to resolve the issue. Now the app works as expected. Thanks!
haptik - schöne Dinge für jeden Tag · unranked store
Vor dem Upgrade auf Complianz hatte ich nie Probleme, seit der Umstellung kann ich mein Shop Theme nicht mehr anpassen, weil sich alles aufhängt.
UpgradeYourVan · upgradeyourvan.de · outside the top 100k
Unusable after new update.
Furanima · furanima.com · outside the top 100k
Since the switch to "Complianz" we do have a lot of problems with this app. E.g. on mobile devices (tested on Google Pixel 7A, Android 16) the banner pops up on every page we open. Test many different browsers (Chrome, FF, Opera, Brave). That essentially makes it impossible to browse our site or buy something! Never had any problems with the "old" version of the app!
Fuchsdeifeswuid Dirndl · www.fuchsdeifeswuid.de · outside the top 100k
After the Update, the app isnt usable in the EU area. No translation an many other things that doesnt work.
Less Organix · lessorganix.de · outside the top 100k
The app launched updates without informing me and as I didn't go into the app to accept it (as I didn't know about it), our entire tracking broke down. It took me weeks to figure out that an update in this app caused all the issues. The support wasn't helpful either. Now again, they launched a new version and forced me to move to it. My banner design and all customizations were lost in the process, and I had to start from 0. Therefore, I now decided to move to a different Cookie banner app.
DECORAMI · decorami.de · top 100k store
The App was working fine, before their upgrade to "Complianz". Now it is... - not loading at all when using Brave Browser - not loading the appearance panel when using Edge Browser - still showing the old app, when visiting our store, although it should be showing the new one I contacted their support and they wanted me to sign a four page service agreement before helping me. Although the agreement stated, that no additional cost were involved, it still felt fishy. According to the agreement, I was also "requesting exceptional support [...] which does not fall within the scope of the support services provided by the Provider." In other words: Get the app (that you pay for) up and running in your store like it is advertised, is a "exceptional support" matter, that "does not fall within the scope" of their support team.
Tinkering Paws® · tinkeringpaws.de · outside the top 100k
Seit dem neuen Update leider wesentlich schlechter als vorher. Das Widget ist an einer schlechten stelle platziert und lässt sich auch nirgends anders platzieren. Das Logo im Header ist extrem klein, sodass man es kaum erkennt und lässt sich nicht verändern. Das Design des Banners war vorher besser und lässt sich nun auch kaum noch anpassen. Für mich ein leider sehr enttäuschendes Update.
East Smoke · east-smoke.de · outside the top 100k