ConnectPOS · Store management
Every review we hold for ConnectPOS, quoted in full, with the store that wrote it.
Bigger stores rate ConnectPOS at least as well as the crowd does. The store behind each review is the part the App Store never shows.
168 reviews pulled · 1 carry a rating and no text · 163 long enough to quote · 2020-06-29 to 2026-08-03
Every review we hold, newest first
SPARE yourself! They have OVERCHARGED me, and FOR weeks have kept ignoring the issue... I keep being told the supervisor will take care of and NOTHING, this has been going on almost a month. THEY told me I had to renew a license by repicking a plan, so I did, well by doing so it charged me the plan price 3 days a part, EVEN though I showed them the proof, they STILLLLLL have not gave the refund. Go elsewhere, Im switching as well. The POS itself half the time doesnt scan products and says they dont exist!
Rhinestone Divaz · www.shoprhinestonedivaz.com · outside the top 100k
Actuellement le meilleure système de POS qu'on est pu tester sur Shopify. Le support est extrêmement réactif. Nous recommandons sans hésiter.
ARCAHUS Shop · shop.arcahus.com · outside the top 100k
This is by far the most sophisticated POS app available for Shopify. It is so much superior to Shopify POS, offers a lot of features and support is really trying to help if there is a problem. I just renewed my subscription for another 2 years and am happy to continue using ConnectPOS. What I like the most: This app works mot only on smartphones and tablets like ShopifyPOS. It can also be installed on desktop computers. For us this is essential in high-volume seasons as we can connect all our devices such as scanner, label printer and cash drawer directly with POS. Highly recommended App!
Deinparadies.ch · deinparadies.ch · outside the top 100k
poor customer service and never fulfill their development and the orders i get. Have been trying to contact them for so long until they say their understaffed. This app is the worst
Frida · www.fridathebrand.com · outside the top 100k
This product is awesome so far, easy to setup, there support are friendly and quick to respond, very knowledgeable with their software, you can't ask for more, been talking to jennifer most of the time, It's easy to setup if you have shopify account inventory integration is easy pezzy make your life easy, no stress friendly and super customizable software. I think it's better than shopify POS, and let you integrate with their platform, price is cheaper than other Saas platforms like lightspeed .... I really recommend
My Store · unranked store
Excellency at it's finest. This POS caters for so many features that you cannot find in any other system. Lucy & Hana are Godsent. Very quick to respond and they are always friendly to chat with. easy 5 stars
Kugula Fresh & Frozen · unranked store
very good
PRISM ELECTRIC MOTORS · prismelectricmotors.com · outside the top 100k
Thank you for giving on boarding session APP is good and team member Grace helped so much during onboard session.
Slap · helloslap.com · outside the top 100k
Only just installed the app so can't say much about it of course, but Max from the ConnectPOS service team was very helpful and a lovely fellow to chat to as well. Once I've had a little time to get to know this service better and I'll return to update this review.
El-Haouli Used Furniture · unranked store
EXCELLENT SYSTEM, VERY EASY AND INTUITIVE, THE SUPPORT ALWAYS HELP US FAST AND EFFICIENT, THE SYSTEM IS VERY FRIENDLY, MY TEAM IS VERY HAPPY USING IT, I HIGHLY RECOMMEND IT, I HAVE BEEN USING IT SINCE 2020 ROY
LAFLAUTAMUSICAL · laflautamusical.com · outside the top 100k
Works great with Shopify. Has many features that we couldn't find in other apps. Support has been quick to answer questions and resolve any issues.
DNS Trade Portal · trade.diamondnailsupplies.com.au · outside the top 100k
Mia fue muy atenta y muy eficiente con las preguntas que le hice, buen servicio al cliente y nos guio muy bien para conocer las caracteristicas de la plataforma.
Divina - Shapewear & Lingerie · divina.mn · outside the top 100k
Great
Kink Store · www.kinkstore.com · top 10k store
We tested and paid for ConnectPos for 6 months, Received vey bad support or none at all. Although it was promised there was no Integration with Moneris Card Payments. All they ConnectPOs had to do is sign an NDA. Very poor user interface as well when using Checkout. I really do not know where the 134 customers come from? please let us know
peppermills · www.pepper-mill.com · outside the top 100k
We are happy to let you know that your program can help us improve our store and team.
Club Luminaries · clubluminaries.com · outside the top 100k
Mia was very helpful during our onboarding. Had to make quite a few changes as we're not the easiest of companies to deal with as we have quite a few different requirements regarding sales, credits, gift cards, physical and digital products etc... 5 Stars from us.
Imagine Fashion · imaginefashion.gr · outside the top 100k
Have used this for a month and i love it. Easy to set up and use and features that others do not have. I contacted support late on a sunday. Had help and my case fixed in 5 minutes. Top!
Nordicfood · nordicfood.shop · outside the top 100k
Great app, Great supports, Thanks to Hana I was able to successfully add salesman to each order. Thanks to Grace who was quickly responding to emails and was able to resolve my issue!
Black Fashion Georgia · blackfashion.ge · outside the top 100k
I discovered ConnectPOS by chance while browsing through the Shopify apps. I had a video call with Natalie, who provided me with expert assistance. Her professionalism and helpfulness were truly impressive. Thank you so much!
LaamBrosia · laambrosia.co · outside the top 100k
Mia was absolute fantastic explaining everything, we feel Connectpos 123 Is so much easier than any other pos system we have used. Would fully recommend using Connectpos123 Andy
Concept Decor · www.concept-decor.com · outside the top 100k
So far our experience with this app has been great! Mia has been very helpful in setting everything up, even when we had trouble with our hardware. She was patient and kind throughout out first meeting. Looking forward to continuing working with them.
Jamin Leather® · shop.jaminleather.com · outside the top 100k
The best POS company by far and so far the best support team I have used with any app on Shopify. They went above and beyond making every one of my needs a reality.
Bentocom · unranked store
I recently had the pleasure of working with MIA for my Connect POS training, and I couldn't be more satisfied with the experience. From the start, MIA demonstrated exceptional knowledge and expertise in the system, making the training sessions highly effective and informative. MIA's teaching style was clear, patient, and tailored to my pace, ensuring that I fully understood each aspect of Connect POS. She was always willing to answer my questions and provided practical examples that made the learning process much easier. Her professionalism and dedication to helping me succeed were evident throughout the training. Thanks to MIA, I now feel confident in using Connect POS and am grateful for her support. I highly recommend MIA to anyone in need of training; her skills and positive attitude make her an outstanding trainer!
Askum · www.askumworld.com · outside the top 100k
great support from Natalie!
4WoofZ · 4woofz.be · outside the top 100k
Cette caisse connectée avec Shopify est un atout pour moi qui participe à un salon de temps en temps dans l'année. Déjà, on peut souscrire uniquement le mois où l'on en a besoin ce qui limite le coût. Ensuite, l'application a une interface classique de caisse. Beaucoup de choses sont configurables comme les produits et/ou catégories affichées. On peut créer des clients. La caisse est accessible aussi bien depuis le navigateur que depuis l'application. On peut créer ses propres moyens de paiement. J'ai eu un petit bug de synchronisation de produits. L'équipe technique a été super réactive en 1h, c'était réglé. Je recommande en alternative à la caisse native de Shopify qui n'est pas aussi aboutie que Connect POS et qui n'est pas accessible via navigateur.
Dans mes pochettes · www.dansmespochettes.com · outside the top 100k
This app does not do what it says it does, and support was a bad experience. I was told that if I tried it and did not like it, I could get a refund. I agreed and paid $3300 for the year. Within two weeks, I realized that it would not work for our needs. As soon as I requested the refund, they stopped responding. I would not trust these guys. We gave them $3300 for an unusable product. We ended up finding a much better solution.
Black Lava Vape · unranked store
He estado probando esta aplicación por una semana, empecemos por los aspectos positivos: -La aplicación POS es muy completa da muchas más opciones de configuración que POS PRO de Shopify. -El uso diarío es práctico. -Tiene buenos reportes e informes -La configuración del hardware: lectores e impresora es sencilla. -El interface es mejorable aunque tampoco está mal. -En mi caso ha funcionado en Chromebook (versión web) y Ipad (versión desktop). -El soporte técnico es voluntarioso y responde rápido (luego profundizaremos sobre este tema) - La ayuda escrita es extensa aunque no siempre es resolutiva. -Las estadísticas aunque Shopify no lo integra como un canal de venta si que reflejan las operativas en los reportes. Aspectos negativos: -La gran cantidad de opciones disponibles complica la configuración -Precio adecuado para la opción básica, elevado en las las siguientes planes. - Se instalan dos opciones una version Web en el back office y otra desktop en el POS, ambas versiones aunque son muy similares varian un poco y eso hace que te pierdas un poco. -Mirándolo desde el punto de vista de Shopify hay un plan retail de 69 € que incluye el software de gestión +POS PRO con menos prestaciones que Connected POS pero con un interface más atractivo y práctico... eso sale casi al mismo precio que pagas 27 € por el plan basico de Shopify+42 € de la version básica de Connect POS. -El servicio técnico aunque es rápido y voluntarioso hace Horario GMT+6 lo cual hace que no esten disponibles en Europa a partir de la 13.30 horario Madrid. Adicionalmente se desconectan enmedio de la gestión sin avisarte de que no van a volver hasta el siguiente turno...te quedas esperando hasta el siguiente día a la mañana...se te queda cara de portero goleado. - Las fuentes de los tickets de venta son extremadamente pequeñas y no hay posibilidad de cambiarlas personalmente y aunque hay posibilidad de que ellos cambien el tamaño de fuente para ello debes pagar. Como conclusión final diría que es un buen software y una buena alternativa al software oficial de Shopify POS PRO pero con un precio muy similar en todas las versiones y con un soporte técnico que no estará disponible siempre como lo está en Shopify. La verdad es que aun estoy pensando si decidirme por el software oficial POS de Shopify o por ConnectPOS .
Corseteria Lita · corseterialita.com · outside the top 100k
Customer service team is helpful and respond quickly. I've had some issues during setting the system up, but they quickly got me into an on boarding session with Mia and will provide direct support with meetings over two weeks if I need them for further help. I'm pretty sure I've got everything set up 100% now after my first meeting with Mia! Their chat feature is also quick and helpful. The system is just different to set up from our old one and after having a walk-through I understand it more.
The Haven Games · thehaventabletop.com · top 100k store
Great Service ! Well explain and ready tu use ! Thanks !
Cartes Leo · cartesleo.ca · outside the top 100k
So far in the trial, it looks like it meets all my needs. Really good system, good sell screen, Instant with shopify. I like it alot it just needs more options for credit card processors to use tips. Mia gave amazing support very helpful.
Stogz | Find Your High · stogz.com · outside the top 100k
Great support during setup
Record Stop · record-stop.com · top 100k store
ConnectPOS has been a life saver for me. As Shopify did not identify Malaysia as one of the location for Shopify Payments, we were halted. Then we found ConnectPOS who actually help us to setup POS system and to integrate with the terminal card reader. Natalie Luong from ConnectPOS made the onboarding and implementation as smooth as it could be. Good explanation and support from her. She even created documentation for us as a guide. Kudos to her and Thanks ConnecPOS.
THSMY Store · unranked store
Possible POS solution on PC. Good support on setup account.
Humansa Health · shop.humansahealth.com · outside the top 100k
This is a great system with Shopify if you want your pos on a PC i have been looking for one for a long time, and the customer service is fantastic every step of the way
NTT Baits & Tackle · ntt-baits-tackle.myshopify.com · outside the top 100k
Natalie, from ConnectPOS in-house team helped me and my organization to resolve the biggest problem we had with Shopify Offline Store which was the payment and terminal card integration. ConnectPOS now acts as our POS instead of Shopify POS as Shopify payment was not available in Malaysia. ConnectPOS would be the definite app/vendor to reach out to wherever Shopify Payments are not available. If your country does not support Shopify payment, contact ConnectPOS. Seamless and Easy integration with the Store and omnochannel payment options.
Malaysia VIPP · unranked store
I have had this issue for the last 6 months and it has been impossible to get it to fit. I have wasted hours writing to support and nothing has been fixed, just a simple everything is OK. The sync is NOT OK, ITS NOT WORKING SINCE THE BEGINNING. I have told you what the issue is. When I create a customer in a connect pos, it does not matter if i fill company name, address or city of the customer, it always overwrites it with my store info, and deletes the company name field. I havent been able to create legal invoices correctly for thousands of customers due to this error, that you refuse to look into deeply.
Harumi Belleza Coreana · harumiglobal.com · top 100k store
Horrible instructions on set up......AI Chat support with no real help. No phone or customer support.
MM Plant Co. · medicinemanplantco.com · outside the top 100k
It isn't without bugs, but the customer support is really helpful (Mia) and are quite prompt in trying to resolve things
The Metros Collective · www.themetroscollective.com · outside the top 100k
Wow! First day using it, and its amazing. I am really surprised by the quality of the service. Lucy gave me excellent help! You are so professional! Thanks a lot!
Abuelo Cómodo · tienda.abuelocomodo.com · outside the top 100k
It was a bit touch and go at first but we needed a unique POS solution to our wholesale only business. Shopify POS just wouldnt cut it for multiple employees without giving them shopify admin access which we didnt want. ConnectPOS seemed to do what we wanted. However we got stuck affter the free trial because we were not clear on whats included on the standard plan. Thankfully with a proper onboarding program by Hana we were able to make the adjustments to set things up as best we could. but it is actually better than shopify pos as a user experience. Our field team is finally able to submit orders swiftly on trading terms and we are very happy Hana came and rescued us. I also LOVE the live chat as someone is always there to talk to you. Customer Service feels really polished. Would love to see how ConnectPOS enhances its offering to be more wholesale store friendlier as its quite uncommon in shopify land anyway...
Opticvision · opticvision.com.au · outside the top 100k
Excellent help, thanks Hanna, spent the time to help me onboard. So long as i get images on the receipt I will me very happy
C12 MM Homestores Ltd · unranked store
very proff, thank for your patience,,
Kapai Kids Furniture · unranked store
Client support is prompt and communication is very clear. Lucy was very pleasant and excellent to work with. I also find the connect POS very helpful as an integration to shopify since I work with windows devices only.
Kate's Soko Fresh · unranked store
Very good support from Hana ; very clear and helpful
頑固おやじ-100%日本製家具 · gankooyaji-hk.net · outside the top 100k
User friendly,Easy to adapt to & most importantly the customer care is always available to resolve any issue in an instant. We would also like to thank one of the customer care agents named Hana that helped us resolve an issue we experienced lately, she was very polite and professional and resolved the issue in no time. :)
homegrowmalta · homegrowmalta.com · outside the top 100k
a good support
Gotrendi · gotrendi.com · outside the top 100k
Nice support. Very friendly and accommodating.
Crate Store · unranked store
Perfect App, recommended for others. Great assistant from Hana from support team to setup the App, thank you so much, appreciate your service.
Fitnessisland · fitnessisland.lk · outside the top 100k
Hana was very helpful. She worked through issues with onboarding the new connectpos to an ipad. Her knowledge and competence was an essential piece to fix the issues.
CrownBees · crownbees.com · top 10k store
Muy buenas Atención de Mia, muy amable
numwear · unranked store
Honestly, not far into using the service yet, but their chat support has been very helpful in getting things set up. I'm excited to finally have a POS I can use on our windows computers for our Shopify store. Everything I see so far leads me to believe this is going to be a game changer for our store.
Provisions for Health & Healing · shop4provisions.com · outside the top 100k
Realy good Support
QuintaRepair · quintarepair.shop · outside the top 100k
Support is perfect, we have a continuous support to meet our needs, highly recommended its one of the best pos available as integration with Shopify with alot of options and reporting tools
Repton Uniform · schooluniform.me · outside the top 100k
Happy with the service from Lucy who has assisted me with setting up the application.
LaiviaBeachwear · laivia.com · outside the top 100k
Mia & Lucy were extremly efficents helping me out, The APP works really good, satisfied our expectations.
Roosik and Co · unranked store
Ich würde am liebsten 10 Sterne geben. Support hat sich für meine Anliegen richtig viel Zeit genommen und auch alles gelöst! Wenn es nicht anders geht verbinden Sie sich sogar mit Remote um weiterzukommen! Ich danke für alles der Supportarbeiterin: Mia!! Alles perfekt!!!!
Jazys Shop · jazysshop.at · outside the top 100k
We were looking into the Shopify POS but did not want to have to use an iPad. Found ConnectPOS and it is going great so far. Fantastic support from Lucy and can run the App on our new iMac. Is very well integrated with Shopify too. Will update when we have used it a little longer but so far so good!
Nonnie's House Boutique · nonnieshouseboutique.com · outside the top 100k
I am testing with ConnectPos for my physic POS. At this moment everything works great, although there are some problems happened. But I am very pleased because support team help me very much for fixing them quickly. I will make a try to use ConnectPOS in my store soon.
Cornier · cornier-factory.com · top 100k store
Great support from Mia in regards to getting set up and troubleshooting some issues I was having. She went the extra mile to ensure I had a resolution and guided me through configuring our POS. If you plan to use it on a desktop, I recommend installing the dedicated App rather than the browser-based version. It's significantly better.
Port Mac Guitars · portmacguitars.com.au · outside the top 100k
As an ecommerce platform of 3+ years, I've worked with many companies. ConnectPOS is one among them. But the customer service provided by them by far exceeds that of any other company I've had the chance to engage with, both in terms of quality and efficiency. Your concerns are taken seriously and dealt with, with utmost sincerity. Truly rare in a world of mega corporations who couldn't care less about small businesses. Thanks a lot Mia and the rest of ConnectPOS customer team!
World E Bazaar · worldebazaar.com · outside the top 100k
sehr hilfreiche support, antworten sehr schnell das system ist einfach aufgebaut. da ich in der schweiz lebe ist dies bis jetzt beste variante für pos.
Cozy Kidz · www.cozykidz.ch · outside the top 100k
Hana was so great again. I got everything I need. Than you so much!!! I got usefull tips from her. Very nice experience again.
Kenkäliike.fi · kenkaliike.fi · outside the top 100k
great support, needed some help in installation, Hana was great and helped me through the process. Very easy to use and effective. Would work great for you if you intend to use pos on your desktop.
Zhivago · shopzhivago.com · top 100k store
hana was very nice! i really like their after support in connectpos. im very glad i have used this app!
TOP 1 PC · unranked store
Help you so much for the help. So fast and useful. Always answer to all requests! Hope all good for your team ❤
BONHOMIA · unranked store
if you have many locations you can't use it. When you try to switch locations you need to login details but you dont have. You need to login automatically from Shopify. When you login via Shopify you can see only a location. I have never seen such a ridiculous situation before.
L'atelier Erin · lateliererin.com · outside the top 100k
Very good alternative to Shopify's current POS system. Customer service is also excellent. In case of problems or ambiguities, a solution is sought the same day. They also support you with remote assistance by taking over your computer. Recommended!
Houten Onderwijsmateriaal · houtenonderwijsmateriaal.be · outside the top 100k
The app is very good, it meets the objective. The support it provides is very good, fast and efficient.
Angelus Brand · angelusbrand.mx · top 100k store
App works OK and when needed, support is available to solve the issue, good customer service thank you
EZOKO Pike & Musky Shop · unranked store
needed a support with few issues and had someone with me all the time until all my doubts were solved. very happy with the support
Brazilian Market · unranked store
Fantastic support team, super fast to respond to enquiries and very helpful - I look forward to a long relationship with this company!
Hobbytech Toys · hobbytechtoys.com.au · top 100k store
Just installed this app so can't comment on functionality etc yet however already have received excellent customer service from Natalie. Apart from assiting with initial enquiry she took the time to understand and suggested other technical support with the software.
The Cake Mixer · unranked store
I just started 14 days trial of ConnectPOS, so far very much satisfied and customer service is very helpful customising as per my requirement.
D&P PERFUMUM MALDIVES · dpperfumum.mv · outside the top 100k
WOW! First impression is AMAZING TEAM of people here! I'm just getting started but very impressed with Natalie and Chris! This is going to be a fantastic system for our wholesale business moving forward! Don't hesitate, just do it! I'll add more later...
Brent Wallace · unranked store
Estava com problemas na configuração do App, fui atendido pela Natalie , que me deu um otimo suporte para resolver o problema.
Casablanca Eletroshop · unranked store
Highly recommend to anyone using a POS system. Chat support is very quick to respond and problem was solved within minutes.
Bunnasia · bunnasia.com · outside the top 100k
Was very help full and solved my problem, Hana was very knowledgeable and my problem was solved in a timely manner.
Her Wardrobe Boutique · herwardrobeboutique.com.au · outside the top 100k
Very good customer service. Very helpful and the app works perfectly. Everything you need is in there and the staff is always here to help. Very good experience!
STREETAN · unranked store
Support incroyable, Lyn a vraiment vraiment tout fait pour m aider à résoudre les problèmes; je recommande cette application, car il y a un support très efficace..Lyn a passer énormément de temps afin de trouver une solution à mon problème, avec une rapidité et un service de communication top...Merci à vous...
La boite à tissus · unranked store
Very quick and good customer support. The app works great for us; we recommend it to everyone who needs a reliable pos system!
Scrapdelight · unranked store
We have been working with ConnectPos for almost two years now. Their customer support has been, and still is, great. The app itself is a pleasure to work with if you need a good Pos system. Try it, you will not be disappointed.
DLS Design · dlsdesignshop.com · outside the top 100k
Hana has been amazing with helping me out. She solved all the difficulties i had with connecting connectpos to my shopify website and she is one of the reasons I will decide to continue with the app.
Baroc Boutique · barocboutique.com · outside the top 100k
The support I received from Hana at ConnectPOS was great. Having inherited ConnectPOS as an app from a previous store owner and using it for the first time I really appreciated the time spent with me via chat to answer my questions. steamforged.com
Steamforged Games · steamforged.com · top 10k store
#Positive things first: The support is very fast and friendly. They deserve two stars (actually more but the functionality of the app is just not as good as it should be) #Negative things: 1) It's super buggy. You have to reload the cash in order to catch all newly added products into ConnectPOS 2) It completely messes up things with tax - if you have multiple tax rules or overwrites in your shopify store, it won't be working 3) They have soo many different configuration settings - like what the heck... you need to spend your life time in trying to figure out what to click, set up and most of the time the support has to log in into your account to fix some new bug that they found... 4) We were in touch with the support almost every day and every day they were suggesting using their native app instead of the web app. But have you actually seen how it looks? Just terrible - all pictures are blurry, it is super slow and doesn't find new products either. Again, as probably many of you feel: it is pity that shopify pos is not supported on mac. We won't be using it any longer.
Steel Vintage Bikes GmbH · unranked store
Natalie did a great job helping us with a new free trial as well as a few other things. Great customer support and had the issue cleared within minutes. Will check back in with a review after we see how the trial goes. Thankyou
Shamanic Rain Lifestyle · www.shamanicrain.com.au · outside the top 100k
The app works very well and the support is fantastic. Unfortunately we had some very specific requirements that -currently- needed custom coding. We will revisit ConnectPOS in the near future.
Harlem BBQ · harlembbq.nl · outside the top 100k
They have a pretty good support. Allows you to use Shopify POS on Windows. Pricing makes sense too.
Ronnie Wood Gallery · unranked store
the cs is so helpful, they will help us immediately, thay are so nice, we highly recommand people use this app
INDICAID®妥析® · www.indicaid.com · top 100k store
I was having issues with my products displaying, but I hopped on a chat with Lynn and she had me taken care of in quick order. It was much appreciated.
FieldhouseThayer · fieldhousethayer.com · outside the top 100k
Really good help from Hana! Really kind support management! Thanks for that and looking forward to using the app.
Soni Markt · unranked store
One of the best POS features and the support is perfect. Connectpos allow users to change the product price per order which you can not find on other POS that has integration with Shopify
PETS PLUS LLC · unranked store
This is a great app. Recently they have upgraded the support and the times they are on line.. Lynn is a great help!!
Sloth Toes Puerto Viejo · unranked store
EXTREMELY annoyed with this point of sale. After removing my review, I was promised a "functional POS", which was completely false. We've had ongoing issues for many months. From discounts not pulling through correctly, to incorrect sales reports. Cash up is ALWAYS a nightmare, then sales aren't going through or disappear etc. It's just a huge headache having a system like this. When there's an issue, you're told to update the POS (Keep in mind; We've had to do an update almost every single day). Would DEFINITELY NOT recommend this POS to anyone. There's a lot better out there. THANKS TEAM CONNECTPOS FOR YOUR 'EXCELLENT' SERVICE! Update: Service once again the worst of the worst! This is not a functional POS and should not be launched yet!!! It takes days to sort out a simple issue (product costs not accurately syncing leaving you with the old prices). Would definitely not recommend this POS. Update: Discounts are not working at all, and your products just seem to disappear. Staff are completely incompetent and have no clue how to sort out these issues.
Gardenvale · www.gardenvale.co.za · outside the top 100k
Hana & Lynn was a great help. keep up the good work. customer service is top notch. easy instruction & prompt response.
Terfe - Womens Jalabiyas & Abayas · terfe.ae · outside the top 100k
Esta aplicacion me parece practica y facil de usar, En Coffee Labora confiamos en la plataforma Shopfiy y ConnectPos
coffeelaboraspot · unranked store
The App is convenient and affordable and the support is truly outstanding. The application is simple and easy to use.
Viva1960 · unranked store
It is fantastic app. Hate i did not find it earlier. It does what it supposed to do. And it integrates with Smartpay in Au. Their team can also do customise setting for my enquire function. Our concerns were solved in last 2 weeks, very good. Top recommend.
Double Bay Hardware · www.doublebayhardware.com.au · outside the top 100k
This app is really amazing! Everything is very easy to use and really straightforward! Syncing is fast and the Supports are also the best as they guide you very well and if needed they can connect with you remotely. We are planning to use this app as an alternative to Shopify POS as it contains several additional features especially different payment types during Checkout and more.
Brands and Beyond · unranked store
This app is really amazing! Everything is very easy to use and really straight forward! Supports are also the best as they really guide you very well. This is also a great alternative for ShopifyPOS
ktlyst.ph · ktlystphclothing.com · outside the top 100k
Really nice app, customer service was pretty good overall, only good things to say about them and everything
Cards and Bricks · www.briquetopia.com · outside the top 100k
We have been using this app for about 4 months now and found it to be well laid out and easy to use. Because the links to the main Shopify servers are slow in South Africa, we experience a delay in the time from scanning a product to when it appeared in the POS register. By using the offline mode, the time from scan to appearing in the register is now acceptable.
The Old House Shop · unranked store
Works really well for us in our small brick and mortar stores, we can recommend it to anyone who wants an alternative to SHOPIFYPOS
DIGITRIA · hunterhungary.com · outside the top 100k
Excellent support! Hana was very helpful and answered all of my questions during app set up! I like the quote feature, where you can email the customer a quote to review,
Farmhouse Fresh Dev · unranked store
L'assistenza è molto disponibile, sono soddisfatta di quest'app!! Vivienne è stata molto gentile e paziente.
Joyce multibrand · www.joycemultibrand.com · outside the top 100k
Had some issues with logging in, the support was quick to assist. Changed my username to something which I preferred as well.
Crystal Cove · unranked store
Vivienne me ayudó a recuperar mi contraseña de forma eficaz. En un futuro contactaré con el soporte de POS, experiencia satisfactoria.
Stranger Store · unranked store
Helped me with all things I needed POS wise and inventory tracking between the two. Spent years trying to find a good alternative for Shopify POS while still keeping my online website and this worked perfectly!
Legal Trap Clothing · unranked store
Great service and excellent customer service (Thanks Hana) I will be recommending this great app to everyone on Shopify.
Worsley_wear · unranked store
SUPERB SUPPORT. they will not stop until your issue is fixed. thank you CONNECTPOS. I love this app.
YTech PH · unranked store
In my opinion so far connectpos has great integration with Shopify. Customer Services is superb. All of our queries concerning use of the app have been dealt with in a timely, friendly and understanding manner.
I.M.S Retail & Services Inc · unranked store
Good customer services for few hours. And thanks for Vivienne, but they have to develop the functions. And I hope to they will do.
JP Supplies · jpsupplies.com.au · outside the top 100k
The customer support is extremely great, they took me over baby steps and explain every bit in a simplified way (almost Idiot-Proof). With the all features I required to comply with Local regulation and dual Language issues, the time consumed to resolve was much faster than I expected or anticipated. I rate my customer support experience five stars because you can not put any more than that.
Hawi tools company شركة هاوي عدد التجارية · hawitools.com · outside the top 100k
Service d'aide très efficace et réponse aimable et rapide et sympa. Même jours fériés, très appréciable .....Et en connaissance totale de sa matière, en fait 10 sur 5 ........
Le Brin de Laine · le-brin-de-laine-be.myshopify.com · outside the top 100k
great strongly recommendedgreat strongly recommendedgreat strongly recommendedgreat strongly recommendedgreat strongly recommended
Woof Magic · unranked store
Great app and with a very helpfull assistance. Recently added with my shopify store and it is very easy to use.
LikeMg · unranked store
very helpful your online service, easy to use, very happy for with quick response. Very easy app to setup and. Managed to load all the products automatically which I loved, and the support is very good and fast in responding to issues.
Babyonline · www.babyonline.co.nz · outside the top 100k
I am so sorry to have to write this review - however, I would definitely not recommend it. We installed the trial on the shopify app store, it did not calculate vat correctly so I was moved to their app. This is been a horrendous mistake. 1. It overwrote our customers addresses 2. It would not allow us to select the Compare Price as the original app did and my VERY reason for using this. 3. It can not calculate VAT correctly 4. It chews up all our computers processing and constantly crashes. I was promised numerous updates, the last one was meant to be this Monday but not only did I receive no update I have had no response to my messages. Our POS is a critical part of the business and by it not working has had a dreadful impact on our business with many upset customers having to wait whilst we tried to work out how to process their transactions at the till Whilst initially the support was excellent I presume they have moved me to the not worth it pile. So they have had my subscription and provided me with an app that is unuseable. Very Very disappointing.
Barnstaple Equestrian Supplies · barnstapleequestriansupplies.co.uk · outside the top 100k
Good service, excellent app, reliable. The only thing is that it doesn't work with shopify gift card and discount codes. I believe that is on the shopify part.
La Soirée d'Geek · unranked store
Returns and exchanges are a BASIC function of a POS system. This shouldnt cost an extra $30 per terminal. The Shopify POS is trash but this one looks to have the exact same pricing scheme, so pass.
The Rivertown Inkery · unranked store
I am new to this app, the guidance I received from the team was amazing. User friendly and good app.
Putchi · theputchi.com · top 100k store
Great Customer service they will help all the until problem is resolved. also suggest that what other app will me to grow my business good job
Baby Doll Shoes · unranked store
So far so good with the testing, very pleased with ConnectPOS, ticks all of our requirements so once we complete the migration over to Shopify we will be going ahead with ConnectPOS as its the closest app to what we have been using on Magento. If any existing customer wants to send me a refferal to get a free additional register for life then please drop me a refferal email to "accounts AT jhlimports DOT COM" . For more details of the referral program, have a look here: https://www.connectpos.com/connectpos-referral-program/
The Shisha Shop · www.theshishashop.com · outside the top 100k
Me encanta la idea de poder usar un POS desde mi PC paras las ventas en mi tienda física. Respecto a la aplicación, todavía no he tenido ocasión de probarla como me gustaría y conocer todas sus funcionalidades, así que actualizaré la reseña cuando lo compruebe. Eso si, puedo decir que el servicio técnico genial, tuve un problema para configurar la impresora de tickets y me atendieron muy rápido.
Calamita Málaga · www.calamita.es · outside the top 100k
Great app that does everything I need, easy to use, cost effective and the support is simply the best! Highly recommend!
MFSups · unranked store
Very good app, lots of features and easy to use. This app works really well in my bricks and mortar store syncing my online site and instore sales simply. The help desk are attentive and will help solve any issue. Give it a try you wont regret it.
DapperM Concept Store · unranked store
I have been using this pos for some months now, after coming from another pos system for the last 10+ years. Even though we are not quite there yet I believe we will be very very soon, Leia has been fantastic throughout this all process, always willing to help and never ever complained just got on and got the job done, so i would like to thank Leia and her team for all their kind words, understanding, and many remote sessions just to get everything spot on, Leia i have told you often I believe you have a really good pos system and with a tweak here a tweak there we will get there . And now you bring out your new Multi Inventory System which i am loving, I will be spreading the word about connect and i will be your Guinea pig any day Thanks, Guys for all your support Angie Sewers Delight
Sewers Delight · sewers-delight-2.myshopify.com · outside the top 100k
I use this app after opening a physical store. I was looking for a solution to sync my inventory with my shopify onlinne store and my point of sale store. This app is a great solution for me. If you are looking for a workarround solution to the shopify POS I highly recommend this app. Then customer service is very responsive.
Baguette Magique Boutique · unranked store
We have been evaluating this app for sometime, they customer service spent more than 2hours on remote session making sure we are fully on board and satisfied. Customer agent Leia was more than helpful and really professional. Definitely will consider this app because of this agent. There is huge potential for this app to develop and we would be more than happy to support.
BOULEVARD.BHD · unranked store
James was the best to help me to get everything corrected, the app is very good, use your shopify with a PC (POS) !!! VERY HAPPY
Jeux AZ Games · jeuxaz.games · outside the top 100k
Very nice app for using Shopify with a retail store and a PC. Would recommend. Also has very good Customer Service.
The Gaming Emporium - Wausau · unranked store
REALLY happy to use this app they give me big big help every time i ask they answer me in every profissnal way thank u pos team
200 Brands · 200brands.com · outside the top 100k
Great alternative to Shopify POS Great customer support is much appreciated even on cheap plans I Highly recommend
Tech Pro Shopping · unranked store
Great system with many features. Customer support and service is excellent with great response rate. They go to great lengths to customize and meet your company's needs. 10/10 recommended.
Tian Xin Vegetarian · unranked store
Great alternative to Shopify POS Great customer support is much appreciated even on cheap plans I recommend
GOATT · unranked store
Ho finalmente trovato l'applicazione che cercavo, ho un negozio in Italia online e fisico e questo fantastico servizio è davvero il top, connette tutto! Per non parlare del servizio cliente è davvero eccezionale, assolutamente da provare. Grazie grazie grazie <3
OVERGROUND STORE · overgroundstore.com · outside the top 100k
ConnectPOS is wonderful and works seamlessly with Shopify. The real-time syncing is instant. Love all the features having great flexibility. Customer Service is top-notch. Response time for support is amazingly fast. They will go an extra mile to customize the App, as per your requirements and to your 100% satisfaction. I highly recommend the App.
Singhvi Jewels · www.singhvijewels.com · outside the top 100k
Sadly we are still having problems with processing refunds and exchanges. If an item is bought online, you can not process simple exchange in store, you have to refund online order first and then generate brand new sale in store and ask for another payment. A lot of customers are not happy with that, so we have to do it manually on paper, then we have to amend stock levels manually as well. It is too inefficient and causes problems with our book-keeping. For the refunds, if the customer does not have a receipt (we sell custom-made items so we know they are ours), it is too difficult to locate an original cash sale. Again we have been processing refunds manually on paper, which causes all sorts of problems. I was assured by the developers that a feature "refund without receipt" will be implemented in the future, but have not been given an indication of the time frame and I do not think it will happen any time soon. This app is great, if you do not need refund or exchange function. But we will be looking elsewhere.
Clonboy Limited · unranked store
This app has been great for what we needed in our store thus-far. No bugs and real time sync have been what brought us towards ConnectPos.
Cultivation Emporium · unranked store
Muy buena solución frente a lo limitado que es Shopify Pos Básico. Muy buen soporte y muy buena disposición siempre frente a un problema. Lo recomiendo
Crecer · equipamientocrecer.cl · outside the top 100k
La aplicación es excelente, muy intuitiva y se puede poner en español, muy fácil de configurar, no sabía cómo entrar desde android o ipad y me puse en contacto con su sistema de soporte y la señorita Leia me apoyo de una manera rápida, y muy profesional... El mejor sistema POS para Shopify...
Auto Partes Unión · unranked store
This app solved my hardware issues. The support is fantastic and super friendly. If you need any cutomization they'll be willing to solve any problem.
Guemil · guemil.com · outside the top 100k
The app is excellent - It lets us add a physical location to our online business as well. On top of that I have contacted Support multiple times and to my amazement -- they responded very quickly and solved my issue in no my time on Teamviewer as well. Very much satisfied.
Pets Park PK · unranked store
I absolutely love the customer service they give, they are always available to help. totally recommended.
Pink Shoes BH · unranked store
We are in a very early stage of using Connect POS and so far the customer support has been super efficient. They would go the extra mile to solve your issues.
La Sportiva Mongolia · www.lasportiva.mn · outside the top 100k
Wonderful Customer Service Team, Responds queries in time. App working fine for me ! Free version has way more features than other free apps ! Recommend using at-least once.
Cotton Passion · cottonpassion.pk · outside the top 100k
The app is brilliant. Does exactly what I want it to do. The Shopify option only allows for use on phones and tablets, and is currently only available on ios. A special mention to the staff at Connect. Their problem solving was superb 5 stars!
Prints Charming London · unranked store
Well, we have only been using it for a week & I'm confident it will be great for us. We use Shopify, which we love; however, we were disappointed they only have apps for a POS system to use on phones & tablets. We had been looking for a long time at alternatives which weren't great, but ConnectPOS seems to be fantastic. We use it on a Chromebook & it works great! We have already upgraded to utilise the draft order function. We have customers that come in & drop off things for repairs & we charge them once they pick up. You can also do a lot on the free version, so I definitely recommend.
Cooper Cricket · coopercricket.com.au · outside the top 100k
Me encantó, nosotros usamos Windows para el punto de venta y me encantó que es multiplataforma se puede abrir desde un navegador desde cualquier dispositivo, el soporte excelente me contestaron cada duda que les hacía, es el punto de venta más completo que encontré en la tienda de Shopify se sincroniza muy bien con la tienda, fácil configuración y pues aunque el sistema está en inglés es muy fácil e intuitivo y el soporte en español está súper, le doy 5 estrellas y lo recomiendo
Botica Verde · laboticaverde.mx · outside the top 100k
This App is great. I had fun using it. It`s really easy to use . Outstanding customer support. Totally recommend ! The customer support has been helpful since we started this venture. It suits my demands .
French-frites · unranked store
I Love this APP! I have a wholesale company and finally opened a physical shop. This app has allowed me to have all my products in thsystem with out much effort. The set up was easy with the help from Claire! She gave me her Whatsapp number and told me to message any time. when I do message she always responds quickly. Thank you Claire and ConnectPOS!
Slothtoescr · slothtoescr.com · outside the top 100k
The app design is simple to pick up and even greater than Shopify POS. Even you have no idea about how it works and how to play with it, the customer service and sales team are both very knowledgeable, they are always ready to help you solve the questions. Video calls and educational videos are always on your side to help.
Departure Thailand · departureluggage.com · outside the top 100k
This POS is easy in setting up and is very convenient in use for your physical shop. Also very quick and helpful support if needed.
Café Coureur · unranked store
Fantastic! We switched to POS system (by ConnectPOS) from another app on here (which was unreliable) but this app has been brilliant and has made our staff's lives easier in the shop. Easy to set-up and lots of customizable features. The support has been fantastic also. Any little query the customer support have been on hand to answer them very quickly. Been using approx 3 weeks so far and very happy with it.
Smart Boards UK · unranked store
We chose connectPOS so that we can have a synchronised inventory as we conduct sales both online and in a physical store. From the POS applications we tried out ConnectPOS stood out immediately due to their personalised level of customer service. Claire has been answering all our questions from the start and even organised a google meet session to take us through the system on the first day. Any bugs that we reported were quickly fixed and the app is under constant development and improvement. The system itself is easy to navigate and straightforward, which meant that even new staff were able to quickly pick it up without having to do extensive training. Overall, its a great POS app that syncs with the Shopify store and the support service is impeccable.
Flora Grand · unranked store
App dùng rất tốt, vào rất nhanh, ít bị crash. Nhân viên giúp đỡ rất nhiệt tình khi cần. Một số tính năng cần phải thêm vào như: quote, trả bằng thẻ, quét mã vạch..etc.
JB Nail Supply · jbnailsupply.com · outside the top 100k
We are using this app so that we can use Our Shopify website and continue to operate our brick and mortar shop. We were having trouble finding an app that could pull product from our website when purchases were made in store. We also currently were already using desktops (a mix of PCs and Mac) so this was a must! The app is working good so far. There have been issues to work through like any app, but we have been so extremely impressed with the support from the tech team and immediate attention we receive from them. I highly recommend this app not only for the app itself but the fantastic team behind it!
The Handmade House · www.thehandmadehouse.ca · outside the top 100k
POS is the best we have used so far! There is a slight learning curve, but the staff is very quick to resolve any issues, even if you are the issue! If you need a desktop based POS system, this is it!
The Video Game Cavern · thevideogamecavern.com · top 100k store
Great app for using, easy to use, and understand, and amazing customer service! Recommending to all.
Afroza Designer Clothes Shop · unranked store
I used the app for 3 days now and will go on using it and it was good and perfect And thank for the support team The are Helpful and help me using the app at the same day Thanks again
Swimming Store · unranked store
Trust me everyone this is way better than other POS software in the market literally. It is Simple to use. and the customer service are super amazing . And worth of money .And i dont know how can anyone even rate this app so low i guess its the best app and i recommending u all this pos software leave other software this one is the best. ( In my personal experience )
Blue Material.com · unranked store
I tried this app for the first time. Trust me this is way better than other POS software in the market. It is Simple and powerful. Also the customers assistance are amazing and super cooperative. It's really worth the money.
e-Keithen · unranked store
i have used this app before, but something went wrong with it, and it was deleted from my store. Now i cant install the app. I get this error message. Invalid nonce.
Cleean.dk · unranked store
This app works extremely well and I am more than impressed with the tech support provided. would recommend to everyone to try it.
carine pet central · unranked store
I used this app to sync the web stock and the retail stores stock. 100 % customizable and great costumer service. Highly recommend.
JAT Clothing · jatclothing.com · outside the top 100k
This app has kind of the features you need in a pos system. Works well with PC and Android, which is a huge plus.
Texmart · texmart.shop · outside the top 100k
WOW! I finally found what I am looking for! Guys, if you need a zero problems POS for your business, you have found the right app here. Very user friendly system and extremely supportive back end staff. If you still need any customizations for your business in the POS, they do it for you as well. I have been browsing and testing so many apps to support my shopify website, but none of them does support to my local needs. Connectpos is the best POS I have ever found after working with so many world leading POS systems. HIGHLY RECOMMENDED!
0777777777 · unranked store
so far best connectpos in the market, very helpful and friendly people, always assisting and helping with any issues appears
Tutus Kurniati Stage · unranked store