Phone Call & AI Voice ‑ CONSIO · Store management
Every review we hold for Phone Call & AI Voice ‑ CONSIO, quoted in full, with the store that wrote it.
Bigger stores rate Phone Call & AI Voice ‑ CONSIO 0.01 lower than the crowd does. The App Store prints one number; the store behind each review is the part it never shows.
42 reviews pulled · 1 carry a rating and no text · 41 long enough to quote · 2024-12-05 to 2026-07-28
Every review we hold, newest first
Incredible phone platform for ecommerce!! We use Consio for a few outbound campaigns and we are very happy with the team and the results.
Happy V · happyv.com · top 100k store
We've had a great experience using Consio as our AI voice agent for ecommerce. It has been especially valuable for handling customer calls outside of business hours, ensuring our customers always receive a prompt and helpful response. The AI sounds remarkably natural, making conversations feel comfortable and human rather than robotic. Another thing we really appreciate is how easy it is to customize the knowledge base and adjust the AI's behavior as our business evolves. For any Shopify brand looking for the best AI voice agent for Shopify or a reliable phone platform for ecommerce, Consio has been a simple, flexible, and effective solution that has significantly improved our customer support experience.
Cuadra Shop · checkout.cuadrashop.com · outside the top 100k
We were worried an AI phone platform would mean quietly replacing people. Consio did the opposite. It picks up overflow, handles the first touch on cart recovery, and routes calls cleanly. All while our sales and support reps are still the ones closing the tough conversations and building relationships with customers. This is the best AI voice agent for Shopify stores that actually respects the humans on the front lines instead of trying to sideline them. Setup was fast, the AI sounds natural and pulls real order data, and the AI Phone Hub gives our whole team visibility into every call. But what’s kept us as believers, is how Consio was built to support our reps, not compete with them. Best phone platform for ecommerce we’ve used, hands down!
Cheech & Chong's Global · cheechandchong.com · top 10k store
We've been using Consio to run our phone operations and sales and it's been great. Their AI Voice agent for Shopify is fully integrated in our commerce data and can run very complex troubleshooting calls about our water softener system. Our human team is also working out of Consio and it provides us with clear attribution on who's closing sales and contributing to the team. Highly recommend!!!
SoftPro® Water Systems · www.softprowatersystems.com · top 100k store
High AOV products meant we needed real conversations, not just emails. Consio bridges that gap perfectly. Best phone platform for ecommerce, and our conversion data backs it up every month.
Bathify.com · bathify.com · top 100k store
We use Consio to handle abandon carts, checkouts as well as to touch base with existing customers to make sure everything is going okay with their products. We sometimes have them share offers and other times its just a courtesy call. The team are very receptive to feedback and the platform is very robust. We are happy to partner with Consio
Clocks and Colours · www.clocksandcolours.com · top 100k store
Everything in ecommerce had become email, SMS, chat bots. Consio let us open a channel we hadn't touched in years: an actual phone conversation, but one that could scale like the rest of our stack. The Consio team is amazing. They're engaged and responsive, not just when something breaks but when we're trying to figure out what's next. They bring ideas to the table instead of waiting for us to ask, and it feels less like a vendor relationship and more like they're invested in this working as much as we are. Highly recommend.
Medterra · medterracbd.com · top 10k store
Consio has been a great addition to our Shopify store. It was easy to set up, affordable, and the customer support has been excellent. The team was responsive and helpful throughout the process, which made getting started simple. Highly recommend Consio for anyone looking for an easy-to-use and cost-effective solution.
MONTKUSH · montkush.com · top 100k store
Consio team wants to see you succeed! Any issues we had, they quickly got to the bottom of it and solved them! Any recommendations we had, they worked with their developing team to make it happen. Consio has proven time after time to be a wonderful service, and we are more than happy to be working with them!
Summit Metals · summitmetals.com · top 10k store
We have been looking for a calling platform like this for a long time, and Consio ticked all the boxes. The platform is straightforward, and the way the agents handle the calls is truly impressive. They are fast-acting and highly professional. The support team is very helpful, patiently resolved all our enquiries through every step. Highly recommended!
Du's Tea · www.dusteaforhbp.com · outside the top 100k
We're just starting this app and working out the kinks for our use case but the support has been great in assisting us!
Down to Earth Wellness Center · dteclub.com · outside the top 100k
Consio has become one of our highest performing revenue channels, full stop. Our outbound team is converting abandoned carts at a level we never hit with email or SMS alone. We've driven over $100K in attributed revenue year to date at better than 10x ROAS, and we can see every dollar of it in the dashboard. That attribution layer is worth calling out on its own. The analytics are thorough and clean: every call, every campaign, every conversion tied back to real Shopify orders. No guessing, no stitching together data from three different tools. Our leadership team trusts the numbers because the numbers are right there. And then there's the Consio team itself. This isn't a vendor that waits for you to file a ticket. They're proactively bringing us strategic recommendations, identifying new segments to go after, and planning two quarters ahead alongside us. It genuinely feels like having a growth partner embedded in our business, not just another app in the stack. If you're running a Shopify store and phone isn't part of your revenue strategy yet, Consio is the reason to change that.
Houndsy · www.houndsy.com · top 100k store
***trying to scam people, read their reply, you will get to know about them, they only said they can refund 30 dollar in chat even i have screen shot, they only agreed to do with indian number...... not replying in chat also.... Do not use this app. It feels like a complete scam. There is no proper trial period, and they ask you to pay for the subscription first. Only after payment do they inform you that the service is not even supported in many countries, including India. Their support team has very little knowledge and cannot provide proper assistance. I wasted 5 days going back and forth with them trying to make it work. Eventually, their own support team agreed that the app is not supported and said they would process a refund. However, I am still waiting for the refund. Extremely disappointing experience. I strongly recommend avoiding this app.
Velan Store · velanstore.com · top 100k store
We tested another calling platform before Consio.ai, but it didn’t come close on speed or ease of use for outbound calling. Now that Consio also includes inbound calling and SMS, it feels like a complete solution. I’d recommend it to anyone looking to scale, and their support has been excellent.
White River Hardwoods · whiteriver.com · top 10k store
Great experience with Consio. Setup was quick and easy and the team’s communication has been excellent throughout. The abandonment calls deliver strong revenue recovery and easily pay for themselves, and the AI agent is by far the best I’ve come across so far. On top of that the team is friendly, responsive, knowledgeable and ships new features at an impressive pace.
Skull Bliss · skullbliss.com · top 10k store
Consio AI has been a game-changer for our customer experience. The platform streamlines our phone operations seamlessly and integrates beautifully! Making everything feel connected and effortless. Their team is incredibly responsive and supportive every step of the way. Highly recommend to any brand looking to elevate both efficiency and customer satisfaction!
Kala Therapy · kalaredlight.com · top 100k store
Consio works amazingly well. Their team got us up and running with inbound texting support and outbound calling for abandoned carts. We routinely recover multiple sales weekly that help us learn about what customers are experiencing through their buying process. It has allowed us to create better messaging and proactively support our customers. 5 stars
Wield VR · wieldvr.com · top 100k store
Consio has built a fantastic outbound sales system for shopify. Day 1 we had their phone platform patched into Shopify, Gorgias, and Klaviyo with one of their sourced sales agents. We started seeing sales come in on Day 2 with very clear attribution. High recommend. You are leaving money on the table as a shopify store if you are not using Consio.
Barn Owl Tech · barnowl.tech · top 100k store
Consio has been an amazing tool for our business! The app is extremely easy to use, very efficient, and has helped us convert a lot of sales. Since using Consio, we’ve noticed a big improvement in customer engagement and overall performance. Their customer service is also exceptional — quick responses, very helpful, and always willing to go the extra mile to support us. The features are reliable, the interface is smooth, and the results truly speak for themselves. Highly recommended for any business looking to boost conversions and streamline operations!
My Store · unranked store
“Consio Is the Best Dialer for Sales Teams – 5 Stars!” Consio truly deserves a full 5-star review! As a dialer, it’s absolutely the best tool for sales people. The system is fast, reliable, and incredibly easy to use, making every call smoother and more efficient. Their support team is equally impressive, professional, friendly, and always ready to help. They go above and beyond to understand our needs and provide top-notch support. If you’re in sales and want a dialer that boosts productivity and delivers results, Consio is the way to go. Highly recommended!
Panda Drum • US · pandadrum.com · top 100k store
Finally, a calling solution that delivers on its promises. Consio.ai is effortlessly simple, incredibly reliable, and fits perfectly into our Shopify workflow.
Queen of the Thrones® · queenofthethrones.com · top 10k store
Consio has quickly become a standout tool in our US sales workflow, sparking new revenue in the very first week and building steady traction from there. The way it plugs into our store is almost effortless, cutting out piles of manual busywork and winning back thousands in abandoned orders. Their onboarding and support teams feel more like partners than vendors. They're responsive, thoughtful, and genuinely invested in our success. What impressed us most is how naturally Consio’s agents fit into our existing customer service setup, delivering results with almost no ramp-up time.
Rise · rise-travel-gear.myshopify.com · top 100k store
Consio.ai has quickly become one of our trusted tools. It integrates beautifully with our store and eliminates all the manual effort we used to waste on calls. The team is incredibly kind, responsive, and consistently delivers at the highest level. We’re so grateful for their partnership, thank you for everything!
Bonjout Beauty · www.bonjoutbeauty.com · top 100k store
It's rare to work with a team that's genuinely invested in your success. The team at Consio has been absolutely consistent, every single day, ensuring goals are reached and customers are satisfied. Phil and the rest of the Consio team have been nothing short of incredible to work with and the additional revenue they drive for HK Army is just the cherry on top. For example, we have 800+ highly specialized products in our catalog. The Consio Team went above and beyond to learn about each and every product: what purpose they serve, what problems they solve, how they co-mingle in functionality...This isn't just simply regurgitating our product descriptions to customers, but moreso helping customers make better purchase decisions. This lead to higher AOV, less returns, more conversions...and a customer base confident in the choices they made and the money they spent. This is invaluable. This is something you do not find working with other platforms. High praise to the Consio team for what they've built and I look forward to what they create in the future.
HK Army Clothing · www.hkarmy.com · top 100k store
Consio.ai has been a catalyst for increasing customer lifetime value. By re-engaging past customers, we’ve strengthened customer interest and retention.
Battlbox.com · www.battlbox.com · top 10k store
The product and team are excellent. We can barely keep up with the ideas and recommendations Consio keeps bringing to help us grow revenue. It’s like having a full sales team in-house for a fraction of the cost. A must-have for any business - the ROI speaks for itself, truly a no-brainer.
Titan Press · titanpress.co · outside the top 100k
We closed sales from calls in the first week and it’s been growing every week since. Great customer service, clear communication, and an excellent onboarding team. I only wish I had started with Consio when I first saw it six months ago.
MPRO · mprousa.com · top 100k store
Consio is a fantastic tool for outbound sales calls. Consio’s sales agent has helped us recover thousands of dollars in abandoned checkouts in only a few days. The platform is easy to use, and their team has been helpful and responsive throughout the entire process, particularly with onboarding and follow-up. We’re excited to continue our partnership and add more campaigns in the future.
Menē · mene.com · top 10k store
Consio.ai has quickly become one of our most trusted tools. It integrates beautifully with our store and eliminates much of the manual effort we used to waste on calls. Our ability to save abandoned carts has definitely increased and their sales team seamlessly operates with our existing customer service team. Fantastic ROI - I highly recommend checking them out.
andor willow · andorwillow.com · top 10k store
Before Consio, there was no software that allowed us to connect seamlessly with Shopify to make phone calls. Aside from email and SMS outreach, phone calls have been one of the biggest drivers of revenue for us, and Consio.ai is truly the Klaviyo of this space. We’re able to create multiple campaigns, and now we have the ability to make calls per campaign, with everything integrated directly inside Consio. All the information our callers need is available in one place, making the process smooth and efficient. Honestly, I can’t believe no one had built this before. Calling is such an untapped channel that can generate a significant amount of revenue. The Consio team is also incredibly supportive. They’re aggressive about releasing new features, huge on feedback, and genuinely listen to their customers. On top of that, they’re veterans in the e-commerce space, which shows in how well the platform is built for operators like us. Consio.ai has completely changed how we run outreach, it’s a game-changer.
A-DIY · a-diy.com · top 100k store
Amazing experience and outstanding results! The app acts as a virtual sales manager, dedicating 8 hours a day in our case to calling abandoned cart leads and any other lists we provided. It also follows up with every contact, creating a surge of activity and boosting sales significantly. This app is a game-changer and an absolute no-brainer. Highly recommended!
Allprintheads · www.allprintheads.com · top 100k store
Consio has been a game-changer for us. The platform makes it incredibly easy to target certain customers, like those who left items in their cart or churned and have just ran out of stock, and convert them through personalised phone calls. What impressed us most is how seamlessly it integrates with our Shopify data - we can create these targeted segments and have campaigns running within minutes. The call flows feel natural to customers, and we're seeing much better conversion rates than email alone. The support team is exceptional - they helped us optimise our scripts and segments for maximum effectiveness, and have even provided us with experienced calling agents. Having Phil and the team so responsive makes all the difference when you're scaling phone operations. For any Shopify store looking to recover lost revenue through strategic phone outreach, Consio delivers exactly what you need. Highly recommend!
Elavate Collagen · elavate.com · top 100k store
Great experience with Consio. Setup was quick and straightforward and the team’s communication has been excellent throughout. It also opened up a new, barely used channel to interact with our customers, giving us valuable insights and the potential for extra revenue.
Moon Magic · moonmagic.com · top 100k store
Our experience with Consio has been excellent. We had apprehensions about letting another company directly with our customers but they are treating our brand just like it is their own.
Vitaly · www.vitalydesign.com · top 100k store
Consio.ai has been a great addition to our Shopify store. We use it to recover abandoned carts and follow up on custom quote requests, and it’s already driven noticeable extra revenue. The integration with Shopify was smooth, the platform is easy to use, and the team has been responsive whenever we’ve had questions. It fits right into our workflow and saves us time while boosting conversions.
Diyversify · diyversify.com · top 100k store
The app is great for ecom as it's built for ecom. The team is very proactive in building new useful features to make the platform more sophisticated and have it work with a real salesforce. Also love the personalised support that they have! 5 stars
Trybello · trybello.com · top 100k store
Consio creates a unique sense of trust and authenticity for brands, unlike any other app. In today’s world of AI technology, people are often happily surprised when they hear the real voice of an actual person.
EVOLV · tryevolv.com · top 100k store
Consio automates phone conversations so we can feel more connected with our customers. From day one, the onboarding was smooth, the dashboard intuitive, and we were running campaigns almost instantly. We learned what issues were preventing our customers from buying, which promos converted best, and how to better communicate our value props. Best of all was that we were generating sales from first day we launched a campaign.
Mint & Lily · mintandlily.com · top 10k store
Consio.ai has quickly become one of our most trusted tools. It integrates beautifully with our store and eliminates all the manual effort we used to waste on calls.
customboxes.io · customboxes.io · top 100k store
I recommend Consio. Their support is amazing and their platform evolves so fast in the right direction that we are happy to be part of it now. Future looks really bright with them and we are totally satisfied with everything they have done so far with our business. They were super reactive in the busiest period of the year.
Polysleep Canada · polysleep.com · top 100k store
We have been using Consio for a couple of weeks. It’s great, our sales agent was able to close sales from abandoned checkouts on the first day, really easy to install and to get started!
Routine Probiotics for Women · dailyroutine.co · outside the top 100k