Customily Product Personalizer · Finding products
Every review we hold for Customily Product Personalizer, quoted in full, with the store that wrote it.
Bigger stores rate Customily Product Personalizer at least as well as the crowd does. The store behind each review is the part the App Store never shows.
128 reviews pulled · 12 carry a rating and no text · 112 long enough to quote · 2025-05-25 to 2026-08-21
Every review we hold, newest first
Product awesome. Support even better. What I like even more than that is that Customily takes it's community of users seriously and implements suggestions for product improvements on an on-going basis.
Custom Mary · unranked store
Love the assistance I received from Henri. he's sharp to the point. Identified a tech issue on my product with pinpoint accurancy and saved me loads of time
PetzBff · petzbff.com.au · outside the top 100k
I’ve never used an app that has such easy access to get the help and support you need from a team like customily app. Maximiliano and Jose would reply to my emails and walked me through creating the back end of my project. It took a while for me to get it but we’d meet constantly over zoom until I did. The customer service makes everything more worthwhile.
MNM’s Storyhouse · unranked store
Working with Jose and the Customily team has been great. Communication has always been spot on, but what I probably appreciate the most is the support. We’ve had a few unique situations with some of the products we’ve worked on, and instead of just telling us what the software can or can’t do, their team actually helps us figure out a solution. That’s a big deal for me. The product itself can handle a lot, especially when you’re dealing with more complex personalization. But having the team there to help you actually get the personalizer set up the way you need it is what really separates them. Customily is definitely going to be my go-to for product personalization moving forward, whether it’s for something I’m working on directly or for one of my agency clients.
iSpecialize · ispecialize.shop · outside the top 100k
Very useful, great support team. Daniela Baigorri gave me all the guidence need it to make it work.
Abbott Lineage · abbottlineage.com · outside the top 100k
At first, the program was a little overwhelming - but with a quick live zoom call, Max answered all of my questions and got me on the right track. The product and support are both incredible. Highly Recommend.
Mad Olive · unranked store
Amazing! great service installing the app, works beautifully! much recommended to upgrade your business experience.
ALEPEL · alepel.com · outside the top 100k
Support teams are always come back with suggestions and answers. I learn a lot from them.
Woof & Only · unranked store
Luciana and Ngoc are amazing - so quick to help with any questions I have during the set up process. Thanks guys!!
Life In Print · unranked store
There is a learning curve to the software however the support is amazing
Potter's Printing · www.pottersprintingstore.com · outside the top 100k
Henri has just been exceptional with the quality of service given to me. Your company has always over delivered each and everytime I have requested help. Each one of the staff have gone over and beyond what I excepted. I thank Henri and every other staff member for their fantastic support. Claude from Brisbane.
Mad Duck · madduck.com.au · outside the top 100k
Customily has been a great app for our business and has made personalization much easier for us. Jose was especially helpful, patient, and knowledgeable throughout the setup process. We truly appreciate his excellent support and highly recommend Customily to other businesses.
Tees2urdoor · www.tees2urdoor.com · top 100k store
Exceptional app, unmatched support, and a true business partner Without Customily, managing thousands of personalized product variations would be impossible for a solo business owner. It is a remarkably robust, end-to-end solution that handles everything from live customer previews (including their amazing AI art features) to automated fulfillment print files. Beyond the excellent tech stack, their customer support is unmatched. They treat you like a partner, not just a software subscriber. They recently went above and beyond to help me fix a template mistake I made on a production file, getting me right back on track. If you want to build a high-quality customization business, do your research, look at their incredible community tutorials, and choose Customily. They are worth every single star!
Doggo Mojo · doggomojo.com · outside the top 100k
Love the app and the training sessions. I try to get into each session that I can. Easy to follow, filled with much needed information and tips to make Customily easier and better. The instructors are spot on. They know exactly what they're talking about and do a fantastic job. Always a Q&A at the end and give solid information. Thank you Customily, Jacque King
The Wrapped Parcel · thewrappedparcel.com · outside the top 100k
I couldn’t be happier with both Customily and the outstanding support I received from Josema. Josema has helped me several times through video calls, taking the time to explain everything step by step and making sure I understood how to set up and get the most out of Customily. His communication is clear, friendly, and professional, and he is incredibly patient. What impressed me the most is that he goes above and beyond. He even took the initiative to review my website on his own, identified a few improvements, and implemented them for me. That level of proactive support is rare and shows how much he genuinely cares about his customers’ success. I highly recommend Customily to anyone looking for a powerful personalization solution backed by an exceptional customer success team. Thank you, josema, for your dedication and outstanding service!
Mijn Dierenportret · unranked store
I'm not fully up and running with Customily yet, but so far my experience has been excellent. I've had two support sessions, and both were incredibly helpful, patient, and knowledgeable. They took the time to answer my questions and make sure I understood how to set things up for my store. From what I've seen so far, the app appears to be exactly what I need to offer personalized products and streamline the customization process for my customers. The features are impressive, and I'm excited to continue implementing them in my online store. A big thank you to the support team for making the onboarding process so much easier. Looking forward to getting everything live and seeing the full potential of Customily!
M.S.A. Custom Creations · www.msacustomcreations.com · outside the top 100k
Great experience with Customer Service. Fast, knowledgeable, and helpful. He even created a short video to explain the process!
Brandavo · unranked store
Henri è stato molto disponibile e paziente nell'aiutarmi a configurare Customily. Sto ancora valutando se l'app è quella giusta per le mie esigenze, ma il supporto ricevuto è stato eccellente. Purtroppo un limite importante è la mancanza di assistenza in italiano, il che rende difficile completare la configurazione come vorrei. Grazie!
cartiq · unranked store
Customily provided exceptional support from start to finish on my custom form project. Ngoc was fantastic to work with—responsive, knowledgeable, patient, and genuinely invested in helping me get everything set up correctly. There was quite a bit of back-and-forth as we worked through the details, and he consistently provided clear guidance and solutions. The entire experience was professional, efficient, and pleasant. I'm extremely happy with the final result and grateful for the outstanding customer service.
Weezie B. Studio · weeziebstudio.com · outside the top 100k
From the day we decided to explore the Customily app integration on our Shopify store - all the way to setup and everything in-between, we have been beyond impressed. The service from Daniella and her team is top notch and everyone has been a pleasure to work with. I can't recommend this app enough. Thank you to Customily for everything you are all GREAT!!
LabelDesign.ai · www.labeldesign.ai · outside the top 100k
Customily has been a fantastic addition to our Shopify store, making it easy to offer personalized products while maintaining a smooth customer experience. The platform is powerful, flexible, and continues to open new opportunities for our business. A SPECIAL THANK YOU TO FLORENCIA: who provided outstanding support throughout our experience. She was responsive, knowledgeable, and always willing to help with any questions or challenges we encountered. We're very happy with our decision to use Customily and would highly recommend it to any Shopify merchant looking to expand their customization options.
Fourex Customs · www.fourexcustoms.com · outside the top 100k
I've been using Customily for some time now and I'm very happy with it. The tool is really powerful and allows a high level of customization, which works great for my product. But what stands out the most is the support. The technician assigned to me has been really involved from the start, making sure I understood the tool well so I could use it without problems. They are always there to help when I have questions or something doesn't work as expected. You can tell the team really cares about their customers. Highly recommended.
Cuentos Viajes · www.cuentosviajes.com · outside the top 100k
I’m new to the app, but thanks to the Customily team, I was able to get up to speed very quickly. Jose and the entire team have been incredibly helpful, responsive, and supportive throughout the onboarding process. I can already see that the platform offers many advanced customization features that will be extremely valuable as our store continues to grow. I'm excited to explore more of its capabilities and make the most of them in our future journey.
Probably Overdressed · unranked store
Customily has been so helpful getting our products set up! They are so easy to work with and super responsive. Tina is the BEST!!! Would recommend!
STATE Bags · statebags.com · top 100k store
I’ve been working with Customily and have had a really positive experience with their support team. The one-to-one calls and guided walkthroughs have been a real advantage, especially when getting started. In particular, Jose has been incredibly helpful throughout and continues to provide excellent support whenever needed. The front end looks professional and user friendly, and once you get familiar with how the software works, it’s possible to create some highly interactive and engaging personalisation templates that are easy for customers to use. The only area I feel could be improved is the introductory video content. I found some of the tutorials a little difficult to follow due to a noticeable lag between the presenter speaking and the on-screen actions. I think re-recording these videos with a slightly slower pace would make the onboarding process much clearer for new users.
Byard's Boutique · byardsboutique.co.uk · outside the top 100k
Support team replies quickly and is very kind and professional! Good job!
Star Trek Shop · shop.startrek.com · outside the top 100k
Super goede customer service. Zelf een video opgenomen voor me hoe ik ik e.e.a moet instellen. Heeft me enorm geholpen om het te begrijpen.
The NoVi Store · unranked store
This is a great app for your website! The staff are extremely helpful and knowledgeable. They helped me incorporate the app and its features effortlessly onto our website.
THE Socks · www.thesocks.co.za · outside the top 100k
Best support I have ever met.
Cãobinadinhos · caobinadinhos.com.br · outside the top 100k
I was getting pretty frustrated and couldn’t figure a function out, so I reached out, and Julieta Scarpinon helped me. She was patient with me, and even after she fixed the issue, I asked her to hang around for a few minutes so I could try it myself and make sure I understood. She stayed just in case I had any questions. She’s exactly what customer service should be thank you so much! Others should learn from her example.
D2Z Designz · d2zdesignz.com · outside the top 100k
I am still learning how to use Customily and whereas it is challenging for a newbie like me, the customer support is incredible! They are there to walk you through it! Do not hesitate to give them a try!!!
The Party Framework · partyframework.com · outside the top 100k
The app was exactly what we were looking for. It took some time for our setup due to some complexities on our end, but the onboarding support was excellent. Support has been very responsive and helpful as well. The app is robust and can account for many use cases. Highly recommend!
Lively Root · www.livelyroot.com · top 10k store
My experience was great! exceptional help. I 100% would recommend.
Omniprintz · unranked store
I previously called Customily the “worst store ever,” and I’m here to completely take that back. Their response was incredible. They replied immediately, apologized sincerely, gave me free time to explore their platform, and personally walked me through everything with not just one person, but three, including the owner. That kind of customer service is almost unheard of today. Instead of silence or generic responses, they showed up, listened, and made things right. They made me feel like a truly valued customer—something I deeply appreciate and will remember. Truly one of the best customer service experiences I’ve had in years.
Tawazawadi · tawazawadi.myshopify.com · outside the top 100k
It takes 1-2 days before figure the app out how it works, when you get that this app. Is awesome, and the support is one of the best, they go the extra mile for you to look at things.
Pinpoint Us · unranked store
Customily has been a great solution for our store. It allows us to offer a high level of customization while maintaining a clean and professional experience for our customers. The flexibility of the tool is impressive, especially for products with multiple variations like ours. Once the structure is properly set, it becomes a very powerful system. I’d also like to highlight the support team — they have been extremely helpful, responsive, and patient throughout the entire setup process. This made a big difference, especially during the initial learning curve. Highly recommended.
Limone Galleria · www.limonegalleria.com.br · outside the top 100k
Flor is great - really educational, patient and friendly! Thanks so much for your assistance!
Perham Prints · perhamprints.co.uk · outside the top 100k
I love this app and the support is great, as well. Can't wait to see the results that making these designs will bring. Oriana was outstanding, she resolved my issue in one chat. Ngoc, Brian, Julieta and the entire team are invaluable and always spend time to complete the help I need during my call or send follow up. I love the results that I'm seeing of the Personalizable items I have in my store. Can't wait until there are many more.
Epic Era Tees · epiceratees.com · outside the top 100k
Flor m'a été d'une grande aide, rapide et efficace.
CælCulture · unranked store
My experience with this app has been nothing but exceptional. The support I have received has been so helpful & I especially loved my set-up call with Luciana, who really helped me understand how to use the app. Would highly recommend Customily!
Ellar Boutique · www.ellarboutique.com.au · outside the top 100k
O suporte é sensacional! Rápido, tira as dúvidas com vídeos e são muito solícitos
Cara de fulano · caradefulano.com.br · outside the top 100k
The service from Customily is great, and its customization features are really strong. We love the app and the whole experience has been fantastic.
Ycustom · ycustom.com · outside the top 100k
I had my share of glitches and a learning curve with Customily, just like any platform, but what stood out was the human team behind it. When I raised concerns, I wasn’t talking to a bot. I was heard by real people who genuinely cared. They took every issue seriously and worked with me promptly to get everything right. With Customily, you’re not alone, they guide you every step of the way. I’m grateful for their dedication and excited to continue my journey with them
Mini Snail Arts · minisnailarts.com · outside the top 100k
super expérience, très utile, m'a permis d'avancer sur mon projet. les video tres utilise, merci Oriana!
Ma boutique · unranked store
I thank the Customily team for its thorough assistance and swift action in resolving the issues.
Mein Shop · unranked store
Customily has been a great app for our store. The service is very good, the customization features are powerful, and it has helped us offer a much better experience to our customers. I also want to highlight the support team, especially Josema. The service has been excellent — always attentive, helpful, and willing to assist whenever needed. That kind of support makes a big difference. We are very happy with the app and with the overall experience.
Fardo Leve · www.fardoleve.com.br · outside the top 100k
Amazing customer support and really nice app
herrennering · herrennering.nl · outside the top 100k
The Customily team is pretty amazing. I am new to this platform and their first session in 2026 has been a great help in preparing to launch for Mother's Day.
Joyful Gifting Co. · joyfulgiftingcompany.com · outside the top 100k
App has a bit of a learning curve, but support has been really helpful getting launched, especially Florencia Diaz! I lucked out in the live chat with her as my agent cause she made everything super clear and even set up a few steps so I could see how everything should be connected. Really appreciate the help Flor!
American Fence Signs · americanfencesigns.com · outside the top 100k
I am always SO impressed by their customer service. They have solutions for everything. 10/10!!
Birthbloom · www.birthbloom.se · outside the top 100k
Tried it for 2 weeks, wasted a lot of time. Hard to learn, clunky at best. Pus 20 minutes to render a file, does not work if you are doing 20 + orders per day.
Celebration Giftware · celebrationgiftware.com.au · outside the top 100k
Updating review as the support has been very helpful in resolving issues found during setup. The app is a really great concept and the products look great. Just think, you can basically customize any product you can image in almost any way and for antipode.com this involves our users being able to print maps and/or even their own town, city or home on a phone case, poster, deskmap or pretty much anything else they can imagine. The app does involve investing some time to learn the ins and outs but this is the same as shopify itself if you want to lunch a great store. If you have any support issues that are not getting resolved then ask for Brian specifically and he will get it fixed.
A N T I P O D E · antipode.com · outside the top 100k
The customer service is top bar. So helpful and knowledgable, willing to spend the time to get things sorted. Thank you!
Cover Eden · coveredenco.com · outside the top 100k
NGOC from customer support helped me greatly with something i was trying to figure out for days. God bless him. if i can have my choice of which customer service rep it would be him every trip.
My Gift Mates · unranked store
Oriana provided service above and beyond to help us get our custom product (a very complicated one!) up and running. I could not have got this far without her help. She was thoughtful, attentive, solution-oriented, and patient with a new learner.
Bending Branches · www.bendingbranches.com · top 10k store
Customily has been amazing to work with! Their support team was incredibly helpful and patient with me through the whole setup process. There is a little learning curve at first, but once you understand how everything connects, it becomes very straightforward and powerful. This app made it possible for me to offer personalized products, and I truly appreciate all their help. Highly recommend!
Selorin Studio · unranked store
Customily is really THE tool to use when you are not an engineer and want to make your work efficient. On top of that, the suppert of Florencia, Ngoc and Jose (and also Brian and others) is really awesome. I don't feel like using a ghost tool with no people behind and this is why it makes it so comfortable and efficient at the same time. I strongly can recommend it to other users!!
run2wear · run2wear.com · outside the top 100k
It's been a pleasure to deal with the team at Customily from the very beginning. Extremely professional and responsive and they will do anything to make the app work all the time.
starlightlabels · starlightlabels.com · outside the top 100k
Very helpful.
Heaven Sent Love · unranked store
I love this app, customer service is Awesome
Shiny and Bold · shinyandbold.com · outside the top 100k
Customily has been amazing, especially Jose's customer service. He has been one of the best customer service reps we've come across ever!!
KAYLIN + KAYLIN · www.kaylinandkaylin.com · top 100k store
The customer service team are incredible!
Boards & Beyond UK · unranked store
I have been using this app for approximately four months. It is a very powerful tool, particularly for users who are willing to invest a significant amount of time learning its capabilities. However, the application is not very intuitive. The interface feels clunky and poorly designed, with many tools feeling disconnected from one another. Additionally, the designer experience is especially frustrating. Overall, the app would greatly benefit from a comprehensive overhaul to improve usability, cohesion, and ease of use.
memesbyapril · unranked store
I recently changed theme and couldn't get customily to intergrate correctly. Oriana over e-mail fixed the issue quickly and now my new site is up and running. Very happy with their customer service and always have been.
Rocking Designs · www.rockingdesigns.co.uk · outside the top 100k
EDIT Now i have been waiting three weeks for a refund, that support said i will get as soon as i cancel my subscription. Avoid using this app. They will take your money fast, even if you spend it because they cant fix all the bugs. In short what i can tell to anyone who wil read this review in the future, i do not recomend using this app. It is really hard to learn, really far away from being user friendly. What i like about shopify is that it is really easy to set up and use, but with this app i had to waste 10s of hours just to learn the way it works. Besides all that, it has almost none flexibility when it comes to visual looks. So if you want it to fit your theme, good luck with all the coding. Support is ok, but if you live in a different time zone, also good luck trying to fix and get all your questions answered in 1 email every 24 hours. When it comes to bugs, it has a lot of them. From basic designs to other custom options. If you want to waste your time trying to understand everything, good luck. The demo website that you can visit with all the desings, well half of them are not an option in the app. If you ask for them, you will get a link on how to create them yourself. All in all, the app seemed promising, but i would not recomend using it. Unless you have few simple desings on a mug or something. But if you want to create something a bit more difficult, do not waste your time.
Drobela · unranked store
Once again, Jose took the time to help me with some edits to the app so we can get our site launched. He is great to work with, very patient and knowledgeable. Highly recommend him.
Presto Direct · unranked store
Super powerful app and customer service that's even better. Highly recommended!
The You & Me Band · unranked store
I got my beginnerscall with Customily. It was awesome!! Jose explained and showed me what is possible with the personalizations wishes I want for my store. Their help, support is a big ! 10+ .
ZELUNI · unranked store
Terrible app. Features don’t work, nothing gets updated, and there’s zero support. Not worth installing
Zumbamboo · zumbamboo.com · outside the top 100k
The app itself is still a bit convoluted, not the friendliest UX/UI. However, we've received amazing support from Jose Rodriguez. He has spent a lot of time with us in product creating and has gone above and beyond in suggesting us a scalable setup.
The Dutch Tile Project · thedutchtileproject.com · top 100k store
I’ve been using Customily for five months now, and it’s been a great experience. The app is reliable, easy to work with, and offers countless customization possibilities. It’s definitely made a positive impact on my business.
Grudado em Você · www.grudadoemvoce.com.br · outside the top 100k
Very good and the customer service is great. They will do what they can to make their product fit your use case.
InkyBug · unranked store
The entire team was helpful from the very beginning to implementation. They were efficient and communications were timely. It was a little tricky at first creating a template and option set but after some experimentation I got everything up and running.
sports-343 · www.sports343.com · outside the top 100k
Esse app mudou o game da minha marca!
Aphago · www.aphago.com.br · outside the top 100k
It's user-friendly both on the back end and the customer facing side. The support team is quick to respond in a friendly and knowledgeable manner.
DrinkTanks® · drinktanks.com · top 100k store
I've been using Customily for more than a year now in two different stores. It's a solid product and helps us get sales from customers once they have seen a preview of what their personalisation will look like on the product, These customers otherwise wouldn't have ordered from us. We've had issues where we needed support from Customily and they were able to resolve these issues for us - my recommendation for Customily team is to add more support members so the resolution is even faster but I think that will happen naturally over time. In my dealings with their support team, I could see they take high level of accountability in their work and thats always reassuring if the app is critical to your business. Thanks Customily.
Vemzy US · unranked store
It's very difficult to use. The instructions and videos only provide a brief overview, but the relationship between each function is not clearly explained, and there's no step-by-step guide.
wowhoo藝術家 · www.wowhoo.art · outside the top 100k
Terrible experience for 10 months now. The customer care and technical help department send ai emails that are repetitive saying the same thing, "Looks like you haven't responded, we are closing the ticket now." Meanwhile I am flooding their emails demanding help or a full refund as the service was never used and not functional for 11 months. Worse experience of all millions of apps out there on the platforms.$50 x 11 of which they can confirm it is not functional nor has been used? The company's CEO must have been a car salesman through college.
The Bean Grind · www.thebeangrind.shop · outside the top 100k
Incredible service! Explains things clearly and is super helpful.
Isola Bella Boutique · unranked store
Customily is THE one tool which is perfect for any merchandiser who wants to provide a seamless personalisation experience. I used a paid Theme (Concept) and the intergation of Customily is automatic and flawless. Also, the Support from Jose is great - you can book 30-45min 1to1 slots to help you out with the setup or any question you may have. I strongly can further recommend!!!
vibe2wear · vibe2wear.com · outside the top 100k
I’ve found some parts of the Customily software—especially the setup for triangular flag bunting—a bit tricky to navigate and not super customer friendly - particularly for newer Shopify users like myself. That said, the support team at Customily has been fantastic. Henri, in particular, has been an absolute lifesaver during those moments when I’ve felt like launching my laptop out the window! The store is still a work in progress, and while Customily is starting to make more sense, I’ve still got plenty to learn. Huge thanks to Henri for the patience and support!
PRINTAPARTY · unranked store
Excellent support.
Tierisch tolle Geschenke · tierisch-tolle-geschenke.de · outside the top 100k
Easy learning curve and very flexible. Fantastic support team. 5 stars!
PieceSoup.com · unranked store
Une application qui donne beaucoup de possibilités et qui sait aussi aller à l'essentiel, ce qui est rare pour une app de personnalisation. Une hotline de très grande qualité, vraiment. A la fois réactive et qui détaille ses propos. Je recommande.
La Sélection du Pro · la-selection-du-pro.fr · outside the top 100k
Opens up a lot of opportunities. Wonderful customer service
Validations by Juniper Press · unranked store
This is a fantastic app with tons of customization options, though it does come with a steep learning curve. What really makes the difference is the support team, they’re patient and helpful every step of the way. I especially want to thank Flor (Florencia), who went above and beyond. She instantly solved a mockup issue that other reps had to escalate, and even took extra time after our chat to fix a complex design logic problem and follow up with me by email. That kind of dedication is rare and truly appreciated! I actually tried to leave this note in the chat review, but the page refreshed, so I’m leaving it here instead. Thanks again Flor, and thanks Customily, for the great support and app!
EntangleTies™ · unranked store
Прихована кнопка відміни підписки, не можливо знайти! ви бере 9 днів безкоштовних, і як що вам не сподобалось то ви просто не можете відписатись
OMG Point · unranked store
Quick and amazing live chat support. Keep it up
n'dear creations · unranked store
I had a great experience working with Jose from Customily. He was professional, responsive, and very knowledgeable throughout the entire process. Jose took the time to answer my questions clearly and made sure everything was handled smoothly from start to finish. I really appreciated his attention to detail and friendly approach—it made the whole experience easy and stress-free. I would highly recommend working with him!
Velaasa · velaasa.com · top 100k store
This is a fabulous app and fun to use. The customer service is absoultely terrific as well. Customer support by everyone, especially Julieta, has been amazing!
CB Whiskers and Paws · unranked store
This is a great app to have in your wheelhouse! The videos are very informative resources and the one on one help is phenomenol!
Josie Rae · unranked store
The onboarding interview turned into a very informative private lesson in how I can offer product designs, with two choices between 24 options each, culminating in 576 possible cpmbination variations from one set of artwork. A gamechanger! Loving the potential!
RuneScope · runescope.online · outside the top 100k
Great tool. Can always find new additions I'd like to see, but they're continuously adding new features and you can tell they're diligently working to be the top player in the game. Excellent customer support. If you have problems 9 times out of 10 they will help you resolve them. Julieta and Augusto go above and beyond to assist and can't thank them enough for all their help.
Golf Swag · golfswag.com · outside the top 100k
From the very beginning, the setup was super simple. Since I started using it in my store, my workload has decreased significantly. The constant addition of new features makes the app even more powerful. The support team is always there, quick, and solution-oriented. I’m truly impressed!
Hugora.Shop · unranked store
Customily is a fantastic tool for customizing products on Shopify. It does take some getting used to at first, but every issue I ran into was easily solved thanks to their countless help videos, tutorials, and the very thorough help section on their website. Once you get the hang of it, the platform really shines and adds a ton of value to your store. Highly recommend!
Feels · unranked store
Cecilia and Flor helped me today and they are both also absolutely amazing to work with! Very familiar with the app inside out and fast to troubleshoot. Celia is good at teaching to how to "fish" besides giving me "fishes". Flor is very organized and provided me with great advice to keep my files in the workflow organized. Together they helped me achieve my goal today.
smallhappinessla · smallhappinessla.shop · outside the top 100k
Essa plataforma mudou as regras do jogo da minha empresa!
Scaled · smart-scale.store · outside the top 100k
Custom App is an excellent choice — easy and enjoyable to use, with outstanding support from Ngoc, who always responds promptly and professionally.
Persoliebe · persoliebe.com · outside the top 100k
The rep Ngoc took care of my response in a timely and systematic manner. Thank you for the great support. Keep it up Customily team
Ethiimo Builds · ethiimo.ca · outside the top 100k
It was great!
High Seas Supply Co · unranked store
Ngoc has been very supportive and professional. I really appreciate the clear explanations and fast help. The communication was friendly and easy to follow, which made the whole process smooth.
Styon · styon.de · outside the top 100k
It can take a little bit to get it started but the customer service is outstanding and always ready to help with anything. Made sure you understand what you are doing!
American Farm Company · americanfarmcompany.com · top 100k store
Custom App is the best choice — extremely enjoyable to use, with a support specialist named Ngoc who provides timely and professional assistance.
ParadisPerso · paradisperso.com · outside the top 100k
Good experience.
Get Ideas · thehappierbasket.com · outside the top 100k
Jose Maria Rodriguez was absolutely great! with patience and a lot of knowledge he helped me with boarding... Thank you very much/. I appreciate your help very much
FORMULA TRIM · unranked store
The app lets customers see live previews as they customize products, which has dramatically boosted conversions and reduced return requests. It integrates smoothly with my store, works perfectly across devices, and the design tools are intuitive for both me and my customers.
mindgenix shop · unranked store
So far really impressed with Customily. Their support team and Jhofre have been great. They have helped us with all of our questions and helped implement our set from start to finish.
AllStar Artifacts · allstarartifacts.com · outside the top 100k
Customer support is exceptional. The app is a bit difficult to use, but all the similar apps are - I've tried 4 or 5 of them in the past 2 weeks. Customily stands out so far :)
Grainmark Leather · grainmarkleather.com · outside the top 100k
I was getting pretty overwhelmed by the app even after watching videos. I scheduled a call and just spoke with Jose - he was very patient and explained things well answering my questions as we went along. Just need to practice now !
Scruffy Little Cat · scruffylittlecat.com · outside the top 100k
Outstanding Support and Exceptional Service I want to express my sincere appreciation for NGOC from Customily, who went above and beyond to help me resolve an issue I had been facing. From the very beginning, they were attentive, professional, and genuinely committed to finding a solution. What truly stood out was their patience, clear communication, and dedication throughout the process. They not only listened carefully to my concerns but also took swift action to resolve the matter efficiently. Thanks to their support, what had been a frustrating problem was turned into a smooth and satisfying experience. Employees like NGOC truly make a difference and reflect the company's commitment to excellent customer service. I am incredibly grateful for their help and want to commend them for their outstanding work. Thank you again for your support
Obitex Online Store · unranked store
SCAM, WILL NOT REFUND ME MY MONEY. UNINSTALLED APP
shop amorsita · unranked store
you-re missing out my friend! best app out there
Memorify Art · unranked store
Wir sind super begeistern von der APP und Ihren Möglichkeiten. Okay als ich sie das erste mal geöffnet habe waren das nur römische Dörfer, ich hab sie geschlossen und gedacht alles klar - wird nichts. Aber der Support ist gigantisch! Man bekommt alles Schritt für Schritt erklärt und auch wenn dann später was nicht klappt bekommt man wirklich schnell eine Antwort und eine Kompetente Lösung, also von jemand der sich damit auch auskennt. Wir sind froh die App nun am Laufen zu haben und können so auch unser Produktportfolio erweitern und sehen tatsächlich auch neue Bereiche für uns, die wir vorher noch nicht angedacht hatten!
Spatzen-Mode · unranked store
Takes a little figuring out and getting used to. The videos and help though are great, it's super easy to figure out how to setup and connect it to your store. From the day we started support has been stellar in getting on top of any issues I have as soon as I submit a form. The follow up in making sure my problems do get solved is equally great. This company is very hands on when it comes to making sure things work for your store and honestly it just continues to improve as they grow. I'm glad we tried it out when we did and haven't looked back since. All the factors for what I was looking for in adding customization for customers to my online store brought me here and the excellent customer service and support is what keeps me using this app because I know I probably would not get this level of help elsewhere. 10/10.
Woof Cultr · woofcultr.com · outside the top 100k
Marquez has provide a wonderful support and help to me ! He was able to answer all of my questions and solved directly with me togehter all of the problems. !! That was great and thanks a lot.
Teazy - Organic vibes · www.teazy-vibes.de · outside the top 100k
L'aide de Julieta a été très precieuse merci beaucoup !
Tapiz · unranked store