Easify Custom Product Options · Selling products
What merchants say
Every review we hold for Easify Custom Product Options, quoted in full, with the store that wrote it.
Bigger stores rate Easify Custom Product Options at least as well as the crowd does. The store behind each review is the part the App Store never shows.
How to check any of this
- Every review below has its own link, so anything that quotes it can point at it.
- The App Store paginates reviews and publishes no address for a single one, so Verify at source opens the star-filtered list this review sits in, not a jump link. We would rather say that than pretend otherwise.
- The reviewing store is linked where we have it. Checking whether a complaint comes from a store like yours beats any average.
300 reviews pulled · 34 carry a rating and no text · 254 long enough to quote · 2026-06-09 to 2026-08-22
- 5★2026-08-22
We had a rather specific mobile issue with our personalized products: everything worked perfectly on desktop, but the Add to Cart button stopped responding properly on mobile whenever Easify text options were involved. I contacted the support team and honestly couldn’t have asked for a better experience. Hannie was incredibly sweet, patient and helpful, forwarded everything to the developers, and the issue was fixed unbelievably fast. We tested it afterwards on several different phones, everything is working perfectly again. What I especially appreciated was how friendly and personal the whole conversation felt. I never had the feeling of receiving generic support replies. They really cared about finding the problem and getting our shop running properly again. The app itself is already extremely useful for all our personalized products, but support like this makes it even better. A huge thank you to Hannie, Thomas and the dev team. You absolutely made my day! 100% recommended.
LESSI design · greengate-shop.com · outside the top 100k
- 5★2026-08-22
I was having an issue and Hannie was able to assist me with getting it fixed before my websites launch! I have used this add for years and only had one issue that she was able to help me fix.
Madremia Designs · madremiadesigns.net · outside the top 100k
- 5★2026-08-22
Hannie was amazing and resolve all the issues I was querying about and love this app so simple to use and the support is great too
Natis Creations · natiscreations.co.uk · outside the top 100k
- 5★2026-08-22
The team and Hannie helped me fix some issues with the option sets and it works fine now. Thanks for the support!
SkrrtShirt · skrrtshirt.nl · outside the top 100k
- 5★2026-08-22
Super application, assez facile d'utilisation et résultat agréable ( bonne UX) je l'ai utilisé pour ma collection de bijoux personnalisé avec des charms. Service client à l'écoute et bien rapide
Atelier Rime · atelierrime.fr · outside the top 100k
- 5★2026-08-22
The App works just fine for my store and the Dawn theme I am using. I am recommending to all E-commerce users. I am super happy with this app and also very satisfied with their support team, because they will help you with anything connected with this app in just minutes. I was helped by Anne, and she did a great job. Later on, Marina helped me and she was very knowledgeable, polite and super helpful. This team here is awesome! 5 Stars because I cannot add any more. Thank you! Tailor Nick - Top Tailors LLC toptailorsusa.com
Top Tailors · toptailorsusa.com · outside the top 100k
- 5★2026-08-22
I've been more than impressed by Easify! The different widgets and options for customizing the checkout experience are wonderful and very thoughtfully made. Most importantly, the customer service, particularly VIolette, but others too... has always been fast and great! Edit for 2026: Support continues to be responsive and excellent!
Cover-Alls Decals · cover-alls.com · top 100k store
- 5★2026-08-21
Very good and quick assistance if you have a problem!
Mel's Atelier · melsatelier.be · outside the top 100k
- 5★2026-08-21
The usual excellent customer service from Chloe. She responded very quickly to my request and was able to make the necessary changes to the app. Really helpful, efficient and professional — highly recommend!
The Green House Art · thegreenhouseart.com · outside the top 100k
- 5★2026-08-20
Good service; they help you quickly.
Bonzo Sweets · unranked store
- 5★2026-08-20
Super App für Produktoptionen, sehr hilfreicher Support. Fehler werden schnell und unkompliziert behoben. Meine Empfehlung für eine einfache und funktionierende App.
VALKA DOGGEAR · valka-doggear.de · outside the top 100k
- 5★2026-08-20
This app has helped me increase my sales, and the support team has been great at helping me adjust the settings.
Lumorabeaute · lumorabeaute.ca · outside the top 100k
- 5★2026-08-20
Amazing customer service.Great app for stores that are selling personalized products.I love it.I recommend.
Fae London · faelondon.com · outside the top 100k
- 5★2026-08-20
Ellie helped me setup Easify and nothing was too hard for her. I was thorougly impressed at both the app and the AMAZING service. 5 Stars for sure. Thanks Ellie
PresentsForPaws · presentsforpaws.com.au · outside the top 100k
- 5★2026-08-20
Exactly what we needed to build a fully custom, multi-tier pricing configurator — conditional logic and image swatches are powerful once you learn them. Support has been fast and genuinely helpful. Highly recommend for stores needing complex product customization.
ARTIMIRO · unranked store
- 5★2026-08-19
Chole, the very supportive staff, is very patient and answered all the questions that I ask. There are always some amendments need to be made due to the limitation of the plugin, and the support team always make it possible.
myEQUA.ch · myequa.ch · outside the top 100k
- 5★2026-08-19
Support was very helpful and solved the problem in few hours
GAZUR · gazur.de · outside the top 100k
- 5★2026-08-19
Very good troubleshooting, even though my case needed to be checked with development, it was solved within a few days.
Opbloeien met Bach Bloesem · www.opbloeien.nu · outside the top 100k
- 5★2026-08-19
The app really met what we needed. Upon encountering an issue, the team promptly resolved it. I highly recommend Esify.
KC Tool · kctool.com · top 10k store
- 5★2026-08-18
We sell customized embroidered and custom printed apparel and home decor accessories so we need an app that offer different options and pricing. I am still in the website building and learning stage, but whenever I am stuck on something, their customer service had been there for me and helped me solve my problems and get me back working again. So far so good with the app, but their customer service is top notch. Thank you Kendle!
Deeluxe Designs · www.deeluxedesigns.com · outside the top 100k
- 5★2026-08-17
Mul oli probleeme värvi variantide lisamisega toote juurde. Arvasin, et tegin midagi valesti, aga tänu klienditoe abile saime kõik lahendatud. Õigemini minu eest tehti kõik ära. Väga tore kogemus.
Parukapood · parukapood.ee · outside the top 100k
- 5★2026-08-16
De ondersteuning is heel goed. Hannie heeft mij snel geholpen.
OptimaDoopsuiker · optimadoopsuiker.shop · outside the top 100k
- 5★2026-08-16
Most helpful team! Always there to assist no matter what
Spare Jeans · sparejeans.ca · outside the top 100k
- 5★2026-08-15
An option wasn't working and I chatted with Suzy and she had it fixed right away and I didn't have to do anything. Very great customer service!
Taggin' Rags · tagginrags.com · outside the top 100k
- 5★2026-08-15
J'ai rencontré un problème avec l'appli en 20 min même pas c'était réglé! Service très réactif :)
L'Atelier Nolina · lateliernolina.fr · outside the top 100k
- 5★2026-08-14
Amazing customer service, always helpful and nice!
Diamond Brite LEDs · www.diamondbriteleds.com · outside the top 100k
- 5★2026-08-14
Great app and very helpful support. Thank you.
Minute Taker · minutetakershop.com · outside the top 100k
- 5★2026-08-14
Being a first-time user of this app, it took a little getting used to the nav and setup. But, thanks to Audrey, she made the nav through the app a breeze. I may have other questions as I go through the setup but I feel comfortable knowing there's a good team watching my back.
The Lcm Shop · unranked store
- 5★2026-08-13
Great product and great customer service!
LiiBR · unranked store
- 5★2026-08-13
Een fijne app en hulp gehad van Hannie toen iets niet helemaal goed stond.
SuzyB · www.suzyb.nu · outside the top 100k
- 5★2026-08-13
Great customer service, I contacted the online chat with a technical problem, all fixed within the hour!
Charlie Mackesy · www.charliemackesy.com · top 100k store
- 5★2026-08-13
The easy customization options Easify offers was just what I needed to take my store to another level! It truly put the "ease" in Easify..
ADP Tech & Design Services · unranked store
- 5★2026-08-13
Great app with lots of customization options. I’m using it for custom apparel orders and it gives me a lot of flexibility with product options, file uploads, pricing, and conditional logic. Their customer support has also been very helpful and responsive while I was setting everything up.
Aris Stitch Society · arisstitch.com · outside the top 100k
- 5★2026-08-13
Great app! This app is very easy to use, so many different options to choose to display any custom item you have. I love their customer service! If you have a problem with anything, they are always available to live chat or email and quickly fix any issues you have. I have been using this app for a while now, and the customer service is outstanding! Highly recommended!
Nicole's Homemade Creations · unranked store
- 5★2026-08-12
thanks
Custom Mouse Pad · www.custommousepad.com.au · outside the top 100k
- 5★2026-08-12
The customer service was incredibly patient and attentive. When I struggled to configure the various options for uploading photos and names, the representative helped me set everything up step-by-step until the issue was successfully resolved. I am truly grateful to Lucy; without her help, it would have taken me ages to figure it out on my own. Thank you so much, Lucy, for solving this problem for me. The product itself is also highly powerful, enabling POD sellers to handle product customization much more effectively.
cherishkey · cherishkey.com · outside the top 100k
- 5★2026-08-12
Great customer service. They fixed the problem i was super stressed about in a timely manner.
Ashley Marie Soap · ashleymariesoap.com · top 100k store
- 5★2026-08-12
Mari was precise and to the point. My speakers werent working, so she went the extra mile to make sure i understood what to do! She is spectacular!!!
Wicked Trio · wickedtrio.com · outside the top 100k
- 5★2026-08-11
Me gusta mucho la app, es facil de utilizar y cuando tienes algun inconveniente te ayudan lo las pronto posible.
Luxe Memory Co · luxememoryco.com · outside the top 100k
- 5★2026-08-11
Great app and support
White Glove Art · www.whitegloveart.shop · outside the top 100k
- 5★2026-08-11
Excellent Support! Glad I switch from another app I was using.
BT Imprintables Shirts · btimprintables.com · outside the top 100k
- 5★2026-08-11
Brilliant number of features for the price. Lots of flexibility when allowing customers to select options on the product page. Plus the help from the support team is excellent. Ellie always replies super fast and looks into things quickly. Would defo recommend!
Sawley Kitchen · www.sawleykitchen.co.uk · outside the top 100k
- 5★2026-08-10
They are taking care of each of our requests one by one, and the customer support representative has been really helpful.
Little Gusto · littlegusto.com · outside the top 100k
- 5★2026-08-10
Very good app, does the job it's supposed to do. Also very fast and adequate support via the app's chat. I liked the look of the interface of the previous version better. But I guess it's just a matter of time before I get used to the new look. I recommend it!
Lotus Art Gifts · lotusartgifts.com · outside the top 100k
- 5★2026-08-10
Very fast support! My issue was resolved within 20 minutes.
Archi Gifts · archigifts.us · outside the top 100k
- 5★2026-08-10
Excellent! Can't recommend this app highly enough - prompt replies to my messaging, a technical issue was resolved quickly and everything was clearly explained. I'm new to Easify but my experience so far has been fantastic and it will provide many benefits to my new business going forward.
The Fancier Muffin Co. · unranked store
- 5★2026-08-09
Great support! Anne helped us fix a drawer cart issue quickly. Very responsive and professional. 5 stars.
LA PREGONERA · lapregonera.es · outside the top 100k
- 5★2026-08-09
So easy to use, super friendly staff and super responsive! pure pleasure
MAMO · mamolife.ie · outside the top 100k
- 5★2026-08-08
Great app and customer service is top notch! Thank you!
Image and Designs LLC · imageanddesignsllc.com · outside the top 100k
- 3★2026-08-08
I use this app because I have products that are made to order. I only sell a certain amount every week but the variants a customer chooses have no inventory limits. This app allows me to have variants without tying inventory to them, but to the main product only. (for example - you sell tshirts that come in 3 colors and 3 sizes. You have every size/color combo on hand in infinite quantities, but you only take x orders at a time) Pros: - The customer service is great. Very kind & helpful! - Lots of customization options & customer service can customize even more for you. - Image swatches are nice to have since shopify doesnt offer them natively. Cons: - App sometimes just doesn't work/show up for customers meaning i get sales with no variants chosen. Some of our variants have an upcharge, so I then have to cancel the order & have customers re-order which costs time, money, & confusion. - When they do updates, it often 'breaks' or undoes many of the customizations. I then have to redo them or contact support to do things i don't have access to. This can be difficult because we are in a different time zone than support. - Without customer service intervention, the check out looks messy & confusing. The app basically adds an additional product to the cart for the variant options chosen which often confuses our customers. This can be removed by customer service on the back end so customers don't see it, but again this is undone when they do updates. I am still waiting for customer service as we speak to fix what the app update broke. - With this app, all the variants live in the app vs in shopify. This means that you cannot run reports in shopify that show the variants customers chose. The app does offer a plan that includes the report, but it is $10 more than the basic plan & the report is not great. Very jumbled and no customization. Not worth paying $10 extra a month. **Overall, this app does a lot. It has a lot of great features that you cant usually find all in 1 app. But there are a ton of hang-ups that make my job harder. I am actively looking for other solutions but this app is our best option for now.
Moms Stitchetti · www.momsstitchetti.com · outside the top 100k
- 5★2026-08-07
best app, love u chloe
Relicario Charm · relicariocharm.com · outside the top 100k
- 5★2026-08-07
This app is so good! I’m still new to it and need to learn more, but the support team has been amazing. They helped me solve every issue I had, and everything was resolved very quickly. Excellent service and great support. Highly recommended!
PhoneCity · www.phonecity.se · outside the top 100k
- 5★2026-08-07
Die App erfüllt voll unsere Anforderungen, einfach zu bedienen und einzurichten. Perfekt geeignet vor allem für personalisierte Artikel und alles super durchdacht! Es gab noch Probleme bei der Funktionalität, aber das Support Team hat mehrmals Probleme behoben und sehr schnell reagiert. Die monatlichen Kosten sind fair. Vielen Dank! Klare Weiterempfehlung!
pfotenhand · pfotenhand.de · outside the top 100k
- 5★2026-08-07
The app works great and their support team is super responsive and helpful; definitely recommend.
Owl Outdoor · owlvans.com · top 100k store
- 5★2026-08-06
Great app! So easy to use and customer service is exceptional!
OnoX3D · onox3d.com · outside the top 100k
- 5★2026-08-06
I can't say enough good things about the Easify support reps. Audrey especially was amazing! I was struggling with an option set and she was patient and so helpful. She created the option set I needed quickly and it was incredible. Audrey provided clear instructions and was very responsive. Thank you so much for your assistance. I greatly appreciate everything you have done! I would highly recommend Easify.
Wicked Creations · unranked store
- 5★2026-08-06
Lots of options for our sports clinic registrations. Online chat support is extremely helpful and quick!
Carolina Flyers Gear · shop.flyersultimate.com · outside the top 100k
- 5★2026-08-06
easy to navigate app and customer services always helps when needed. hannie was great, and quick to resolve our issue!
CONFETTIMYPARTY · www.confettimyparty.com · outside the top 100k
- 5★2026-08-06
We sell watch straps and needed a clean way to let customers choose between clasp finishes or buy the strap on its own. Easify Product Options handles it — image swatches, per-option pricing, conditional logic — without any theme surgery on our end. What actually made me write this is the support. Responses are almost immediate, and when I've needed a real code fix rather than a settings change, that's come back about as quickly. I've dealt with plenty of apps where a support ticket means waiting three days to find out whether something is possible. This has not been that. If you're evaluating options apps, the feature lists all look similar on paper. The difference shows up the first time something doesn't work the way you expected and you need someone to actually look at it. That's where this one has been strong for us.
Anchor Strap Co. · anchorstrapco.com · top 100k store
- 5★2026-08-05
This app lets you create pretty much any product option you can think of—especially the ones Shopify’s standard features can’t handle. The support team is super fast and helpful too. I’ll definitely keep using it. Thanks!
BEST PART atelier · bestpart-atelier.com · outside the top 100k
- 5★2026-08-05
Veryyyyy quick response from the team Best customize option product app on shopify. Highly recommended.
Flossie Clothing · flossieclothing.com.pk · outside the top 100k
- 5★2026-08-05
Atencion muy rapida y solutiva. Muy recomendable la app
BULLSTYLE · bullstyles.com · outside the top 100k
- 5★2026-08-05
Works great to add on items and customer service is great.
Flwr Farm · www.flwrfarm.com · outside the top 100k
- 5★2026-08-05
Excellent support from Alice throughout. She was friendly, knowledgeable and quick to respond. The development team even removed the product hover pricing to suit my store. Nothing was too much trouble. Highly recommended.
Marlowe & Moss · unranked store
- 5★2026-08-05
I'm new to Easify but so far am enjoying using the app. It's simple to set up and get going with it. I had a technical query and the customer support from Lucy was quick and accurate. I was even provided with a personalised video to guide me. Highly recommend this app.
Newzealandscapes · www.newzealandscapes.co.nz · outside the top 100k
- 4★2026-08-04
Great set up for multiple choice options on my store! thank you
Rebekah Merkle Designs · rebekahmerkle.com · outside the top 100k
- 5★2026-08-04
This is honestly a pretty good app. I've had questions and a random issue several times and the support and dev team usually have my issue resolved in a day or two. Mari, Anne, Liv, etc are really helpful and efficient at resolving your issues no matter the plan you are on.
Scopos · scopos.tech · top 100k store
- 5★2026-08-03
What a great experience! The team assisted with all of the changes I needed when I was having challenges in set up. Thanks to all that helped!
The Intentional Life Company ™ · theintentionallifecompany.com · outside the top 100k
- 5★2026-08-03
Contacted them about an issue with the border not being visible enough when customers are selecting the color swatch. They fixed it for me. I didn't have to do anything. Appreciated it.
Painted Petals · painted-petals-guernsey.com · outside the top 100k
- 5★2026-08-01
This app is easy to use and has a lot of features and customisation options in the free version and the upgraded pro version. Customer support is also really easy to access with quick replies. Anne has been amazing helping me navigate the app : )
Meadow Rambles ♡ · meadowrambles.com · outside the top 100k
- 5★2026-07-31
This was such an easy solution for free & super easy setup. Great customer service! Will be using often
Open Book by bri · openbookbybri.com · outside the top 100k
- 5★2026-07-31
Géniale et une magnifique assitance merci infiniment à Kate !
La Boutique d’Emilie · laboutiquedemilie.shop · outside the top 100k
- 5★2026-07-31
Wonderful customer support :)
Delicate Designs · delicatedesigns.shop · outside the top 100k
- 5★2026-07-31
Brilliant app. It was easy to set up and use. When I needed support I received it in minutes and my issue resolved. Highly recommend
Love Etchally · www.loveetchally.co.uk · outside the top 100k
- 5★2026-07-30
I’ve been using Easify Custom Product Options for my Shopify store for awhile now and closing to launch day Anna has helped me alot thank you
MRCUSTOM · www.mrcustomco.com · outside the top 100k
- 5★2026-07-30
Ich bin sehr zufrieden mit dem Support von Easify. Tracy war unglaublich freundlich, geduldig und hat sich viel Zeit genommen, alle meine Fragen zu beantworten. Sie hat mir jeden Schritt verständlich erklärt und mich bei der Einrichtung meiner Optionen hervorragend unterstützt. So einen engagierten und hilfsbereiten Kundenservice erlebt man wirklich nicht oft. Vielen herzlichen Dank!
Mein Shop 3 · nexoraring.de · outside the top 100k
- 5★2026-07-30
Easy to setup and very quick and usefull customer service.
Din Hørespecialist · dinhs.dk · outside the top 100k
- 5★2026-07-30
Amazing customer service and communication! The Easify team is super quick to reply with any assistance you might need. So lucky to have found them . Tommy
GiftedGolfer · www.giftedgolfer.com.au · outside the top 100k
- 5★2026-07-30
Audrey and the Easify team has been very helpfup with the set up process! They've answered any questions I've had, provided demonstration videos and helped me find solutions to my problems.
the detour diaries · thedetourdiaries.com · outside the top 100k
- 5★2026-07-30
I upgraded my plan to include the "Product Personalizer" where customers could select options and the product picture would change according to the selected options. I had some issues setting it up (user error haha) but the Easify team was quick to help me figure out how to fix it. They also customized it for me so the picture stayed static at the top of my mobile screen while scrolling down the options. Absolutely amazing product and customer service! Highly recommend!!!!!!!!
Brickhouse Toneworks · www.brickhousetone.com · outside the top 100k
- 5★2026-07-29
Mari is always helpful and answers quickly and strives to fix any issues I am having. :)
Hexi · hexiracekeeps.co.uk · outside the top 100k
- 5★2026-07-29
Super support, quick, helpful and correct. Got everything sorted in a jiffy.
CakeBear · cakebear.nl · outside the top 100k
- 5★2026-07-29
Easy to use, always helpful when I need assistance
The Cake Boutique · the-cake-boutique-nj.myshopify.com · outside the top 100k
- 5★2026-07-29
Excellent customer service (Shout out to Drake) I was having a little trouble setting up a more complex option and he was an amazing help! Love the versatility of this app. A bit of a learning curve but with the help of customer service, its really not an issue!
Jowella · jowella.ca · outside the top 100k
- 5★2026-07-29
The support is very quick, the UI is great and the variants/options are very good. Any limitations can be overcome with custom liquid, JS, CSS and a little bit of programming know-how. Strongly recommend.
Malibu Blinds · shop.malibublinds.com.au · outside the top 100k
- 5★2026-07-28
Great help and app works really well!
HISTORLY · historly.se · outside the top 100k
- 5★2026-07-28
They were so helpful and able to make tweaks in my shop that i couldn’t figure out myself.
Tres Mamás Co · tresmamasco.com · outside the top 100k
- 5★2026-07-28
I’ve been using Easify Custom Product Options for my Shopify store and couldn't be happier. The app is incredibly user-friendly and offers a wide variety of customization features. What truly sets them apart is their customer support. They went above and beyond to help me get everything set up, responding remarkably fast and consistently delivering effective solutions. I highly recommend Easify to anyone looking for a powerful product options app backed by stellar service!
Central BBQ · eatcbq.com · top 10k store
- 5★2026-07-28
Easify has been a great app, and their customer support is outstanding. Anne was incredibly patient, responsive, and professional throughout the whole process. We had a custom styling issue with the option buttons on our Prestige theme, and their development team fixed everything exactly as requested. The options now match the theme perfectly on both desktop and mobile. Thank you, Anne and the Easify team, for the excellent support! Highly recommended.
1982 · 1982.ae · outside the top 100k
- 5★2026-07-27
muy buena la atencion al cliente, Mari estuvo en todo momento atenta a mis peticiones y mis dudas hasta que la pudo resolver. 100% recomendado!!! muchas gracias por todo.
La isla de las carcasas · laisladelascarcasas.com · outside the top 100k
- 5★2026-07-27
I've been using Easify Custom Product Options and I'm very satisfied with both the app and the support team. The customer support responds very quickly and always provide effective solutions. The app itself is very user-friendly and offers a wide range of customization options. It's easy to set up, flexible, and has helped me create the product options I needed for my Shopify store. I highly recommend Easify Custom Product Options to anyone looking for a powerful, easy-to-use product options app backed by an excellent support team!
Ashangertje · ashangertje.com · outside the top 100k
- 5★2026-07-27
The Easify team was very helpful in getting my questions & issues answered.
DRP - DAM Racing Products · damracingproducts.com · outside the top 100k
- 5★2026-07-24
Une application vraiment top ! Les options sont très simples à mettre en place, intuitives et surtout très efficaces niveau client. Le service client est également très réactif, professionnel et assure un excellent suivi. Je recommande Easify sans hésitation !
Mlle Créative · mllecreative.com · outside the top 100k
- 5★2026-07-24
I've been using the app in its most basic form for a little while now. I recently had to do some more complicated options and I upgraded to do so. I got in touch with the team about a feature I didn't want happening and they replied very quickly with some css code I could implement. It was easy and I was rolling with the changes within an hour of contacting them. I really appreciate the swift response and help navigating the plug-in!
MDPE · mdpe.shop · outside the top 100k
- 5★2026-07-24
Easify is hands down the best product option app I’ve used! It handles complex variants, conditional logic, and add-on pricing seamlessly while keeping my store looking sleek on desktop and mobile. Huge thanks to Anne for the exceptional service—Anne's prompt and friendly help made all the difference. Top-tier app and top-tier support!
BabyFour · babyfour.com · outside the top 100k
- 5★2026-07-24
Liv is SOOOOOO helpful and patient! AMAZING. Problem solved really quickly!
M19MINUS · m19minus.com · outside the top 100k
- 5★2026-07-23
Brilliant - So helpful, replied in very good time and helped me resolve my issue quickly. Thanks.
Our Magic Memories · ourmagicmemories.co.uk · outside the top 100k
- 5★2026-07-23
とても迅速で丁寧な対応に感動しました!ありがとうございました!
マイストア · liara.store · outside the top 100k
- 5★2026-07-23
Great customer service. Even if you're not tech or computer savvy, they will help you!
Breakwater Rod Co · breakwaterrodco.com · outside the top 100k
- 5★2026-07-23
The Easify Support Team is ALWAYS quick to help and fix any glitches (or user error!!!) in the features. Thank you!
Sunshine State® · sunshinestategoods.com · outside the top 100k
- 5★2026-07-22
very helpful and great for making custom product options
Pumptoys · unranked store
- 5★2026-07-22
VERY GOOD APP and exceptional help from Mari!!!
Nahira Essence · unranked store
- 5★2026-07-22
Rapid response and fixed issue on one try !
Jilly Creations By Judy · jillycreations.com · outside the top 100k
- 5★2026-07-22
EVERY TIME i ask for help it is fast and easy. I have to say the support on this product is really the best i have ever seen
911 Specialties · 911specialties.online · outside the top 100k
- 5★2026-07-21
I'm still testing the app, but so far everything is working well. The support team has also been very responsive and quick to help.
SpeedGrounds · speedgrounds.com · outside the top 100k
- 5★2026-07-20
Great job!
CleveStyle Magazine "Collector's Edition" · clevestyle.myshopify.com · outside the top 100k
- 5★2026-07-20
Anne responded quickly and helped me right away. She solved my problem and made it easy.
HoneyLovey Collections · honeyloveycollections.com · outside the top 100k
- 5★2026-07-19
Easy to use and super helpful for setting up bundles. Gavin from Customer Support helped me solve a tricky problem I had.
Ink & Epic Press · inkandepicpress.myshopify.com · outside the top 100k
- 5★2026-07-18
So far so good, easy to use and fantastic customer support.
Hush · hush.in · top 100k store
- 5★2026-07-18
Amazing app and even better customer support! They replied to my questions right away and quickly fixed my CSS so the personalization options blend seamlessly with my Shopify theme. Everything looks exactly how I wanted it. Fast, friendly, and incredibly helpful. Highly recommend Easify!
NIKMINI · nikmini.com · outside the top 100k
- 5★2026-07-17
excellent customer service
Bidi Baby · bidibaby.com · outside the top 100k
- 5★2026-07-17
Great app and outstanding customer service!
Lulu Bug Jewelry · www.lulubugjewelry.net · outside the top 100k
- 5★2026-07-17
Awesome App. Did run into a few little issues but my theme is super complicated and runs 10,000+ products but they were super responsive and fixed every issue I have had to date.
Warthog Air Compressor Store · aircompressorstore.com · outside the top 100k
- 5★2026-07-16
Great costumer service and very efficient help. Thank you
Israel Judaica Center · israeljudaicacenter.com · outside the top 100k
- 5★2026-07-16
Chloe e Gavin mi hanno aiutata a risolvere in modo velocissimo dei problemi per me fondamentali. Bravissimi ad aiutarmi in lingua italiana. Grazie!
Createsis · createsis.it · outside the top 100k
- 5★2026-07-16
I'm very happy with the Easify Product Options app. It works really well and has been exactly what I needed for my Shopify store. I did run into a technical configuration issue, but Gabi was extremely helpful in resolving it. She was patient, knowledgeable, and took the time to make sure everything was working correctly. Excellent support and a great overall experience. Highly recommended!
Essential Travel · essentialtravel.es · outside the top 100k
- 5★2026-07-16
Very useful app, especially for store selling personalised products. Customer service is very patient and friendly in handling customer questions. Special thanks to Lucy who helps out a lot in the option setting :)
Peekaboo Baby and Kids · peekaboo-babyandkids.com · outside the top 100k
- 5★2026-07-16
Really impressed with the Easify support team. Helped us implement a custom solution quickly and efficiently. Fast turnaround, great communication and exactly what we needed. Thanks !
The Fieldbar Co. · fieldbar.co.za · top 100k store
- 5★2026-07-15
Kendle & the team have always been so helpful and always insanely quick to responding to any questions I have and actioning any changes I have been needing. They're honestly one of the best support teams I've come across.
The Petal Line · unranked store
- 5★2026-07-15
Drake is the most amazing rep!!!!!!!!!!! Thank you for helping me setup features that had me stuck! The team as a whole has been helpful throughout the setup process.
Artisan Buttercream · shop.artisanbuttercream.com · outside the top 100k
- 5★2026-07-15
Bedankt Mari voor goed medewerking
The Style Of Morocco · e0du0i-1q.myshopify.com · outside the top 100k
- 5★2026-07-15
Great app, fulfill my customization
Honhon-sword · honhon-sword.com · outside the top 100k
- 5★2026-07-15
Mari was very helpful and great fast service ! 10/10
Blacktop Ranch Clothing · shopblacktopranch.com · outside the top 100k
- 5★2026-07-15
Great app, easy to use! I had a small issue with the sale price showing incorrectly with my theme. They were straight on it and got it solved very quickly. Really helpful!
LAMP LDN · www.lamplondonhome.com · outside the top 100k
- 5★2026-07-15
I have need them until now 2 timew and both of them they where fast in resolving my problem and accurate Keep up like this guys
E&G · eandgcraftlab.com · outside the top 100k
- 5★2026-07-14
This is a really good app and the customer support is brilliant! My issue was sorted in less than 5 mins from starting a conversation with them. Chloe was really friendly and helpful. The app is easy to use and has solved my product option issues!
Studio Spokes · studiospokes.com · outside the top 100k
- 5★2026-07-14
Anne is an amazing manager who gave me a great deal of help. I truly appreciate all her guidance and kindness.
PetPortraArt · petportraart.com · outside the top 100k
- 5★2026-07-14
Very helpful support when needed, would recommend
Cool Beams · unranked store
- 5★2026-07-14
super aide de la part de Hannie. en quelques clics tout a été résolu. merci merci merci beaucoup
Sally et Son Atelier · sallyetsonatelier.fr · outside the top 100k
- 5★2026-07-14
Easify is really helpful for us to make our products more personalised. Although there were some confusion when learning to use it, the Easify Team, especially Drake, has been very helpful and quick in assisting us.
The Elly Store · www.theellystore.com · outside the top 100k
- 5★2026-07-13
Excellent app and outstanding customer support ! Chloe was incredibly patient, professional, and helped me set up a complex knitting kit configuration exactly as i wanted. She took the time to understand my needs and configured everything for me. The support was fast, friendly, and very efficient. I highly recommend Easify Product Options to anyone looking for powerful product customization on Shopify. Thank you so much !
Ô Fil Argenté · ofilargente.com · outside the top 100k
- 5★2026-07-13
excellent service
Habulous · www.habulous.co.uk · outside the top 100k
- 5★2026-07-13
Excellent app and outstanding support! We had an issue right after installing Easify Custom Product Options, and the support team resolved it immediately. Their response was incredibly fast, professional, and helpful. The app itself is very easy to use, intuitive, and works exactly as we needed. It has made customizing our products much simpler.
DNA MERCHANDISE · dnamerchandise.com · outside the top 100k
- 5★2026-07-13
the customer support are very friendly and supportive
BaytiWorld · baytiworld.com · outside the top 100k
- 5★2026-07-13
I've had a great experience with the Easify app and their support team. They are incredibly responsive, professional, and always willing to help whenever I run into an issue. Every question and request was handled quickly and efficiently. The app is easy to use, and the team genuinely cares about improving the user experience. I highly recommend Easify to anyone looking for a reliable app backed by excellent customer support. Thank you to the entire Easify team for your outstanding service!
AromontBD · aromontbd.store · outside the top 100k
- 5★2026-07-13
Would definitely recommend if you are looking to add customisation with logic selection to your site. My whole offering hinged on what I was able to offer in terms of customisation of the product, and I was getting in knots trying to set this up. Easify has made it so much simpler than I could have expected, and their live chat function (thank you, Kat) saved me from A LOT of wasted time.
The Better Mess · www.thebettermess.com · outside the top 100k
- 5★2026-07-12
Great apps. Easy to install and use.
YOUR ORGANICS · yourorganics.shop · outside the top 100k
- 5★2026-07-12
Amazing Customer Service! Thank you Hannie
Glamoure · www.glamoureprint.com · outside the top 100k
- 5★2026-07-12
anne at easify helped solve problem, even got developer to help. great job
Harvest Home Interiors · harvesthomeinteriors.com · outside the top 100k
- 1★2026-07-12
SO BAD I ENDED UP MAKING MY OWN APP The app doesn't show up, so I lost money on my orders as the options needed to be add-ons. i had to honour my customers. They never compensated but fixed the problem which is whatever HOWEVER I ended my yearly plan, i paid for a full year but only used for 2 month. and i wasn't able to retrieve any of my data. I had written a help guide for my customers, which I now can't open to get the data, even tho it's my data. They give you no warning for access or that the access would end as soon as you cancel. I tried to get them to give me 1 day access or give me the data, and they have refused and want me to pay for the plan just so i can get the data, even tho i already paid for the rest of the year. I ended up building my own variant app because I don't like how their app looks and trhey refused to give me the div to custom make it myself. every lil change they have to do for how it looks. t
Serenity Art & Homes · www.serenityartnhome.com · outside the top 100k
- 5★2026-07-11
Great app! Easy to use and it's just what I needed. There was one issue with the options not displaying on 1 product and customer service jumped on it and fixed the issue within 24hrs. Great service!
EverStar Design & Laser · everstardesignandlaser.com · outside the top 100k
- 5★2026-07-11
Great customer service! Thank you Kendle!!
Kraft-it Kandle · www.kraftitkandle.co.za · outside the top 100k
- 5★2026-07-11
Great app and Anne from support was a great help to update an issue that I had.
Mirror Madness Inc · mirrormadnessinc.com · outside the top 100k
- 5★2026-07-11
Excellent and quick customer service. Answered all my questions and fixed the problem I was having.
Crown and Crook · www.crownandcrook.com · outside the top 100k
- 5★2026-07-10
Just wanted to say that I’m super happy with Clove! You always have a great answer ready incredibly fast. Thanks a lot, just wanted to leave this as positive feedback!
MAXI Blumen · unranked store
- 5★2026-07-10
Excellent customer service
Langley Card Shop · unranked store
- 5★2026-07-09
Very good functions and support, made changes in 5 minutes after writing a request through chat bubble.
Resorrex Shop & Service · sklep.resorrex.pl · outside the top 100k
- 5★2026-07-09
Very helpful!
Primavera Collection · www.primaveracollection.com · outside the top 100k
- 5★2026-07-09
Easy to get in touch with customer service via live chat and they successfully solved my issue. We look forward to our continued partnership.
JoJo Loves You · www.jojolovesyou.com · top 100k store
- 5★2026-07-09
Ho iniziato ad usare da poco questa app e dopo averne provate altre sono molto soddisfatta di aver trovato credo quella giusta. Sono molto soddisfatta dell'assistenza Chloe,kendle e altri sono stati di grande aiuto, un ringraziamento particolare a Gavin che mi ha mandato un video molto chiaro e intuitivo su quello che cercavo. L'unica cosa che forse si potrebbe migliore che almeno all'inizio nella configurazione di un prodotto sarebbe un ottima idea parlare con la stessa persona .Grazie
cartiq · unranked store
- 5★2026-07-09
Having the 24/7 chat support is very helpful. Lucy from Easify is so nice to deal with & is able to fix any issues right away. Makes the process so smooth and easy!
Charma Jewellery · www.charma.com.au · outside the top 100k
- 5★2026-07-09
We were on a tight deadline to get our website up and running and ran into an issue with some settings. Kendle and the Dev team figured it out quickly and fixed the bug without me having to do anything! Communication was 10/10. Support was 10/10. We're so glad we chose this app.
The Soap Gal · thesoapgal.com · outside the top 100k
- 5★2026-07-09
We were running into some unique and specific issues with how our custom products would display and Kai and the Dev tam were incredibly helpful in creating a solution for us and working with us throughout the troubleshooting process. Incredibly responsive team! Big thanks to all!
Revive Jewelry · www.revivejewelry.com · outside the top 100k
- 5★2026-07-08
Great support! I was battling an issue that just would get fixed. The support was quick and very efficient, they event send me a video of a step by step how to fix it! Thanks a lot!
Creatrix · bycreatrix.com · outside the top 100k
- 5★2026-07-08
Struggled at first to figure things out, but the chat with Thomas was very helpful! He was able to help me figure things out and was very patient and super nice!
Kotton and Co. · kottonandco.com · outside the top 100k
- 5★2026-07-08
Super helpful!
Fernand Denis Inc. · www.fernanddenis.com · outside the top 100k
- 5★2026-07-08
Gavin took care of my issue very quickly with custom code. this app is the best product option app i have used
Grayboe · www.grayboe.com · top 100k store
- 5★2026-07-08
This app is a game changer - it seems they have thought of everything! And the support was immediate and effective - cant fault it!
Andrew Geoghegan · andrewgeoghegan.com · outside the top 100k
- 5★2026-07-08
This app replaced about a half dozen others for me. I have products which are highly customizable, as well as the need for making kits from individual SKUs. This app handles both just fine. I was able to get it integrated into the look and feel of my site pretty quickly. The conditional rules are the best feature, allowing you to exclude certain combinations or show and hide stuff depending on earlier selections. Their support has been responsive thus far. You can use the custom HTML option to add iFrame videos. My only issue is that the image insertion method requires uploading a new file every time, instead of allowing images that are already in my media library via URL.
ZapWizard Design · zapwizard.com · top 100k store
- 5★2026-07-08
Great app! It works exactly as I expected and is very easy to set up. The customization options are excellent and fit my store's requirements perfectly. What impressed me the most is their support team. They respond very quickly, understand the issue, and resolve any queries in no time. Their customer service is professional and reliable. Highly recommended for anyone looking for a powerful product options app with outstanding support.
Gotifab · gotifab.com · outside the top 100k
- 5★2026-07-07
CHLOE being very helpful and immidiatly solved my backend problem when price is not adjusting autometiclly when selecting add-on products. thank you, and its a great app.
Razl.cc · unranked store
- 5★2026-07-07
Anne was very helpful and helped me fix a few things I couldn't figure out on my own. She was very helpful and friendly.
Sand Life Supply Co. · sandlifesupplyco.com · outside the top 100k
- 5★2026-07-07
This app comes with exceptional customer support. Lucy from Easify was very helpful and kindly took the time needed to address my needs.
The Joy Box Boutique · thejoyboxboutique.com · outside the top 100k
- 5★2026-07-07
I really liked the level of support offered from the app. I subscribed with no expectation, and I ended up with an amazing personalizator for my store. I would definitely recommend Easify and their support
welcomatatelier · welcomatatelier.com · outside the top 100k
- 5★2026-07-07
Chloe hat mir heute meinen Tag gerettet. tolle Leistung und schnelle Lösungen. ganz herzlichen Danke an Chloe.
Das Atelier 67 · dasatelier67.shop · outside the top 100k
- 5★2026-07-07
Lucy a été d'une aide incroyablement efficace. Merci à elle pour son soutien et sa pédagogie.
Petites Merveilles by M · unranked store
- 5★2026-07-07
great prompt service and fantastic app with great features
StreetStyle Stickers · www.streetstylestickers.co.uk · outside the top 100k
- 5★2026-07-07
Problème d'application réglé très vite, merci à Gavin pour son efficacité.
Kapsule Nails · kapsulenails.fr · outside the top 100k
- 5★2026-07-07
Chloe was quick and helpful, appreciate getting me up and running quickly!
McCann's Medical · mccannsmedical.com · top 100k store
- 5★2026-07-07
This app is a gamechanger. Support member Kai was amazing.
Flag Lodge · unranked store
- 5★2026-07-06
Super helpful!
Eleanor Rhea & Co. · eleanorrheaco.com · outside the top 100k
- 5★2026-07-06
The chat support with Tracy was great and my issues was resolved right away.
Forza Sports · forzasports.com · top 100k store
- 5★2026-07-06
Just getting started with this app but the customer service 24/7 chat is unparalleled. I have tried other apps and when you have to wait for a return e-mail, everything takes way too long. My chat representative (Clove) went above and beyond. I wanted to see if their app could do what I needed and she quickly created a video of exactly what I wanted to accomplish. She then proceeded to send me another video with a step by step guide to create the same feature on my end. Also a huge plus is the app is a lot easier to use then others, with a big database of how to guides for the features they offer.
LEFT OUT DESIGNS · unranked store
- 5★2026-07-06
This app solved the exact problem we had of adding color swatches for multiple customization in the product cards. We wanted to make the outline on the selected color more obvious and Anne was able to fix it for us for free. It’s a great resource to add to our website and the staff were so helpful and responsive.
catgirl pottery · catgirlpottery.com · outside the top 100k
- 5★2026-07-05
Very responsive and competent customer service ! I had a display issue on my product page and Chloe was very quick and efficient in addressing it Thank you !
Miniloute Bijoux · miniloutebijoux.com · outside the top 100k
- 5★2026-07-05
It has been very helpful and allows me to do alot of the work myself, without hiring a professional.
Ye Ole Sweet Shoppe · yeolesweets.com · outside the top 100k
- 5★2026-07-05
The Easify team has always been available to help us out with issues, custom setup and assistance with better ways to achieve the results we were looking for. I would highly recommend using their apps for custom product features
Transfers by MoreTranz · moretranz.com · top 100k store
- 5★2026-07-05
app works great, help and advice is perfect. Always solve any problems im having
Crumb Together · www.crumbtogether.co.uk · outside the top 100k
- 5★2026-07-05
The app is very comprehensive and a must have for detailed product personalisation. It has many features that our business needs to operate and sell effectively across a diverse range. I was struggling with our previous variation app as didnt do what we needed, Easify certainly does what it says on the tin and a whole lot more. Currently using pro version but will upgrade again when its required as the other features offered are top shelf. Had an issue with initial set up creating base options as was adding order incorrectly and causing confusion, jumped on to Easify support and Gavin was on hand to help within minutes and helped rectify the problem immediately. Thanks Gavin and the Easify team, genius app with so many features other apps cant supply! Excellent!
V&C Designs Ltd · unranked store
- 5★2026-07-04
Mari was very helpful in solving my issue. I recommend this app due to the fact that her support was so quick and directly helpful to my exact issue
Bod.e Decor · unranked store
- 5★2026-07-04
I had a small issue with how my option labels were showing on my website and Anne reached out to my almost immediately. I provided what she needed to evaluate the issue and she was able to have my site customized to meet my needs in no time. Couldn't be happier. I absolutely love this app! I couldn't run my website without it.
Embedded Designz · www.embedded-designz.com · outside the top 100k
- 5★2026-07-03
Clove is very responsive and she resolved my issue very quickly. Thank you!
Jiyu Florals · www.jiyuflorals.com · outside the top 100k
- 5★2026-07-03
Exactly what I was looking for my purse personalization option. Thanks to Kat for the help in setting this app.
MacondoForever · macondoforever.com · outside the top 100k
- 5★2026-07-03
We absolutely love this app! Could not be without it, and the support is great. Highly, highly recommend.
Dandy's Topsoil & Landscape Supplies · www.dandys.com · outside the top 100k
- 5★2026-07-03
Great app customer service is excellent always there for me! I was lost for so long on how to do this on my site and this app does great.
Terrapothecary · terrapothecary.com · outside the top 100k
- 5★2026-07-03
I had an issue with certain collection pages loading on my site and a separate company had told me it was an issue with Easify. Hoa and Easify support looked deeply into the issue and contacted Shopify Support to not only resolve the issue, but to get Shopify to actively look into the issue and fully resolve it. I can't thank the Easify team enough for looking into this issue greatly affecting our site's functionality and clearing up the issue. Their support team is extremely helpful in that regards. The app is also fairly easy to use and helps me list multiple products at once which saves me a load of time since I have a lot of products and variants. Definitely would recommend.
Odd Jobs Media · oddjobsmedia.com · outside the top 100k
- 5★2026-07-03
Amazing customer service, each and every request (no matter how challenging) has been handled swiftly and with the highest professionalism in such a timely manner. Anne and the team are so helpful and always deliver outstanding service, We at cannot thank you enough.
LUXE FAVOURS · unranked store
- 5★2026-07-02
Guter Support bei Fragen.
Kairos · kairos.shop · outside the top 100k
- 5★2026-07-02
Thanks for the quick help from Kendle!
BentoHK · bentohk.com · outside the top 100k
- 5★2026-07-02
Me atendió Clove y fue fenomenal! muy amable y paciente. explicandome todo claramente y para que lo entendiera y pudiera resolver mi duda. Y respondió muy rapido!!
REGALAMAMÁ · regalamama.com · outside the top 100k
- 5★2026-07-02
Absolutely fantastic, Easify is the best product option app on Shopify. Amazing support! :)
Stickered · stickered.co.nz · outside the top 100k
- 5★2026-07-02
It is a nice app and Chloe from the support team is very supportive!
Marking Printing · www.marking-printing.com · outside the top 100k
- 5★2026-07-02
chat support was really excellent. Thank you, kendle, for your prompt assistance and great support. I really appreciate your help!
Blak Sand · blaksand.com · outside the top 100k
- 5★2026-07-02
The customer support from Lucy is fantastic!!! Thank you
Silent Disco Stars · silentdiscostars.co.uk · outside the top 100k
- 5★2026-07-02
Great app so far with features that have been useful to what we need on our website! We had a few issues with the app and our theme code but Suzy on the Easify team got it all fixed super quickly. The team is very responsive which makes using this app even better. Would recommend!
Sarah DeAngelo & Adorne · sarahdeangelo.com · outside the top 100k
- 5★2026-07-02
I just recently started using the app, and anytime I've reached out to customer support, they've been incredibly responsive. I especially appreciate that they set up your first option set for free. That took a huge weight off my shoulders because conditional logic can be a bit overwhelming if you're new to it. Chloe was fantastic! She answered all of my questions, got my first option set configured in just a few minutes, and even shared helpful suggestions to make the customization process easier for my customers. The level of support has exceeded my expectations, and I'm really happy with my experience so far. I definitely recommend Easify!
Alumni House Apparel · www.alumnihouseapparelshop.com · outside the top 100k
- 5★2026-07-02
Anne and Clove provided a very conscientious and thorough service; I’m so glad to have had their help – your team are truly brilliant.
Redragonshop · redragonshop.myshopify.com · top 10k store
- 5★2026-07-01
Lucy a été très réactive et d'une grande aide tout au long de nos échanges. Un grand merci à elle pour son professionnalisme et son efficacité. Je recommande vivement !
Blow my mind · blowmymind.fr · outside the top 100k
- 5★2026-07-01
The customer service is next level!!!
Wenzel TCG · wenzeltcg.com · outside the top 100k
- 5★2026-07-01
Very nice app, easy to use, great support, many options available just for 10 usd a months. I tested competitors app and for this money they have half functions. Only one thing i wil advise (which complicated a lot my chose) is make much more videos of how to make as well as videos from bloggers. it make trust.
Moment · www.shopmoment.com · top 10k store
- 5★2026-07-01
Kat has been very kind and very efficient, she solved easily my issue!
KIAMAstore · kiamastore.com · outside the top 100k
- 5★2026-07-01
I have been using this app for about 3 months and love how easy it is to use and customise to my needs. I ran into an issue which I couldn't fix, so contacted the team to help. They were very prompt in answering my queries, and kept me up-to-date while the development team took a deeper look into my issue. I highly recommend using Easify - for someone who is definitely not tech savvy it's so good to know their support team is available 24-7 to help me resolve any problems I encounter. They are genuinely lovely to communicate with. Thank you!
Baked by the Bay · www.bakedbythebay.com.au · outside the top 100k
- 5★2026-06-30
she was great and very helpful
The Cookie Crate · thecookiecrate.com · outside the top 100k
- 5★2026-06-30
I have been looking for an app that was easy to use, I went through over 10 apps that did not meet my needs. I am happy to have found this app. Kai and Suzy were great, and provided an option that works for me. I would definitely recommend this app. I am excited to use this app further in my store. Thank you again :)
ZenZaray · unranked store
- 5★2026-06-30
Hannie answered my question quickly and efficiently! Thank you for the help.
Michelle Miles Books · michellemilesbooks.com · outside the top 100k
- 2★2026-06-30
Apres avoir fait un essai avec le forfait a 19euro je suis trés dessus beaucoup de problématique j'ai annuler
Fil de Miel · fildemiel.com · outside the top 100k
- 5★2026-06-30
Great support team,very responsive and clear in their explanations. The issue was addressed quickly and professionally. Thank you suzy and Anne,Audrey !
NZHomeware · nzhomeware.co.nz · outside the top 100k
- 5★2026-06-29
good service and app
ZAPDRESS · www.zapdress.com · outside the top 100k
- 5★2026-06-29
Wir haben die Easify Custom Product Options App ausgiebig getestet und sind wirklich begeistert. Die Funktionen sind sehr umfangreich und bieten alles, was wir für personalisierte Produkte benötigen. Besonders positiv ist die Einrichtung: Sie ist sehr übersichtlich aufgebaut und auch ohne grosse Vorkenntnisse einfach umzusetzen. Falls doch einmal Fragen auftauchen, findet man auf der Hilfeseite ausführliche und hervorragend dokumentierte Anleitungen. In unserem Fall reichte die Dokumentation für eine spezielle Anpassung nicht ganz aus. Daraufhin haben wir den Support kontaktiert – und waren beeindruckt: Innerhalb von nur 30 Minuten wurde unser Anliegen bearbeitet und der benötigte Code angepasst. Das ist ein aussergewöhnlich schneller und kompetenter Service. Ein grosses Kompliment an das Easify-Team. Wir können die App mit bestem Gewissen weiterempfehlen!
thehockeyshop.ch · thehockeyshop.ch · outside the top 100k
- 5★2026-06-29
Amazing app! It makes adding product add-ons to our Shopify store simple and works exactly as we need it to. The customer support is outstanding. They're always quick to respond, incredibly helpful, and go above and beyond to find solutions. I highly recommend this app to any Shopify store owner looking for a reliable and powerful product options solution.
Papillon Gowns · papillongowns.com · outside the top 100k
- 5★2026-06-29
We have used this app for over a year now to allow our customers to configure options and customize their products. The app works like expected, but what's even better than the app function is how responsive their team has been when odd bugs or theme conflicts come up. Every single time I reach out (which is actually infrequent, the app just works) my issue is resolved same day if not within a few minutes. 10/10 would highly recommend this app if you're looking to give your customers configuration and customization.
Novel Carry · store.novelcarry.com · outside the top 100k
- 5★2026-06-28
Exactly what I was looking for to add to my site! Super user friendly and straight forward to implement. I had one little issue pop up on my checkout page when testing it and their support team member, Gavin, was able to quickly resolve it. Love the look and ease of this app! Thank you!
Devon Grimes · devongrimes.com · outside the top 100k
- 5★2026-06-27
very responsive and very helpful thank you
PawPottery · pawspottery.com · outside the top 100k
- 5★2026-06-27
Thank you for your support.
Hapiten · hapiten.co.jp · outside the top 100k
- 5★2026-06-27
Absolutely fantastic app. Needed a simple way to add options/customization to a product type. Installed in minutes and able to customize in the free tier the look of the fields to match my store design.
Cat Universe · www.catuniverse.co.uk · outside the top 100k
- 5★2026-06-27
Only a week in and I’m already highly impressed. The app is incredibly user-friendly, making it easy to build custom product options for my clients. On top of that, the customer support is top-notch. Hannie was exceptional; they kept me updated throughout the entire support process and followed up once my issue was resolved. Highly recommended!
Willow + Barn · www.willowandbarn.com · outside the top 100k
- 5★2026-06-27
Excellent customer service from Gavin and Voilette at Easify, and the App is easy to use and works great. Thanks! Gavin was patient and guided me through a brilliant solution using Easify Product Options. Talented and highly skilled!
Luminius Wood Watches, Australia · unranked store
- 1★2026-06-26
Hello, The app crashes every time I try to add an option. I'm paying €20 per month, but it's impossible to configure anything because of this issue. Could you please help me resolve it? Thank you. my mail : laqbaqbi@gmail.com
SAFRAN · unranked store
- 5★2026-06-26
Extremely helpful! Kai fixed my issues for me! Thank you Kai!
Embroidery-N-More By JAC · embroiderynmorebyjac.com · outside the top 100k
- 5★2026-06-26
Hannie helped us out with some technical issues with option sets and she did an excellent job. Thanks, Hannie!
Ultimate Adventure Supply · ultimateadventuresupply.com · outside the top 100k
- 5★2026-06-25
Support responded quickly and was able to resolve the issue. Great communication and support.
Resendez Gift Shop · www.resendezgiftshop.com · outside the top 100k
- 5★2026-06-25
Mari was very responsive and helpful in the live chat and handled my issues swiftly.
Light Tape Shop · unranked store
- 5★2026-06-25
Representative was very professional and helpful. My question was answered thoroughly and they waited online to make sure the solution worked, and it did! Great job!
The Blissful Date · unranked store
- 5★2026-06-25
Customer Help is very great! Thanks Anne for the quick response.
My School Uniform NZ · myschooluniform.nz · outside the top 100k
- 5★2026-06-24
muy buen servicio al cliente, me han ayudado un monton!!!!
Lenia · www.lenia.es · outside the top 100k
- 5★2026-06-24
Super helpful and easy app, definitely recommend.
Chérie Charm Co. · cheriecharmco.com · outside the top 100k
- 5★2026-06-24
Really happy with the app, it works perfectly for what I need! Support was also super fast and on the ball! Highly Recommend.
REDBIRD APPAREL · redbirdapparel.co.uk · outside the top 100k
- 4★2026-06-24
サポートが手厚くていい
ポリカショップPRO −工場直送販売− · polyca.shop · outside the top 100k
- 5★2026-06-24
Had an issue with live preview and Chloe got it fixed for me in very reasonable time and gets my store continuing to expand products options
Redline Rebel · redlinerebel.com · outside the top 100k
- 5★2026-06-24
I recently worked with the Easify team to resolve some issues with the Product Personalizer on our Shopify store (Ad Lunam Designs), and I couldn't be happier with the experience. The whole team was incredibly responsive and thorough. Suzy was quick to identify the root cause and applied an initial fix, and Thomas helped walk through technical details to make sure we were on the same page. Anne documented everything carefully and escalated it to the dev team. Audrey and the technical team then went above and beyond — they resolved the live preview, cart drawer update, and mobile display issues all at once. Special shoutout to Hannie and Kendle for checking in and making sure everything was good to go. And of course, Lucy for getting the ball rolling. If you run a Shopify store and need a powerful product options/personalizer app with genuinely great support, Easify is the real deal. Highly recommend!
Ad Lunam Designs · adlunamdesigns.com · outside the top 100k
- 5★2026-06-24
Great app and service! We had special requests and needs for an optimal integration for our shop and Chloe and the team were very helpful to deliver a custom made solution that work just as we wanted. Big recommendation.
Olé Olé · oleole.art · outside the top 100k
- 5★2026-06-23
I had a very good support experience with Tracy. She was polite, patient, and handled my concern professionally. She listened carefully, gave clear responses, and made sure I felt supported throughout the conversation. Really appreciate her help and excellent customer service.
Qknit Clothing · qknitclothing.com · outside the top 100k
- 5★2026-06-23
App adds a lot of flexibility in adding variants. Customer service replies very quickly which was appreciated. Chloe provided excellent support to help us resolve a tricky issue.
Second Skin Audio · www.secondskinaudio.com · top 100k store
- 5★2026-06-23
Customer Service is awesome. They worked on my problem and resolved it in short order. They were also able to show me a setting I was overlooking. The user interface is pretty simple and intuitive. I can't wait to fully transition to this solution and leave my old options add-on in the dust! Oh yeah, can't believe what you get for a free subscription but I ended up opting for the $9.99/mo choice.
FamilySaunas.com · familysaunas.com · outside the top 100k
- 5★2026-06-23
Kat was great and helpful, fast solution found
3D Kitchen, Home & Office · 3dkitchenhomeoffice.com · outside the top 100k
- 5★2026-06-22
Great app with many customization options. Works well for our handmade eyewear store. Looking forward to resolving a minor compatibility issue with another app through their support.
kikiki optique · unranked store
- 5★2026-06-21
We have recently started using Easify and it looks like the solution for many customization requirements that we want to implement. Easify really allows for many customizations that the native Shopify functionality does not offer. During the implementation we encountered a translation related issue but this was quickly and correctly resolved with Easify's helpdesk and professional technical support. We're looking forward to implementing many more options-sets.
Vondel Diamonds · www.vondel.com · outside the top 100k
- 5★2026-06-19
Phenomenal support from Audrey for our first custom measurement piece. She gave me useful tips and was able to guide me for future products. Thank you Audrey!
Studio Gypsied · studiogypsied.com · outside the top 100k
- 5★2026-06-18
Esta facil de usar una vez que pensamos logicamente, utilice la app para la tienda de mi optica y quedó muy bien! cuando tuve problemas contacté a support y me mandaron muchos tutoriales utiles.
Europtical · europtical.shop · outside the top 100k
- 5★2026-06-18
Lucy did a Awesome Job helping with my problem
DG Headlight Restore & More · unranked store
- 5★2026-06-18
great app!
Zadelkrukshop · zadelkrukshop.nl · outside the top 100k
- 5★2026-06-18
Application facile d'utilisation et SAV rapide. Je recommande
L'atelier de Kervine · latelierdekervine.com · outside the top 100k
- 5★2026-06-18
Chloe was a great help to me today. She helped me understand what I was doing wrong and pointed me in the right direction. Great service!
ELDe Collection · unranked store
- 5★2026-06-18
The customer support staff at Easify is stellar! They are very responsive. Hannie reviewed our complex customization requirements and gave a thorough explanation and direction. Top class!
HFHEC · unranked store
- 5★2026-06-18
fantastic service. fixed a problem our webdesigner had created without any fuss, very very happy with Easify and their team. Thank you.
ergometric · www.ergometric.co.uk · outside the top 100k
- 5★2026-06-17
It is an amazing app, the supportive team is too much supportive, specially their team member Tracy helped me a lot and made my day. thank you
Samaha Collection · samahashop.com · outside the top 100k
- 5★2026-06-17
I have to say that the support with this app is amazing. I had a problem today trying to offer mutiple pricing options and Lucy was so patient with me and fixed everything and explained what she was doing so that I could also learn at the same time. I would absolutely recommend this app if you are looking to offer personalisation on your products.
Millianna's Childrens Emporium · milliannaschildrensemporium.co.uk · outside the top 100k
- 5★2026-06-17
Awesome service, really fast and solution oriented
emma & noah · www.emmanoah.de · outside the top 100k
- 5★2026-06-17
Lucy went above and beyond to help me with an issue I was facing. She took the time to fully understand the problem and patiently guided me through the solution step by step until everything was resolved. Her professionalism, knowledge, and willingness to help made the whole experience smooth and stress-free. I can't thank her enough for all her support. She was an incredible help, and it's rare to come across such dedicated customer service. Highly recommend Easify, and a special thank you to Lucy for her outstanding assistance!
Exude · www.exude.in · outside the top 100k
- 5★2026-06-17
We've had a great experience with Easify. The app was very easy to set up and configure, and it does exactly what we needed. Their customer support is excellent as well—whenever we've had a question, the chat support team has been quick to respond and very helpful in resolving issues. Highly recommend this app for anyone looking for a simple, reliable solution.
Arranmore Lighting & Fans · arranmorelighting.com · top 100k store
- 5★2026-06-16
App has been great so far with great features and great support.
Odd World Studio · www.oddworldstudio.com · outside the top 100k
- 5★2026-06-16
Lucy and Chloe are very good at their job and the support is fantastic!
Shaped Studio · www.shapedstudio.com · outside the top 100k
- 5★2026-06-15
So impressed with how efficient the support is. So far the app looks to be very easy to use once you know how to navigate it - a few features that need some polishing but I think as I upgrade these features get better. For the standard plan even on a budget i think its fantastic for small business.
Miss Clavel · missclavel.com.au · outside the top 100k
- 5★2026-06-15
Great app, does what I need without costing me. Looks great and love the customization. I use it for an additional description box and a drop down for another product. I had some issues with it re-rendering but Anne and the team were able to solve it super fast, and on a Friday evening! Highly recommend.
Frog Mustard Stickers · www.frogmustardstickers.com · outside the top 100k
- 5★2026-06-14
Amazing customer service
Artdate · www.artdatejo.com · outside the top 100k
- 5★2026-06-14
Its a really great app, and the customer support was there when i needed them, Gavin was great and helped me through the whole process, Cant recommend it enough.
MyGrivStore · mygrivstore.com · outside the top 100k
- 5★2026-06-14
Back to add to my review! Another great experience! Anne was wonderful to work with and very prompt with my requests! Highly recommend this app. Super easy to use. Thank you! Hannie was super fast with answering my questions and getting the design exactly to my liking. Thank you Hannie for your help!
Lisa Buchanan Designs · lisabuchanandesigns.com · outside the top 100k
- 5★2026-06-13
Anne was great. Able to help me fix my page. I did not really wait that long to have someone on the chat help me. And I like this app, it is free for me with a lot of features. No need to upgrade for starters.
BoxUnboxed · getboxunboxed.com · outside the top 100k
- 5★2026-06-12
Super service de la part de Mari !!! Elle a répondu rapidement à mes questions de façon précise.
Studio PixoPaws · 90zcy0-ut.myshopify.com · outside the top 100k
- 5★2026-06-12
I only have the free version but looking to upgrade at some point. I had an issue with the products not showing in trial themes I was testing and Anne was extremely helpful and even sent me a video on how to do it :-) Thank you Anne
Fry's Catering Ltd · www.fryscatering.co.uk · outside the top 100k
- 5★2026-06-12
As a Shopify development agency, we frequently implement complex custom product option logic for our clients. Easify is not only incredibly flexible and intuitive to configure, but their technical support team especially Lucy is truly outstanding. Whenever we encounter unique business logic challenges, their support responds blazingly fast and understands the technical nuances perfectly. What impressed us the most was that they went above and beyond to build a quick demo site based on our specific requirements just to showcase the visual layout and workflow. This saved us a ton of QA/testing time and gave us total confidence when presenting solutions to our clients. Whether you are an independent merchant or a fellow web agency, this app and its team are highly recommended and absolutely trustworthy! 5 stars!
Good Vibe Digital · unranked store
- 1★2026-06-11
Does not work as advertised. Inputs do not modify the cost of an item in the cart. just get chatgpt or Claude to custom code something it takes a few hours to replace this... customer service is horrible
Woodward Home · thewoodwardhome.com · outside the top 100k
- 5★2026-06-11
Excellent app with outstanding customer support. The Easify team is responsive, professional, and genuinely cares about helping merchants. Every time I've needed assistance, they've been quick to investigate, communicate clearly, and provide effective solutions. A special thanks to Anna and the support team for their dedication and commitment to customer satisfaction. Highly recommended for anyone looking for reliable product options and great support.
Hijabians · hijabians.com · outside the top 100k
- 5★2026-06-10
The team is hard working and although i had some issues on how i was using the app, the support team handled it and helped fix the issue.
DACOBI.sk · dacobi.sk · outside the top 100k
- 5★2026-06-10
Great app and excellent support. We had an issue with TPO keys showing in the cart on our Shopify store, and Anne from the Easify team was very responsive and helpful throughout the process. She followed up, coordinated with the technical team, and the issue was fixed successfully. Everything is now working correctly on our end. We really appreciate Anne’s support and the quick resolution.
Tomioka Racing (TR) · www.tomiokaracing.com · outside the top 100k
- 5★2026-06-10
Mittlerweile arbeiten wir schon lange mit der App und sind immer noch total zufrieden und froh, dass wir uns für Easify entschieden haben. Der Support wurde erweitert und behebt weiterhin jedes Problem so schnell wie möglich. Ein zusätzliches Dankeschön geht nun auch an Kendle, Kai, Kat und Susy, die uns ebenfalls schon oft weitergeholfen haben. Ihr macht einen großartigen Job!
Frida's Wollhaus · fridas-wollhaus.de · outside the top 100k