EcoCart Green Protection · Orders and shipping
Every review we hold for EcoCart Green Protection, quoted in full, with the store that wrote it.
Bigger stores rate EcoCart Green Protection at least as well as the crowd does. The store behind each review is the part the App Store never shows.
156 reviews pulled · 156 long enough to quote · 2020-05-28 to 2025-05-21
Every review we hold, newest first
We are pleased to be involved in projects that reduce carbon, support sustainable development and climate action. Thank you to the EcoCart team for their help!
Ratta Supernote · unranked store
We were excited to partner with EcoCart as an eco-conscious business, but after onboarding, your widget isn’t working and we’ve received no support—emails ignored, meeting canceled last minute, scheduled a new meeting yesterday late afternoon again and it was canceled again. This is disappointing and unprofessional. We need a resolution ASAP. UPDATE: Marina finally was able to get ahold of me and apologized for the delay as they, I guess, don't have a team right now to manage live meetings so I am not sure why they gave that option on their website, but she was able to get my issue resolved! 4 stars for the way they handled the issue and delay. I hope they can improve the speed of their customer service for time sensitive issues like these.
Beyond Borders Collective · beyondborderscollective.com · outside the top 100k
I'm extremely disappointed with my experience using EcoCart for our website. Initially, their team was responsive and communicative, but once we activated payments, they suddenly became unresponsive. We've been waiting for over two months for a reply regarding a specific case, and it feels like they've ghosted us. I've sent multiple emails (three, to be exact), but there's been complete radio silence. The lack of support and communication is alarming, and I've started to question the legitimacy of this app. It's unacceptable that there's no clear way to contact their team or get assistance when issues arise. While the idea of carbon-neutral orders is great, the poor customer support and unresponsive team make it difficult to recommend EcoCart to others. Hopefully, they'll take steps to improve their support and communication channels. Until then, I'd caution others to think twice before using this app.
SEYANTE · unranked store
Although I like the product and the installation process was quick and smooth, we've been with EcoCart for over 6 months and each time we have been overbilled. I've emailed each time regarding this issue and promised it is fixed, including a guarantee from VP of Sales Trevor Fox, and yet it keeps happening. Unfortunately it has happened again this past month, and despite emailing my CSM and Trevor twice now, I have yet to hear a response—completely unprofessional. If it wasn't for such poor customer service, at even the VP level, I would give 5 stars.
SoulKu · soulku.com · top 100k store
Great app and AMAZING customer service. I've been working with Marina and...WOW... it has been such a great experience. Fast answers and consistently providing service and results above what I was even hoping for! Thanks! Highly recommended.
Mega Fluffy · unranked store
Several of our apps and even our 3PL are having a hard time working with Eco Cart with the way it's setup, creating a new variation/sku each time an order is placed. EcoCart tried to help, but they cannot change the fundamental way they are setup. We are going to have to remove the app.
The Eczema Company · eczemacompany.com · top 10k store
We highly DISCOURAGE the use of Ecocart and will never recommend it again. We disabled the app from September 2021 after finding an alternate solution and confirming with the team that we wouldn't be charged moving forward. However, they began charging us again in January, explained that they had migrated to a newer version of their widget so it was automatically enabled on our store again; this was done WITHOUT ANY NOTICE. Furthermore, given that they have retired the offsets for donations collected, there won't be any refunds. We cannot trust a company that is not transparent with their updates or integrations and continues to charge without any warning even after we disabled it. Although we support carbon neutral delivery, there are many alternative, more trustworthy solutions available, and we do not recommend Ecocart.
advene · unranked store
This app is easy to setup, easy to use and armed with strong support staff who reply quickly. Thanks!
Good Judy · unranked store
Great customer service easily installed once I reached out. I’m so happy to be able to have this app integrated!
Bubble Baby · bubblebaby.com · outside the top 100k
EcoCart is in support of a great cause, so I'm thankful that the app exists. I've also found the support team to be incredibly responsive and helpful, which is a huge plus.
Eddi · unranked store
A must-have app! It has a nice modern look and a great support team, and overall, it's for a noble and very important cause. Very glad to have Eco-Cart on my store
Revelmy · revelmy.com · outside the top 100k
I really want to leave more stars as I like the app in general, but I have a few issues and someone needs to get back to me otherwise I will need to delete it.
Janika Collective · unranked store
great customer support! lovely team who is there to help and follow up to make sure you are satisfied.
Saylor NYC · www.saylor.nyc · top 100k store
I love this app!! It has so much diversity in the projects you can use along with such an awesome add-to-cart button. Get this app today!
Jasmine's Home & Co · unranked store
Really amazing app for offset CO2 and support great projects about sustainability!! The customer service is on another level, super kind and quickly to assist me with everything I need, I'm really really satisfied with this app, I couldn't recommend it more!!
Erynoole · unranked store
Really like this app! I really like the concept of this app and it's great to have EcoCart in my store! It looks really good! The support is also very very helpful. Austin was very kind, helpful, and attentive to solve my problem. Really great communication! Thank you, Austin!
LUXNGIFT · unranked store
Great app! Customer service was great and helped us try the add to cart option off vs on. Toggling it on had a much better participation rate with zero customer complaints. So we're happy to keep it there so our customers can offset the emissions from their orders.
YoRo Naturals · unranked store
I am very happy with this app overall! The widgets looks clean and modern compared to some apps i looked at. The support was off the hook! Austin was very attentive with amazing communication. Everything looks great on the website!
Flex Kicks · unranked store
Austin from customer service was super helpful and helped me set EcoCart on my two expansion store and the app works perfectly, our customers are getting on board! Thank you.
TEAMM8 Australia · www.teamm8.com · top 100k store
The customer service from EcoCart is superb!! We had trouble with our set up since we sell our products by gram but EcoCart went above and beyond to fix this problem for us and even upgraded the appearance for us!! So excited to work with EcoCart for the environment!
Hidden Gems · hiddengems.hk · outside the top 100k
The Ecocart team was really helpful with the set-up when we were having trouble with a few things, I highy recommend contacting them if you get stuck. This has been a great addition to our online stores, 80% of our customer base is already chosing to offset their carbon emissions with each purchase. Our only regret is not doing this sooner!
to112-ca · unranked store
The app is not only easy to install but it's also got AMAZING customer support! A great app for a great cause. Highly recommend.
nudge · shopnudge.com · outside the top 100k
Great customer service! Austin was helpful and clear about the next steps. The design of the EcoCart checkout was simple, clean, and professional-looking.
LYFT-RX · lyftrx.com · outside the top 100k
Austin is extremely respsonsive with customer service and adjusting Ecocart for our ecom store. The design of the EcoCart checkout is clean and fits into our theme, An extremely easy way for Lahana and our audience to give back to the environment even more
Lahana Swim AU · lahanaswim.com · outside the top 100k
This is a great app for anyone looking to offer carbon offsetting for their customers and was very easy to install. Austin provided excellent customer service. Answering all my questions in a timely and professional manner while I was researching different apps and even jumping on a phone call with me.
The Savvy Elephant · unranked store
The app and the team behind it are amazing. We have nearly a 70% adoption rate on our orders. The team behind it is incredibly helpful and responsive. Highest ratings!
Baraka Impact · unranked store
Easy to implement and great value for sustainability conscious customers. Very easy for small companies who would like to help with the carbon footprint compensation.
TESSA · www.tessachile.com · outside the top 100k
Awesome customer service, they will do all the heavy lifting for you. You have to integrate this into your store, there isn't any downside. Will leave out listing the benefits, easy to figure.
True Tribe · unranked store
We are fairly new to working with a website but really wanted to have EcoCart. They made things really easy - the best customer service! This is what makes or breaks it for us... if something is just too challenging, we don't always have the time and/or expertise to make it work. So having great customer service is essential and EcoCart is really the best in this regard.
Sweet Diane's · sweetdianes.com · outside the top 100k
A great app to offer planet positive action on behalf of your business. I chose to make my shipping and store 100% carbon neutral covering the cost for my customers. You can also leave the choice to the customer to make their order carbon neutral at checkout making the whole process free on your end. Easy to install with excellent customer service.
SoulMart · unranked store
The team at EcoCart is truly top-notch. They helped us get onboarded with the platform in under 2 days and we saw a huge spike in sales because of it. Nothing better than being able to do good with good people!
Snack TBH · unranked store
I absolutely love this app. My partner and I always feel great knowing we are contributing to a good cause. Using this app makes our contributions to the things we believe in very easy. Last, but not least, the support and customer service is top notch. Everything about EcoCart is legit and we are so glad we’ve added this to our store. Awesome app…probably our very favorite app we’ve used and will continue to use.
Picasso Skin · www.picassoskin.com · outside the top 100k
After going through the features of many carbon offset apps, our choice ended on EcoCart. Integration has been quick and easy. Very reliable team.
Kana · kana-official.com · outside the top 100k
Super easy to use AND great customer service. Almost all of my customers keep this option turned on.
Basbas · unranked store
As a sustainable business, we really appreciate this app. It adds another level of sustainability to our product with no effort on our part. I just installed the app and the Ecocart team set it all up for me and made it live! I literally didn't have to lift a finger. Great support.
Bark Potty · barkpotty.com · top 100k store
EDIT: After a few days, the technical gremlins seemed to have been sorted and we have now successfully reinstalled the app without any problems whatsoever. Support has been fantastic in assisting and keeping us updated during this period and also with the installation. Must particularly thank Austin who got the widget beautifully matching our store theme. So, now a definite 5-star rating, Good idea but I don't think it is suitable for use in the United Kingdom. Was told that I needed to enter payment details to stop it showing the offset in $, but having done that it made no difference. In fact, I couldn't get it to display in our cart despite setting it up several times. Wondered if I might need to enter my bank information as well, but couldn't as it doesn't recognise UK banks. On top of all this, the Admin side of things is painfully slow.
Diecast Model Centre · diecastmodelcentre.co.uk · top 100k store
This app is great for a multitude of reasons. Integration was easy; although I had a double-cart issue, it was quickly resolved with no unnecessary fuss at all. Customer service support, especially from Austin, was prompt and helpful. The company recognizes customer feedback and works on viable recommendations to make the app better and more beneficial. Most important of all, it allows stores like mine to offer the products and services that our customers need and love while still benefitting our planet and future generations too.
Store with a Heart · storewithaheart.com · outside the top 100k
I am so glad I found this company! The process was super easy to integrate into my Shopify store and the team communicated the whole time. I seen the app in action and it is amazing. Plus, they provided copy and pics for sharing on social media which I truly appreciate. This is an awesome way to give back to the earth.
Lipstick Killers · unranked store
EcoCart is exactly what we were looking for. It was easy to integrate and they have amazing support to help us with any issues.
KINETIQ LIFE · unranked store
excellent support, works well with our site design, and have already seen customers using it after one day. highly recommend. most easy UI of these apps.
DONNI. · shopdonni.com · top 10k store
We just started to use EcoCart last month. So far, we really love it because not only it can help reduce emissions but also can have better communication with our customers. As we are going to become a fully sustainable company, this is the right step to make. Also, we really appreciate their reliable support that some technical issues have been taken care of really well.
Herbaland Canada · www.herbaland.ca · outside the top 100k
EcoCart has been a great addition to our site. They were super responsive in setting up on our cart and checkout page. Our customers love having the option to make their order carbon neutral.
Yoloha Yoga · yolohayoga.com · top 10k store
Ecocart is a big hit with our ecoconscious customers! We've had issues installing it as it was interfering with our wholesale app. But their support was awesome. They were able to investigate and set things right in no time. Highly recommend!
Flowerink · flowerink.ca · outside the top 100k
Amazing company with passionate team! Setup was seamless and beautifully matched our site UI. Highly recommend!
Hanalei Company · www.hanaleicompany.com · outside the top 100k
We have been looking for a great platform to offer our customers the option of making their order Carbon Neutral and EcoCart is 100% the best! Incredible customer service and I can't believe how easy it was to set up. 100% recommended!
Artisan Tropic · unranked store
Perfect customer care. Had issue with customization, they reached to me and made it work for us. Great great great. We love that our customers can have carbon neutral orders.
Aiva Yoga · unranked store
Very happy with the app and great customer service. I had an issue and they replied and they fixed it very quickly. I highly recommend this app.
Insurgent Vine apparel · unranked store
I love this app. Support was great in helping to tailor some of our needs to get installed and set up and my customers love purchasing the extra $2-$4 to help with climate change. Highly recommend!
DANIELLA SHEVEL · www.daniellashevel.com · top 100k store
Easy initial setup and very responsive team that was flexible in working w/ us to customize their technology to accommodate a unique requirement on our end.
Rae Vino · unranked store
such a great app! Love that we can provide an eco-friendly option to our shipping as a sustainable brand. I even find that my clients choose to donate when they are picking up. The integration is user-friendly and the EcoCart team is so helpful. I highly recommend this app to any business!
Diphy Wellness · unranked store
We use the app to help offset the carbon on our shipping, this is a great way to help reduce the impact we have on our planet. It is also great that they help with marketing assets and copy for websites. Our experience with Eco Cart is great and would recommend it.
LOVE HERO SUSTAINABLE FASHION · lovehero.co · outside the top 100k
Simple to install, nice option to have. Our products are eco-conscious so it is nice to offer customers a solution at checkout to offset shipping emissions.
Cheese Grotto · cheesegrotto.com · top 100k store
The EcoCart app was incredibly easy to install and set up. After a few tweaks with some help from the support team, we found it worked perfectly!
NutriChem · shop.nutrichem.com · outside the top 100k
Our customers seem to love it, uptake has been amazing since we began. Great initiative. Saving the planet click by click! Although submitting this review seems to be a bit trickier than expected.
Skullcandy NZ · skullcandy.co.nz · top 100k store
Really grateful to have come across EcoCart! It's been such a wonderful addition to our checkout page and I'm so pleased to see our customers take part in it. Would love more design display options for it to be more cohesive with the website, but a great addition nonetheless.
LEAP LOVES GREEN · unranked store
Great app to make orders carbon neutral. Our customers love it, it tracks the weight of items to estimate it's carbon footprint and then you can offer for your customers to pay to make it carbon neutral or pay for it as the business.
Peanut and Poppet · unranked store
Dane is a great partner to work with! We onboarded with EcoCart awhile ago during the pandemic and customers valued the opportunity to reduce their carbon footprint
Spritz Tea · unranked store
This app has had an incredible impact on our company! We are doing our part to help, and our customers really appreciate it. To top it off the customer service is top-notch! Thanks guys, pleasure working with you.
Gin Amber Beauty - 100% Natural · unranked store
Great app! We appreciate giving our customers an option to make their orders carbon free, as well as having the flexibility to do it for them. Many of them appreciate it too.
Taos Footwear · taosfootwear.com · top 10k store
In some ways, this is the most important app I have. It enhances my brand's mission and empowers the buyer. Every CPG company should use this service.
Happyface · happyfacemasks.us · outside the top 100k
Eco cart helps my customer see our brand as sustainable and it helps them feel like they are in control. Super easy install and their team is very easy to work with.
ShopSOLS · shopsols.com · top 100k store
I use this app to give my customers the option to make their orders carbon neutral. I love that one of the project options is in Colombia, which aligns perfectly with the mission of my shop.
Tulia's Artisan Gallery · www.tulias.com · outside the top 100k
EcoCart has made it easy for us to add a carbon neutral option on our orders. It was simple to implement and provides a clear explanation of the process for our shoppers. This is a great way to support our values, and those of our customers, and we're thrilled to be using the app!
Franne Golde · www.frannegolde.com · outside the top 100k
Great service. The integration into our Shopify Plus account was fairly easy. The company was responsive to our questions and helpful in providing solutions.
Grow Organic · www.groworganic.com · top 10k store
EcoCart is 100% values aligned with Sudara's mission, helping our customers do more good in the world!
Sudara · sudaracol.com · outside the top 100k
Having carbon neutral orders is a win for everyone! We find lots of value in EcoCart! Our customers like the option to add it to orders, and we like providing it for them.
Greater Than · www.drinkgt.com · top 100k store
This is a great app to add to your online store to encourage customers to support the environment. Set up is easy.
AS by DF · www.asbydf.com · top 100k store
As a company that stands for environmental and cultural preservation, we are grateful that a majority of our customers choose to be carbon neutral through the EcoCart app. We hope more companies will be environmentally responsible in protecting Mother Earth.
Herbalaria · herbalaria.com · outside the top 100k
Not only can we feel better about the impact of our eCommerce operations, but we also have had positive feedback from our customers. I have nothing but positive things to say about EcoCart. The dashboard is easy to maneuver and makes it easy to share our impact with our team and customers.
UNITY · get-unity.myshopify.com · outside the top 100k
So far so great! Our customers consistently choose to offest their purchases. We love knowing that our shop can consistently donate to wonderful environmental projects. Thanks!
Mizuba Tea Co. · mizubatea.com · top 10k store
I use EcoCart because I was looking for an easy way to make my orders carbon neutral. The integration to my shopify account is really easy and after this, everything runs smoothly by itself.
Club Terracotta · clubterracotta.ca · outside the top 100k
EcoCart is awesome. Their team and customer support top notch. They helped work out a few kinks with custom CSS for my store. And the product helps us (and out customers) to do our part to fight climate change.
Troop Beverage Co. · drinktroop.com · outside the top 100k
Great app, it aligns well with our business goals and purpose. Very easy to install and clients are using it well.
Al Gusto Coffee Company · www.algustocoffeeco.com · outside the top 100k
The app was easy to install, and Dean was right on top of the few questions we did have. We've also been pleasantly surprised by how many of our customers are choosing to make their orders carbon neutral!
Endurance Tap · unranked store
Once I read what Eco Cart did I instantly recognized the value in the service. Many people are becoming more aware of their environmental impact so it only made sense to give them means to offset their imprint. I was happy with how quickly everything got set up. All my questions were answered within a day. Great job EcoCart.
Dew South · unranked store
I used Eco Cart to provide my customers with the peace of mind of knowing that all their shipments were carbon neutral shipped. We at Faro Board Bags cover this cost in collaboration with the Ecocart app. The team at Ecocart has been great and they help set everything up for me. It was a very easy experience and my customers love it.
Faro Board Bags · faroboardbags.com · top 100k store
From start to finish, this has been the best company to deal with. They are truly passionate about making a difference in our communities and our planet. With these like-minded businesses working together, we can create positive change.
O2 Active Recovery · unranked store
I couldn't figure out how to install and get the app to run seamlessly when I first installed it. However the team was super helpful and quick in assisting me with the setup and getting the app to run perfectly. My customers love it and so do we! Thanks & keep up the good work.
Kosha Yoga Co · unranked store
We have had customers tell us how much they appreciate Rowdy Bars incorporating EcoCart to our website. We truly want to make a difference in more ways than one. Thank you EcoCart!
Rowdy Bars · unranked store
EcoCart is a fantastic app and organization. Customer service could not be any better. They listen, take action and help solve any issues that come up with rolling out, which were very few. I think every store on Shopify should have it enabled. Please reach out to me if you want any further detail. ward@heidicarey.com
Heidi Carey · www.heidicarey.com · top 100k store
We are loving this app as it not only makes us as a brand fill good about the opportunity to have carbon neutral orders, but it also makes the customer feel good that they can make an impact as well! They also have a great team that provides excellent support.
Truth Alone Clothing · unranked store
EcoCart is a great fit in our mission to be environmentally friendly and sustainable. Our customers have let us know they appreciate the option, and we typically see an adoption rate on over 10% of our orders. Setup was very quick and easy. I'd highly recommend it to any brands looking for an easy way to help save the planet.
Ritual Zero Proof · www.ritualzeroproof.com · top 100k store
I've always wanted a way to contribute back to the environment with my sales, and EcoCart lets you do just that! The setup was extremely simple and was up and running in under 15 minutes. I am so happy to have discovered this app, every store should install it!
BobaMate · unranked store
Really amazing app with simple integration and great customer support. Highly recommend for literally every Shopify business to start having a positive impact. Especially love the automatic geo-location project support that all the customers get to see at checkout.
Barkley Eyewear · unranked store
Excellent support, great app, I recommend. They helped me to set the app. But no possibility to translate all the content.
Les Âmes Fleurs · www.lesamesfleurs.com · outside the top 100k
Pretty convinced this app is a scam. I've sent them multiple emails through different methods (from Shopify's app, in app, and on their site), and I haven't heard a reply from them. It's been about a month, so I'm not being impatient. Really frustrating for a handful of reasons but the main one is: WHAT ARE THEY ACTUALLY DOING WITH THE MONEY? It's hard to believe a company that is supposed to donate money on behalf of my business is legitimate with this type of experience. I'm pretty shaken up by this app because I wanted to show goodwill on behalf of my business and my customer would be too with willingness to donate to a cause. Can anyone verify this organization's legitimacy?
GUÜDS.io - your new favorite health food store + warehouse club · unranked store
Awesome app! Such a great concept, glad I'm using for my store now. Very simple and easy to install.
Flasch Nutrition · unranked store
An easy to use, wonderful way to make orders more eco-conscious. Great for small businesses looking to be cost-efficient while also elegant and effective.
Maven Women · unranked store
Dane, Bénédict & Zain have been fantastic in helping setup EcoCart to work with our site, also spending some time out of their day to have a video chat. Out of the box it was nearly there but after a few tweaks we couldn't be happier.
My Jungle Shack · unranked store
Amazing app! Customers love this option and so do we! Cant recommend this app enough and unreal customer service if you have any question or query! Cheers EcoCart!!
JARA HOUSE · unranked store
This app is the answer to all your carbon-offsetting prayers. It's taken the stress out of needing to make sure we are doing all we can to be carbon-neutral. Our customers want to play their part and EcoCart has helped them help us to help the planet! Dane (the owner) has been a pleasure to deal with and is super responsive and patient. He's also been amazing at getting the app to look just how we need it to on our checkout. The process for us and our customers is effortless and it makes all the difference. It's so rewarding seeing our collection amounts and the amount of trees that it equates to on our dashboard. Cannot recommend this app enough.
GardenistaUK Store · gardenistauk.com · top 100k store
Great customer service! Dane Baker was extremely helpful in setting us up with EcoCart! We can't wait to share this wonderful app with our customers!
KROST · krostnewyork.com · top 100k store
Brilliant app and amazing customer service. Dane has been super helpful in setting up the app in our store. We really look forward to contributing to carbon offsetting initiatives.
The Detox Market · www.thedetoxmarket.com · top 10k store
It honestly caught me off guard how easy it was to use. I also appreciate Dane's (Co-Founder & CEO) responsiveness via email. He shared with me content that we will use to communicate the value proposition to customers and we look forward to contributing to carbon offsetting initiatives!
Stolmid · unranked store
Great app and great customer service! The people at EcoCart have been super helpful in fixing the customization of the app in my store! Thumbs up for you!
Vinifero Wines · unranked store
Great concept and easy to understand execution. We just downloaded it but we are excited to see how customers like it. Great customer service and Dane helped me implement the widget when I had any issues. Easy to set up as well!
Alterre · alterreny.com · top 100k store
Brilliant app and customer service, the Team have been really helpful to fix some small hurdles when setting up and we're happy to support such great projects helping the planet with EcoCart!
BOUCLÈME · unranked store
We've been using EcoCart for about six months, and our customers love it! The platform is free, simple to set up / use, and aligns perfectly with our sustainability-focused mission. Thanks to EcoCart, offsetting carbon emissions has never been easier!
The 2050 Company · unranked store
App works seamlessly and you can customize basically anything you want! Support is great as well - they will try to help you even if you don't need it at all ;)
alternativefishinglures · unranked store
Easy setup, easy way to help safe the planet. Can't see why people would not add this, it's the least we can do.
Sybotanica · www.sybotanica.com · top 100k store
This app has been fantastic to take the next step for sustainability for my business. Dane and his team are so thorough, making it easy to get up and running, I'm not great with tech but he and his team took care of everything. I particularly appreciated the unexpected package that they put together with all the info, wording suggestions, and images, it's saved me so much time, precision, and energy. I can't recommend them highly enough!
Snapdragon & Thistle · unranked store
We really love the app, the projects they support and the team behind it. Their customer support has been excellent!! They solved every issue we had with professionalism, patience and kindness. Thank you!!
Lost in Samsara · www.lostinsamsara.co.uk · outside the top 100k
The embedding of donation box was flawless. I needed help with some mobile display Dane got it done right away. Thanks for good service.
Pamisva.com · unranked store
We love this concept, and had a great experience setting it up, with help from the Ecocart team who customized it to fit our shops look - great service and quick replies! Thank you!
SITTINGSUITS · sittingsuits.com · outside the top 100k
Great app. I've been looking for an app like this for ages and I'm glad I was able to find it. The team were super helpful to fix a few issues and get it up and running quickly.
HAVAH · www.havahcouture.com · outside the top 100k
Awesome way to help our planet and our business. The app works well, customer service is outstanding!
Racing Additives · unranked store
Really great app! Dane was super helpful in getting everything set up just as we needed, helping with any adjustments we requested! Fabulous customer service, super responsive!
One Wear Freedom · www.onewearfreedom.com · outside the top 100k
Dane was very helpful doing the installation for us. Still yet to be tested with actual sales but look promising.
ezywheel · unranked store
Great support for installation and configuration with a bunch of visual assets to adapt to my store or inspire us in the right direction. Flawless customer service and every single purchase in the last 3 days since installation added the carbon neutral option and increased my conversion rate at the same time. 5/5 Highly recommend.
Meo Marley's Herbal Blends · unranked store
We highly recommend EcoCart. Dane and the team are incredibly helpful and responsive. They went above and beyond when assisting us with the integration and customisation of the app. We have been up and running for a month or two now, and the response has been amazing. Thanks Dane + team!
Hobes · au.hobes.co · outside the top 100k
Great app, works very well and encourages customers to think about their carbon footprint. Very helpful communication from the developers. Thank you!
Chocolatey Clare · unranked store
EcoCart is amazingly easy to implement and much loved by our customers (on Simbly.com). The messaging that appears in the shopping cart about carbon-neutral shipping has improved our conversion rates, enabling us to grow our business and reduce our impact on the planet. Implement this immediately. You'll be glad you did.
Simbly Furniture · unranked store
I'm not good with technology at all, but this app is so easy to use and install. Simple, clean, and helps the environment! I mean, what more could you ask for?! Super rad, everyone should have this!
No Till Kings · unranked store
I knew we needed this as soon as we saw it! We are doing carbon offsetting as a company, but weren't involving the customer in that. EcoCart makes it easy for customers to be a part of the story of their order's carbon footprint, and our customers are loving it. Probably took less than an hour to setup, haven't had any issues with it since. So easy, makes everyone feel good all around - customers, team members...Thank you, EcoCart!
Hamama · www.hamama.com · top 100k store
We’ve used this app to make all our orders carbon neutral and it is dope. I think in this era this app should be a must. I was not tech savvy and was a bit scared to tamper with the codes. So I asked for their help. Then these guys replied promptly and went above and beyond to help me. Excellent support team, especially Dane. Thank you guys. Keep up the good work. You are awesome.
Gim's Design · unranked store
We've been using EcoCart for several months now and we are stoked with how simple it is for our customers to make their orders carbon neutral. Setup was also super easy with the EcoCart team helping in any way they could. Any small issues we've encountered have been solved quickly. We are a sustainability focused brand so partnering with EcoCart was a no brainer.
Pale Blue · paleblue.fr · outside the top 100k
App was easy to use and very quick to install! The customer service was very quick and they answered all my questions in a timely manner. A great idea with great execution, and I'm glad to allow customers with the option to make their order carbon neutral!
shweep · unranked store
It's great to be able to provide this service, particularly for an environmentally conscious company like ours. The charges do add up however.
HNINA Gourmet · unranked store
When I initially got this app it only showed an amount in USD but I got in contact and they got GBP added really quickly. The install was easy and my customers love making their orders carbon neutral!
My Green Heart · unranked store
This app aligns perfectly with our business model. The ease of use, customization, overall transparency, and of course, the customer service, can not be beat. This was one of the few options on the Shopify App Store that provided true customer-facing customization, along with a great back-end dashboard with statistics and analytics. Also, the EcoCart team responded quickly to all support emails and fully customized our shop experience within 48 hours. Can't ask for better customer support than that! We compared three or four of the competitor apps, but EcoCart regined supreme. Highly recommend!
HOUSE OF ZZ · www.houseofzz.us · outside the top 100k
Eco Cart has been a fantastic way to start our journey towards sustainability! Dane was extremely helpful in getting the app up and running and has worked with our brand identity to implement the app in a way that's cohesive with our unique voice and style. The simplicity of getting it up and running and having a dashboard that is easily trackable means we've been able to transition to a carbon neutral status with ease!
TWOOBS · twoobs.com · top 100k store
We love this app! Our customers have left product reviews mentioning how much they liked the carbon neutral feature. We had a few minor formatting issues in the beginning but Dane is super helpful and fixed them right away. Excellent customer service. Very responsive. 5/5
MERGE4 · merge4.com · top 100k store
We are so happy with our partnership with EcoCart! Not only did they help us kick-off our sustainability initiatives, but they have also been just a joy to work with. We ran into a few issues in the beginning and the team worked relentlessly until they were fixed. We love how easily the offset option integrates with our checkout page and also that several of our customers are using it. We look forward to working with the EcoCart team further to make a greater impact as a business!
Nuzest USA · www.nuzest.com · top 100k store
10/10 recommend EcoCart. Their team completed the setup within my store aka I did close to nothing to provide this great option to my customers. When I had a question about EcoCart within my store I got a response before I finished a cup of coffee, 5 star customer service. I wish more places I personally shop at provided the option of paying a little extra to make my orders carbon neutral...
Glamping Granola · unranked store
They are AWESOME! Following up, making it a seamless process, and how epic is it that the first order after we integrated the app it was added to the order?! Amazing response from customers and I can't wait to share with my community the impact we all made through using this service! Thank you for helping me be an even more sustainable company!
Drawn to Ecology · unranked store
This is a super easy app to allow you to switch on carbon offsets. I wanted to contribute to something like this for years, but could never find an easy solution. Love that you can switch between customer contributions, or making them on our own. Also has a useful dashboard and support is great!
Modkat · modkat.com · top 10k store
Easy to use, and it's nice to know that I can do a little bit of good. I let my customers choose to offset on their own, and most of them do.
stace of spades · www.staceofspades.com · outside the top 100k
KAIBAE and our customers LOVE EcoCart! We are so proud to have this app for our clients at checkout. EcoCart is seamless and easy to install and use and we see that most of our shoppers opt in for EcoCart! It makes them feel good to offset their carbon footprint and to be able to give back. Checking on the box for EcoCart is a win-win-win for the environment & preserving biodiversity, for our consumers and it continues to be an extremely positive addition to our gokaibae.com store. Barbara Maes, Founder KAIBAE Wellness
Kaibae Organic Baobab Products · unranked store
Great customer service! They were super helpful in setting this up on my clients site. Will definitely be adding this app to more of my clients websites
Anna Elizabeth Jewelry · unranked store
Great app that's totally aligned with what we live and breathe at littlewine.co and allows us offsetting the emissions from our shipments. The customer service is incredible too - fast, friendly & super helpful.
LITTLEWINE · unranked store
Great app. Our customers love it. It was easy to install, and Dane provides excellent and fast support for fixing the few small issues we had with the setup. Highly recommend.
Formaticum Retail Store · unranked store
Dane and the entire EcoCart team are great to work with and incredibly responsive - they were very helpful in adding additional customizations to our site, and working through any roadblocks encountered. We're thrilled to offer EcoCart to our community, and further integrate sustainable and regenerative practices into our business!
Christy Dawn · christydawn.com · top 10k store
Within minutes of my Instagram post today announcing our joining EcoCart, I received an order from across the country and the buyer gave $.63 toward Carbon Neutrality. I have no doubt that this will increase daily. We are thrilled to be part of EcoCarts efforts to make the world a better place for everyone and to appreciate and heal the earth. If you feel the same, get the EcoCart App now!
Hot Cherry Pillows · www.hotcherrypillows.com · outside the top 100k
Awesome support. I'm super busy and technically challenged and Dane at EcoCart took care of everything. The best part though, is after I lamented a lack of Canadian Projects on their roster they added one of my suggestions. Now my Canadian customers, buying a Canadian products can carbon offset by planting trees in Canada!
Untamed Feast Inc. · www.untamedfeast.com · top 100k store
Easy to install and very good, quick and knowledgeable customer support. We requested the funds be used for a local UK project which Eco Cart found and set up for us. Very helpful and very efficient. Recommend
LadyBiker Limited · unranked store
EcoCart was so helpful in tailoring the app to our online store needs and quick to answer our questions. We wanted to donate our carbon offset funds to one of our partner organization protecting the rainforest, and EcoCart made it happen.
Craftspring · www.craftspring.com · outside the top 100k
Amazing app for a great cause. Best part was the support of the EcoCart team who helped us the entire way to get the look/feel of the app on our website as we wanted.
Joya Studio · shop.joyastudio.com · outside the top 100k
Great app and the support has always been spot on. I would recommend this app to any brand looking to make a positive impact on the environment. Also, the impact feature is a great look for email blasts.
Freedom Rave Wear · freedomravewear.com · top 10k store
Hey, these lot are totally great! Very responsive & we love the eco-cause! Much love to this company and we only hope it keeps growing from here @thesubtropic
THE SUBTROPIC · thesubtropic.com · outside the top 100k
Very easy to install and very appreciated by customers. Customer service has also been on point, I would recommend.
Clark Street Mercantile · clarkstreetmercantile.com · outside the top 100k
This app was AN AMAZING CHOICE TO ADD TO MY SHOP! I love the idea behind it and the meaning of the app. Customer service is top notch and i highly recommend utilizing them.
bao slime · unranked store
Easy to install and over 50% of our customers are using it to make a difference. Would highly recommend.
cinder + salt · www.cinderandsalt.com · top 100k store
Super easy to install, and a no-brainer for most of our customers. Since installing, the majority of our buyers have been adding the Carbon Neutral option to cart, and we've had great feedback from folks that love that we have this option available to them. It's really a no-brainer for any company that is aiming to be more sustainable!
Know Headphones · unranked store
This company is amazing and aligns with my values and thoughts for a business! Definitely download this app to help save the planet/offset carbon emissions!! they have a great website and i love their mission. They also helped me set up their widget in my cart checkout which was awesome :)
Ryanna Writes · unranked store
We opened a company providing people with ethical pet products and strive be environmentally friendly as much as possible. We came across EcoCart, an amazing app to helping us by allowing our customers to make their order carbon neutral. A lovely, simple-to-use app with great support from the EcoCart team; they even helped us convert to GBP instead of USD. It's a wonderful addition to our site and we are so glad we went with EcoCart.
Saffron Pawtique · www.saffronpawtique.co.uk · outside the top 100k
This app was actually requested by some of our customers and now that we have it, so many more of our customers have commented on how happy and excited they are that we have it. Definitely makes our brand image look stronger with supporting sustainable efforts. The app install was easy. Our site apparently doesn't have the easiest theme, but Ecocart's team worked on it until they got it to work smoothly. It was a very easy transition for us- we didn't have to do anything really. Their team is super helpful, supportive, knowledgeable and great to work with! Highly recommend this app...plus it's free!
Tribe Kelley · www.tribekelley.com · top 100k store
As a company we are constantly evolving to better protect the wild open spaces in which we thrive and we are really excited to be able to offer a carbon neutral shipping option to our customers. Dane was super responsive via email and even got the app set up on our website in less than half an hour. So far our experience has been phenomenal!
Skhoop of Scandinavia · www.skhoop.us · top 100k store
I'm so excited to empower our sustainably-minded customers to make every order carbon neutral. The app is easy to use and the team has been incredibly hands-on and responsive in helping to implement and customize the features into our website theme. So far, we're thrilled with EcoCart from start to finish.
Wild Rye · wild-rye.com · top 10k store
EcoCart is exactly what my brand needed to help offset the environmental effects of shipping. This makes me feel better about the waste we produce and it also resonates well with our audience. The app was easy to implement and they helped me with the look and feel so that the tool fits into the theme nicely. I recommend this to any shopify store, fantastic value and fantastic cause!
Time-Peace · unranked store
Awesome concept that aligns very well with out company! Was pleasantly surprised at how easy it was to install it and customize it to our shop. We also wanted it custom installed on our side cart and their support team reached out right away to have this done for free. We had our first carbon credit purchased the first day we installed which is promising!
Young Mountain Tea · youngmountaintea.com · top 100k store
Hi! This is Annibody from Hong Kong. Love the whole idea which aligns with our brand's values and Dane has been really helpful throughout the setup. The interface is beautiful and versatile. It is important to spread awareness in the the importance of reducing carbon footprints and be conscious about everyone's online shopping experience. Let's fight against climate change together!
ANNIBODY · annibody.com · top 100k store
Excellent app, excellent support by Dane. I had a bit of trouble with the install and Dane with quick to reply and assist with fixing the issue. The app looks great in the Checkout page and aligns well with our environmental values. Thanks!!!
Qi Traditions · unranked store
This app is easy to use and the team was so helpful when we had some problems. They worked tirelessly to make the changes so that we could get everything installed and communicating with our system. You definitely won't regret downloading this app!
Coalatree · coalatree.com · top 100k store
Not only is this app incredibly simple to install, but it's also purposeful and empowering consumers to make an impact on the coming generations with very little change (if you consider checking a box much adjustment) to their daily lives. Also, support is there almost immediately after it's requested to answer any questions or even adjust your theme's HTML to accommodate the aesthetic you're aiming for. Nothing to lose from installing, but a whole lot to gain.
Caramela Jewelry And Accessories · unranked store
Simple. Transparent. Easy to use and install. Great way to let our customers know that we are aware of our impact on the environment and are taking steps to offset those effects with carbon offsets.
Wildway · wildwayoflife.com · top 100k store
Fantastic app and incredible customer service. They contacted me to ask if I needed help integrating and it was complete in a matter of minutes. It's a fantastic option which I think all stores should integrate! I can't wait to start making my store more carbon conscious. Thanks Dane & team!
Down By The Banks · unranked store