Omega Facebook Pixel, Meta Ads · Marketing and conversion
Every review we hold for Omega Facebook Pixel, Meta Ads, quoted in full, with the store that wrote it.
Bigger stores rate Omega Facebook Pixel, Meta Ads 0.12 lower than the crowd does. The App Store prints one number; the store behind each review is the part it never shows.
400 reviews pulled · 72 carry a rating and no text · 254 long enough to quote · 2025-05-24 to 2026-08-22
Every review we hold, newest first
Great Experience
Peaktio Pets · peaktiostore.com · outside the top 100k
great support
Sneakerglow · sneakerglow.com · outside the top 100k
Increible atención por parte de Louis
VantageHaul · vantagehaul.com · outside the top 100k
Useful app with fast customer service. Recommend for advertiser
Cadeau Plus · cadeauplus.com · top 100k store
The Omega Facebook Pixel app works perfectly now! Their support team was super responsive and helped me fix my event‑tracking issue quickly. Highly recommend!
OlyVogue · olyvogue.com · outside the top 100k
Very happy with their tracking.
Healifeco · www.healifeco.com · outside the top 100k
Genial con Tina
Zahian Valentina · zahianvalentina.com · outside the top 100k
the service is very good
AlphaFit · www.alphafit24.ca · outside the top 100k
customer service was quick and they were able to test my events and make sure everything was working properly. Very satisfied!
HempMy Pet · www.hempmypet.com · outside the top 100k
Omega Facebook Pixel Meta Feed has been a game changer for our Facebook and Instagram ad tracking. Setup was quick and the support team was very responsive whenever we had questions. Event matching and purchase tracking are much more accurate now, which has helped our ROAS. Highly recommend for any Shopify store running Meta ads
honeycushion.com · www.honeycushion.com · outside the top 100k
This app solved a problem we'd been struggling with for months. Our purchase events weren't firing reliably and our ROAS reporting was all over the place. After setting up the Pixel and CAPI through Omega, the data finally matches between Shopify and Meta Ads Manager. The catalog feed sync is clean and the dashboard makes it easy to manage everything in one place. No login hassle, no coding needed. Support team is responsive and actually helpful. Five stars well deserved.
Blazora · blazorastore.com · outside the top 100k
experiencia satisfactoria.
HÁBITOS SALUDABLES · amoryautoestima.com · outside the top 100k
Great customer service. Resolved my questions quickly and precisely.
Little Curious Minds · mia-corbusier.myshopify.com · outside the top 100k
good
Lamprummet Nordic · lamprummetnordic.se · outside the top 100k
This app allows me to have one pixel, and several stores, and get accurate data, which is great. The customer service team has also been helpful.
Resilience Agenda UK · resilienceagenda.co.uk · outside the top 100k
Great customer support! The team was very helpful, responsive, and enthusiastic throughout the process.
Lumavia · trylumavia.com · outside the top 100k
Amazing team, they helped me instantly! Shoutout to Enola, for her quick and helpful replies.
Enerra · enerrashop.com · outside the top 100k
Really good app and better support. Ben help me during 1h with a pixel problem. 10/10 app
Hair Biolabs México · hairbiolabsusa.com · outside the top 100k
good
Romea · www.romea-store.fr · outside the top 100k
This was my first time using it. I had tried several other plugins and even upgraded to VIP, yet none of them solved my problem. Then I switched to OMEGA (the free version); the customer service was incredibly responsive—they immediately contacted the developers to resolve the issue for me. I’m so happy—the service is truly excellent!
IdealZero · www.idealzero.com · outside the top 100k
Зручний софт для інтеграції Facebook Pixel. Налаштування просте, дані передаються коректно, якщо правильно виставити дедуплікацію подій. Хороший інструмент для e-commerce.
Atlas Home · portugalatlas.com · outside the top 100k
10/10
Leire Marbella · leiremarbella.com · outside the top 100k
Atención muy buena siempre, Joyce me a atendido rápido bien
Gooly Online · www.goolyonline.com · outside the top 100k
Good service, easy to install and good tracking. I recommend!
Velsia · www.velsia.nl · outside the top 100k
非常好用的一款数据追踪软件，我非常感谢你们给我提供的所有帮助，同时也谢谢Esther的帮助，谢谢
ZOOSER&JEWELRY · www.zooser-x.com · outside the top 100k
Good app! The support is perfect and provide help when needed!
Camela · camela.fr · outside the top 100k
Best support
AFCultures · afcultures.com · outside the top 100k
Très bon service client, très réactif! Je suis satisfaite !
Elveria · myelveria.com · outside the top 100k
Hola gente de Omega de Shopify . Tengo la APP instalada en mi pagina para un mejor desarrollo de la misma. Mi pagina es nueva y como soy principiante en este caso tenia todo tipos de dudas . Consulte a soporte sobre si estaba bien instalada y en funcionamiento. De soporte me tomaron la consulta y me informaron que todo estaba en perfecto funcionamiento. Me respondieron con rapidez y eficacia . También me dijeron que cualquier consulta que tuviera no dudara en hacerla. MUCHAS GRACIAS
Hechizo Maestro · unranked store
amazing service, quick and easy fixes if there are ever any issues with using third page builders etc
urge-u · unranked store
Very responsive support and I've been using these app for 4 years, thank you omega!
zee888ph · unranked store
Working well for us so far. Quick support. Recommended!
Hypercrumbs · hypercrumbs.com · outside the top 100k
Really great app for tracking, 100% recommended. Special thanks to Zoe for helping me out.
KittyZen · unranked store
scam app do not download.
Polumi · www.polumi.com · outside the top 100k
Tract at Omega Pixel was great to work she helped me out and solved my issue in 5 min! thanks
Halo Leggings NYC · haloleggings.com · outside the top 100k
Anna heeft me uitstekend geholpen met het instellen van de Meta Pixel en Conversion API. Alles werkt nu correct en de ondersteuning was snel en vriendelijk
Nedora · nedora.nl · outside the top 100k
tracy help me out, she did an amazing job
LuminoTeeth · luminoteeth.com · outside the top 100k
Very helpful customer service, would recommend to anyone
PURGEX · purgexsupps.com · outside the top 100k
La atención de Tina fue espectacular
BOOP · www.boopme.co.za · outside the top 100k
Really easy set up. Will update to see if EMQ improves.
Matcha Mornings · matchamornings.ca · outside the top 100k
Omega is nothing but a huge, unusable mess. The whole thing is so broken that I can't believe they actually released it. The pixels don't work the way they should and fail to do even the most basic tasks—a complete failure! As if the product wasn't technically abysmal enough, the support team is completely incompetent. The people there have no idea what they are selling; they don't know how to help and couldn't care less, even with the simplest issues. A total waste of time and nerves. Never again!
Elvante · it.elvante.si · outside the top 100k
It always provided the correct data for the pixels. Easy to install and use.
CleverPockets · unranked store
very nice
GLOERIA · gloeria.com · outside the top 100k
good support
ElfaSpace · elfaspace.com · outside the top 100k
Todo muy bien!
Sistema Maestro de Ventas IA · smventasia.com · outside the top 100k
super friendly and helpful support team :)
STHUDIO · sthudioshop.com · outside the top 100k
Amazing App, very fast to connect pixel and track results
End One · endxloset.com · outside the top 100k
The best Meta tracking events app. And so great support, specifically Esther.
Margot Tienda · margottienda.com · outside the top 100k
Great support!
PF47 · pf47.it · outside the top 100k
Correcto funcionamiento, soporte y atención
LuxorHome · luxorhomeoficial.com · outside the top 100k
Customer service responded quickly and resolved my issue.
kapak · kapakauto.com · outside the top 100k
goede begeleiding vriendelijk en duidelijk
glow-interiors · glow-interiors.nl · outside the top 100k
Vincent's support was amazing! He quickly helped me fix a double-tracking pixel issue and made sure everything was working perfectly before finishing. 10/10 service!
Velvoro · velvoro.store · outside the top 100k
L'application est top, je recommande et leur service client peut régler les évènements de manière personnalisée, c'est parfait
Everly · drinkeverly.com · top 100k store
产品的功能很好，最主要的是客服的反应很及时，帮助我们去调整数据集的问题
COPPERTIST.WU · www.coppertistwu.com · top 100k store
hace muy bien su trabajo
Minimal Bulk30 · hydrap-yz.myshopify.com · outside the top 100k
sERVICIO DE ASISTENCIA RAPIDO Y EFICAZ!
Biblioteca Fitnessok · biblioteca.fitness · outside the top 100k
EXCELENTE APP
EL ARTE DE LA REPOSTERIA TOTAL · www.elartedelareposteriatotal.online · outside the top 100k
Excelente, escribí para obtener ayuda con unas pruebas, respondieron enseguida y solucionaron todo. Louis y Margaret fueron muy amables y serviciales.
Ritmo y claridad · unranked store
Exceptional customer service. Super fast and efficient.
ATMOSFERA · tiendaatmosfera.com · outside the top 100k
quick and good, customer service amazing
Lumixoras.com · lumixoras.com · outside the top 100k
Very good service and support
Homy Foods · homyfoods.pk · outside the top 100k
The event returns quickly and with high accuracy; I have great confidence in this product.
Evesita · unranked store
插件配置简单，易用性很强
Tivaro · ti-varo.com · outside the top 100k
Excelente atención al cliente.
Desinflamate YA · desinflamateya.com · outside the top 100k
Great app and excellent support. Margaret helped me fix a pixel deduplication issue quickly and professionally. Highly recommended!
Ora Digital Creations · oradigitalcreations.com · outside the top 100k
very good and fast
Purelyia · purelyia.com · outside the top 100k
Cheap, good support
NeonGrand · neongrand.com · top 100k store
I would like to especially thank Tracy for the excellent customer support during the setup of the Omega Facebook Pixels Meta app. She helped me throughout the entire process with great patience, speed, and professionalism, answering every question clearly and effectively. Thanks to her support, the setup was very easy and everything is working perfectly. Without a doubt, exceptional customer service. Highly recommended!
Glowmi · tryglowmi.com · outside the top 100k
niel was a great help!
Ciriel · ciriel.nl · outside the top 100k
good
Fairy Custom · fairycustom.com · outside the top 100k
perfect ! Thanks Ben
Olivra · by-olivra.com · outside the top 100k
cool
Nuviora · shopnuviora.com · outside the top 100k
Best Pixel App! Solved my double counting issues. Finally found an app that handles post-purchase events correctly. It solved my double-counting issues in Meta Ads Manager by providing accurate Event IDs for deduplication. My ROAS data is now 100% clean and matches Shopify exactly. Highly recommended!
Truviona · truviona.com · outside the top 100k
necesito comunicarme con alguien, lo desistale hace mucho y me cargaron el cobro igual, a donde me comunico?
Cocina Natural Ancestral · unranked store
Tracy have been so patient and helpfull with the issues i encontered, and was there till the end to make sure my problem was solved, and he did solve it. Master customer support. And app is working really well.
Nakura Paris · www.nakura-paris.fr · outside the top 100k
great!
amplihear · alysoraesc.com · outside the top 100k
Dès que j’ai fait appel au service, les réponses ont été rapides et claires ! Allez-y les yeux fermés.
Muchi · www.prolissage-muchi.com · outside the top 100k
Anna was extremely helpful and answered all my questions. fast respectful and reliable. 10/10
Nexova · nexova.ca · outside the top 100k
服务及时，效率高
LUNEMUSE · unranked store
Great service attentive and was there until the issue was resolved. My man Louis is great.
Zelugo · zelugo.com · outside the top 100k
The app is unreliable and difficult to use from the start. The installation process is full of basic errors, which immediately undermines confidence in the product. Customer support is also disappointing. There’s no true 24/7 assistance—only limited customer service hours—and the support team takes far too long to respond. In my experience, it took several days without any meaningful resolution. Additionally, the pricing lacks transparency. The amounts advertised differ significantly from what is actually charged, which feels misleading. Overall, I would not recommend investing your time in this app.
Airportag · airportag.com · top 10k store
Tuve soporte excelente con Neil. Muy Paciente y dedicado. Gracias!
Sin Romperte · unranked store
Cam was very helpful with customer support,
Shop Zovya · shopzovya.com · outside the top 100k
El soporte es rapidisimo, me recomendaron usar este pixel por su bien rendimiento.
Crianza Mamá Consciente · unranked store
Hana is very helpful!!
ISABEL · isabelofficiall.com · outside the top 100k
Very patient and helpful support, with clear and detailed explanations. Great experience!
Modernein · modernein.com · outside the top 100k
My family has been using the Omega app for three generations, and I myself have been using it for years, ever since I opened my very first stores. The support has always been excellent, fast, and reliable. The staff are enthusiastic, friendly, and truly helpful. It is a pity that there are only 5 stars to give because if there were 100 stars, I would gladly give them all.
Flag Shirt Store · flagshirt365.com · outside the top 100k
The app works perfectly, but what really sets Omega apart is their support team. I had a conflict that was blocking my pixel events, and Louis from the support team fixed it in minutes.
CraftNest · craftnest.net · top 100k store
impecable la atencion muchas gracias
El Método Repostero · unranked store
Kaylee has been very helpful. Whenever we have a problem she always responds fast and sorts it out. The customer help is spot on.
konture · www.konture.store · outside the top 100k
Zoe de Omega , me ha ayudado mucho en resolver mis dudas , ha estado muy atenta y resolutiva, mis millones de gracias por tener un equipo esplendido Zoe from Omega has helped me a lot in resolving my doubts; she has been very attentive and helpful. My many thanks for having such a wonderful team.
El Camino de Lao Tse · elcaminodelaotse.com · outside the top 100k
We consistently get a 9+ event match quality score for purchase events using this app, which says a lot about how well it's set up out of the box! The support is also top notch. Tracy helped me troubleshoot a pixel issue caused by a conflicting app that was blocking events, and got it sorted quickly. Highly recommended!
[vrsn] · vrsn.co · outside the top 100k
excellent help!
northlane wear · unranked store
I found the assistance I received from Demi to be very positive, and she helped me greatly.
Lamoralighting · unranked store
Excelente y rápida atención, solucione el inconveniente al instante. La persona de soporte fue clara y precisa, aportó imagenes que me ayudaron a resolver más rápido la situación.
SanaSinergia · unranked store
The customer service team was amazing, especially Anna. She responded quickly and was so polite, and she resolved my issue without stress.
Prime Nest · prime-nest.shop · outside the top 100k
The tracking itself is good but they are very careless with your business. I implemented the tracker and setup was easy and high-quality. However, when you first install the app it auto-installs the free plan. They shut off tracking after the first 5 orders with ZERO notification. No email - NOTHING. If you forget to upgrade to a paid plan - there is no tracking at all sent back to Facebook/Meta until you discover this on your own. My tracking was not working for more than one week. This cost me valuable data and messed up campaigns I was spending hundreds of dollars on. Terrible business decision and irresponsible!
Biotikur · www.biotikur.com · outside the top 100k
Super snelle reactie! Top
Ambia Beleuchtung · ambia-beleuchtung.de · outside the top 100k
Thank you so much for the amazing help to help me set this up correct
Glowé Organics · gloweorganics.com · outside the top 100k
Very good app!
Levoraa · unranked store
Me atendieron rápido, fueron muy amables. Me quitaron mi duda. Gracias
Las Oraciones De Mi Abuela · unranked store
excellent help from support team. Helped me figure out tracking issues inmediately.
Naturi+ · unranked store
Thanks Tracy big help.
Lioneara · nwk9py-cf.myshopify.com · outside the top 100k
Good customer service, Anna was helpful with questions and setting up multiple pixels. Easy to use interface, highly recommend!
Solvera · solverastore.com · outside the top 100k
Tracy was very helpful with fixing my issue and assisting me! Thank you!
Sokosa · trysokosa.com · outside the top 100k
Super simple to set up, easy to use, and Lina answered all my questions fast and effectively! Great experience 10/10
Shauco · shauco.shop · outside the top 100k
Support team is amazing! they work fast and fix all issues that come up.
Perth Apparel · www.perth-apparel.com · outside the top 100k
great
Avex · shopavex.com · outside the top 100k
Very helpful support
Personalized Gifts For Your Beloved One · unranked store
Customer service solved my problem.
Omlezo · omlezo.com · outside the top 100k
Great support team fast and very helpful
Riot Galleria · riotgalleria.com · outside the top 100k
very quick and easy to reolve any issues i am facing. very happy with the outcome amazing
AuraBloom · freshescsense.com · outside the top 100k
Excelente atención al cliente
Recetario Ancestral · www.recetasnaturales.com.ar · outside the top 100k
Tracy is amazing - she is an expert at what she does and gives the best help.
Mineralbites · unranked store
Perfect support, special thanks to Samuel who helped me really fast investigating and fixing the problems I had
Y-SIDE · www.yside-store.com · outside the top 100k
Amazing people, especially Hana who tried to help me with a serious problem
Ploffy · unranked store
Great job , excellent service. The fast support from the staff helped me solve my problem$
Joséphine & Co. · josephineco.co · outside the top 100k
Enola is very helpful!
Pick and Case · unranked store
Very good customer service!
Blendly · blendly-storez.myshopify.com · outside the top 100k
Super helpful and quick customer support!
ActivaWell · activawell.com · outside the top 100k
The tech support is soooo amazing and fast
Dustri · dustrico.com · outside the top 100k
Ayuda al instante, quizás se toman mucho su tiempo y eso puede ser un poco contraproducente pero realmente la respuesta es instantánea. Quiero destacar a Kaylee, me ha hecho seguimiento personal incluso fuera de horario de trabajo, me ha ayudado en todo momento con problemas ligados al pixel y mi empresa. Sinceramente no confiaba en nadie mas que en ella y se percato de que eso no cambie, brindándome ayuda personalizada mas que el resto. Gracias kaylee y su equipo
My Grow Kit · unranked store
quick and good services!
Curveee · unranked store
Gran experiencia por la atención de Louis!!! Me quitó presión y me solucionó todo, agradecida total!!
Mamis Productivas · unranked store
Thank you so mush for quick fixing, I love it.
FEET CARE · unranked store
helpfull and professional
Nerival · unranked store
The service I got was excellent, the guy who help me was very patient and took his time to assist me.
Living Style Things · www.livingstylethings.store · outside the top 100k
This app is extremely useful for keeping a close eye on your ads. You can see at a glance how your campaigns are performing, which makes it much easier to take data-driven decisions: scaling what works and stopping what wastes money. This helps a lot with optimizing ad spend and saving budget. On top of that, the support team is fast, friendly, and very helpful whenever something comes up. Definitely recommended for anyone who takes advertising seriously.
VibeParis · vibeparis.fr · outside the top 100k
Thank you for the service Anna, helped me good
HiLense · hi-lense.com · outside the top 100k
Pixel accurate, very good, the assistant also responds quickly！！！Thanks！！！
Shapellx · www.shapellx.com · top 10k store
very good support
Based Paw · unranked store
Great app
EvaLabs · unranked store
Super quick, kind & professional helped by Sophia!
NORINDO · norindo.nl · outside the top 100k
Good！
Bestebo · bestebo.com · outside the top 100k
Amazing app and excellent support. The Pixel application works perfectlly and does exactly what it promise. Special thanks to CAM from support.. she helped me with everything I need and made the whole setup very easy. One of the best apps on Shopify. Highly recommended!
Venlor · unranked store
非常高效友好
Lumigic · www.lumigic.com · outside the top 100k
Tracy was professional and kindly assisted me greatly.
WalkingPad UK · uk.walkingpad.com · outside the top 100k
Snelle en duidelijke hulp! Fijn!
GadgetMarket · unranked store
very good customer support on NEW YEAR!!
BudgetMetluna · budgetmetluna.com · outside the top 100k
Estoy super agradecido con las personas que me atendieron en soporte para ayudarme con una pagina que no me estaba funcionando el seguimiento. Muy amables, atentos y me solucionaron el problema. Muchisimas gracias! Gracias por todo Niel, Sophia y Lina <3
El Arte de Sanar · unranked store
Mathew is the best support ever, not just on this app but anywhere, and I really mean it. The guy took more than 40 minutes of his time to help me set up the pixel, to solve the errors I had on my ad account, and today I learned a lot of useful things from him. All recommendations
Magična Azbuka · magicnaazbuka.com · outside the top 100k
Very nice sav thanks for you patience and support
Vitaly Beauty · unranked store
Snel antwoord en behulpzaam
Bestcomfortdeals · unranked store
nice
Curvylily · unranked store
It's excellent. My team and I have been using the Omega plugin. The customer support staff are very quick and professional in resolving issues. I highly recommend this application.
shaperlady · shaperlady.com · outside the top 100k
Fast respons and helpfull.
SKYNS · unranked store
Tuve un problema y me lo resolvieron con muchisima rapidez y amabilidad!
Caminar Consciente · unranked store
very good！！！
Curvevera · curvevera.com · outside the top 100k
heel vriendelijk & snelle reactie
Maisonvoir · maisonvoir.fr · outside the top 100k
Super fijn geholpen door Niel. Snel, duidelijk en het is nog gelukt ook allemaal!
Yelusi.com · unranked store
有些东西还不是很了解
WALKHERO · walkhero.com · top 100k store
very good thanks very good
VitalPawsNutrition · unranked store
Service au top
Liberfoot · liberfoot.fr · outside the top 100k
Good and quick responses with usefull information, which helped with installing the application.
Lightique · lightique.nl · outside the top 100k
fast support anytime
Elvorim · unranked store
Omega is very easy to work with. The support chat is also working very good! Quick and good assistance if you have any problems or questions.
Huisendierwinkel.nl · huisendierwinkel.nl · outside the top 100k
Goede klantenservice. Ik werd snel geholpen en er werd echt de tijd genomen om te kijken of alles goed stond.
Elanzo · elanzo.nl · outside the top 100k
Great support team! Anna and her colleagues were very helpful and responsive. Highly recommend!
Storie d'Amore EU · storie-damore.com · outside the top 100k
I’ve been using Facebook Multi Pixels for quite a while now, and after running multiple ads, A/B tests and retargeting campaigns, I can say this app has made my tracking setup so much easier and more reliable.
Handsomoclub Shop · unranked store
EXCELENTE ATENCION
El poder de hacerlo posible · elartedehacerloposible.com · outside the top 100k
Great Support, Howard is a very kind person, thank u Howard
CALYA · calya.store · outside the top 100k
snelle reactie en goed geholpen.
Trevanoo.nl · unranked store
quick help and great customer support
Maison Pets · maisonpets.nl · outside the top 100k
amazing customer experience and very helpful. thank you Cam
Isla & Oliver · unranked store
top
Coco Fashion · unranked store
Solved my problems about data tracking, perfect supporting, really helpful. Thanks Omega team! Thank you sooo much!!
Wonder Skull · wonderskull.com · outside the top 100k
Anna Helped me and managed to fix all the issues on my end, she was kind and responsive.
Harper&Lane · harperandlane.co.uk · outside the top 100k
Top service, snel en goede ondersteuning.
NOBLE ARK · unranked store
Assistenza disponibile e celere nel risolvere i problemi dei clienti, Consigliato!!!
Il Giardino di Vetro · ilgiardinodivetro.it · outside the top 100k
Niel, Vincent, Zoe & Howard have been Incredible... I left Omega b/c of budget/costs but have found their support and better optimization has been worth it. Strongly Recommend!
Southern Bell Brands · southernbellbrands.com · outside the top 100k
good
zakuz · unranked store
Tracey was absolutely amazing! They also took the time to meet with me and walk me through the details, which I really appreciate. The support was fast, friendly, and incredibly helpful. Highly recommended!
PURFOCUS · trynupatch.com · outside the top 100k
nice Support , Cam is very Helpful , and App Give you SO much to do with Pixels
ReshamDhaga · reshamdhaga.in · outside the top 100k
Tracy was great! 10/10 experience. recommend
Nakomia · unranked store
snel geholpen met mijn problemen ik ervaar deze dienst als goed
Furando · unranked store
totally helpful,could'nt ask for a better support.thank you Samuel ..
Riavent · riavent.com · outside the top 100k
stay way from this app!
Shades of Men Live · unranked store
I have been using the app for two years or so and I did not have any issues. However, today I noticed some issues with pixel and event tracking on the website and I contacted support. They helped me very quick and effective. I recommend the app to every Shopify merchant. It is very important to have correct tracking data. 5 stars!
Lamorix · lamorix.com · outside the top 100k
very good service. saves me a lot of time!
JOVS · jovs.com · top 100k store
Works well, good customer service as well
Nordic Essential · nordicessential.com · outside the top 100k
Great support!
Seipersei · seipersei.com · outside the top 100k
Ben helped me setting up everything. Great support! Second Time i am using the app and Ben helped me as always
Modest Ones · modestones.com · outside the top 100k
Great Customer Service from the team (shout out to Ben), Quick and Helpful responses
Gngstore · unranked store
So many bugs & issues with this app, so far! My FB campaigns are losing optimization because of the bugs caused by this app. Some of the bugs; 1) Incorrect Purchase pixel firing 2) Unable to check where the orders come from using UTM 3) Sometimes orders appear duplicated 4) Some technical issues related to the Server side tracking which causes for the lost or mis-attributed data Note: I am willing to change my review, if the devs fix all these issues asap, I am losing money for nothing. Update: This app still keeps breaking and not working. There are days it completely stops working. If you care about your Pixel data, stay away from this app.
Aura Sleepwear · unranked store
Best team, they worked days on my error and actually fixed it, also good prices overall, recommend!
MAANUFO · maanufo.com · outside the top 100k
The worst application that exists, there are some mistakes every day, one of the most important functions, "feed" has not worked for several days and they do nothing about it
Lunnea · lunneashop.com · outside the top 100k
They fixed my specific issue very fast. Thanks to Tracy, she helped me a lot!!! Would recommend.
Unfrosen.com · www.unfrosen.com · outside the top 100k
You can't even choose a free plan.
TARAZON · motopartshop.com · outside the top 100k
Do not install this app. Support is slow, and when they do reply, they promise deadlines that are never met. If you rely on Facebook Ads for your business, FORGET THIS APP
Voglie di Seta · vogliediseta.com · outside the top 100k
Facebook Catalog feature is BROKEN. Reported the issue to the support which has basically done nothing if not promising deadlines that were not respected. This is affecting our ads and sales. BAD.
Luxurier · luxurier.co · outside the top 100k
APP Was down now，shit
LouMark · www.loumark.com · outside the top 100k
no sertvice any more ?
MY-PIPO · my-pipo.com · outside the top 100k
Best app and perfect support from Ben!!
NOESIS · noesis.life · outside the top 100k
Great Costumer Service, the app helped me to improve my pixel data and sells
Darkground Records · darkgroundrecords.es · outside the top 100k
I have tried many fb pixel tracking softwares. This one is the best. The customer service is always ready to help. Thank you!!
ZE Technology · zesmartwatches.com · outside the top 100k
Super service client, Ben m'a aidé dans mon probleme. Merci
Baiaskin · baiaskin.com · outside the top 100k
Perfect help from Ben!
Northern Spirit · unranked store
all good - Samuel responded accordingly and was clear on his requests
Crea Tus Velas Hoy · unranked store
genio total vicent, me ayudó con imagenes y videos para entender mejor mi trackeo, saludos , atentamente raycie design
Raycie Design · unranked store
Very happy with the help of Samuel. Quick, professional service. Solved the issue quickly!
Nordsten & Co. · sstr6r-sd.myshopify.com · outside the top 100k
We have been using the app since September 2022. The app works great to push our data to our meta pixel from Shopify. We had a major issue with the tracking (checkout didn't track) and Ben was able to resolve it within minutes. Really grateful.
The Foldie® · the-foldie.com · top 10k store
Perfect!
Ebook · superaprendizaje.com.ar · outside the top 100k
La aplicacion es genial y el soporte super.
Academia Argentina de Oficios · unranked store
Excellent service
Bdingg · unranked store
Customer support is very fast and dedicated, guiding sellers step by step.
Naco Spirit · unranked store
Trackea muy mal las ventas, en dias de +10 ventas registró 0 ventas, y el mismo error en muchos días distintos
Tus Guías Kids · unranked store
Just downloaded the app, the setup is very simple and the support is amazing from Samuel. Would recommend to give it a try.
Hair Confidence · unranked store
Thank you Samuel for your initial help with the installation and for clarifying any doubts.
ALMAGIOIELLI · almagioielliofficial.com · outside the top 100k
very nice!
LORIEN MILANO · unranked store
Very seamless process
Jayrray · unranked store
Vincent from Omega’s customer support was extremely helpful and knowledgeable. He resolved my issue quickly and made the whole process easy. Highly recommended!
onedotmart · unranked store
Good
Native Heritage Store · nativeheritagestore.com · outside the top 100k
Esta buena, si tienes alguna duda, hay un chat en vivo que te lo resuelven en el momento.
Artes Plegables · unranked store
Slow support, slow update feature, fix a bug for several months is not finished. Every time I need to update the catalog, it is full of errors and I have to send a support message. Update errors also do not notify users
Sundaygearus · sundaygearus.com · outside the top 100k
Je suis très satisfait du service proposé par Omega. J'ai actuellement 10 stores shopify avec eux et tout se passe extrêmement bien. C'est le meilleur rapport / qualité prix pour un service de tracking. Un grand merci à Tracy du support.
AUTOVIA UK · unranked store
I highly recommend this program. They are quick to help you resolve issues when you encounter problems, and it's definitely worth recommending.
HLY & CHOCCICO · hlychoccico.com · outside the top 100k
Good support
Elvelia · unranked store
Mi hanno seguito passo per passo e risolto un problema che non sapevo come fare in pochissimi minuti, consigliata! spero di trovarmi bene ovviamente anche per il futuro
TEAMDVNK · teamdvnk.com · outside the top 100k
Customer service is top quality and the first day using the app i feel like the tracking is on point. this app is one of the best tracking solutions i tried + everyone in the customer service is also the best! even for billing and money related issues they helped me up... Hana and Niel really put the time and work into the billing issues. this app is amazing.
Averi London · unranked store
It is a great app and has great support service!
Tineco US · store.tineco.com · outside the top 100k
Great support
Somanira · unranked store
Great!
Antank Official Store · antank.net · top 100k store
The pixel capture is very accurate, and the customer service is very patient in answering questions. Highly recommended.
Luckyshop · bfues.ltd · outside the top 100k
Perfect tracking just a bit expensive for me!
Camela · camela.fr · outside the top 100k
This app's support is absolutely great. It is very quick and helpful. The ads report of the app is 100% accurate so far. It is a great app to use, and the customer support is always there to help.
Farmacell Shapewear · www.farmacell.gr · outside the top 100k
They helped me in everything, absolutely recommend it!
ActiWell Magyarország · unranked store
Thanks to Joyce for checking my website when I was about to give up and fixing any problems she found immediately.
layoris · unranked store
not tracking all events. really bad exprience with this app
Luxiz™️ · unranked store
Very good app, used it all the time. The customer service is also very responsive and hands-on. Overall, good app for tracking your pixel.
Muse Studio · unranked store
jag är väldigt nöjd med service som jag har fått. Servicen är toppklass.
DuttarnaCompany · unranked store
loving this app so far. Joy was really helpful with support too.
Aliviya · unranked store
Zeer snelle en accurate respons in de live chat. De support is zelfs voor niet developers echt aan te raden. Alle stappen worden in mensentaal uitgelegd, stap voor stap, met bijhorende screenshots. De pixel wordt live getest en goedgekeurd. Wat een service! 10/10
Geluksvogels · geluksvogels.be · outside the top 100k
Amazing service from the team. They were fast, polite and very clear. The team managed to solve the issue, fantastic!
Van Ros Mode · unranked store
Tracy help me a lot when i need to create a custom event tracking. This app save a lot of time. Previously, i used GTM and server-tagging manually. It take a lot of time to back and forth with the technical person to install and debugged.
Tonkina Serum · unranked store
Klantenservice heeft me zo lief en geduldig geholpen, letterlijk perfect.
Amevelle · unranked store
support was great , app works smoothly i recommend easy and it works and support always there to help
natureblend · unranked store
Great replacement for meta app. had problems with atcs firing and Joy from live chat helped me within minutes! would recommend.
Oravia · oravia.shop · outside the top 100k
Customerservice team is helping out really good to solve issue's right away. Would recommend them!
Threadanova · unranked store
The support is non existent! Had to ask instructions from chat gpt for installation. the conversion API is not working, after an hour on the chat with 2 people, they said I need to disconnect the FACEBOOK & INSTAGRAM APP from our shopify. which make zero sense since that is how Facebook pulls our product catalog! If we remove the app, we won't be able to tag any products! Update: I asked for a zoom meeting, thought it would be easier. Got a link and the agent could barely speak English, we could not communicate and he said somebody else will follow up by email. Next day I received an email from a 3rd person, now saying I only need to disconnect Facebook app data sharing feature. Which I did. After running a data test on facebook data sources, I now do not have any information in event match quality cause omega API is not capturing email and phone info (which facebook app did) And Event deduplication section has zero data....I will update if this shenanigans gets resolved.
iLevel Lab · www.eyelashextensionssupplies.com · outside the top 100k
excelente servicios
LIBRO CLP · unranked store
Tracy Good!
Westavelle · unranked store
Great support and great product.
GLO24K · www.glo24k.com · outside the top 100k
Thank you to the support team ... Ben just helped me resolve an issue :)
Purrfect Korner · evivna.com · outside the top 100k
Finally, an app that doesn’t charge €300/month – totally unaffordable for beginners. My Meta Ads Manager only shows around 40% of my actual sales, so how are you supposed to know which ad is working and which one is just burning money? I installed this app and literally had a sale the next morning – and it tracked exactly which ad it came from. Meta showed the sale twice, but that was my fault (I had tracking set up via both Omega and Shopify’s native Facebook app). Support helped me sort it out quickly. I’ll test it for the next 3 days (love the free trial!) – and if it really tracks everything correctly, I’ll absolutely grab the one-time lifetime offer. Pure gold!
Ink Up · ink-up.de · outside the top 100k
Great! I love this software! The customer service was perfect in helping me solve the problem.
Koi · unranked store
10 star rating. Enthusiastic support staff
omstore · unranked store
Very convenient and fast pixel tool, customer service when encountering problems is also very fast and accurate, special thanks to Cam who helped me solve the problem
Farfa Store · unranked store
Good support team and price efficient
Maison Sydney · unranked store
top service. My pixel is back and working great. Customer service is amazing. Thank you, Tracy.
Russo Leather · russoleather.com · outside the top 100k
Amazing team , always there to support.
Amelie.Amsterdam · unranked store
Great support and very easy to work with. The app seems to have installed my pixel flawlessly and I am looking forward to seeing what data I can now get.
MoringaProducts · moringaproducts.com.au · outside the top 100k
Great app and amazing support team
CĀIRO · unranked store
Highly recommend – excellent support! I highly recommend the Omega Facebook Pixel app. Their support team was incredibly helpful — they guided me through the setup process and made sure everything was configured correctly. Thanks to their assistance, the pixel is now working perfectly. Great service and a smooth experience overall!
MEDIA AGENCY · selllikecrazy.net · outside the top 100k
Vincent was extremely helpful and fast. I had issues with tracking events like Add to Cart and Checkout, and he guided me step by step. The app is simple, clean, and powerful once properly set up. Highly recommended if you want accurate Meta Pixel tracking in Shopify.
Austera · www.austera.com.uy · outside the top 100k
非常的棒，解决了问题
Healthmast · healthmast.com · outside the top 100k
I had a serious data tracking problem in my store. Through a detailed explanation of the problem and a short discussion, the development team was able to solve the problem and be operational in a few days.
Purleon · unranked store
Many thanks to the support team, who in 3 minutes helped me solve a problem that I tried to solve on my own for about two hours!
Mel Store · unranked store
Amazing support from team, thank you Lina so much for professional support. The ads report also great place for you to analyze your data.
Finivox · unranked store
w
NeuroEdge™ · unranked store
Great app, I had a tracking issue unrelated to the app but Joy from support helped me resolve it anyways! Thank you very much!
By Lenz · bylenz.be · outside the top 100k
The customer service is excellent and very professional.
Freshlus · freshlus.com · outside the top 100k
Very easy to use, the customer service patiently solved my problem.Thank you very much for their help
Redtop · www.redtop.com · outside the top 100k
Easy to install app, accurate tracking
HookedTee · unranked store
Excelente servicio y atencion! muchas gracias por el soporte! :)
Guia de Abundancia · unranked store
Love the app, customer service is amazing, Tracy helped me fix my conversion api. She went over and behind of looking into my site to make sure everything is working. Thank you again Tracy best!!!
celina-london · unranked store
todo perfecto
El Arte de Liderar Personas · unranked store
Good
Native Blood Spirit · unranked store
I use it on 3 sites, so that tells you what you need to know. Most importantly is the support they offer. Superfast, quick and efficient.
CogniCup · cognicup.ch · outside the top 100k
Ho trovato questa app davvero intuitiva e performante. L'integrazione con Facebook Pixel e CAPI è stata veloce e senza intoppi, il che ha reso l'intero processo molto semplice. La configurazione degli eventi è davvero flessibile, permettendo una personalizzazione ottimale. Inoltre, il supporto clienti è stato eccezionale: veloci nel rispondere e molto competenti nel risolvere ogni dubbio tecnico.
Mstore016 · mstore016.com · outside the top 100k
me ayudo mucho Ben de soporte con mis dudas, muy rapido gracias!
Tu contrato listo · unranked store
Amazing support, thanks Ben
HEY UBE! · heyube.com · outside the top 100k
Great app, helps a lot when you run Facebook Ads. I love their support, fast and knowledgeable!
Nuevira · nuevira.health · outside the top 100k
great customer service! thank you
Modehaus Strauss · unranked store
The customer representative is very responsive, addressing your needs promptly and resolving any issues quickly. I definitely recommend their service!
Renewedline · renewedline.com · outside the top 100k
Issues were dealt with precision and accuracy. Always quick to respond to my queries, and have been very patient with me too. I highly recommend
Zinny Lastica · zinnylastica.com · outside the top 100k
Zeer fijne medewerkers die snel met oplossing komt. Heel erg bedankt Ben.
Belleza Amsterdam · belleza-amsterdam.nl · outside the top 100k
good
VELO Luggage · www.veloluggage.com · outside the top 100k
Neil was incredibly patient, walked me through each step on SEVERAL issues, and helped me solve all my problems!
Green Dragon Publishing · greendragonartist.myshopify.com · outside the top 100k
El soporte de atencion al cliente es excelente, me atendieron rápido y resolvieron mis dudas. Gracias por el servicio!
V-gan Gourmet · unranked store
Great service Niel!
Vaelmont · vaelmont.store · outside the top 100k
Absolutely! Here's the revised review using "well done": Well done, Omega Facebook Pixel! This app has truly transformed my Shopify experience. The seamless integration and user-friendly interface make tracking and optimizing Facebook ads a breeze. The detailed insights provided have significantly boosted my ad performance. Kudos to the developers for creating such a powerful and essential app for any Shopify store owner. Five stars without a doubt!
Preloved Labels · prelovedlabels.com · outside the top 100k
Very helpful
scureed · unranked store
Price/quality is great for this pixel app + supper fast and helpfull support.
omlora.com · unranked store
Omega Pixel is one of the best tools I've used for tracking Facebook ad performance on Shopify. It's incredibly easy to set up, even for beginners. The events are tracked accurately, including custom conversions, ATC, IC, and Purchase — which helps me optimize my campaigns effectively.
HIDAUS.STORE · unranked store
Just started using this app - so far, the customer service has been awesome! Joyce has helped me make sure that my events are set up properly and she has been responding in a timely matter.
BIOTECH LABS · shop.biotechlabs.us · outside the top 100k
I have always had an amazing experience with these guys.
Barakah House · unranked store
EXCELENTE ATENCION. ME HAN EXPLICADO CORRECTAMENTE TODO Y ME HAN DEJADO TRANQUILO. GRACIAS POR LA AYUDA
Loopy Wear · www.loopy-wear.com · outside the top 100k
the first connection whit omega, lina the service is great fast and friendly so i recoment omega for it,s kindness en fast replay and fast connections
lumanova · www.lumanova.nl · outside the top 100k
Cam’s support was impeccable — fast, clear, and very kind. I truly appreciate how quickly they helped me solve my issue with the pixel setup. Great app and even better service. Thank you!
LIBRO DIGITAL - TIENDA ONLINE · recursoselite.com · outside the top 100k
This is by far the best app I’ve used for tracking Facebook Pixel events. Every single event is captured flawlessly—nothing gets lost or missed. On top of that, the support team is incredibly responsive and helpful. They guided me through the setup quickly, and I had the pixel fully configured and working within minutes. Outstanding experience from start to finish.
Julio London · unranked store
My initial impression has been really good, especially around the customer service. I contacted Omega because I wanted to track newsletter subscribers and they went above and beyond to make it happen quickly!
Danceddiction · danceddiction.com · outside the top 100k
Best app to use. Tracking really helped me to know more about the events in my campaigns.
PiCup · unranked store
joy is amazing. good help :D
TrexLo · unranked store
I've tried several Facebook pixel tracking apps on Shopify, and Omega stands out as one of the most reliable and user-friendly tools available. Pros: Easy to install and set up – no coding required. The interface is straightforward, and it starts working almost immediately. Supports multiple pixels – ideal if you're running ads from different ad accounts or working with partners and agencies. Accurate tracking with Conversions API (CAPI) – significantly improves event tracking, especially post-iOS 14. I noticed better data accuracy and improved optimization on my Facebook Ads. Responsive customer support – the Omega team is quick to respond via live chat and very helpful, even on weekends. Pixel backup feature – ensures you don’t lose data in case one pixel fails or gets disconnected. Cons: The free plan is limited, and you'll need to upgrade to a paid plan to access all features. That said, the value it delivers justifies the cost for serious advertisers. Doesn't track advanced events like video views natively, but this isn't critical for most conversion-focused campaigns. Final Verdict: Omega Multi Facebook Pixels is a must-have for anyone running Facebook Ads on Shopify. It helps ensure accurate tracking, better campaign optimization, and peace of mind. Highly recommended for dropshippers, marketers, and agencies alike.
TimoHealth · unranked store
Excelente!
Dejar de Rumiar · unranked store
Cam, Thank you so much to Fix my ic event ! Great support from Omega 10/10
Simplicart · simplicart.in · outside the top 100k
Andy was amazing
NATURAVI · unranked store
I did not know how to use the app well and asked for support and Niel answered all my questions patiently and quickly. Niel's fast responses made it easier for me to check the data quickly as I was in a bit of a rush as well. Thank you Niel. Totally recommend!
emEnola · emenola.com · outside the top 100k
Fantastic, love the easiness and customer service.
TØRN Design · unranked store
they helped great connecting the pixel
4Paws · 4pawspet.com · outside the top 100k
really great
Stylowa Warszawa · unranked store
The best app for tracking Facebook Pixel. The support team is fast and enthusiastic. Highly recommended.
Fittingifts · fittingifts.com · outside the top 100k
good app, excellent customer serivce.
US.SHAPSHE.COM · us.shapshe.com · outside the top 100k
Thanks for the help Sophia
Celestia · celestiaa.com · outside the top 100k
Simple and convenient, good experience
Superlovehair · superlovehair.com · outside the top 100k
We've been using the Omega Pixel app for our brand AakarTaro, and the experience has been excellent. Their team is incredibly prompt — every query or issue we've faced has been resolved quickly and efficiently. The support is not only fast but also very clear and helpful, which makes a huge difference when you're managing a live store. Highly recommend them for anyone looking for a reliable, responsive app partner. — Rishi Purohit Co-Founder, AakarTaro
AakarTaro · aakartaro.com · outside the top 100k
Great and affordable app, great help from their customer service too.
ENZO TAVARI · unranked store
Excellent customer service. Quick and efficient. Louis helped me with a problem that was consistently giving me pain for hours. Would highly recommend.
Scrubly · scrubly.co.il · outside the top 100k
Muy profesional estoy muy contento
Calia · www.calia.co · outside the top 100k
super positive experience. Cam was fantastic and solved my problem straight away.
LA VIE MODE · unranked store
Great help
Diacase · diacase.se · outside the top 100k
Excellent
Shopify · adsaha1234.myshopify.com · outside the top 100k
very helpfull and patient im happy with the app
My Store · unranked store
Good customer support
Van Braak Mode · unranked store
Muy Buena app y atencion al cliente espectacular, toda la tarde intentando arreglar un problema en el tracking de los atc y me lo han arreglado en 20 min
SILUEEN · unranked store
Hands down the BEST decision! After wasting money on ads with unreliable tracking, this app solved our missing FB Pixel events from day 1 – accurate data finally! The lifetime access is a STEAL compared to subscriptions. But the REAL MVP here is their SUPPORT! They answered my license-vs-subscription questions in minutes (super detailed & friendly). If you need flawless tracking and a team that actually cares, GET THIS.
Shaperin · shaperin.com · outside the top 100k
its good!
Biblioteca Consciente · unranked store
Prima App, prima klantenservice!
WatchToCare.com · www.watchtocare.com · outside the top 100k
Very good service
ZEPHIRA · myzephira.com · outside the top 100k
support always helpful
Goldharmonie · goldharmonie.de · outside the top 100k
Vriendelijke en snelle service!
Hutti · hutti.be · outside the top 100k
Very fast customer service and great app
Jueco · unranked store
Excellent app! Super easy to install and use. Amazing customer support! The team responded quickly and Joy has explained in very detailed how to solve the issue I was facing. Truly impressed with the service! Highly recommend!
Sk1ntro · sk1ntro.com · outside the top 100k
Very fast support, app easy to set up, with flexible control. thanks to the team for the development!
GUZO · guzobaby.com · outside the top 100k
Excelente servicio, el mejor soporte.
Como Cuidar Energeticamente a tu Mascota · unranked store
awesome support, great tracking, never misses anything. this is my go-to app for pixel tracking
Ama BioLabs · unranked store
Joy was superb at assisting
DUOMO.DEV · unranked store