Gojiberry Survey & Feedback · Selling products
Every review we hold for Gojiberry Survey & Feedback, quoted in full, with the store that wrote it.
Bigger stores rate Gojiberry Survey & Feedback at least as well as the crowd does. The store behind each review is the part the App Store never shows.
35 reviews pulled · 35 long enough to quote · 2023-05-25 to 2026-08-23
Every review we hold, newest first
When I tell you, this is the app I've been needing for years for my business. As someone who does organic content marketing for my products, I didn't know which platforms were bringing in the most sales volume and traffic to my website. My website analytics alone still weren't giving me the full numbers of which platforms brought in the most traffic. I installed this app just to put a mini survey on my site that asks customers where they found me, Tiktok, IG, etc.. game changer!! It's super user friendly, can't believe I've gone all this time without it
BeverlyTemplates · beverlytemplatesco.com · outside the top 100k
設定等、シンプルで使いやすいです。質問への回答も早く助かりました。
REGIEVO · regievo-shop.com · outside the top 100k
This app has been a great way to get direct input from our customers. We will be utilizing this to find out what types of new products customers desire, and to see if they miss any discontinued products. Thank you for creating a great, easy-to-use app.
Pepper Jane's LLC · pepperjanes.com · outside the top 100k
This app has really allow me to capture deeper insight on my customers feedback and ever since embedding this app my customers have shared so many positive things about my brand in the way we run our business. I highly recommend this app. It totally changes the game.
Ancient Artery · ancientartery.com · outside the top 100k
simple and efficient, I like it
Uclips · uclips.co · top 100k store
シンプル、直感的で分かりやすいアプリです。日本語でのサポートも早く、満足しています。
生活の木 オンラインストア · onlineshop.treeoflife.co.jp · outside the top 100k
無料で使える機能も素晴らしく。アンケート機能もしっかり動いています。質問があったので、担当者のアンダーセンさんが丁寧に答えてくれました。それだけではなく、２週間後にフォローアップのメールもしてくれました。とても素晴らしいソフトとサービスだと思います。お勧めできます。
Soposopo · soposopo.com · outside the top 100k
Everything’s great so far!
Señor Dino · senordino.de · outside the top 100k
Incredible level of customer service to help me set up a slightly more tricky email survey. We managed to get it all set up exactly as I had hoped which was a perfect outcome!
calmoverchaosltd · calmoverchaos.co.uk · outside the top 100k
Great tool. We are using it as part of a Klaviyo Flow as well as implemented in the Checkout section. The setup process was easy and we could portray our corporate design too. It's nice to have a quiz option part of the app too, which is something we want to tackle next.
Balkonstrom · www.balkonstrom.com · outside the top 100k
Très simple d'utilisation et de loin le tool le plus complet pour les enquête surtout poru ce prix, bref je recommande
MyLittle Deen · unranked store
操作方法がわからない機能があったのですが、早々に回答があり、しかもすぐに録画してくださったようで、操作画面の録画と日本語の説明付きですぐ解決できました。大変助かりました！ありがとうございます。
女性防災士の防災ショップ／ikkake · unranked store
Very easy to use, a survey is set up in no time. Also customer service is responding quickly and is very friendly and helpful no matter what you're bothering them with. If you are looking for an easy tool to do surveys in your shop this is the app to go with.
Reader's Digest · www.readersdigest.de · top 100k store
Easy, clean and simple. Good tool
Timeline Longevity · timelinesa.us · outside the top 100k
Sehr einfach zu integrieren. Wir benutzen die App, um die Käufer nach Abschließen der Bestellung zu befragen. Die Umfrage wird sehr häufig ausgefüllt und die Ergebnisse sind sehr hilfreich.
Calou - Leben mit Hund und Katze · unranked store
アプリ導入時、アンケートの回答が選択肢+テキスト入力ができるアプリが、こちらだけだったのが決め手でした。 アンケートは購入後の画面にシームレスで表示されるので、回答率も高くとても便利です。 また質問への回答も素早く、とても丁寧で大変感謝しております。 先日は修正方法を動画付きで教えていただけて驚きました。 アプリ自体もサポート体制も、日本製ならではの安心感です。 今後とも開発、サポートともに期待しております
子供服の型紙販売｜＋Sew(プラッソ)byちゃきステ · unranked store
アンケート作成から分析まで分かりやすい。また、サポートもしっかししておりわからないことがあっても対応して頂くことができ非常に助かりました。
nepros Tools · neprostools.com · top 100k store
I am a big fan of Gojiberry. I think it might be one of the most easy to use and clean post-purchase survey tools on shopify. The team who runs this are top notch, and really took the time to make sure that we felt supported. And i think the 5 second survey is a very unique and useful tool that has helped us better understand our customers wants. Amazing job!
Devon + Lang · unranked store
Very easy to set up, great value! They've done a good job as a new app.
Future Fusion Online · futurefusiononline.com · outside the top 100k
So incredibly easy to use! No coding required. I finished setting it up in less than 5 minutes. This really is as easy to use as they say it is. Just works!! Thanks guys.
Plum Tack · plumtack.com.au · outside the top 100k
Great app & experience with this company has been really unique. Submitted feedback, and they jumped on a video call with me, with their team, to discuss. Had opportunity to discuss future product development with them too. For the app, easy to use & works well. Glad I stumbled across this in the shopify app store.
Scribble Snacks · scribblesnacks.com · outside the top 100k
Great app! Super intuitive and easy to use, and excellent customer service as well! I've been using it to gather email lists of potential customers and gain feedback from them simultaneously with coupon codes as an incentive. This app collects the whole user journey seamlessly.
Vismic · unranked store
オンラインショップでは顧客の声を直接聞く機会が限られがちです。以前は別のアプリを使用していましたが、技術的な問題で利用できなくなり、その後、このアプリを見つけました。前のアプリでは有料版を利用していたものの、サポートからの返信がなく困っていました。しかし、このアプリは直感的で使いやすいUIが魅力で、無料にも関わらずサポート体制が充実しており、機能のアップデートも頻繁に行われています。さらに、アンケート調査への回答率が高く、非常に満足しています。現在は利用している機能の全てを使いこなせていないため、今後さらに多くの機能を活用していく予定です。
ChooMia（チュミア） · choomia.com · top 100k store
I love this app; it's great. The team offered great help, and they really take your suggestions seriously and will implement them. I will surely keep using this app and recommend it to other sellers. Look forward to growing with the Gojiberry team :D
YC Onion · www.yconion.com · outside the top 100k
アパレルECの運営をしています。3月から使用を開始しましたが、とても使いやすく、非常に満足しています！デザインもお客様が注文後にアンケートを答える際にストレスのない作りになっていると感じます。また、問い合わせに対しての対応も迅速かつとても丁寧で、まだ使用して1ヶ月ほどですが、多くの点を改善・修正してくださり、より使いやすくなっています！マーケティングに活かせるアンケートやその他ユーザー解像度を高める機能が充実しており、未公開の新機能についても期待できるものが多いので楽しみにしています！海外向けのアプリかと思い、初めは不安でしたが、機能も対応も全く問題なく、日本のECでも広く活用できるものだと思います！
Lumier · lumier.jp · outside the top 100k
Exactly what we need for our website. Cleverly placed feedback form after the checkout to get feedback from real customers only. The options to get feedback from customers are also creative. Support respond to querys well and helpful.
GL Extra Enterprise · glextra.com · outside the top 100k
We have used Gojiberry now for about a month now and all we can say is... this app has been incredible! It has helped us understand our customers better than ever before. The team has been friendly and helpful. 10/10 recommend!
GardenBrite · gardenbrite.com.au · outside the top 100k
We've been quite happy with Gojiberry's impact on our Shopify store. We got great feedback which helped us improve our site usability. The easyPoints incentives had a big impact on the survey response rate which gave us results much faster. Setting it up was a breeze, and the regular updates just keep making it better. Highly recommended!
Solaris Japan · solarisjapan.com · top 10k store
とても使いやすいです。おすすめです。 質問したいことに、とても丁寧にご対応いただきました。 感謝いたします。これからも宜しくお願いいたします。
いずみピクルス｜泉州野菜を使ったピクルスの通販 · shop-idsumi.com · top 100k store
Its good fore post purchase but there is no way to add it to blogs or website etc. I need to ask surveys also to customer even if they are not buying! But they are Modern and easy to use, it just doesnt use its whole spectrum.
LudusX · unranked store
手軽にユーザーのインサイトを知ることができるとても良いツールです。 ユーザーが最もショップに関心を持ち回答率が高まる可能性のある購入完了ページに、自動的に設置できるのも優れています。 ツールは直感的で使いやすくストレスが無く、初めてでも動画で使い方を説明しているので導入しやすいです。 まだ回答は集まっていないので、アンケート結果の方は確認出来ていませんが、ECをやっている人全てにおすすめしたいツールです。
そらをあおぐ · www.sorawoaogu.com · outside the top 100k
Wonderful application. Survey submission is one click for customers, rather than click an option then click submit. This makes is superior to other options we have found, and is the reason we have gone with this application.
Fusion Motorsports USA · www.fusionmotorsusa.com · outside the top 100k
After installing Gojiberry, it has become an essential tool for us. The platform is evolving really quickly, and they are adding new features almost every month. I’m excited to see how this product will evolve. We got the survey set up quickly and easily. We’re using Gojiberry to look into improving our purchase flow and we’re getting invaluable insights from it. We’ve tried a couple other tools, but the response rate for Gojiberry’s survey is one of the the highest we’ve seen, which was one of our main concerns when looking into which app to install. Given its cost-and-return, you should definitely give it a try. I reached out to their customer service to ask a few questions and talked to Tim, and he was friendly and helpful. They were quick with their responses which is greatly appreciated.
HOTEL CAMPS · hotelcamps.jp · outside the top 100k
I installed this app because I wanted to run a post-purchase survey for my customers, to see how they are coming across my website. Before installing it I was sending emails to each customer to ask this question, but I've found the app makes it much easier for them to reply right away with the click of a button! (Higher conversion rate and more insight for me). Definitely recommend this app for any e-commerce store owner, it's also very intuitive and easy to set up and use - and it has a good insights view where you can see all your responses by user as well as in summary-form. I haven't used the 'interviews' functionality as yet, but will trial it in the future.
T. Buckwheat Tea · buckwheat-t.com · outside the top 100k
(Japanese follows English) I recently installed Gojiberry because I wanted to learn more about my customers and I'm very happy with the results. With the post-purchase survey I can just let it run and automatically gather customer feedback without needing to do anymore work. The installation was very straight-forward and low-effort. I didn't have to code anything, and their survey preview was clear in what my customers would experience (i.e. no negative impact on purchase flow). The survey is well designed - both visually appealing and matching my website, and not requiring any coupon incentives because it doesn't require any effort from my customers. I knew using customer feedback was important, but when I needed help knowing what feedback I should be gathering their customer support were super helpful. I wanted to improve the effectiveness of my marketing, and they taught me about simply asking "Where did you hear about us?" to get more accurate purchase attribution data. They were right on - I didn't realize how off my Google Analytics data was! Their customer support was fast and friendly and greatly appreciated! For everyone out there figuring out what needs improvement in their Shopify store, I highly recommend using Gojiberry!! 購入後アンケートを使いました。初めてでも設定しやすかったですし、お客様のUIも邪魔することなさそうな見え感なので、安心して設置できました。サポートに問い合わせたところ、すぐに回答いただけて、欲しかった顧客フィードバックを集めることができました。お客様の声を集めて分析したい方にはおすすめのアプリだと思います。
arete tokyo · unranked store