RT: Instant FAQ, Help Center · Store management
Every review we hold for RT: Instant FAQ, Help Center, quoted in full, with the store that wrote it.
Bigger stores rate RT: Instant FAQ, Help Center at least as well as the crowd does. The store behind each review is the part the App Store never shows.
107 reviews pulled · 10 carry a rating and no text · 93 long enough to quote · 2021-02-14 to 2026-03-29
Every review we hold, newest first
The team at this company, especially Scott, are fantastic. Highly recommended developers who have been extremely helpful and supportive throughout.
Sofabase · sofabase.co.uk · outside the top 100k
Great App I love it, it's easy to setup and works well. Thanks to the team.
Bible Class to the Nations · unranked store
Great APP
KAZARY · kazary.net · outside the top 100k
Easy to set up, looks great, small watermark but not something that is very noticable. All in all very good!
SunnestANS · unranked store
Assez simple à comprendre et énorme gain de temps.
BODIVA · getbodiva.com · outside the top 100k
Flawless. simply perfect!
MadeForYou · unranked store
Muito fácil e intuitivo.Completo.
Loja Assis · unranked store
fireeeeee
Drs4l · unranked store
best app out there
Tienda Esoterica MX Joyeria · esotericamx.com · outside the top 100k
I love the simplicity. Great app!
Be Great Shop · unranked store
This app is amazing. It was very easy to use and set up. My help desk makes my website look so professional. Thank you so much!
Pretty Girlie · unranked store
We love this application! Works perfectly. Thank you.
WONDERCRAFT LTD · unranked store
riktig bra app. really good app to use for the website. recommend for real.
Aromatica · www.aromatica.be · outside the top 100k
I have just installed the app, which was quick and easy to do. I am so looking forward to using it. Great thanks for being free!
http://toysaround.com · unranked store
I love Roar Themes Apps. They are mostly Free Apps that are great & do not overload your site. This APP is perfect for answering quick and easy questions without the annoying salespeople pop ups. Its easy to use, and simple to start. You can quickly and easily change or add your FAQ's. I would recommend using this is you need a HELP center for Google Merchant, without having to answer the same questions over and over again
Boujee Chic Boutique · boujeechicboutique.vip · outside the top 100k
This app is exactly what I've been looking for. And... it's FREE. I am already using there theme and just now discovered all the amazing apps they offer for free.
Koekela · koekela.nl · outside the top 100k
Perfeckt
irisphotos.de · unranked store
Simplesmente top, fácil, simples de instalar e configurar, fácil e prático para traduzir. Se tivesse um suporte através de Tickets seria simplesmente perfeito.
Leve de Tudo · unranked store
it works like it states it does.
Bowsers cosmetics and clothing · unranked store
super bon merci pour le beau travail j aime bien cette application simple utilisation
Discountjag · unranked store
facil de usar y muy util la recomirndo
Susan · unranked store
Hey, your app is amazing. Very simple and easy to use. I'm still figuring it out, but i am loving its maneuverability.
Yunique · yunique.co.za · outside the top 100k
So far, I just installed this app and it seems like it's going to work great for me, my store, and most importantly my customers. Excited to see how it helps me build and maintain better customer service and relationships.
Sweet Surrender · www.sweet-surrender.biz · outside the top 100k
i'm glad i picked this app for my store. So easy to set up and start running. Def recommend. Love it
LIFE MADE EASIER · unranked store
The app seems to be super good - I've been excited to use it, but unfortunately it doesn't save the work. I've been trying for 2 days now and I've lost the work a couple of times because it simply won't save. I had to close the page and lose it all. I hope they can fix this because it's a very cool app.
SiegaNativa · unranked store
wow nice and easy to setup, looks great. Very easy to use. Add FAQ's easily and great/easy to customise
People of Nostalgia · unranked store
So far so good! Thank you. Need to play around with it but it looks great on the website. I think this will really be beneficial to customers with questions
Pet lover goods · unranked store
Great! Perfect for what we needed, an FAQ pop up that allows customers to message us. Easy to install too!
Modern Piping · www.mdpiping.com · outside the top 100k
SO FAR SO GOOD. GETTING THE HANG OF IT. I WILL BE BACK TO SEE IF I LIKE THE PRODUCT IT OR NOT. TIME WILL TELL
moss more products · unranked store
App looks great - thank youuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu
Geek Crate · geekcrate.co.uk · outside the top 100k
At first glance it looks like a very good app. It is necessary to complete all the settings, see how everything will work, and only then draw final conclusions.
wellygreat · unranked store
amazing! The experience was amazing to say the least! Thank instant for helping gain customers and profits!
Thirstfull · unranked store
This is exactly what I was hoping for when I was searching for a quick and organized way to create a FAQ on my website. This app is very easy to learn and has plenty to offer, especially as a free app. I would easily give 5 stars, but I had an issue with the app on day 1, which I am currently waiting on a resolution from RoarTheme. A lot of my progress was not saved (even after clicking the Save button multiple times throughout the process of adding content). The app froze up and I had to refresh the page after waiting over an hour for the save icon to complete a save I had made. When I logged back in to the app a lot of my questions and answers had disappeared. Hours of work, gone. I am hoping my questions were secretly saved and I don't have to retype everything. If this happens I don't mind coming back and changing to 4 or 5 stars, because the app is really great when it works properly.
Space Coast Mealworms · unranked store
Good job on this app. It looks good and I feel like this app will help my customers for all there questions.
Savage Rooster Coffee · unranked store
Excelente, me funciona a la perfección, facil uso, de gran calidad en mi página, opciones adicionales
Magesty Fashion · unranked store
Great app.. Easy to setup. everything works great. I loveeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee this app
Beads Hub · unranked store
This is a great tool for my website. It's easy to install and easy to follow instruction. Happy to have it on my site.
Gift Suggestion · unranked store
amazing app easy to work with, I would recommend it to any merchant looking to save time while helping customers find exactly what they need.
Home Shop · unranked store
Easy for application app. Helped me to build my website. Good for beginners and professionals. Thank you!
eFalcon · unranked store
great app and will help a lot in my store, i want my customers to trust me and my store and having an instant chat help will do that
KT KidzTech · unranked store
I used this app for the FAQ section of my store, really great and helpful. Thank you guys for this app.
xclusiv3crafts · unranked store
Wonderful app, does what is says it will do and can't be the price. It really has helped our customer service.
Battle Born Grooming Co · www.battleborngrooming.com · outside the top 100k
Very good app, really useful for my customers who need to find out more about a product as i have high priced products
Reflective Glows · unranked store
super einfach einzurichten, schnell befüllt. Die Icons sind vielleicht noch verbesserungsfähig, das Customizing ist einfach
König + Neurath AG · unranked store
just got the app looks really convenient and hospitable to visitors. Also answers the most important consumer questions Shipping and returns upfront
Evolve beauty and Health · unranked store
great will keep using. great will keep using. great will keep using. great will keep using. great will keep using.
Shopmania District · unranked store
This app is exactly what I was looking for. It was super easy to setup and provided all the options I need for my customers. Thank You!
McCall Fitness · mccallfitness.com · outside the top 100k
Solves my problem! Helps our customers and not enabling laziness. I love the fact the app allows the ability to still reach direct out to us for those unique issues.
MadgesFood · madgesfood.com · top 100k store
Fine app! Recommend it! Two improvements to the developer: 1. Add pre-edited FAQs like where's my shipment, get a refund, apply for return, contact us etc. 2. Add Tawk.to
g3gifts · unranked store
Thank you so much for this. It is already a big help for small owners like me. Thank you for letting us to have this free!
yourbestversion.philippines · unranked store
Very easy to use right off the bat. Very self-explanatory template. I like how it becomes it's own feature on my website rather than another category in a nested menu.
1:10 Rod Shop · www.110rodshop.com · outside the top 100k
Copying and pasting into the editor is easy, but impossible to edit. Text behaves differently in the app, in the preview and on the website. Additionally, you MUST SAVE OFTEN. There is no prompting. If you work for 30mins, all your work will be lost. Other than those things, it works well and is free!
The Bloomin Bog Water Gardens · bloominbog.com · outside the top 100k
All i needed for free, excellent ! Recommended !!! You can configure a lot of the sections, the colors and everything !
The Rope · unranked store
Perfetta tutto funziona alla perfezione facile da configurare una delle migliori che ho provato al momento
2Erre Shop · unranked store
Your apps never fail to impress on how easy they are to use and how beautifully they are designed. Thank you!
smartinhuis.com · unranked store
Ich bin völlig begeistert von der App, würde ich jedem weiter empfehlen, vielen Dank :-)). Weiter so!
Jewellry Fashion Store · unranked store
love it. ik vind het handig dat dit soort apps bestaan vooral omdat dit je webstie veel beter maakt.
Customsieraden · unranked store
Super hilfreiche und einfache App. Die Benutzung ist sehr simpel und gut durchdacht. Man findet alle Punkte sehr schnell und kann alle Änderung selbst vornehmen.
TradeUpStuff · unranked store
works well and does the essential. would appreciate it if there was more language support as some of us need to change buttons, themes and a lot of words in local languages other than English
Atoa SPORTS · unranked store
BEST APP IN THE WORLD, THANK YOU FOR THIS SUPPORT BEST APP IN THE WORLD, THANK YOU FOR THIS SUPPORT
intofinity store · unranked store
Easy to use and very professional. If you need a FAQ page that look great and has lots of functions then use this one, its also Free!
Mini Mavericks · minimavs.com · outside the top 100k
Glad I found this app!!!! I really love this app and their customer service is !!!!!! I will recommend this app to everyone!
Kira Kirei · unranked store
Excellent, sleek design. Whatsapp chat, facebook messenger, etc, ... all in a single widget. Thank you!
UINFrance · unranked store
This App is just WOW! Very Very good app and professional. Very easy to use also. This app alone I think is a meaningful upgrade to a website. Also, I checked the RoarTheme themes which this app promotes for Shopify. I like them they are modern and clean themes. When I will upgrade my website I will surely consider one of those.
Video Games Tees · unranked store
The best application ever, I highly recommend it, easy, fast, and smooth, helps you communicate with your customers in a magical and beautiful way
Vablee · www.vablee.com · outside the top 100k
UNA APLICACIÓN MUY BUENA Y MUY SENCILLA DE USAR,MUY ACONSEJADA PARA LA TIENDA ,ES MUY NECESARIA TENERLA INTALADA
ROCIÓ Y DANIEL · unranked store
Amazing App, really nice that it's free because it delivers so much value. I highly recommend, highly customizable.
Switch Shield · unranked store
this is a really nice and useful app for my online store customer. I think it can be more convenient for my customer.
Fingertips Vintage · shop.fingertipsco.com · outside the top 100k
After changing into new theme, the app doesn't appear in my store. Really disappointing with this app.
Familiss · unranked store
The app its self looks ok! But I was writing FAQ's for all day and when I clicked enable its all gone and asked me to log in to my store! I am soooooo angry All day work just gone!!!
GoldFashion · unranked store
Easy to use for both us and our customers. It's doing the job on reducing messages for us to individually respond to and thus providing timely info/answers for customers.
Gabi & Jules · gabiandjules.com · outside the top 100k
Pretty straightforward use. Easy to install and customize. I spend a few minutes to understand it functionality. I needed more times to write answers. That would be your major time investment.
kokos.mx · unranked store
Good app. I stuffed around trying to make a FAQ, got fed up, and then found this app. It easily helped me make a professional FAQ and helpdesk. Recommended.
Kind Knives · unranked store
Good stuff. Easy and effective to use! Would recommend this. It's almost like chat bot but with articles. Good for Q&A and it feels personal
iBlush Patch · unranked store
I was having problems with another FAQ app so I stumbled upon this one Thank God!!!! This is clean and neat and integrated perfectly to my store
Refulgent · unranked store
Love, love, love this app! It serves great as a self-service help center to allow customers to be more independent when shopping online with a systematic way of finding answers without having us to be online with them. Please seriously consider adding the option to display the FAQ as a widget and/or page (deep linking?). I really love the widget but I still hope to link the FAQ in the footer for customers who may miss it. Also, it would be super helpful in cleaning up the mobile browsing experience because widgets tend to overwhelm phone screens, especially when they start to grow in numbers. But yes, great job on the app!
Shop Weekend Cheoks · unranked store
brilliant. I love how the help button shows. Thank you for such a fantastic service. I will now migrate my previous FAQs
Mbawa Books · unranked store
NICE PRODUCT, IT IS SO HELPFULL AND STYLISH And taking in account that it`s free, awesome method to create a FAQ page and method of contact whit your clients
HakuClothes · unranked store
I'm very hard to please and this app IS JUST SO GOOD! I'm launching my store tomorrow and everything looks crisp because of the addition of this app! Thank you so much. :)
The Salvacion · unranked store
app cannot edit and save. it stuck forever after clicking save. Please fix this app because apart from that, it is really reliable
EM TAPAK KUDA · unranked store
Really bad quality product. Does not support language translation functionality of Shoppify. It is important that they support the native store language functionality that Shopify provides, that way content can be translated . "Instant FAQ & Help Center" is the only portion of my site missing the translation due to this issue.
BALEARICAL · unranked store
Just tested it. By far the best free FAQs I found. Cant believe this is free. Love how easy to use and customizable it is.
Mangroovia Foods · mangroovia.com · outside the top 100k
Working great. This app deserves more. It's free as a joke. Love you guys. Very easy to use and install.
P.A.L Protect Animal Lives · unranked store
Surprising fast and easy to set up and use. We've used a few FAQ apps before and this one beats all of them easily!
Purpose Performance Wear · purposeperformancewear.com · outside the top 100k
wow I never find apps like this so easy to use and no coding needed and Customer service is very easy to talk and help me thru the process, thank you again and keep up the good work
Store Avenue · unranked store
Very good app, it is easy to use and install. very intuitive to use. its very functional really love it
NormaCouture · unranked store
niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee i need to try it
Hallokes.be · unranked store
Great app. Very easy to use and customers are loving it. Would give 5 stars if there was the option to remove the roar theme branding. Would definitely have paid extra for a paid version offering this.
TRNDZ Boutique · unranked store
I used this app and it is a pretty good and straightforward platform, very user-friendly. Nice job!
Kacau Emporium · unranked store
buena de mucha utilidad para darle mayor presencia a la tienda, toma un mejor carácter y mejora la imagen de la misma en 95 %
Alpha Best Stores · unranked store
I'm about to try this app for the very first time so i'm excited to see how it works. Thanks for the app. Hope it will increase my sales :)
www.shop-hannahmartin.com · unranked store
This app works well with great features and its free. Will take the average person 15 minutes to setup. The support team is responsive and helpful.
Blue Virtual IT (Pty) Ltd · unranked store
Sehr schlecht, da die App die deutsche Rechtschreibung leider nicht akzeptiert und diese komplett zerschießt. so wird z.B. aus "können" immer "kann". Wodruch der Kasus nicht mehr passt!
Nord Pro · unranked store
I think it will help my customers to understand more about my website. By Adding categorized information, it will help remove the un-certainties and funnel any questions directly to customer service
Yolisa.Online · unranked store
Excellent app to display instant FAQ in your store. Quick support to include new features. They listen to their customers to improve the App.
Do it Center Online · unranked store
I really fall in love with this app, such a great build. I use it for FAQ and Whatsapp/ email support. The only thing that I'll suggest, please move Whatsapp/email/messenger all this icon above the "FAQ Category" title although currently it is still looking good but in my test, it should be there.
Superlyf · unranked store
Cette application et importante car je veux que mes clients soit absolument rassurés et en total sécurités
LEHARËM · unranked store