Kite Discount, Free Gift, BOGO · Marketing and conversion
Every review we hold for Kite Discount, Free Gift, BOGO, quoted in full, with the store that wrote it.
Bigger stores rate Kite Discount, Free Gift, BOGO 0.02 lower than the crowd does. The App Store prints one number; the store behind each review is the part it never shows.
400 reviews pulled · 63 carry a rating and no text · 301 long enough to quote · 2026-04-14 to 2026-08-23
Every review we hold, newest first
This app is easy to setup and the support is prompt and easily accessed if you need it. The ability to restrict the free gift via URL was a feature that we couldn't find elsewhere. Very happy with this app.
RUKSAK · ruksak.com · top 100k store
Super schneller Support.
QOOL · qool-products.com · top 100k store
Great app: intuitive and quick to set up. When I had a quick question for support, I received a fast and clear answer. Thank you very much!
FT-KARATE · ft-karate.com · outside the top 100k
Very co-operative. Felt easy to communicate.
Fahinime · fahinime.com · outside the top 100k
Quick and helpful customer service
Kinkette · kinkette.com · outside the top 100k
excellent service always, janet was very good quick and accurate
westbasedirect.com · westbasedirect.com · outside the top 100k
I'm dealing with a number of Bugs when using new templates, but the support team is very quick to respond and assist with any issues. Palak was able to assist me greatly with a high concern issue very early in the morning, and found a great workaround.
Ole Henriksen · olehenriksen.com · top 10k store
good app
APEX CARBON · apexcarbonusa.com · outside the top 100k
Kite Discount is a really great app with amazing offers and excellent customer support. The support team is very helpful and always assists us well. Highly recommended!
Chotteylal and Sons · chotteylal.com · outside the top 100k
Great app! Very easy to set up and runs smoothly without slowing down the store. The discount rules and free gift features work perfectly. Highly recommended!
Tradesman Nutrition · tradesmannutrition.au · outside the top 100k
Meghal has been helpful with navigating the promotions and setup of promotions on the app :)
Chris Sports · chrissports.com · top 100k store
The agent was helpful and tried to answer my enquiries patiently. Thank you so much.
chupadoodles · unranked store
Kite is a comprehensive solution for all kinds of discounts, including BOGO offers and free gifts. It offers a wide range of possibilities for both simple and more complex promotional scenarios, while maintaining a user-friendly interface. What truly sets Kite apart, however, is its exceptional customer support. The team is incredibly fast, helpful, and friendly, making the overall experience even better. Highly recommended!
Tomorrowland Store · store.tomorrowland.com · outside the top 100k
Great app! Truly recommend. It's very easy to use, works perfectly with your theme. Support is very quick.
GRAPES by Bridget Maasland · mygrapeskin.com · outside the top 100k
Really good app with a lot of options - And definitely the fastest customer service from Janet and the team I have ever received. Highly recommend this app.
Specktrum · specktrum.dk · top 100k store
Great app for creating custom, complex discounts. The customer service is incredibly helpful!
Sok-It B2B · b2b.sok-it.com · outside the top 100k
Simmi was able to promptly help me resolve my issue - I'm pleased with the service
URBANTONIX · urbantonix.com · outside the top 100k
While some of the features can feel a little limited, the support from the Kite team more than makes up for it. They are quick to respond, genuinely helpful, and willing to look into custom changes when possible. Of course, there are limitations to what they can do, but they’ve always been transparent about that and have helped us find workable solutions. Overall, a solid app with a great support team behind it.
MXDVS · store.mxdvs.co · outside the top 100k
<3
Sanctified Supply Co. · sanctifiedsupplyco.com · outside the top 100k
Great app for discounts and bundles
AuraBell · aurabell.com.au · outside the top 100k
Excellent customer service and technical support
Mon Verre · www.monverre.com.au · outside the top 100k
I'm still in trial mode, but had to use support and Janet was very helpful and prompt. Thanks.
לאונידס ישראל · leonidas.co.il · outside the top 100k
Super effective customer support and app.
SOLANA JEWELRY · www.shopsolanajewelry.com · outside the top 100k
Meghal was so helpful. I needed help figuring out how to position the widget and she was very knowledgeable and helpful.
Minx Magic · minxmagic.com · outside the top 100k
The app is easy to use and the customer support from the Kite team is excellent!
Diptyque · diptyqueparis.com · top 10k store
非常感谢Meghal的帮助，高效有效的解决我的疑问，产品很好，值得推荐
SVIPCAT Store · www.svipcat.com · outside the top 100k
Thank you Meghal for your assistance and swift responses.
Nutriboty Angola · nutriboty.co.ao · outside the top 100k
great!
heybee · www.heybee.com · outside the top 100k
Good support! Nice
6IXTY8IGHT Hong Kong · hk.6ixty8ight.com · outside the top 100k
Kites APP has been instrumental in keeping our conversions steady. Their APP is flexible and their support is exceptional, responsive and happy to go the extra mile to get any set tweaks actioned
Koh Living · kohliving.com.au · top 100k store
Very nice app, helpful staff, would definietly recommend!
Kunesti · kunesti.com · outside the top 100k
Quick response and great experience. Recommend to use!!
MEGAWATT Nails · unranked store
Can't recommend these guys enough - I had a last minute activation to set up for the following morning and Tanu didn't hesitate to offer to jump straight on a call and help me set the whole thing up. There were a few customisations we needed as well and she organised the developers to get it sorted straight away. I've been working with Shopify nearly nearly 10 years and this top level customer support is rare!! Thank you so much!
ROWIE The Label · www.rowiethelabel.com · top 100k store
Super good Service! Meghal answer direcly and always helps fast and understanding!
Noju.se · www.noju.se · outside the top 100k
Meghal responded in a very effective and helpful way.
Kuura · shopkuura.com · outside the top 100k
Great app, I wanted a feature that was quite difficult to make, the team understood my needs and built a solution that met my needs. Would definitely recommend. I have tried over 20 other apps but nothing comes close to this. Great customer service.
RetroKitFits · retrokitfits.com · outside the top 100k
It’s straightforward, reliable, and makes managing things much easier. I also want to appreciate Salaj for the excellent assistance. He was quick to respond, explained everything in a simple way, and made sure all our queries were properly addressed. Great app backed by great support definitely worth trying.
Mera Aura · meraaura.com · outside the top 100k
Very helpful
Juice N' Go · juicengony.com · outside the top 100k
Quick customer support. Impressive. Thank you!!
Muahaha · muahaha.co · outside the top 100k
awsome support!
ENDORFY · endorfy.com · top 100k store
Palak was great to work with. Fast and knowledgable support team.
Slap's BBQ · ship.slapsbbqkc.com · outside the top 100k
Great app and very easy to use! I was able to set up a free product offer at ₹1,499 smoothly without any hassle. The setup was simple, and everything worked as expected. Really helpful app for creating special offers and promotions. Highly recommended!
Better Beauty · thebetterbeauty.com · outside the top 100k
amazing support from Meghal!
GentleCare UK · uk.gentle-care.com · outside the top 100k
excellent service and app
JN Supplies · jnsupplies.co.uk · outside the top 100k
Every Helpful, and very Patient with what I needed hel with
Bodyandfitness.com · bodyandfitness.com · outside the top 100k
Great app and great customer service
nokobike · nokobike.com · outside the top 100k
I had a great experience with the Kite support team. They were patient, responsive, and took the time to understand my questions. They helped me troubleshoot the issue and clearly explained everything along the way. Thanks for your excellent support and for making the whole process smooth. I really appreciate your help!
ZACCHA · zaccha.com · outside the top 100k
We're using the Kite Discount, BOGO, Free Gift app for our Shopify store and it works very well to create and manage promotions. It’s quick and easy to set up BOGO deals, free gift offers and other promos, which saves a ton of time and really helps drive sales. Promos can be customized to fit your style and needs. This app really shines thru customer support. They are always there to answer any questions or solve any problems and their response time is unbelievably fast. The team are hands-on and proactive and usually fix things in lightning speed. If you’re looking for a simple, reliable and effective promotion app for Shopify, I highly recommend giving Kite Discount a try. It has been a game changer for my shop!
Focus Camera · focuscamera.com · top 10k store
On my very first day of using this app, I encountered an issue. I wanted to ensure that customers could only select one unit of a free gift that is not normally available for sale in my store. Initially, customers were able to increase the gift quantity. I contacted support, and Palak, together with Meghal, quickly escalated the issue to their technical team. Within just 24 hours, the problem was resolved, and everything now works exactly as I expected. Excellent support and a highly recommended app!
Pas Giedrę · pasgiedre.com · outside the top 100k
The app used to be very good but they have changed the interface and it is so hard to navigate now. It is sad
Glowfully · glowfullyskin.com · outside the top 100k
Amazing app and even better support! Everything works great and is super easy to set up. I had one small question about the gift widget and Janet from the support team helped me perfectly and sorted it out within minutes. Really responsive and helpful. Highly recommend!
Peshta-Store · peshta.de · outside the top 100k
Thanks Meghal for your help today!
Royal Opera · royal-opera.com · outside the top 100k
These guys are great!
Cape Candle · capecandle.com · top 100k store
I've tried a few different BOGO apps and this has been the best one so far. Support is also very responsive and helpful. We're UK based.
Summit Tactical · summittactical.com · outside the top 100k
Great app with all features we need and a super support. In some case they can also customize the app for you. Highly recommended!
Sensimilla.shop · www.sensimilla.shop · outside the top 100k
Very helpful. Meghal was great. Easy to communicate and ready to offer best solution.
Monarh Design · monarhcouture.com · outside the top 100k
Very fast and helpful thanks dear
MAQSOOM · maqsoomwear.com · outside the top 100k
ilgili ve samimi
Ecza Takviyem · eczatakviyem.com · outside the top 100k
Super Kundenservice, der sich wirklich bemüht schnell und lösungsorientiert zu antworten. Die App und der Service ist wirklich zu empfehlen!
taynie · taynie.de · outside the top 100k
Janet was really helpful! She checked the setting and tried the Free Gift Tier for me! And also offer me to help setting up the Free Gift Tier on new version setting. Appreciated her help!
HYGR · hygr.com · outside the top 100k
Köszönöm a segítséget, Meghal nagyszerűen elnavigált, pikk pakk beállítottunk mindent. Indulhat a vásárlás, jöhetnek a vevők a szuper akcióinkkal!
BubblyPro · www.bubblypro.hu · outside the top 100k
Brilliant app and brilliant support team. Very helpful and quick to resolve the small issues we had! When I was using the app, they also took initiative to suggest improvements on the site, and took care of it in a few minutes. The app is very easy to use
iGlow Cosmetics · iglow.me · outside the top 100k
Really good App and if you run into a problem finding how to do something they are very quick to help. Meghal sorted my issue within 10 mins for me. Would recommend.
ARB Surplus · arbsurplus.com · outside the top 100k
great service , have been using it for quite a while now and it is very easy to implement , quick response times from the support team , overall a great experience
sl33py.co · www.sl33py.co · outside the top 100k
Works well for what we need and support was quite helpful!
Foxiecakes · www.foxiecakes.com · outside the top 100k
Janet was very helpful and explained all the options
Rachel Riley UK · www.rachelriley.co.uk · outside the top 100k
Thank you for the amazing app, and customer support! Very happy!
ST Designs Store · stdesignsllc.com · outside the top 100k
The Kite support team has been professional, responsive, and patient throughout. They have been quick to address our questions and were always willing to arrange Google Meet sessions to troubleshoot issues or walk us through the setup. Their hands-on support has been invaluable and made the implementation process much smoother. While the app itself still has some hiccups, and certain functions can be limiting depending on the use case, the support team has consistently done their best to understand our requirements and provide solutions or workarounds whenever possible. We appreciate their dedication and look forward to seeing the app continue to improve.
Eu Yan Sang International · www.euyansang.com · top 100k store
Brilliant app and brilliant support team. Very helpful and quick to resolve the small issues we had! When I was using the app, they also took initiative to suggest improvements on the site, and took care of it in a few minutes. The app is also very easy to use to create campaigns in no time
iGlow.no · www.iglow.no · outside the top 100k
she was very helpful and fast
Chocka · getchocka.com · outside the top 100k
it is a very good app.
femieko.ro · femieko.ro · outside the top 100k
super helpful with 1:1 set up of bundles and troubleshooting
Hanami Cosmetics · hanami.com.au · outside the top 100k
Tanu assist me on the issue very efficiently. Much appreciated!
KHATAM · khatam.com.my · top 100k store
The app by Kite is comprehensive, so able to do varied offers we at biobedsplus need for promotions. Janet responded immediately to our questions. Even better she understood that because we sold organic mattresses of different sizes our gift of a wool topper had to be of matching size and help us set up our offer with the option. We were therefore able to launch our promotion on time plus Janet double checked that everything worked the way we needed it to.
Bio-Beds Plus · www.biobedsplus.ca · outside the top 100k
very helpfull, good service.
Pump In Paradise · pumpinparadise.com · outside the top 100k
Very happy with the app! Great incentive for customers (FGWP). Special thanks to Janet for her help getting us set up!
Katia Designs · katiadesigns.com · top 100k store
Great customer service and support. For helpful and responsive.
PSD · www.psd.com · top 100k store
Buena app, si presentas problemas para configurarla tienen buena atención al cliente, te pueden explicar cómo hacerlo con paciencia
Chakme Boutique · www.chakmeboutique.com · outside the top 100k
Responsive service from the professionals, Janet guide me thru those discount mechanism and even custom-coded to my convenience, definitely is a good experience working with the team!
Uwant MY · www.uwant.my · outside the top 100k
Great app with excellent customer support. The team was very helpful in customising the setup to suit our store requirements and ensuring everything worked the way we needed. Highly recommend.
Enforcer Group · enforcergroup.com.au · outside the top 100k
Their customer service has been professional as always, fast response and cater to my special needs, providing a good and seamless shopping experience, shoutout to Janet for the swift help!
70mai Malaysia · 70mai.my · outside the top 100k
App works as intended, and has great features not locked behind paywalls like others.
Grind Official · grindofficial.shop · outside the top 100k
A very easy-to-use app; the technical support team is truly available and very friendly, and they don't hesitate to customize the app to meet specific needs! I recommend it! The developer, Prasad, significantly improved the plugin and did a great job!
Maison Lascours · maison-lascours.fr · top 100k store
Aplicación muy completa para realizar todo tipo de promociones. Además el soporte es muy rápido
Didinsky · didinsky.com · outside the top 100k
Fantastic!
Seb Skincare · www.sebskincare.com · outside the top 100k
This app has been so useful in diversifying our promotional offerings. It is easy to use and support is always very responsive!
Mellow Fellow · mellowfellow.dk · outside the top 100k
Amazing support, had a call setup ASAP and they are very responsive in their support channel.
Dark Arts Coffee · www.darkartscoffee.co.uk · top 100k store
Janet and Sufia were both super helpful in getting my BOGO discount set up on our site and even got on a call with me when the discount wasn't working properly. Really amazing customer support.
Burlap & Barrel · www.burlapandbarrel.com · top 10k store
Had some questions when setting up and Simmi was super helpful! It looks great on the store :)
Caramelo Kids · caramelokids.co.uk · outside the top 100k
Meghal was vey helpful, overall good app with decent features
Jass & Mine · jassandmine.com · outside the top 100k
MEGHAL really helped me a lot today
Délhair's Professional · www.delhairs.com · outside the top 100k
Super responsive technical team! Helped us set up a custom configuration right away and answered all questions promptly. Definitely recommend this app!
Public Goods · www.publicgoods.com · top 10k store
This is without a doubt the only app you will ever need for discounting. Kite covers you from the simplest of offers to the complexity that other apps can only dream of. With a modular framework that allows you to pick and choose the tiniest of specifications for your offer. Combined with thier incredible dedication to customer service it is without a doubt the best app you can add to an e-commerce store. Kite assigns you a discount expert who puts incredible amounts of effort into ensuring that your experience with the app is the best it can possibly be. Highly reccomended.
Historic Newspapers · www.historic-newspapers.com · top 100k store
The support team is swift and helpful with solving the queries! great
Svenklas · svenklas.com · outside the top 100k
very helpful support
Wildraincosmetics · wildraincosmetics.com · outside the top 100k
Probably the best customer service I've ever had with a support team. Janet answered all my questions and helped with all my requests. Would highly recommend. If they don't have features you need, they will do their best to accomodate it differently or put the feature into a roadmap to be made in future. Thank you :)
Chessington Garden Centre · www.chessingtongardencentre.co.uk · outside the top 100k
Had a great experience with the Kite support team while evaluating the app for our store. They were very responsive and patiently answered all our detailed questions including how free gifts work across multiple cart-value campaigns, GoKwik checkout compatibility, and pricing plans. The app integrates with Shopify's native discount system (Shopify Functions) and their team confirmed compatibility with GoKwik checkout, which was a major requirement for us. Still evaluating a few technical details before full setup, but the support experience so far has been excellent.
SH-RD · www.shrdindia.com · outside the top 100k
Palaka, was so helpful. solved my problem in a couple of minutes. Fantastic
Post Road Art Center · postroadartcenter.com · outside the top 100k
The support was very helpful! Thanks to them!
Nordmyst · nordmyst.se · outside the top 100k
Thank you for your assistance and for the explanations Meghal
Jadea · jadea.it · top 100k store
Excellent customer support. They identified the issue quickly and fixed it in a very short time. Highly recommended!
Madame Polo · madamepolo.com.tr · outside the top 100k
Special Thanks to Meghal fot the amazing and fast Support for the Widget Setup - thank you
CellGenius · cellgenius.de · outside the top 100k
It's very useful and the customer service is very good.
GIA Products · giaproducts.com · outside the top 100k
Good Customer Service
Anyland Sport · anylandsport.com · outside the top 100k
It is rare to have such an incredible customer service experience. I was onboarding the Kite app and got stuck figuring out how to create a very unique discount structure. Palek, who answered my chat went above and beyond. Rather than simply chatting on the support app, she reached out to share a Google Meet link where she spent over an hour walking me through the setup and customization of the app on a screenshare. I left the time with her understanding more about the capabilities of this platform, even beyond what I was initially looking for. Can't say enough good things about her. Stellar employee and really powerful discounting app.
Simple Wishes · simplewishes.com · top 100k store
Tiene un soporte espectacular me atendio Meghal y la verdad que una crack
Llar Textil · llartextil.es · outside the top 100k
Another great product from Skai Lama, super easy to use and set up, in case of any hiccups Janet was absolutely AWESOME and helped instantly. Highly recommended
Biljkoljupka · biljkoljupka.com · outside the top 100k
Thanks Tanu for your help!
BSKIN · www.bskin.com · outside the top 100k
Very new to using Kite but so far so good and super helpful and very responsive support team!
ASPAR · aspar.com.au · outside the top 100k
I had a great experience! The support was quick, professional, and very helpful. Tanu went above and beyond to answer my questions and made the whole process easy. I really appreciate the excellent service and would definitely recommend it!
PawSafe · pawsafe.com · outside the top 100k
User-friendly navigation and amazing support, esp from Tanu. Always on stand-by for any assistance and guidance. Great app for ecommerce!
Pana Organic · pana-organic.com · top 100k store
Prompt reply and help. Thanks
Okana Skincare · okana.co.nz · outside the top 100k
Had some difficulty setting up the app, but Palak was patient and helpful.
Day's Jewelers · www.daysjewelers.com · top 100k store
Kite is a great app. It allows us to create some attractive incentives for our customers and is very straight forward to use. We always find the team at Skai Lama quick to help with any questions or issues we may have and a joy to work with. Highly recommended if you are looking for a great app to give discount offers and BOGOF offers. Works well with their other checkout app Wiz to create some great offer experiences.
Neal's Yard Remedies · www.nealsyardremedies.ca · top 100k store
I had a complicated problem with multiple levels of discounts. It took a long time to work it through .... but with Simmi's patience we got it done . Our communication was all through text . We were not able to do the face-to-face because i didn't have a camera or voice on my desk top computer. I have used this app several times for different promotions. This was the most complicated that i had come up with !!! Thanks for your help .... 12 hours time difference makes things hard.
Abundance Plus Size Boutique · www.abundanceplussizes.com · outside the top 100k
Solução perfeita com a ajuda da Simmi! Obrigada
tutte. · tutte.com.br · outside the top 100k
it works very good, it's easy to create the promos and the customer service it's great
Eco Gioielli · eco-gioielli.it · outside the top 100k
Customer service were great, they helped immediately to help us get set up. Janet was very helpful, it was great to chat to someone to get set up quickly.
femme health · femmehealth.co.uk · outside the top 100k
I truly appreciate Tanu's outstanding support throughout the Kite discount setup issue. She was responsive, patient, and took the time to understand the problem in detail. Thank you, Tanu, for your excellent support!
Banila Co · banilausa.com · top 10k store
very helpful support, solve my problem even at midnight
PlayAh · playah.vn · outside the top 100k
Great support from the team to setup the offer.
Shringar Ras · shringarras.com · outside the top 100k
Awesome, really helpful, fast response to any issues, and an awesome easy to use app. Perfect.
Elasto Tackle · elasto.com · outside the top 100k
support is great, helped me on the weekend
LOAM · theloam.com · top 100k store
I have given a 5-star rating. Your support has been excellent, and I'm very happy with the quick responses and assistance. Thank you for the great support—keep up the good work!
IKIGROW PRIVATE LIMITED · ikigrow.com · outside the top 100k
The app can't create a coupon who can automaticaly add a free product to the cart.
Adega do Pierre Assinatura · adegadopierre-assinatura.com.br · outside the top 100k
quick and helpful assistance
Enrico Rizzi Milano · enricorizzi.com · top 100k store
Amazing customer support. Handled our problems so fast. No AI but human interaction. Totally impressed.
RTPTennis · rtptennis.com · top 100k store
Very good app and excellent, very fast support. All our questions were answered within a minute.
Biotrade · biotrade.bg · outside the top 100k
really useful for our promotions and has so many options and the support team is super helpful! highly recommend --- Not sure what happened with the Kite Free Gift widget, but the team's quick response and clear instructions were really appreciated. Unfortunately, none of the troubleshooting methods seemed to work, and then it somehow magically started working again on its own. I suspect there may have been a glitch or temporary issue somewhere along the way. Anyway, thanks so much to the team for the support!
Legendairy Milk Singapore by Hoomie Inc Pte Ltd · unranked store
very good app
super pet · superpetme.com · outside the top 100k
Very polite, helpful and competent
Rare Humans · www.rarehumansclothing.com · outside the top 100k
Janet is the best! :) great support!
gold goddess · goldgoddess.eu · outside the top 100k
Just installed and setup quickly. had a few issues on my part but after Palak jumped onto a chat with me and basically setup the app for me, took all the issues away, this will be a great addition to my business, thank you so much Palak, much appreciated.
Glossy Images · www.glossyimages.com · outside the top 100k
Easy, fast, and convenient to use. The customer support team is responsive and provides excellent assistance. Thank you for the great service! all the team are great thanks all
Cilek KSA · cilek.sa · outside the top 100k
The support team was great, they were so helpful during my set up process and got this working the way I needed it to. Recommend.
Green Juju · greenjuju.com · top 100k store
The Kite support team, especially Tanu and Janet. They were very responsive and helpful with our campaign customization!
Bayu Somerset · www.bayusomerset.com · outside the top 100k
Janet was very helpful and got my problem fixed almost immediately.
rareseeds dev · unranked store
Great Support
Keracraft · www.keracraft.de · outside the top 100k
The customer support is exceptional! I had an issue setting up a discount for a custom order, and the response was almost instant. They even offered a Google Meet right away. Since I couldn't join the call, they recorded a step-by-step video tutorial specifically for my case and later answered all my follow-up questions. In the era of useless AI bots, talking to a real, helpful human was an amazing experience. Thank you so much, Tanu, for your incredible help!
xonomax posters · xonomax.com · top 100k store
Wonderful App!! Meets the expectations.
AARVEE JEWELLERY · aarveejewellery.in · outside the top 100k
Just started using Kite, but so far it's been great! Love the look, the progress bars, and that I can customize where I want each sale to appear on the site.
Sprigs Life Inc · sprigs.life · outside the top 100k
Installed the app, all working well, had a small issue where the check out button was displaced in our cart drawer, Tanu helped us to fix the issue very quickly, much appreciated.
Three Peaks GBR · threepeaksgbr.com · outside the top 100k
App works as it should so far and quick response from contacting them with a question.
Nature's Specialties · www.naturesspecialties.com · outside the top 100k
Great help and support
The Finest Fudge Co. · www.thefinestfudgeco.co.uk · outside the top 100k
Excellent and fast service. Love the app!
Music Escapades Shoppe · musicescapades.com · outside the top 100k
We've had a great experience with the app so far. It works as expected, and the setup was straightforward. A special thanks to Palak from the support team, who quickly resolved an issue with the module display. Everything is working perfectly now. Excellent support and a great app overall—highly recommended!
Biogenserum · biogenserum.ro · outside the top 100k
Kite Discount is an excellent Shopify app! It's very easy to set up, works smoothly, and has helped us create attractive discount offers for our customers. The interface is simple, and the features are exactly what we needed. Their customer support is also outstanding—quick to respond and very helpful whenever we had questions. Highly recommended for any Shopify store looking to boost sales with flexible discount campaigns!
Bhavana Handlooms · www.bhavanahandlooms.com · outside the top 100k
Great software which does exactly what I needed from it. Had a small issue getting it set up exactly how I wanted, but Janet was really helpful and got this done in 5 minutes for me! Highly recommended
Nest & Willow · uk.nestandwillow.com · outside the top 100k
Excelente App muchas gracias
Cremenails · cremenails.com · outside the top 100k
I encountered an issue and and Tanu from the Kite team was really helpful to me. Her help was prompt and easy to understand. Kudos to the Kite team for hiring such an experienced and customer friendly employee.
AKSHNAM™ · akshnam.com · outside the top 100k
Big thanks to Tanu he was really patient and fast in helping us! Great service
Carrera Accessori · www.carreraaccessori.it · outside the top 100k
Simmi a été parfaite et a su comprendre et résoudre nos problèmes.
La Sangliere · domaine-sangliere.com · outside the top 100k
Customer Service very helpful
Skills Toy Store · skillstoystore.com · outside the top 100k
good team
Samena · samena-stores.com · top 100k store
Just got the app installed and it is very easy to use and customize. I did have a few questions about how it refreshes and adding specific blocks to our theme and customer service helped and was readily available....minimal wait time. Palak did a great job helping adjust the Canopy theme and provided me, as the store owner/operator/web designer, with more resources if I had more questions. 5 stars so far!!!
8bit Beard Co. · 8bitbeardco.com · top 100k store
Janet is very helpful and they will help you set up everything according to your needs. Kudos!
Mañana · manana.co · top 100k store
I have been setting up sale with this app for a while now. Rarely any issues throughout the use. Also, when you have any issues, they are quick to fix it. Love the variation of sale that you can do with this app.
Aloe Vera Cosmetics Australia · aloeveracosmetics.com.au · outside the top 100k
Janet was fantastic. Helped me sort out moving the free gift in the cart location so quickly! Great service.
Garbo and Kelly · www.garboandkelly.com · outside the top 100k
Quick and easy to deal with. Had an issue and they fixed it fast with great communicaiton
Kiwi Underglaze · kiwiunderglaze.com · outside the top 100k
Amazing Experience!
Qoolish · qoolish.pk · outside the top 100k
Great support
Heaven's Honey Inc. · heavenshoneyinc.com · top 100k store
Tanu is Great.
The Face Shop · thefaceshop.in · top 100k store
Very good app! They help you immediately if you can't find the right settings.
Etixxsports · www.etixxsports.com · top 100k store
customer support was very responsive, and helped me with everything I needed. Janet made it so simple!
Hopeless Romantic · hopelessromantictrading.com · outside the top 100k
Kite App deserves an 10 out of 10! Janet from the Customer Support team is amazing always responsive, helpful, and on top of every issue. She works quickly to find solutions and makes the entire process much easier. Excellent support and a great app overall! Gracias :)
MexGrocer.com · www.mexgrocer.com · top 100k store
Love this app! Today I had a small hiccup with a promotion. I reached out to customer support, and they responded immediately. They patiently checked through the setup and helped get everything working correctly. It's rare to receive such prompt and efficient support - really appreciated the quick assistance.
Wine Connection · www.wineconnection.com.sg · top 100k store
Great app with much more powerful discount offer logic capabilities than others I tried. Easy to set up too. When I had an issue, support was very quick to respond on chat and came through with a resolution. (Thanks Tanu!)
Pop Stop · popstop.co.nz · top 100k store
me ayudaron al instante con un requerimiento, muy bueno
La Fête Chocolat · cl.lafetechocolat.com · outside the top 100k
the progress bar works fantasticaly. And huge kudos to the technical team and Palak for solving an issue the app had with a bundle app I have on my store. they got it all fix.
Mister Paws · misterpaws.co · outside the top 100k
Support was super helpful and super fast! Cant wait to see what the app delivers now that it is installed :)
Basic State · basicstate.com.au · outside the top 100k
good app! and Simmi helped me correct what i want very fast!
JEN HO · jenho.co · outside the top 100k
Simmi from the Kite team has helped us with our issue. She was quick and supportive.
Checko Facecare - Basics. Always. · www.saychecko.com · outside the top 100k
Really easy and convenient to use and GREAT customer support!
Snak · snak.co.in · outside the top 100k
The experience was very good. Salaj was very helpful.
Magic Perfume · magicperfume.co · outside the top 100k
This app has great flexibility in terms of the offers that can be created and on the occasions that we have needed support the team have been quick to find solutions.
My Vapery UK · www.myvapery.com · outside the top 100k
Amazing, support was available immediately via live chat and helped me answer any questions. 10/10 recoomend
Standard Skin & Beauty · standard-beauty.co.za · top 100k store
Kite has been a huge help for migrating away from Script Editor. Their support team is very knowledgeable on the key app features, and we're yet to come up with a promotion that the tool could not support. While I have experienced issues around bulk discount codes, the support team supported by escalating the issue, providing clarity on next steps, and explaining what the root cause was.
Cotopaxi · www.cotopaxi.com · top 10k store
I love this app! It's super simple to use and you can easily customise the widgets. Even better - today we ran into a settings issue with a promotion that had already gone live. I jumped online with customer support and they got straight back to me. They guided me through the set up so it was working. It's so rare to find such help so quickly so I was really impressed (and thankful!). Highly recommend this app and the company.
Anamalz · www.anamalz.com · outside the top 100k
Was experiencing issues with how I was configuring my discount tiers. Support was available to assist within 5 minutes of sending a chat and jumped on screen share to help guide me through the process.
Imperial Barber Grade Products · imperialbarberproducts.com · top 100k store
Great customer support! Really top! Very helpful, very patient, very effective!
stuul · stuul.com · outside the top 100k
Very good app - helps us alot
Rymhart · rymhart.de · outside the top 100k
Wir setzen KITE für unsere Rabatt- und Gratis-Artikel-Aktionen ein und sind wirklich zufrieden. Was uns besonders gefällt, ist der Support: Man bekommt immer schnell eine Antwort, und selbst kleinere Sonderwünsche wurden schnell für uns umgesetzt. Die App ist einfach gut gemacht – und zwar nicht nur bei den Gratis-Artikeln, sondern genauso bei anderen Aktionen. Gerade bei den Gratis-Artikeln hat man richtig viele Möglichkeiten, auch für komplexere Setups, die bei anderen Discount-Apps so einfach nicht liefen. Und wer mag, kann über CSS noch jede Menge selbst anpassen. Von uns eine klare Empfehlung!
kavalio · kavalio.de · outside the top 100k
Janet is a helpful customer service. She helped me out to show how the overall settings work. Thanks
Dreame MY · www.dreame.my · outside the top 100k
Helps us create the discounts we can't natively do in Shopify – and their customer service is great!
SewTites · www.sewtites.com · top 100k store
So far this app is helping to improve our ATC and checkout rate with a few improvements. Tanu from the team was very responsive and helped us get up and running quickly!
EATABLE™ Popcorn · eatable.com · top 100k store
Incredible customer service and exceptional app. Love how well it integrates so seamlessly into my theme. Could not fault this app nor the team behind it. Highly recommended!! If you're deciding whether to give Kite a try, run, don't walk!
Paper State · paperstate.com.au · outside the top 100k
App is working perfectly. Together with the support team we figured out some issues, everything seems to be working well again. Confident that if we occur another issue we can count on support to help us out again.
VOVIA · voviabags.com · outside the top 100k
Hi, i loved the App and whenever i had any issues - thier agent Palak Helped me alot, even 3:00 AM in the midnight too. they are super friendly and helps a lot till i get my goal.
LazyLizard-skincare · lazylizardcare.com · outside the top 100k
Sehr guter Support und schnell Hilfe von Tanu
ZOÉ LU · en.zoelu.com · outside the top 100k
Muy buena app excelente servicio y ajuste a la necesidad del usuario
STAGMI · stagmi.com · top 100k store
Palak Meena was a great help in resolving our issues!
LUXE Pickleball · luxepickleball.com · top 100k store
Great customer service!
Farmers Defense · www.farmersdefense.com · top 100k store
Good app overall, works well functionally with a few areas that could use improvement. Support was great — ran into some issues, but Palak stuck with it and got everything resolved. Thanks Palak! Would recommend :)
Anirollz · www.anirollz.com · top 100k store
Customer service is great! they helped with my questions very fast. Love this app!
Nolita · www.nolitadiamonds.com · outside the top 100k
Kite has been an excellent addition to our Shopify store. It gives us the flexibility to create advanced free gift and discount campaigns while remaining easy to configure and reliable in production. The app works exactly as expected, and the team has been incredibly responsive whenever we’ve needed assistance. A special thank you to Janet Nelson, who guided us through the entire implementation. Janet was outstanding—knowledgeable, patient, proactive, and always willing to go the extra mile to make sure everything was configured correctly. She made what could have been a complex setup feel simple and seamless. If you’re looking for a powerful promotions app backed by exceptional customer support, we highly recommend Kite. Thank you, Janet, for making our onboarding experience such a success!
ORS Hair Care ® · www.orshaircare.com · top 10k store
Application intuitive et SAV ultra réactif !
Plume et Papote · plumeetpapote.com · outside the top 100k
thanks, very helpful app
GUITARLICIOUS · guitarlicious-online.com · outside the top 100k
Precious was a great assist in configuring our app integration. Great tool for small teams/shops. 10/10 Support Team and App
Commercial Agent Success Strategies · www.commercialagentsuccess.com · outside the top 100k
Great app - Support team are very knowledgable and helpful
Darts Online · www.dartsonline.com.au · outside the top 100k
Quick response and nice services! There is always someone online for help
OneStop SupplyCo · onestopsupplyco.com · outside the top 100k
We needed a custom discount setup, and Precious was incredibly helpful in finding a solution that worked perfectly for our store. Great support and a great app.
Null Coffee Roasters · null.coffee · outside the top 100k
Simmi was very clear and helpful in making some changers for us. Thank you for the great support!
ZANVAK · www.zanvak.com.au · outside the top 100k
I am very happy with salaj work. Great service, excellent quality, and timely delivery. Highly recommended!"
Wisdom Shopee · unranked store
Very fast and great help! Can warmly reccomend this app!
VIDAR Eyewear · vidareyewear.com · outside the top 100k
This app is great. Easy to use, logistically sensible and the pricing is fair. Customer service is insanely quick, had a great experience. Would recommend to anyone. Will be keeping in the app stack moving forward.
N-GAGE · ngagebrand.com · outside the top 100k
Perfect, good service, fast help! fine communication!-
WIR Aesthetics · wir-aesthetics.de · outside the top 100k
We are still testing the application, but so far it seems to offer many features that fit our needs. The customer support team has also been very helpful and responsive. Looking forward to exploring more of its capabilities.
COSTA NOVA USA · us.costanova.com · outside the top 100k
Janet made the whole process so easy and was great help! Thank you!
Revival Off-Road · www.revivaloffroad.com.au · outside the top 100k
We've been using Kite for our Shopify store to manage free gifts, discounts, and promotional campaigns, and the app has been very flexible and easy to configure. It allows us to create complex promotion logic that Shopify's native discount settings cannot handle. The support team has also been responsive whenever we needed assistance with setup or troubleshooting. Overall, Kite has helped us streamline our promotional campaigns and improve the customer shopping experience. Highly recommended for merchants looking for advanced gift-with-purchase and discount customization features.
Canon Singapore Pte. Ltd. · unranked store
Highly recommend! I've tried several similar plugins, and this one is by far the most feature-rich and user-friendly. It has everything I need and more. A huge shoutout to Janet from customer support—she was incredibly responsive, patient, and went above and beyond to help me with every issue I had. If you're looking for a reliable plugin, look no further. 5 stars!
Songmont · songmontofficial.com · top 10k store
Love this app and the support is very helpful!
MAKEUPHUB, by HOUSE17.BE · makeuphub.be · outside the top 100k
The customer service is exceptional
ENGINE SWIM · engineswim.com · top 100k store
Helpful and knowledgeable, very patient with my questions
Emma's Sweets · emmassweets.ca · outside the top 100k
Great app! The free gift feature works exactly as we needed. It automatically adds free gifts to the cart and even supports variant selection, making our promotions much easier to manage. Simple to set up and works reliably. Highly recommend!
TURBRO · www.turbro.com · top 100k store
Precious was very helpful
Fresh Feels · freshfeels.com.au · outside the top 100k
Janet is very helpful to help me solving the problem when using the apps
PureVita 純之益 · purevitahk.com · outside the top 100k
日本語対応してほしい
さかえフーズ · f-sakae.com · outside the top 100k
Great customer service - Tanu was really helpful.
Saint Claire · saintclaire.com · outside the top 100k
Easy to set-up and customer support was great
Longform · longform.co · outside the top 100k
Again, when I needed them to help out with implementing a discount, the Support was incredibly helpful and patient with me request.
dermavenue · dermavenue.com · top 100k store
I wanted to run a GWP promotion, and I tried a lot of different apps before finding Kite. By far, it is the most budget-friendly + easy-to-use app, with excellent customer service. I had a lot of questions while setting it up, and Tanu was prompt and efficient, resolving my issue quickly. Highly recommend!
Cuddle Club · www.cuddleclubbaby.com · outside the top 100k
good very helpful
MakaoTen · makaoten.com · outside the top 100k
Me solucionaron lo que necesité muy rápido y atentos!
La Japonesa · lajaponesa.cl · outside the top 100k
Tanu was a great help! Thank you
Source Of Fibre · sourceoffibre.com.au · outside the top 100k
Janet was of so much help. She answered so quickly and was eager to help.
ERA SPORT Clothing · erasport.is · outside the top 100k
Works perfect and customer service was great (I spoke with Janet and she was excellent).
Soul Song Life · soulsonglife.com · outside the top 100k
We've been using Kite for quite some time now and our experience has improved significantly. The app is flexible, easy to set up, and offers a wide range of discount and gift campaign options. What really stands out is the support team. They're responsive, helpful, and willing to assist with custom requirements when needed. The app has also improved over time, and many of the limitations we experienced previously have since been addressed. Overall, a reliable app with excellent support. Highly recommended. ★★★★★
Callisto Jewellery · callisto-jewellery.dk · outside the top 100k
good ! very patient
DreamFlowerLashes® · dreamflowerlashes.com · outside the top 100k
Really great app, very responsive support – Tanu really went above and beyond helping me with a workaround for a bit of a complicated discount situation. We'll continue to use this as it offers a lot more flexibility than Shopify's native features.
Patricks AU · www.patricks.com.au · top 100k store
top
MiYé · www.miye.care · top 100k store
Sehr zufrieden mit der App. Der Support ist top und die Funktionen sind umfangreich. Ein Stern Abzug, da sich im Nutzungszeitraum (jetzt ca. 1 Monat) die Aktionen zweimal bereits verabschiedet haben und nicht richtig funktioniert haben. Alles im Allen aber sehr zufrieden
Heimplanet · heimplanet.com · top 100k store
Palak has been incredibly supportive throughout the bundle cart functionality implementation. Her attention to detail, problem-solving skills, and willingness to assist at every stage made a significant difference. She handled challenges efficiently and ensured everything was addressed promptly. It has been a pleasure working with someone so reliable and committed.
herbishh.com · herbishh.com · top 100k store
Great app and very helpful and fast customer service. Tanu was of great help with some of my challenges and solved all my questions in no time.
Liebs Dog Health GmbH · liebs-dog.com · outside the top 100k
Great
HELENE BOUTIQUE · www.helenebshop.com · outside the top 100k
Janet was super helpful in chat... Great app for ALL discounts!! Highly recommend
Fishback Merch · fishbackmerch.com · outside the top 100k
The Customer Service has been amazing thank you so much
HUUB Design · huubdesign.com · top 100k store
Super great! Their support chat is awesome, the app is super easy to use, and I love the design elements. Also bonus that their free version allows you to do so much.
Eavara Organic Skin Care · eavara.com · outside the top 100k
While we were not able to use the app for our wholesale needs, customer support was extremely prompt and provided clear information.
ELLIS FAAS COSMETICS · ellisfaas.com · outside the top 100k
I have tried a few other discount and free gift apps and this one is the most well-designed/user-friendly. Plus, having free shipping rules based on shipping type was a must-have for us and I was happy to see they included that option. Previously, we had to use a separate stand-alone app to make that work. In regards to support, when I encountered a compatibility issue with another app we use, Adi was incredibly helpful and responsive. While it was determined it wasn't something on Skai Lama's end, I still appreciate how much they looked into it to try to find a solution. Edited to add: Also, currently working with Janet on a new theme compatibility issue and it's been a positive experience again. It's good to know they will continue to help and support their app and customers.
Aerostich · www.aerostich.com · top 100k store
Janet Nelson was very helpful and the Kite app is the best and honestly the easiest to set up. Be sure o ask for Janet! Set up took 5 minutes. Thanks Janet!
The San Hair · thesanhair.com · top 100k store
Kite is excellent, I highly recommend it! Thank you, Janet!
Tire Streets · tirestreets.com · top 100k store
Great support, fast, professional and Tanu was extremely helpful.
ProForged3D. · www.proforged3d.com.au · outside the top 100k
Support was very helpful with setup and display bug fixes
Munier · munier.co.il · outside the top 100k
great and quick help!!
Winga · unranked store
super application, le support est très réactif ! super application. je pensais pas que cela serait aussi fluide
Shrimpsfood · www.shrimpsfood.com · outside the top 100k
Very helpful staff and immediate help
CALISSI · calissi.de · outside the top 100k
I had an issue with the free gift option, but Tanu helped me out. I just clicked the chat button and he was quick to resolve my issue once I explained what was going on. This app is super easy to use and works great!
Cottontail Clothing · www.cottontailclothing.net · outside the top 100k
Janet was great!
MundoLah Singapore · www.mundolah.com · outside the top 100k
Quick and easy responses to our difficulties. I like having staff that is that responsive.
Zumalka · www.zumalka.com · outside the top 100k
I had an issue where the text wasn’t displaying correctly and the size selector wasn’t working on my store. Janet was extremely helpful and resolved both issues quickly. The support was clear, professional, and efficient, and everything is now working as it should. Really appreciate the help - great support experience.
BVALI · www.bvali.co.uk · outside the top 100k
Great app for high customization on discounts. Just need more time to fully understand and put together the mechanics. Excellent support from the team and very knowledgeable.
Eu Yan Sang · unranked store
Great app and great customer support! Janet was able to help us out with our promo setup very quickly.
Pagulayan · pagulayancues.com · outside the top 100k
good service when need help - great support
Caley · old-tom.myshopify.com · top 100k store
I had a difficult criterion to meet in order for the free gift to work in my store, and Janet was very helpful in assisting me to set it up correctly..
Dog and Hunt Supply · www.dogandhunt.com · top 100k store
We're long-time Skai Lama customers and use several of their apps. Kite is one we rely on heavily for our free gift with purchase promotions. The app handles automatic cart additions cleanly and gives us solid control over discount rules and conditions. We recently ran into an issue where a free gift campaign had stopped triggering automatically. Janet from their support team was quick to respond, diagnosed the problem right away. The gift product had gone out of sync after an inventory change, and she had us fixed in minutes with a simple re-add of the product. She also explained what had happened and what to watch for in the future, which was genuinely helpful. Highly recommend Kite and the whole Skai Lama suite.
Motorbunny · motorbunny.com · top 10k store
Excellent support! The team responded very quickly, was friendly, and helped me solve my issue in no time. Thank you for the great service!
HQBolt.hu · unranked store
great support team
SY Perlas · syperlas.com · outside the top 100k
Muito bom e o atendimento e suporte é muito rápido!
MOON JO · www.moonjo.com.br · outside the top 100k
This app works really well for our store! And when I briefly faced a problem while setting it up the Customer Support was super responsive and asked all the right questions to resolve that issue.
Lifestyle by Focus · lifestylebyfocus.com · outside the top 100k
Great support, really quick and helpful
Home County Co. · homecountyco.com · outside the top 100k
Janet Nelson was really helpful, it took a couple of minutes to solve my problems. Very professional and polite. The support system of this app is really good, I recommend it.
MEDITAROMA · meditaroma.com · outside the top 100k
This entire team amazing. Fast, on point responses and very pleasant. Love ALL of their apps!
Jocelyn & Co. · jocelyncowholesale.com · outside the top 100k
La app parece muy bien, la atención en el chat es muy buena. y tienen opción gratuita hasta 100 pedidos al mes, Esperemos a ver los resultados! Gracias
Auri Joyas · aurijoyas.com.uy · outside the top 100k
Me ajudou muito e a atendente Janet foi EXCELENTE
Esthera Brasil | No Ordinary Bags · www.esthera.com.br · outside the top 100k
Good experience so far. The support is very quick and responsive to your request.
GQSize · gqsize.com · top 100k store
We are still trialing this app, but so far the Kite team have been incredibly helpful and responsive. From finalizing the details of the best plan for our account with the founder, Sid, to getting hands-on support from their support team, like Janet, I've been able to get our complex discount rule setup. Janet has been especially helpful providing video explanation, and answering all of my questions through chat. Thank you Skalama team!
Annmarie Skin Care · shop.annmariegianni.com · top 10k store
This Shopify app is highly recommended! I have been using Kite for over a year and i am really happy with kite. Kite is very easy to use and their customer support is amazing. I had an issue with the placement of the widget and they answered their chat within seconds and got the fix. All fixed and it took under 5 minutes. I would highly recommend using Kite for all you're discount and Bogo deals!
Hosiery Plus · hosieryplus.com · top 100k store
The app is amazing, with super helpful support and great discount features.
Lovetc · lovetc.com · outside the top 100k
Palak was very helpful she went beyond solving teh issue and taking time to understand additional concern
Dream Home Appliances · dreamhomeappliances.com · outside the top 100k
Amazing app, really the only one that I've found that had the perfect free gift widget for my site. Highly recommend!
BLACKFORJ · blackforj.com · outside the top 100k
Tanu's services have been very helpful to me. He has been actively assisting me in finding solutions and the problems were resolved promptly after they were identified, which was a great help to me. I am satisfied with the services provided by this plugin and the handling efficiency.
Annoell · www.annoell.com · outside the top 100k
super fast support
DESIGNER CLUB STUDIO · designerclubstudio.com · outside the top 100k
Very helpfull support and great app
Lane Perfumy Ambra · laneperfumy.pl · top 100k store
Janet's help was indispensable in successfully launching a gift promotion. She's undoubtedly a true professional. Thank you so much.
María Orbai Essentials · mariaorbai.es · outside the top 100k
Assistance answers very fast
SOWÉ Botanic Lab · www.sowelab.com · outside the top 100k
Great app and support is very helpful!
Lumore.com · www.lumore.co.uk · outside the top 100k
Highly recommend. First of all, I want to thank the support team for their help in integrating solutions and making changes. Not only was the response quick, but all my requests were fulfilled. Thanks!
Roja.lt · unranked store
Such an easy app to navigate. Highly recommend. I cannot speak to how it increases our AOV yet (I am sure it will), but the setup and customer service (my rep, Janet, was so quick!) is stellar.
Spunky Stork · spunkystork.com · top 100k store
Great Experience. And Very Quick to Answer
SARADA SPORTS · www.saradasports.com · outside the top 100k
Got a problem configuring a discount, and Palak helped me through a Google Meet call. We solve the problem and now everything is working as expected.
AlphaGear · alphagear.us · outside the top 100k
Great app that works well. Customer support is top notch!
Panda Motorworks · www.pandamotorworks.com · outside the top 100k
Super helpful!
Flowmate · flowmate.com.au · outside the top 100k
Easy to set up and works perfectly.
Settlers Western & Co · www.settlerswesternco.com.au · outside the top 100k
Amazing App with even better support staff! Special thanks to Janet our discount expert! She has been great throughout the whole journey and helped us instantly every time!
NicNac · nicnacs.uk · outside the top 100k
Very good app with a hands-on Team which supports you 24/7 and helps you to get the most out of the App!
Switcher · switcher.com · outside the top 100k
Great and very fast support! Janet quickly identified the issue with our checkout discount for Germany, and we managed to solve it in a few minutes. Highly recommended!
futuresnutrition.de · unranked store
Ottima assistenza di Shri!!Grazie
GiKorean - Shop Online · gikorean.it · outside the top 100k
Janet was a Great help and patient
Islands in the Sun BBQ · islandsinthesunbbq.com · outside the top 100k
great customer service
aminOH peptides · aminohpeptides.co.uk · outside the top 100k
Palak from support was very helpful. Thank you. And the app is very good. I like it very much.
MUNÉ · mune.lt · outside the top 100k
The only app I could find to provide free shipping strictly based on a single product. Team is great to work with!
Sydney Candle Co. · sydneycandle.com · top 100k store
Palak was awesome helping to setup. God Bless
Alt Customs · altcustoms.com · top 100k store
Great service and aided in answering my questions before purchasing app
Axaia Perfume · www.axaia.ae · outside the top 100k
Shri is a perfect customer support man, helped really well and fast!
Magiczne perfumy · magiczne-perfumy.pl · outside the top 100k
Janet from support team is very helpful
Gabriel Organic Foods · www.gabrielorganicfoods.com · outside the top 100k
GREAT HELP SOLVED MY ISSUE
Primo & Stranger · primostranger.com · top 100k store
Shri jumped on a call with me and was super awesome! He suggested i install Kite alongside my Fly Bundles to solve exactly what i was looking for, which is adding a free gift when people add to cart one of our bundles. Great job Shri, keep going!
Boombag · www.myboombag.com · outside the top 100k
Great product and helpful customer service!
Marea by Liz Joy · shopmarea.com · top 100k store
Fast and friendly response!
Las Colinas Dermatology Online Store · las-colinas-dermatology-online-store.myshopify.com · outside the top 100k
The team at Skai Lama is top notch. Always eager to help if there are any issues and they are fast at helping with implementation. Thanks for providing a great product.
LINKSOUL · linksoul.com · top 10k store
This app served me will for a long time. My use-case has changed so it's no longer a fit for me, but the customer support has been really great. Palak was very helpful when I had questions on short notice and hopped on a few google meetings to sort things out.
Heat · heathotsauce.com · top 10k store
Powerful app, definitely a 5-star review.
Unik Portrait · unikportrait.com · outside the top 100k
Great App and very fast support from the developer
Sleep Ritual · sleepritual.mx · outside the top 100k
Janet was very helpful and got me a ticket sorted straight away amazing service
NEXVU · nexvu.uk · outside the top 100k
Tanu helped me smoothly apply the discounts. Amazing experience!!
cleverkins · cleverkins.com · outside the top 100k
Probably the best we've found for running deals visible on the frontend.
Professor Herb · unranked store
Great app and support is fast and reliable!
Noir Noir Fashion · noirnoirfashion.com · top 100k store
Team, Tanu specifically, was so helpful in setting up! Would highly recommend :)
Aire · airehemp.com · outside the top 100k
The app is easy to navigate and easily customisable. Customer service is also quick and helpful.
Safe 'n Sound | Online Baby Store · www.safensound.com.my · outside the top 100k
Great app and brilliant support. Whilst trialling the app I encountered unexpected behaviour, their support team immediately jumped on a call to discuss. The bug was fixed over the weekend, as well as helping to implement a new feature. First class service!
TORRO · torro.co.uk · top 100k store
Great app with powerful features. Special thanks to Janet for the fast and helpful support. Highly recommended.
XOXO Beauty & Cosmetics · xoxo-eg.com · top 100k store
The support I received from tanu was amazing!
KLEED · kleed.com · outside the top 100k
Would 100% recommend! Great app and prompt support. Thank you, Janet and Tanu, for your support while setting up the app
GoodEats Nutrition · www.goodeatsnutrition.com · outside the top 100k
Very quick and helpful support!
Lozi & Gabe · loziandgabe.com.au · outside the top 100k
Customer support is good and the app does what it says. The free tier is generours.
Green Bean Coffee Roastery · greenbeancoffee.co.za · outside the top 100k
very helpful
Zoomies Petcare Pvt Ltd · thezoomiesstore.in · outside the top 100k
O suporte resolveu minha dúvida e a pessoa que me atendeu foi muito cordial comigo. Nota 10 no atendimento.
Alastra Uniformes · www.alastra.com.br · outside the top 100k
Just installed this and set up a free gift and it was super easy. I did have a hurdle with the stacking setup and Janet jumped in as a collaborator and fixed it for me so quickly. In this age of AI it was nice to work with a super fast and friendly human!
Lindry Lab · lindrylab.com · outside the top 100k
Janet was very responsive
dedic8 store · dedic8apparel.com · outside the top 100k
The app has been useful to allow us to stack products and drive higher volume with better margins. quick and prompt Customer service as well.
HW Medical Spa · www.hwmedicalspa.com · outside the top 100k
J’utilise l’application Kite Discount depuis quelques semaines maintenant et j’en suis vraiment très satisfait. Elle répond bien à mes besoins pour mettre en place des offres promotionnelles et des cadeaux gratuits sur mon site. L’application est pratique, efficace, et surtout bien accompagnée par un service client sérieux. Je la recommande sans hésiter.
Impulse Nutrition · impulse-nutrition.fr · outside the top 100k
good idea, hard to use. lots of glitches
Vestique · vestique.com · top 10k store
We’ve had a great experience with this app. It does exactly what we need and has been straightforward to use. Support has been excellent as well, very fast replies and genuinely helpful whenever we’ve had questions.
LumenFoods · unranked store
Great customer service!
Mej Mej · mejmej.com · top 100k store
Tanu from skai lama was very helpful
Woodleigh Hills · woodleighhills.au · outside the top 100k
Great experience—support was quick and incredibly helpful. They resolved my issue right away!
Sydney Evan · www.sydneyevan.com · top 100k store
Janet was very helpful with getting my custom coding requirement for a special discount I wanted developed.
Viasox · viasox.com · top 10k store
The app performs exactly as expected, but what really stands out is the exceptional support. No matter the time of day, I get a response almost instantly whenever I reach out. We’ve encountered a few complex discount scenarios that the app couldn’t handle out of the box, yet the support team has stepped in and created custom solutions for us every single time.
Dr. Green Life · drgreenlifeorganics.com · top 100k store
soporte funciona muy bien, me dieron respuesta rapida y solucionaron mis dudas. Muchas gracias!
Vanité · vanite.cl · outside the top 100k
she was very helpfull
MiniAnimez · minianimez.store · outside the top 100k
I've had a great experience using Kite: Discount & Free Gift App by Skai Lama. The app offers very useful features for creating discount campaigns and free gift promotions, which has helped improve our store’s overall conversion and customer engagement. What stands out the most is the flexibility of the app—it allows easy customization that works seamlessly with the theme functionality, without adding complexity to the workflow. The support team has also been excellent. Special thanks to Tanu and Janet, who went above and beyond to help us with custom changes. Their responsiveness and technical understanding made the entire process smooth and efficient. Overall, highly recommended if you're looking for a reliable discount and gifting solution with strong support behind it.
CBS Power Tools · www.cbspowertools.com · outside the top 100k
Great app, quick support, many options, no complaints
Foliage Factory · foliage-factory.com · top 100k store
Really helpful application for your shopify store. Customer support is one of the best. Really quick and helpful
Svesto · unranked store
Support was super helpful with setting up the app for me. I have yet to test the app for all its functionalities.
YesWellness.com · www.yeswellness.com · top 100k store
Sempre atenciosos e resolvem os problemas com agilidade! Recomendo
Just Beauty by Wet n Wild | Maquiagem e Skincare Profissional · unranked store
Easy to install and implement. Very fast and competent when encountering issues.
Skin & Tonic · www.skinandtonic.uk · outside the top 100k
Very helpful customer support!
Linea Daria · www.inlineadaria.com · outside the top 100k