Login As Customer ‑ Magefan
Customer account log-in tool to provide customers support faster
#553 of 1,352 in Store management · Customer Loyalty
- Rating
- 3.1 from 6 reviews
- Rating from stores in the top 100k
- 2.8
- On Shopify since
- 2022
- Pricing
- Free plan available
- Seen on
- 253+ stores
Bigger stores rate Login As Customer ‑ Magefan 1 lower than the crowd does. The App Store prints one number; the store behind each review is the part it never shows.
What merchants say
Read all 18 with sourcesEvery review carries the store that wrote it and how big that store is, and 5 of them are complaints you can read in full.
- 1★2026-07-01
CANT LOGIN AS CUSTOMER
Cubitts · top 10k store
- 5★2026-06-17
This app is a lifesaver when it comes to understanding customer issues. It has consistently worked flawlessly, and I've never had to contact the developers for support. The implementation is exceptionally well thought out and makes troubleshooting quick and effortless.
The Turmeric Co. B2B · outside the top 100k
- 5★2026-04-19
I get support even though I'm on the free plan. A nice way for Magefan to make sure their tool fits in our stack and show how much they care. Nicely done.
Winzer · outside the top 100k
- 5★2025-12-05
wounderful customer support App!
HD Brows | NOUVEAU LASHES | BIO Sculpture Shop by UNEW DE/AT · unranked store
- 5★2025-04-16
Incredible Support for Shopify – Highly Recommend! We recently worked with Magefan to improve some functionalities on our Shopify store, and the experience was absolutely fantastic. The team went above and beyond to deliver exactly what we needed — fast, efficient, and with great attention to detail. A huge shoutout to Viktoriia, who was exceptionally helpful throughout the whole process. Her professionalism, deep knowledge, and kindness made the entire experience seamless and enjoyable. If you’re looking for trustworthy experts who genuinely care about your success — Magefan is the team to go with!
Lazy Susan · top 100k store
- 5★2024-11-21
The app does exactly what we need it to and the support / app team are superb and extremely responsive. When we raised an enquiry about a functionality issue we were having, the Magefan team were on it immediately and rolled out the feature within a few weeks!
LS EU Production · unranked store
- 5★2023-08-29
Works very well. We went with the Pro Plan. It allowed for direct login within, forcing the sign-in that most reviews complain about. It works smoothly with both legacy B2C and the new B2B customer models.
Youfoodz Wholesale · outside the top 100k
- 1★2023-08-14
Didn't give us what we wanted. It prompted to seek approval from the customer. Very dependant on the type of Shopify plan which is disappointing.
alt. · top 100k store
- 5★2023-06-15
Works great out of the box. Just need to make sure you have a shopify plus account and to turn on multipass.
HumanN · unranked store
- 1★2023-01-30
This app don't work. I got my own login name and password when I try to log in to a customer. I don't think you have tested this. Also not serious to give a 5 star from your own develop dep.
jsonsweden.com · outside the top 100k
Read all 18 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
Work on Login As Customer ‑ Magefan?
Any amount puts this listing above the review-data order, on the board and in Store management. Every amount and every click is printed in public. Paying also opens a private page for this listing – that is where the badge for your site, the share card and your deal live. Everything you can do here, including what money cannot buy and how to get this listing corrected or taken down.
Not ready to pay for anything? Take the badge – it shows this listing’s live rank on your own site, it is free, and it always was.
Claiming is free and it shows: the listing turns gold in every list – the same highlight a paid card carries – with a Claimed badge, in the exact place its reviews put it. It also earns the only followed link on this site: a claimed listing that has paid nothing links to its own website dofollow – a paid placement never does, because a link that was paid for is an ad. Claiming moves nothing.
See the whole board · How ranking works · Rules – we remove listings on request, paid or not.