Mercuri SMS Marketing WhatsApp
Grow with SMS Marketing & WhatsApp. Send campaigns, recover abandoned carts & automate alerts.
#48 of 853 in Marketing and conversion · sms Marketing
- Rating
- 5.0 from 16 reviews
- Rating from stores in the top 100k
- 5.0
- On Shopify since
- 2023
- Pricing
- Free plan available
- Seen on
- 4+ stores
What merchants say
Read all 18 with sourcesEvery review carries the store that wrote it and how big that store is.
- 5★2026-04-01
We cannot recommend Mercuri SMS Marketing WhatsApp enough. What truly sets this apart is the personal attention from Karthik. He took the time to understand our needs and helped us set up the right solutions with great care. His patience has been exceptional ... spending time with us and personally guiding us through installation and activation over video calls. We run an apparel store on Shopify with a large customer database that we had not been able to use efficiently or responsibly until now. Mercuri has completely changed that for us.The product itself is fantastic... smooth, glitch-free, and thoughtfully built to address our requirements. Moving from our earlier inefficient solutions to this one has been a great decision.Very happy to have discovered Karthik and Mercuri.
The Kaithari Project · outside the top 100k
- 5★2026-03-12
Applicazione molto utile, ben fatta e il supporto è super disponibile per l'implementazione! Per il momento la consiglio
PALOMA Store · outside the top 100k
- 5★2026-03-11
Working with the Mercury SMS app on Shopify has been a fantastic experience. The platform has been incredibly helpful for managing and improving my WhatsApp communication. A special thank you to Karthik, who has provided exceptional support. Whenever I’ve had questions, needed help with something that seemed difficult, or wanted to implement a feature that wasn’t straightforward, Karthik has gone above and beyond to assist—often even helping by writing the code needed to make it work. The level of customer support has been outstanding, responsive, and genuinely helpful. It makes a huge difference knowing there’s a team behind the app that is willing to step in and solve problems quickly. I highly recommend Mercury SMS to anyone using Shopify who wants a reliable messaging solution backed by excellent support.
Dakodas · outside the top 100k
- 5★2026-01-07
Superb app ! We have been using this from last week and performance is amazing. Seamless integration with Shopify, Awesome UX and amazing rates and such a good customer support. Highly recommend it !!
Home Deluxe · outside the top 100k
- 5★2026-01-06
We've been using Mercuri since 2021, starting with our Wix site, and recently migrated to Shopify. The transition was seamless, thanks to their team. Mercuri has transformed how we manage appointments - from automated booking confirmations, reminders and order notifications to recovering abandoned bookings and carts through WhatsApp and SMS. The AI support agents handle common questions like "What are your hours?" and "Can I reschedule?" 24/7, which has significantly reduced no-shows and freed up our staff. Beyond the product itself, the founder has personally worked with us to plan and execute booking campaigns to fill slow periods and re-engage past clients. Excellent product for ecommerce and appointment-based businesses, outstanding support, and a great team.
Teenbaan · outside the top 100k
- 5★2025-12-12
Product is simple, intuitive interface, and the Shopify integration works flawlessly. Syncing existing Shopify segments and automations is smooth, making it one of the strongest Shopify integrations available. The onboarding team is supportive, quick to act, ensuring campaigns are going live faster. I enjoyed their speed, promptness and delivery promise. Overall, the product and teams are agile, receptive to feedback, fast to implement changes with a fast support system in place. So far enjoyed working with them!
Jumkey Handmade Terracotta Jewellery | 100% Handmade with Love ❤️ · outside the top 100k
- 5★2025-12-01
Great platform to chat with your clients at any point in their journey.
American Furniture Outlet · top 100k store
- 5★2025-11-27
Mercuri has a user-friendly interface, reliable support and seamless integration with Shopify & the WhatsApp Commerce. One can easily sync their Shopify catalog and start selling products on WhatsApp. Many of the main-stream WhatsApp service providers do not provide requisite support, that was one of the main reasons for us to switch to Mercuri. The product is currently new and advanced features are under development, looking forward to upcoming updates.
HS925 · outside the top 100k
- 5★2025-11-24
Mercuri AI Copilot is an absolutely essential app for scaling Shopify store. It has seamlessly automated our customer communication, from abandoned cart reminders to personalized follow-ups, leading to a significant and immediate boost in conversion rates via WhatsApp. A special shout-out to Karthik, the co-founder, who provided personal support during setup. This app is an indispensable tool. Highly recommended!
Swapnil Arts · outside the top 100k
- 5★2025-10-20
Great app for SMS and WhatsApp order and shipping notifications, as well as 2-way conversational Marketing. The AI Agent on WhatsApp makes customer conversations smooth and engaging. Karthik and the team are very supportive and always quick to help. If you’re looking to grow your store or run marketing campaigns, they’ll guide you every step of the way.
PopsCart · unranked store
Read all 18 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
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