Microsoft Clarity: AI Insights · Store management
Every review we hold for Microsoft Clarity: AI Insights, quoted in full, with the store that wrote it.
Bigger stores rate Microsoft Clarity: AI Insights 0.85 lower than the crowd does. The App Store prints one number; the store behind each review is the part it never shows.
400 reviews pulled · 342 carry a rating and no text · 27 long enough to quote · 2026-06-28 to 2026-08-24
Every review we hold, newest first
It was great until they blocked me from using it for no reason. I took a paid survey that they offered to me on my experiences, and then 2 weeks later they blocked me from using it on my store.
Bilge Brew · bilgebrew.com · outside the top 100k
I suddenly started getting a 403 error in my shopify that forbid access to clarity. I tried the support (Bot) and it only told me that I had deleted my clarity. I can go online to it but even after uninstall/install no luck. Still no support response back after informing clarity of all of this. VERY POOR CUSTOMER SUPPORT.
Pedlar's Attic · www.pedlarsattic.com · outside the top 100k
Very helpful
Torque Works · torqueworks.us · outside the top 100k
unclear about some things, for example i have a email pop up, how can i click that away?
Comfora · comfora.store · outside the top 100k
can't download heatmaps
Spotminders. · www.spotminders.com · top 100k store
Bit busy and some jargon
Jepson Trade Portal · trade.jepsonandco.com · outside the top 100k
it is not loading information fast enough
Bajallama · bajallama.com · top 100k store
good
B LAWNS · www.blawns.in · outside the top 100k
laging bit
Airova Living™ · airovaliving.com · outside the top 100k
so far so good
TAILORAEDGE · tailoraedge.com · outside the top 100k
Unable to figure out why people are droping off. I can watch the recording all day but it would be great for some text to display and say what is going on.
REK Cosmetics · rekcosmetics.com · outside the top 100k
excellent! super cool!
RevShine Products · revshineproducts.com · outside the top 100k
Nice App
Above 40 · above40.com · outside the top 100k
estou aprendendo
ONYZ™ · onyz-jp.com · outside the top 100k
slow and not showing recordings, only got one to work
Alzaire · alzaire.com · outside the top 100k
It is very useful
OHVERT · www.ohvert.com · outside the top 100k
unsure what this is meant to do. There's never any recordings, or any meaningful insight
fzinireland · fzin.ie · outside the top 100k
videos are often freezing the page and we need to either wait or quit the page
momox fashion · unranked store
SO FAR SO GOOD
Sentia Spirits · sentiaspirits.com · top 10k store
very good
BeeRusty · www.beerusty.com · outside the top 100k
çok iyi ve kullanşlı
Fifty Butik · fiftybutik.com.tr · outside the top 100k
so good to be able to see recordings of what actual customers do on the website.
ORA Gallery · oragallery.co.nz · outside the top 100k
great tool, and free
THRILL+ · www.thrill-plus.com · outside the top 100k
Good
Mayra and Company · mayraandcompany.shop · outside the top 100k
slow crappy card-based UI
Pangea Reptile LLC · www.pangeareptile.com · top 10k store
Keeps crashing the site and lagging so bad everytime I try to play video to the point this app is not useable
MooVibes · unranked store
Really helpful!
SHERRIVA Store · sherriva.com · outside the top 100k
really really great platform. The only problem I have is that is quite slow and sluggish.
The Girl Boutique · thegirlboutique.com · outside the top 100k
very interesting
Digit Exclusive · digitexclusive.com · outside the top 100k
PNGデータがダウンロードできないのを修正してほしい
The Meat Guy · www.themeatguy.jp · top 100k store
it's great and free. Minor bugs but it would be ungrateful to complain
The one day club · theonedayclubco.com · outside the top 100k
difícil de saber manejar pero muy completa
Lafermu · lafermu.es · outside the top 100k
great app
Detector Hero · detectorhero.com · outside the top 100k
Excelente aplicativo, esta me ajudando muito nas otimizações baseados em dados
Norv · www.usenorv.com.br · outside the top 100k
太卡非常卡巨卡
MERACH · merachfit.com · top 10k store
d
Marloé Dublin · www.marloedublin.com · outside the top 100k
Llevamos apenas un día usándolo, así que todavía es muy pronto para hacer una reseña completa. Pero hasta ahora, todo muy bien. Desde el primer día ya nos ha sido de mucha ayuda. Se nota que esta herramienta nos va a ayudar muchísimo a mejorar y maximizar nuestra tasa de conversión. Tenemos muchas ganas de ver los resultados a largo plazo.
PDMX Jeans · pantalonesdemezclilla.mx · top 100k store
The app said it wasn't a chatbot. It was. Then it began injecting code into the customer comment form. That means it was live when a customer was paying if it was able to inject code on the page. Totally unprofessional and a serious security concern. I will switch to adding the code lower down in the code. The chatbot seemed very good by the way, but I am not taking security risks.
Uscenes · www.uscenes.com · outside the top 100k
Very difficult for a shopkeeper/retailer to grasp
AGStamps · agstamps.co.uk · outside the top 100k
buena la app recomendada
X FIRE CHILE · www.xfirechile.cl · outside the top 100k
Me parece genial que sea posible ver como navegan los usuarios dentro de la tienda a fin de evaluar comportamientos y actuar en función. De hecho solamente he revisado una grabación y he hecho un cambio. Muy buena y provechosa aplicación.
Errefe Home · www.errefehome.com · outside the top 100k
AMAZING
Lumi · ecommercelab-2.myshopify.com · outside the top 100k
it often freezes when I'm scrubbing through the video's timeline.
Vin Fresco · www.vinfres.co · outside the top 100k
great
Tyrot · tyrothome.com · outside the top 100k
so far so great!
Denver Backyard Overstock · unranked store
excellent product.
Neptune · neptunetradinginc.com · top 100k store
i wish it would have continued because i believe it ended in a sale.
Bliss Lau · www.blisslau.com · top 100k store
Very good.
Escape Charms · escapecharms.com · outside the top 100k
very insightful and helpful tools. especially to determine drop offs!
NuttyGadgetz · www.nuttygadgetz.com · outside the top 100k
estou testando
Fluff Lovely · flufflovely.com · outside the top 100k
application is too slow and impacting the store performance
Pets Lounge · petsloungeuae.com · outside the top 100k
very nice
WellScience · www.wellscience.co.uk · outside the top 100k
junk
Spirited Cyclist · spiritedcyclist.com · top 100k store
Still learning the system but it is invaluable for the information I am obtaining from it.
Wellhaven Collective · wellhavencollective.com · outside the top 100k
pantalla gris.
Xipix · www.xipix.mx · outside the top 100k
When I compare heatmaps i cannot see the pop-out lists simultaneously. This is bad UX and absurd for an otherwise useful software.
Custom Numbered · customnumbered.com · outside the top 100k
muy util gracias
Xtextile Provider Worldwide · www.xtextileprovider.com · outside the top 100k
10/10. If you want to see your customerjourney and improve what you're lacking. This is the app to get.
Norra Denmark · unranked store