Moose AI Chatbot & Live Chat · Store management
Every review we hold for Moose AI Chatbot & Live Chat, quoted in full, with the store that wrote it.
Bigger stores rate Moose AI Chatbot & Live Chat at least as well as the crowd does. The store behind each review is the part the App Store never shows.
400 reviews pulled · 53 carry a rating and no text · 305 long enough to quote · 2025-04-22 to 2026-08-20
Every review we hold, newest first
perfect communication and fast very good
ALUMA · alumafashion.com · outside the top 100k
Great communication and was able to resolve my issue very quickly and efficiently.
Mossy Oak Graphics · www.mossyoakgraphics.com · top 100k store
This is app is very helpful and there is a lot that is provided in the free version. I highly recommend it and am glad that I found it. The support is also prompt and helping.
White Champa · whitechampa.com · outside the top 100k
Thomas helped me out so much, exceptional service and great platform. For everything live chat and support for your website use them!
Krunchd · www.krunchd.co.uk · outside the top 100k
Quick and easy! Thank you Paige for your help!
Sunshine Botanicals · sunshinebotanicals.com · outside the top 100k
So far, they have been great. Ame was able to accomodate some simple customization with ease. Looking to continue working with them for more.
Jack and Nick's · jackandnicks.com · outside the top 100k
A great app with the potential to significantly reduce customer service workload. Even better? An amazing support team! They are always happy to help, particularly Paige, Ame and Mabel. The support has been truly exceptional. It’s refreshing to engage with real people who genuinely care about merchant satisfaction and are always willing to help. IMPRESSIVE.
LuxxeCoast · www.luxxecoast.com · outside the top 100k
Top-Notch Support and amazing app
Al Hamd Tech · alhamdtech.pk · top 100k store
Good! The Service from Mabel is good!!!
SICOTAS · www.sicotas.com · top 100k store
Human working as AI, Kelly resolved mu problem in first reply. Retain these stars and champions.
Olefia Limited · www.olefia.com · outside the top 100k
Great app, great support
TempoqWatch · tempoqwatch.com · outside the top 100k
really good service
Fresh Enough · www.freshenoughshop.com · outside the top 100k
Ame is a fabulous rep, always going the extra step to help us find the best solution.
Kaye Larcky · kayelarcky.com · outside the top 100k
Support helped me to solve my problem with WhatsApp chat , I did not know how and where to add my number , after all it was very simple,but without idications I couldn't make it
Trand Nova · trandnova.com · outside the top 100k
Kelly was incredibly helpful and patient! She quickly identified that our "Used for AI Responses" was disabled and walked us through the fix step by step. She also noted our feature request for automatic product sync. 5/5 — thank you Kelly!
Real Prime Deals · realprimedeals.com · outside the top 100k
Perfect app for our need. Quick support from Maple. Highly recommended if you need a chatbot 24/24 for your customers.
JENNY K TRAN | DIVINE · www.jennyktran-divine.com · outside the top 100k
Love this app! They get back to you so quickly, even at 3am! Thanks Paige:)
The Boujee Praline · theboujeepraline.com · outside the top 100k
In terms of both price and features, I think this app is the best fit for me! Also, a huge thank you to Paige for her help—she seems to be always online and is always able to resolve all my issues promptly. It’s been a fantastic experience!
Bluebox · www.blue-box.fr · top 100k store
The chatbot's AI responses are very good and often avoid the need for human intervention. The Instagram message retrieval could be improved, but the tool is comprehensive, especially with its FAQ page.
Ludisphere · ludisphere.fr · outside the top 100k
LOVE THIS CHATBOT. Gives great answers, and very quickly.
Piracii · piracii.com · outside the top 100k
Excellent Live Chat, Chat bot and customer service. Really affordable and does exactly what we need
Barefoot Junkie · www.vibrams.co.uk · outside the top 100k
Once again, AMAZING experience with Moose AI Chatbot customer service. I had several requests and Thomas made sure I was taken care of. He resoonded very quickly to my initial chat message and throughout our entire conversation. Thank you, Thomas... A+++++++
NGA - No Girls Allowed · www.ngastyle.com · outside the top 100k
Mabel.
Indicrest AU · unranked store
5 start support
Rider · www.oxfordaccessories.co.uk · outside the top 100k
Great app. I was able to train the bot with 120 common questions that answer probably 95% of my customers questions.
EditStock · editstock.com · top 100k store
Mabel was nice.
Mifuko · mifuko.com · outside the top 100k
Mabel did a great job helping me resolve an issue accessing the mobile app. I am happy to be up and running now. Thank you Mabel!
Ben's Deals · bensdeals.com · top 100k store
It's a great app... had a few hiccups starting up but Mabel imemdiately helped resolve all queries.
Sunday Story · sundaystory.in · outside the top 100k
Mabel was very helpful despite interesting language barrier was very good to deal with.
Maverick Overland Australia · maverickoverland.com.au · outside the top 100k
Mabel has been so kind and supportive!
Elite Peace · elitepeace.com.au · outside the top 100k
App was extremely easy to install and get setup. Had a small issue with the chat box and my top menu but Thomas from their customer service team was quick to respond and fix it within minutes. Thank you!
BIRCH BOARDS · birchboard.co · outside the top 100k
Thomas was incredibly helpful in setting up my full Moosedesk system. I really appreciate how he walked me through every step and went the extra mile by coordinating with the relevant teams to resolve technical issues quickly and efficiently.
Queensley · www.queensley.co · outside the top 100k
Mabel is exceptionally fast and always ready to resolve any issues. So far, the app has been easy to install and use. Thank you.
PinkyParadise · www.pinkyparadise.com · top 100k store
It’s a great app. I do wish there were more customization options available on the free plan, but I’m still happy with what’s included. It’s really valuable for small shops, even with current limitations. I plan to upgrade to the paid plan once my order volume increases significantly. Kelly was very helpful in resolving an issue where the bot wasn’t recognizing my product information when customers asked questions. Thanks!
RiverCross Diorama · rivercrossdiorama.com · outside the top 100k
It's a good experience working with Moose, very convenient and smooth support I have received from you guys. specially mabel has helped me customize the theme as per my requirements.
Gemone Diamond · gemonediamond.com · top 100k store
Ame was great, had an issue I could not resolve even with custom css. She took care of it and got it resolved promptly. This app rocks right after install I already got a customer reaching out. Love it, clean simple fast!
Bees Light Candles · www.beeslightcandles.com · outside the top 100k
So excited to implement the AI chat bot. Mabel is awesome! She is responsive and thorough. She is answered all of my questions. Highly recommend.
The Shoe Fairy · shoefairyofficial.com · top 10k store
Great app, excellent customer service and AI features, VERY HAPPY WITH IT!
HatarShop · hatarshop.com · outside the top 100k
Great experience with MooseDesk! The support team is fast, friendly, and very helpful. Special thanks to Mabel for the excellent support. As a growing company, we really appreciate the features and see a lot of potential, especially with the AI. Looking forward to exploring more and seeing new features in the future! Highly recommended!
Creative Cosmetics · creativecosmetics.nl · outside the top 100k
Mabel did a wonderful job guiding me throughout the process. We just switched to Moose AI, and I'm already seeing great potential in this chat agent.
JENNEN Shoes · jennenshoes.com.au · top 100k store
Mabel and Thomas from the support were very resourceful and helpful with the issue I had. They escalated the issue with their dev team and stayed on to ensure that my issue is resolved. Thank you!
Vilden · vilden.co · outside the top 100k
This is the best AI Chatbot on the market. It has everything. And when I need help setting something up I get access to live support. I had the pleasure of being helped by Kelly and she is amazing. She helped me set up everything I needed in minutes. If the leadership team sees this make sure you give her a pay rise. (Super happy with the app and the support)
FX Detailing · www.fxdetailing.co.uk · outside the top 100k
Mabel is very helpful. Your response is timely and accurate.
SVAKOM · www.svakom.com · top 100k store
The app is simple to set up and use. The support team is great. Mabel helped with any issues I had with set up and customization. She made sure I was happy with everything. She was great. I would definitely recommend this chatbot if you are looking for one.
Mope's Merch · unranked store
The Moose Desk team is great; they always help you with whatever you need. Tomas helped me a lot with some things I didn't understand. Thanks!
Préval Fragrances · prevalfragrances.com · outside the top 100k
Mabel did an awesome job fixing an issue with the setup of the app. It's not working great!
WineShippingBoxes.com · www.wineshippingboxes.com · top 100k store
Great supp team, did their job really quickly
kxntrast · www.kxntrast.cz · outside the top 100k
Great app, easy to learn and use. Awesome customer service from Thomas. I'd recommend.
Divelle Beauty · www.divellebeauty.com · outside the top 100k
Just installed MooseDesk app to enable an AI and Live Chat experience for our customers on our store. It was easy to set up, with user navigation very straight forward. Needed help putting our logo on the chat widget and on email notifications to customers and Thomas at MooseDesk was awesome -> very professional, knowledgeable, friendly and got it all sorted for us immediately. So far so good, we are off to a great start using MooseDesk.
natural element · inmynaturalelement.com · outside the top 100k
Great onboarding experience - Mabel was extremely helpful in setting up our new chatbot, we had it live in minutes
Pretty You London · prettyyoulondon.com · top 100k store
the support is very good
NuvaHealth · unranked store
Salve, mi hanno sempre risposto in maniera veloce professionale e disponibile. Onesti nelle tempistiche e nelle possibili risoluzioni del problema. Complimenti. Grazie
BuyTutto.com · buytutto.com · outside the top 100k
Excellent support and great free plan! I've been working with the MooseDesk team (Thomas and Mabel) to set up the AI chatbot for my store, and the support has been outstanding. They helped me solve multiple customization issues: - Widget opening directly to chat (no intermediate menu) - Translating welcome message to Italian - Fixing z-index issue with site header - Setting up 53 FAQs and Q&A for edge cases Response time is incredibly fast (usually under 6 hours), and they escalate complex issues to their dev team immediately. The team is professional, patient, and genuinely helpful. The free plan is generous (100 AI replies/month + unlimited live chat) and perfect for stores getting started. Highly recommended! 5/5 stars Special thanks to Thomas and Mabel for their excellent support!
La Primula Online · unranked store
Excellent customer service, very responsive. We love the FAQ section of the chat. Thanks Mabel for helping me today.
The Silver Store · thesilverstore.com.au · top 100k store
Excellent support from Kelly and the MooseDesk team. Fast replies, professional communication and willingness to forward feature suggestions to the development team. The app works well for managing customer conversations. Thank you Kelly for your help!
Bora Style · bora-style.com · outside the top 100k
So far so good. I love (and I mean I LOOOVE) this app. The best part isn't the technology but the team behind him. Ask a question - no matter how not so smart it may be and you get assisted. Shoutout to Thomas especially.
MFANI · unranked store
Thomas was great! Very helpful & kind.
Free Spirit Bike Jerseys · www.freespiritwear.com · outside the top 100k
Great app and excellent service. This is the first time I’ve experienced an app support team this responsive. They answered all of my questions within minutes and implemented the necessary code changes quickly, at no additional cost. Highly recommended.
Titan Wellness · titan-wellness.com · outside the top 100k
Thomas was great and very patient. Randy EFX
EFX USA · efxusa.com · outside the top 100k
Great app! Mabel the support agent helped me tons.
Oytiot · oytiot.com · outside the top 100k
Installed and already see the benefits, Support from Mabel was quick, easy and able to solve my issue quickly. If you are looking for a support Bot. We recommend Moose
Tweak me Online · tweakmeonline.com · outside the top 100k
Fantastic experience! The app is incredibly intuitive and user-friendly. Beyond the interface, the service itself is top-notch efficient, reliable, and truly helpful. Highly recommended!
ClearOut & Co Inc · unranked store
Great chatbot app on Shopify...the basic free plan itself is amazing...and the customer support is really helpful and quickly responding especially Thomas and others whom I dont remember the names...thanks for building such an app..
Kullun · shopkullun.com · outside the top 100k
Mina was amazing. Awesome work and has an abundance of knowledge. I came to her with a problem and she solved it right away! 10/10.
Heal&Pour · unranked store
Really happy with the support provided by VegaHub so far, especially by Mabel who has been super helpful in getting us up and running with the FAQ builder.
NI Candle Supplies LTD · www.nicandlesupplies.com · outside the top 100k
very good service and very politely
Novexa · novexa.at · outside the top 100k
Very responsive assistance during set up. Looking forward to using the app!
Studio Cakes · studiocakes.com.au · outside the top 100k
Definitely the most value for the money. Everything works great and it's quite good pricing compared to other chatbots.
Atlan · atlan.no · outside the top 100k
I had another question ! Immediate response !!! On a Sunday!!!
Zun Rays Clothing · zunraysclothing.com · outside the top 100k
sehr hilfreich und einfach.
BAJUMLA · unranked store
App has been working great and anu bugs have been resolved rather fast by heir support team.
Roush Performance Products, Inc. · www.roushperformance.com · top 100k store
So far, so good, I think. MAbel helped me, and Ive got most of it implemented, but I need to integrate Facebook . I got lost on that. I will get some sleep and work on that tomorrow I do love how the products in my store are synced. RhondasSheeek Boutique.
Rhonda's Sheek Boutique · unranked store
Moose AI is awesome and their team is very responsive with helping. I was having trouble with the integration onto the website and Mabel helped me and got everything working perfectly. Thanks!
Global Public Safety · unranked store
Ser ut til å fungerer veldig bra - tester ut nå, men ser bra ut, bra svar, bra support... fornøyd så langt. Bra jobba Thomas.
Drømmemøbler shop · unranked store
Thomas is quick in response and friendly. He was able to address my question effectively.
McIntosh Trading · www.mcintoshtrading.com · outside the top 100k
The app is intuitive and simple to use, made even better by the responsive and knowledgeable support team. Mabel was extremely supportive, taking the time to address every question and clarify all my concerns with great patience. She made the entire setup effortless, and I would highly recommend this app for live chat support.
Cosa Piora · cosapiora.com · outside the top 100k
Team is amazing. I initially had a minor issue, but Mabel from the support team quickly reached out and clarified my concerns within minutes.
Orgacia · orgacia.com · outside the top 100k
I just installed the app. I am really satisfied for now. I had a tiny a thing that was needed to be done and your guy Chris fixed that in less than 1 minute! So grateful for u guys I will keep using your app
Medea Crystals · medea-crystals.com · outside the top 100k
Moose AI chatbot has helped me add hundreds of FAQs about my product, with a generous free plan which I recommend all new shopify starters looking for a very easy AI chatbot setup. Mable from Moose support provided me with fast super friendly customer support.
WellTechFinds · unranked store
It was a pleasure interacting with the support executive Mina. She took no time to resolve the issue . Thanks Mina & the entire Moose team
Mantramani · unranked store
Amazing!!!!!! This is the chat you need to install!
Pleníntesis™ · plenintesis.com · outside the top 100k
This app has everything we were looking for and the support is great. Easy to use, organized, and fast. We are very satisfied and recommend it 100%.
Concretize365 · concretize365.com.br · outside the top 100k
Great customer service
כשר'ע איד · unranked store
A Game‑Changer for Our Support Team MooseDesk has quickly become one of the most valuable tools in our entire tech stack. Our company absolutely loves it. The platform is packed with features—far more than we expected from a helpdesk app—and every one of them feels thoughtfully designed to make customer support faster, smoother, and more efficient. From automated workflows to smart ticket routing, from customizable widgets to seamless integrations, MooseDesk gives us everything we need to deliver a top‑tier customer experience. The interface is clean and intuitive, so our team was able to jump in and get productive almost immediately. Even better, the performance is rock‑solid; it just works. What truly sets MooseDesk apart is how much time it saves us. Tasks that used to take minutes now take seconds. Our response times are down, our team is happier, and our customers feel the difference.
POUT PERFECT™ | Official Store · poutperfect.us · outside the top 100k
很好用，梅贝尔客服次次耐心解决我的问题
soulhaven7 · www.soulhaven7.com · outside the top 100k
A Game-Changer for Customer Support! I recently integrated an AI chatbot on my website, and it has been incredibly helpful. It handles customer questions instantly, guides visitors through product selections, and even provides personalized recommendations. Not only has it improved the user experience, but it also saves me a ton of time by automating responses to frequently asked questions. Having this AI on my site feels like having a 24/7 support team that’s always friendly, knowledgeable, and efficient. Highly recommend it to anyone looking to boost engagement and streamline support!
TrenDiva · unranked store
Perfect app and Excellent service <3
Venti · venti88.com · outside the top 100k
Mina was kind and helpful and solved all our problems. Thank you, Mina :)
Heka Store · hekastore.com · outside the top 100k
梅贝尔,非常棒的服务和产品
esimcan · esimcan.co · outside the top 100k
Just downloaded this app today in hopes to offer better communication and access to potential and existing customers. So far so good and the customer service has been excellent and open to feedback about an email feature inquired about. Highly recommend this app :)
Seaux Chi · seauxchi.com · outside the top 100k
Love this app, it has surprised me on how much it can do! I had a few issues and Mabel was able to assist pretty quickly. She was nice and swift with the responses. Thanks again!
Coquí Reserve Coffee Co. · coquireservecoffee.com · outside the top 100k
Thank you. Everything works well. Friendly staff...
Beauty de Luxe Shop · beauty-de-luxe.shop · outside the top 100k
Thomas in support is very knowledgeable and has helped me set things up correctly.
SP BOUTIQUE · www.spboutiqueshop.com · outside the top 100k
Great app that works perfectly for my store. Big thanks to Chris and Mabel for the top-notch service and assistance. Keep up the good work!
ART Flowers LA · artflowersla.com · top 100k store
Mina was great and very patient. She deserves 20 stars.
Pusdulasnovels · pusdulasnovels.com · outside the top 100k
Surprinsingly a very good app, you can customize a lot and for custom stuff the team would help you. In my case, Mabel helped a lot so big thanks to her, she did a really great job. Also, you can make everything cleaner and more private so the widget and the shop don't look fake or advertising, make sure to check every section and setting to optimize it best for your shop.
tearo · unranked store
This application is very intuitive and easy to use, and Thomas has been an incredible support throughout the process. The app itself is powerful, and with Thomas’ assistance, everything worked perfectly. Highly recommend this app to anyone looking for a reliable solution with excellent support. We also needed some custom adjustments for our setup, and Thomas was able to handle everything quickly and effectively. So far, the app has been fantastic and the potential benefits are very promising.
ETHERNUM · ethernum.de · outside the top 100k
We're LOVING the app and Mabel has been fantastic resolving some tweaks we needed to how it displayed. Fantastic app.
Charlie Pickles · www.charliepickles.com · outside the top 100k
Needed help with a modification and customer assistance was fast and provided a detailed photo to show me how to make the fix.
Mollie Mae Boutique · molliemaeboutique.com · outside the top 100k
All excellent! Best futures with easy usability.
BOOKZONE · bookzoneindia.com · outside the top 100k
We've been using Shopify for a very long time as America's only Online Dollar Store and the Customer Support for this app is Absolutely Amazing. We will recommend this app to anyone.
Dollar Fanatic · www.dollarfanatic.com · outside the top 100k
I've only been using this app for a few days, but I must say: it's very powerful. The ease of setup, flexibility and, most importantly, the customer facing side is incredibly helpful. I have been using another bot for about 3 years and was happy with it, but wanted something native to shopify. I was nervous to switch, but couldn't be happier so far. On top of that, if you need help or have an issue...the chat support is NEXT LEVEL elite. Quick, thorough, open to suggestions and they will help get anything done you need. Try it, you won't be disappointed.
Urban Slicer Pizza Worx · urbanslicerpizza.com · top 100k store
Helpful app and customer service expert Mabel done great job
Wildfora Herbs · unranked store
Excellent customer support! My messaging quota has increased, and I received a response quickly. It's truly next level, Mina. Thank you!
Seabuckthorn Store by WellWith Ayuzera · b0zdyh-p0.myshopify.com · outside the top 100k
Thomas and Mina was really helpful with there customer service. Besides that, the app is easy to use and runs smoothly so far.
Beautique Swim · unranked store
good
addiesdiverelojes · addiesdiverelojes.es · outside the top 100k
Gooooood app
OLENS · www.o-lens.co.in · outside the top 100k
Really happy with Moose so far! The app is super easy to use and does exactly what I needed for AI assistance on my Shopify store. Special thanks to Mabel for being incredibly helpful — she upgraded my quota quickly and explained everything very clearly. Great support and smooth experience overall. Highly recommended for anyone starting with AI on Shopify!
Dhefor Trading Company · unranked store
good
Maternella · maternella.com · outside the top 100k
This app is very nice and free. Easy to use and support team "MINA" respond and fix the issue so quick.
Metta Jewelry · unranked store
Great app and excellent support. The team is very responsive and helpful. It works smoothly and delivers exactly what we needed. Highly recommended.
Poplunch · unranked store
This app is amazing—you get tons of powerful features to explore and really make the most out of it. Whenever you have questions, the support team is quick and helpful. Based on my experience, I received excellent customer service from Mabel at MooseDesk.
channel.com.ph · channel.com.ph · outside the top 100k
I’ve been really impressed with MooseDesk so far. The AI chatbot (using GPT-4) works very well with my store and instantly understands all of my product information, which saves me a lot of time on support. Highly recommended if you’re looking for a helpdesk solution with a smart AI assistant and responsive support.
BuyX.ro · unranked store
شكرا للقائمين علي هذا التطبيق الرائع والدعم الراقي السريع شكراً لكي kelly ساعدني بصبر جميل شكرا لكي
سوى تك · sewtecstore.com · outside the top 100k
A worthy app to use Live Chat and AI Chatbot. Mabel support is awesome.
Tee Sparky · unranked store
Fantastic app! Super easy to use, clean design, and works perfectly. A must-have live chat for any Shopify store!
360 Sports · 360sports.ph · outside the top 100k
Extremely fast support, Mabel was quick in helping add my chat quota. 10/10 customer service would recommend!
Veenyx · unranked store
I am still figuring it out but I think it good. I like how there's always someone to help when needed.
Mindful Of Faith · www.awareoffaith.com · outside the top 100k
Thomas was very helpful answering my inquiry. Thanks!
Styled by Tela & Co · styledbytelaco.com · outside the top 100k
amazing app and amazing support, special thanks to Kelly!
LUSSO BALDAI · lussobaldai.lt · outside the top 100k
Simple and easy to use with most features of others paying app. Thanks to Mabel who offered quick and good support
Kool Seoul · www.koolseoul.com · outside the top 100k
Very fast support (Kelly) which helped with any Question i had.
3DSRenew · vitarenew.de · outside the top 100k
Fantastic support, good UX and easy learning curve to teach the chat bot.
Wuvra · wuvra.com · outside the top 100k
EXCELLENT APP. I GOT ASSISTANCE FROM MABEL, WHO HELPED ME SET IT UP FOR MY STORE.
ELEGANT PARFUMS · www.elegantparfums.co.za · outside the top 100k
Love the app! Donna was really helpful and they were putting so much effort in giving the solution to me. Great app and customer service.
FÁMMY FÆY · fammyfaey.com · outside the top 100k
Donna was great, helped me solve my problem quickly. Had the Dev team log in and fix my problem.
Bling and Speed · blingandspeed.com.au · outside the top 100k
So far so good, all the features you want up front to start your support on your site. Hoping to use this as much as I can for my site, as I am one person, but this should help. The support team was great when I needed a few questions answered.
C3DPRINTS · c3dprints.com · outside the top 100k
Nice！MAbel resolved my problem very patiently, quickly, and professionally.
TUPLUS Offical Store · unranked store
Amazing app with wonderful supoort from Mabel. Really appreciate it.
June And Juniper Australia · www.juneandjuniper.com.au · outside the top 100k
Mabel is a generous support person, understand the requirement and deliver within minutes. I liked it.
Saifurs Books · www.saifursbooks.com · outside the top 100k
Great App, Great Support. A big thanks to Mabel !
Casadeco · unranked store
Mabel responded to my request quickly and effectively.
jakobstore.fr · unranked store
Great customer service, especially Mabel who is very helpful and patient to solve my issue.
Primula Jewellery · unranked store
Mabel was very helpful, solved my requests very easily
Kiani Distribution · kianidistribution.com · outside the top 100k
GOOD
Framewell · frame-well.com · top 100k store
This application is very straightforward and easy to use especially with the help of their fast and knowledgeable support. Mabel has helped me so much and answer to all my queries with patience and clarify with me on any doubts that i have. She have make it a seamless experience for me. Would definitely recommend anyone to use the app for Live chat.
My Store · unranked store
The customer support is fantastic(Thank you, Mabel)! Not only is it free to use, but it also meets all my needs!
Signalinks · www.signalinks.com · outside the top 100k
teşekürler
miticaret · unranked store
I’ve been using MooseDesk for my support team, and it’s honestly a game changer. The AI Response Builder is incredibly smart, it helps us craft quick, accurate replies that still sound human. What I love most is how easy it is to manage everything in one place chat, tickets, FAQs, and automation tools all work together seamlessly. It’s clean, intuitive, and saves us so much time every day. MooseDesk doesn’t just help with responses, it actually improves how we communicate with customers. Highly recommended for any team that wants to work smarter, not harder!
Pure Alchemy · purealchemy.in · outside the top 100k
Mabel has been AMAZING! This is a great application and at every point ive needed assistance they have been there. Thanks team
Mushroom Culture · www.mushroomculture.com.au · outside the top 100k
it is an app working very well, with an excellent customer support I was assisted by Donna, who helped me with all my questions very efficiently.
BESS SKIN HEALTH S.L. · unranked store
I absolutely love the newly developed AI tool that can collect and organize content and policies across the entire website, while also automatically summarizing the information and techniques you use in your daily customer responses. I'm also very grateful for the assistance from Customer Support (MAbel). Their responses are incredibly prompt, and they handle issues very quickly.
Uniforms World · www.uniforms-world.com · outside the top 100k
Tres bien
SAMPUR · www.sampur.com · outside the top 100k
Duidelijke en super snel geholpen bij de klantenservice
Blissair.nl · blissair.nl · outside the top 100k
Best AI chatbot & live chat service app available on shopify. Can't get any better than this (for FREE aswell). Customer service are always friendly and eager to help solve any issues. Mabel was a massive help in helping me with styling and unlocking the different widgets.
Kulan Beauty · www.kulanbeauty.com · outside the top 100k
Mabel solve the problem that I have quickly and straight to the point. Great support team!
Aurora Store · aurora-store-kw.myshopify.com · outside the top 100k
so far great experience with app and customer service. moved away from Shopify inbox and won't look back :) Thanks Mabel for your help in setting up a custom feature.
OnTrack Outdoor Pty Ltd · ontrackoutdoor.com.au · outside the top 100k
I was able to use a lot of cool feature without any charge I appreciate the support for helping me setting up this app all without cost
Little Sleepy Head · shop.littlesleepyhead.com · outside the top 100k
Nam and Donna are the best! Super quick service - love it!!
Frisørland Hair and Body Care A/S · frisorland.dk · outside the top 100k
MooseDesk is an absolute free and a top-notch AI Helpdesk App. The Support staff (Donna) that guided me in setting up the app properly, was excellent, patient to understand the stage I got stucked and ensured the issues were solved efficiently and satisfactorily; even, when it required her requesting the support of the back-end staff. Thank you!
DoubleJoy Store · doublejoystore.com · outside the top 100k
Support is amazing and extremely helpful! I highly recommend this developer! They are available, polite and professional.
Khalayi Design Gift Shop · khalayidesign.com · outside the top 100k
AMAZING APP AND CUSTOMER SERVICE!!! BEST EVER
TROVE & TONE · troveandtone.com · outside the top 100k
Such a helpful experience from their support and service team and so reliable!
Outdoor Life Malaysia · outdoorlife.com.my · outside the top 100k
Mina provides phenomenal service.
Rentoza · rentoza.co.za · top 100k store
Excellent support and experience! The app works smoothly and is very easy to use. Special thanks to Chris for the quick and professional assistance - everything was solved perfectly. Highly recommended!
ToldPrint · toldprint.com · outside the top 100k
Fast and friendly customer support. Versatile Chatbot solution!
Digital Madness - Digma.hu · digma.hu · outside the top 100k
I had a very good experience with customer service; Mabel was very diligent and kind.
Clip · clipshop.co · outside the top 100k
Best for Helpdesk, I got assistance through Mabel, so friendly and provided instant solutions for my issues
FASO · faso.in · outside the top 100k
Super anpassbar. Ohne Emojis verwendbar!
DAMASZENA · www.damaszena.com · outside the top 100k
Super fast response from the team when I needed help. Amazing app with so many great features. Highly recommend!
Candle Bar · candlebar.rs · outside the top 100k
Great Chat App with Excellent Support! I had a wonderful experience with this chat app. The support team was very helpful and guided me through the entire setup process quickly and professionally. The app provides great options for connecting WhatsApp, Instagram, and Facebook, along with a smart chatbot feature and real-time order status updates. It’s an excellent solution for improving customer communication and support. Highly recommended!
SignGards · unranked store
I needed some code changes to the Moose FAQ page to better align it with the rest of my Shopify site. Mabel and her team got right on it and made the necessary fixes. Thank you!
Nile Polymers · www.nilepolymers.com · outside the top 100k
Best chat app with an awesome support, thanks!
TravelSIM24 · unranked store
I’m really happy with this live chat! It works perfectly and is super easy to use. The support team is amazing — Mabel was incredibly helpful and kind, she solved my issue in no time. Great experience overall!
Nabè · nabe.fr · outside the top 100k
Mabel is top, hepful and very kind
VivaMebel · unranked store
Awesome support from Mabel, 10/10!
NordicVend AB · unranked store
Support is very good
VeMemo · vememo.com · outside the top 100k
So far it has been amazing. Thomas has been very responsive to help with any support questions
Crafting Source · craftingsource.com · outside the top 100k
Mina did an incredible job helping me with some issues I was dealing with!
Tecca · www.teccachairs.com · outside the top 100k
挺智能的，客服也很方便的能联系上，推荐
zoiipet · www.zoiipet.com · outside the top 100k
I’m genuinely impressed with MooseDesk. The setup was fast, the UI is clean and intuitive, and the automations (instant replies, FAQ, and routing) reduced our support workload right away. Live chat and ticketing work smoothly across channels, and the knowledge base looks professional without extra effort. Excellent value and great for growing Shopify stores — highly recommended.
SubconHealth · unranked store
Its really good and easy to use (support from MINA)
Maximals · unranked store
so far so good! Good customer service!
Aura Estelle · www.auraestelle.com · top 100k store
Having a great experience till now.
Vani Kabir Studio · www.vanikabirstudio.com · outside the top 100k
Installed , needed some help. Mabel was was quick and effective, so far so good, I would recommend
anydaydirect · anydaydirect.com · top 100k store
Good app. Satisfied our needs, and the support team is great! If there are any issues, or customization requirements, the support team can handle it, no issues.
Murasaki Kaze · murasakikaze.com · outside the top 100k
I LOVE THIS APP!!! The FAQ builder is easy to use and looks 100X better than what I was using before. I was able to import my FAQ's with minor adjustments so switching over was fairly quick and easy. So far I am liking the chatbot- looks nice, easy to set up. and I look forward to digging in more to see how it can best work for my use. I should mention customer service is 10/10 which is a HUGE deal for me.
Wild Sage Events · wildsageutah.com · outside the top 100k
Great chat, I love it
Print Peak · printpeak.store · outside the top 100k
It's an excellent product, and MAbel's service has been outstanding.
FIKA CARRY · unranked store
Mabel is great, taking care of details and giving fast responses. The app works well for most parts Donna and Mina has also been great and helping a lot on the process !
Koreabe · koreabe.com · top 100k store
We absolutely love the MooseDesk Shopify app! It’s super easy to use and makes managing customer conversations and support tickets seamless for our Flaunters. The dashboard is clean, intuitive, and perfect for keeping track of everything in one place. A big shoutout to Thomas and Mabel from the MooseDesk team, they went above and beyond to help us set up and customize everything just the way we wanted. Exceptional support and such a great experience overall! Highly recommend MooseDesk to anyone looking for an efficient, friendly, and powerful helpdesk solution on Shopify.
4Flaunt · 4flaunt.com · outside the top 100k
User friendly UI/UX, all features is straight forward and simple to navigate.
MEGA Fight Night · megafightnight.com · outside the top 100k
excellent service from CS agent Nina!
DRAKAbeauty · unranked store
It works very well. MAbel and the team helped me solve the problem.
New Trip · newtrip.online · outside the top 100k
Mabel i'ts so Wonderful!
KING · kingsonly.co · outside the top 100k
Very quick response from Mabel and a very nice chat bot to use. Easy and free
Canvasso · www.canvasso.com · outside the top 100k
great app! definetly one of the best out here in terms of ticketing and live chats! support also very friendly and quick to respond!
Alpha Digital Kit · unranked store
Wonderful Live Chat plugin that has excellent excellent customer service. I was having difficulty updating the name on our Agents and Thomas was able to connect into my shopify and resolve my issue in a few minutes. Would recommend them to any of my shopify friends!
Ice Kream Shop · icekreamshop.com · top 100k store
It seems great. need to see it in action for a full review. We'll see. Customer service is great.
Ezgoin Brands · unranked store
I'm still new to Moose and currently exploring its features, but overall my experience has been really good so far. The app is easy to get started with, and I can see its potential to improve customer support on my website. I especially appreciate the quick and helpful assistance from their support team — Mabel guided me through the setup and even helped configure things for me, which made the process much smoother. Great support and promising app!
Gentle Doves Flower Shop · gentledovesflowershop.com · outside the top 100k
We needed quite a few custom adjustments for the app on our site and the team here (shout out to Mabel) was able to help us out very fast and effective. So far a great app and the benefits feel extremely promising.
Contact Sports · www.contactsports.se · outside the top 100k
Top Service , die sind sogar bereit mir den Chat zu konfigurieren . Einfach klasse , erste sahne . MFG GrowNow36
GrowNow36 · grownow36.com · outside the top 100k
My experience with learning the app was great! Mabel was a big help. I was able to easily understand what to do. Her help was excellent, and she was very knowledgeable. This app is a great app, and I plan to use it from now on!
SP Health & Beauty · unranked store
The customer support is very friendly and helpful. I highly recommend trying this app if you like FREE and want first class customer service.
Xavier Foley · xavierfoley.com · top 100k store
Fantastic chat widget. Fairly customizable and the support is great. Def recommend. I was able to do with this what I could not do with Shopify Inbox.
Captain Black's Gear Emporium · captainblacks.app · outside the top 100k
Excellent support from Moose Helpdesk. I received clear guidance within minutes, efficient and professional help recieved from MINA.
EZ-Tech · unranked store
Mina was incredibly helpful and responsive! She answered my questions clearly and made the support process smooth and stress-free. Excellent customer service!
NyxeAura Royale · unranked store
Sehr gute Beratung von Mabel!
M.P.Art · mpart-style.com · outside the top 100k
The app is truly amazing – I never thought I’d find exactly what I was looking for in a free app. The customer service is also outstanding and very fast. Mabel helped me right away by translating the button text. Couldn’t be happier!
Blisséa · unranked store
En general una buena experiencia , tiene varias opciones y para ser gratuita el soporte es muy muy bueno .
Mister Jack · www.misterjackshop.com · outside the top 100k
Very good App, and it sove my problems. MAbel was very kind and helped me a lot.
Embearce · www.embearce.com · outside the top 100k
The customer service is very patient in answering questions and handles questions very quickly. I am very happy to use this software.
RideStock · unranked store
Donna is amazing! She helped me a lot and I'm really grateful. Great app and awesome customer care. Thanks!
Zenit Arts & Crafts · unranked store
The customer care is super responsive and helpful Shoutout to MAbel for helping me out quickly and guiding me for my additional feature requirement
Rippa · rippaaus.com.au · outside the top 100k
Mabel soo nice
VeryfitVip.Store · www.veryfitvip.com · outside the top 100k
Great experience with their AI chatbot It was fast, clear, and answered all my questions without any hassle. Special thanks to Mabel for being super responsive and helpful made the whole process smooth
Urban Aura · urbanaura.site · outside the top 100k
Chatted with Mabel, it was fast and usefull thanks for the help
Moone Footwear · unranked store
Mabel was really helpful she is the best.
Silipreserve · unranked store
Je recommande vivement MooseDesk Helpdesk ! J'ai eu la chance d'être pris en charge par Clare du service après-vente, et je dois dire que son professionnalisme m'a vraiment impressionné. Elle a été extrêmement réactive à toutes mes demandes et a su résoudre mon problème rapidement et efficacement. Clare a fait preuve d'une grande écoute et d'une patience remarquable pour bien comprendre ma situation. Ses explications étaient claires et elle m'a accompagné étape par étape jusqu'à la résolution complète de mon problème. C'est rare de nos jours de tomber sur un service client aussi qualitatif ! Bravo à Clare et à toute l'équipe MooseDesk pour ce niveau de service. Je n'hésiterai pas à recommander cette solution à mon entourage. Un grand merci encore Clare !
Bouchon D'oreille · unranked store
Setup was easy - Support from Mabel was good
FERNSTZ · fernstz.shop · outside the top 100k
good customer success. Mabel was very helpful :)
90's Soccer · unranked store
customer service, Mabel gave a great help for setting up.
Triplejfurniture · triplejfurniture.com.au · outside the top 100k
Donna helps me a lot, good customer service
wheelbrakes · wheelbrakes.com · outside the top 100k
I REALLY NEED TO SAY THIS APP IS AMAZING AND REALLY FIXED MY ISSUES WITH AUTOMATED ANSWERS SO PERFECTLY AND DEFINED. A MUST RECOMMENDED APP TO USE ON SHOPIFY. THOMAS SEEMS TO BE VERY HELPFUL IN HELPING OUT VERY EFFECTIVELY. GOOD WORK MOOSEDESK.
Scar Hawk Nation · unranked store
The app is great, I’m using it under Donna’s guidance.
Trejaket · unranked store
Donna from Moose’s support team has been absolutely amazing. She went above and beyond to help me customise the chat feature for my brand, patiently working through every request I had (and there were a lot!). Her attention to detail, clear communication, and willingness to ensure everything was perfect made the whole process smooth and stress-free. I truly appreciate her dedication and couldn’t have asked for a better support experience.
QBAY · www.qbay.lk · outside the top 100k
Applicazione molto intuitiva e facile da settare e da utilizzare. Assistenza tecnica veloce e professionale. Ho atteso meno di un minuto per avere una risposta. Consiglio vivamente l'istallazione e l'utilizzo.
Polarice Service · www.polariceservice.com · outside the top 100k
It's a nice app
Airgrix · airgrix.com · outside the top 100k
Verry nice app! Also its fully free to use, no popus for payement nothing. And the best part is the support, they help you instantly and make changes for you as you go. I was in contact with both Thomas and Mina and they were outstanding, going above and beyond! 5 stars if I had more to give it would be much more.
Traveltuning · unranked store
Thank you Thomas! Overall its been going great and very easy to setup and any customisation needed will be done by their DEV team.
Mkool Merchandise · unranked store
Had one small hiccup, support helped fast and pushed a hotfix to prevent future user error that created the bug I had. Support is friendly and fast and the app seems to function great. So far we are really liking Moosedesk.
Lapidary Central · lapidarycentral.com · outside the top 100k
Wish you greater and greater success
GLERC-JP · unranked store
One of the best shopify apps ever made and its free. Thanks To Mina and Donna i got better extra customizations.
Donderkracht · donderkracht.nl · outside the top 100k
innovative and amazing concept into ideas
Austrading-Global · unranked store
Incredible app, incredible help from Donna over a weekend of all times, and it's free with Shopify. It is amazing and I now I'm going to be able to chat with website attendees much more quickly.
Catnipster: The Ultimate Cat Accessory Shop · catnipster.store · outside the top 100k
Helpdesk service responded quickly and provided us what file we needed to export. They are very accommodating. Thank you.
OzFarmer · ozfarmer.com · top 100k store
Absolutely loved it.
Molaark · unranked store
Had a great support from Donna. She helped me immediatly. :)
Larrys Mottenkiste · larrysmottenkiste.com · outside the top 100k
great app
Empire Online Shopping · empire.co.tz · outside the top 100k
Great Chat Support, Instant help Available, Nice App
Xclusho · unranked store
Very fast response to my problem, a true pleasure to deal with these people A+
The Tasty Wok · thetastywok.co.uk · outside the top 100k
It is very helpful , i will add the 5 stars next month
CENTOVITA INTERNATIONAL LLC · centovita.com · outside the top 100k
Super ..et service client rapide et top..je recommande
Montableaudeco · montableaudeco.com · top 100k store
amazing, really helpful and their support team is really helpful and sweet
Rebaaz · unranked store
Donna from Moose’s support team has been absolutely amazing. She went above and beyond to help me customise the chat feature for my brand, patiently working through every request I had (and there were a lot!). Her attention to detail, clear communication, and willingness to ensure everything was perfect made the whole process smooth and stress-free. I truly appreciate her dedication and couldn’t have asked for a better support experience.
gachamacha · gachamacha.com · outside the top 100k
Donna is a big help. She is quick to respond and gets things done fast. Thanks Donna.
Pure Organic Vitamins · www.pureorganicvitamins.com · outside the top 100k
This app has been a game changer for our Shopify store! The setup was super easy, and the interface is clean and user-friendly.
myethnicrentals · unranked store
Great customer service to get it looking exactly as I wanted! Thank you to Donna.
The Bali Concept · www.thebaliconcept.co.uk · outside the top 100k
KInd and effective support. It was also a very quick answer. Thank you very much
Il mio negozio · unranked store
Super easy to set up. Everything about it is great and works very well. Customer service is great. Thank you Donna
Casio London · casiolondon.com · outside the top 100k
great experience
Elixira - Swiss Skincare · unranked store
I love the customer service
UNRUSHED.CO · www.unrushed.com.co · outside the top 100k
I love the customer support in this app Thanks Donna your the best
dogpawsessentialshop · unranked store
AMAZING APP HAS EVERYTHING YOU WANT AND A MOBILE APP ON TOP OF ALL THAT
Evermorre · evermorre.com · outside the top 100k
Amazing and helpfull
TrendCMT · unranked store
Very fast customer service, also very helpful with my demand! I recommend it 100%
Pastel Nails · unranked store
Donna is amazing to work with on this app!
Blank Space · www.blankspacethestore.com · outside the top 100k
A very useful application with a user-friendly interface and a helpful team!
Cemre · cemre.shop · outside the top 100k
Awesome app, great customer service, incredible it's free. Would like to see a native IOS app but the workaround they have now is solid option.
StikSwap · www.stikswap.com · outside the top 100k
Moose has great customer service! Helped me so graciously as I was setting this up. I haven't launched yet, but this widget looks great. connects directly to my whatsapp number and helps build my faq page
Whispers Baby · www.whispersbaby.com · outside the top 100k
Very simple app with the basic features. Thank you dear Donna for the quick customer support!
Creed Sport · creedsport.in · outside the top 100k
Fast response, very helpful team
Curtainsclick · unranked store
Great service support, thank you!
Atercel · www.atercel.com · outside the top 100k
I am very happy to be using this app. Setup was easy and support is very helpful and super fast (Thank you, Mina!).
Missy Reno Smith · missyrenosmith.com · outside the top 100k
I love it
New HomeGoods · unranked store
Just installed this app, and so far so good! Live support is also very helpful!
QQ Studio · qq-studio.com · outside the top 100k
Works smoothly and for free who could possibly complain - thank you Moose team! Very responsive too when you need help, great team and highly recommended
Red Light Hero · redlighthero.com · outside the top 100k
Donna from chat team is amazing!!
The Keto Place · theketoplace.au · outside the top 100k
还算好用
Rfum Fragrance · rfumfragrance.com · outside the top 100k
Very Helpful and provide easy instructions for first time website creator like me. Thank you Mina
Box & Bayan PH · www.boxandbayanph.com · outside the top 100k
Exceptional Customer service. So helpful
Tots N Paws · unranked store
beautiful App - FREE - this is amazing very easy to setup and I am loving it. Thank you team for making this great app not only free but great to use.
By Baano · unranked store
Perfect!!
Go All Out · www.goallout.com · outside the top 100k
I have used this app for a while, so far so good! Everything is clear displayed & easy to set up, communication with the team is easy. Plus it's free so far, really couldn't ask more!
Ld PackagingMall · ldpackaging.co.uk · outside the top 100k
good support
DOGPLOT · unranked store
Donna's support at MooseDesk is legendary, lighning fast responses with a soft touch. Firmly recommend this company! 10/10!
Startap Company Limited · unranked store
great app! support helps to customize it if needed. Thanks Donna for help!
PAYEN · www.payen.com.ua · outside the top 100k
I just started using this app, and i cant believe that such app with all these features and customizations is free. Also the support team was very fast to help.
Dukkan Mai · dukkanmai.com · outside the top 100k
Ik kreeg iets niet verwijderd uit mijn pagina en Thomas heeft alles voor mij gefixt. Top vent!
Mijn winkel · unranked store
very good!!!!
L.O.S & Co. · unranked store
Nice application, very intuitif and easy to use keep going
Graphic Partner · unranked store
New to the app, however the support team have been A*, quick responses and sorted everything we've asked so far! Donna was great to talk with and answered all our queries quickly App seems very easy to use and much better than a lot of very expensive rivals!
Holawild · www.holawild.com · outside the top 100k
While the customer service is instantaneous and therefore helpful, this is not an app available for download in the App store, and it does not open the way they have set it up on/for/with my iPhone. The ONLY way to have any idea there is a live message in need of a customer service response is to check your email every few minutes. When you check your email, and see that someone tried to use the live chat on the website, then you have to click on a link from the email to open the Moosedesk app on your Shopify store and click a couple things to get to interact with the customer who sent the message (if they are even online on your store at that time). This is not useful as live chat since there is already a form to send an email that customers expect to take longer than instant live chat, which should be instantaneous. I did not receive any notifications in any way with my test attempts at using the chat between 3 different devices and trying half a dozen times to get the Moosedesk QR code "app" (that is a web page I never got to see), so I had to find another live chat solution after testing and trying repeatedly for 48 hours and not having any luck with any of the Moosedesk options. I need one that works with my phone sending me instant messages somehow (any app that notifies me immediately is ok with me), so my store can interact immediately with customers. Pros: Their customer service with Moosedesk customers is instant and helpful. They have tried to create a great service that is free and they seem to be close to greatness with it. The theme parts of set up were super easy. The FAQs page and some other page went into my Shopify theme instantly, and they were easy to update with my policies and links. Cons: They do not have an app and their QR code web page "app" does not work on my iPhone. Emailing the store is not live chatting and is bad for the store's customer service. This was a dealbreaker for me.
ikan-ikon · unranked store
The app works exactly as expected and is easy to set up. The developers at Moose Innovations are super responsive and helpful — they replied quickly and solved everything smoothly. Highly recommended!
OYOJ · oyoj.se · outside the top 100k
Just seamless and easy to use, Although more customisations will be amazing
STYLIQ · unranked store
I can't believe that this is all offered free at the moment! The support is amazing. I sent a help request and it was out of hours but I got a reply from Thomas in about 2 minutes. Amazing service. The app itself is also very good, perfect for what I need.
Iona Opal Australia · ionaopal.com.au · outside the top 100k
Donna helped me relocate my FAQ section to display perfectly under my header. Great and prompt customer service!
Fluid Print Works · fluidprintworks.com · outside the top 100k
I’m really happy with MooseDesk – everything works perfectly! I’d especially like to highlight Donna’s support. She is incredibly responsive and always ready to help, even outside regular working hours. It’s rare to see such dedication and professionalism. Thank you!
eliguard.lv · unranked store
Want to make your store feel more secure and trustworthy? This app helps you do it in minutes. I sell Digital Nomad Lifestyle Kits and decided to use Login/Authenticate so that customers can create accounts, log in securely, and feel confident making purchases. The setup was surprisingly easy
nomadnode.shop · unranked store
Great service and quick response team for any queries and customisations. We'll see how app works in real time though in testing it works great.
OLIGARCH · unranked store
This app is very simple to use and surprisingly nice functions. Moreover, Helpdesk (Ms. Donna and her team) helped us a lot to answer our basic questions and requests to adjust the look on our web page. It was one of the best experiences in contacting support team on the Shopify app. Highly recommend to install this wonderful app and talking with their very nice, kind and skillful support team.
Natural Styles · natural-styles.jp · outside the top 100k
Donna has helped me instantly. I am loving the app.
HDLS Lighting Ltd · homedecorlightstore.com · outside the top 100k
Very easy to install and very responsive support team.
D40Studio · www.d40studio.com · outside the top 100k
fully backed with super features in a simple organized designed. Awesome ! DONNA also is so supportive and very fast responder.
الكلان فيب · el-clan.com · top 100k store
great app well recommended
Editarc · unranked store
I recently started using the Moose: Live chat and FAQ WhatsApp for my website, and it works perfectly, as I thought. The app interface is very friendly and easy to set up, and the support from the team is invaluable. I would recommend this app to everyone who wants to boost their business online.
Fitaiim · unranked store
Very useful plug-in highly recommended
X Sports&Living · xsportsliving.com.au · outside the top 100k
Excellent
VoltCentre · voltcentre.com · outside the top 100k
Very good app, it has many features that other apps charge exorbitant prices for, customer service is very good, and they resolve problems quickly. Love it 10/10.
Vottorie · unranked store
Donna supports us a lot whenever we need it. Thanks Donna for that
A Tech Solutions · atechsolutions.ca · outside the top 100k
When I had some trouble during the initial setup, I reached out via chat, and the support team responded super quickly! The customer support is fantastic, which made me eager to keep using the app even more. I'm amazed that such a convenient tool is available for free right now. I'm super grateful—thank you so much!
PetFrame+ · unranked store
Ich bin absolut zufrieden mit dem Support von Moose Des! Vom ersten Kontakt an wurde ich freundlich und professionell betreut. Das Team reagiert schnell, denkt lösungsorientiert und nimmt sich wirklich Zeit, um alle Fragen verständlich zu beantworten. Besonders schätze ich die persönliche Betreuung und das Engagement, Kunden zufriedenzustellen. Hier fühlt man sich nicht wie eine Nummer, sondern als geschätzter Kunde. Ein Support wie dieser macht wirklich den Unterschied!
Smeedijzeren Beslag · unranked store
Amazing Messaging App with Outstanding Support! MooseDesk has been a game-changer for my Shopify store! The app is incredibly user-friendly and integrates seamlessly, making it so much easier to manage customer messages efficiently. What truly stands out is their customer support—it’s exceptional! The team responds lightning-fast and goes above and beyond to assist with any queries or concerns. It’s clear they genuinely care about their users. If you're looking for a reliable messaging solution for your store, I highly recommend MooseDesk. They’ve made my life so much easier, and I’m beyond satisfied with their service!
My Store · unranked store
Funciona genial con Shopify y tiene un monton de funcionalidades. Un musthave de App para cualquier tienda Shopify que quiera tener un contacto directo con el cliente!!!
Mi tienda · unranked store
Great service ever experienced!
RheoFit · rheofit.com · outside the top 100k
The App covers the complete solution, and the Support is really good from the team.
Gummia · www.gummia.se · outside the top 100k
DONNA, from Moose team, Thanks for your help. Great experience exploring Moose with your help. Looking for the same support in future too.
Gleam Gurl · unranked store
pleasant!
BeyondWhiskers · beyondwhiskers.com · outside the top 100k
Donna! You are amazing!
Gaia Jewellery · gaiajewellery.uk · outside the top 100k
The Support was fast and efficient, thanks to MINA
Kit & Caboodle · kandc.pt · outside the top 100k
Donna has been very helpful with an issue for me today.
Outoftheboxmerch · unranked store
work great, free, not watermark, i love it !
Almas Perfumes · almas-perfume.com · outside the top 100k
Perfect service!
Grecia Mia · unranked store
Moose Chat is hands-down one of the best messaging apps I’ve used. It’s fast, reliable, and the interface is clean and user-friendly. I especially appreciate the strong privacy features and how easy it is to share files and manage group chats. The app runs flawlessly, and the regular updates show the developers truly care. Highly recommended for anyone looking for a dependable and secure chat platform! Mina help us a lot with out tech support, I want to give a 5 stars!!!!
MaxFuel · maxfuel.com · outside the top 100k
great love how efficient this free app is
Blckline Automotive · blckline.com.au · outside the top 100k
Tolle App! Unbedingt nutzen, gerade noch komplett umsonst, da neu. Sehr engagiertes Support Team, Entwickler kommen aus China, Kommunikation etwas holprig aber Sie sind sehr bemüht zu helfen und sehr schnell. Funktionsumfang der App ist Top und optisch sehr modern. +hohe Anpassungsfähigkeit.
bioethanolkamin.de · bioethanolkamin.de · outside the top 100k
So far this app is doing exactly what we need it to. Thomas has been a big help throughout the onboarding process. Great to see that you are continuing to improve based on feedback.
The Yacht Rigger · theyachtrigger.com · top 100k store
best ever
MeaGift · unranked store
Great service
Mijn winkel · unranked store
Great app and amazing support, I needed to customise my icon button and they did it for me in no time. Very recommended
RN BAGS · unranked store
Live chat is a feature I can't live without, I don't know how many sales this app has saved me in the little time I've used it. I'm looking forward to using it for years to come, even when the eventual price change comes it will be worth its weight in gold.
Kenneth Toys LTD · kennethtoysltd.com · outside the top 100k
great app!
Sticker Shuttle · unranked store
Great app. Despite still in development already a lot of great features that are lacking in Shopify. Support is also very friendly, fast and helpful.
Ceramique Peinture · unranked store
seems very promising and has much more functionality than our current live chat - Donna's support has been so good
Natural Health World UK · naturalhealthworld.co.uk · outside the top 100k
Seems pretty comprehensive, nice that everything is customisable, will report further after testing
Bird Eyewear · birdeyewear.co.uk · outside the top 100k
Very professional app with great potential and many benefits for the online site. The customer service is responsive, attentive, and truly efficient. I highly recommend this app for its reliability and quality!
Peekaboo Land · unranked store
Donna was good perfect
SOLAZIA · unranked store
Donna's support yesterday and today was great!
Studio Manjusha · www.studiomanjusha.com · outside the top 100k
good
60 Tools · 60tools.store · outside the top 100k
This app is super easy to use. Customer support is top-notch. Donna was really friendly and solved all my problems in great detail. Highly recommend everyone to use it!
AetherGem · unranked store
I'm currently using this App on my store! it's quite impressive with the tools it has and the features! thanks to the team and especially Donna for support! She helped a lot!
My Store · unranked store
Amazing customer support! Fast responses and very helpful! I had quite a few changes I wanted to make to a FAQ template and the team was very accommodating and made all the changes happen for me! So happy I found this app, I'm excited to try out the chat widget as well.
Pleione Creative · www.pleionecreative.com · outside the top 100k
Very easy to use and very practical!
Musumart.com · unranked store
Great app all in one
Scents Creation · www.scentscreation.ca · outside the top 100k
Thanks for such great Support ,Specially Donna .
NAFALUXE · www.nafaluxe.com · outside the top 100k
So far so good, let's keep messing around
Black Jebena · blackjebena.com · outside the top 100k
Just installed MooseDesk and have problem got it started. I have contacted the support Donna who was a great help! She is very polite and professional and guide me though the whole process by simplying the way make it easier! Thanks a lot to Donna's hlep!
Gizmo Gadgets · gizmogadgets.biz · outside the top 100k
good working app, using it since months. Fast and very good support also
NALIA Berlin · www.nalia-berlin.de · outside the top 100k
So far this app has been perfect, literally cant fault it. Setup was easy, everything has been intuitive. Moose team; thank you.
Ha.Partners · unranked store
Perfect live chat, I hope this app stays for free, special thanks to DONNA in the support team
KINZ BOX · kinzbox.net · outside the top 100k
Super snelle en prettige service. deze mensen doen er alles aan om jou de beste beleving van hun app te bieden
Hulpmiddeldiscounter.nl · www.hulpmiddeldiscounter.nl · outside the top 100k
Great help desk. It's very good for customer service and has a lot of options. I took a long time to find the app that could meet my needs, and finally, I got it. I hope they choose the applicable price when the paid version starts. Finally, the support time is very helpful. Honestly, itsa smart choice for customer services
Youlya · unranked store
Great app, and support!
Terapia da Mulher · www.terapiadamulher.com.br · outside the top 100k
Amazing app, easy to use, great and free platform. Service team is so helpful especially when it comes to fixing issues I had within the app. Thank you!!! Amazing job Donna and Jay for supporting me through my issues
Generation Clothing · www.generationclo.co · outside the top 100k
Recommended! Everything works perfectly and the customer service is amazing.
KARLIEKARLO · karliekarlo.com · outside the top 100k
We have been using the Live Chat and Whatsapp redirection facilities for a while and are very happy for having chosen this app for our new store. At the beggining we have faced some minor issues and bugs (as in all new apps and installations) but their support team is so great that they quickly answered and solved them even during bank holidays. We also asked for some custimization and they have also answered our requests quickly. We strongly recommend this app. Cenk
kiosk3d · unranked store
I love it it’s a great app for your business especially with the what’s up features
The Lunary Shop · unranked store
Una pasada la atención y la paciencia para explicar cada duda y detalle del Plugin. Super completo y super interesante !!!!
magneticnotes.es · magneticnotes.es · outside the top 100k
I'm mainly using MooseDesk to manage my FAQ section. The app is generally easy to use and convenient. I’m currently on a free beta version, so I understand that not everything is fully polished yet. I did run into a bug when adding a new question — it broke the formatting (fonts, bold text, etc.). Support eventually fixed it, but the time zone delay made the whole process a bit frustrating. Since then, I've been hesitant to make further edits. That said, the tool shows promise, and I’ll likely use it for more features in the future. I’d recommend it to store owners looking for a simple FAQ solution, keeping in mind that a few improvements are still needed.
Kandix · kandix.fr · outside the top 100k
Wonderful Customer Support. I'm delighted! Mia was super polite and really helpful. It would have been a struggle navigating the platform if not for her assistance. She's patient enough to understand my challenges and does a great job in helping me overcome each as they come.
Offshore Dimensions ParkerStore · unranked store
It's free and everything works.
Modica Deri · modica.com.tr · outside the top 100k
The product works great and seamless on all devices and helpful technical help is always there if you need it.
Royal Hellenic Transfers · unranked store
Donna and Jay were very helpful in getting the app set up.
Parsec Skateboards · www.rideparsec.com · outside the top 100k
Moose Live Chat-widgeten är en utmärkt lösning för min butik. Den erbjuder snabb och effektiv kundsupport, vilket gör hela användarupplevelsen både smidig och pålitlig.
Picatshirt · www.picatshirt.shop · outside the top 100k
So many online chat options to consider. We've used zendesk for years and cost just continued to rise. We are a small business <5 staff, zendesk too expensive. Switch to Moosedesk about 8 weeks ago. Everything to date has been great. Excellent service from Mia and now we're not paying for online chat. Win-win.
SMITH&SMITH · smithandsmithlighting.com.au · outside the top 100k
Best chat service app ever.. tons of customization and super cool staff to work with. If they cannot get back to you due to time difference leave a detailed message and they will respond back to you the following day with the fix or resolve advice.
Aegis Graphic Design · unranked store
Amazing!
astronomiaum.com.br · unranked store