Offset · Marketing and conversion
Every review we hold for Offset, quoted in full, with the store that wrote it.
Bigger stores rate Offset at least as well as the crowd does. The store behind each review is the part the App Store never shows.
40 reviews pulled · 40 long enough to quote · 2020-04-23 to 2025-06-21
Every review we hold, newest first
Love the concept but we need to be able to share to our customers the impact we are making by sharing the counter available in the app into a specific page or by having a HTML code to insert in our theme in our homepage for example. I look forward to see this happening soon so we can continue! We are ready to reduce our impact
The Knot Pillow · unranked store
As others mention, the initiative is great, but it needs to be shown to the customers in checkout and order confirmation page so they know about this. As a shopify this should not be a difficult thing to implement.
MADHOCKEY · madhockey.eu · outside the top 100k
2022 - still no visual to show customers. Come on Shopify! Please help us promote this initiative, thank you.
Garçon® Menswear · unranked store
Heard! Transparency is key here—this app needs an icon or visual indicator, as previously stated. Please...
Olive+Comet · oliveandcomet.com · outside the top 100k
Joining the voices below - I wanted to see an icon or something shows up during checkout. Since customers have no way of knowing that you are really doing this, it is rather useless. For all they know, we could just be greenwashing. I would use this app 100% if there were something that showed up on the website that customers could actually see and understand the contribution being made. Until it does, I will be looking for something else.
S L O W M A D E · unranked store
I installed the app to see if, like one reviewer says below, an icon showed up during checkout. I tested it - it didn't. Since customers have no way of knowing that you are really doing this, it is rather useless. For all they know, we could just be greenwashing. I would use this app 100% if there were something that showed up on the website that customers could actually see and understand the contribution being made. Until it does, I will be looking for something else.
Laine des Iles · lainedesiles.com · outside the top 100k
Contrary to what some previous reviews said, the little icon does show up during check out. Overall it seems the app, icon and cause will be a nice addition to my shop. BUT you have to be careful with your imported orders, as at the moment of writing this review it has difficulty distinguishing that recently shipped orders may have been marked as fulfilled elsewhere (Etsy, etc), and may charge you for those. Thankfully customer service was able to sort through the initial confusions this caused and hopefully it will work as expected from now on.
Abysm Internal · www.abysm-internal.com · outside the top 100k
This app won't install. It was on our old theme but once we upgraded and uninstalled it refuses to reinstall. There was potential but support form Shopify about why it won't install is null.
Gusto and Co · unranked store
Eigentlich eine ganz gut Idee, aber es wäre schön wenn der Kunde selbst sehen könnte wie viel CO2 gespart hat und man dies nach der Bestellung sehen könnte. Als Plugin in den Warenkorb integrieren oder so. Ich glaube dann wäre die App "sinnvoller". Jetzt sehe nur ich die Infos. Ist auch gut, aber bastelt doch mal ein Plug In. Kilian
Gib Rillé · gib-rille.com · outside the top 100k
Folks, I love this App! Could you make a badge for those Stores which are using it to display it to our customers?! That would be amazing!
The Greene Room Hair Salon · www.greeneroom.ie · outside the top 100k
The app is perfect except: !ALL THAT IS MISSING NOW IS A WAY TO SHOW OUR CUSTOMERS THAT WE COMPENSATE CO2!
Schwartz & von Halen · unranked store
I am pleased with everything. Thanks to the developers for making the app, and for the friendly support. Very much recommended!
Bluechip Online · unranked store
I'm thankful to Shopify for offering this program, and for covering fees during BFCM. The only thing I find lacking about this program is a widget/badge to let shoppers know about the program.
Cabooties · unranked store
I've been using it for a month and I can say it's the best! I've been using it for a month and I can say it's the best!
Pixel Home · pxlhome.com · outside the top 100k
I really love this app and the team behind it. I really love this app and the team behind it. I really love this app and the team behind it.
Skylark Vibe · unranked store
Please add the ability to add a badge/notification at checkout to show customers that the shipping of their orders are being offset, just a little icon/verified message at checkout by the shipping method. Otherwise great app!
Guy Boggan · unranked store
I give 5 stars, the support team is cooperative, highly recommend. highly recommend. highly recommend.
Generator Kitchen · unranked store
Recommend, it is much intuitive than the other app I use. Recommend, it is much intuitive than the other app I use.
Home Collector · unranked store
I find many US-focused dropshipping App while this one suits my niche better. this one suits my niche better.
Thunderbolt Toy · unranked store
Great app but just like others have stated, wish it showed up on the customer's side so they know their orders are offset!!!
Sierra Linens · unranked store
Finally! I found a reliable App! Trust me, you can't miss it! Finally! I found a reliable App! Trust me, you can't miss it!
Supernova Kitchen2 · unranked store
the system had a glitch once and they solved it for me. This is a very new app but the team has been really helpful
Boutique Nano · unranked store
Why I didn't find this App earlier? Can't ask for more! Great service great products. Recommend. Recommend
Kudos Shops · unranked store
Happy to be able to use this app. Would love it if customers could see that we offset emissions from our shipping. Let's make that happen!
Reveille Shop · unranked store
Pleaseeee create a customer facing dashboard during checkout. This would elevate the app and our shop.
shopenby · unranked store
I want you to give us the ability to let customers see how much impact they are potentially able to make by doing a purchase, or how much they've made after they've checked out, like on the order confirmation page for instance, so it doesn't just feel like word fluff on our web pages. overall I like the idea and glad that it's automated. It'll be 5-star once I can show customers a way that they can make an impact. Bonus if you can even give customers the option to plant a tree(s) themselves during checkout!
V. H. Hess · unranked store
This app has a lot of potential. Would easily be a 5 star app with checkout integration, a way for customers to view their contributions made, promo material for shop owners to advertise. If updates not made anytime soon, we’ll be looking for other options. I find it silly major marketable features are missing from this app.
Kodiak Candle Company · unranked store
Amazing idea and absolutely want to implement this but we need a customer facing dashboard/material to let them know how their purchase is contributing. PLEASE!
Portland Gear · portlandgear.com · top 10k store
Our company loves Offset's ideals and organization. The website is easy to use and easy to connect to the shopify store, with links to show proudly your impact on the environment. Offset program is perfect to support your eco-friendly, biological e-commerce.
ECOGO4T · unranked store
The idea is amazing and I love it. Also the costs are quite affordable and fair. Unfortunately it doesn't provide a way to show this to the customers automatically. Would be useful to get some kind of logo or badge showing my store has enviro. friendly shipping. Right now the customers should take my word for that and believe me. Having a tool, widget, code or ... to show the results would be great too.
eGarderoben · unranked store
This is a feel-good app, but it doesn't have any way to export or display the data. I'd love to include offset tracking information on the "About Us" page or something like that!
Chase Street Accessories & Engraving · unranked store
Very cool but it's only as good as what you can communicate the customer, where's the widget? Transparent marketing collateral is a must!
Spiral Circle · www.spiralcircle.com · top 100k store
Great idea but can you provide some marketing collateral or background so we can communicate it to our customers in the best way possible? Thanks!
INNERMOST · unranked store
Simple app - straight to the point and for a great cause. Echoing some of the other reviews - we would also appreciate a widget to share information with our customers.
NYC FACTORY · nycfactory.com · top 100k store
Great app but someone got lazy and didn't finish the job as echoed by every review here. You have to create a widget of something for the customers otherwise its he said she says? Guys come on get it done.
Cali Tiger · unranked store
Great cause and we're onboard, but can we have some marketing collateral so we can show our customers that we care about offsetting the carbon emissions from the shipments please?
Wildwood Eyewear Inc · unranked store
It's nice, I feel better that my store is able to help in the fight against climate change, but it would be great if Shopify provided marketing material/logos/components in the checkout/cart/product page that would help us demonstrate our effort...
So Health Co. · unranked store
I run an ecologically focused woodworking company, and this creates such a great way to actually practice what I preach! I appreciate the simplicity of the back-end UI, and clear impact of my recent sales. Thanks!
Pink Moon Woodworking · unranked store
Can we have a page that is created to share on our website of what we are doing to be carbon neutral as how many trees have been planted etc..
Gladiator Fitness · unranked store
Great initiative. Would that be possible to get details on what specific projects are being funded with Pachama? How was the $3.6 per ton decided?
Cambio & Co. · www.shopcambio.co · top 100k store