Triom: Combine & Merge Orders · Store management
Every review we hold for Triom: Combine & Merge Orders, quoted in full, with the store that wrote it.
Bigger stores rate Triom: Combine & Merge Orders 0.25 lower than the crowd does. The App Store prints one number; the store behind each review is the part it never shows.
108 reviews pulled · 4 carry a rating and no text · 104 long enough to quote · 2019-04-18 to 2026-07-08
Every review we hold, newest first
Works great! Saves us shipping to the same address multiple times in a day. And the customer support is excellent.
SwimZip® UPF 50+ Sun Protective Swimwear & UV Zipper Rash Guards · swimzip.com · top 10k store
We have been desperate for an app to alleviate the manual, time consuming, error prone, pressure of merging orders. We looked at other apps, but they didn't fit at all with our method of operating. We are so relieved to have found this application, and had the pleasure of dealing with Tom of Triom, whom made various amazing changes to the processes for us to suit our needs. We have saved time, reduced our staff labour cost, simplified our internal processed, reduced printing costs, automated Customer messages, and subsequently improved our Customer experience. We highly recommend this app. It's been a highly significant improvement for our unique and growing business.
Icicle Boutique · icicleboutique.co.uk · outside the top 100k
straight to the point, spoke clearly and answered all my questions with a great screen share tutorial/set up. this app is exactly what i was looking for and Tom showed me how to maximize its full use. very satisfied client
joey FeldMAN art · joeyfeldman.com · outside the top 100k
Amazing! Tom helped with everything I had issues with. Absolute Legend <3
Groovy Collectables · groovycollectables.com.au · outside the top 100k
This is the most solid merger platform I’ve tested so far. Orders have been smooth, with no issues or hiccups.
Love Wellness · lovewellness.com · top 10k store
Easily the best order merging app that I've used. I have been using TrioM for a few years now and it has saved me hundred of hours of manual work. Support has always been great with very quick responses and solutions to any questions I may have. It seems that they are constantly making improvements to the app as well. Couldn't be happier with my experience with them.
Dollar Box · dollarboxcards.com · outside the top 100k
We recently started using Triom Order Merger and have had a REALLY great experience so far. I had a few questions when getting started, and Tom was genuinely lovely to deal with! Patient, friendly, and always happy to help, even with things that probably didn’t need such long explanations. It made a big difference knowing there was someone on the other end who actually cared and took the time to respond properly. The app itself is simple, smart, and does exactly what it promises. Being able to merge orders easily solves something Shopify doesn’t handle very well on its own. The free plan works perfectly for a small store like ours, and it feels flexible rather than limiting. Overall, it’s just been a really positive experience!! A smart, useful idea backed by exceptional customer service, something I haven’t experienced in a long time. Definitely something we can see ourselves continuing to use as we grow. Highly recommend! Thank you again, Tom.
Soroka London · sorokalondon.co.uk · outside the top 100k
Our Shopify store has a seasonal sale that runs for several weeks before we ship orders. We've had several customers reach out to tell us how much they appreciate multiple orders being combined and the extra shipping charges refunded. It's a customer service feature that sets us apart from our competitors. We had some questions about the optimal app settings for our use case. When we reached out to the TrioM team via chat, we connected with Tom in less than 5 minutes, and he patiently helped us figure things out step-by-step.
EarthSpoke Farms · www.earthspokefarms.com · outside the top 100k
Great app that works exactly as expected, and Tom’s support was fast, clear, and extremely helpful.
dippi Sverige 🇸🇪 · unranked store
I love being able to offer my customers combined orders with less stress and time. This app works really well for me, and I've had excellent customer service support each time I've reached out. There's more functionality that I even realized! Thanks to Tom for the help figuring out how to refund excess shipping today.
Sew Happy Jane Hand Dyed Happy Yarn · sewhappyjane.com · outside the top 100k
Great customer service. I needed help understanding something on a couple of merged orders. Customer service chat was with me after a very short wait and helped clear things up for me.
Enchanted Goth Decals · unranked store
Very good tool and great service!
YourStarter GmbH · yourstarter.ch · outside the top 100k
Brilliant Customer Service. Super quick response time and swift action. I had the pleasure of dealing with Tom, he was able to identify the problem and deal with it promptly with minimal to no back and forth. GREAT app.
Revival Republic · revivalrepublic.com · outside the top 100k
Great app that solves such a headache for me! Thanks to Tom for helping me out and being so responsive!
PokeRipsMS · unranked store
Super helpful app for merging orders. Makes everything much easier and saves us a lot of time. The best part is the support. Always quick, friendly and really helpful. Can totally recommend!
SP7 · sp7.com · outside the top 100k
The app does exactly as intended, and helps us save significant costs on shipping and manual handling of consecutive orders. We use it for all our 4 e-commerce stores, and have had a very good experience with it. Tom was super helpful when we needed his assistance. Highly recommend!
Dentura.no · dentura.no · outside the top 100k
very responsive with any issues and also willing to add settings you think would make your experience better. Pretty sweet thing they got going on here
OKC Breaks Golf · okcbreaks.com · outside the top 100k
If I could give 10 stars out of 5, I would!! Tom, the founder of the app, personally built features just for us.. talk about dedication! . It honestly felt like he was part of our own team, making the whole process seamless. This app has saved us a ton on shipping cost! It makes our operations automated and efficient. It's a NO BRAINER for any businesses. One of the best experiences I’ve ever had with a product and its creator! Good job!!
Upside Drinks · upsidedrinks.com · top 100k store
This app is the best app I've found to merge shopify orders, especially when using clickfunnels. Great customer service team, Eric was very professional, patient and assisted me for 2 days to fix my issue. Thanks again! Truly love this app. Only wish you had a flat monthly fee and not billed per merge; especially when merging large quantity of orders per month. Again; Love your App and customer service!
SkinnyTea Girl® · unranked store
Great customer service right when you need it!
The Art of Home - Jacquelynne Steves · shop.jacquelynnesteves.com · outside the top 100k
We often have customers that want to combine orders so that they don't have to pay for shipping twice. We couldn't figure out a way to do with without customer service having to reach out to the warehouse and asking them to intercept the orders. It was a pain and sometimes we were too late. Shopify Plus suggested this app for us and it does EXACTLY what we needed it to do. I have used SO many apps that do 90% of what you need them to do, but there is always something that doesn’t work smoothly. This app thought of every single thing & I kept waiting for something to go wrong , but it didn’t . Also, both things that I had questions on, customer service was available & answered almost immediately . Just wanted to say that I have never reached out to offer an app a review , but they deserved it.
Interior Delights · www.interiordelights.net · top 100k store
DO NOT USE THIS APP!!!! PLEASE!!! THIS APP DUPLICATES ORDERS AND LOST ME OVER $25,000 WORTH OF PRODUCTS. PLEASE PLEASE PLEASE UNINSTALL THIS ALL IMMEDIATELY! I CANNOT EXPRESS HOW MUCH I HATE THIS APP.
Swoofed · unranked store
I had a terrible experience with this app. Due to some issue on their end, they decided to give my item away for free without my consent, causing me to lose $512! I had no choice but to cancel the order, and the entire process was frustrating and unprofessional. This app is unreliable, and I definitely *do not recommend* it to anyone. Stay away if you value your time and money!
ANNANSS · annanss.com · outside the top 100k
This app has made us lose over $6,000. They were DUPLICATING our orders instead of merging them. We found out about this bug, reached out to them with ZERO response on their part. We escalated the issue to Shopify, and TrioM didn't even reply to them. I honestly have no words for how poorly the situation was handled.
NeuEve · www.neueve.com · top 100k store
We use this app, however, be very careful with settings. As far as I can see, the defaults could cost you. Last year we merged several thousand $ worth of orders but it seems the the app created new orders as if it they were additional sales. Shopify then overestimated the 1099 to the IRS—showing elevated sales. As a sole proprietor or LLC, you'd need to enter the excess as "returns and allowances" or similar in schedule C of your 1040 federal return. Simply stating your actual sales would underreport sales sent to the IRS and could cost you an audit, and a lot of additional red tape. Depending on your State, the problem could even be further exacerbated.
kingfisherwoodworks · kingfisherwoodworks.com · top 100k store
Due to the app not marking the orignal Meta order as fulfilled, All the Meta orders were all refunded. Lost alot of money using this app. Not recommended if you use Facebook or Instagram for order merger.
Tallmenshoes.com · tallmenshoes.com · top 10k store
We set up the app and had their team double check it before launch. We launched it and bam we lost $1,500+ due to orders being double printed inconsistently - it was hard to catch for us. Upon reaching out about the massive issue, they ignored me now three times. I wish I could upload the emails and the chats! Unprofessional company, buyer beware. We're contacting shopify and working with a lawyer to recover the sum.
Bewilderment · bewilderment.com · top 100k store
This app is extremely useful. We've had instances where someone places a follow-up order shortly after their initial order. Due to the shipping dimensions of our product, that follow up order can double international customers' overall shipping costs. Potentially, that's an extra $60-80 or more, depending upon the destination. Order Merger makes it super-simple to combine orders, so we can refund the extra shipping cost. Such a deal... being able to merge 5 orders or less, per month, free of charge. I'm told the app doesn't affect website speed since it works on the 'back office, and not on the storefront. Support is really fast and effective, too. Depending upon your sales volume, you might want to choose to merge manually... at least while you're checking it out.
Radical Variance · face.camera · outside the top 100k
This app used to work just fine, but recently it often gives the message "app.ordermerger.com refused to connect." and you can't merge orders manually. It stays down for days, and support is useless, tried contacting them multiple times without any answer. I will be looking for another app.
Waifu Club · waifuclub.com · outside the top 100k
The merge is pretty good but if you are not into IT then it can seem a bit overwhelming with completing the rules. I followed a Youtube video tutorial but then it was not working and went back in and saw it had written guides and support. So I learned how to do manual but this seems a bit overwhelming at first. Once you print out your first Merge order then you can see what you need to change. Also click Archive at the bottom so you can go back and review anything that you think was missed. But I would use this app because manually merging orders is a lot plus running your business so whatever makes it simpler is good for me. Just have patience and print out the guides.
Only1OfAKind Boutique · unranked store
We love this app. Very useful and works perfectly. We have to set up something with the support and I can say that they are very polite and helpful. I can only recommend this app. Thank you
KarmaFit · unranked store
Everything was going fine until we realized that our revenue was inaccurate. The order financial status should be automatically filled when creating your set up. This app was working well when we had the merger cancel original orders, but once we switched to "archive" original orders we had a nightmare of original orders still being present in our system. Thousands of dollars lost now because of this app.
ALYTHUH® Official Site · unranked store
同梱の作業が多いので、こちらを利用しました。色々みましたが、一番使いやすく、自動でも、手動でもいくつかの注文をまとめることができます。 送料もどの注文の送料を使用するか選べます。ただ同梱の場合、差額送料が追加になる場合があるので、確実に正確な送料の注文書を出せない場合もあります。でも、そのあたりはshopify側の課題になるかと思います。サポートもしっかりしています。
.FR a l'epoque · shop.point-fr-alepoque.com · outside the top 100k
DO NOT USE! I cannot express enough... this app is a nightmare. I installed Order Merger and got my account set up with their support. I quadruple checked with support that everything was set up correctly before launching. We launched and I thought everything was going smoothly until my accountant just realized that they are DOUBLE COUNTING REVENUE. It's been a nightmare to fix. Their support doesn't fully understand questions and responds with statements that have nothing to do with question. They aren't able to 'fix' the double counting. It also makes your inventory extremely inaccurate because it double counts all the orders! There is no way to set up this app without inconsistent reporting. The app support recommends turning on a feature that makes duplicated orders zero, but then it makes your discounts tab significantly higher which looks awful for accounting purposes and makes your average order value WAY low. Shopify recommended this app, yet has NO IDEA the backend of what takes place. DO NOT USE.
Brave Little Ones · bravelittleones.com · top 100k store
Worked great to merge my orders seamless! I love that you can use it manually or automatically. I would recommend highly.
Leigh Miller · leighmiller.us · top 100k store
The app was working great for us for several months. Now we continue to have issues with little care from the support.
Re-Fabbed Boutique · www.re-fabbedboutique.com · outside the top 100k
This app had a lot of mistake happening recently, but customer service fixed them promptly. They are working properly now.
Honeydewusa · unranked store
This App never worked correctly. I scheduled a zoom meeting to discuss how to fix it. (at 1 am the earliest option available) and no one met me. So I rescheduled. Again 1 am was the best option. And AGAIN, no one ever launched the meeting. App that doesn't work and zero customer service and tech support. NOPE!!!!!!!
Aggrovist Apparel · aggrovist-apparel.myshopify.com · outside the top 100k
Do the job perfectly ! easy to setup and at a good price, our customer love it. support is amaaaazing !
Loëla · www.loela.fr · outside the top 100k
Great app for merging orders. Easy to use and reliable. It works with Recharge. Been using it for 2+ years, and it's great.
Moose Labs LLC · mooselabs.us · top 10k store
First off, there is very poor customer support. I had a basic issue that was not ever resolved because the support team seemed to send me answers that were not related to the questions I was asking. I could not find the answer in the help section. I merged 3 orders for one customer and could not create a shipping label for the package. I kept getting a pop up box stating that I cannot create a shipping label for the order. I thought the idea of this app is to combine the orders to make things easier but it actually just caused a lot of issues and wasted a lot of time. Very confusing for myself as a user and also for the support staff. From reading the reviews, it seems it is not a great app for businesses that need to have accurate reports. For this reason, I will wait until Shopify comes up with a solution for multiple order merging.
Iguana Beads · iguanabeads.com · outside the top 100k
There is no way to set up this app to avoid inconsistent reporting in some fashion. Shopify has NO SOLUTION for merging orders that is automatic. Your best bet is to simply leave both orders, refund the shipping on one, and tag them so you know to fill in the tracking manually on the other. Or you can use the hacky draft order method recommended by Shopify. Reasons: 1- You cannot edit merged orders. This means you are effectively stuck with quantities or products after merging orders. 2- Your total order count becomes inaccurate with this app. You cannot delete combined orders, meaning it shows as an extra UNFULFILLED order in your reports unless you fill in the tracking manually. Seemingly no way to automate this. If you cancel any orders edited by this app, it is stuck forever; you can't even delete it! 3- If you do not set the merged order value to 0, you have double counted revenue. If you do, it is tracked as a discount, which throws off your numbers if you actually want to track discounts properly. Then, you also are fulfilling a 0 value order when shipping comes around, bringing down your average order value. I thought cancelling merged orders would solve this, but it does not, and in fact leaves you with a *stuck cancelled order that you can never fulfill*. Fulfillment ratio being inaccurate is very bad and can affect your payment processing!
Vala Supply · unranked store
Does exactly as intended with great customer support. Very much recommended for specific automation needs.
Manner Goods · unranked store
The support team is very responsive (always replying within minutes) and provides helpful tips on how to get the most out of this service. Thank you!
Stix · stixyarn.com · top 100k store
Anton was very helpful and very prompt with customer support. I highly recommend the app for when customers place multiple orders.
KANSO · www.shopkanso.com · outside the top 100k
I have not used it much yet as we just got it for the manual combining feature to start. But the customer service was incredible they went into their test store to test things for me that were not even part of their app just regular Shopify features that I wondered if would solve the inventory aspect of combined orders
Cleverly Bags · www.shopcleverly.com · outside the top 100k
Love this app. And the customer service. Very quick and friendly staff. They were very fast in replying and fixing an issue. Cheers to the team!
Unbound Merino · unboundmerino.com · top 10k store
awesome support, helped me a lot and answered a lot of questions. The App is working very good for us so far :)
Lebenskompass · lebenskompass.eu · top 100k store
We have been looking at a way to notify us of 2 open orders for the same customer going to the same address to be able to save money on shipping and increase customer satisfaction. This has become almost impossible. Why shopify does not offer this in Flow or as a native feature blows my mind. There are shipping apps that let you know but they have no actual external notification, so to operate this at scale it needs to be automatic. Order merger does just that, The only thing I wish it did; have an option to not actually merge the orders automatically, but instead, add a tag and/or send an email notification. This would allow the user to then make a real life human decision on what should be done.
Advanced Metal Art · advancedmetalart.com · outside the top 100k
It seems useful when reading the description, but the merging based on fulfillment status does not work as expected by me. I needed to manually merge only unfulfilled items of different orders, which I believe it's a very simple scenario and that's not possible through this app... very disappointed.
ReponGo · repongo.com.uy · outside the top 100k
This app causes more of headache than just using a manual workaround. Unfortunate that Shopify doesn't offer an out of the box solution and pushes the work on these janky 3rd party apps.
Pop Pop Glass · unranked store
Haven't used the app for long, but so far so good! Makes fulfillment easier and saves on shipping. Customer support was very quick and informative.
Sarah Alexandra · sarahalexandra.com · top 100k store
This app has been great for merging orders during our flash sales. Their support team is super quick and helpful too. Easy to use.
Le Marché Pop Up · lemarchepopup.com · outside the top 100k
The free plan with the charge for additional merges is perfect for my shop! Their customer support is also top notch!
Cinny Sprout · unranked store
The support team was quick in helping me find a solution and responding to my issues. My one issue is that you cannot automatically merge orders that came through before you downloaded the order merge app. You can still manually do it, so that is good. overall it is a useful app.
Nunchuck Nabee · unranked store
Very nice app. This is going to save us plenty of money on shipping by combining orders. I think our customers will love it, too! UPDATE: I'm still quite happy with this App. Customer service was very prompt with a recent question as well.
Brushwood Nursery, Clematis Specialists · www.brushwoodnursery.com · top 100k store
I just added this app to my store about a week ago and it's amazing! I have a lot of incoming orders from repeat customers and this has really helped with my shipping process! Very happy with it!
Sandra Lucas Jewelry Store · unranked store
Customer service was super helpful with providing me screenshots & tips to setting things up!!! can't wait to recommend this app to others!
Trending Styles · unranked store
very easy to use app got help all the way, will definitely save me and my clients time and money! heard of it from a friend that this app saved him some shipping fees
Fight For Fitness · unranked store
Where to begin with the issues... my customers shop several times a week even everyday, so the need for features this app offers sounds wonderful. However, execution was awful. My sales are being reported inaccurately because they re-create the original order double counting sales and quantities. Quantities are inaccurate, I am having to manually go in and update. Reports are a nightmare, says I captured so much more in sales that acutal, Shopify Experts have no idea what happened or how to fix. It didn't merge SOME the orders they claimed it was a"bug" in my shop. More issues but not worth going on. In the end, it created HOURS upon HOURS of work for me, and I am certain I have even more to clean up after my customers get their shipment. Even the packing slips on the merge orders were completely incorrect. AWFUL.
Glitter 'n Go Accessories · unranked store
After 1 month the app has performed well adding extra value to my 'upsold' multi-order customers. This is very important since I'm shipping from Japan to US & EU and customers are not fond of paying twice to ship 2 orders. Also, my technical question was answered & solved very quickly by Eric
awagami factory · awagami.com · top 100k store
This app is fantastic, I like how it includes a free plan and pay as you go feature if you prefer not to have a monthly bill. The support is also great, I ran into a small issue and almost uninstalled the app, but they were extremely responsive and helped me out. Definitely worth it if you ever need to merge orders!
Prevail Key Co. · unranked store
I used this app to help me merge my orders and ran into a little issue. Their customer service team was A1! They were able to see the problem I had, provided clear solutions and walked me through the entire process with ease. Great communication, fast replies and 24hr service. T
Diosa Luxe Apparel · unranked store
So far so good! Also, great customer support AND they have a youtube page to learn about their products.
glamnetic · www.glamnetic.com · top 10k store
Review Update: Dec 2020. It works much better than previous versions. There is also no issue on naming the orders, we can name them however we want. So far this is the best order merger app I could research and find on the market. Thank you team ========= Previous Review In average, the app works well. However, due to the following disadvantages we have removed it: Combined orders having very long names, which appear on the shopify order list very confusing. Imagine there are 3 orders combined, we see something like that #58944_#59381_#59567_OM. Normally combined orders should have standart order names. For example: If you combined an order number with #5 and #6, if there is no next order, then the combined order name should be #7, instead #5_#6_OM. This markup confuses customers a lot.
Korendy TR · unranked store
Works smooth and considers everything that needs to be considered. Support was amazing and helped onboarding in no time
SparklyTrees · unranked store
helpful and good customer service! I really don't have any complaints at all! easy to integrate and have a free version.
Shop Kate Noel · unranked store
So far so good! I've been working with customer service via chat to perfect the user experience for our customers. Looking forward to sharing this app with many people. Already showing to be a lifesaver after one release today during Black Friday. The Auto merge was unbelievably helpful.
superfreshclothes · unranked store
this is the only app on the app store that do this right (I think they are the only ones who even offer this feature haha) thank you for the quick support and great product!
ZooSurf · www.zoosurf.com · outside the top 100k
Order merger does as the description describes, the support is amazing. Highly recommend for your e commerce store.
The Coffee Breakers · www.thecoffeebreakers.com · outside the top 100k
the app is amazing it does exactly what it should and in a great and easy way but the real heros of this story is vladimir at the support team this guy could help any one with anything at anytime
MyAnimeLights · www.myanimelights.com · outside the top 100k
This app is a life saver! Allowed us to merge multiple orders from the same customer and fulfill them as one. Really enhanced our post-purchase upsell efforts! Customer service has been super responsive and really easy to work with. I highly recommend this app.
Staggerings, LLC · staggerings.com · outside the top 100k
Great app! Really useful for fulfilling multiple orders from the same customer as a single order - especially for post purchase upsells. The customer support team is great and responsive. Highly recommended.
ICHIBAN STREETWEAR · unranked store
We've installed this app and tried to use it. It's great, but we have a little problem. However, thank to their support, we can solve it. Great support team!! <3 Thank you very much!!!!!!!
PAWSIONATE · unranked store
I have just installed this app and set it up. I had a question during this process, and started a chat. The support was outstanding! I'd give them 10 starts if I could!
Bohemian Bodycare · unranked store
Great support team! Konstantine helped a lot due to some problems we had! Thank you very much!!!!!!!
OneShot Gamer · unranked store
Great app, a must-have when you're using a post-purchase upsell to combine orders into one. The support is quick and helps solve any issues.
LetterFlex · unranked store
This app is essential to our business model which offers local delivery twice per week, with two cutoffs for customers on different days of the week. Our routing software can only send one order to one stop, and multiple customers like to add on to their order before the deadline. We needed a way to combine those orders and send them as one -- this is the ONLY app I have found on the app store that does this. We had some real trouble implementing the app in the beginning, and it caused a huge headache with orders merging that should not, and the other way around. I was able to work with support to get these issues resolved, and they told me that this app now has a full time developer. They are asking me for improvement suggestions, which is great. Overall, this app works well now that the bugs were addressed, and I am hopeful they just keep improving. Highly recommended if you need to merge orders.
Farmivore · unranked store
I was excited when I first got this app and their customer service is great but the app has limitations and was not tested properly. I had a lot of customers with multiple orders in a day and the merge was all over the place. I had to manually review all of my orders and manually merged them. The shipping refund did not work correctly if you have more than 2 orders merged.
Belle Clay Co · unranked store
Superb solution for merging orders for shipping purposes! One of the most requested feature from our customers! Absolutely fantastic, responsive, real time support from Vladimir totally sold this for us on two stores! Highly recommended.
Accurascale · www.accurascale.ie · outside the top 100k
We regularly get asked by customers to merge orders for shipping, and have been unable to - Until now! The automated merge is simply awesome, and the option to manually merge orders is very flexible. Best of all, the ability to zero value to merged order means our accounts, reports and reconciliations all match. Perfect solution!
Irish Railway Models · accurascale.myshopify.com · outside the top 100k
Easy to use, not too many parameters to set up. Sometimes "simple" is better. I had some questions to make sure I set up my Automatic Merge correctly and all the agents were very helpful each time. The only problem that was annoying was I couldn't click at the beginning of my set up on a lot of buttons, etc.. and it was not a problem from the app. It was from the Safari browser, as soon as I used Google Chrome it was working like a charm. So do not use Safari to login :)
Léa France® · leafrance.com · outside the top 100k
The app does exactly what it says. It is a little confusing, but there is a lot of videos to help you out
NewWave Shoppe · unranked store
Works great, only catch is like the other apps mentioned - the order number combination settings are still a work in progress.
olivinearc · olivinearc.com · outside the top 100k
This app works well, is easy, and has good customer service. Only downside is combining order numbers which is something they are currently working on changing.
McCoy's Boys · unranked store
Absolutely love this app! Makes merging orders quick & simple. They even have an auto-merge feature.
TheShop.mu · unranked store
Konstantin was very helpful! He called me over the phone and explained how to use the app. He was very knowledge
Section 119 · section119.com · top 10k store
Perfect add-on for shopify, great customer service also :) If you want to auto merge same customer and ship together , this is the best app you can find in here.
租鋪香港 · unranked store
needed help on fixing the setting. we got a quick response. good customer service. thank you so much.
Tippsy Sake · unranked store
Great app for order editing, order merging, and better customer experience, the support team is great and there are help videos everywhere. Very useful for high volume merchants. The automatic merge feature is something I've been looking for for ages.
99Jersey · unranked store
Horrible this does not work. There is no phone support. Ruined my reports. Hard to work with. The Gurus cant figure it out either.
Sunshine Style TV · unranked store
This app has been amazing to save you postage! No more detect manually! Support has been great & responsive, highly recommend!
Twotags · unranked store
Great app with excellent, very knowledgeable Support that go the extra mile to help. Highly recommended.
PistaBox · unranked store
I’ve only started using this app, but it’s giving me exactly what I need. Almost more importantly for me, the experience I had with support was excellent.
Types & Symbols · www.typesandsymbols.com · outside the top 100k
I added this APP to the shop to merge orders for customers that order multiple times during a promotion we put on. They were super helpful and answered all of my questions in a timely manor. Can’t wait to see how smoothly the app works!
w y l o + c o · unranked store
Very good customer service. Every question I had was answered fast. This app works perfectly and really suits my needs.
GooGadgets · unranked store
This app works flawlessly and customer support is top notch! I wrote to the developer and had an answer back in five minutes. Now that's service!
Nurture Soap · unranked store
At first this app worked great. Unfortunately, it seems the developer's website is down right now and there's no way I can get it to work... Please fix this, you have a great app but make sure your service stays online. EDIT: The app is up again and working like it should. Changed the rating to 5 stars.
Ʋ · unranked store
Great app so far, There was a few issues as the app litterally came out yesterday like upsell discount price on combined orders but i contacted the live chat and they fixed it all up on the spot and helped me sort out all the issues i had. Can't hype up the customer service enough, it is great to see people who care about the users. 5/5
I Found This For you · unranked store
Absolutely genius app! a No-Brainer money saving machine. goes very well with reconvert app. it will merge those orders from the same buyer. love it!
Bright & Sparkly · unranked store
i think this app is a must have to save you money and problems with customers getting separate packages from your supplier if orders were placed separately by the buyer. save money by paying your supplier only once or less on shipping to the same address. Great app! Thanks!
Fabulous Trendz · unranked store
Super helpful app and very easy to use. Highly recommended if you want to save money on duplicate shipping for orders.
Kewlioo · www.kewlioo.com · top 100k store
Been looking for an app like this one for ages!!! The support is Amazing and set up is top notch. Thanks!
LitShape · litshape.myshopify.com · outside the top 100k
5 Stars. Our experience with this app has been perfect and it works very well. I would recommend it to anyone who's looking to save money on shipping to customers and improve their experience.
ZoobGear · unranked store