SC Back in Stock Notify Me · Selling products
Every review we hold for SC Back in Stock Notify Me, quoted in full, with the store that wrote it.
Bigger stores rate SC Back in Stock Notify Me at least as well as the crowd does. The store behind each review is the part the App Store never shows.
228 reviews pulled · 8 carry a rating and no text · 219 long enough to quote · 2016-12-09 to 2026-08-17
Every review we hold, newest first
Attentive, quick to reply & action - always understand our needs. App works great too.
TIBBS & BONES · www.tibbsandbones.com · outside the top 100k
The support is very good!
A Mafalda · amafalda.com.br · outside the top 100k
Easy to use and effective
Get The Tea · getthetea.com · outside the top 100k
Great app to use which ads valuable functionality to our site. The team are very quick to respond to questions and quick to help.
RV Mega · rvmega.co.nz · outside the top 100k
Very helpful customer support!
Flying Out · unranked store
Brilliant support - can recommend
Hudson Home · hudsonhome.co.uk · outside the top 100k
very understanding and helpful support
Mr Kitly · mrkitly.com.au · outside the top 100k
Works as expected, the support is prompt and helpful!
Darling Leather And Fur LLC · darlingleatherandfur.com · outside the top 100k
Customer service was very helpful in resolving my issues quickly at launch
Warmür · bewarmur.com · top 100k store
Love this app! easy to use and install also generates us sales. we also use it to tack customer needs.
Coverworldnz · coverworldnz.com · outside the top 100k
We've been using the app for about a year now. so far so good.
Palestine Drinks Shop · www.palestinedrinksshop.com · outside the top 100k
So far the app is exactly what we need. Very simple and easy to use. Right now we are on the Free plan just to see how it works, however when we get our next big shipment in we are thinking up moving up to a higher plan. Thanks!
KWON USA · www.kwonusa.com · top 100k store
I have had the SC Back in Stock app for years now. I've only recently had an issue and I don't believe that is the app itself but my theme which is from 2018. I've always had the $5 plan. Other than not being able to really brand the emails (which I understand based on only paying $5 a month) I've never had an issue. I just reached out to the developer on the chat within the app and it is 8:30am EST on a Sunday, of a holiday weekend and I got a reply in the chat immediately! Again, this issue is not their fault but they immediately got into action and I'm just waiting on their final reply. This app has probably been one of the most reliable apps I've had, especially based on that low price point.
www.about-beads.com · unranked store
Easy to use app, just what we needed.
GS Direct · www.gsdirect.net · outside the top 100k
Awesome customer service. Best ever! Lina was so patient with me and solved all my issues by requesting a collaboration on my behalf—I hardly had to do anything. I’ve never experienced customer service like this. Truly first-class. I made the right choice choosing SC Back in Stock.
Outdoor and Lifestyle Edit · unranked store
Magnífico soporte y atención al cliente. Segmedina solucionó la incidencia que teníamos y su implicación fue excepcional
Glassy Europe · glassyeurope.com · outside the top 100k
it works well and support is quick to respond if there's a problem.
Tengu Natural Foods · store.alishan.jp · outside the top 100k
Assistenza clienti impeccabile, veloci nel rispondere e molto gentili. L'app funziona molto bene, semplice da usare ed efficace. Ovvio, come qualsiasi cosa possono migliorare, ma comunque nel complesso è un ottimo servizio. Lo consiglierei.
QUANTICLO® · www.quanticlo.com · top 100k store
very helpful team, app is extremely user friendly, great app
TheTrendEg · thetrendeg.com · outside the top 100k
It was seamless and the CS was of great assistance
Jacque Lagos · jacquelagos.com · outside the top 100k
very good cs & tech support even I am just a free member, Help me to solve my problem at store
Gourami · www.gourami.co · outside the top 100k
We just started using this app but already we can see that it has what we needed. Big bravo for support team, literally 6/5.
slowglow · slowglow.pl · outside the top 100k
Works as it says and ensures customers are automatically notified when items come back into stock. Well worth the money. Just that little add on that makes a huge difference. Customer support very responsive too.
Barefoot Junkie · www.vibrams.co.uk · outside the top 100k
They don't integrate with category level, no one is going to click a product that says out of stock on category level.
LPack.co.uk · www.lpack.co.uk · outside the top 100k
Been paying $5 a month for years only to figure out that they have sent 0, yes ZERO, messages all of these years. 6,000+ messages have been pending. I expect them to reach out to me in this case and explain there is an issue instead of me having to figure out that thier app is not working. I am sure they will claim that I didn't do setup correctly or didn't do some action but why take my money all of these years and do nothing to help me?
Don's Liquors & Wine · www.donsliquorsandwine.com · outside the top 100k
The free version has a lot of functions including multilanguage which is very nice. It's just: I installed it yesterday and already encountered so many problems. I am constantly chatting with the support and it's slowing me down.
Meet5 Fanshop · shop.meet5.com · outside the top 100k
App easy to use and set up. I had some little troubles that the support team helped fixing in very short time.
effeerrecreations · effeerrecreations.com · outside the top 100k
Fantastic experience so far! I had an intro call with Tarik Selimović to learn about the widget and ask some questions – he was super helpful and knowledgeable. I then installed the widget into my theme. After using some of the customisation options available, I contacted Tarik by email to ask for some extra help – to align the widget with my branding (I wanted to make some extra changes, over and above the immediately available customisation options in the app). He was very efficient and passed my request onto the correct team straight away. In almost no time at all, I now have a customised widget that looks great on my website. Super happy. Thank you!
dussl · dussl.com · outside the top 100k
App works great. had small issue after update, and support helped me straight away and very friendly!
Mechbox Ltd · mechbox.co.uk · outside the top 100k
Disappointing app. It's not built for Shopify at all. Unable to trigger any Shopify flow (including emails). Integrations are super limited. App is unable to request first name in any form - only email.
Manipura Malas · manipuramala.com · top 100k store
the customer service person Deepa was very helpful and solved my issue and answered all of my questions.
GENERATIONAL HERO · unranked store
loveed the guy i mean he helped in the best way possible really great guy
Redflag Studio · redflagstudio.in · outside the top 100k
Had a call with the product manager, was very informative, easy to understand and was also very patient with me. This app was needed for my website and fits in perfectly and is easy to use.
sabrluxe · unranked store
I met with the product manager Tarik to help with setting up the app in my store. He was really helpful and friendly and was able to assist with getting the app set up really quickly in my store. Great service, thank you Tarik!
ReinaLoveLondon · reinalovelondon.com · outside the top 100k
Great app, excellent support from Segmedina with integration.
Indigo Lune · www.indigolune.com · top 100k store
The importance of back in stock notifications is VERY important to me as we sell-out and continually have new items arriving monthly. The app is important and fortunately the team has been helpful as well the few times I've needed assistance they are quick to reply and resolve.
Joker Greeting · www.jokergreeting.com · top 100k store
Tarik Kadric was wonderful in resolving my urgent matter. Had mistakenly sent out notifications to over 1000 people, and he resolved the issue with great speed and attention to detail. not only that, but as we were a valued customer they removed the extra expense in uploading the lost notifications as a way of appreciation of our long standing relationship. Cannot recommend highly enough. 2.8.2024 Tarik AGAIN! Was incredibly helpful in guiding us through possible changes to emails. Also extremely knowledgeable and is in the process of helping us correct what subdomain the emails are sent from. Truly the most helpful person i have come across in the company. He is an asset to the company.
Fairfax & Favor · www.fairfaxandfavor.com · top 100k store
The app has worked great for me over the years, and the customer service has been amazing!
Three in Kind · threeinkind.com · outside the top 100k
The installation of this app was quick and easy. I don't have a standard Shopify theme so it required some coding to be done by the SC team, they did it quickly, efficiently and asked me every step of the way if i was happy. I couldn't recommend the team and the app enough.
Allure Sports · alluresports.co.uk · outside the top 100k
Great way to stay customer "focused". Technical support was awesome also. Made the whole integration a breeze.
Shea Butter Heaven · sheabutterheaven.com · outside the top 100k
Excelente y rapida atencion.
Imanix By Braintoys · unranked store
Easy to install and setup. For startup business, free plan subscription is great. Customer Service is quick in responding and resolving your queries.
Z&A Fragrances · www.za-fragrances.com · outside the top 100k
Love the app, and the SC team is very helpful.
JAUNTY · shopjaunty.com · outside the top 100k
Very clear easy to use and a wonderful thing to be able to offer to our customers
Tribe Earth Incense · www.tribeearth.com.au · outside the top 100k
Switched to SC Back In Stock Restock Alert after our previous app's pricing was way too high for our notification request needs. I needed some custom design help, and the customer service is 5/5. Amina and Nejra helped me with all my questions and specific needs, and everything was done within one working day. Easy to set up and translations available for the widget is a plus, [edited] and they even added a translation option for emails per my request. I previously gave 4 starts, but was now able to change it to 5, since the customer support is beyond great and they even added the missing features I was hoping to have.
Yeppo & Soonsoo · unranked store
Tarik was VERY helpful and made the intergration so easy!
Tennessee Jane · www.tennesseejaneco.com · outside the top 100k
Great app and great service! Thanks Tarik
Story & Sons · storyandsons.com · outside the top 100k
Great customer service! Went above and beyond and added a custom CSS to my site to make things more effective.
Campfiber Yarns · campfiberyarns.com · outside the top 100k
Adna was super helpful and set up our back in stock alert for us really quickly, thanks a lot!
Absolute Speed Ltd · absolute-speed.com · outside the top 100k
Not so much experience yet with the app itself, but have to point out the excellent,professional customer service team! Had quite some changes to adapt the app to our shop and how it appears in the frontend and everyone I was interacting was so so helpful, quick and nice! Thanks again!
joyne.com · joyne.com · outside the top 100k
Deepa was helpful and accommodating, great customer service, would highly recommend!
GRRRL Spells · grrrlspells.com · outside the top 100k
One of the best apps I've come across on Shopify. Ticks all the boxes for alerting customers for products that are back in stock. I had a technical issue as i didn't know how to set it up. The team responded very quickly to my message and they resolved the issue for me within minutes. Highly recommend to anyone looking. Such bonus perks on their plan setups
Cosmetic Ink · cosmeticink.com.au · outside the top 100k
We had an issue that was resolved very quickly on both our websites; much appreciate the customer support!
Black Ink · shop.blackinkca.com · outside the top 100k
L'app è molto valida e l'assistenza è presente e celere!
nanà italian heart · www.nanaitalianheart.com · outside the top 100k
A simple and functional back in stock app. I received support from Segmedina on the helpdesk and found her advice to be clear and concise. I have found helpdesk to be prompt and useful on previous occasions to. Would recommend.
east.co.uk · unranked store
Super support. Special thanks to your exceptional product manager Tarik, he was very knowledgeable, clever, and patient. Fixed the issue within a few seconds. Highly recommend SC products.
KATHARINA HOVMAN · katharinahovman-onlineshop.de · outside the top 100k
Setup with Sela was super easy and he was very helpful!
BOKSER HOME · bokserhome.com · top 100k store
Thank you to Tarik who answered all my questions and even went away to implement a suggestion I made for improving the app :)
Sadlers · sadlers.co.uk · top 100k store
Great experience with Segmedina that helped me even on a sunday. Would be great if we could push a bit more design customization !
aPETite Store · unranked store
I was in a real lurch as a product on my site got some unexpected press and we sold out of it quickly. I needed to get a Back in Stock notification up quickly - and on a Saturday - and Muaza got back to me very quickly, helped me get it installed and looking beautiful with speed and kindness. I am very impressed.
Reed Clarke · shopreedclarke.com · top 100k store
Super App und netter Kundenservice. Würde ich wieder verwenden!
B&D home · dd2505-84.myshopify.com · outside the top 100k
This app does what it needs to do and the support from Sela the product manager has been great when we needed it! Would recommend if looking for a restock notification app that supports both email and SMS.
Blue Bungalow · unranked store
Tarik was very helpful! You could ask any question and he was willing to help you step by step until you got it sorted!
TheSmoothCompany · www.thesmoothcompany.com · outside the top 100k
Sela the product manager helped me and I am excited to use Back in Stock and check out other products from SC!
MEAT ME AT HOME · www.meatmeathome.com · outside the top 100k
Easy to install and good customer service. Product Manager Tarik was quick and helpful!
Ten Drinks · unranked store
Service was great!
Briggs and Riley · www.briggs-riley.com · top 10k store
Product manager and the development team did custom work for me and I am really excited to use the app!
reliablecorporation.com · www.reliablecorporation.com · top 100k store
Great app easy to install and use
Thea With Love · theawithlove.com.au · outside the top 100k
Muy bien! Resuelto con mucha paciencia!
Greyghostco · unranked store
I've had this app for a few years and it works great. I've only had a minor issue when updating my store theme but the developers are very responsive and they resolve the issue very fast.
My Backyard Decor · mybackyarddecor.com · outside the top 100k
Support has been very helpful. I am really impressed with customer support. Quick to answer and all questions were answered. Very friendly
Barlow and Browning · unranked store
A good value, and great support.
RevivSerums.com · revivserums.com · top 100k store
Awesome app! I had some minor problems, but after a quick video consultation with Tarik, the application was fixed and works as good as before
Westernowo · westernowo.com · outside the top 100k
This has to be the best app for restocking alerts and many other useful features as well. Simple, easy to use, and most of all straightforward. I just had a call with the Product Manager Tarik Selimovic and he has helped me solve a small issue on the app. I have been using the app for years and having direct contact to the Manager is amazing. Because of this, I will definitely check out more applications from Shop Circle.
Loolia Closet · looliacloset.com · top 100k store
Haris is amazing! He instantly understands my vision and assisted me and did all my work for me, saved my time, he helped me with other apps too. He is really sweet. Thank you so much!
Lotus God Car Accessories · lotusgod.racing · outside the top 100k
Useful customer support. I'm on the free plan, and Nitesh (once he understood the issue properly) sent a helpful screen recording of an option to try for my issue - which I hadn't spotted because it needed to be scrolled to and wasn't obvious on my screen. To get to that stage took an hour, but in the end I got a really useful bit of user info. The only thing I'd change about the app is to make the pop-up on out of stock items less intrusive, perhaps by allowing a delay timer on it appearing. Seems to work well, and has generated sales. A great service for my online customers, and time-saver for me as a micro-business!
everythingCHILLI · everythingchilli.co.uk · outside the top 100k
The Back In Stock app is fantastic! It has become an essential component of our business operations. Its simplicity and user-friendly interface make it a breeze to use. We've relied on it for the past three years without a hitch. Recently, when we updated our shop theme, we encountered a minor issue and had to reach out to the tech team for assistance. I must say, their support was exceptional! They were incredibly helpful and swiftly resolved our issue, ensuring minimal disruption to our operations. Kudos to the team!
Elle Vie Body Products · myellevie.com · top 100k store
I've had this app for years. It has been very helpful in increasing sales and decreasing emails. The app stopped working in my theme. I was able to get quick support via video chat. They showed me exactly how to fix it and offered to fix/customize my customer experience. Tarik and Anes were very helpful.
Fabric Funhouse · fabricfunhouse.com · outside the top 100k
We have been using this app for several years now and works great! Support is quick and very helpful.
DaVinci Baby · davincibaby.com · top 100k store
I'm glad I found this app, exactly what I was looking for and support was very helpful when I contacted them!
Muse Jewelry · musejewelry.shop · outside the top 100k
Haris and Smiljan provied fast answers to match their design app to my website, i recommand !
JW SHOP · www.jowillshop.com · outside the top 100k
Absolutely exceptionally customer service - my product manager Tarik Selimovic went above and beyond to ensure the app would work with my stores slightly older themes. The integration looks great and we had customers inputting data within minutes. Im looking forward to seeing the positive impact on sales I will no doubt experience
FittaMamma · www.fittamamma.com · top 100k store
Danin has been extremely helpful in solving our query. App is working absolutely fine and perfectly fits the aesthetics of my website.
Qamaash · qamaash.co.uk · top 100k store
great app support so far from their product manager. thank you so much!
Self-Care Is For Everyone · unranked store
Great service! The problem was resolved quickly and efficiently! I recommend
CHEGLATONE · cheglatone.com · outside the top 100k
Great customer support! Khushbu from the chat help really helped with a set up issue and find ways to help me despite a little difficulty.
SHOKO · shoko-shop.com · outside the top 100k
Great support and pleasure to work with. 6 Stars from us.
PhixClothing.com · www.phixclothing.com · top 100k store
Awesome App and awesome support. Very fast....we had to do an emergency theme update because our old theme just flat out stopped working! Had to get everything up and running again, and these folks got us back on track fast. Would definitely recommend this app for your back in stock notifications.
Inahsi Naturals · inahsi.com · top 100k store
Great app that actually works! I've tried several similar apps, but this one is the first one that actually worked. It has alot of customizations and it's still very simple to set up! Support was very helpful with a design request that I had. Definitely recommended.
Apothecarie New York · www.apothecarie.com · top 100k store
Very helpful app to drive sales by informing customers when an item they want is back in stock after being sold out. Tarik was very helpful and always available with prompt responses to any of my inquires.
RaceDayQuads · www.racedayquads.com · top 100k store
Really great customer support! I got help within no-time, it was friendly, helpful and we could figure out, that the problem wasn't in the app, but on my own side. The app itself does absolutely what it should do. It is setup and styled very easily. I absolutely like it!
Steambow GmbH · steambow.at · outside the top 100k
Eh probado otras apps, y esta es la mejor la mas facil de editar y la unica que envia los emails correctamente
Vani stylee · unranked store
In the world of e-commerce, 'Back in Stock' truly stands out as an invaluable ally for any online entrepreneur. As an owner of multiple Shopify stores, I have to admit, this application has transformed my customer engagement and conversion rates. Therefore, I am delighted to give it a full five-star rating and strongly recommend it to anyone who is serious about leveraging the potential of their online business. Firstly, the installation process was an absolute breeze. The user-friendly interface ensured that integrating 'Back in Stock' with my Shopify stores was quick and seamless. What stood out immediately was the application's intuitive design that caters to both the novice and the advanced user. Whether you're launching your first online store or managing a portfolio of successful e-commerce platforms, 'Back in Stock' fits right in with its versatile usability. The primary feature - notifying customers when an out-of-stock item is available again - is simple yet revolutionary. It has significantly boosted my conversion rates, as customers no longer have to remember to check back on their desired products. The application automates the whole process, sending timely email or SMS notifications to customers when their favourite products are back on the shelves. It has turned potential lost sales into substantial revenue. In terms of customization, 'Back in Stock' has exceeded my expectations. It allows for customized notifications, which I've found to be crucial for maintaining brand consistency. Moreover, the ability to tailor the language and aesthetics of the sign-up form ensures that it seamlessly blends into my stores' unique designs. The reporting feature is another excellent aspect that merits mention. 'Back in Stock' provides valuable insights into customer demand trends, enabling better planning and inventory management. By monitoring which products frequently go out of stock and have a high demand, I can make informed decisions about what to stock up on. Lastly, I have to commend the top-tier customer support. On the few occasions that I have had queries, the support team responded swiftly and professionally. They genuinely care about their customers' success and are committed to resolving any issues promptly. In conclusion, the 'Back in Stock' app for Shopify is a game-changer. Its easy integration, user-friendly interface, customization options, insightful reporting, and stellar customer support make it an indispensable tool for any online business owner. It has effectively optimized my sales strategy and elevated my e-commerce business to new heights. 'Back in Stock' is not just an app; it's an investment that keeps on giving.
Strongful · unranked store
This app is fine if you just want to send manually and to your whole list. I have used it for years and years. Lately I've been wanting to send automatically or in batches, but this app isn't working well at all. The system actually sent 150 people a notification, when there was just one item added to stock. Big mistake that cost me thousands in revenue. I reached out and the developers were working on it for days, but they never found the solution. Then, this happened again! That's why I'm leaving for now.
meidinthecity · unranked store
The support provided was excellent. Every time I requested assistance with the configuration, I received either a video tutorial that explained the process and made it simple for me, or they would even offer to handle the configuration themselves, which was even better. A big thank you to Nejla for her assistance. The app works great and was easy to install.
Heaven's Door · buy.heavensdoor.com · outside the top 100k
Excellent support by Tarik! Very quick to get the app looking how I wanted. Superb 10/10 just waiting for something else to get sorted but I'm confident they can help.
Stretch It Body Jewellery · www.stretchitbodyjewellery.co.uk · top 100k store
Fast customer service. The app is simple and works as it should. I can recommend this app for everyone.
Northdip · unranked store
This app generates sales, it is a must-have for us. I received fantastic customer support very quickly when I had questions about installing it in a new theme. They made the transition seamless.
Little Goodall · www.littlegoodall.com · top 100k store
Very happy with the dev and the app in general. It is a better value and has more functionality than our previous stock notification app. Excellent customer support as well. Update: Moved up to the next level for better options. Once again it's a great app. Solid revenue generator for us! Support is still speedy, patient and helpful!
Brushwood Nursery Clematis Specialists · unranked store
We had a js issue on installing the app, which includes a bit of debugging and customization. Amrinder was very responsive and fixed the issue in one day! We really enjoy communicating and the whole process. Best of the best! Really appreciate the help!
SUITS OUTLETS · unranked store
Their support made my visual dreams come true whit patient and the app looks so clean in our store now. I haven´t got many clients to use it yet but i did some quick testes and it works perfectly!
Sasta · sasta.fi · outside the top 100k
After several years with this app mostly working well, it was not functioning on my latest attempt to notify customers. It took customer service 3 days to respond and 5 days to fix it, but I was eventually able to send the notifications--5 days after I had hoped to.
The Mala Market · themalamarket.com · top 10k store
This app has already driven sales for us. Its really simple to install, use and provides the best shopping experience for our customers. Its also really cost effective. A must have for any start up or growing store.
TIDL Store · tidl.life · outside the top 100k
This app has really helpful our small business especially during COVID-19 with supply issues . It has also reduced my workload as I no longer get product enquiries about "when will this be available" Amrinder was amazing with the set up and is always so very quick to respond and super helpful. I would definitely recommend this App.
Puriri Lane · unranked store
Love this app. It's way more than a simple "email when back in stock" app. The team is also one of the most responsive developers I've worked with. Thanks Eastside Co.
Let's Truck · store.letstruck.com · outside the top 100k
I've used this app for years and it's one of those automations that takes care of issues in the shop so I don't have to. I love that my customers have their needs met by having an app let them know when our products are back in stock, especially since stock issues are what we have with seasonal products, etc. Very easy to use.
MadeOn Skin Care · store.hardlotion.com · outside the top 100k
Love this app! Installation and set up was easy, and Amrinder from the support team was very helpful with some minor design issues I had. The email restock notifications are great at bringing customers back to buy products, and SMS notifications return even better results which was a nice surprise. It's also been useful in helping us understand demand for out of stock products. Overall, highly recommended for anyone looking to make more sales and grow their marketing database at the same time. Well worth the money for the paid plan
Force Fitness · force-fit.co.uk · top 100k store
Worked well for a while but then we started experiencing issues. Customers complained that they were receiving error messages when trying to register. The support team were not able to help with our issue so we uninstalled this app.
Supernova Studio · supernovastudio.durban · outside the top 100k
Great little app and very reasonably priced. I had issue with settings so emailed them and it was fixed within hours - so 5 stars from me
I Love Tunics · ilovetunics.com · outside the top 100k
Not working good and support takes too long. I have been using the app for days but its not 100%. Also e-mails notification delay to be delivery to costumers when I restock the item. I have been trying get it solved with support but they keep saying devs are working on my issue. It has been more than 20 days now, my free trial period its over and I am already being charged and the app it's not working good. Not a good experience.
Proa · amoproa.com.br · outside the top 100k
I was charged $5 immediately after installing the app, but the app did not take effect in my store. I have deleted it.
SEOBEAN · unranked store
I changed to other apps that are easier to use with faster customer service even on weekends. I have edited this review after got a reply from the developer of the app. Changed my review from 2 stars to 4 stars.
Gearevo · unranked store
Changed my review from 5 stars because support has been terrible. I had a legitimate concern with the safety of this app and I was completely blown off. Good app but service leaves much to be desired.
Card Cavern Trading Cards Llc · unranked store
We use this app and like it. The support is 1st class and very quick. Download and use this app with confidence.
TierraAbode · unranked store
We liked the app for the cost, and it looked nice on our product pages since we could custom brand it. One thing that would have been helpful is being able to download a full list of subscribers over a set date range ourselves instead of waiting a few days to hear back from support team. Recommend for smaller shops that don't really need any custom features!
Swig Life · www.swiglife.com · top 100k store
Using this app on a few stores already, works good for us. We customized the widget to fit our theme. The support was responsive and helpful.
TW Steel · twsteel.com · top 100k store
After some initial issues with not being able to get hold of support, once we were able to make contact, the issue we were having with the coding making the email me button look different on one of our products was quickly resolved. Looking forward to using the app to its full potential and saving us time tracking out of stock alerts from our customers.
Barks & Bunnies · barksandbunnies.co.uk · outside the top 100k
The app worked good initially, but then I needed to buy tokens to keep sending out alerts. No problem, I paid for the tokens. But now the issue is that you can only get a certain amount of tokens per month. :( This is terrible if you are a business that constantly needs to alert your customers. I will have to look for another app that can accommodate me. I also had issues with the timing of when the alerts are sent out. It is EXTREMELY DELAYED ! If you are a small business that does not need to update multiple times a month with multiple products ... then you should be fine with this app. They are good with responding and helping to update your site if you need them too.
Melt Fit · meltfit.com · outside the top 100k
It was working nicely but all of a sudden it stopped sending emails when we hit the bell icon to send the notification. Hoping this can be fixed,
withinUs Natural Health - Canada · unranked store
We have just installed your BackinStock app and it’s working fine but we need one change. Customers are receiving Back in Stock email form notifications@nowinstock.co we want to change this email address. Can you please tell us how can we change the notifications@nowinstock.co email to our store email address
Regency Mask · unranked store
I just installed the app and the support folks were very prompt and helpful thus far. I look forward to seeing how much this will help the business
Sustainable Marine Canada - Reef Aquarium Supplies Plus+ · greatlakesaquaristik.ca · outside the top 100k
Buggy and their server is dead slow. Support responds but often with canned responses, doesn't really feel like a partnership as with some other developers. I've had an ongoing issue which has not been fixed and the message is 'all will be fixed in the new version'... that has not appeared for 6 months. I'm out and moving my business elsewhere.
Shamanic Supply · unranked store
It works perfectly and the technical support is great! They solved my problem very quickly, I really recommend this plug-in.
knock-out.ro · unranked store
Best support we ever had. Thanks a lot for responding so fast and solving our problem with our theme.
Bluestein Zubehör · unranked store
The app has stopped working on my site. Notifications are not being sent as items restock, even with the manual prompt to send them. I have also reached out to your team three times asking for assistance without hearing anything back. Based on the other reviews, I checked all my spam folders to see if I was missing the responses. But, nothing has come through.
SeaworthyPDX · www.seaworthypdx.com · outside the top 100k
I hope you guys see this. I just emailed you guys. The person below is having the same issue as me. Emails have stopped sending 2 days ago on the 7th. No replies on my inquiry also.
El Potrero Western Wear · unranked store
After trying out a few Out of Stock notification app, I have found the perfect app for me . The customer service at Now Back in Stock has been very helpful. Especially Louis who helped with the installation and fixed a few minor tweak to my site layout. I highly recommended trying this app!
Lovera Collections · loveracollections.com · outside the top 100k
it's an excellent app for the price - it works well and the support is responsive and helpful even a couple of years in. We've been using it for at least 2 years now.
The Unemployed Philosophers Guild · philosophersguild.com · top 100k store
Delayed notifications which happen too frequently - customers only receive notifications 18 hours + later. It's a problem with high in demand restocks that tend to sell out quick; by the time the customer who signed up to be notified ONCE then product is back in stock receives their notification, the item is sold out again resulting in an unhappy customer who feels it's unfair practice by the business. This app is not worth unhappy customers, will be looking for another app.
Fashion Police · unranked store
Recently subscribed to this app. It falsely claims that "it might take a few minutes until all updates are sent". I'll give it a few more hours and take my business elsewhere. The issue is clearly not resolved.
Saucey Farms & Extracts — Official Merchandise · saucey.store · outside the top 100k
Good support and help with installation. Seems to work well. Customization is okay, but could be better.
KetoFit Shop · unranked store
Awesome functionality as well as customer service. Team were friendly and professional. Thank you for the help.
Sneaker Fleet · unranked store
Great customer service and app has been working really well so far - we needed help customizing the colors and the support team got it sorted for us really quickly :)
Lucy & Mui · unranked store
This is a great and useful app. The developers provide excellent support and amazing customer service.
Sweet Cherry Soda · unranked store
Super ! rapide ! Nikel ! J'ai eu ma réponse très rapidement, hyper efficace, j'avais besoin d'installer Now back in stock au milieu de ma fiche produit ! et c'est résolu ! Plus de stress !!
Noé · unranked store
I am just at the beginning of using this app. Had trouble figuring out how to install it, due to a problem with Shopify, not with the app. However, I didn't know it was a shopify problem, so contacted Now Back In Stock's customer service, and I have to say it is the best I've used. Louis was so helpful at every step of the way, no matter how stupid my questions probably seemed. It is now up and running, and working great.
tchnoslt · unranked store
I sold out on a product JUNE 2. A customer signed up to be notified when back in stock. This app send an email on JUNE 7 and again JUNE 9 to tell the customer the item was back in stock. PROBLEM was, I never increased inventory above 0 since it sold out JUNE 2. Not sure this app is even worth the $5. I may never get that customer back.
The Painted Heirloom · paintedheirloom.com · top 100k store
We were excited about the SMS features BUT in testing the SMS feature texts are not being received on phones using Spring & T-Mobile & Google Fi. Tech Support has NOT been able to fix or isolate this issue.
Tianello.com · www.tianello.com · top 100k store
Nice layout but doesnt see my variant IDs so it didnt work for me compared to other apps. When I asked them to fix this they said I had to contact my theme developer. Back to the another app I go.
NOCTEX · www.shopnoctex.com · outside the top 100k
Paying peanuts for the app so don't be surprised if you're getting lukewarm support. I've asked for help to customise the email notification. Also asked if we can receive a test email. The out of stock form is also not appearing on selective product pages. Took them 5 days to tell me to clear browser cache and use my own CSS stylesheet to customise the form. Well done, East Side Co.
Good Dog People™ · unranked store
Very useful app. With HTML you can create a very nice email (their template is a bit basic) and with a click have it sent out to everyone who has signed up. Louis is very helpful and helped us to implement the sign-up form so that it has the same style as the rest of the website and he also helped with some of the email HTML. Overall, very useful app which allows you to see where demand is, particularly by variant, and this helps to guide our manufacturing plans.
Natalino · natalino.co · top 100k store
Really great app and the support is very helpful. Integrated awesomly into my theme and easy to translate. Thanks!
Supersoda · unranked store
Great app, work as it should. Easy installing. Five-star support! Great app, work as it should. Easy installing. Five-star support!
L'Atelier · latelierbox.com · outside the top 100k
What a comfortable app. The back in stock service works great with a minimal and user-friendly interface. The e-mails are automatically sent in the most helpful way letting you concentrate on other tasks. The most important of all? Their support services are absolutely amazing. They solved my issue with a super fast response. Thank you Eastside Co. Keep up the excellent work.
Karavan Clothing · www.karavanclothing.com · top 100k store
This has worked really well for our shop, and the support has been amazing. They were even able to quickly add code so that only some of our items got the "Back in Stock" capability on them. Perfect, and great for customer service
Cary Quilting Company · www.caryquilting.com · top 100k store
This app is really helpful for keeping customers coming back. I had a small installation problem and support was quick and helpful. Highly recommended.
Jenni Bick Bookbinding · unranked store
Watch out. The 14-day trial is only for the basic email-only version, although nowhere on the page does it say that. I was tricked into spending $$ to get the app. After auto-installation, the notification box did not appear in a logical position, so I reached out to support for help on these two issues. A basic non-response was given to my concerns. Furthermore, I cannot seem to be able to test the SMS since it doesn't seem active even though I selected the Starter Plan. I am uninstalling the app and finding another solution. One star + one extra star for at least responding to my email.
MinxStar · unranked store
Fast react time. Louis helped us in a professional manner. So far so good. App is working as expected. Thank you.
Zulufița - Păr creț . Păr îndrăzneț · unranked store
The best support received till today from any app developer. We're asking to change significant change on the app theme to match with our web store theme and the support team was very helpful each time. Great work !
Nae Vegan Shoes · unranked store
www.thefashionbible.co.uk Great App! Customer service is fantastic, very quick response, helped me out with everything i needed help with. Thanks again
The Fashion Bible · www.thefashionbible.co.uk · outside the top 100k
Fantastic support which gets back to you very quickly with a solution. The app itself works as advertised.
S&B the beauty shop · unranked store
This app is just awesome for keeping you clients informed about the products they want to hear about being back in store. It also assists you in knowing what your clients really want therefore helping you to prioritise your stock orders. The Team at EastsideCo are also very helpful!
Face Paints Online · unranked store
Amazing app, adding the SMS feature was a game-changer. Very helpful team, got my install done in record time. Great ROI. Highly recommend.
Hazelaid · hazelaid.com · outside the top 100k
Been using it for a few months because we are stuck with it since customers started waitlisting our products. One, it is incredibly slow and crashes nearly every single use. Two, it does not let you send to just one SKU, its actually quite random how it decides to send the alerts, you definitely cannot control it much within the app. Limiting this to three, sometimes it just decides not to send the alert to the customers at all... still not able to determine why this happens.
NICORA · unranked store
We like this app. If you want to use back in stock only on some items, ask them and they will tell you how to do this. I made email tests and don't be surprised, with automatic email, it can take around one hour to receive the email after you restock your item and, it took around 15 minutes if you send the email by yourself. I like the fact that we can customize the app and the email notification because we don't only use the English language. Thank you!
Côté Cuir · cote-cuir-98.myshopify.com · outside the top 100k
I'm on the very basic plan of $5 US a month and I find it SO helpful. I can see what people are really wanting me to restock on the site now and it definitely helps with my buying. It always works perfectly! There was 1 day where I experienced a glitch in the system. Panicking because I rely on it so much I thought I could delete from my Shopify backend and then re-load it hoping that would fix the issue. I ended up making it worse and had to email customer support for help. Was blown away with the prompt response assuring me it would be fixed and everything was back to normal very quickly. Great product and great support! Very happy with the service :)
HER Empire · unranked store
The app works perfectly! Does exactly what we need it to do. Support even helped me out with figuring out how to make it only appear for certain products, definitely recommend :)
Haverford · haverford.com.au · top 100k store
The customer service deleted my lastest 3 theme backups (lastest 3 theme backups!!!! ) without my agreement. Yeah, they really did it! I still can't believe it! The asked me to ask for shopify support to recover, but shopify support replied that they had no backup. WTF? You can try this exprience again if you like to install this app.
Lupsona · unranked store
Works as expected - and then some! Really solid and thrustworthy app. Now Back in Stock and I sleep better... and Support is awesome!
Morfars.dk · unranked store
Very helpful and got it all squared away.
Evolved Motion The Empack · unranked store
brilliant customer service and really happy with the app. Thanks!
Little Balasana · unranked store
Does what we need and prompt / helpful support from devs. Many thanks!
Flash Acp · unranked store
Had a bit of trouble getting the app set up with our custom theme, but support got back to us straight away and fixed the problem instantly. Everything seems to be working a treat now!
Sokoandco · unranked store
The app itself works great, but it really doesn't support variants. A customer can request a notification by variant, however, when the notification goes out, the notification is all about the product. For example, the subject line says "Your Legging is back in stock". Absolutely NO mention that the BLACK Legging is back in stock. Then the photo that is in the email is the main product image (not necessarily the black one). The ONLY place it even mentions the variant is in the body of the email, but let's face it, we don't all read everything. I asked them if they could at least put the photo of the variant color and they said that option wasn't available. So, you say you support variants, but you really don't!!
Teesbytina · unranked store
Developer installed the app and I am currently sitting with NO add to cart button on any of my product sales pages losing sales by the minute. PLEASE SOMEONE CONTACT ME TO FIX THIS ISSUE, I HAVE CALLED AND EMAILED WITH NO RESPONSE.
Diamondmma · unranked store
Great app and great support. Would definitely recommend!
I Wool Knit · iwoolknit.com.au · outside the top 100k
I like that my customers can alert me if they are interested in an item that is out of stock. Customer service was great. Thanks Louis E.
Noir Girl Magic Too · unranked store
An app like this is key for my store and helps me serve more customers! I updated my theme and this made the implementation a bit more complex. Louis helped me greatly, and always replied within a matter of moment. Very happy with my choice for this app!
Strapple · unranked store
This app works great. Team helped to install the software quickly!
Filabot · www.filabot.com · top 100k store
Currently doesn't work if your product has variants... So any product that has a drop down option to pick sizes, colors, etc doesn't work. I've waited almost two weeks for support and they still are not responding frequently or even updating me. Just telling me that it is installed correctly, then has emailed once since saying that they are looking into this. I'm currently paying for the app to work on just a few items, when I have nearly 100 items not working... Terrible customer service.
The Banger Store · thebangerstore.com · outside the top 100k
Email Support 4 times but no heard any reply from their.' Useless Apps and Lack of Support
Softlens Queen Store · unranked store
Great app with customer service to match - would recommend.
Provideshop · unranked store
We love this app - and love the team behind it. They are very easy to work with - responsive, helpful and they always find a solution!
This Is Ground · unranked store
They installed the app for me in a day! Great service and great app so far!!
Vauvapack · unranked store
Great app! Fast installation if you need it :-) Appreciate it!!!
Moodyme La · unranked store
I requested help with the install and it was literally set up within a couple of hours! What amazing service (Louis)! We had our first two back-in-stock email signups within 30 mins of the app being set up. The app works perfectly straight out of the box, doesn't even really need any customising. Can't wait to see our sales increase with this simple and effective app!
Neko Box Shop · unranked store
Had to request an install due to my custom theme, and within 24 hours, Louis had everything up and running. Love how clean it looks on my site. It works as described. So far so good. Excited for the ability to alert customers via sms.
Kurly Klips · unranked store
We started out absolutely loving this App and the great support. However, we had an issue about a month ago that we contacted them to urgently look into and haven't received a single reply. We have sent at least 4 follow up messages and still have not had a reply. Very disappointing; we are now looking into an alternative.
Kentaur Australia · kentauraustralia.com · outside the top 100k
Super helpful in setting up the app and getting it to look exactly how we would like. We have also definitely increased our sales by knowing who to reach out to when we are back in stock with specific items!
Wooden Ships · www.wooden-ships.com · top 100k store
Easy to use, customer service is excellent and very quick to respond and assist. Really enjoying the ability for people to sign up for SMS notifications. Very effective.
Own Saviour · unranked store
Seems awesome and the customer support is responsive and helpful.
The Foggy Dog · www.thefoggydog.com · top 100k store
Excellent app! It helped me to bring customers back to my website many times. Simple to use. The support team was also very friendly and fast to solve my issues. I totally recommend.
Meg Meg · unranked store
Fantastic app - Has helped contribute to over 38% of our purchases from Email Source - Can highly recommend!
St Agni · unranked store
The app integrates very clean into the site, looks very professional. Additionally they helped me get setup in 2 days. I love the service and app.!
Amarilo Jewelry · unranked store
Looks and works great, no issues. Thank you
Wicked Cute · unranked store
Worked as intended but not quite how I wanted. Contacted customer service and they helped me tweak it to only apply to certain products tagged with a specific tag. Now works perfect.
Inkaddict · www.inkaddict.fr · outside the top 100k
Didn't work for a while but customer service finally figured it out and refunded me for the first month! Thanks and excited to use this app!! The customer service team is great!! :)
Rory Lux Apparel · unranked store
Review Update 2: Kiren and the team reacted very quick and implemented a lot of changes. The speed up is very noticable and with google now placing ever more importance on site speed with their rankings it is good to know that app developers like ESC understand how all these apps that we install can all add up to a slow down if each one is not fully optimised to take advantage of the best hosting and cloud architectures. THANK YOU TEAM ESC! Review udate: The below is all correct. However due to how the aop is written, how it is hosted and deployed it will KILL your page speed. And google will pick that up very quick and will down rate your website. This KILLS SEO and search rankings. I am torn as the functionality is good - but it is also hurting more than it benefits. I have let them know already and they are working on changes - but it has been too long now. I need to disable this until they improve their code and how it is hosted. ------------ Great support! We had a small cosmetic issue for the app not displaying on itmes that were out of al variants (so no variant selected to trigger) and Matt and the team were logged in within mins, backed up our theme, made a small edit to it and voila!
Number 9 Fashion Studio · unranked store
Simple to use, works very well and our site visitors and customers need it. Plus it works for product variants which is the main reason we needed it. Great app!
The Revive Club · www.thereviveclub.com · outside the top 100k
Love this service! They are super responsive and willing to work with you on the design and layout of how the message will look! Highly recommend!
Pushr · unranked store
This is a beautiful app and the support is very friendly and quick to respond.
Cysterwigs · unranked store
This app does exactly what we need it to do! I was thrilled that the developer would do the installation for me, so I did not have to spend any time getting the app running initially. Since that time, I have had a couple bugs with the app that were related to my theme, and Elicia has been extremely responsive and helpful in getting those minor issues fixed. The entire interface, on both the user and admin side, is completely intuitive, and I am very happy with the emails that are sent out to customers when products are back in stock. I highly recommend this app!!
Gifteyedeas Com · unranked store
this is an important app for me: because I am a small entrepreneur with a large collection I don't have a lot on stock but I do have products people want to buy again and again. With this ap I don't loose them to the competition. And it saves hours and hours of reacting to emails with 'can you give me a heads up when x is in stock?' . And support is great!
Enjoy Divine Nature · unranked store
App works great and is automated. Support was very helpful.
Outdoorking · unranked store
Excellent app. I used this on Skin Care By Suzie. https:www.skincarebysuzie.com worked perfectly
Suzieskincare · unranked store
Easy setup. Simple and effective. Great support and fast response time. Very happy!
Deathwish Inc · deathwishinc.com · top 100k store
Recently incorporated the Now Back In Stock app on our Shopify store. The Eastside Co support team were great in providing prompt feedback to queries and helping us install this effectively. Special shout out to Elicia, thanks for all your help. Too early to talk about benefits but highly recommend using the free trial opportunity to see how it can be integrated on your store.
Nemesisuk · unranked store
A good little app and a good price. Support was helpful to get it installed in my theme. I would like some extra options, but happy with the app.
Kitchen Temple · unranked store
The App works perfectly, we are really impressed with how effective it is and how it totally cuts out manual tracking and responding to customers. The guys were brilliant when I asked for assistance in installing the code for it. We highly recommend this!
Chessafrica Co Za · unranked store
Very pleased with the functionality and the outstanding help and support from the staff at the company behind the app.
Thehistorylist · unranked store
Highly recommend this app. Matt was so helpful with installing the application and customizing it exactly to match my theme! It's very simple to use and great for customers. My only recommendation would be to add analytics to track conversion as it would be helpful to measure!
Sundryusa 2 · unranked store
So far I'm more than happy with the app. Customer Service is great and I always got immediate replies. The best you can get for a start up's budget.
Lesstoolate · unranked store
Fantastic Support, changed some setup to fit in with our requirements, responded very quickly to emails and app is working like it says. A+
Doggy Topia · unranked store
Great Support and Great App...Thx Again!!!
Csaii · unranked store
The app looks very nice on page, and is a very good idea. Can't wait to try it out. Customer service is great as well :)
Lion Feet Sneakers · unranked store
For having a responsive customer service team, this app deserves a five star rating. App itself is also simple to use and is able to be customised to your theme/colours.
Gypsied · unranked store
great app and great support with installation!
Kids Glasses Jonas Paul Eyewear · unranked store
Absolutely love this app! It offers a great way to stay in touch with customers when products are sold out and the price is very reasonable. I was unable to install it myself (couldn't figure it out). Contacted Matt at support and it was installed perfectly to match my theme without any problems. Excellent support, great app. Couldn't ask for any better. Highly recommend it! - Alexandria, www.blowoutboutique.ca
Blowout Boutique Ca · unranked store
Looks amazing + very quick response & help from customer support!! 100% recommended :)
Kamsbeautybox · unranked store
Have been using another Back In Stock app for $35 a month. Searched everywhere for a cheaper alternate, this fits the job perfectly. So glad i found this app! Unlimited emails for $5 a month !! Amazing! Testing the SMS and it's awesome as it just works and that is all you can ask for with an app it just works oh and it's way cheaper than $35 a month! Do not delay switch to this app straight away and start saving like we did!
The London Beauty Company · unranked store
Must have app if you have items moving in and out of stock....and Matthew is very very helpful. He will do all the customization you need, to match it up to your theme.
Zooomberg · unranked store
Great app! Does what it says. I sell tees and every time I go to make a PO, I check "Now Back In Stock" before making the PO. I then add the requested sizes that I don't currently have available to my PO. Oh ya and the support team is superb. Super nice and they will help you out in a jiffy. I've tried other back in stock apps and this is my favorite.
Culk Ink · unranked store
Works well, and really great customer support - they helped us with some styling to match our site extremely quickly. Very responsive!
Cake Beauty Us · unranked store
Clean, simple, and JUST WHAT YOU NEED!
Wilcoxgoods · unranked store
Really useful app. We've already started to see our customers interacting with the feature and we're gathering useful info on product demand. Eastside Co have been great in dealing with app feedback and have added in features that we required to make full use of the app. Looking forward to seeing how this goes for us over the coming months.
Planks Clothing · unranked store
such a great app, lets our customers know items are back in stock automatically - thanks www.TheVapourClub.com
The Vapour Club · unranked store
Awesome app on www.UniversalMania.com and great customer support!
Universal Mania · unranked store
Amazing App! It is easy to set up and use. We are really happy to have this app in our store. Many thanks to Shopify team for the support!
Charli 7 · unranked store
Great app ! Easy to setup and easy to use ! It's the simplest app for out of stock products that I found. Woudl recommand it to anyone ! :)
Natur Aux Pattes · unranked store
Great app! Lets our customers know exactly when our products are back in stock.
Grey Haze · unranked store