POWR: Customer Survey | Poll · Store management
Every review we hold for POWR: Customer Survey | Poll, quoted in full, with the store that wrote it.
Bigger stores rate POWR: Customer Survey | Poll 0.52 lower than the crowd does. The App Store prints one number; the store behind each review is the part it never shows.
121 reviews pulled · 8 carry a rating and no text · 111 long enough to quote · 2015-04-26 to 2026-07-22
Every review we hold, newest first
Just installed the app. Contacted support and had help within minutes. So far its been great.
Hitch Rack Pro · hitchrackpro.com · outside the top 100k
Our software provider delivers exceptional service with remarkable patience and professionalism. Their team is consistently responsive, attentive, and genuinely committed to solving problems, making every step of the process smooth and reassuring. We truly value their dedication and support.
Sylva puzzles · sylvapuzzles.com · outside the top 100k
Not just a great app, but a service that you can actually count on to help you right when you need it!
Van Compass · vancompass.com · top 100k store
The support team is very quick and provides accurate answers. The service also offers a good degree of flexibility, so most of the things I wanted to achieve were possible. Some of my very detailed preferences could not be realized due to the system’s specifications, but about 80% of what I wanted was achieved. I feel the pricing is fair, and overall this is an excellent app!
Nicoiro Official Store · nicoiro-pairlook.com · outside the top 100k
I just installed the POWR Survey app, so I’m still exploring its full potential, but I wanted to highlight the excellent support I received right from the start. Jamilya was very helpful during the setup process. She guided me step by step, answered all my questions, and made sure everything was working correctly. Thank you!
Bepapaia · www.bepapaia.com · outside the top 100k
The App backend is not working and we contacted the support as we are not able to proceed with a campaign but no answer from their side. that's not acceptable at all.
MYHOLDAL LEBANON · myholdal.com · outside the top 100k
This app is super friendly! Mithsou was amazing with the guidance during the set up process.
La Cuisine Kitchen Essentials · lacuisineessentials.com · outside the top 100k
I have had great experiences with support. I received a response very quickly. It was taken care of quickly and my problem was successfully solved.
Quarantini Gin · quarantini.de · outside the top 100k
Great app, easy to use and to customize and the best part is the wonderful customer service team! They respond quickly and go the extra mile to help with any issues or customizations. Really impressed :)
Contra Kids Mutiny · contrakidsmutiny.com · outside the top 100k
The text states that the free version includes unlimited surveys and responses. However, this is a lie. In the free version, you can only receive 25 responses per survey. Additionally, the free version is cluttered with advertisements, making it impossible to properly test the app and survey customers. Not recommended.
ichbingelb.com · ichbingelb.com · outside the top 100k
It's a great app. We stopped sending surveys out a while ago so we had to cancel but if you are using surveys it does everything you need it to do. The Customer service on the app is also great they answer all your questions quickly with no hassle. Richcarde was amazing!
NewMakeIt - York Region Makers · www.newmakeit.com · outside the top 100k
Just installed the app with the kind help of Richarde M. Looks great and works perfectly.
La Môme Bijou · www.lamomebijou.paris · outside the top 100k
good
olumatsafe · www.olumatsafe.com · outside the top 100k
Richcarde M provides very good customer service to answer my questions also provide the demo video to help understand. thanks a lot.
ROXON INC. · unranked store
Just signed up with POWR Customer Survey and had a question that was answered immediately. Excellent customer support. Thank you!
ecoMVMNT · ecomvmnt.ca · outside the top 100k
Great customer service! The only thing I would change for the free version is to bump up the number of responses to 50 instead of 25. Other than that this app is great!
Shop Show Choir · unranked store
I have been creating surveys using this app for a few years now. It works very well and allows for customization of all text and visuals. The customer service is excellent as well. Very good company.
ORGANMASTER SHOES · organmastershoes.com · top 100k store
I recently faced an issue with my account and reached out to the support team for assistance. The team was responsive and addressed my concerns. While the overall experience was positive and the problem was resolved, there were minor areas where improvements could be made for an even smoother experience. Nonetheless, I appreciate the support team's dedication and timely help. I would recommend their services to others and hope to see continual enhancements in the support process.
Unique marketplaces by Vehar® · unranked store
Good looking survey app that works as it should. Nice support, which is always welcome!
OLIVE+COMET · unranked store
Easy to install, great support from Richcarde M. The survey form is very customizable and the popup option is a bonus I definitely recommend
AquaBSafe · unranked store
We had an issue with a popup displaying on our website, but the team got back to me promptly. I'm satisfied with the overall service. Richcarde was very helpful, always replying in a timely manner.
DEAR MILER · unranked store
Great app! Fully customizable, great customer service and one of the cheapest on the market for Post Check-Out surverys.
Stencil Stop · stencilstop.com · top 100k store
Very good customer service! And a very timely response. Thank you so much, Richcarde! We will continue to use the software in the future!
Ibu · unranked store
Great app! Great custom service. It's helping me with survey, wholesale form, service form and more. Had great experience with Richcarde M.
Aguas Claras Organics · www.aguasclaras.co · outside the top 100k
Hallo. Ich fand den Kundenservice von Richcarde M. sehr gut. Er konnte uns ziemlich schnell dabei helfen, unser Problem zu lösen. Danke!
OH LA LAQUA · www.ohlalaqua.com · outside the top 100k
Great customer service! Responded quickly and answered my question. The survey has many customization options and looks really good. Highly recommend.
BuzzClear · www.buzzclear.com · outside the top 100k
So far I have had a great experience, the app is very simple to use and has great customer support!!
CommodityUS · unranked store
Great app. We use it for surveys and it has some great features for conditional logic. Support is great. Especially Richcarde. Recommended.
Pop on Veneers · unranked store
Both the survey app and the comments app were easy to design, install and operate as designed. Great apps, easy to set up!
Virusoflove · virusoflove.org · outside the top 100k
Absolutely love everything about this app! It has so many options and endless ways to reach customers. Needed tech support for something in the beginning and was helped right away! would highly recommend!
Elle Rae Boutique · shopellerae.com · outside the top 100k
very good app i think the app can pass to customers the best massage that they need and for us back
all the new stuff you need · unranked store
I've been talking with Franz from support for weeks now. Something relatively easy (adding a bit of JS to the app) is proving extremely difficult and time-consuming. I had to pay 150 USD for a developer to come up with a script so I can track survey usage in Google Analytics. I have a POWR.io PRO subscription which allows this script to be added, but it needs to go through their support and now they're telling me I need a more expensive Business account to do this (while their own support page says a PRO account is enough for added JS). App does what it say it does, but if you need any support whatsoever don't count on adequate help. All in all quite disappointing so far since I pay around 200 USD a year for this...
Teddy and Wool · teddyandwool.com · top 100k store
It is quite useful. No need to create or edit the code to get what I need. Very easy to use and implement.
Champ2win · unranked store
I thought this app was great, UNTIL it connected me to other people's Shopify stores to insert my survey. This is terrible and shocking security.
KinKind · kinkind.co.uk · top 100k store
This app is really useful. Able to collect customer's data and help a lot on the future plan. Recommended!
Saketora｜Japanese Sake online store · www.saketora.com · outside the top 100k
This app is really great! The functionalities cover every requirement. In addition, the app is super easy to install. If you have a question or concern, the support is very friendly and helpful!
Mentor 24 GbR · unranked store
Great app! I used it for a pre-launch survey on my password page and was able to integrate an email to all participants with a coupon code. Everything I needed was included in the free version, which was really nice. I had one small issue and customer service responded within the hour and my mistake was sorted. Thanks everyone for a great job!
LateBloomPlants · unranked store
We didn't use the app and uninstalled it, but was charged twice at $79.98. We didn't select a plan, we were charged even after we removed it from Shopify.
LAUEDEEKLY · unranked store
Paid $115 for 1 year. Did 1 survey, 6 responses. Billed $105 "usage". What for? App Cancelled. V unhappy.
Trixski · trixski.com · outside the top 100k
Hi POWr, I would prefer to give no stars if possible. We started using the survey to take 1 survey from our customers. We used the trial and 1 month of the app to conduct our survey then requested that the subscription be canceled. After about 4 months we realized the full price was still being hidden in our Shopify bill. Not being billed separately, so there was no line item for the monthly charge. They made an extra 6 monthly charges. We very reasonably requested that these charges be refunded and gave adequate proof that we did not use the app from a certain time forward. Unfortunately, POWr refused the refund and instead tried selling us on a business upgrade. Again would give zero stars if I could. They are not very easy to work with and are more than happy to take your money without giving you service. Best to all out there I recommend finding a different app.
Kick Ass Workouts™ · unranked store
Great app! I am using two different surveys. They are super easy to set up and connect to my store. Great to engage more with customers.
Favie · unranked store
Great app with enough FREE feature to remain usable without having to take on a pay plan straight away which is very helpfull when you are just starting up
Boutiquemtb · unranked store
This app is cool, ive used it on two websites now, never lets me down and great way to generate leads. I say its a survey to recieve a discount which is true and i get info for a call back. which allows for easier sales
Wayneo's Roof Painting · unranked store
It helped a lot. Really usefull in the free plan too. Easy and simple to install it and to set up. Thx a lot!
Mercato Easy · unranked store
Very helpful and easy to understand, it walked me thru the process in a matter of only a few minutes
Unimaginary Store · unranked store
Really not impressed with the free version so there isn't a chance that I would pay of the app. Plus, $15 a month just to limit the number of entries? Not going to happen, uninstalled.
Copacetic Cosmetics · www.copaceticcosmetics.com · outside the top 100k
its not enough questions for a survey ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Jomingo · unranked store
It was fairly easy and the options were great. A little pop-up legend before going through the form builder (Survey + Poll builder) would have been helpful.
Amanda Ramsay · shop.amandaramsay.com.au · outside the top 100k
It's been really easy to use and integrate into the site. You can do polls, multiple choice answers and free text fields. So far so good!
Kairn · unranked store
Very easy to use and worked great for our product survey. highly recommend this app.Will be using it more on our website.
360 Cookware · www.360cookware.com · top 10k store
This app was extremely easy to use. I enjoyed it a lot and will plan on using it for my website for a long time.
GetFit 24, LLC · unranked store
very good app, but it is litle slowing my web page, other hand its very important app to take feedback of client, everything is customize able
Vijay & Sons · vijayandsons.com · outside the top 100k
Contacted support about a bug June 21 and it's now June 24 and no word back. Not sure if support still exists for this.
Abella Eyewear · abellaeyewear.com · outside the top 100k
This APP is very helpful for getting the customer feedback and accordingly its easy for us to manage. Thanks You For your support!!
thegsnd · unranked store
Quite easy to set up and install.
Books From Sharon · www.booksfromsharon.com · outside the top 100k
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FOREX COLLEGE · unranked store
Easy to use, so easy to set up and customise! Could add directly to the page automatically with no coding! Couldn't be happier!!
Eileen’s Love · unranked store
This app is helping me collect information from the people who view my website. I can gain valuable feedback from them.
iWant Accessories · unranked store
Thank you!!! Very nice everything it was very helpful I am new to all of this and getting to know good apps has help me go forward!
Real Coffee Lover · unranked store
Survey was very simple and flexible to use. I was able to customise the questions and fields exactly how I wanted.
Mavericks · mavericksnacks.com · top 100k store
I just installed a free version of this app and so far creating the survey was super easy. Can't figure out where and how to publish it on my store yet but will update I soon as I get that and see the reactions of my customers. So far so good :)
Planner boutique · planner-boutique.com · outside the top 100k
Helped me to build a feedback survey for my customers for after they purchase. Thanks for building a great plugin!
HeadsUp Sprinkler Trimmer · unranked store
Super easy to use. Can't wait to see what my results are going to be! I really liked the options that were given.
HoneyGang · unranked store
Very easy to use and the options to create your own style of survey are great. Easy to install on my Shopify store. Would totally use it again.
Stahl Firepit Australia · unranked store
This app is awesome!!! I would recommend it to anyone that is looking to integrate a poll into their website
The Handlers Basketball · unranked store
Didnt see in action yet. Will know more when the actual customers start using this. Seems legit so far though.
novusiter · unranked store
On the free plan seems to be ok,id like to see a pop up review upon exit to help improve new stores.
Mygadgetech · unranked store
Very easy to use!! For the moment I'm really enjoying it. I recommend it completely. I'll give them 5 stars.
Fittupper · unranked store
Nice and easy to use, though I wanted an exit survey that automatically pops up before a customer leaves my site. Would be great to add this feature.
The Really Useful Poster Company · unranked store
Very Complete and easy to use!, thank you for this great app. I'll see how it goes and I'll might get the upgrade!
Nature Wear Shop · unranked store
Great platform. Really easy to use - worth it your money. I would highly recommend if you need to embed a survey into your website,
Glamo Rose · unranked store
Best Survey app. There are a lot of integrations and it's userfriendly. We like it very much. It helps to automize the work
KATZEENA · unranked store
This app is easy to use! If you don't want to clutter up your site, it gives you a link to share that takes the user directly to a Survey page or lets you connect to Mailchimp to send it via email.
Dragonheart Designs · unranked store
Awesome Plugin, easy to use! Such great work, would be awesome if you had a plugin, to design the sites easier, for example about us etc.
Dynght · unranked store
Very nice customization options and integration. A little complicated at first but once you get the basics, you'll create surveys in a snap
Helessence · helessence.com · outside the top 100k
I used this app to help me get feedbacks from my clients, and make my store and services better for them.
urgyvision · unranked store
I used this app to help me understand how users felt about the site, in ways I couldn't understand from watching clicks. It was super - easy to set up and use. I didn't need email addresses, so found it annoying that email is a mandatory field, also, I would love it if there was an option to make the survey come up when the user showed exit intent. But I'm being unfair. This is a great tool.
doser.co.uk · unranked store
I am using this app to get opinion from site visitors. Excellent way to know your customers that can help you grow business. Easy to use
Sassy T-Shirts · unranked store
I like the app except the popup keeps popping up up after the form is filled out and takes over the whole page. Also it can not be set for exit intent only. A little more work and I might pay for it.
Broadwood Mercantile · unranked store
We are using this app to help us better serve our customers. It is easy to follow, easy to install and easy to use. We just installed it so we will see how it does.
Fidogear · fidogear.com · outside the top 100k
Very easy to use and customizable. Giving 4-stars only because I couldn't find an option to launch the survey as a modal form.
Foodgii · unranked store
Simple, effective, exactly what I was looking for. Beyond that, this program gave me tools I needed which I didn't even know I wanted.
ICI · tryici.com · outside the top 100k
Easy and very useful. It took me only 3 minutes to do what i needed and install it on the website. thanks a lot!
Convie · unranked store
Very handy , easy and user friendly app that allows you to customize surveys and check what your customers think about experience with your store.
WininShop · unranked store
Nice app. Will use and refer to a friend to use. Thank you for making such a user friendly app Great
Entice One · unranked store
Great and FREE. This Plugin is easy to use..after submission, we can redirect to visitors to a certain page....that is usefull. Thank You for this great plugin.
Andrologi ID · unranked store
I use the App to create a feedback survey and it was very easy to use and helped me to put a nice order together.
Quick N Yummy · unranked store
good app. can ask many question with this app and create a lot of diiffeernt tinghs. i do like it mucsh
passionunleash · unranked store
best aaap
wehove · unranked store
Wonderful! I want to know where my customers are finding us, so I needed a poll. Super easy to set up, perfectly customisable and it's FREE! Charlie - Xootr Australia
Xootr Australia · unranked store
i want to add but i don't it is working or not and how to use it so it is better if you show any video or blog .thanks for your app .thank you
INCH · unranked store
I will usethis app to help me collect referral information. I like how easy it was to install and use. No reponses yet, but hopefully soon. I will let you know.
Ocumetics Health Store · unranked store
This app is awsooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooomeeee
Printed Spirit · unranked store
nice...................................................................................................................................
ProGolf Core · unranked store
This app seems like a good idea, but hard to figure out how to send the survey I just created to an email list. Also, how do I set up/edit the 'after' page that comes up when they're done with the survey?
Gift Horse Design · unranked store
This is an excellent program very simple and very quick to take in hand adapts and integrates easily I like and I recommend this program even for beginners thank you very much
LA VITRINE DE GOGO · unranked store
The app was easy to install. I appreciate the simplicity of it all. If I could ask for one thing I would like to make the survey a conditional pop-up instead of a fixture of the website.
DropSpeak · unranked store
This app has been hard to install and embed. I could give more feedback once I am able to start using it. I wish you had phone support. I am in a time crunch and it is more difficult and time consuming to speak over email.
SuperMagnetMan · supermagnetman.com · top 100k store
I have installed this app on our Store to collect feedback from customers. I cannot rate the app as yet but it was very simple to install and the fact it is free was important.
EESLGENERALSTORE · unranked store
So easy to install and customize. Looks good. Would maybe be better if it was on some sort of timer where you could make it appear after 20 seconds on page etc.
alilsomethingextra · unranked store
Easy to use and so handy. Can't wait to get some feedback on my products.
My Bijou Kids · unranked store
very easy to setup and install
Bestqualityitems · unranked store
A little slow to load but having this element allows me to gather as much information from customers as possible.
Greatnorthfirewood · unranked store
Not what it appeared to be, connect to mailchimp, so you presume it enables sending via mailchimp, wrong!
Military Outdoor · unranked store
Poor. Poor. Poor. They screw up with the app without letting you know. They screwed up confirmation and send all our customers other customers results. Shame!
The Jolly Table Meals · unranked store
Wonderful App To Help Increase Customer Satisfaction! Really Impressed!
24seventrends · unranked store
Once you get the hang of it - The App is quite flexible. Saved me a lot of time !! Well Done !!
Gustavgousonline · unranked store
POWr Survey is working wonderfully for us! they just added the ability to send custom confirmation emails upon completion of the survey! its well worth the $
Benchmarkmedia · unranked store
Thank you , save me a lot of time
Smooch The Label · unranked store
Excellent when it comes to making surveys.
Art And Other Stuff · artandotherstuff.com · outside the top 100k
Easy-to-use interface. Support team is responsive after I ran into a hick-up. I'm glad I found this app!
Retro City Sunglasses · unranked store
Great app to add on Shopify if you are looking for customer feedback. The free trial unfortunately only gives limited questions but it's very temping to upgrade the account as the feature offered are appealing as a seller. Thanks
Assam1860 2 · unranked store
Great App. Using it to sign up new leads.
Our Kit Room · unranked store