Prisync AI | Dynamic Pricing · Marketing and conversion
Every review we hold for Prisync AI | Dynamic Pricing, quoted in full, with the store that wrote it.
Bigger stores rate Prisync AI | Dynamic Pricing at least as well as the crowd does. The store behind each review is the part the App Store never shows.
22 reviews pulled · 1 carry a rating and no text · 21 long enough to quote · 2026-05-12 to 2026-08-23
Every review we hold, newest first
We've now been working with Prisync for roughly three months, and after spending a significant amount of time testing, configuring, discussing different scenarios and going back and forth with support, I feel like I can give a fair assessment of both the product and the team behind it. First of all, I want to give credit where it's due. Throughout the entire project, our main onboarding consultant, Elvan, has been outstanding. Every question we had was answered thoroughly, often with detailed explanations, screenshots and even custom documentation written specifically for our setup. Whenever we ran into an obstacle, she genuinely tried to find a solution rather than simply pointing us towards the knowledge base. We always felt that she wanted the project to succeed, and that level of customer service deserves recognition. Where the project became challenging was that, as we progressed, we discovered that our Shopify setup is fundamentally incompatible with the way Prisync performs its automatic repricing. Our expectation from the beginning was to build a largely automated pricing system where competitor prices would be monitored, prices adjusted automatically, and we would mainly supervise the process rather than manage it on a daily basis. Unfortunately, after several weeks of implementation, testing and discussions, we discovered that this simply isn't possible with our current Shopify architecture. Because each flavour variant in our store exists as its own individual product rather than as Shopify variants under a single product, Prisync cannot recognise them as related items. Instead, each flavour is treated as a completely separate product, causing prices to diverge instead of remaining consistent across variants. The proposed solution was to completely rebuild our Shopify product structure into true Shopify variants. While technically understandable, this effectively means restructuring thousands of products and redesigning a store architecture that has taken years to build. For us, that simply isn't a realistic option. This changed the nature of the entire project. Instead of ending up with the largely hands-off automation we originally expected, we now have a hybrid, albeit still manual, workflow. Someone must review daily repricing reports, monitor notifications, and manually adjust bundles, special packs, products with GTIN inconsistencies, and other exceptions if needed. In other words, the project shifted from eliminating daily price management to optimising it. To be fair though, this has all been setup in daily reports for us by Elvan, which can be tailored to whatever needs are required. But naturally this outcome was disappointing at the time, as the final solution ended up being significantly different from the one we originally believed we were implementing. Overall, I think there are really two separate reviews here. In regards to the software itself is excellent if your Shopify store follows the product structure Prisync is designed around. However, if your store has a more complex or heavily customised architecture like ours, I would strongly recommend verifying compatibility very early in the onboarding process, as it can fundamentally change what level of automation is actually achievable. The people behind the software, however, have been excellent throughout. Our main contact Elvan has been patient, knowledgeable, transparent and consistently willing to help us find the best possible solution, even when the ideal solution turned out not to be achievable in our particular case. That level of professionalism deserves recognition, and it's the main reason we still come away from this project with a positive impression of Prisync as a company, even if the final implementation wasn't what we had originally envisioned. We use the reports on a daily basis, and it has definitely helped stay on top of our competitors pricing strategies, allowing us to formulate and implement our own, without the hazzle of sifting through endless websites day in and day out. So with all said and done, it's worth it!
LOADEDSHOP.se · loadedshop.se · outside the top 100k
We’ve been really impressed with the app and the level of support provided. Getting started was straightforward, and having access to personalised guidance has made a big difference. The one-to-one calls are particularly valuable, giving us the confidence to set everything up properly and understand how to get the most from the platform. We’ve tried several Shopify pricing apps in the past, but this has been one of the strongest experiences so far. The combination of flexibility, functionality and responsive support makes it stand out. We’re still exploring everything it can do, but our experience to date has been extremely positive.
Nicholas John Interiors · www.nicholasjohninteriors.co.uk · outside the top 100k
Sehr gute App, sehr guter Preis, toller schneller Support. 1a
Batida & Foxi · batidaundfoxi.de · outside the top 100k
We've had a great experience with Prisync. It does exactly what it promises, giving us clear visibility of competitor pricing across all of our markets. The platform is easy to use, reliable, and has saved us a significant amount of manual work. The support team has also been excellent—responsive, knowledgeable, and always quick to help whenever we've needed assistance.
Tight Lines · tightlines.co.nz · outside the top 100k
We run a store with 1,000s of SKUs. Manually monitoring and managing prices is not sustainable. With Prisync, we able to always competitive pricing while managing our margins. Great application and easy to use. 10/10 support. Thank you, Arleen.
IncontinenceProducts.com.au · incontinenceproducts.com.au · outside the top 100k
Amazing customer service and a great product!
Range Supply · rangesupply.com · outside the top 100k
We have been very pleased with the prisync solution. The platform is easy to use, reliable, and has helped us streamline our pricing management process significantly. Their team has been responsive, knowledgeable, and supportive throughout implementation and ongoing use. We highly recommend Prisyn to any business looking for an effective pricing intelligence and monitoring solution.
Big Erics · unranked store
We run a a store in 10 different markets with over 5000 sku. Managing prices manually is not sustainable. With the help of prisync we are able to always have competitive pricing but still keeping an eye out on our own margins. Great application and easy to manage dashboard. Great support, 10/10 for Elvan.
KarperCentrale · www.karpercentrale.nl · outside the top 100k
Should have done this years ago. After updating all prices myself and keeping an eye on the market, I made the switch to Prisync anyway. Now we can focus on sales again instead of tracking prices. Elvan helped me perfectly with the onboarding, and I hardly had to do anything myself. Great! Thank you.
Radio Bakker Alkmaar · shop.radiobakkeralkmaar.nl · outside the top 100k
Top repricer! We use the app for our 8,000 products and it works flawlessly. The data insights are super detailed and help us out a ton. A huge shoutout especially goes to the support team for always being fast and incredibly helpful. Five stars from us!
uhren4you · www.horlogerie4you.fr · outside the top 100k
Prisync AI has been a fantastic tool for monitoring competitor pricing and staying on top of market changes. It's easy to use, provides accurate insights, and has saved us a lot of time. Highly recommended for any business looking to make smarter pricing decisions.
Daiwa Australia · daiwafishing.com.au · top 100k store
As an online retailer with more than 4,000 products and over 20 years of eCommerce experience, I can confidently say that Prisync has been one of the most valuable tools we've implemented in our business. Having sold online since 2003, I know firsthand how time consuming and stressful it can be to monitor competitor pricing across thousands of products. Before Prisync, keeping track of market prices required countless hours of manual work and often led to late nights trying to stay competitive. Prisync has completely transformed that process. The platform automatically tracks competitor pricing, provides accurate market insights, and allows us to make informed pricing decisions quickly and confidently. What once took many hours each week is now handled efficiently in the background. The time savings alone have made a significant impact on our business, but the real value comes from the peace of mind it provides. Instead of constantly worrying about whether our pricing is competitive, we can focus on growing the business and improving the customer experience. For any retailer managing a large catalogue, Prisync is a genuine game changer. It has saved us countless man hours, reduced stress, and helped us stay competitive in a fast moving online market. I highly recommend it to any eCommerce business looking to streamline its pricing strategy and gain a competitive advantage.
SSS HAIR · ssshair.com.au · top 100k store
Prisync has been a valuable addition to our Shopify store, providing accurate competitor pricing insights. The Shopify integration is seamless, making setup and daily management effortless. What stands out is also their onboarding support—the team was responsive, knowledgeable, and guided us through every step to ensure we got the most out of the platform.
COSTA NOVA · costanova.com · top 100k store
Our experience with Prisync has been very positive. The platform is easy to use, the features are practical, and the free plan helped us evaluate the tool before moving forward. The team was quick to respond, provided a helpful demo, and was always willing to assist with our requirements. Overall, a reliable solution backed by excellent customer support. Highly recommended.
CMM Arena Retails Pvt Ltd · cmmarena.com · outside the top 100k
Seamless integration. Support helped clear the initial hiccups at rules setup. Works as planned
TEAME · unranked store
Prisync works well and it is quite easy to setup. In general it deals with all the products very well, though sometimes it needs some manual sorting out the get the most out of it. Though this mainly has to do with the Google Shopping listings which are definitely not perfect. It is nice that there is the option to make some manual tweaks and exclude listings. The dashboard and settings are not very complicated, but it can do every thing you need. The onboarding was great, Elvan has been a great help along the way.
Brok Bouwmaterialen · www.bouwmaterialenkopen.com · outside the top 100k
Great app, we really loved using it.
Normod · normod.com · top 100k store
Prisync has been a massive help to us and our marketing research; and the support team have always been ready and willing to help with any issue that may arise (as with all AI technology still in development, there's a lot to account for and a lot of bugs to deal with!) Arleen has been especially great with addressing and supporting us through our time with Prisync.
Cook & Bathe · www.cookandbathe.com.au · outside the top 100k
Die App funktioniert hervorragend! Für fast alle Artikel werden passende Mitbewerber gefunden, und die Preisänderungen erfolgen mehrfach täglich. Der Kundenservice ist der beste, den ich bisher bei einer App erlebt habe. Die Antwortzeit beträgt meist nur wenige Minuten. The app works excellently! Suitable competitors are found for almost all products, and price updates happen several times a day. The customer service is the best I have experienced with any app so far. Response times are usually just a few minutes.
KOFFER-PLUS.COM · koffer-plus.com · outside the top 100k
Best App for price analysis help us to boost our sales
END Nutrition · unranked store
The best part of Prisync isn't just accurate price tracking, it's the price index data. It helped me a lot to see my position in the market product by product and keep my margins high. I actually realized I was pricing way too low on some items without even knowing it. Also support is always there when you need it.
vitruta · www.vitruta.com · top 100k store