SB Custom Product Designer · Finding products
Every review we hold for SB Custom Product Designer, quoted in full, with the store that wrote it.
Bigger stores rate SB Custom Product Designer at least as well as the crowd does. The store behind each review is the part the App Store never shows.
215 reviews pulled · 8 carry a rating and no text · 197 long enough to quote · 2022-05-26 to 2026-08-24
Every review we hold, newest first
The IT associate Jay was very helpful in explaining what the cause of my technical troubles were, and going about explaining the solution. This associate is extremely responsive as well which is very much appreciated:))
BagworksNY · bagworksny.com · top 100k store
These guys are incredible! The app itself is super simple to use, and even when I ran into a few questions, their support team jumped in and solved everything quickly and easily. Highly recommend — and on top of great service, their pricing is way better than a lot of the alternatives out there. Couldn't be happier!
Pinniverse · unranked store
Overall great app, value for money
Rovani · rovani-eg.com · outside the top 100k
SB Designer es una muy buena aplicación, me ha permitido subir el ticket en la web. Aunque ha presentado fallas, el soporte técnico responde y las ha resuelto. Sí recomiendo la app.
West Basic · westbasic.com · outside the top 100k
Best Product Personalizer. Great Customer Service
FASHIENT · fashient.com · outside the top 100k
10/10 Customer Service! App works as described
Simply Nice Canada · simplynicecanada.com · outside the top 100k
acted fast and added my variants with ease
The Lab Screen Printing · thelabmfg.com · outside the top 100k
this app is fantastic and the support is first class i highly recommend.
ONE1DUB · unranked store
Fast and Amazing customer service!
TJ Blush · tjblush.com · outside the top 100k
Great service
Offstreak · urbantheka.ca · outside the top 100k
Great app! It made customizing my clothes on the website quick and easy. The support team was very responsive, helpful, and resolved my queries fast. Highly recommend!
Lets Escape · shopletsescape.com · outside the top 100k
Application catastrophique, ce n'était pas top avant, mais depuis la mise à jour, c'est encore plus fastidieux de récupérer les fichiers clients, et encore quand ça fonctionne et que les fichiers ont bien été enregistrés. Je remets une autre application en route, et je me sépare de celle-ci, malheureusement, c'est énormément de temps perdu.
FLOCAGE ELITE · flocageelite.fr · outside the top 100k
So far apps looks promising. Hoping to implimen fully into our online store. Support is very responsive.
GRAPHICS PLUS INK · graphicsplusink.myshopify.com · outside the top 100k
As a custom apparel business owner, I've found this app to be an absolute game-changer. It integrates perfectly with our Shopify store and makes the personalization process smooth for our customers. The tools for creating custom designs are easy to navigate and have really helped us deliver high-quality, tailored products.
Oak City Tees Printing · oakcitytee.com · outside the top 100k
Good company, very personal and willing to help with setup, customized options and very user friendly. Appreciate the team and their great service.
KULT · partofthekult.com · outside the top 100k
Custom product designer arayışındaysanız SB harika bir seçim. Kişiselleştirme kurulumunda ihtiyacım olan her konuda hızlı ve ilgili bir destek aldım; Jay sağ olsun, sorularımı sabırla yanıtladı ve süreci kolaylaştırdı. Hem uygulama işini yapıyor hem de arkasında ilgilenen bir ekip var. Gönül rahatlığıyla tavsiye ederim.
Zupez · zupez.store · outside the top 100k
I had a problem where the “Customize” option disappeared when I switched variants. The support team was very helpful and assisted me quickly—thank you for that. So far, everything is working as it should, I can't say anything negative about it yet.
DraftDesign · unranked store
Immer wieder Probleme, welche sie anscheinend nicht richtig lösen können. 1x Bestellung wurde gar nicht angezeigt, sodass ich diese nicht ausführen konnte. 2x die falschen Dateien bei einer Bestellung hinterlegt, sodass ich es fast falsch ausgeführt habe (Gott sei Dank noch einmal Rücksprache mit dem Kunden gehalten, weil mir das Design merkwürdig vor kam). Die Oberfläche für das Smartphone ist auch nicht ideal. Das Positive an der App ist jedoch die Handhabbarkeit mit dem Computer und der Support (meistens).
Laserdesign Heim · laserdesign-heim.de · outside the top 100k
Great app and amazing support! I am giving this app 5 stars! The tool itself is incredibly useful and has been a fantastic addition to my store. What really stands out, though, is the customer service. The staff is extremely accommodating, responsive, and helpful whenever I need assistance. Highly recommend!
Print N' Press · unranked store
developers are extremely friendly and willing to help
ArtèCup · artecup.com · outside the top 100k
I've been using this app on Shopify for a few months now. I suddenly ran into a few issues recently, but the support team resolved them very quickly. Because of this, I find it a great app for letting my customers personalize their products on my site.
Maudique · maudique.nl · outside the top 100k
Great customer service and easy to navigate, overall helps me with better customization. This app really helps bring my customers apparel to life not only are my customers able to see there apparel as a mock up but it allows me to successfully achieve what the customer is looking for, overall elevating both my business and client relationships!
Maries Enterprise · mariesenterprise.myshopify.com · outside the top 100k
The supports are very helpful and teh apps are easy to use
OverDesign · www.overdesigned.com · outside the top 100k
Very good and fast service!
Wiens3d · wiens3d.de · outside the top 100k
Excellent Support from Jay! Jay was incredibly helpful in getting my website and app set up exactly as needed. He took the time to understand all of my questions, explained everything clearly, and made the entire process smooth and stress-free. His knowledge, patience, and attention to detail were outstanding. I really appreciated how thoroughly he addressed every concern and ensured everything was working properly before finishing. Highly recommend Jay for anyone needing reliable and professional technical support. Thank you for the great service!
BabyKgarage · babykgarage.shop · outside the top 100k
So far so good! I was having a difficult time setting things up how I want them due to my own ignorance. However, after I contacted support they set things up how I wanted them in just a few minutes. Great customer service!
Cherokee Creations · cherokee-creations.com · outside the top 100k
This is a very good app for personalization and customization. It has helped me a lot in making everything work exactly the way I want. The app is easy to use, reliable, and offers many useful features. What I appreciate the most is the support team. They are very responsive and quick to help whenever you run into a problem or need assistance.
PromoViva · unranked store
Customer service is amazing, they go above and beyond to look at your website and help with more than you ask for and made my life so much easier. Would reccomend for anyone to try out
Starwolf Print and Embroidery · starwolf.com.au · outside the top 100k
Very nice app for customisation
Suri Eco · www.surieco.in · outside the top 100k
This app is a very good way of customizing different products. If is easy to use and customer service is awesome.
Uintah Basin Swag · ubscustom.com · outside the top 100k
I'm super happy with app support.
JAT Packaging Printing · jatprinting.com · outside the top 100k
Easy to use and very knowledgable and helpful team!
Furever Yours · fureveryours.ca · outside the top 100k
Very disappointing experience with this app. The app stopped functioning automatically, and even after reporting the issue, their support team did not take proper action to resolve it. However, they continued charging the monthly subscription fee without fail. The customization feature has been non-functional for a long time, affecting. Poor support and lack of accountability. Would not recommend.
His'en'Her - Shop T-Shirts For Men & Women Online · hisenher.com · outside the top 100k
We’ve had a really positive experience using SB Custom Product Designer. The app makes it easy for customers to personalize products with text, images, colors, and custom designs directly on our store, which significantly improved the shopping experience for our POD products.
Work Day Supply Store · unranked store
Really great Customizer und super fast and helpful support team!
MOANA FASHION · unranked store
wonderful app and wonderful customer service
Farmer Fuel Faith & Fields Collection · farmer-fuel.com · outside the top 100k
Fijne en handige app. Ik had wat problemen en gechat, dit werd meteen voor me opgelost! Goede klantenservice. Ik werk er nu sinds 2024 mee, word altijd snel geholpen.
CC Brands · brandscc.nl · outside the top 100k
Only had the app for a short time, but functionality looks great and customer support is very helpful
Minifigure Planet · minifigureplanet.com · outside the top 100k
I highly recommend this company. Their team was incredibly helpful from the start—they didn’t hesitate to jump in, even going as far as adding a product for me and showing me exactly how to use the app. The support made the entire process smooth and easy to understand. If you’re willing to be patient and grow with them, this platform has everything you need to build something great.
Gang sheet plug · unranked store
Solid support from start to finish. The team was responsive, helpful, and made the whole process easy. Any questions I had were answered quickly, and they went the extra mile to ensure everything was sorted smoothly. Really appreciate the reliability and professionalism, highly recommend.
Ace Chef Apparels · www.acechefapparels.com.au · outside the top 100k
Very fast and helpful support. We had a problem setting up a mask image for the editor, and the support team immediately provided a solution and even created the necessary special image file for us. I highly recommend them.
PixiGrip.de · pixifloor.com · outside the top 100k
Sehr guter Support, von Priyanka. Danke für die schnelle Hilfe !
LUKO-GYM · luko-gym.de · outside the top 100k
The app is great. I recommend it!
Магазин Готинко · gotinkobg.com · outside the top 100k
Sehr guter Support!
Schildit · schildit.de · outside the top 100k
We choose this plugin for both online stores and we are happy to work with the team. Service top! Fast response and great quality! Thank you
neakz UAE · unranked store
Top Service und eine sehr nette und schnelle Bearbeitung meiner Anfragen. Habe direkt für meine beiden Shops das Plugin installiert.
neakz · neakz.com · outside the top 100k
Sehr guter Support !
Koch Print · kochprint.de · outside the top 100k
Really impressed with SB Custom Product Designer. The app works smoothly and provides great customization features for my Shopify store. What stood out the most was their customer support — quick, responsive, and very helpful in resolving my queries. Highly recommended for anyone looking to offer product customization.
Shoppeo · unranked store
Soporte perfecto, muy amables y solucionan bien los problemas!
Artegraphia · artegraphia.com · outside the top 100k
It is a very nice application where customers could create their t-shirt designs online. In addition, Priyanka at Customer service is a great lady who never hesitated to support in quick time to resolve any issues in the usage of the app. highly recommended. i hope they could upgrade and add the feature of AI design tool as well.
purple galley · unranked store
werk prima, goed geholpen door de klantenservice
ALPHA MADNESS · unranked store
This app is a complete disaster. The dashboard crashes constantly and won't even load. I have spent a lot of time on this and yet all the add-ons I configured have disappeared. I have already contacted support, but they take forever to reply and offer no solutions. I even tried clearing cookies and testing on both Mac and Windows, but the problem persists. I do not recommend this at all, especially for businesses in Puerto Rico. Don't waste your time. Esta aplicación es un desastre total. El dashboard se cae constantemente y ni siquiera carga. He invertido mucho tiempo en esto y aun así todos los add-ons que configuré desaparecieron. Ya me he puesto en contacto con soporte, pero tardan una eternidad en responder y no dan soluciones. Intenté borrando cookies y probando tanto en Mac como en Windows, pero el problema sigue igual. No la recomiendo para nada, especialmente para negocios en Puerto Rico. No pierdan su tiempo.
Nero Illusion · neroillusion.com · outside the top 100k
Great app for product personalization! It makes it very easy for customers to design their own products directly on the website. The interface is clear and user-friendly, which is perfect for businesses that offer custom printing like clothing, merchandise, or promotional items. The customization options such as adding text, uploading images, and using clipart work smoothly and give customers a lot of flexibility. It really helps improve the shopping experience and makes the ordering process much easier. What I also really appreciated was the support. When I got stuck while editing the application, the support team responded very quickly and helped us immediately. The issue was solved right away, which made the experience even better. Overall, a very useful app if you want to offer personalized products in your Shopify store.
Drukx · www.drukx.nl · outside the top 100k
L'application est inutilisable. J'essaye d'ouvrir l'application et ça charge à l'infini. Je suis obligé de refresh 50 fois pour que ça fonctionne. En plus de ça, la personnalisation est très limitée, on ne peut pas personnaliser selon toutes les variantes, ou alors il faut faire un produit par
Sprint Transfert · www.sprint-transfert.com · outside the top 100k
The app works very well. It takes a little time to learn where all the settings are, but the customer service team, especially Priyanka, was extremely helpful and supportive.
CIMC Group · www.cimcgroup.com.au · outside the top 100k
2 years later, revisiting the custom design issue. had even made my own in a liquid file, I revisited this app. the updates they made, in the time have dramatically improved the process from the shop side. If you use good product images, 1200x1200 and work through the initial set up on one product, this app can produce the holy grail for small shops, The process is understandable, but tedious for the first product. After that, it will work like a dream//// Currently being used with a product that has 25 variants and it works great. Has a bulk order feature i havent yet explored
DWO Services Printing · dwoprinting.com · outside the top 100k
I want to give a huge shoutout to the SB Custom Product Personalizer team and their support - seriously one of the most responsive and helpful support experiences I’ve had with any Shopify app. From day one, they’ve been patient, detailed, and willing to walk through complex setup questions, especially around variant image mapping, multi-side product views, and making sure the personalizer behaves exactly how we need it to for a real production environment. They don’t just give generic answers, they actually check configurations, explain options clearly, and help implement solutions. They’ve been supportive while we build a structured, scalable system for color variants, multiple garment sides, and accurate visual rendering - which is critical for a serious custom apparel store. The app itself is powerful, flexible, and gives customers a smooth visual customization experience. Once configured properly, it opens up a lot of possibilities for professional product personalization. If you’re looking for a product personalizer with strong support behind it, this team genuinely cares and works with you to get things right. Highly recommended!!!
Custom Tees · customtees.xyz · outside the top 100k
We’re a three member team building in this industry and working to make the workflow seamless through technology. We’ve been in this space for nearly four years and have tried 30+ design tools, but very few have delivered the mix of support and practical solutions we need this feels like a meaningful step in the right direction. Customer support has been excellent so far, responses are quick, clear, and genuinely helpful, which matters a lot when you’re using a product regularly. The app experience is smooth and thoughtfully designed the interface is clean, easy to navigate, and clearly built with usability in mind. I’m looking forward to more features that make the product even more powerful and flexible over time. Overall, it’s a solid app with a strong foundation, and the fast, reliable support adds real value. Thanks to the SB product design team for the work so far.
My Store · unranked store
It's a nice app
RIGHT GIFTING SOLUTION PRIVATE LIMITED · unranked store
the app's good but like it has some errors which are easily solvable when you talk with with their support team and like you can even customize this customizer app with your theme compatibility so its a good one to try
INKHUB · www.inkhub.in · outside the top 100k
Really helpful team, they were really quick to help me set everything up and get everything running correctly.
UNHO.mid · unho.mx · outside the top 100k
Great value for money. The integration and initial setup can be a bit challenging, but the customer support is responsive and helpful.
BALDAR · www.baldar.at · outside the top 100k
SB Custom Product Designer has been an absolute standout for us. Before choosing it, I downloaded, tested, and dissected at least 15 different customization apps. I had very specific requirements, and none of the others even came close. Their features are on another level. The app ties directly into Shopify’s inventory and variants, something most other apps didn’t support at all, or only did in a clunky way that still required manual intervention. It also blends beautifully with your Shopify theme. Everything looks native, polished, and consistent with the rest of the site. I didn’t realize how much that would matter until I saw how seamless it looked. On top of all that, their support team is fast & genuinely helpful. We worked with Sagar, Priyanka, and the rest of their team, and the experience was fantastic. We decided to pay for a custom modification to add a pricing feature that hadn’t been developed yet. Normally, I avoid customizing native features, but this ended up being one of the best decisions we made. They were thorough, quick, and reassuring from start to finish. They understood exactly what I needed (and my request was very specific). They provided a clear plan, quote, and timeline. Once we finalized the details, we placed the order and they got to work. They even finished early, which was impressive. The final result was exactly what we hoped for. The combination of powerful features, thoughtful design, and exceptional customer service is rare, and so appreciated. We’re excited to launch and use this resource!!! If you’re considering this app or thinking about investing in a customization, I can’t recommend them enough. They’ve earned every bit of this review.
Rhino Protective Wear · rhinoprotectivewear.com · outside the top 100k
I needed help with making my own section on my website for shirt personalisation and Jay from SETUBridge was very very helpful and even did it himself, he deserves a raise! 10/10 customer service
Unhinged Apparel · certifiedunhinged.com · outside the top 100k
Setubridge has been an outstanding partner for our charms e-commerce business. They built a fully customizable product preview page that works seamlessly and looks exactly as envisioned. The team clearly understands requirements from the first brief, translates them into smart technical solutions, and responds rapidly at every stage. Professional, reliable, and genuinely easy to work with — highly recommended.
BlingMyVibe · blingmyvibe.com · outside the top 100k
J'avais un problème avec le téléchargement d'images, mais le service client m'a aidé à fixer le problème en quelques minutes seulement! Merci!
Signé MC · signemc.com · outside the top 100k
Fast reply from support and so far very easy to use :) looking forward to explore this app moore
SkyDek · unranked store
Merci infiniment pour votre aide précieuse. Votre réactivité et votre disponibilité font toute la différence : chaque fois que nous avons besoin d’assistance, vous intervenez rapidement et efficacement. Votre professionnalisme, votre sérieux et la qualité de votre accompagnement sont très appréciés. C’est un réel plaisir de pouvoir compter sur un soutien aussi fiable.
VARMPRINT · varmprint.com · outside the top 100k
This app is perfect for my business. Its easy to use and if I need help the team are never far away. I tried other apps before hand but the support was just not there or it took way too long to help me. The team at SB Custom are very quick to respond to any of my queries. I havent had any issues using the app, just needed some help with a couple of things setting up my products. Extremely happy.
The Cherry Bomb Shop · unranked store
Funktioniert richtig gut, man kann wirklich sehr gut Produkte Designen. Die Einstellungen sind leicht zu verstehen und man kann sehr viel selber einstellen. Einige dinge kann man nur durch den Support einstellen lassen, dieser ist jedoch fast immer erreichbar und hilft sofort weiter. Ich bin sehr dankbar für diese App, da mein Shop sehr darauf basiert.
Mini-Print · www.mini-print.at · outside the top 100k
Très réactif, vraiment très sympa, compréhensif et très efficace. Juste parfait
VM Stores · www.vmstores.fr · outside the top 100k
Support was very helpful and fast, app works really well !
Instant Mugs · instant-mugs.com · outside the top 100k
I had a great experience with customer support, thanks to Priyanka. Her response was instant, and she demonstrated excellent product knowledge throughout the conversation. She guided me smoothly at every step, making the entire customer journey easy and pleasant. Honestly, the support she provided was outstanding and very professional. Great job, Priyanka!
Decoinks · www.decoinks.com · outside the top 100k
Priyanka has been extremely helpful throughout the entire process. She patiently guided me with the Product Personalizer setup and resolved many of my issues. I really appreciate her support and dedication. She has also promised that she will complete the full setup for me by tomorrow. I am very satisfied with her service and grateful for her assistance.
SKSC PRINT · unranked store
Une prise en main rapide et intuitive. Un service client très disponible et au top. Merci Jay et Pryianka ! Je recommande cette application !
Marion Papillon · marionpapillon.ch · outside the top 100k
App is super simple to use. If for some reason I have any issues, customer support is always there to help. Will definitely be recommending this app to other users. Thank you Jay for all your help & guidance!
DYSAN EMBROIDERY · dysanembroidery.com · outside the top 100k
Update: They've updated the app it's working well. Their tech support has been responsive and helpful. I've upgraded my review to 5 stars. I've stuck with this app through the upgrades as it has certain customization options the other's I've viewed don't. I recommend it for your business.
The Coolest Cooler · www.thecoolestcooler.com · outside the top 100k
Very quick to respond and help :)
www.piodesign.se · piodesign.se · outside the top 100k
Quelques bugs sur la personnalisation mais heureusement un SAV efficace. Merci à Priyanka, la personne qui a géré mes problématiques.
GOLFPRINTSTORE · golfprintstore.com · outside the top 100k
返信が早いです
goencha_btob · unranked store
Apart from certain features being slightly harder to configure, the app has been really great. The customer service is also excellent; we had a minor issue for which we contacted the team and they solved it very fast.
Sentinel Equipment · sentinel-equipment.com · outside the top 100k
Customer servise is good. App also is good.
MAYA TX · txmaya.com · top 100k store
The SB Product Personalizer app works great for customization. Priyanka helped me set up the color variants and also guided me with the bulk add-to-cart feature. The support team is very responsive and provides excellent assistance. Highly recommended!
June's Tees & Things - Custom Printing · unranked store
otomatik kırpma özelliği harici kullanışlı. Bazı geliştirmeler yapılabilir. Uygulama desteği çok yardımcı oldu.
Kılıf Al · kilifal.com · outside the top 100k
I really wanted to love this app. The concept is brilliant, and I truly believe the developer and support team did their best to accommodate my requests – they were responsive and tried to help. But the reality is, this app is simply not ready for use in a live store. Despite its potential, the app was buggy, unpredictable, and difficult to rely on. It caused issues with my product pages, preview functions often failed, and the customisation experience for my customers was far from smooth. As much as I appreciate the effort behind it, this kind of app should not be released until it's fully tested and functional. A broken customiser does more harm than good, and unfortunately, that was the case here. I sincerely hope the developers continue improving it – but for now, I cannot recommend it.
READY2PRESS2024 · unranked store
I’ve been using the SB Product Personalizer App and it has been a great experience. The app works smoothly and makes product customization simple and effective. What really stands out is their support team—they are quick to respond, professional, and always ready to help with any queries. A special mention to Priyanka, who supported me really well and guided me through the setup process with patience and clarity. Overall, I’m very satisfied with both the app and the excellent support provided. Highly recommended!
Shirt: · unranked store
Ho avuto un problema tecnico ma tempestivamente hanno risolto l'inconveniente.
Lencon Incisioni · lenconincisioni.com · outside the top 100k
The support Priyanka is very fast and will help with everything. The add-on is exactly what I was looking for. The price is great. I recommend it.
JustCustom · justcustom.cz · outside the top 100k
good
Matmuis · www.matmuis.nl · outside the top 100k
Thanks to Priyanka for the quick and helpful support during the module setup. The app looks promising for simple, one-off products without variants, but it feels a bit limited when it comes to more dynamic like the price. For example, the image bank is only available in English, and there are no ready-to-use templates. That said, the team is responsive and open to developing custom features if needed, which is definitely a plus.
ANTISTATIK STORE · antistatik.store · outside the top 100k
They promised to refund the money tomorrow, then as soon as the money would reach the account, and so on, but in the end they never refunded it. I asked them several times, and every time they said “tomorrow, tomorrow.” You can keep the money; this is a warning for other buyers. Regarding the app: + Support responds and helps with setup - Doesn’t work with variable products - Doesn’t adapt to needs, very few settings - Does not cover personalization needs due to lack of features, especially if the product is variable.
Posters and canvases of high quality · canvartin.com · outside the top 100k
"SB Custom Product Personalizer is easy to use and works perfectly with my Shopify store. I like that it integrates directly into the Shopify admin and supports the latest themes. Their support team is very quick and helpful whenever I have questions. A great tool for offering product personalization to my customers."
Magic Print | Custom Printing UAE · www.magicprint.ae · outside the top 100k
Atencion por el chat perfecta! Tenia un problema para que apareciesen las variantes de los colores en las camisetas personalziadas y me hicieron ellos directamente los ajustes para que todo estuviese bien, pidiendo permiso para acceder a mitienda de shopify como administradores. Gran ayuda y muy rapida.
Kolortees · kolortees.eus · outside the top 100k
Amazing effective and fast customer service
Pixelwave · unranked store
Установил приложение, настроил, но в карточке товара не отобразилась настройка. Техподдержка быстро помогла с этим.
My Store · unranked store
Service client au top !
Melty Shirt · meltyshirt.fr · outside the top 100k
I had such high hopes for this app. The concept is beautiful but the functionality is not. The issue begins with response time on getting help off on weekends and not available during normal hours make it hit and miss. Moving on the next issue is the app has issues functioning on phones and tablets. Which these days are how the world operates. They tell me everything is fine on there end but what does it matter if the customer can’t use it. I tried to fix it by paying for the better package but it’s all the same. Some pictures up load some don’t same file type. Controlling the design area not easy. I’ve spent months working with it and I’ve finally given up. Sorry for the two stars but people should know what they are paying for. Wouldn’t care if it was free but this hasn’t been worth the money.
Hood T-Shirts · unranked store
This App has upscaled my site. Minor hiccups were quickly resolved. I am thoroughly looking forward to the new upload quality feature that has been introduced to fulfill customer orders.
Teez That Pleez · teezthatpleez.com · outside the top 100k
I’m really impressed with the customer support – especially Jay, who handled my requests with professionalism, speed, and great attention to detail. He clearly understood my needs and guided me step by step with patience and clarity. Thanks again for the amazing support! I highly recommend this app.
Ma boutique · unranked store
No tiene las funciones que dice, muy pobre app
SELLOS DE GOMA GUADALAJARA · unranked store
You can't change the color of the t-shirt which is a basic option that is supposed to be included, but it was confirmed to me that its not available at this moment. You need to wait for them to fix some bugs in a few weeks... So it does not do what is advertised.
Wild Prints · wildprints.ca · outside the top 100k
A very useless app, honeestly. Even tho i could not use it because it did not have the features it promised, I installed ii almost immediately and still got charged for it. Very bad experience. If zero star exists, that's what you deserve.
Studio Print Pro · unranked store
Vielen dank für die tolle und schnelle unterstützung. auch für den support samstag
Petra´s Kreativstüberl · xn--kreativstberl-4ob.de · outside the top 100k
Great product customizer. Their support team is helpful and responds quickly to any of our questions. Highly recommend this plugin!
Mijntapijt · mijntapijt.be · outside the top 100k
fantastic app, even more fantastic support. quick to reply, willing to help no matter what. the app is much easier to set up and use than other version i tried, and MUCH more affordable. if you are thinking about kickflip or customify, stop. use this.
DETROIT DECAL & APPAREL CO. · detroitdecalandapparel.com · outside the top 100k
The image upload drag and drop functionality is perfect for providing flexibility to the end user. Then the same can be done with the text options. The end results are brilliant! Customer support and response is quick and very helpful. Highly recommend this app if you are printing or engraving business.
Engraving Arts · unranked store
¡Encantado con esta app de personalización para Shopify! La atención al cliente es excelente, con respuestas rápidas y útiles. La aplicación es extremadamente intuitiva y fácil de usar, permitiéndome configurar todo en minutos sin ser un experto técnico. Ha transformado la interacción de mis clientes con los productos, aumentando su satisfacción y mis ventas gracias a sus robustas opciones de personalización. La integración con mi tema de Shopify es perfecta, manteniendo el diseño impecable. En resumen, una app potente, fácil de usar y con soporte de primera. ¡Totalmente recomendada para llevar tu negocio al siguiente nivel!
VIRAGO Barcelona · unranked store
Jay 100%recomeded for customer service and SB CUSTOM PRODUCT DESIGHN works for my website
Homeside Embroidery · www.homeside-embroidery.co.uk · outside the top 100k
This app is absolutely perfect for personalized products! It was incredibly easy to install and set up, and we had it running smoothly in no time. The user-friendly interface makes customizing products effortless—even without any coding experience. Plus, when we needed adjustments, the support team was there immediately to help us out. Highly recommended!
Prozente Momente® · prozentemomente.de · outside the top 100k
The SB Custom Product Personalizer app consistently underperforms. Throughout our use, the app repeatedly froze, crashed, and failed to load critical features. Functionality was inconsistent, with key elements like layer previews, image rendering, and custom text inputs breaking without explanation or any apparent fixes in updates. Numerous bugs persisted across different browsers and devices, indicating deep-rooted issues in the codebase. There was no visible quality assurance or regression testing behind releases. Even basic tasks like saving custom designs or syncing changes would stall or trigger error messages. Communication with support was inefficient and disorganised. Response times were slow, and technical inquiries were often met with vague or copy-paste replies. Follow-ups would go unanswered for days, and tickets were closed prematurely without resolution. The onboarding that was promised during signup was inadequate. It lacked structure, depth, and professionalism. We were left with minimal guidance and had to troubleshoot the platform largely on our own. Overall, the product felt like an unfinished prototype rather than a dependable, production-level solution.
READY2PRESS2024 · unranked store
This app has been a game-changer for our store. From the moment we installed it, everything just worked. The interface is incredibly intuitive, making it super easy to set up custom options without needing any coding knowledge. It lays out beautifully on the screen — both on desktop and mobile — which is a huge plus for our customer experience. One of the standout features for us has been how seamlessly it handles complex forms. Whether it’s dynamic input fields or file uploads, it performs exactly as expected. The design is clean and responsive, so customers aren’t overwhelmed or confused while placing their orders. On top of that, the customer service has been outstanding. Anytime we had a question or needed a tweak, their team responded quickly and went above and beyond to help. It’s rare to find an app that combines great functionality with such strong support, but this one nails it. Highly recommended if you're looking to offer personalized or bulk order forms — this app does it all and does it well.
YouthSportsJerseys.com · www.youthsportsjerseys.com · outside the top 100k
perfetto siete dei geni in pochi minuti risolto tutto e subito Seriamente impressionato da questa app per la progettazione di prodotti! Non solo è incredibilmente utile e velocissimo rispetto a tutto il resto che ho provato, ma anche il supporto è di prim'ordine. Un enorme ringraziamento a Jay: il loro aiuto è stato fantastico e ha davvero fatto la differenza. Se stai cercando uno strumento di progettazione potente ed efficiente con un team di supporto alle spalle, non cercare oltre!
STREET STYLE · www.street-style-rimini.com · outside the top 100k
THE SOFTWARE WORKS CORRECTLY, THE SERVICE AND RESPONSE IS FAST. I RECOMMEND IT
Just1Sport · just1sport.store · outside the top 100k
Great app, would highly recommend it. Great customer service.
Xavier Boutique · xavierboutique.com · outside the top 100k
I really like this app because it presents a very simple, easy-to-understand user interface to my customers. It meets my business need when it comes to easily allowing my customers to make their custom design. They also responded fast after 3 days from the time I emailed them (they're off on that weekend). And they solved my tech problem in relation to their app. The things that didn't meet my business need was it currently only supports the store's default currency, when my store supports multi-currencies. I also do not know how it integrates to my preferred print-on-demand provider, although the product description in the Shopify app store says that they do support it. I'll definitely reconsider this app in the near future, when those business needs above are timely addressed. If you don't have those business needs like mine, then this app maybe for you!
TrulyFulfilledLife.com · trulyfulfilledlife.com · outside the top 100k
The support team was amazing! They listened to all my concerns with patience and solved everything within a day. I was really impressed with their quick response and efficient solutions. Great service all around!
All Cotton and Linen · www.allcottonandlinen.com · top 100k store
Por el momento todo fuinciona correctamente. Soporte genial y muy rápido.
xozobrand · unranked store
their are great team, customer raised problem, they can fixed them asap.
EDUP IPHONECASE STORE · unranked store
So far so good. I was having trouble getting my variants to sync with the customizer app so I reached out to support. They went in and fixed it for me. Just added it to the website so we will see what the customers thing but as far as support goes, they have been great.
TheCraftpreneur · thecraftpreneur.diy · outside the top 100k
SB Custom Product Personalizer is so detailed with necessary options to express your unique ideas for you and your customer unique style. if any problems arise SB Custom Product Personalizer custom service is a click away, they are surely to walk you thought to correct any issues. this app every simple even though i needed help now I'm confident in starting my business and watching it grow with the support of SB Custom Product Personalizer thank you for creating this app for growing business owner
Lovefrap · unranked store
Had a great support here. Really friendly and fast. App gives a great plus for customer experience and designing own product in a easy way.
Textilstudio Davos · www.textilstudio.ch · outside the top 100k
Nice App , Easy to setup and User Friendly , First class support for the customer support team. We will get Instant replay form the customer support for any help that we need. When compare to other apps Price is Cheaper, User friendly and we have very good support.
Try Again · unranked store
The plugin was a great first experience on the store and the customer service was very enthusiastic.
Possibox · www.possibox.com · outside the top 100k
On the first day, I was pleased with the customer service. However, on the second day, when I had additional questions, the response time was noticeably slower. I inquired about extra features and was informed that while these were available, they required an upgrade to a higher-tier plan ($49.99 per month). I accepted the higher price on the condition that I would receive the requested features. Unfortunately, after waiting two days for a demo without any follow-up, I decided to switch my custom product designer to “CUSTOMIFY.” I now find that this new design editor (Customify) better meets my needs and includes all the necessary features.
Rozovy · unranked store
Bon service
TDR360 · tdr360.com · outside the top 100k
I installed the app to see if it will work for my store. They said if something is wrong they will give me a refund directly. The app didn't meet my needs, I uninstalled it shortly after but I still need to pay them for this.
The Jewel Heart · jewelheart.ro · outside the top 100k
Great app with great support - the customer design interface looks much better than the app I was using. Pretty easy to set up and once you get going its very simple to set up your products
Galaxy Tees · galaxytees.shop · outside the top 100k
Customer support is super quick and professional ! thanks Jay
NP Laser · www.nplaser.gl · outside the top 100k
So far, so good! Jay really helped me out with setting everything up, and I couldn’t be more pleased. The app is lightweight and straightforward—no unnecessary clutter or features to confuse you. It’s exactly what I was looking for to personalize my Shopify shop. Now my customers can easily add names, pictures, clipart, and more to their orders, making their shopping experience truly unique. It’s simple to use, efficient, and doesn’t slow down my site, which is a huge plus. Highly recommend it to anyone looking to add a personal touch to their products without any hassle!
Dreizack · dreizackjewelry.com · outside the top 100k
Decided to re-brand my store and allow customers to design their own shirt or use my provided designs at an Affordable Price. I searched high and low and came across Custom Product Designer. From install to configuration the APP was smooth and simple to use. They also have provided A+ customer support. There were some issues that needed resolved and Jay provided timely and fast support. Here is to the new partnership hopefully this will take my store to next level without having to rely on drop-shippers or print on demand providers I now have it in house. Swing by some time www.badhounds.com
Bad Hounds · unranked store
This app is really amazing. It offers all the customization options I was looking for. Let's see how it performs in the future, but as of now, it’s good to go. The customer service is the best part, and I would like to mention it especially. They provide prompt responses and satisfactory solutions. Thank you!
His'en'Her - Shop T-Shirts For Men & Women Online · hisenher.com · outside the top 100k
SUPPORT SUPER
SOUVENIRS SHOP · www.souvenirs.se · outside the top 100k
Custom Product Design Studio has been the best option I have been able to find for our store. It is very easy to setup, cost effective, and the support team will go above and beyond to ensure you are happy with their app - including a little custom coding to see your needs.
Country Club Place Embroidery · www.ccpembroidery.com · outside the top 100k
Strong editor, focused mostly on multi-object placement that includes user-driven manipulation of text, stickers, colors, etc. I recommend this for those of us wanting to provide maximum design freedom to the customer while maintaining control of what the customer is capable of doing. The customer-facing UI feels like a typical simplified graphic editor similar to Pixelmator but stripped down to whatever options you choose for the user to have, and this is perfect for layered designs that customers want to make on-screen. There are no bounding boxes or static text fields, so all custom text will be placed by the user during customization as well as any uploaded or preset art you've got for them. Text objects must be created by the user independent of your preset. Since this one didn't quite suit my needs at the moment, I'll be trying something else, but there is a real advantage here to a few of the features I've seen here: - Vectorized exports (assuming it does not include the background) - Instant support - Stencil & art collection organization - Quick loading Suggestions: - Implement bounding boxes to limit appropriate object locations - Create a static text object driven by user text input that fits within a defined bounding box - Background removal for uploaded art - Remove 700x1000 aspect ratio limit on masks - Allow for the addition of help tags in the customer UI
AuchShop · unranked store
It is one of the few print-on-demand apps that can fit our company's products, and it is easy to set up and use. Thanks to the support team for their patience and guidance!
TRENDYBAY · thetrendybay.com · outside the top 100k
We've been looking for an easy way to add customization to our products, and this app has been perfect. As this was our first time implementing something like this, we had a couple problems, but the support team was incredibly helpful and guided us through the entire process!
Custom Cup Factory · customcupfactory.com · top 100k store
seems to work well, I like it so far. Do need to contact support to get my sizing variants to work right, seems responsive and willing to help. So far, so good.
AZ Print Factory · azprintfactory.myshopify.com · outside the top 100k
Best Team. Super Support und schnelle Antwort. Wird alles sofort umgesetzt.
EinsEinsZwei · einseinszwei.shop · outside the top 100k
Great product easy to set up and easy to use customer service is top notch help me with a simple add-on highly recommended
ohyeafab llc · ohyeafabllc.com · outside the top 100k
Exceptional customer support! The team at Customer Product Designer Studio went above and beyond to resolve my issue. Their communication was swift, and their response time was incredibly fast. Highly recommend this app and their top-notch support team!
My Store · unranked store
Quick turnaround time issue was fixed within ten minutes. A+
N R D R · unranked store
This app works great! I was able to set everything up as an amateur in development. When using it, I only found out that I was missing something. On enquiring with support, they offered to develop it specially for me. I never expected that answer. And the results are super! I can recommend this app to everyone!
Winkel van Katoen · unranked store
ok en train de tester l'application
SAS N&S Créa · unranked store
¡Amazing product! Support is incredible and always responded. Totally recommend it
iCase · icase.uy · outside the top 100k
I have loved this so far. Support has responded at the latest within 24 hours, oftentimes faster. This app has really helped me design my Laser Engraving website and offering the customization options similar to other giants in the industry like Yeti. Looks very professional and love it. Support has been able to walk me through so much and be helpful with walkthroughs and screenshots. I look forward to continuing use of this app!
Doro Laser Engraving · unranked store
Great Product, Had quite a few little bugs to start of with but support is fantastic and just explained the issue and they fix it every quickly. Great to work with such professional people. Highly recommend.
123t Australia · www.123t.com.au · outside the top 100k
Best app so far. Outstanding customer service. Fast resolution, very helpful.
AKC UNITED · akcunited.com · outside the top 100k
Product Personalizer Studio is an absolute game-changer for online shop owners! The app offers an incredible range of customization options, allowing customers to easily create their own unique designs on a wide variety of products—from t-shirts and mugs to phone cases and more. The flexibility it provides, with features like image uploads, custom text, and a wide selection of fonts, patterns, and colors, truly sets it apart. What makes it even better is the ability to design on any part of the product, giving customers full creative control. Plus, it's super easy to use on any device, making it accessible and convenient for everyone. And let’s not forget the excellent support team—always responsive and ready to help. If you're looking to elevate your store with personalization features, this app is a must-have!
INSPIRE CREATE · unranked store
Very good customer service!
Bauernschurz.com · www.bauernschurz.com · outside the top 100k
What an easy to use app and it gives you so many options for your customers to customize my products. Like any new app to work with there are some things I had to learn on how it works. I worked with support a few times and they were constantly there to help and were very fast. Jay is awesome! I am looking forward to implementing this across all my products.
Timbertale Studio · unranked store
Very impressed with the attention I was given in setting this up. And the person that helped me, Samta, was quick with her responses and highly efficient! I recommend this product over all the other customization products, if not for the customer service itself!
The Sticker King · unranked store
We as a company enjoy it very much, its so usefull that other customers can use custom design now made by them. We are looking forward to see more from the app and maybe future updates.
Mad Dog Sports · maddogsports.co.uk · outside the top 100k
I'm very pleased with the support and service provided by this app. Their team has been incredibly responsive and proactive, often going above and beyond to offer extended support. The app itself functions smoothly and meets our business needs perfectly. What truly sets them apart is their understanding of business priorities and timelines. They consistently complete changes ahead of critical demos, ensuring everything is ready to go without any last-minute issues. Overall, I highly recommend this app for its excellent functionality and an outstanding support team that delivers real value. A great experience from start to finish!
Xtreme Designs · unranked store
Good app! Just started working with it. Support is great.
Trendy Towels · www.trendytowels.com · outside the top 100k
This app is amazing! Their customer service is very helpful and quick to help you with any questions you have regarding integration! I highly recommend and am so happy to be using this app on my site! 10 out of 10 would recommend!
Custom Apparel & Prints for Every Occasion – Made Just for You! · unranked store
Much better then i expected - perfect app for letting customers preview there designs. will save me so much time creating mock ups in future 100% reccommend.
Branded by Sammi · unranked store
Customer service is great and a fun product to learn
SNAFU Customs · snafucustoms.com · outside the top 100k
The app is all we needed and the support is great! Will definitely gonna keep using this app!
My Store · unranked store
Great Custoemr Service. there might be other fancy apps out there but this is by far the best Value for yoru money and best support
Malebasics Colombia · unranked store
Helpful and prompt troubleshooting. Otherwise a good product!
deboer wetsuits · unranked store
The support team really knows their stuff, and Jay is an awesome support partner. Super helpful and makes everything so much easier.
prinkfinity · unranked store
Excellent customer service and many customization options! Highly Recommended! I am impressed with the pre-loaded clip art options and it's the only custom design app that allows you to upload your own fonts. Any issue I had was addressed immediately and they have a great team ready to help!
Abstract Apparel · unranked store
Assistenza molto molto veloce. Mi hanno risolto subito un dubbio che avevo, in maniera professionale. App stupenda.
Identity GraphicLab · unranked store
We have tested out several other product customizer apps on marketplace. This one is the easiest and most cost effective of them all. Support is outstanding and has quickly resolved any issues that we had. If you are looking for a product customizer for your site, look no further!
Ace in the Lowell · unranked store
Great customization options & fantastic support! Support walked us through how to set up items, shared thorough instructions, and even offered to set up an item for us. Custom Product Designer Studio is a wonderful app for any business that offers customized items!
Lucid Ink · lucidinkprinting.com · outside the top 100k
Very helpfull folks, had some issues and these people just helped me instantly and gave me some tips on the go 10/10 would recommend this!
Quotes For Clothes · unranked store
excellent service, they helped me very quickly to solve the problems and are very willing to assist you at any time, also the cost of the service is good, recommended!
Il mio negozio · unranked store
The team is incredible! They are SUPER responsive on their chat feature and helped me with a few set-up issues that I was having. Their team came right in and told me exactly what to do. Would recommend anyone who needs to create custom products! (Colors, logos, etc. and integrates super well with your site)
TITAFIT Company LLC · www.titafitco.com · outside the top 100k
Incredibly robust tool with a quick response team.
HeadzRest · headzrest.com · outside the top 100k
Good application and top support
Les créa de Lilie · unranked store
Jay really helped me with my questions and gave me a better understanding of how it all works. Very polite and friendly
Printed For You · unranked store
Great customer service, helped me through figuring out the app. Highly recommended
Century 21 Bravo Store · c21bravo.store · outside the top 100k
A good quality app for the price and customer service is always available. The customization interface is not as easy to use as others I've seen. I still recommend this app if you are looking for something affordable and need prompt answers if you have any questions.
Royal Shirtery · unranked store
Le service après vente est super réactif, je recommande +++
THE ANGELS · unranked store
Why are you installing your app? Our browsing history is gone. The website is reporting an error. Can you take a look at it for us Custom Product Designer Studio $7.99 Standard Plan: 2024-04-23 - 2024-05-23 账单编号 228389259 jacklaw797@hotmail.com
Milachic® Customized Basketball · unranked store
I recently used custom product designer to create my own product, and I have to say that my experience was extremely positive. First of all, I found the module interface to be consistent and user-friendly. The customization options were clear and well-organized, making it easy for me to navigate through the different steps of the process. In addition, I really appreciate the responsiveness of the customer service who helped me with my configuration today. I recommend !
Ma boutique · unranked store
Great App. Best Support Team. They help me to customize the App as per my requirements. Thank you very much Team for all your support.
Funnocracy: Of the Kids, By the Kids, For the Kids | Kids Games, Toys · unranked store
Not bad, although there are some questions, they patiently answered them. thanks
OhMyDesignidea · unranked store
Very good customer service, quick and good.
Stickerbutikken.no · stickerbutikken.no · outside the top 100k
mega guter und netter service. sie konnten mir alle fragen schnell beantworten und alles schnell so hinbekommen wie ich es möchte. danke für den service. app ist toll!
Saraaras · saraaras.de · outside the top 100k
this app doesnt work
Lucinda's Boutique · unranked store
great app, perfect for our site. and when i needed support, it was sorted in minutes. really helpful!
Harrison Multimedia · www.harrisonmultimedia.co.uk · outside the top 100k
Einfacher Aufbau des Customizers und super Support!
Theo & Frida · theoundfrida.de · outside the top 100k
Such an amazing application contain's all the features, including price increments as per images and text as well. Also, the support team is so quick and responsive. Keep it up, team and i will refer this app to other person as well.
Switcher · switcher.com · outside the top 100k
Really nice app and good customer support
Printeed · unranked store
I don't want to be mean and make bad comments publicly, but if you have any self-respect, then don't install this. The price corresponds to the quality.
foralltastes.lv · www.foralltastes.lv · outside the top 100k
Fantastic app. Great customer service, always helping and giving solutions since minute one. Several personalization options. I truly recommend it.
Flipcase · unranked store
The app didn't work at the beginning, but the costumer Services was amazing, in 2 days, they fix the problem... and then we need a different configuration of the app and they change it in 2, so, the app works well, but the services and customize of them is better. about the app, even in mobile view, works, so, that was something that we need, and they helped us with that.
Speed Process Mexico · unranked store
Their app doesnt even work, they said they would get it working and during that time the free trial ran out, and they charged us the monthly fee, still doesnt work, uninstalled. Not happy about this company nor their app. It is as if it is a fake app only get your account charged the fee. Total rip off.
My Store · unranked store
The function is very good, but the uploaded template image can only show half, I think this is a bug, please solve it as soon as possible
10printer · unranked store
Truly AMAZING service! The support team has been able to help me make the app exactly as II need it. GREAT SERVICE and real experts. Thank You!
Scrubalovable · scrubaloveables.com · outside the top 100k
Good Great customer service! The response time is very quick and they are really helpfull people. I wanted some extra help for extra services and the same day they helped me with it! I'm very greatfull
Ueco Shop · unranked store
Great customer service! The response time is very quick and they are really helpfull people. I wanted some extra help for extra services and the same day they helped me with it! I'm very greatfull :)
Reha-Reclame · unranked store
The application process is really convenient at the same their support is very accommodating that really help you to solve your problem
My Store · unranked store
Had a couple of issues on setup but the team at Setubridge were excellent and swiftly fixed the problem. They went to the trouble of making a short video in both instances showing that they had fixed the problem. This product deserves to be successful just needs a little more documentation which I am sure will be forthcoming.
Remembrance Drapes · unranked store
It's Working well, Very Supportive for my Business. Working all customizable products .... Amazing Support!!!
PRECISE Trading LLC · unranked store
Customer support is very helpful and responsive to questions and concerns. The app does what it needs to do. If you're looking for a simple and straightforward product designer app, this is the one. Update: The app has little issues such as the clip art no longer showing up and when a customer clicks the customize button sometimes the upload file button does not appear. The app works sometimes.
School Staff Apparel · unranked store
Great app for business looking to grow. Great price, and what I need for my small business.I’m so happy I found them.
uimaginestudios · uimaginestudios.com · outside the top 100k
This is full waste of time worked for 2 days and then stopped working and showing this... ( nodeapps.setubridgeapps.com refused to connect )
Custom world · unranked store
Funktioniert überhaupt nicht, also wirklich nichts funktioniert. Es gibt keine Testphase, die Gestaltung funktioniert nicht, der Designdownload ebenfalls nicht. Frechheit.
Regio Trade GbR · www.regio-trade.com · outside the top 100k
I just started selling customizable garments and this app is all I needed, very straight forward, simple to use and the devs are super helpful and fast with some customization I needed. strongly recommend
Noir et Noir · www.noiretnoir.ca · outside the top 100k
Für diesen Preis habe ich noch nichts besseres gefunden, für meine Bedürfnisse reicht der Funktionsumfang der App aus, dennoch wäre schön wenn der Kunde nicht nur ein, sondern mehrere Bilder hochladen könnte um das Produkt zu personalisieren. Der Support antwortet schnell und ausführlich, somit auch Top - 5/5
nutty.deluxe · unranked store
The customer service on this app is absolutely amazing ! They’ve gone over and beyond to help me with customising my products on my website. Thank you very much I appreciate it.
Personalised Cookies NZ · personalisedcookies.co.nz · outside the top 100k
I have to say out of all the apps I’ve tried with a design studio, nothing compares to this one. Why? I’ll tell you why, one word, communication! I asked them to add specific things to the studio that I know my customers want to use when designing a shirt. Thank you very much to Axay who masked all the photos for me so that I could really maximize my customers experience! Couldn’t have made this possible without you and your wonderful responsive customer service! Thanks again!
Infinite Potential Enterprise · infinite-potential-clothing.myshopify.com · outside the top 100k
Nice app. Simple. Technical team is very helpful and communicative. Hopefully the application can be developed again
Altracase · altracase.com · outside the top 100k
Wonderful app, and simple to use Install this and you wont be disappointed. Had a few issues at first, but the technical team were straight on it and rectified the issues within 24 Hours
Mansuri · mansuri.co.uk · outside the top 100k
This app is priced best among its competitors. The personalizer works well. There were some functional issues but the developers were prompt and helpful enough to address them quickly.
Funkup · unranked store