VOL ‑ Surcharge & Product Fees · Orders and shipping
Every review we hold for VOL ‑ Surcharge & Product Fees, quoted in full, with the store that wrote it.
Bigger stores rate VOL ‑ Surcharge & Product Fees at least as well as the crowd does. The store behind each review is the part the App Store never shows.
90 reviews pulled · 3 carry a rating and no text · 85 long enough to quote · 2026-04-09 to 2026-08-21
Every review we hold, newest first
This app solved our issue of not being able to add on a setup fee to custom created pieces at check out. It was a simple affordable solution for us that will make a big difference in cutting down time for our sales team. Customer service was prompt and extremely helpful.
thevinylhubhsv · thevinylhub.com · outside the top 100k
Hele goede en snelle service
Van Twentse Bodem · vantwentsebodem.nl · outside the top 100k
One of the easiest experiences ever! Installed and was instantly greeted by the founder who built out the fee we needed to implement in under 15 minutes. Works incredibly well as an auto fee to apply for POS!
ALT. Fragrances New Jersey · unranked store
Great and useful product, it's a must have if you sell beverages in certain EU countries, great support
LacertA Winery · lacertawinery.ro · outside the top 100k
absolutely amaziing - not only does it do exactly what its supposed to but the devos and call cetre associates are banging - even creating a new discount flow ust for me and my business needs - HIGHLY RECCOMMENDED
NoshRocket · unranked store
Thanks Vugar, appreciate your quick help up in setup.
Confident Kids · www.confidentkidsclub.space · outside the top 100k
amazing support and great men vugar
Orient Fragance Wholesale · wholesaleorientfragance.com · outside the top 100k
Great experience and support so far. able to set up fuel surcharge in no time. No glitches- just a solid solution that does what it promises.
Haalni · haalni.com · outside the top 100k
Got a great support. such a simple app that comes with vary solutions. We needed a solution for more advanced fee scenarios and VOL Extra fees handled adding a surcharges without any workarounds.
Avirona · avirona.co.uk · outside the top 100k
We’ve been using VOL – Charge Fees & Tariffs on our Shopify store, and it’s been easy to set up and use. It does what we need without making things complicated, and the support team has been quick and helpful whenever we had questions. So far, we’re very happy with it.
Anbernic · anbernic.com · top 10k store
We were worried about those apps that add hundreds of $0.01 items to the cart… very happy that found VOL Extra Fees that handles % fees properly without crash.
Capelli E Pelle · www.capellipelle.com · outside the top 100k
Useful app with super responsive developer! Had a couple custom requests and Vugar was so quick to work on changes! He was able to understand and meet our unique needs in a friendly and timely manner. Highly recommend!
ColorCase · www.colorcase.com · top 100k store
App worked as intended with no issues
BLDG4 · www.bldg4.com · outside the top 100k
Vugar provided exceptional assistance during the setup of our custom fees, significantly streamlining the process for both our team and our customers. Despite encountering several complex and non-standard scenarios, Vugar remained highly supportive.
The Makerss · www.themakerss.co.uk · outside the top 100k
easy app to add an extra fees. got all set in a couple of minutes. support by Vugar was another level. highly recommending VOL apps.
Atharbloom · atharbloom.com · outside the top 100k
We've been testing this app for a couple of weeks now and it works great. It's given us a way to charge users for ice packs and insulated shippers when they buy products that are at risk of melting in transit. We had some questions during initial setup and configuration and the developers were super responsive and helped us get it working the way we wanted it to right away. I would reccomend this app if you're trying to automatically add fees.
Capital Candy Jar · capitalcandyjar.com · top 100k store
Really brilliant customer service. Helped me out with a non standard option. Thank you!
Things You Can Buy by Modernist Estates · thingsyoucanbuy.co.uk · outside the top 100k
Excellent app with great support. added a tarrifs easily - very simple to use!
Corporate Food Gifts · corporatefoodgifts.com · outside the top 100k
This app has been a great solution for adding tariff-import-related surcharges to our orders. It’s flexible for our use case and much easier than trying to build something in cart. Really happy with the support so far.
Zeen Haven · zeenhaven.com · outside the top 100k
great service - easy integration - looking forward to using VOL as we build our business
Liquid Shredder · liquidshredder.com · outside the top 100k
Amazing app. Amazing service. We had 75+ fees to build (and then duplicate across 12+ stores). Vugar and the team helped expedite the entire process and ensure all the fees ran smoothly (and in accordance with all rules). We had tried many other fee apps and our unique setup broke every one of them. VOL is still working perfectly 2 weeks in. Highly recommend!
The Sobr Market · www.thesobrmarket.com · top 100k store
Very nice app - easy to set up and configure. Excellent and fast customer service!
Jess Bakeshop · jessbakeshop.com · outside the top 100k
I love apps with highest ratings, that tells a lot about their suport. I just added an environmental fee to my store, and I've been treated very well by owner of this app. he personally helped me to set up extra fees for our services.
Fazimart · fazimart.com · outside the top 100k
Vugar has been fantastic to work with! The Vol Charge Fees app is simple, straightforward, and very easy to set up. What really stood out was the support—Vugar reached out almost immediately to offer assistance and took the time to help me troubleshoot and customize the app to work perfectly with my Shopify store. It's rare to find this level of customer service. Highly recommend both the app and Vugar if you need to add custom fees to your store!
Champion Trophies · championtrophies.net · outside the top 100k
I just implement additional fees without workarounds, and the whole process was very simple. I did now know that there is a such apps. support by Vugar was increadable - very positive and responsible.
Saudexa · unranked store
I needed to add extra service fees, and it’s been easy to manage it via this app. Support has been patient with me. Thanks a lot!
Shopzyra · shopzyra.com.co · outside the top 100k
We needed to add an extra charge to certain products and this app made it easy. It works well and looks clean - added a customs fee with no effort. the support team went above and beyond to help us with set up.
Beard Craft Essentials · unranked store
Vugar was very helpful, friendly, and patient. He reached out to me when he saw that I left feedback that the app didn't quite work for us. Due to that fact, I gave this app a second look. He helped me properly set up the fee I needed.
Keri Kropp Goods & Finery · kerikropp.com · outside the top 100k
They are very responsive and they promptly answered my questions.
Solanoma tm · solanomainc.com · outside the top 100k
This app is great, and the developer is super quick to add new features that I requested. The support is also super fast. Thanks team!
Levantine Hill · www.levantinehill.com.au · top 100k store
This app has been very helpful for our Shopify store. It makes it much easier to add product fees and surcharges without manually adjusting prices or creating complicated workarounds. The app itself is practical and runs smoothly. I especially appreciate the developer’s support. They patiently helped us set up the fee rules and were very responsive throughout the process, which made everything much easier. Overall, this is a useful and reliable app for stores that need flexible fee or surcharge options. Highly recommended!
Anbernic-de · de.anbernic.com · outside the top 100k
Great app and excellent support! I tested the app during a busy event weekend, and it worked exactly as expected. The setup was straightforward, and the functionality was reliable throughout the entire event. What stood out the most was the support of the app. Responsive, helpful, and took the time to answer all my questions. I would definitely recommend this app to merchants who need to add fees, deposits, or other charges to their Shopify carts. Thank you again for the great experience!
Shop Santé · shopsante.ca · top 100k store
Vugar was very helpful and helped me set up my online shop! would recommend for anyone working with fees!
Ocean Beach Surf and Skate · obsurfandskate.com · top 100k store
VOL Product Fees & Surcharges has been exactly what we were looking for. We needed to apply different fee amounts based on specific products and customer locations, and the app gave us the flexibility to create separate fee rules using both product filters and country filters. The setup was much easier thanks to Vugar, who patiently guided me through the entire configuration and made sure everything worked exactly as required. He answered all of my questions quickly, explained how to build the fee rules, and ensured I understood how to manage the product and country filters myself going forward. If you’re looking for a Shopify app that supports flexible product fees, country-based surcharges, processing fees, or other conditional fee rules, this is an excellent solution. The app is powerful, easy to configure, and backed by outstanding customer support.
JSAUX GAMING · jsaux.com · top 10k store
The support was very helpful with answering questions and setting everything up. Thanks Vugar for walking me through the setup.
Food Chain · www.fishfoodchain.com · outside the top 100k
So my learning experience with Shopify thought me all themes are different and handle apps different. I reached out to the built in chat support and immediately got a response. The developer worked through all the issues of theme compatibility and also done some coding issues on the theme to make things look better. I am very grateful. The app itself is quite powerful with many options. I think you should give this one a go and let them help you fix any buggy issues you come across.
AMR Process Spares · unranked store
Great onboarding support. Quick, personalized, and complete. Even though I'm not going to be able to add personalized fees on my draft orders in the "Payment" section, I got it added on the "Products" section in an automatic way. The limitation comes directly from Shopify, so the product is solid.
Sigma Online Corp · sigmatiendas.com · top 100k store
We’ve had a great experience with VOL – Charge Fees & Tariffs. We needed a fairly specific setup to apply a 2% fee in our POS workflow, and the team worked closely with us to get everything configured correctly. Vugar was incredibly responsive, patient, and willing to jump in to test different approaches until we found the right solution for our business. The app is flexible, and the support has been outstanding. If you’re looking for an app to manage custom fees and surcharges with a team that genuinely cares about helping merchants succeed, I highly recommend it.
Honey Hole · unranked store
great guy to work with and easy to follow
FRAGANCE DISTRIBUTION FA · fragrancedistributionfa.com · outside the top 100k
great app! and even greater support, fastest on the market!
Geek & Gorgeous.ae · geekandgorgeous.ae · outside the top 100k
Works much better than other apps we tried. Great customer service. I really appreciate how they helped us get it all set up and then followed up to make sure it was working well for us.
Cleveland Home Outlet · www.clevelandhomeoutlet.com · outside the top 100k
Great app and even better support. We needed to add a credit card processing fee to our Shopify store and the app handled it well. Whenever we had questions or needed adjustments, Vugar responded quickly and personally helped us get everything configured correctly. Very impressed with the level of support and willingness to help. Highly recommend for anyone needing custom fees or surcharges in Shopify.
Creative Motorsport Solutions · www.gomuchfaster.com · outside the top 100k
Hi, He was so super helpful, and patient worked hard on customizing the app to work with my other apps.
Melo Juvenile · melojuvenile.com · outside the top 100k
We needed to add an optional fee to our store and had some very specific requirements around how it should behave for customers. Vugar was incredibly responsive, understood exactly what we were trying to achieve, and helped us get everything working correctly. What impressed me most was the level of support. He was available almost immediately, answered all questions, made adjustments while we tested, and even helped with display issues after the main setup was completed. The app does exactly what we need, and the support has been outstanding. Highly recommended if you need flexible fee and surcharge options in Shopify.
BAIT SHOP PRO · baitshoppro.com · outside the top 100k
We added this app to apply product fees in Shopify POS. When I ran into some issues going live with the new fees, Vugar was able to assist and figure out what the problem was so we could fix it. It was nice that someone was so readily available to help!
JDM Outdoors · shop.jdmoutdoors.com · outside the top 100k
I reached out with a fairly specific requirement and Vugar immediately took ownership of the case. What impressed me most was not just the speed of the support, but the willingness to listen, understand the workflow, and work toward a solution rather than simply saying something wasn’t possible. Throughout the process, Vugar was responsive, proactive, and transparent about what could be done. Even when the feature required additional development and customization, he remained committed to finding the best approach and kept me updated every step of the way. It’s rare to receive this level of founder-led support from a Shopify app. If customer service (by the founder) and responsiveness matter to you, you’re in very good hands. Highly recommended.
Yellowstone Fly Goods · yellowstoneflygoods.com · outside the top 100k
Vol goes beyond what is expected with support. I don't think they ever sleep! - Vugar ( the founder) seems to always be active on the chat - ready to help solve issues or answer questions! Very happy so far with the App which provides some functions that Shopify does not provide. App needs some minor tweaks - but we are working together to solve those. Highly recommend the App not only the product but even more for the support.
Mendocino Maples Nursery · mendocinomaples.com · top 10k store
We are really pleased with this app and support. it gave us the ability to add bottle fees exactly where we needed them without making checkout confusing. On top of that, the support person was very professional.
Preston Oak · unranked store
useful app for adding handling fees and surcharges. the setup process was simple, and the fee appears clearly which is important for our customers. highly recommending this app.
Celuné · unranked store
we were looking for a simple way to apply extra charges based on specific conditions, and VOL Extra Fees handled it really well. the app is easy to understand, and support by founder was excellent.
Avanique · avaniquestore.com · outside the top 100k
Excellent App! Does exactly what I thought it would do. Highly recommended. Vugar is also superb in handling any queries you may have. Overall a 5 star app :) VOL Extra Fees was suggested to us by Shopify team, and now I know why they did that. I got a founder support, the process was easy to set up -they made it all for me, adjusted on POS, and on cart. The app helped me apply the right surcharge rules without needing extra workaround on storefront side. Thanks to Vugar. Recommending this app to anyone who wants to add fees or surcharges.
Roxy Lane Community Garden · unranked store
This app feels much more polished than others we tried. The UX is clean and everything is easy to understand. Support also in place when we needed them.
Hype Harbor · unranked store
we use this app to add extra shipping-related charges, and it has been working really well for us. setup was easy, and the fee display is clear in cart. Support was fast and helpful when we needed assistance.
Vyrelle · vyrelle.co · outside the top 100k
Great app and even better support. We needed help with a custom fee setup, but neede it as dynamic one, and the team responded quickly with clear instructions. Everything is now working smoothly and exactly the way we wanted. Recommended app!
Sellnexa · unranked store
Vugar has a good sense of humour and is doing good for the world! Thanks for your personal friendly support. 5 stars for commander V.
Paperware · paperware.com.au · outside the top 100k
The rules setup is very flexible. We can apply fees exactly where needed without weird limitations we had before - I am aware of Shopify limits for non Plus stores. I got support by founder and everything was explained in detials.
AllureMart · unranked store
We’ve tried other fee apps before, had many front issues, but this one has been the best fit for us. It’s just works, works as expected, and gives us the flexibility we need for custom surcharges. Customer support was done by founder, and it was great
Elaska World · unranked store
One of the biggest reasons we moved was reliability. Our previous app would sometimes not apply fees, but VOL has been consistent across all orders so far - POS and draft order we used for B2B cusotmers.
EliteBuy USA · unranked store
We had issues before with fees not showing up correctly at checkout - a lot of them were missing in roders. With VOL, everything applies exactly as expected every time - and morover, in case if still missed we see tas so we can identify them easily.
Elvora · elvoraofficial.com · outside the top 100k
Finally an app that doesn’t mess up our cart. everything looks clean and tidy. thanks
Check my Vibes · unranked store
Very helpful!
CAVI Caviar · eatcavi.com · top 100k store
the founder will answer your special request personally, not AI, not robot, but real person fixing or building features that fits your product. Can't recommend more for his help. I will keep using his service in the future.
GIFT CARD SHOPPING · www.gift-card-shopping.com · outside the top 100k
Great app, support and service. The app is easy to setup and their chat support is fantastic.Vugar provided outstanding support, and I am very happy with both the app and the developer. We had a bit of a complicated ask and a few setup questions at the beginning, and the he was incredibly quick to respond and help us get everything configured correctly. Our fee setup is a bit complex, but so far, the app is doing exactly what I need it to do. It has been working great, and I highly recommend this app!
Alinea Hair · alineahair.com · outside the top 100k
This is a woow app. I got personal support from a founder of VOL apps. Setup with Vugar was smooth and didn’t require any work at all, I did set my fees as a tariff. So happy so far. Recommending this app to anyone who want to add extra fees. THANK YOU SO MUCH
Polkadotz Boutique · polkadotzboutique.net · outside the top 100k
Everything updates correctly when the cart changes, nothing broken. got a very fast support by team. thanks!
PolCart Hub · unranked store
We had trouble testing location-based fees in other apps, but VOL made it much easier and more predictable.
Aokami Store · unranked store
topservice
Sir Dam vodka · www.amsterdamvodka.com · outside the top 100k
The app is simple but powerful - I've been checking several apps now. this one doesn’t complicate things, yet gives us all the control we need. got a fast support and qustions answered in live chat.
SERAPH · seraphdesign.com · outside the top 100k
Support is a big difference here - done by foudner himself. We actually got quick, helpful responses instead of waiting days.
Takumi Cart · unranked store
What I like most is how clean the fee display is in cart. Customers clearly see the charge without confusion.
Bella's Home Makeover · unranked store
One of the biggest reasons we moved was reliability. Our previous app would sometimes not apply fees, but VOL has been consistent across all orders so far - POS and draft order we used for B2B cusotmers.
Just Be Creative by Ateljee · justbecreative.be · outside the top 100k
I had concerns about fees being removable or inconsistent - not the case here as rules allows us to make them mandatory in prodcuts. all works as great now.
Crownora Shop · unranked store
initially we had many issues in cart. but this app has been smooth and fast - thanks to Vugar for a great support.
BoxItaly · unranked store
VOL - Extra Fees & Surcharges has been a great app for our store. we needed a simple way to add specific fees to certain orders, and this app handled it perfectly. Easy to use and we got really excellent support
My Store · unranked store
We previously lost money because fees were not applied consistently. Since switching to VOL, everything has been accurate. thanks for a great support done by Vugar!
Kensei Market · unranked store
Very happy with this app so far. It helped us to add extra charges with no effort, and everything displays clearly for shoppers now. The support team was responsive.
Sentosa Cart · unranked store
Everything was easy to configure, and the support person helped us adjsut things in our ajax cart. Great experience overall.
Harvyn & Hale · unranked store
great app to apply condition-based extra fees and it has been very easy. The ux is intuitive, and I appreciated how quickly the founder responded when I issue. Definitely recommend it.
Resilientresolve · unranked store
This was exactly the kind of app we were searching for. We needed a flexible way to add additional charges to specific orders, and VOL Extra Fees handled it smoothly. Great custom rules and excellent customer support.
Orlensa · unranked store
Really enjoy this app and the customer service is excellent! VOL was able to help me set up and get exactly what I needed set up on my online and POS system.
Social Paper Company · socialpapercompany.com · outside the top 100k
Neede to set up percentage-based and condition-based fees and did it without much hassle. support replied quickly and got us sorted out right away.
ClenoxHome · unranked store
Super helpful & prompt support!
Kid’s Sale Online · unranked store
Vugar form support was excellent when we needed help with custom fees setup!
ZorexoMart · unranked store
this app does exactly what we needed. we use it to add extra fees and surcharges in a clean way, and the setup was much easier than expected. Support was very quick and helpful - thanks to Vugar!
Mint Plates · mintplates.com · outside the top 100k
We’ve got a great experience with VOL - Extra Fees & Surcharges. this app works well, easy to figure out, and gives us the options to apply fees in the different cases. We use it on POS and it jsut works great. Customer service has been top-notch.
Maxironix · unranked store
needed a solution for adding custom charges for draft orders and found this app - it turned out to be exactly right for us. It’s easy to configure, works great, and the support was amazing
Futrivo · futrivo.co.uk · outside the top 100k
Very happy with this app so far. It helped us to add extra charges with no effort, and everything displays clearly for shoppers now. The support team was responsive.
SofaCompact · unranked store