AC ‑ Questions & Answers
Turn customer questions into confident purchases.
#40 of 1,352 in Store management · faq
- Rating
- 5.0 from 26 reviews
- Rating from stores in the top 100k
- 5.0
- On Shopify since
- 2018
- Pricing
- Free plan available
- Seen on
- 192+ stores
What merchants say
Read all 34 with sourcesEvery review carries the store that wrote it and how big that store is, and 1 of them are complaints you can read in full.
- 5★2026-08-18
User-friendly interface and responsive support team. Highly recommend!
Fountainful · top 100k store
- 5★2026-07-15
This app has been very helpful for our customer base. It gives customers an easy way to ask product questions, allows us to respond quickly and makes those answers available to help other customers who may have the same question. The app is straightforward to use and anytime I have had a question or run into an issue, their support team has responded quickly and helped get it resolved.
Wisher Performance · outside the top 100k
Link to this reviewVerify at sourcewww.wisherperformance.com
- 5★2026-04-02
A great, user friendly app. It allows both product and tag based questions and works well. Support and very quick to help and resolve any challenges. Thank you
Audio Trends · top 100k store
- 5★2026-03-24
This app is fantastic. Customers definitely use it, and I have gotten orders that might have otherwise been lost. The customer service is amazing too.
Simpli Stamped · outside the top 100k
- 5★2025-09-08
Satisfied with this app! It's easy to set up and use. Their response was so fast and they have been really helpful for customizing the app.
COSRX Official · top 10k store
- 5★2025-09-04
Kinnari has been incredibly kind and supportive over the past few days, continuously providing feedback and assistance. Of course, the app’s design is simple and easy to view, and it is also very easy to use. It can be used as an FAQ, and separately, it allows customers to submit their own Q&A as well. Highly recommended!
くらしラボ · unranked store
- 5★2025-06-18
Great app, i wanted some custom adjustments and they were very responsive and super-helpful in getting it how i wanted. Full marks
Cathcart Elliot · outside the top 100k
- 5★2025-04-29
I needed help to customize the app. Kinnari replied quickly and everything was done smoothly. So far i love the app! THX a lot.
OFFRANDES · outside the top 100k
- 5★2025-03-18
new Ai feature is a game changer, going to make it much faster to reply!
Elkhart RV Parts · outside the top 100k
- 5★2025-02-17
I've tried numerous similar apps, and this one stands out as the best by far. It was incredibly simple to set up and integrates seamlessly with my theme. The Askify team went above and beyond to help me customize the app to fit my needs. I couldn't be more pleased!
GAPS Water Treatment · unranked store
Read all 34 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
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