My Product Registration · Store management
Every review we hold for My Product Registration, quoted in full, with the store that wrote it.
Bigger stores rate My Product Registration 0.13 lower than the crowd does. The App Store prints one number; the store behind each review is the part it never shows.
96 reviews pulled · 2 carry a rating and no text · 94 long enough to quote · 2017-08-03 to 2026-08-12
Every review we hold, newest first
I've reviewed some product registration apps and this one is the best among all. The out-of-the-box features are almost exactly what we need. The support staff is very helpful to enhance it as needed. We need a new function recently. Vito has been really helpful. After discussing our needs, his team implemented a new functionality for us and it works perfectly!
iTouchless Housewares and Products Inc. · www.itouchless.com · top 100k store
We've been using this platform to register our production serial numbers and authentication codes, and it's been a great experience. Uploading codes is quick and easy, and once they're in the system, our customers can verify that they're buying an authentic product in just a few seconds. One of the biggest benefits for us is knowing our products are better protected against counterfeits. It gives both our team and our customers extra peace of mind, and we've received positive feedback on how simple the verification process is. The platform is easy to use, reliable, and handles large batches of codes without any problems. It fits smoothly into our production process and has saved us a lot of time compared to managing everything manually. The customer support has also been fantastic. Anytime we've had a question or needed help, they've been quick to respond and easy to work with. Overall, we're very happy with the platform and would definitely recommend it to anyone looking for a simple and effective way to manage product authentication and protect their brand.
7 Daze MFG · 7dazemfg.com · top 100k store
Great aftersales support and service, been using this app for around a year by now. Had a few questions but Vito did a great job helping me with my concerns.
Chamelo · chamelo.com · top 10k store
Really great app for managing and customizing our warranty form. Anyone without code knowledge will be able to handle the setup/design. Furthermore, the support team is very helpful. They answer all of our questions instantly and are able to resolve issues in a short time. Highly recommend this app.
Tefal Malaysia · www.tefal.com.my · outside the top 100k
Doesnt install. Have tried on numerous browsers and many attempts. The app installed once and timed out over and over and over again, so I uninstalled it. Since then, it continues to not install across Firefox, IE, Safari, and Edge. Across 4 different storefronts. I wish I could contact you but again the APP DOESNT SHOW UP. DROP ME AN EMAIL I CAN CONTACT AND ID BE HAPPY TO TRY AND WORK THIS OUT. They fixed the problem they claimed in their response, for about 3 days and now again this app won't load on Safari or Edge. Businesses don't have time for apps that don't open. FINAL UPDATE: I have tried this app two or three more times after the claimed "fix". I was happy this morning because it was actually working for the first time in three weeks and I thought it could be a solution for our store. But I came back this afternoon and now the app times out again. I have tried to enter it 4 different ways. Impossible. I have been a Shopify user for 10 years and this is the worst UI I have ever run into. Yes, app store reviews "aren't designed for technical troubleshooting," but this is beyond that. Other Shopify stores should know that you are frauds. Develop a better app and you wouldn't have reviews like this.
Vexilar · vexilar.com · top 10k store
Thanks for the quick response and action on our request. We have been using the English version to adjust the wordings for our Vietnamese pages. We found there is a field that cannot update the wording, but the support team quickly fixed it within 2 hours. And now, we can translate that field as well. The quick follow-up enabled us to provide better service to our customers!
Tefal Vietnam · www.tefal.com.vn · outside the top 100k
This app is incredibly customizable and support is absolutely top-tier. The app take care of everything we need! Thank you!
MarineDetail.com · marinedetail.com · outside the top 100k
Prompt response and very helpful staff!
Mega Music · megamusiconline.com.au · top 100k store
We have used this App multiple times now as a problem solver. Sending consumers updated parts for their ovens or redeeming a GWP for a product launch. Super helpful & easy to get live with no development needed.
Gozney · www.gozney.com · top 100k store
This has been the most reliable offering for a product registration app. Vito is super responsive if there is ever an issue. We're looking forward to version 2! Updating my review in 2025 from 2022, I still stand by this.
Ooze · www.oozelife.com · top 100k store
This app has been very valuable for our business. The support is quick and very helpfull.
FFWD Wheels · www.ffwdwheels.com · outside the top 100k
The customer support team is always helpful and quick to assist in solving any issues. They also provide customization options, including custom API integrations, which makes the app much more flexible to fit our needs. I really appreciate the team’s effort and professionalism — they are responsive, knowledgeable, and willing to go the extra mile. Thanks to their support, we’ve been able to implement solutions smoothly and efficiently. Highly recommended!
JOWUA Taiwan · global.jowua-life.com · outside the top 100k
This app has been very valuable for our business. It’s reliable, easy to work with, and backed by a team that goes above and beyond to help.
Alecto Baby · www.alectobaby.nl · outside the top 100k
Really great support from the team - we had something we needed to fix on the form for integration with Klaviyo and they built the field for us really quickly and it works really well.
Aubin · aubinandwills.com · top 100k store
We’ve been using this app across nearly ten of our shops and are very satisfied. The support is quick, and they provided a custom solution that addressed our needs perfectly. Highly recommended.
Lenco · www.lenco.com · top 100k store
Simple to use and helpful technical support. =)
Aethia Watch Company USA · aethiawatch.com · outside the top 100k
The Customer Support Team of My Product Cares app was helpful and responsive. I appreciate their service!
The Zoofamily · www.thezoofamily.com · top 100k store
This app has been great for managing the warranty registrations for our products. Vito has been a huge help getting us up and running. We had a few unique requirements, which he was able to help us with and ensure it was all working correctly. Very happy with the app!
Six Zero · www.sixzeropickleball.com · top 100k store
In Q4 2024, we completely redesigned the UX, forms, marketing automation, and our internal processes using MPR and it's Klaviyo integrations. We're using it thoroughly right now : registration forms, conditionnal logic, warranty claim forms, old entries importations, statuses, marketing automation triggers, customised CSS / JS, serial number control list, product labeling, ... To our customer's and internal team perspective, experience is smooth. We were having specific needs, therefore demanding toward the support team. Vito from Varify support team quickly and accurately managed ever single one of them. Do not hesitate to ask the support team. This solution has way more capabilities than it seems.
Baggyver · unranked store
We are using this app for post-purchase product registration. It's intuitive to use and the best part is the customer support. They are extremely responsive and have gone above and beyond to meet our needs!
WiscMed · wiscmed.com · top 100k store
Easy to use, fast responses, plenty of customizations. It has worked very well for us!
Hoover · hoover.com · top 10k store
Provides super-fast responses to emails and quickly implements developments to improve the app.
folkhemmet · unranked store
This app has helped us immensely by streamlining processes while gathering all necessary information. Support is amazing! Inquiries and requests are answered within hours. I imagine we will be using this app for years to come!
Marine Ceramics LLC · marineceramics.com · outside the top 100k
I am so impressed by this app. It has everything you need to set up a product registration form and customize it to exactly how you want it. It's very intuitive and easy to set up, and for the one question I had, the customer support team got back to me right away with step-by-step instructions. Thanks Vito!!
Hover-1 Rideables · www.hover-1.com · top 100k store
Its a great starter for being able to have dedicated forms on our website for warranty registrations, and claims. It isn't the easiest to use. But the customer support answers all the questions I had to help me get it set up. I do wish the emails were more customizable that it sends to our customers. But its good so far.
APetsPlanet · apetsplanet.com · outside the top 100k
Works perfectly for product registrations and management. Support is very fast and can help you with everything. Implementation was very easy. great app!
Oberwerth Bags · oberwerth.com · top 100k store
We have been really happy with this app so far. Its straightforward and has all the functionality that we need. The support team have been great in helping customise the warranty forms and set this up. Special thanks to Vito for all his help.
ZIMA DENTAL US · www.zimadental.com · outside the top 100k
A little buggy on shopify, but the support has been great and I have been able to work out the kinks one by one. Thanks heaps.
Kataphrakt · unranked store
Does what it says it does, and it does it well!
Derek's Cards · unranked store
If you looking for adding product warranty feature for your product, everything what you need is inside. I was able to make all feature I wanted to make
STARWART · unranked store
This is a great app that has helped us with refining and streamlining our product registration for our customers.
Fellow · fellowproducts.com · top 10k store
It is a great app, which's exactly what I want. The customer service team is good, fast reply and patient. The features provided are exactly what we need. The staff was also very patient in providing us with assistance.
Super Sparrow · supersparrow.com · top 100k store
The service is amazing After setting up, the layout was a bit off; however, their customer support just fix it for me in 30 mins
Ultima Cosa · unranked store
Found an issue with dark Shopify page themes where text from drop-down menus appears white against white (unreadable unless scrolled over with the mouse cursor, which then turns the field light blue making the white text barely legible). A very simple bug to fix, however after numerous attempts to get support and inform them of this bug with detailed screenshots, I received no response. Literally weeks of trying to get support and nothing. I'll be deleting and finding another app for my customer form needs and I suggest you do the same.
MGC Gaming Store · www.mgcgaming.com · outside the top 100k
We're currently doing a trial of My Product Registration, it's working well so far, with good features and database, and responsive support team! Looking forward to seeing how they continue to develop the app and build in new features.
Protect-A-Bed · protectabed.com · outside the top 100k
I just wanted to take a moment to give a big shout-out to Product Varify (My Product Registration) for being such a great app and team for their vendor support. This app fits our needs wonderfully by allowing customers to register their warranties seamlessly on our website. Their support is really quick (usually gets a response within a day), and they could understand the problems we are facing and help us rectify them in a timely manner. Talking about the app itself, it's very user-friendly, and our customer is able to auto-fill their serial number on the warranty by scanning a QR code on our product. For us, managing all that customer data has become a breeze. We strongly recommend this app if you're looking for a reliable and efficient solution for your product warranty registrations.
Hegen · www.hegen.com · outside the top 100k
Hello, This app is perfect for me. It allows customers to set up there product warranties from products they purchased both online and offline. The impressive thing for me is it allows customers to enter the serial number and upload receipts from offline purchases. One of the main advantages is you can approve the warranties online, by checking the receipt against the details entered. You can do this all online, no more communication and asking for attachments of receipts by email. No need to create excel spreadsheets, this app stores everything. I tried 3 other apps, before i found this app.
NatureRAY · unranked store
It's been great for what we needed! The form builder works great and the features and settings makes it easy to manage forms. I would like to see improvements to styling which needs to be done with CSS at the moment.
Evil Bikes USA · evil-bikes.com · top 100k store
In my store I want fet h product dynamic in product filed how can I do that can you help me out for that
IKONIC WORLD · www.ikonicworld.com · top 100k store
Great customer service, very fast response time and solutions are easy to follow and work first time!
bitmore.co.uk · www.bitmore.co.uk · outside the top 100k
The service is very responsive and helpful. We had a few issues setting it up and connecting it to all our tools but we are getting there.
BIG MAX Golf US · unranked store
Support team is incredible. Fast, responsive and just best in class. Thanks for your help Vito, above and beyond!
Veer · goveer.com · top 10k store
How can i change the form Slug? My site : https://sample-simo.myshopify.com/pages/product-registration. I need it shows “Product Registration” on my page, not” product-registration” Plz help me. Thank you
Samplesimo · unranked store
Great app, can be used for much more than product registrations. We use it for service agreements on diving gear, and also as a logbook for registration of catch (fish, crabs etc).
Frivannsliv · frivannsliv.no · outside the top 100k
Great product registration app and Customer service was very patient and quick to answer my questions
eagleeye_shop · unranked store
Great experience! Staff very patient explaining and fixing issues. Would recommend to other shop owners!
VESSILS · vessils.com · outside the top 100k
App does exactly what we need to communicate with our customers. Customer service was extremely helpful with solving a problem
The Headrest Safe · www.theheadrestsafe.com · top 100k store
This app is a wonderful tool for us, and when we were having trouble setting up the config, the customer support provided excellent and swift assistance. Highly recommended.
PROJECT X Offroad · projectxoffroad.com · top 100k store
This app is simple and easy to use compared to others. I've encountered few problems while using the app and their customer supports was so responsive and provided the solution promptly in time. Would definitely recommend this app.
EFFISOO · unranked store
Love this app, it works super well! Vito is very helpful in getting the app dialed-in for specific needs. Wonderful Customer Service.
Never Summer Snowboards · neversummer.com · top 10k store
Great customer service. I am not very tech minded so speaking to a real person is refreshing. I sent an email, heard back promptly and set up a time to talk. Thank you Vito for walking me through any tweaks I need to make.
Jasper Tools · jaspertools.com · outside the top 100k
Perfect app. Exactly what i was looking for. Built out a warranty page with a little help from Vito. Their customer service is amazing. Scheduled a call with Vito, in less than 30 minutes he answered all my questions, and trust me I had a lot of them. If you are looking at this app it is worth the 5 day free trial and definitely worth the $15 a month. thank you
Twist It Up Comb · www.twistitupcomb.com · outside the top 100k
There are two emails you can set up. "Notification email", where a system user can get notified about a registration, and the "Send email" where emails to those registering will get emails from. All emails going to registered users come from the "Send email" correctly, but incorrectly have a reply to address of the Notification Email. So if you want to monitor email registrations on your own email account, all users who register and reply to the emails will be replying to you and have your email address. Seems like a pretty silly oversight. If this is how it is supposed to work . . .why?
eMotimo · emotimo.com · top 100k store
We utilise MY PRODUCT REGISTRATION to validate ownership of over 30,000 fine artworks. It works flawlessly, and the app's developer Vito is incredibly prompt and helpful with any support you may need. It's a straightforward solution to managing a large data set that gives our customers peace of mind and builds trust in our products.
AP8 · unranked store
This app works as described. It may be installed and used without extensive knowledge or customization. The ability to customize this app is impressive, and a developer versed is css will have no trouble fitting it to their needs. For the rest of us, the support staff is surprisingly quick and helpful, if a bit lacking in their execution of the English tongue.
redlineperf · unranked store
App developer 'Varify' respones well and support quickly. now app's REST API supports Cross Origin Resources.
Aesty Store · aesty.com · outside the top 100k
Great app and great customer service. Highly recommend as it is very simple to set up and use. Keep up the good work.
FUSION TLC · fusiontlc.com · outside the top 100k
Helpful simple app for product registrations. Team was helpful when i had questions and replied very quickly
Baby Jogger NZ · www.babyjogger.co.nz · outside the top 100k
Responsive developer! Have some issue with uploading CSV file, but vito helped to fix in a short time. Definitely recommend it.
Kuvings Deutschland · kuvings.de · outside the top 100k
I've been reading and trying out different warranty app registration and this one is all I ever wanted. Nice layout, easy to install and setup. Great customer service. Nice and quick. Definitely recommend
My Mellow · unranked store
Responsive developer and Amazing App! Have some issue with theme integration, but vito helped to fix in a short time. Definitely recommend it.
Durofix Direct · unranked store
This app is great for our customers being able to register their products with us. We needed a way to change the default order status upon registration and got in touch with Vito. He replied very quickly and solved our problem in no time. Excellent customer service! Thanks again, Vito!
Jinnandtonics · unranked store
Love this app. App does all we rquire for our product warranty registration. Support is AMAZING. They are quick to assist and go out of their way to help. Definitely recommend.
pagodesigns.com.au · unranked store
Support has been very fast. App appears to have all the functionality I was expecting. Very turnkey.
Mullet Tools · mullettools.com · top 100k store
Excellent app, and excellent support. Vito is always there to help when you need him! I've tested all the product registration apps in the store, and this has been the best all around solution for our needs. Thanks Vito!
Yada Auto Electronics · letsyada.com · outside the top 100k
Easy and helpful, great customer service support, needed some help and they replied really quickly solving the issue asap.
Lexivon.com · www.lexivon.com · outside the top 100k
App is simple and works great. I've had a few questions and customization requests and support is also very helpful and quick.
pelicansport · unranked store
The My Product Registration app works great. It does what it is designed to do and is easy to install.
Sleep8 · unranked store
While I have not gotten to use the app directly just yet, let me just say that the customer service is 2nd to none! Vito walked me through every step of the way, and from what I can tell this service is going to be impeccable. Thanks again everyone at the team!
Chubby Buttons · www.chubbybuttons.io · outside the top 100k
Simple app with great support. The author will help you embed the form anywhere, and will even edit the embed code for you.
namawell-testing · unranked store
Amazing technical support. I am not a techy guy, so almost give up to set up. But if you think as I do when you setting things up, just choose this app and ask for help. This is purely a great experience. Almost immediate help and the product work seamlessly!
MISSION · www.mission.com · top 10k store
Simply the best product registration app! Fantastic support, almost instant! And helped us to troubleshoot the setup, great team!! Highly recommended!!
iFootage · www.ifootagegear.com · top 100k store
I have been using this app for quite sometime, as my business has grown I have made some tweaks, and the support staff have been great at helping! The app works great, has good features, that especially help me with my business. This app makes it fast and easy, for customers to use, and very organized for our team here to deal with future claims, and such. Awesome App, defiantly recommend it,
Aashi Beauty · www.aashibeauty.com · outside the top 100k
This app is helping us get customers registrations on our products easily. The developer is super responsive. Vito has been so helpful in answering my questions and fixing things promptly. The only thing I do wish is that we have access to the templates and css to change the form styles. Other than that, it's pretty good..doing what we need it to do. Thanks Vito!
Luglife.ca · unranked store
Responsive help center. Fully customized warranty form. Save a lot of time on managing the warranty. THANKS.
EcoFlow JP · unranked store
The service in getting set up has been excellent - very responsive! Thank you for creating this app
AllerMates · unranked store
Very good application. Easy to setup and does what it was meant to do. I asked a customization to the dev and they delivered flawlessly. I'm very happy with it. Dev are very responsives too.
AWAKE · awakewatches.com · top 100k store
The support team was very helpful with troubleshooting the app setup and the app is thorough and works very well!
Surface604Bikes · surface604bikes.myshopify.com · outside the top 100k
Very pricey! short period of trial. App looks okay on the first glance. We used it to increase the warranty and perceived value of our products
JCMaster Beauty · unranked store
When I had a problem, the support team was very quick to help. I really appreciate your support! Worth every penny!
Natures Tru · unranked store
This app works great and the service staff is so nice and respond fast! sincerely really recommend it!
Anyork · unranked store
The app can handle large file uploads with millions of products, but their team needs to do the upload for you. Fast email support responses and the app is simple to use. Wish there was more customization in terms of layout/css.
DS · daryoushshabahang.com · outside the top 100k
Great service so far, the staff response to my emails were swift and the fix was done within the hour I requested it. Recommended!
toyomi · unranked store
this works and support is amazing. i filed a request to delete all the serial numbers i have uploaded and they did it in 10 minutes. great app
MMJGRIND · unranked store
Excellent customer service. Good app and flexible. The UX can be improved but overall we are very happy with it ! Good job!
Sanitaire Commercial · www.sanitairecommercial.com · outside the top 100k
I used this app to upload serial number of our product to our website. Our customer can register their product and validate the authentication of purchased product.Yeah, it's what i looking so far :). And, I have little problem when i want to delete bulk of serial numbers which uploaded wrong. The app do not support to do bulk deletion. So i asked from support team, they helped to do that (within 24 hrs ).Its great! Anyway, I think it could be great if they can develop this function too, to clean up our database or sometimes it's wrong uploaded.
SWOLE O'clock® · unranked store
This app has helped us streamline our registration flow very well. The support from the app developers have been amazing. They answer very quickly and promptly. I have asked for some complex features, and they have been quick to answer my questions. If you speak in code or in simple terms, they understand you. I would recommend this app to anyone looking for product registration.
pddevelopment · unranked store
Fantastic app and phenomenal support, cant recommend this enough!
Coresteady · www.coresteady.com · outside the top 100k
I have been using this app from more than 5 months now and really can't stop appreciating the brain behind this tool. As a seller if you are specifically selling the products on multiple platforms and provide a warranty this tool will be great for following 2 purpose: - Track the Warranty Registrations and Claim - Generate Tons and Tons of Data like email and phone, Customer Feedback and Reviews. This tool is great and provides you an opportunity to stay in touch with your customers from whatever be source like retail, amazon, etc. Initially our whole idea was to keep a track of the inventory and now with integration of few more tools such as CRM etc, we have been able to able cross sell other products who has owned any of our products in the past. Thanks & Best Regards, Pankaj, Owner - GeekCases.com
Geekcases · unranked store
Very user friendly backend. They had amazing support and customer service, quick response and efficient. Have been asking for some new features and they did that perfectly.
Nowpresso · unranked store
Very simple and easy to set up. They had amazing support. I needed something fixed that wasn't a built-in feature and it was done by the next day. Great stuff!
Char Griller · unranked store
Great app. Customer Service is excellent.This team is so quick to respond and have been incredibly helpful in making our online store the best it can be. Thanks again. Highly recommend.
Air Relax Partners · unranked store
We are working with limited edition products and needed a solution for product registration on our database. Everything is easy with this app. We wanted to make some customization for our store and the team helped us. What a great service. I highly recommend this app. Thank you very very much, you rock. Cheers from France.
Ipsumwatch · unranked store
I have had this app installed for approximately 25 days. Since first installation the developers have worked with me to add my tweaks to the program. It was a good app to begin with, but with the devs help, they have made it an outstanding program if you need to have customer register a product. I highly recommend this product!
Rdk Tech Usa · unranked store