Bold AI Upsell & Cross‑Sell · Selling products
Every review we hold for Bold AI Upsell & Cross‑Sell, quoted in full, with the store that wrote it.
Bigger stores rate Bold AI Upsell & Cross‑Sell at least as well as the crowd does. The store behind each review is the part the App Store never shows.
400 reviews pulled · 16 carry a rating and no text · 380 long enough to quote · 2019-03-11 to 2026-06-11
Every review we hold, newest first
Great app and even better support! The Upsell Customizer makes it easy to create and style offers, and the support team is always willing to help with customizations. Special thanks to Navjot, Nikhil, Taylor and Bhumi for their fast, professional and friendly assistance. Highly recommended!
Littlesizzle · unranked store
Great service, great tools and great support team. Been using Bold since day-1. I very much appreciated having direct support from Jay, co-founder of Bold. Glad we could exchange some thoughts around how to improve the overall service for us merchants. Thanks so much again and hope to keep using & leveraging Bold for our business moving forward. Best, Josh
Reeflex Store · reeflexstore.com · top 100k store
Very fast and very attentive customer support!
RAWVOLUTION · rawvolution.com · top 100k store
Bold support team confirmed they successfully implemented the offers we asked them to on January 14th, 2026. From that day through Jan our add to cart and completed checkout rates have dropped by 70% due to interruption with our code. I highly don't recommend this app.
TRIHARD · trihard.co · top 100k store
More buggy than ever, including BOLD Product Discounts.
RevivSerums.com · revivserums.com · top 100k store
UPDATE: Jay had a call with me directly and helped me to go through some upsells, and was then able to resolve an ongoing issue that was affecting the performance of the app on my site. Not getting the revenue in to make it worth the cost of the app, and haven't really ever since the app updated.
My Sewing Box · www.mysewingbox.co.uk · outside the top 100k
Doesn't always work. Only triggers once per session.
RAWVOLUTION · rawvolution.com · top 100k store
Daniel was a big help.... very respectful and knowledgeable...
Buckaroo Leather Products · buckarooleather.com · top 100k store
Easy to use
Stacey Hawkins · www.staceyhawkins.com · outside the top 100k
This app just stopped working for no reason and I didn't get notified... :(.
margaretfeinbergstore.com · www.margaretfeinbergstore.com · outside the top 100k
At first, I had a few issues with the app and wasn’t too happy, but the team reached out to me personally to offer support. I’ve got to say, it turned out to be the best customer service I’ve ever had from an app developer! Jay took the time to walk me through the best ways to use the app for my shop’s needs and even helped me set it up in real time so I could start working right away. They made me feel like I was their only customer, and it’s such a great feeling to know someone’s really on your side
Face Paint Forum Shop · facepaintforumshop.com · outside the top 100k
Trải nghiệm quá tệ, tôi gặp lỗi nhưng không có ai hướng dẫn sửa. Ngoài con chatbot không hỗ trợ được gì.
Skills Bridge · www.skillsbridge.vn · outside the top 100k
Terrible customer service. no help with my issues
Artglas · www.dsartglas.com · outside the top 100k
Amazing App
We are plants · weareplants.at · outside the top 100k
BOLD Upsell has been a really useful tool for what we were looking to achieve. The pop-ups are super easy to set up, and the SMART offers feature has been a great addition as well. While we haven’t seen a huge uptake just yet, I’m confident it will improve as we continue to use it. The Support team has been fantastic - quick to respond and genuinely helpful. Navdeep in particular has been great, always checking back in to make sure everything’s running smoothly.
Canyon Brewing · canyonbrewingqt.co.nz · top 100k store
Taylor from the support team was very helpful. Appreciate all the help! We just started using the App and hopefully it will be a great fit for us!
Momentop · momentop.com · outside the top 100k
I found this app to be far too expensive for what I needed. After installing it, I barely used it for about two weeks, yet my next bill (due September 9) was already showing $71 owed as of August 21. It was difficult to know what the final amount would be by the billing date. On the positive side, the app is very feature-rich and clearly capable of handling a wide range of upselling functions. However, the setup process requires a significant investment of time and effort—several days, in my estimation—which I was not willing to commit. Overall, this is a good app if your goal is to build out extensive upselling infrastructure, but it wasn’t the right fit for me. I would have rated it one star, but that wouldn’t be fair since I should have paid closer attention before committing.
TekShack · tekshack.com · top 100k store
A great app for increasing AOV, with a fantastic support team. I had an integration issue with the theme that was preventing the app from working correctly. They were incredibly professional and persistent until the issue was fully resolved. Not only is the app now functioning perfectly, but it also looks great thanks to the help with some final design tweaks. Highly recommend!
CHRYSALIFT · unranked store
A big scam while they promise you for a free plan yet they made the home page to confuse you and get you to approve a subscription. becareful all
GAIA · shop.gaia.be · outside the top 100k
This app paid for itself 2x over in just the very first day we were open. Also needed some help with customizing the modals and the team at Bold was lightning fast at getting back to us and helping us out. Already found a few more Bold apps we're interested in using ... and know they'll be able to help us get those dialed in too!
Mfceo · unranked store
There is zero support.
CBD BioCare · www.cbdbiocare.com · outside the top 100k
Everyone at Bold has been great to work with. Thank you. Joel
NG Nutra · ngnutra.com · top 100k store
I had previously used Bold Upsells and was genuinely impressed by the functionality and value it brought to my store. The app itself is well-designed, intuitive, and effective at increasing average order value through strategic upselling. However, at the time, their billing structure wasn’t quite the right fit for my business model, which ultimately led me to uninstall the app. To my surprise and appreciation, a few weeks later, the team at Bold reached out to inform me that they had revised their pricing model. The new structure was far more reasonable and much better aligned with what I was looking for. Their willingness to adapt and listen to customer feedback really stood out to me—it showed they genuinely care about building lasting relationships with their users. From the moment I decided to give Bold Upsells another try, the support I received was top-notch. Jay, Daniel, and Eric were all incredibly helpful, responsive, and professional throughout the entire reinstallation and setup process. They made sure every detail was addressed, answered all my questions with patience, and went the extra mile to ensure everything was functioning optimally. It's rare to come across a support team that is this dedicated, knowledgeable, and easy to work with. Their commitment to customer satisfaction really made the experience seamless and enjoyable. Thanks to their help, I was able to get everything up and running again without a hitch. A big thank you to the entire team at Bold Upsells. Your effort, professionalism, and care haven’t gone unnoticed. Keep up the fantastic work—it's a pleasure doing business with a company that truly values its customers.
Ascend Forex · ascendforex.com · outside the top 100k
Installed the app, but it never really worked on my website. Spoke with support, but they were unable to help directly, told me they would escalate. I am paying, but the app doesn't work on the website.
EMENTA · ementasb.com · top 100k store
My dear, chatting with you today is correct. The problem is almost a month long. It will be solved for you in the first chat. I like you very much Bhumi I hope you can get help from you if you have any problems in the future because you are too professional
MCMACFIL · unranked store
Great app. Easy to work with and friendly interface to set up on Shopify store !
Vita Health Fresh Market · myvita.ca · top 100k store
Always provides multiples of ROI for us.
The Reader's Catalog · shop.nybooks.com · outside the top 100k
Has added more revenue than we could have imagined!
Foxtail Coffee Co · shop.foxtailcoffee.com · outside the top 100k
Super easy to use and a great app, my store has performed so much better since I started using the different featurs offered through this!
Aenjewels · aenjewels.com · outside the top 100k
They are charging me just for having it installed, I don't use it and they charge $24 . It's unfair.
Qtorse · www.qtorse.com · outside the top 100k
SE me ha realizado un cargo de 46 euros cuando la tengo ya desinstalada y no la he usado practicamente
Hola Brasil · unranked store
Thank you, Bold Upsell! The App has been a supportive addition to our store. The assistance that we have received from Laurel from your team has been clear and helpful.
Living Miracles Store · store.livingmiraclescenter.org · outside the top 100k
The new AI feature looks like an interesting tool that could significantly reduce the workload and streamline the upsell process. I’m looking forward to seeing how it will perform and develop over time.
Tienda Bacari · tiendabacari.com · outside the top 100k
impossible to figure out how to downgrade from the most expensive option and no blinkin help to do it.
Baby Sleep Consultant | Tailored Solutions for Babies' Sleep Problems · babysleepconsultant.co · outside the top 100k
Transitioning Bold Upsell to our new theme and Taylor helped make it happen quickly and expediently. Bold has always been so easy to work with! Only thing I'd love to see is the addition of a 'cart progress' indicator to upsell to a free gift or discount. Love all the new additions Bold has made to this tool over the years.
Mezel Mods · mezelmods.com · top 100k store
Chandan was incredible - I was so stressed and she helped me set the whole thing up - explain it and followed up in email with my many questions. Thank you!!
Micropause · takemicropause.com · outside the top 100k
really awesome app. Instantly getting more value per customer then before. Really happy with this
Arreglosfloralesguatemala · unranked store
Extremely useful and paid for itself on the first day. Big fan.
Sutera · sleepsutera.com · top 10k store
Support team with Bold is on top of their game!!! I had a bit of a unique request and they added the functionality for me within 48 hours. This team is top notch!
LetsGetPeachy.com · unranked store
Please stop popping this request up every time I use the app when I've only had it for 2 days!!
Stitched Stories · shop.stitchedstories.com · outside the top 100k
Hi I love the upsell app, its a great way to sugest add ons but it's not aggressive. The product look clean and easy to use.
The Floral Fixx · thefloralfixx.ca · outside the top 100k
Bold has been a game changer for our company. We own a very large Meal Prep Company and we use bold to help streamline things on our website. Highly recommend!
212meals · 212meals.com · top 100k store
We’ve loved using this app for our small business and have noticed an increased AOV!
Fitish · fitish.com · top 100k store
Price is too high. And I wish the upsale would work at checkout. Now that shopify has updated to their one step checkout. We have lost that feature (unless there is something we are missing) Also would like to have more control over the design. Its very limited.
HERRICK STORE · herrickstore.com · outside the top 100k
We use an entire suite of Bold apps for our Shopify site. We like how Bold seamlessly integrates with all the other Bold apps to provide a great user experience for our customers as well as quick great customer service if we experience some kind of service interruption or question about the service.
Nakee & Co · nakee.co · top 100k store
A great easy to operate app that has increased our AOV significantly! Pricing is great and makes it a no brainer for us to use on higher ticket items to cross sell low cost products that add extra value for the customer and us.
Menace Company · www.menacecompany.com · outside the top 100k
Easy to use. Interface has improved some recently. Works and not expensive.
Devos Outdoor · www.devosoutdoor.com · top 100k store
Definitely makes our lives easier with bold. We love that you can skip a month, change the order date and other features like discount codes etc. I wish a new feature of future dating a cancellation would be added in the future.
Burst Health · bursthealth.com.au · outside the top 100k
We've been using several BOLD apps for many years now and nothing but great things to say about the team and the product. Thank you BOLD!!
Fresh Patch · www.freshpatch.com · top 10k store
Easily adds to the bottom line. Great weekly data reports!
Canino Jewelry · www.caninojewelry.com · outside the top 100k
Very easy to learn and use. Never had an issue with the site or app.
Pour Your Own Epoxy · pouryourownepoxy.com · top 100k store
Love this app, easy to use, easy to upsell. We see we get results.
Organic Beauty AS · organicbeauty.no · outside the top 100k
We legit love the Bold Upsell app! It has helped bring awareness to our handmade line of accessories that are available for our cast iron skillets, and have see a 30% increase in accessory product sales simply because people are actually seeing the products now. The pop up helps people add value to their purchases, and is a beautifully clean, easy to customize app that is not aggressive or intrusive feeling. People can learn about add-ons for that purchase or for down the road, or simply opt out by clicking the "No Thanks!" button just before checkout. So- thanks for making something so great! And keep up the good work!
American Skillet Company · unranked store
This app has been great so far! It's fairly simple to set up custom upsells for each product.
WowSoZen · unranked store
Helpful product and really good customer service. I had an issue transferring upsell to a new theme and got immediate help. Thanks Chintak... great work!
Fountain Pen Revolution · fprevolutionusa.com · top 100k store
I wanted to add a BOGO to my store and I wasn't sure how. Chintak from support took great care of me. I'm up and running and couldn't be happier. Thanks!
Gear Hanks · gearhanks.com · outside the top 100k
Chintak provided great customer service, and got the issues I had getting set up squared away quickly and efficiently.
US Citrus Nursery · uscitrusnursery.com · top 100k store
Glitchy, not mobile friendly, slow backend interface, reporting does not work, and not accessible! Relayed my accessibility compliance concerns to no avail.
Ruffwear · ruffwear.com · top 10k store
BE VERY careful downloading this app. We used it for a few days and decided to uninstall it. For the next two weeks our sales dipped significantly. Our Landing page views to link clicks went from 80% ratio to 50% ratio. Finally found this out today and realized it was a bunch of rogue code left over by Bold. Page speed went from 90 to 50. In the process of trying to uninstall all of it following their "tutorial" right now and half of the code I need to delete I cannot even find. The app works great when it's installed, but be really careful.
Mad Kandi · madkandi.com · outside the top 100k
The app works, but when you delete it, the drama starts. Some time ago I deleted the app and now I wanted to remove the code of our theme. Unfortunately, it's not that easy. I never had such difficulties to remove an app before. When removing the code, errors occur that cause the storefront to crash. I have integrated, removed code and edited many different apps but have never had such problems. I contacted support and they advised me to open a ticket. In the Bold Helpcenter all you can find in the chat box is their "Get Started" function, which doesn't help anyone with a problem after a bit of searching you will find where to open a ticket. Very disappointed that I also paid money for something like this. They make customer acquisition easy but everything else as cumbersome as possible.
SOLESTAR - The Sole of Sports. · unranked store
Excellent customer service. Krupa did a great job solving my problem and providing follow up support until the issue was resolved. Can't thank her enough.
Doggie Dailies · doggiedailies.com · top 100k store
The customer service via email was professional and excellent. They quickly fixed the issue. Great job!
StephanSpeaks · www.stephanspeaksshop.com · outside the top 100k
I really like their customer support. Very friendly and accessable and you can actually chat with a real person! Also the app works well and does what it says, reliably.
Dr. Mani's Magic Microbial Mix · unranked store
Thanks so much bold team for helping us troubleshoot issues with our upsell pop up and getting them fixed so quickly! We are generally very happy with the app as well and it drives lots of value for us.
Evolve Organic Beauty · www.evolvebeauty.com · top 100k store
Great app, super helpful customer service - would definitely recommend. Easy to set up discounts and upsells.
The Fable · www.thefable.com.au · outside the top 100k
Great app to increase your average order value. The support team is even greater thanks to Irfan & Birpal.
Agletless Elastische Veters · agletless.nl · outside the top 100k
Loved this app before it was managed by a new company to my understanding as it does not work with products that have options now, it only shows "Add to Cart" buttons when we need "View Product" buttons as we had before. No one notified us that "Add to Cart" buttons would be put back into our pop ups so we have a ton of orders with no options selected by the customers and we are having to email customers one by one who aren't happy. Tried to ask support for help to no avail. It states features "Design & language customization" but yet no one can help us change the "Add to Cart" buttons back to "View Product" buttons like we had before Bold sold this app to a different company? Really sad as we used to love this app but no one has helped us fix this issue and they simply stopped communicating. Had to delete and find a different app. UPDATE: After multiple emails back and forth with very vague replies, my developer was able to figure out with the assistance of the app how to edit the "Add to Cart" buttons to be "View Product" so I have adjusted my review since we were finally able to get this fixed from 1 star to 4.
Magic Candle Company · magiccandlecompany.com · top 10k store
Bold Upsell has been a great addition to our business. Set up and changing product pairings are extremely easy! Within the first month we have increased sales and looking forward to continuing with the App.
The Plan By Lauren Truslow · theplanbylaurentruslow.com · outside the top 100k
No funciona, no enseña al cliente nada cuando añade al carrito. Hemos pagado esta herramienta para nada. Devolvedme el dinero.
COLD CULTURE · unranked store
Great support in helping me update the cross-sell modal to function how I need it!! Fits my funnel workflow now so Thanks!!
ionicaid · unranked store
Wonderful App! It does everything it promises perfectly and if you need any assistance, the bold team will log in and carefully sort out the issue - this is my personal experience. Highly recommend!
zippyhound.com · unranked store
Bold Upsell will not give me the refund that I deserve. Now, there's been a lot of conversation and Bold Upsell is not willing to refund me in full. They said the plan is for their "maintenance cost". Re: by having the app installed there will always be API, servers and monthly costs that they are covering... which is ridiculous because they have literally "nothing" to maintain on my end because I am not using the app at all.
Juice My Ride · www.juicemyride.com · outside the top 100k
THEY DO NOT RESPOND TO HELP THE APP DOES NOT WORK DO NOT WASTE YOUR TIME. I have been asking for help for ages
Coverluxesilk · www.coverluxesilk.com · outside the top 100k
Bold Upsell works great for us to create upsells and cross sells on our platform. Customer service for the app is great. Ifran helped me fix all the issues I was having quickly!
Barnegat Oyster · unranked store
I installed this app 3 days ago. I'm yet to see the results but it's easy to use.I will reach out if i need any info
Wayserve · wayserve.co.za · outside the top 100k
I had to contact the help chat service with a coding issue as I was out of my depth. Birpal was fantastic and had my complex issue sorted within 15 minutes.. Thank you!
Lanava Watch Company · unranked store
I downloaded this app to help with upselling and cross selling my products. It was easy to set up and looks top notch. I really like this app!
Pop Of Modern · popofmodern.com · outside the top 100k
This app helped me create a cross sell offer and their customer service team was very helpful in teaching me about the platform
healthytoddlers · unranked store
Loads your theme with code that won't remove when you delete app and screws things up. They should put a warning prior to installation. Way better upsell apps out there that don't need to do that!
GSN Direct™ · gsndirect.com.au · outside the top 100k
Like all the Bold apps I currently use, they just work properly and the support has always been a+ can thoroughly recommend!
PortaPint · portapint.com · outside the top 100k
The Customer Support is Exemplary for this app. My God. Thank you Irfan from Bold Customer Support! All the Minds that create and maintain the Bold Apps Business are admirable. I admire them.
Babys Passion · unranked store
Application que je recommande, le service client est très réactif (Esha pour ma part). Il serait intéressant d'améliorer le design par défaut sur le front office, j'ai du mettre un coup de CSS pour que ca fasse davantage dans l'air du temps
JOLT™ FR · unranked store
Love this app! I use it when someone adds a product to their cart to remind them we sell 3x 5x and 7x bundles. HUGE AOV booster!
Vagabond Heart · vagabondheart.co · top 100k store
very good, thank you very much. i use it all the time. love it so much thank you, very good app indeed 5 star
Trending Stuff · unranked store
I am in the beginning stages of starting my company. I am using this app to showcase products that are not the main product but a compliment to my product. Very easy to setup.
A Beach Affair · unranked store
Very responsive customer service, unfortunately couldn't come to a fix with my request but suggested a better solution to what I had asked for which has helped loads. Great app, easy to navigate and provides the best of solutions in encouraging further customer purchase incentives. Many thanks
ACDC Drives · acdcdrives.co.uk · outside the top 100k
Bold is fantastic to work with, and their products are great. We needed some assistance with the app install, and requested support with a work around for a custom variant. Mo helped us out and was fantastic, we got everything up and running and working great!
Cambridge Environmental Products, Inc. · cambridgeenviro.com · outside the top 100k
Totally buggy when set up, after lots of work got it to work, but check back in and it hasn't been firing this whole time. 6 months of fees and they are only offering ONE MONTH of refund. I have no idea how they make so much money and sponsor podcast ads. In our extensive experience these apps never ever ever work properly and despite making a massive amount of money for them, this team NEVER takes responsibility. Also the UX is always so awful. Infuriating, and false advertising.
Yogo · yogo.net · top 100k store
WORST CUSTOMER SERVICE EVER !!!!!!!! they use some call center who knows nothing about the app and they don't even advise you in any way. it's a pity for such a famous app.
MyHeiQ CH · unranked store
The app is easy to use and set up. You need this app to cross-sell and upsell to increase your profits. Haven't had any complaints to date.
Slick Doggy Brush · unranked store
Awesome app. Works as expected. They have done great work in building this app. Gives all options what you need to do cross/up sell.
Tiber River · unranked store
Wonderful upsell/cross-sell tool with excellent support. I made several requests to help integrate with my theme which they were happy to assist with. Thanks!
Lola & Sophie · unranked store
This app is very easy to use and does exactly what you need from an upsell app. ALSO the customer service is fantastic, Nikhil in particular is always very very helpful and fast when helping me.
Astroflav · astroflav.com · top 100k store
This app is awesome and also the customer service is awesome if , your running your business you want answer quick and these are the right people , problems get solve writhing Minutes.
Zaserr · unranked store
Kristopher was a great help with setting up our apps specifics, quick responses and always was happy to help us push forward to what we wanted to implement! Great staff & awesome customer service.
Bubify · unranked store
I used this app to help us during a promotion offering a free item and to allow prospects to reach the threshold to enjoy free shipping. The app has helped us simplify and customize the user experience. The customer service is fantastic and it is easy to set up.
O.N.S Clothing · unranked store
The app works amazingly well. Easy to install and really increased our revenue in no time. But the best: their help desk. We had a conflict with an other app (not Bold`s fault) and the Bold team fixed it within 24 hours. WOW!
Virtualrunners · unranked store
nice! this app is pretty elite and helped me do an upsell on a couple of products that go together quite nicely
lookingvibrantcom · lookingvibrant.com · outside the top 100k
Fantastic support and amazing app that I'll recommend to others. Support is the main thing I look for in an app :)
Cushions And Cream · unranked store
I use this app to help me make contact to people have theme to become my customers. And continue to buy beautiful games and Controllers.
Electro Deals Store · unranked store
Well that took all of 2 minutes... easiest App I've set up yet! Excited to see how this new step converts.
Finn Boutique Australia · www.finnboutique.com.au · outside the top 100k
AWFUL! First adding this to checkout removed my checkout button and replaced it with ... Then the price is absolutely ridiculous, they charge for views even though they have no impact on a sale. I uninstalled this App went an poured myself a large RAREBREED Wild Turkey whiskey and came back to the app store and found a much better app that charges for actually DOING something!
Lizosoft Ltd · lizosoft.co.uk · outside the top 100k
This app is irreplaceable. The customer support is beyond any expectation, replying rapidly, installing the widgets for you, and Esha even warmly offerred me an extended free trial upon request which I did not believe would happen. Thanks to support like Esha, I am with Bold now forever for all my stores, because it is so nice to feel comfortable using the app. Love the app, all the features, its a definite choice.
Enlusion · unranked store
Awesome app! Simple to use and navigate through. Thank you for the awesome support as well :) I definitely recommend
Big Game Fishing · unranked store
Yesterday i start to discover the app! As i'm not that familiar with it i asked some support with the settings " let me tell you i'm not an expert" By chat i met CHALLI , She gived me an amazing support and was very patient with me! From all apps i'm using she was the NUMBER ONE in giving CS! Many thanks CHALLI, great service! Top APP
Kinetiksports · unranked store
Updated review: Still having a good experience with the app. When I had an issue, Challi jumped in and edited our code to fix our problem. Great app and great support.
ToneWoodAmp · www.tonewoodamp.com · top 100k store
I had Kelsey helping me and she was great. Super helpful, quick to answer, and was really easy to work with. She got started on my problem right away. She was awesome!
Blula · shopblula.com · outside the top 100k
Kelsey and Guri were super helpful. Excellent customer service! They helped me fix my issue quickly.
Jackalo · hellojackalo.com · top 100k store
I would prefer if there was a step by step video but, I think that I set up my offer to my customers easily enough. It is my first one so I guess I don't know, what I don't know. I will let you know in the future if it is actually more compilated then I thought
Dovetail Hollow Apothecary · unranked store
I use the app to grow worth of basket. It's easy to setup and handle - thank you BOLD. It gives us varous opportunities to upsell, perfect.
Ani-Swiss GmbH · unranked store
Very easy to configure and setup. Had a question and hopped on chat support and Kelsey took care of my questions and request right away. Definitely recommend Bold!
eternitywarrior · eternitywarrior.com · outside the top 100k
Our website's Add to Cart functionality completely broke and even with expedited tech support, we're looking at multiple business days for a fix. The app works as expected until it doesn't and when it doesn't good luck getting a quick fix or being able to fix it yourself. Update: While I still don't agree with how Bold's app edits code, given you provide their customer service team with the right information they are able to course-correct and fix things. -1 star for not being able to edit their code without ample coding experience.
OPINEL USA · www.opinel-usa.com · top 100k store
We use BOLD for several areas on our site. If I need to contact support it's usually to learn more not because there are issues. I've had the good fortune of working with Harpreet on several occasions. Always very friendly, helpful and knowledgeable. My questions are always answered and any problems are resolved quickly. Thank you for great service!
Brotrition · unranked store
This app is great. And it works in mobile browser! The support team is awesome. With our latest issue, Rajani and Harpreet were able to quickly help us out.
eLiquid.com · www.eliquid.com · top 100k store
I had installed another upsell app; although I had no complaints, I decided to return to BOLD Upsell because of the nature of my ecom store - I have a lot of products that will only grow with time, so I LOVE Bold Insights that gives suggestions on upsells based on my customer behaviours and thus saves me time. I also love the ease of setup and the ability to offer more than one upsell option as I find my customers love to mix and match to their style. Furthermore, when I had an issue, the customer service was fantastic, communication timely and my issue resolved.
SHYFT Creations · www.shyftcreations.com · outside the top 100k
So far so good. I have just setup the upsells and started running traffic so not too far along. However, I have to say setup was Very Simple.
Doggies Bazaar · unranked store
I use this app to do upsell, it work perfectly and there is a costumer service that is on point. Challi helped me so much, she took her time to answer all of my questions. I recommended this app to everybody!
La Vita en Rosa · unranked store
Great customer support - Challi sorted my issue within minutes of me contacting them on live chat! Very helpful! Thank you
Clothes Doctor · clothes-doctor.com · top 100k store
Very good tech support. Kelsey was very quick and efficient, resolved my issue very fast. Very recommended app for cross-sell and upsell.
Fieldsheer · fieldsheer.com · top 10k store
My experience with the Bold Apps has been excellent. I installed the upsell and discount apps and setting them up has been pretty easy. The support team is outstanding. So far I've interacted with Laurel, Harpreet, Challi, and Kelsey, and they have each been extremely professional, patient, and helpful in helping me along the way! The app UI is easy to digest and the features are pretty cool. Happy to do business with this company.
Venice Skin Co · unranked store
If you are unsure about adding this app, try the free trial and then ADD IT PERMANENTLY!! I added it the day before my latest drop and it generated $5,128 worth of cross sells! INSANE! I always saw in my Shopify that customers added 2 items but only purchased one. So I added Bold Discounts as well and set the trigger to pop up as soon as the customer added to cart and it was a no brainer. I did have some issues installing and figuring everything out but their customer service was so patient with me. I can't believe how amazing this has been for my business!!
Babe With a Dream · unranked store
An excellent app Kind and helpful support Especially CHALLI She is really cooperative and her all thanks
Avsole · unranked store
I really wanted this app to work well for me, but it just doesn't. Unless I'm missing something (but I've been on with tech support and I don't think that I am) this app is not very customizable. I haven't made my money back at all and I'm wondering if I'm just annoying my existing customers. I just tried to log in and look at my dashboard and I'm not able to access it. All the other upsell apps are much more robust and expensive that I need. I was really rooting for Bold. Will be deleting unless something turns around within the next 3 weeks, and my first month of paying is over.
Texture Clothing · www.textureclothing.com · outside the top 100k
i just started using this app and so far so good. i had an issue with the font color and chatted with kelsey who started helping me right away and her and guri helped fix the issue i was having. Kelsey has great customer sevice!
Ratchet Tie Dye · unranked store
Harpreet is the best ! He help me to fix an issue and now it's works well. Bold Upsell really increase my profits, thank you very much !
LeoMazzotti · leomazzotti.com · outside the top 100k
Kelsey is an absolute asset to the team and BOLD need to recognise this!!! Never before in all my time have I had such amazing customer service. Kelsey explained everything to me in great detail, gave me the confidence to play around more with the apps features and just generally gave me everything I needed to use the app to the full potential! Message to BOLD: MAKE SURE KELSEY GETS A BONUS THIS YEAR!!! DO NOT LOSE THIS INDIVIDUAL! COMPLETE ASSET!
Ignition Vapes · unranked store
Great customer support & app. We recommend using this application for upsell purposes & a great customer experience.
AmePure.no · www.amepure.no · outside the top 100k
The app lacks BASIC customization like changing background colors and text, for that though, they have a development team... that will YES charge you... apart from the milking every month you will get from them
Bolpromex · unranked store
The Bold App has been great. I installed the upsell app and it's user friendly. Contacted support for assistance with the set up and editing, worked with Harpreet and he was so helpful, patient, and totally guided all the way through as well as provided me with links for tutorials that will be helpful in the future.
Q-See · unranked store
Working great! I am using this to sell one-time boxes to people who subscribe to my subscription box. The support desk (Rajni) is very helpful and helped me make code changes to the display of the upsell pop-up.
Sew What Box · unranked store
The design is a little poor but functionnalities are very well done, it's very interoperable (like with side-cart functionnalities of other editor) and reporting is very good. Lots of possibilities and settings.
Chefclub · boutique.chefclub.tv · outside the top 100k
I used this app to help me from leaving money on the table. After three days I earned quite a bit of money that would have been missed.
Shea Bath · sheabath.com · outside the top 100k
Challi was great! I needed a slight cosmetic change to the display of the popup window for our promotion and he was quick to resolve the issue for us! Highly recommended! Thank you, Challi!
LuckySupplyUSA · luckysupplyusa.com · top 100k store
The app is really great- the only problem is I can't add the same product as a trigger before checkout. So if you want more of the same product it only let's you add it as a trigger when adding to cart-- but then doesn't allow you to discount it. Customer service is great and Kelsey was very helpful and even stayed 15 minutes later past their closing to help me. I'm going to keep trying because the team is really helpful.
Voice of Hair · unranked store
I really loved using the app, but most of all the customer service is absolutely amazing. Challi listened patiently to all my problems and was able to help me with everything I needed really quickly and efficiently. Highly recommend Bold Upsell and thank you very much to Challi!
Costa Brazil · livecostabrazil.com · top 100k store
Great customer support from Harpreet! He helped us troubleshoot an issue, and even did CSS customizations for us... everything we needed got resolved within 5 mins of starting the live chat!
Whitakers Garden Center · unranked store
The associate Rajni rocks! Helped me get done what I needed when I couldn't figure it out! Thank you for your help!
Specs Eyewear · specsrx.com · top 100k store
I use this app to increase sales and encourage add ons it works brilliantly with the discount app - and if you do stumble upon issues bolds support team are fab Kelsey has helped me sort a few glitches this evening and the live chat was great I am in the UK so as always it means working late as the team are in Canada -- STAY SAFE EVERYONE - Rewclothing.co.uk
REW · www.rewclothing.co.uk · outside the top 100k
I am just satisfied with their service .and kelsey is just too much lovely & friendly :) keep it up guys.
Weedipedia · unranked store
Kelsey helped me through adding cross-sells with discounts and made the process so easy! Thanks and looking forward to a boosted AOV!
Me Time Botanicals · www.metimebotanicals.com · outside the top 100k
Great app! does exactly what it says it does. Most apps ive tried don't work well with the other apps I have on my store but this one is great. Had a small issue but Kelsey and Harpreet solved it for me within minutes. So happy!
Pink Prints · unranked store
Gets the job done and has very fast and thorough tech support (Harpreet). Would recommend if you're looking for an upsell solution.
Jed North · jednorth.com · top 100k store
1 Star because it's not good enough that your old code stays behind and slows up the theme. I don't think it's good enough that you won't help uninstall the code..
Oddball Crystals · unranked store
Another one of Bold apps that is full of bugs and for which we are charged handsomely. On the last upsell I lost $32.36 because the discount was calculated wrong. When I raise the issues, the only answer we get is someone will look into it. Refunding some of the monthly fees we are charged is never an option.
The Rotten Fruit Box · unranked store
Laurel is a very nice person in support! He helped me and always was very friendly and kind. Great and fast support
FamilyDream · unranked store
Rajni was awesome! Needed to change the way something appeared in the app. Hit them up on live chat, explained the issue and he fixed it in 5 minutes. No lengthy back and fourth via email like with some apps. Just a quick easy fix.
BALLOONERY.COM · balloonery.com · outside the top 100k
It's great to use and it really works well. I just would like to have some more features concerning design and options, but I'm sure updates will come. The bold Apps are overall great. So 5 Stars is absolutely okay. Thank you
Marco Gressler Photography · unranked store
Tech support is super responsive and eager to find a solution. I was helped by Kelsey and she did a great job helping resolve the issue.
Slide Safe · unranked store
We've been using several Bold apps for years and they've been terrific. Laurel at Bold support was really helpful answering all my questions.
LooHoo Wool Dryer Balls · www.loo-hoo.com · outside the top 100k
Great app to increase average order value. Support is always there to help. Thanks Harpreet for your support!
Jerry America · unranked store
My theme code was overwritten, Harpreet was very helpful and even added the code for me. Fast responses and quick solutions. very happy to see live agents working at a fast and effective pace.
Outside The Box Essentials · unranked store
I have used their customer support twice and they are awesome. this is a time when most places make you use a ticket ...not them - they help you right away!
Regine Tweezers · www.reginetweezers.com · top 100k store
Rajni and Jade's helped kindly us,we were able to solve the problem. Thank you very much!!:) Please help us,if we have any problems and questions:)
b.box Japan · bboxforkids.jp · outside the top 100k
great customer service! shout out to Harpreet for assisting me! Fast and effective! Had a bug with my store and he managed to solve it under 5 minutes of less!
BEAUTYVISIONSTORE · unranked store
Great customer service! They responded right away & had a solution to my problem! Shout out to Kelsey!
Strength N Verse · unranked store
Easy to use! Enjoyed the app so far. I think it will help me make more sales and make my cross selling easier.
GlamStoresOnline · unranked store
i really dont know why people bother with this app as its not a true upsell app, its more a frequently bought together or recommendations app. it doesnt create discounts for the upsell which is the whole point of upselling is to give a discount so they buy. when i did test it it also didnt work, i wouldnt spend money at all on this app as there are much cheaper apps that do what this does but in a more simpler and better way.
Fuchusi · unranked store
Great App. Awesome Support This app is really easy to implement on any Shopify Store. It's almost a plug and play type of app. Easy upsell and cross-sell that will help you position products on the frontline while the customer starts the checkout process. Just installed it on our boot store and planning to sell boot care kit and boot jacks as cross-sell. Pretty sure this app will help sell those products or at least a lot of customers will not be able to view them if not buy them. Not to mention Rajni is great, she helped me troubleshoot a minor issue and she knew everything about the app which makes her Support Rockstar. Adding to the support list Laurel and Taylor are just amazing. They are winners and know what they do.
OGB RETAIL SITE · unranked store
Challi really helped me with the price comparing issue that was popping up. She was my chat "friend" both days and made me feel really comfortable. The app is really easy to use and we have had good results!! Keep up the great job = )
Eskimo Joe's Clothes · shop.eskimojoes.com · outside the top 100k
Bold really have the best suite of apps out there. Unlike the million other one-man team apps out there (some are great, but support can often be lackluster) - Bold has a SOLID support team that is always responsive and super helpful. Talked to Kelsey there today, and she went above and beyond what I expected. Oh and their Upsell Funnel app is excellent for increasing your AOV!
StayblCam · stayblcam.com · outside the top 100k
Kelsey from Bold helped me a lot with the app. Great job making sure the app was optimized for my theme
KyphiEssential · unranked store
Customer service on this app is among the worst I've seen. I was charged $90 upon install and 20 minutes later I was asking for a refund because in a blog post it was advertised this app does Post Purchase Upsell when in fact, it did not. That's another app. I requested a refund and customer service made me run through hoops and hoops for a simple refund/reversal for a charge 20 minutes ago. They want a bill number which has not been generated yet. I'm unable to understand why it's so difficult to refund someone who hasn't even used your app for an hour. I have contacted Shopify Support who also said it's not possible to provide a billing number as the invoice was not paid yet. They requested I delete this app and they would contact the developer directly to get this resolved. I will edit my review upon further updates.
The Rest Is Still Unwritten · unranked store
Unbelievable service! Challi was able to help me customize my pop up window and get it looking exactly the way I want it. Thank you so much Challi!!
Shroyer Enterprises LLC · smoketrap.com · outside the top 100k
Ryan from Bold helped me a lot with the app. Great job making sure the app was optimized for my theme
CurlyHairy · unranked store
Please don't get involved with Bold. I have no choice because I have a custom business that I started over 7 years ago and Product Options was the only customizer available at the time. They have yet to get this Upsell/Discount to work, and every time I make contact with them it's a different answer. I have no idea right now what's going on with my site. And it's not likely I'm going to get an answer. Avoid them. UPDATE - after hours with support, they were unable to get the apps to work for even the simplest of discounts with customization. AVOID THEM.
Zelda's Song · unranked store
Some of the best customer services I have ever received on shopify, Pratibha was amazing and customized the upsell to fit my store perfectly. 5 stars, thank you
Rug Love · www.ruglove.co.uk · top 100k store
Very, very great app for all product and variant upsells. Also Harpreet helped me for hours with code customizations to make the pop-up even more perfect. Defenitely recommended!
Ambient Garden · unranked store
A simple easy to use app. I quickly got products set up and customers subscribed. Customer service is top notch and the two month free trial period makes this a no brainer
Dawnbreaker Farms · unranked store
Vighnesh was super helpful in customizing my offer. So far it has been very easy to set up and get started.
CASUPO · casupo.co · top 100k store
Aryan is incredible. Super help and fast. Solved all my questions within minutes! Super excited to get started with the app!
Freedom Fit Tracker · unranked store
NAMAN is amazing!!! Fixed so many of my questions and issues, very very happy!!! love Naman! thank you
Hickey Lipsticks · www.hickeylipstick.com · outside the top 100k
Wow I can't believe how easy this was to install and it works great. I'm very excited for this app!!
PUR Cold Pressed Juice | Juice Cleanses Shots · unranked store
Low-level software not working, will take you a few hr in youtube to figure it's not what they show you
Pure Product Australia · pure-product.com · outside the top 100k
Has helped to uplift sales and cover its own cost. Was easy to set up. Would recommend..................
Brainpower Supplements · unranked store
Mayank was an awesome help - he addressed my issue and took the time to explain why we didn't get any views on our offers/up sells.
Eco Lips · ecolips.com · top 100k store
I really like this app. Bold Upsell has paid for itself over and over. This is defiantly worth every dollar. You will see a positive return on your money spent. Cobb Grill Canada www.mycobb.ca
Cobb Grill Canada · unranked store
Aryan Sharma and Vighnesh were brilliant in helping me to customise the app via live chat. I'm not a coder and they were able to solve my problem very quickly. Aryan even helped me to add my own brand colours to my form. Thank you both for all your help. Everything is now working perfectly.
Modern HR · www.modernhr.co.uk · outside the top 100k
Aryan was great. He understood my challenges and frustrations. He was able to quickly help with the app install, tested it out with me and even showed me how to add new products to up sell so I could get going right away. Overall, terrific service!
Chewelry & Babe · unranked store
App works well and as expected. when it breaks, they can help you fix it. I have to reinstall it once and a while.
Contractor Training Center · contractortrainingcenter.com · top 100k store
Guri was very helpful! He figured out my issue right away and helped me get on with my business. Happy to have good support.
Meluka Honey USA · unranked store
bello e funzionaleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
Bovì Carne Genuina · unranked store
Very flexible and effective application. I had a technical issue and Aryan Sharma from the Bold support team provided fast and friendly support and got the issue resolved. Great product and great support! Thanks!
bioactiveskincareco · unranked store
Kelsey really helped get us set up! We're very happy with her assistance and in-depth customer service. Thanks again Kelsey!
Tech Butter · unranked store
I use this app for two Shopify stores, which helps me cross-sell and Upsell my products. The idea is to produce higher profits. I have learned to create a collection of Cross-Sell Products that do not appear on my web site which I can surprise them with the related add ons. The only negative thing I can find is - I wish the app would allow me more freedom to use different fonts and text colors for the script I create.
Shop Just Sales · unranked store
Kelsey was a great help for me today, she clearly broke down where the problem was, and was quick to adhere to my request. Great service
Gullygarms · unranked store
NOT WORKING :(( Both bundles and Upsell apps are not working and after weeks its still not solved. I feel like ive waisted precious time and money i should i have gained with other apps. Very unhappy customer
HO KARAN · hokaran.com · outside the top 100k
The initial set up is extremely easy, but when I did have a question, one live chat with Harpreet and it was all sorted out. Customer service is excellent!
Woosh Beauty · wooshbeauty.com · top 100k store
This app works consistently and LOOKS professional. Bold for the win on this one. Customer service is actually available, quick, and helpful. Shout out to Harpreet who was super helpful in helping me customize the font settings.
Not Consumed · store.notconsumed.com · outside the top 100k
Very Useful to set up settings to maximize sellings. Easy and faster to set up, and easy to see how works on online store. Try to use it
OYEMI STORE · unranked store
Vighnesh has been such a great help with this product as well as other Bold products that our store has installed. Great customer service!
Package Free · packagefreeshop.com · top 100k store
That aplication is nice and can help you to impruve sales for you best items , Thank you bold for that
Luxtomi · unranked store
pelvi.com have been using BOLD UPSELL for 5 months and it has had such a positive impact on our cart additions and conversion rate. Great app :)
Pelvi Store · pelvi.com · outside the top 100k
Very good service. Naman helped me very quickly and efficiently! I had problems with css and he fixed it for me
Comforth · unranked store
Best app for shopify. I very like when use app. It't help me upsale/ crossell very good. recoomment use
Armm Store · unranked store
Super easy to use and Naman on customer support has been very helpful whenever I have a question. No complaints!
WellWell · drinkwellwell.com · outside the top 100k
I have used this app for a couple different promotions. Recently, we are firing off a BOGO free with a minimum cart amount. I had a few issues getting it rolling and VIghnesh was able to assist and provide insight on different methods the app allows. Customer service was fantastic.
Dark Mountain · darkmountain.com · outside the top 100k
Doesn't work. Will assuredly break your store and you will lose customers after installing this app, just like we did.
bighammerwines.com · unranked store
This app is so dumb! Probably a first grade wrote this app. The list of collections has limitations on how many it can show so if you have lots of collections, you can forget about picking. The list stopped somewhere in the middle of the B's collection...have long ways to go! Support told me that they will put in a request for future enhancements. Are you kidding me??? Future enhancements when the app is broken?? OMG!!!
Couture Look · unranked store
Carter was amazing! solved my issue quickly and professionally! I really appreciated his help. GIVE HIM A RAISE.
Grammar Co · unranked store
I use the app to add cross sells and upsells to my store. I had some issues, but Aryan Sharma was very patient and did a wonderful job to fix my issue. I had decided to switch apps, because I couldn't really customize the way I wanted to, but Aryan made it happen! I'm sticking around, and looking to add the discount upsell app.
Beguiling Phenix Art Store · unranked store
1. It's so difficult to use. You can't see what your cross-sell & upsell flow is cearly. Carthook does a much better job but it's too expensive. 2. It breaks down multiple functions to multiple apps and charge you much more. Want a discount function for your upsell? Buy a Discount app separately:-)
ABERLITE · unranked store
Carter had helped me make sense of things to do with cross sell and upsell ! very polite and informative.
PropertyEssence · unranked store
it works great
BBx FITNESS · unranked store
Bold upsell was easy to implement and when I needed further guidance, Challi was there to provide great support. Challi made sure that I had a full understanding of how the app operated and was always timely with following up on any additional questions I had.
Belly Rubbins For Bubbins · www.bellyrubbinsforbubbins.com · outside the top 100k
Just started installing it and so far it’s working great. I wanted to do some custom changes to the add to cart button and Aryan seamlessly helped me with it. Hope this app leads to sales! Conversions is what I’m going for.
PROLUOS · unranked store
I use this app to offer BOGO deals. I often run into issues with customization and always seem to be pointed in the right direction from the bold support. Specifically Laurel! They are always super helpful and know the solution to all of my problems! Keep doing great work!
VADE Nutrition · vade-nutrition.com · top 100k store
really like the app so far, and the cx team is very responsive and helpful. i had an issue with setup and they helped me fix it within minutes.
Fleur Marché · fleurmarche.com · outside the top 100k
great app easy to use more sale thanks to improve it ..............................................
QluxBeauty · unranked store
I simply love this app. But, what I love more is the customer support that I have received. Aman is amazing and I cannot thank him enough for all the support that he has given me.
Martha's Apparel · unranked store
I had an issue with upsells not working for my store. Naman quickly jumped on the issue and working on resolving it. Happy with the service so far
Xtend Beauty · unranked store
Great app! Naman is awesome and helped fix our issue quickly and professionally. We really appreciate this!
Easy Roller Dice Company · unranked store
thanks for this App very good and Excellent to up selling in my Store but I like to Make Up To Date aloes
Baby Fun Oasis · unranked store
Amazing app, customer service got great help from priyanka ! give it a try its great and i definitely recommend it
CinemaBoxPlus · unranked store
This app is Gold! I've gotten customer service for some small issues and they were handled by Charles & Zach quickly and professionally! I highly recommend. It's definitely worth it.
baby groomer · unranked store
I needed a few tweaks to make sure the upsell pop up was customized the way I wanted. Vighnesh and Brysen were incredibly helpful in helping me achieve this! Very easy app to set up, and I'm looking forward to seeing the results.
Mindful Inhabitant · unranked store
I have found the app a little tricky to install just the way I want it but thankfully customer support has been phenomenal. Big thanks to Aryan Sharma for the top-notch support. Cheers!
Pure CBD Oil · unranked store
Great customer service! And the app its doing what it needs to be doing, it has increased the sale of the specific product I added to upsell, and compared to my other global store, I can see the inventory of that product to be way higher where I don't have this app on. On the store (Canadian store) that I added this app the inventory is almost sold out of the item I'm adding for cross selling
Scoria Canada · www.scoria.ca · outside the top 100k
Very easy to install. Customer service was very helpful. Naman was able to guide me through the setup and was very hands on. I'm very pleased.
Wilkii Planner · unranked store
Rahul, Tim, and the team are absolutely great at what they do, and their customer service is top-notch! I highly recommend.
Uligo · unranked store
App is very useful and the customer service staff is extremely helpful. I would suggest this add-on to anyone looking to up sell.
LevelUp · levelupnutra.com · outside the top 100k
This app gave me really cool ideas of how can i increase my income and sales. I totally recomend it. Naman and Priyanka does a great job on the support
Ticaboo Store · unranked store
Love this app so far! Naman was really helpful from the beginning to the end when i needed help. This app is pretty simple to use. I like how smooth the transition is when it offers my customer the upsell. I also like the design compared to other upsell apps i've used in the past. The only pafrt that was a little difficult for me was some color changing on the coding however i reached out to Naman from Bold and it was a quick and easy fix! Another bold product that has increased sales for me!
Aesthetic Sports · assupps.com · outside the top 100k
So easy to setup. I installed the app and had a working upsell offer in under 10 minutes. So pleased!!!
Live Kindly Co · unranked store
gate app totally use this app its the best i've ever used nvlllllllvnllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllj
L.E.D Light Plex · unranked store
Very satisfied of the customer service. Quick and kind support. Thank you Naman ! You helped me a lot
MySlim · unranked store
Great online help for those of us who are new to the tech stuff . Thanks Chintan for being patient and helpful.
Sussex Beard Oils Merchants · unranked store
a good and useful customer service 80% satisfied after using it I really enjoy it and i do highly recommend it
I Heart Awareness · unranked store
Terrible experience. Bloated slow code. Page load time went from under 1 sec to 10 secs. Also stops add to cart from working. Should work out of the box as it's just the Simple Theme.
Squirrp · unranked store
App works great. Thanks Mayank and Rahul for your assistance and your reactivity!! We are looking forward to a successful sales promotion.
Pody Café · pody.fr · outside the top 100k
App works great. Thanks Aryan for your assistance!! We are looking forward to a successful sales promotion.
Herbal Magic · www.herbalmagic.ca · outside the top 100k
****ing app disabled my cart page. I didn't know until a week after when a customer asked me why products added to his cart wasn't showing up on the cart page. I thought it was a facebook tracking issue. I wasted a lot of money because of this app.
VVS Jewelry · vvsjewelry.com · top 100k store
I contacted BOLD chat and Carter tested a BOGO I had created. Since it wasn't working on my PC nor on my mobile devices, Carter tested it on his PC and on his Iphone and it was working. Not sure why none of my devices show it, but since it works on Carter's end, I'll proceed with the offer. Thanks, Carter, for your prompt help.
My Three Cats & Co. · mythreecats.com · top 100k store
Aryan really gave me a great experience and helped me a ton! Awesome work! :) Needed to fix my upsell offer and now im back on track
Kidz Atmosphere · unranked store
Worked with Chintan on getting this set up. Was surprised when he offered to call me to make the set up and some of the troubleshooting was easier... That was nice given the trouble i've had with customer support with other apps! Thanks
Angry Supplements · angrysupps.com · outside the top 100k
Aryan was super helpful and I look forward to a solution by their specialists within a few days. Great work!
nelsonmakesart · unranked store
Thank you for your customer service Carter, without your help I wouldn't be able to figure it out. Much luck to you and your team!
Prime Arsenal · primearsenal.com · outside the top 100k
Super easy use. Wouldn't change it. Only concern is that it sometimes feels like it can drop off the website :)
Pinks Boutique · pinksboutique.com · outside the top 100k
This app makes your page go from 3 seconds to loading speed to 19 seconds. Horrible, make sure that you duplicate your theme before trying the app.
Bunnylifter · unranked store
This app has been fantastic so far, especially when combined with Bold Brain. In the first week alone, we've had 100 conversions (orders where people took our upsell recommendation and actually purchased it). I should have installed this ages ago.
Stonemaier Games · store.stonemaiergames.com · outside the top 100k
This is app is great! I moved from Bold Bundles to Bold Upsell and I love it. I personally find Bundles a little pricey but Upsell is perfect. Also great great customer service! Shout out to Rahul!
Kooper Eyewear · unranked store
It is the first time I use it but if I like it it is excellent, easy to install and create the offers. Then I will write to tell how it goes with sales.
Sideluxe · unranked store
I'm excited about all the potential of this app. Thanks, Carter for your help. I appreciate the quick support.
Teepee Girl Designs · unranked store
uninstalled the app because it sucked and it messed with our code. Do not install. huhuihihihihuhiuhiuhiehwfi
Homes Bracelets · www.homesbracelets.com · outside the top 100k
This was so easy and effective, I would definitely recommend this to people in order to upsell products. Upselling is highly profitable and this makes it really easy
ThatPetCrate · unranked store
Jennifer from Customer Support help me with all my questions and great attention, more support like that!
Hindie Teashop · hindie.com.mx · outside the top 100k
Terrible experience. Buggy app. Everything takes forever. Customer service has no idea what they're talking about.
Save Australia · unranked store
Laurel was so helpful! She walked me through step by step to successfully set everything up!!! Thank you! Great experience.
Sonix · shopsonix.com · top 10k store
Its easy to use and the chat folks are really good! While it may not be as robust as other outside stand alone funnels etc, You can manipulate how you use the cross sells and upsells by creating hidden products etc. It converts better and has made my clicks funnels obsolete!
aminogenesis · www.aminogenesis.com · outside the top 100k
Priyanka helped with setting up our initial Upsell's and answered all our questions. Thanks Priyanka
Easy KETO · unranked store
I've only recently installed but So far so good! I really like this app and Abhi is great for tech assistance :)
familiar...yet different · familiaryetdifferent.com · outside the top 100k
Very user friendly. Would recommend to someone wanting to increase their conversions and give their customers an incentive to buy.
Invader Coffee · www.invadercoffee.com · top 100k store
The customer service is amazing. We hope that they revise their plans because they are a little bit expensive
Top Deal Ever · unranked store
I had a minor issue and reached out to Bold support on Dec 24th. My issue was correctedDec 26th. Excellent service
JewelTonez · unranked store
Chintan amazing customer service. like wow!!! so informative and calm and collected. helped me with my product www.exoaudio.net
Exō Audio · unranked store
This app was actually recommended to me by another happy customer, so far I am using it to do currency conversions to make it easier for people across the world to shop at my store and it's fantastic! I am gradually going deeper into the Bold ecosystem and if it's at all like my current experience, then I look forward to a long relationship with Bold. Look at what they do for me, complete-service.com my store is awesome! P.S. They have great customer support agents like Kelsey who make your experience even better! She got to me right away, accurately assessed my situation and came up with a solution just as quickly! If you ever have a problem that requires customer support and you run into her, tell her Kevin says hi! Kelsey, if you're reading this, thanks. I felt understood and well attended to.
Complete Service · unranked store
This app is great. The support team is very helpful with any issues and questions. The app works as expected but if you want to really get the best results on your up-sells/cross-sells, you will want to integrate Bold Discount.
The Car Seat Key · thecarseatkey.com · outside the top 100k
The app is awesome and offers superior support. I just had an issue with a Pinterest tracking integration and Dylan was on it along with installer, Jonathon. Highly recommend these peeps and their apps!
PetShopity · unranked store
We have always had excellent customer service from Bold's live chat feature! They are very quick and helpful. Katie was able to solve my last conundrum involving multiple offers showing the same page with ease, which was much appreciated!
Coffee Hound · unranked store
We ran into a problem with the code in my store so we sent out a couple of e-mails. Charles, Rajni, Anora, Shawn R & the members of BOLD responded in just a few hours & replaced the code & my store was up & running again. Thank you for your quick response. Floyd
F C H General Merchandise Store · unranked store
This shit doesn't let me cancel my subscription. Something like this never happened to me before. It says that my next charge is in 2 days, but it doesn't let me cancel it. It's unreal and very stupid.
Professionalism1 · unranked store
TL;DR; If you plan to ever make updates to your products, this app will break and you'll have to start from scratch. I've only had the app for about a month and twice in this time period, my product upsells have randomly stopped working. I've had to reach out to support twice now and I feel like I have to constantly police the app to make sure it works. In many cases, I've made no updates to the products, but been accused of doing so (including in the response to this review). and told that's why the app has broken. Quite frankly though, even if I made changes to product descriptions or pricing, that's not a good reason for the app to break. This means that the app is not dynamic, which is super surprising to me. What if someone needs to mass update pricing? Shopify allows users to mass update products via CSVs for a reason - because it's required by many of their users. A premium paid app should support this functionality. There is a reason Shopify set it up so that the handle is treated as a unique identifier... so that users can make updates to products without things breaking. Also, if you have a lot of unique upsells (we have 50+), it's super time consuming to set up the upsells. You have to collapse and uncollapse fields to set up triggers, and the search function for filtering is very unreliable. Lots of unnecessary UI design on the backend that slows things down for the user. All-in-all there is much work to be done on this product. I'm not sure how it has such good ratings? If you're only planning to use this product for 10 or fewer products, it's probably ok though.
HMB, Inc. · unranked store
Support / live chat is great and very responsive. Laurel was very helpful in helping troubleshoot as we launched a re-design.
Foot Cardigan · www.footcardigan.com · top 100k store
Excellent app and have a beautiful and simple design. Thanks a lot guys you did a great job, God bless you!
He Loves Me Baby · unranked store
Installed and immediately uninstalled. Its marketed as a useful app but the component I was interested in was "Post Purchase" upsells. I install and then the app tells me "If you want to upsell after checkout you need Bold Cashier installed" which is a 3rd party checkout. Bold I think once used to be good but now they are simply dying under the weight of their own bloatware and the fact their 3rd party checkout no longer has much of a role as SHopify now has multicurrency. For real Bold get your act together. Every app of yours I've looked into has been pretty deceptive to be honest and your UI/UX is attrocious and needs a massive overhaul. Having said all that I gsave 3 stars because I'm sure the app can upsell people but give it rest trying to say it can do "post purchase" when no it cant "without Bold Cashier" yet somehow ReConvert can do a Post Purchase Upsell. So think I'm going with him like everybody else does because whilst he is expensive at least he's upfront about what his app does or doesn't do.
PodsBay Australia · unranked store
I just created my first upsell offer with the help of Scotty. Amazing customer support. Looking forward to seeing if the APP will help with conversions
ExultPlanet · unranked store
I've just started using the app and it seems very worthwhile so far. On top of that, the support staff is extremely polite and helpful, which makes me more confident about using it more in the future! PS You are in good hands when you have Jennifer as your customer support :)
Kitty Kastle · unranked store
Really helpful and supportive team, Paul and Beth were quick to attempt and fix my issue, both of them knew exactly what I needed done and got it fixed fast.
Vintage Vibe · www.vintagevibe.com · top 100k store
Jay and Scotty were very helpful at updating the Custom HTML/css with me and made sure I was satisfied with how everything looked. Thank you Jay and Scotty!
The Lake · unranked store
Thanks James B for your help ! Really appreciate it, might ask you some stuff again in the future :)
ZEDE Paris · zede-paris.com · top 100k store
Great app provider for Shopify and my limited experience with support has always been helpful. Chintan on chat had the answers I needed right away. My only complaint and docking a star is because you have to add so many different apps from the dev to acomplish what I consider (and other apps do as well) very related tasks such as offer a BOGO discount in the upsell. You need another app to do that and it and of course more monthly fees. I already feel like I get app'd to death on this platform, but what incentive is there to an upsell without a discount? Should be under one app IMO...
AlarmSystemStore.com · www.alarmsystemstore.com · top 100k store
Set up was very easy, and support was excellent. Support Ninja James B answered all my questions - turns out any issue I had was user error, and he walked me through it easily!
Mad About Patchwork · www.madaboutpatchwork.com · outside the top 100k
I set up an offer in less than 10 minutes and it looks WAY better than the app I was using before to upsell. Thanks guys!
WeenieWarmers · www.weeniewarmers.com · outside the top 100k
Really intuitive and useful app. I had a couple of questions for support and Kelsey was extremely helpful in answering them! Five stars.
Cozy Pet · cozypet.co.uk · top 100k store
I signed up for the trial and was impressed with the customer service as Scott was available right away by chat and super helpful. I got the whole app setup in about 5 minutes.
Almi Apparel · unranked store
I just started with this app. The support has been fantastic and I am ready to run my first BOGO sale! Chintan and the Bold Team (Guri, Rajni) were awesome and replied to all my questions!
Amano Artisans · unranked store
This has been a solid app to perform our basic upsell functionality on our site. The customer service has been very responsive and helpful as well.
Blue Coolers · bluecoolers.com · top 100k store
Just had a great customer experience via chat with Dylan. The Bold lineup of apps gets the job done! Plus fast, live chat which is a massive plus!
InstaGone Consumer Products · instagone.com · outside the top 100k
Awesome app. Quick & great installation support. Navigation and setting things up inside the app is super easy!
Bon Jovi Official Online Store · unranked store
Chintan was very helpful when I need customer supports help! He helped me troubleshoot my problem and offered multiple solutions and everything worked out great.
Denver Modern · denvermodern.com · top 10k store
After some issues with the styling of the pop-up, the Bold support team customized everything for us promptly. Some bold apps take a while to set up with custom code, but the support is excellent. Bold have done a great job at making sure all of our apps work together with no issues. Great phone support. Gursharandeep was amazing at walking me through everything and making any customisations I asked for. I then contacted Bold again because the customisation didn't precisely match my store. Eric and Guri altered something which I was previously told wasn't possible to edit. They made it look AMAZING. What's more, Eric did all of this right away on a Sunday! I highly recommend Bold as their customer support is phenomenal. Five stars
Zenstra Bio-Health Ltd. · unranked store
This app is great for upselling and improving conversions! Pratibha was an amazing help with installing the proper code onto my Shopify theme. Thanks Bold!
Swing Season · unranked store
I can't wait to start using this add on. Taylor is diligently assisting me on understanding how to use it to its full capacity! Thank you Bold team
Spoiled Lips · www.spoiledcosmetics.com · outside the top 100k
didn't do as well as i wished. I thought that the customer support wasn't good and there were a lot of technical issues.
Holiday Harbor · unranked store
So far so good in terms of app performance. I needed some help with the app set up and received great service from Rajni.
AbsoluteSkin · absoluteskin.com.au · outside the top 100k
nice, but needs cash to work, so no 5 stars . filling empty space so review is accepted otherwise they don't let me submit review
Dogyard · unranked store
Fantastic app with even better customer service support! Chintan solved my problem quickly and easily! Highly recommend this app to anyone looking to increase their stores ability!
Holidaytreats123 · unranked store
So far so good. I did have to get some manual install help on the Brooklyn theme (surprising since its a standard theme), but going to give the 14 day trial a run and see how it goes. Camila was very helpful!
My Pet Pack · unranked store
Great. Easy to install. Easy to set up. At first it did not appear to work but Alora at support did a test and said it worked. A minute later we got an order that without the app would have been $28 but with the app (not kidding) ended up being over $100.
ToMA Glass Straws · unranked store
Great Apps. Easy to set up and looks really promising. I will give more feedback once more result is coming to my side. Cheers!
gift2last · unranked store
Careful installing ANY BOLD App!! They add a ton of code. We have been down all week. The apps do not all talk to each other, a lot of features are not intuitive, and URGENT in the BOLD world, is now 6 DAYS!! When they work they are great, but when they don't it is a nightmare!
goTIELESS · gotieless.com · top 100k store
We used this app for add on's to our seasonal sales and I was excellent. So it was the first place I went this year.
TharbogangTrees · unranked store
I have been using this app for months now and I find it very easy to use and to adjust as I see fit. The best part is that the level of support is outstanding. I had an issue with an update to my theme and that the bold code wasn't supported in the standard upgrade, however Bold was able to assist me and fix my issue immediately. They took away my stress after 1 email and made me feel taken care of. Thank you Mike for the great and immediate service!
Uppermoda · unranked store
Rajni was extremely helpful when I chatted with him for assistance regarding Bold Upsell. He solved my problem quickly and efficiently. He referred me to an article that explained my issue in detail, and waited patiently to make sure I read through and understood it. Thanks, Rajni!
PlushBeds · www.plushbeds.com · top 100k store
I used the app to help me do an upsell with discounted products. I didn't know how to install the whole thing and Dylan was extremely helpful and nice! I've had a great experience.
The Frenchie Co. · unranked store
"Upsell smarter" Yea sure by making me download more and more apps to do one simple thing - to create the actual offer to use. All of these apps just slows down the page. Don't download if your not looking for headaches.
HeroDry · unranked store
Great app but can have small bugs here and there like offers getting mixed up together or not showing at all
AndHalloweenforall · unranked store
Great simple to use app that will immediately increase your conversions. Works great for " buy one more and get a third free" type of offers.
HealthyNaturalPets · unranked store
Excellent App Excellent App Excellent App Excellent App Excellent App Excellent App Excellent App Excellent App
CatBest1 · unranked store
I use it for up sells and cross sells .hasnt generated any additional sales yet, but I’m already selling bundles, so that’s ok. I asked support to make add to cart button green and they did it straight away.
Environmenstrual Co · unranked store
Bold Upsell works just like our salespersons in ours stores, except it never gets tired of offering the same thing over and over! Bold has an amazing customer service and their technicians are really dedicated to find solutions and to solve any issue that might rise.
Bois Expansion · www.boisexpansion.com · outside the top 100k
very usfull and easy to set up . 60 % of people who add to cart convert .if you don't have this app on your store your losing money
Premium Breathalyzer · unranked store
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Hexour · unranked store
DinkyDogClub has been using this app more to cross-sell merchandise for a few months now and it easily pays for itself. Once you get the hang of it, using the app up is easy and it gets you thinking of creative product pairings. Bold Upsell is a natural way to increase average order value because you're simply introducing customers to complimentary items or a better value product. Bottom line, Bold Upsell is a way to automatically make more money. We give it four paws up.
DinkyDogClub · www.dinkydogclub.com · top 100k store
We got results from this app just a day after installation, and very happy with how it's performing a week after installation. A couple of queries about tweaking the app to our site design were quickly and easily sorted thanks to the info supplied by support.
MuseumsEtc Ltd · unranked store
This app is crucial to our stores upsell process! The team has great support and Guri and Harry helped immediately with a technical issue!
The Best Gift Ever :) · potatoparcel.com · top 10k store
This app is generally good to use however the reporting analytics are quite poor. You are unable to choose a date range for certain reports which doesn't help if you're wanting to report monthly on what & isn't working when it comes to upsells. Massive improvements need to be made for reports, especially for what you pay for the app!
SWIISH · www.swiish.com · outside the top 100k
I like the service given to me by the tech for the app. Parminder was helpful and considerate. And he solves my problem by asking me additional info to solve the case.
Serve Merchandise · unranked store
nice service nice overview of the product. Its easy to handle everything. The Support is very fast and very helpful :)
HeyToHealth · unranked store
Brenden is amazing in terms of communication and has been following up on our issue to ensure we can meet a resolution. Thank you Brenden for the Bold Commerce team!
Bio Hazard Inc · unranked store
I love this app does everything i need it to and the support is really good. Highly recommended to anyone with a ecom store.
Nacost · unranked store
The app when used with the discount app does allow us to offer a better deal to our customers. Already we are getting more sales. The Bold rep Challi was so knowledgeable and helpful. She was pleasant and a joy to work with.
MinusCal · unranked store
One of the best applications that may increase your e-store sales! Thanks for making it available .. and thanks Chintan And for your help!
متجر واي فاي | متخصص ببيع الأجهزة الذكيّة واكسسواراتها · unranked store
love this app. seamless compared to all other apps. Im sure i will subscribe for all my stores. good work team
Peripage · unranked store
I couldn't find the answer I needed so I decided request help via the Chat. My response was almost instant and assistance/solution provided within a few minutes. Great service from Kaiser who managed to translate my very non-technical explanation of what I needed and assist me. Thanks heaps :)
Holley Day · holleyday.com · outside the top 100k
A great app with fabulous support. I’ve no hesitation in recommending Bold Upsell as a valuable component of a Shopify store.
RinkMaster CAN · www.rinkmaster.com · outside the top 100k
Regina and Challi helped me out with the Upsell product today specifically whether formatting my upsells. Many thanks for the great service.
Backyard Bird Centre · backyardbird.ca · outside the top 100k
This app is great for upsell popups! Bhumi was extremely helpful in customising the popup to look exactly how we wanted it to look. Thanks so much!
IBD Medical · unranked store
Eric did a great job figuring out the issues I was having! Loving the app - so does my client! Thank you!
STRONG self(ie) · unranked store
I used this app to create discounts on upsell offers. Parminder was a huge help when I had questions! So thankful for his support and how well he explained things to me. Uber happy.
NuWaveBravo · unranked store
Cody was a great support rep for this app. He went above and beyond to help me out when I needed it the most. Automation for a company is key and Cody understood it!
Grande Cosmetics · grandecosmetics.com · top 10k store
The worst customer service in the world! Οur store had to be open on Monday, but we are still waiting for Bold support to respond. We lost 12 days on this app. We sent a message before the installation to cancel it because we didn't have time, but instead, they proceeded with the installation of the code. They duplicated our theme to install the app code, they renamed the one to Bold Upsell and installed the code to the Other one. Now we don't know which one is the original and we're waiting for the support team to remove the code. (5 days now).
Carnés Natural™ · unranked store
Downloaded the Upsell app and had amazing help from Customer Support getting set-up. Jennifer with Bold's customer support was quick, kind, and super helpful in resolving my questions/issues. Thank you, Jennifer for such a helpful experience!
Jadelynn Brooke® · www.jadelynnbrooke.com · top 100k store
I worked with Harpreet and Shubhneet on an issue I had with a product. He was extremely helpful in fixing my issue! Great customer service!
Homesick Imports · unranked store
so far so good! I've installed the app and quickly it has generated more interest for my site. Spending money on ads can be expensive and this is a great way to offer customers more products for the same ad spend.
The Next Gentry · unranked store
*update* I received a call from help department after leaving this review and they were very eager to get my installation working. So, they seem to have quick support if needed. However, I'm still not interested installing the app because of my misunderstanding of the pricing. I installed the app but it wouldn't work and there is no documentation to assist in installation beyond the "install" button, instead they tell you to contact them for a professional installation (you must pay). Weirdly, after I clicked the "install button, my site was slowed down even though the upsells weren't working at all. I also didn't realize that the starting price point is PER VIEW of the upsell, so it becomes pricey if you want all of your customers to get the upsells. I deleted the app. I use another bold product that I like quite a bit but I was disappointed with this one.
Duchess & Hare · unranked store
BE AWARE. We have tried to make this app work for the past ten days but only with issues. It does not work well with some other apps we have on our store and worse, when we disabled all functions and removed the upsell offers, it still proceeded to checkout via bold's checkout process so that they would collect 0.5% of income on more than $2200 of our transfers. When reaching out to the support staf we've been told we could not be reimbursed. There are better after-checkout-upsells apps that this available, do not use!
Ring to Perfection · store.ringtoperfection.com · outside the top 100k
great app! Works well and helped us upsell products during the checkout phase that normally they would not have thought to add to their cart. thanks upsell! Special thanks to Harpreet and Sukh they have been very helpful!! Update: we had some theme issues and Harpreet was very very helpfull!!!
Henrycharles · unranked store
This app is great for upsell during checkout. After checkout it is more complicated to set up but the technical support is great. Guri and Simran were very helpful in making sure the app worked correctly for me.
Sidekik · unranked store
Thanks Brysen and Robert P for a job well done of integrating the product into my website. Really appreciate your help.
Quicare Store · unranked store
I’m sure the app is fine. Unfortunately the customer service is terrible! Really don’t recommend this app if the device is this bad early on.
Twisted Gear Inc · unranked store
I noticed right away what a difference bold upsell made for my store. I will definitely advise others to use it.
GREENPLACEMENTS · unranked store
Super simple to install and great looking app. Highly Recommend!!! I install this great app on my Shopify store and get immediate results.
AllThatFunStuff · unranked store
Yikes this app kills your site load speed. i just noticed this after the 1st day of installing it now i have to go back and remove junk from this app. The app is super clunky and this is just awful.
Tiny Fantasy Land · unranked store
the app was working great and the customer service is amazing however this app couldn't handle all my collections.. Will download again once they update their app.
yeehawcowboy · unranked store
Harpreet in Customer service was wonderful, and really helped us learn more about the app and its functions
Splash Wines · www.splashwines.com · top 100k store
Just began using the app, working great so far, I anticipate increasing sales by hopefully 25% - 30%.
Jeff's General Stores · jeffsgeneralstore.com · outside the top 100k
Rajni was great help today. She gave me proper attention and helped me solve a crucial problem. Thank you!
Drip Optic · unranked store
We've never had upsell for our customers so from the very beginning of trying Bold Upsell helped us to increase AOV, sell more units, move certain items specially etc. Pop-up was not user friendly especially for MObile but our Devs optimized it per our design and needs. It's working perfectly. There are still issues like Upsell doesn't recognize that item doesn't have enough stock to fulfill customers needs and they're getting error later at checkout. Our customers were able to add 10 qty from upsell but item didn't have stock and customer got error message at checkout forcing customer to make more extra steps instead of checkout. So we've went and restrict to allow 3 qty max per each upsell product. But other than above issues, it's working perfectly as expected for such kind of apps. We cannot count exact increase in business according to just this app as we've done many things to increase conversion as well as design and speed optimization. But overall we're seeing ave. 75% increase month over month comparing with 2018. 95% usually really informative and helpful, really resolves issues. Just sometimes there is a confusion when another person jumps into the conversation helping cleaning tickets instead of original person. Those jump in people can give wrong reply or cannot really resolve original issue as they looks like simply didn't go through whole correspondence in order to address the issue properly. We have to explain the issue from the beginning that is annoying. It's ok for jumping in new people just they need to spend more time before contacting clients back instead of passing this to us. We're expecting to receive resolved issue. However it happens rare. Overall support is really helpful.
Hustler Hollywood · unranked store
Really like the ease of use of the app for creating linked products and upselling. Searching for products could be a little more streamlined, but aside from that - all good.
Knit 9 · unranked store
Abhijeet’s helped me out today it was very very very very very very very very goooooooooooooooooooood
Trendminator.com · unranked store
Love this upsell app! Makes it supereasy to create upsells and also monitor them. By far the best app for this on the market. P.S Go get your high fives!
Bouncy Blue · unranked store
Taylor was really quick to reply and solve my problem. He explained why the app didn't work properly and changed the coding.
GreatTimesAhead · unranked store
The app is great! But with BOLD the support is nexct level we had a small issue and Parminder sorted it for us quickly !
Dofos Pet Centre · www.dofos.co.uk · outside the top 100k
i love this app .easy to setup and config . this app bring to me a lot of benefits recommend to everyone
Zalooo.com · unranked store
Rajni was a big help to all my questions and making sure the app works just how I wanted it to work. Great staff, great product!
BluPandas · unranked store
Thank you so much to Brysen and Rajni for the excellent help and the positive attitude. Customer Service is a 10/10. I had a few issues with the app but Brysen and Rajni (The people I spoke with) took full initiative to help me solve the problems I had.
Beauty For Real · beautyforreal.com · top 100k store
First Bold app that I'm using and I can't live without it anymore ! Why ? Because it's not only a great app, the team behind is so competent and it's really important to me ! I asked to their Support to help me with a special customization so that the upsell can work well with my Shopify theme, they did everything and really fast. Special thanks to Jonnathan from the Support team !
Pokiloop · unranked store
I usually use bold apps for my stores because they some of the best out there. Plus I supporting my fellow Winterpeggers as I live there too :-) Had a few issues oddly this time on my new store, but wthey were fixed pretty fast. Thanks
F'n Glam, Be You... · unranked store
Please update the tutorial on upsell and cashier. Interface has changed. It's difficult to setup while following along in the video.
VitaminGroceryStore.com · unranked store
I use the Bold Upsell app to help increase the sale amounts at checkout. I LOVE this app !! It's super easy to use and the team at Bold is available if you need help. Very friendly, professional and responsive! THANK YOU for making life easier for this shop owner :D
A Rustic Feeling · unranked store
Great support. Received prompt assistance once I submitted a ticket and within a couple of days they managed to fix all my issues and even make possible one feature request i submitted. Would definitely recommend to anyone!
Italian Bathrooms · www.italianbathrooms.it · outside the top 100k
By far one of the best apps on Shopify. Additionally, their customer service is off the charts! I asked for a custom tweak to the app to their support chat and Harpreet and Aman were on it! Within 10 minutes they had completed my request! Absolutely fantastic.
Corporate Kit · corporatekit.com · outside the top 100k
It's a scam. Firs time I leave a review on a Shopify app. Only appear 1 time on 5. First plan is 10$/month for 200 views which is absolutely ridiculous. Don't recommend at all.
Snoofield · unranked store
We're successfully using Bold Upsell helping us offer best suitable products for our customers to add-on or upgrade to have a better value. We've even been able to modify css styling and look to meet our branding or function better for our business like restrict to enter any number of product qty to add on to the cart. It allowed to manually enter any number to add to the cart BUT not now. App Devs are always working on upgrading it so we look forward to having it even more better.
Hustler Hollywood Staging · hustlerhollywood-staging.com · outside the top 100k
Good and efficient team, Parminder was a great help! manage to assist me for minor customization of the upsell
Viral Merc · unranked store
by using this, I can show my dog toys with the dog collars and uers get it! great jubt- I don't have to buy do have to serious
bark alot · unranked store
This app is helping me to increase our average order value. Also, when I reached for an issue I had with the app, Simran from their team was very helpful and the issue was solved within 10 minutes.
Believe Athletics · www.believeathletics.com · outside the top 100k
This app was great to do my BOGO offers.. and a thanks to Simran from support to help me out with it..
Battle Shakers · battleshakers.com · outside the top 100k
I have recently installed this app and so far, It has helped me cross-sell an item that was often neglected by customers. I am also very much pleased with the strong customer support. The team members, particularly Marty and Jonathan, have been supporting us every step of the way and making sure that incorporating the app into our website goes smoothly. Thanks Bold team!
CATOPIAN · unranked store
Increases conversions. Would like it to look a bit better though (the upsell that pops up when "add to cart")
prettyhands · unranked store
We got sales from this app, no doubt about that. But this app destroyed my loads times, even worse if you cleared your cookies and browser history the site appeared quick for the first few pages loads until the bold app scripts did something. And this was happening on even the collection pages where the app was doing nothing in terms of functionality. I hired a speed optimisation expert and he thought it could be the app. He deleted the app and any leftover code and the site went from loading 6-7 seconds on most occasions down to less than 2 seconds!!! I've had this installed for probably over a year and I'm embarrassed I didn't spot this. Conversions rates are through the roof so I'd dread to think how much revenue this app has cost me over the year. I don't usually write reviews but something needs doing, Shopify shouldn't allow this.
Stretch It Body Jewellery · www.stretchitbodyjewellery.co.uk · top 100k store
Great app so far, support was quick and easy thanks to Zachary for the install and Guri and Ankur for some quick support.
Ayreborn Audio/Video Inc. · unranked store
Don't waste your time can't do what it says it does without you buying pretty much all the Bold apps $$$ I was told I would have to uninstall all the apps that i have been using for the past 2 years on over 150 products, just so i can get the upsell app to select more than one option. Also was told that there's not enough data for the bold brain, even though we have been online for 2 years with almost 3000 sales... not sure how much more data you need for something that's supposed to be smarter than me...
Strangeshirts · unranked store
Pro: Staffs are friendly and helpful Cons: .No support 24/7. The wait was long (My store was paused 3 days because I needed this app and already paid for it) .30/200 views were just for figuring out if the app was working. .Charge per view was unfair since it doesn't guarantee sales .App was not very responsive. Took it long enough before it is loaded and customers may have skipped to cart already. .Should add more features like more title characters => Overall, ClickFunnel offers cross-sell and upsell with email support and more for the same cost. Here if you get more than 5000 views you will get charged like $90. Clickfunnel charges $97 for unlimited views (so they are technically the same thing but ClickFunnel offers more)
GreenPlanetCraft · unranked store
Bold Upsell is an incredibly easy-to-use interface, and has increased our revenue drastically since we began using it. Pairing up our various products has worked wonders for conversion and allowed us to capitalize on high-spending customers.
SLAM · unranked store
I liked the customer service. They responded to my request and fixed the problem. Thank you so much.
H Store · hmerch.store · outside the top 100k
the app ia not that easy it's difficult for me to use . However , i had a great and fast help from Brenda. Thank u
Brands4u2 · unranked store
Very easy to use. Great layout. Looks great! Hopefully it will help our store sell more products!!!!
Our Eco Revolution · unranked store
Was a little difficult setting up, but the support we received from Marty was fantastic - thanks so much!
eatsleepdoodle · eatsleepdoodle.com · top 100k store
The app is a little bit difficult to set up but they have great support. Thanks, Brenda for helping us out!
Rock N Skull · unranked store
I delete my previous comment because the truth is that they have taken great pains to solve it, and they have fixed it very quickly, by the way the customer service was very very good. In another topic, it would be good if the Bold Cashier is not such an expensive upgrade, it would be good if it were part of the Bold Upsell Products because otherwise buying the two applications is expensive.
TiendaWorld · unranked store
The Product Upsell app combined with the Product Discount app was easy to set up and works very well. We have been using different Bold products since we migrated to Shopify and I have to say Bold has the best support! They reply quickly and go out of their way to keep customers happy. If you have the choice between a Bold app and a similar app by another company I would choose Bold every single time! Update - I am lowering this 5 star to a 4 star until they fix the reporting in the app. We need detailed reports of how the different products preform and there is no way to currently do this.
Tryhairmax · unranked store
Simran from support was very helpful and quick to respond. The app is a bit tedious to use but does offer great tools.
WallMonkeys.com · unranked store
Awesome app. Amazing team. Had a bit of a problem setting up the app in my account and the guys at Bold Upsell were very helpful when it came to sorting that out.
Owlcoholic · unranked store
I love this app. I am currently on a trial period of 14 days & still have 5 days left and It has already made $99.95 worth of sales. It is self paying app. Highly recommended. 5 STARS for customer service excellency :)
INFINITY GIFT STORE · unranked store
We're using Product Upsell combined with Product Discounts to offer cross-sell products at a discounted rate, if purchased together. For years we've been a brick & mortar store that sells occasionally online, and your apps are enabling us to provide all the functionality of full-fledged ecommerce stores. We still have a lot of marketing to do in order to get sales. The great news is that your apps give us something to market, something that resonates positively with potential customers. Thank you! Your support team answered multiple questions to help us set up our first cross-sell app with discounted accessories when purchased with the source product. They made sure everything was working as intended, including eliminating the discount on the cross-sell product if the source product is removed from the cart. Your team is always so patient, helpful, and extremely pleasant. Thank you!
MorselMunk · havefungrowyoung.com · outside the top 100k
I have been using this app a bit and one thing I can say is there some work to do with it. It feels a little to simple, no options of customization, but at the same time there is a lot of customization ONLY if you have an idea of what you wan to do (like literally drawn out) and contact customer support. Once you do that you can basically alter it to however you want. BOLD really strides to have good customer support WHICH IS SO GOOD! They will work with you over and over again until you get it right. Now one thing I can tell you is that YOU NEED TO RUN THROUGH THE OFFERs yourself! This will ensure your find any errors or things not working correctly. So TEST TEST TEST! anything wrong and you can contact them and they will try and help you! One other thing is that I wish they had a test mode because I basically wasted like 70 views just on pure testing (I only have to 200) and also maybe they should give way more views per package. Finally if you want the "After Checkout" Feature you will have to download BOLD Cashier but this will mess around with many many many many MANY things. But overall I think the function of this app offers things that no other app does it just needs a load of tweaking.
Passion Grab · unranked store
We received fantastic support from the team at Bold - Kaiser, in particular, was incredibly helpful during our live chat session together. Thanks Kaiser!
BEB Organic · www.beborganic.com · outside the top 100k
I use this ap to get more upsells. Bold has set it up for me for free, I love their customer service!
VNMshop · unranked store
Great service with these guys Gursharandeep and Rushit! I needed some specific guidance and help with the app. They were fast and got my issues solved.
Lace Music Products · lacemusic.com · top 100k store
I was recommend this app by a friend that had great experience and success with it. First i ran into some problem due to my theme settings, but was highly surprised by the service by Upsell when they step in and helped me and solved everything! Upsell is running smoothly, and i can only see good things working with them! Top notch app and service, thank you guys!
Beach Babe Fashion · r7djtu-fw.myshopify.com · outside the top 100k
el soporte de esta app es grandioso y harpert es muy comprometido con ayudar tuve un problema y lo configuraron por mi
The doddle pop · unranked store
Harpreet was a huge help in getting my cross sells set up in the app!! Thanks so much!!! Im very excited to use this app in my shop.
Awesome Cameras · unranked store
Bold upsell has helped me increase the average order value of my orders. This has helped me increase revenue and get better roi on my ad spend They were extremely quick when i had a problem with the upsell working!
FBRBuzz · unranked store