Profiteer ‑ Cost of Goods Sold · Store management
Every review we hold for Profiteer ‑ Cost of Goods Sold, quoted in full, with the store that wrote it.
Bigger stores rate Profiteer ‑ Cost of Goods Sold at least as well as the crowd does. The store behind each review is the part the App Store never shows.
32 reviews pulled · 32 long enough to quote · 2014-06-26 to 2025-10-23
Every review we hold, newest first
The app takes forever to open, constant error messages
Wilkes-Barre Scranton Penguins Teamstore · wbs-penguins-teamstore.myshopify.com · outside the top 100k
Really happy with the app so far and support has been super helpful! We needed them to update our COGS sales history for the past 6 months, so we could run monthly COGS reports, and they got it done within 48hours. Thanks Dave :)
Province of Canada · provinceofcanada.com · top 10k store
Clunky app taking some time to setup yielding less than average results and a limited reporting functionality. Horrible customer service. Dave is not friendly and unprofessional. I do not recommend.
MX Wholesale UK Discount Wholesale and Pound Shop Supplier · unranked store
Very good. I like this app but it takes some setting up if you already have loads of products. Could do with a better export function instead of a messy CSV file. From https://www.trucklumi.eu
Trucklumi.eu · unranked store
I reached out to the dev after the app refused to sync products (using the provided instructions, and waiting) and got back a snarky attitude based email. Beyond unprofessional and do not recommend. It's not user friendly and nowhere near out of the box ready.
Crumble Co. · unranked store
A great, useful app which is now an integral part of our ecommerce reporting and sales. The support and customer service offered by Profiteer is top notch, you are in very safe hands! *****
Philip Browne Menswear · unranked store
I can see how the app would be wildly valuable if you can get it to work for you but Dave's less than stellar customer service is really a turn off. Don't dare send him an email asking a question or having a problem because he is very defensive and will reply quite rudely. If you don't do everything EXACTLY and if - god forbid - you don't understand something, you should know this is "Hence why [he] wrote a nice 30 page manual for it." Note to new users - the trial doesn't automatically transition to a subscription unlike every other back-end app after the free trial period. Just take note of this because if you spent a lot of time using the app to start the store but then you don't go back in to start the app, you will lose your work or have to do a portion of it again.
Mamas Milkbox · unranked store
Dave has been absolutely fantastic to deal with! Every time I have had an issue he has been on the phone to fix me up every time. This type of backend support makes the decision to invest the time and money into setting up on any of his apps is well worth it.
High Falls Outfitters · shophighfalls.com · outside the top 100k
great app... the ability to attach COGS numbers to products and pull inventory values at anytime is awesome. Thanks so much. Customer service has also been great. I suggested a new feature to David and got a very quick response. Thanks again for such a great app.
Japanese Knife Imports · www.japaneseknifeimports.com · top 100k store
This app really helped me organizing my numbers! I mainly use it to add costs of my items, then to export reports at the end of each day to easily calculate NET profit! Also, great support! Much recommended :)
Booksatcafe · unranked store
This is a great app that does what it says on the tin - and it provides a feature that Shopify sorely lacks. However, be aware that it does not take into account discounts, gift cards, shopify payments fees, or anything else; it simply provides sale minus cost of goods. This is really useful for getting a rough idea of your profits but not ideal from an accountancy point of view. Given the limitations, I don't think that this is a $15 a month app, but if it was $5-7 a month I'd pay for it without hesitation just to save myself my P&L calculation hassle. However, that is not to say it is not a great app and I would certainly recommend it if you need the functionality and can justify the price - easy to get started, easy to use, and gives you what you need.
Justplaygames · unranked store
Thank god I found Profiteer!!! They have great customer support, although I've never quite needed it since it's such a great easy tool for my business. I recommend it for any small business on shopify looking for cost pricing to be factored into their sales numbers. Such a valuable service!!
Shop Super Street · unranked store
Profiteer is my favorite new vendor in the last 10 years. Customer support is willing to help you accomplish your goals. Quick and friendly responses. They solved a problem I had been struggling with for months in a matter of days. Two thumbs up, Profiteer!
Chi Omega Dev1 · unranked store
We installed this app when we first started out but never had a chance to actually use it until almost a year after our store launch. We thought that updating our COGs was too timely. What a mistake! This app is a MUST if you're serious about running a business and seeing how much (profit) you're really making!
Bariatricpal · unranked store
Incredible personalized customer service, A+ , Highly recommend for anyone using shopify. These features should have been here from the start!
Affinis Motor Sports · unranked store
This app is a godsend! Wholesale cost and Inventory Value tracking is a huge part of being able to run a successful business and Profiteer has definitely picked up where Shopify dropped this ball. We switched over to Shopify from a stand alone in-house POS that had all cost tracking integrated and we were at a loss in this regard with Shopify until we found Profiteer. It has been easy to integrate and use. The ability to update costs with CSV files was very helpful with our huge number of unique SKUs. I highly recommend Profiteer!
Busy B Kids Llc · unranked store
Great, simple and really useful app that fills the gap for COGs in our Shopify plan. User-friendly, easy to follow manual and friendly support. Makes EOFY heaps easier!
Ecolosophy · ecolosophy.com · outside the top 100k
We have been using Profiteer for approx 3 months. Very impressed with the detailed user manual as well as the tailored menu - Dave has really tried to address the needs of the small retailer by making a format that is easy and quick to use. In terms of customer service, also very impressed with the speed that any of our queries or issues have been addressed. It is a platform that you can build on and tailor to the growing needs of the business with key information readily available every day. Very happy so far.
Hautlac · unranked store
Super easy app! Great to track COGS without making separate spreadsheets!
Coquette Couture · unranked store
What awesome customer service. We've had Profiteer for almost as long as we have our store. Great app for margin tracking. Just recently the Barcode column fell away and we really needed it along side our SKU's when viewing a report bt variant ID. Dave worked something out for us and in no time we have it back to the way we were using it. Brilliant app made even better by prompt service & expertise.
Thekidzone · www.thekidzone.co.za · outside the top 100k
This is an easy to install app, and the best part is the support you get from the vendor..! I screwed up the file and Dave fixed it.. I asked for historical data beyond the current parameters of the app and Dave responded and got it done for me quickly! Once I got the costs put into the file, I can finally see the value of my inventory and the gross profit on each item sold...a big help for understanding what's making you the most money!
The Biker Nation · www.bikernation.biz · outside the top 100k
Just downloaded and installed this app to get numbers straight since Shopify has failed to include such a vital bit of information for legitimate business owners. At $15 a month I would gladly pay that to keep my company running straight. Oh yea and Customer support is on point and very very helpful. Thank you so much for making this affordable app!
Keigan Apparel · unranked store
Update: Nov. 25 - 40 minute phone call will potentially translate into thousands of dollars in the long run - this app developer is a real person willing to work with you like a real person, towards the goal of mutual success. While the app is not released in full yet, there are some exciting useful new features on the way, and I highly encourage you to support the development. Update: excellent service from developer and from the app itself so far, this is something you need to get if you are not particularly sure if your prices need adjusting - i am pouring over orders one by one and updating prices as needed, profitability is already rising this app has amazing potential but as-is it's already a must-have for me initial review: Called, got immediate answer, very friendly and very direct, which we respect greatly. Helpful and willing to work with the merchant, going to try the app right now and I am sure we will use it at least 2 months, it's possible it may not be what we need entirely but I highly recommend trying it, we have looked and there is no better app than this for a ballpark "how well am i doing" kind of figure 5 stars !
Low Carb Canada · www.lowcarbcanada.ca · outside the top 100k
I had been having struggling for months to find an app that would allow me to run the reports I need to give data to my suppliers who provide stock on a consignment basis. I am a small business and most developers couldn't be bothered helping me get what I needed. My consignment suppliers were starting to cancel their consignment arrangements with me because I couldn't get them the data they needed. And then I found Profiteer! When I first installed the app I got a little bit closer to getting the reports I needed. However, it was when I contacted David at Resistor Software that the exceptional customer service began. I explained what I needed, and even though it wasn't a report that lots of companies use, he went out of his way to find a way to make it work for me. I can now run the report I need and I don't have to worry about losing my consignment suppliers. I can't rate David's support highly enough - he has helped me solve a massive problem. One very happy customer here!
Preggi · unranked store
Great service. Highly recommended!
Teecoon · unranked store
Fantastic app that makes our reporting easier every day. Support is incredible - we had a specific requirement to include other sales sources in our reporting, and the developer bent over backwards to help and update the app! In terms of functionality, if you need a simple way to report the cost of goods sold, and therefore your actual product profit, then this app is certainly for you. If there was a sixth star here, I'd certainly award it!
MySubs.co.uk · unranked store
Simple and essential I had a small problem with the app not taking out VAT on POS sales before calculating profit.My email was answered very quickly and the changes were made by Dave in no time at all. The app now works perfectly showing the net profit for both online and POS sales. Very happy
Arnouts · unranked store
I appreciate the friendly customer service. Our shopify store has just opened and we are just learning it and setting up our analytics. I saw the Profiteer reports and dashboards, but couldn't find a report or export that linked my COGS with my sales. The dashboard is nice but a screen capture is not easy to use in a report or a spreadsheet. I called support and discussed with him to see if I just missed it. No, it did not exist but he saw the benefit of having something like this. After discussing this a bit more together, he thought of a way to provide it easily and with minimal impact to both his work list and other customers. Hence the new sales export by date. While I'm positive that not all requests can be handled this easily or quickly, I appreciate his receptiveness to system improvements and customer needs. I've written and worked with many costing systems in the past, this one is concise and easy to use.
freedom climb store · unranked store
We got this app and it was so easy to export, update and import the COGs file. Yet at first we were seeing no data pull through. Got in touch with David @ Profiteer and he helped us out. Quick, friendly and really great customer service. Our Profiteer App is now working, and its never been easier for us to work out how we're doing as a store. Great App. Great service.
Look mum no hands! · unranked store
We run multiple e-commerce store on Shopify and for years have been seeking a way to input COGS. This app is better than I could have even hoped for. The app allows you to see profit for the day/week/year at a glance, which can be exported to a CSV.
bootcuffsocks.com · unranked store
Very nice an simple to use,great
trimoda-shop · unranked store
If you have a Shopify store, I do not know how you can live without this app. If you do any online marketing or even discount product on your Web store, you need to know how much profit you are making. Knowing the amount of profit you make on a daily bases allows you to quickly make adjustments to your online marketing or store sales to make sure you can maximize the profit or even prevent a loss. This is definitely a must have app.
Hit A Double · unranked store