Brevo PushOwl: Email,Push,SMS · Marketing and conversion
Every review we hold for Brevo PushOwl: Email,Push,SMS, quoted in full, with the store that wrote it.
Bigger stores rate Brevo PushOwl: Email,Push,SMS at least as well as the crowd does. The store behind each review is the part the App Store never shows.
400 reviews pulled · 41 carry a rating and no text · 341 long enough to quote · 2025-12-14 to 2026-08-21
Every review we hold, newest first
Support d'aide efficace qui m'a aidé à mettre en place la liaison entre mon compte Brevo existant et mon application Shopify;
PECATA · pecata.fr · outside the top 100k
Had a small issue related with the account and was not expecting it to be resolved within minute's. As shopify app company's cx team is not always available. Anjali from brevo did a great job by reverting andresolving the issue in no time. Issue was resolved and my business is back in track now. I would highly recommend everyone to use this application and give some credits to ANJALI for her quick response and early resolution attitude. Cheers to brevo....
Dumbledo · www.dumbledo.com · outside the top 100k
Sehr guter und schneller Kundenservice!
Esbit · esbit.de · top 100k store
In the beginning it was a bit confusing to set up automations, but finally a Human named Anjali helped with a proper video to activate the push notifications. Thanks
Silk Tatva · silktatva.com · outside the top 100k
Great tool for push notifications and great customer support too. Always available, detail-oriented, and super fast specially Harish.
Atolea Jewelry · atoleajewelry.com · top 10k store
Servizio pronto a rispondere e molto professionale. Consiglio sicuramente, offrono un ottimo servizio
Cosplaymood - Cosplay su misura · www.cosplaymood.com · outside the top 100k
This has been a really useful addition to our store’s marketing strategy. Setting up automated push notifications is simple, and it gives us another effective way to reconnect with shoppers without relying entirely on email or paid ads. The abandoned cart and browse abandonment automations are especially helpful for bringing interested customers back.
Pocketforge Online · www.pocketforge.online · outside the top 100k
TOP ! Anjali m'a été d'une grande aide, très réactive, mon problème a été résolu en 5 min top chrono merci !
Lolly's · lollys.fr · outside the top 100k
Christie super efficace et m'a bien aidé dans la configuration , seule je n'aurais pas réussie je suis novice en la matière. Un grand merci Christie
L'Instant Nature & Soins , by Les Coeurs de Lait , Cosmétiques au lait de chèvre · www.instant-nature-soins.com · outside the top 100k
Very helpful and friendly customer support.
tinvail.art · tinvail.art · outside the top 100k
Brevo is great, however, I want to specifically have Raul who I spoke with on chat to be "recognized" as he was absolutely incredible!!! I'm so grateful I spoke with him prior to Brevo as he was professional, communicative, had answers to ALL my questions, which were a lot. Thank you Brevo and more importantly, thank you Raul!!!
ToiletseatPROS · toiletseatpros.com · outside the top 100k
Top ! Raul est très à l'écoute et rapide merci !
POLLEN FABRICS · pollenfabrics.com · outside the top 100k
Great support! Very fast and helpful
NIDA · nida.co · top 100k store
Customer service is very helpful and responsive.
Bariatric Fusion · www.bariatricfusion.com · top 100k store
merci pour les réponses à mes questions ! toujours très rapide :)
Mademoiselle Biloba · mademoiselle-biloba.fr · top 100k store
Updated - the support team jumped on a call with me personally to resolve the issue. I was really surprised because usually most support teams only resolve issues via chat but they were very helpful by walking me through each step.
Sulina Shop · sulinashop.com · top 100k store
Uygulamadan gayet memnunum
Cepax · cepax.com · outside the top 100k
Je découvre l'application , bonne appli et facile. le suivi excellent vraiment différent des autres, l'agent Harish à régler toutes mes contraintes en un temps record
Made In Sen Industry · madeinsenindustry.com · outside the top 100k
Ottima app per invio newsletter e gestione segmenti clienti. Ottima anche per creare automazioni di recupero checkout e carrelli abbandonati. Servizio clienti super disponibile e molto competente.
parmaxfashion · parmax.com · outside the top 100k
Great support! Quick response and knowledgeable answers! Fantastic setup experience!
Hello Bluebird, LLC · shop.hellobluebird.com · outside the top 100k
customer support is always available via chat and super helpful.
Sons of Vikings · sonsofvikings.com · top 10k store
Great team, Anjali helped me with an issue caused by Shopify's policy.
Sunaan · sunaan.com · top 100k store
Super expérience avec le support PushOwl ! Raul a été très réactif et efficace pour nous aider à migrer notre compte Brevo. Explications claires, process simple, et une équipe sympathique et à l'écoute. Je recommande !
Bookinou · www.mybookinou.com · outside the top 100k
Tolle App mit einem tollen Kundenservice der sehr hilfsbereit ist und innerhalb von Minuten antwortet
Elephant Beans · shop.elephantbeans.de · outside the top 100k
Excellent support! I encountered problems with my email configuration and failed to receive test emails. Yash was patient, addressed all my questions thoroughly, and helped me fix the issue efficiently. Thanks for the outstanding support!
ZikeTech · ziketech.com · top 100k store
Anjali a tout résolu ! top !
Biz Babe · bizbabecollection.com · outside the top 100k
They took the time to explain everything thoroughly, including screenshots and clear instructions. They also waited until all the tests had been completed and made any necessary adjustments throughout the process.
SUPRIVA · supriva-shop.com · outside the top 100k
Yash was super helpful!
Eclipse Oregon · eclipseoregon.com · outside the top 100k
yAsh provided an excellent support
DOPPELGÄNGER ROMA · doppelgangerroma.me · outside the top 100k
Thanks, Raul was a great help in setting things up. We encountered some errors which he helped us resolve.
Nirogam International · nirogamonline.com · outside the top 100k
The support is Great & very fas. Still testing the app.
Robust Europe · robust-europe.com · outside the top 100k
Completely useless for email marketing unless you spam your customers. Brevo is pushing "performance indicators". If your marketing strategy is not to spam your customers every day, but instead only write when there's something relevant happening (eg. every 3 months), you will fail these thresholds and your account will instantly be locked. They will refuse to unlock it until you unsubscribe, at which point it magically is possible to unlock the account after all. Avoid this at all costs for email marketing and just use the default shopify app. It works just as well, and won't lock your account over made-up numbers.
Rohleder · rohleder.at · outside the top 100k
Anjali provided excellent support and helped me successfully connect my Shopify store to my existing Brevo account. She was patient, professional, and very helpful throughout the process. Great customer service experience!
Bavercraft · bavercraft.com · outside the top 100k
Support war schnell und kompetent.
USP Group · usp-group.shop · outside the top 100k
It would be nice if one can connect to one's Brevo account without having to talk with support. That seems like an unnecessary step in between.
BioRelax | KleinMed AG · kleinmed.net · outside the top 100k
We’ve relied on Brevo for more than 4 years. The platform is incredibly flexible, the customer support team is always helpful, and the Shopify integration makes syncing everything simple. Highly recommend! Extra thanks to Yash for helping resolve few questions.
Miss To Mrs® Shop · shop.misstomrsbox.com · outside the top 100k
Excellent support! I had issues with my email configuration and wasn't receiving test emails. Yash was very patient, answered all my questions, and helped me resolve the issue quickly. Everything is working perfectly now. Thank you for the great support!
Japan HOVERAir · jp.hoverair.com · outside the top 100k
Please cancel my subscription; the app is terrible and doesn't work—I keep getting errors.
QARIRA · unranked store
The support is among the best I've found in a Shopify app. Harish from the CX team answered every technical question in detail and with honesty — he even reproduced the issue on our store and explained exactly how the tracking works under the hood. The Shopify → Brevo sync works well (contacts, attributes and purchase data verified with real orders), and reverse sync can be controlled from settings. Worth knowing: checkout events are client-side (cookies/browser session), so abandoned cart recovery won't capture every visitor — a platform limitation to be aware of before building automations on those events. The team is transparent about it, which I appreciate.
KARKASA · karkasa.es · outside the top 100k
Had a problem with separate account being created in Brevo and then PushOwl in Shopify. I posed the question in the webchat and a few minutes later, Anjali got in on the chat and sorted it out for me. Look forward to getting it working for us
North Home · northhomefashion.com · top 100k store
Personalised support from Hamish today which I really appreciated - going the extra mile to signpost practical guides. Much appreciated
Ice Cold Spice · icecoldspice.com · outside the top 100k
Brevo is a awesome platform, that offers integrations with shopify, which makes much more easy to manage our newsletters and subscrivers We are using brevo for newsletter at 1 year or so, and it is easy, works wells and the support is very helpful too.
Corkify · corkify.myshopify.com · outside the top 100k
A répondu parfaitement a mes attentes et je n'ai pas attendu
Equinspiration.fr · equinspiration.fr · outside the top 100k
Very professional and knowledgeable. Thank you for your help.
Starlite Smile · starlitesmile.com · outside the top 100k
Goed geholpen door Yash. Fijne app met goede hulp!
PuzzlePro · puzzlepro.nl · outside the top 100k
Super application ! L'installation est rapide, l'interface est intuitive et tout fonctionne parfaitement dès le départ. Le support est exceptionnel : très réactif, à l'écoute et efficace. Une excellente expérience, je recommande à 100 %.
Pure Filters · pure-filters.ch · outside the top 100k
Thanks to Raul, my problem was solved within 10 minutes. The AI agent couldn't help with this issue, but Raul was fast, helpful, and fixed everything. Now everything works perfectly.
delicando · www.delicando.com · top 100k store
Support good once you get to a human, allows us to connect with brevo so very useful
Cot Cot House · cotcothouse.fr · outside the top 100k
Support was great! Yash was super helpful with clarifying the policy and confirming that our business model complies with it.
NowExpress · nowexpress.ph · outside the top 100k
I had an issue where activating the Brevo sync created a duplicate Brevo account instead of connecting to my existing one. Piyush from the Customer Success Team resolved this quickly, professionally and with great care - making sure my existing Brevo data remained intact and was set as the source of truth throughout the process. Really impressed with the speed and quality of support. Thank you Piyush!
The Online Art Gallery · www.theonlineartgallery.com.au · outside the top 100k
Very efficient support! I'm very glad to use Brevo in my business.
Sternartica · sternartica.com · outside the top 100k
Awesome support! Fast, and correct help.
Stomp Distribution Ltd · stompdistribution.com · outside the top 100k
Anjali Customer service was excellent. The app is functional and well thought out. Main issue is the deliverable emails that goes to spam.
GSUWOO · www.gsuwoo.org · outside the top 100k
Wir sind noch am Testen aber der Support ist wirklich toll, schnell und hilfreich!
GAMiKi · www.gamiki.shop · outside the top 100k
I was in touch with Adrian via the live chat service who was extremely helpful. He was able to answer all questions I had and action what I wanted immediately. Great service and leaves me very positive about our decision to switch to Brevo.
Eddie Lock · eddielock.co.uk · outside the top 100k
Excellent customer service
Petersham Cellar · petershamcellar.com · outside the top 100k
Huge thanks to Anjali for the assist. I really appreciate the explanation and help, which allowed us to get back to our operations without further delay.
HYPE · hypeclothingstore.com · top 100k store
Brevo is an amazing ap. Even though I am a senior in age, I am learning it really quickly as it is so easy to navigate and use. The templates Brevo have are really stylish too. In addition Piyush tonight gave me the best possible customer service support. He was literally outstanding. I highly recommend Brevo to all users.
Postcard Finder · postcardfinder.co.uk · outside the top 100k
incroyable, merci
JoggingJogging · www.joggingjogging.com · top 100k store
great
Recto Verso · rectoverso.one · outside the top 100k
Nice customer support! Didn't expect this kind of help but really helped us out! 5 Stars!!! Very hands-on help
Loras · loraspet.com · outside the top 100k
Réponse efficace et très rapide ! merci beaucoup !
inebysabine · inebysabine.com · outside the top 100k
Ottima applicazioni e assistenza clienti veramente gentili
Comprarebrico · comprarebrico.it · outside the top 100k
Nice app, great support service by Adrian.
STORE STORE · shopnl.storeprojects.org · outside the top 100k
A great and swift support from Yash in helping configure integration between Brevo with Shopify!
HDI Philippines · ph.hdi.com · outside the top 100k
We were struggling to get the service set up and running. Brevo's customer service rep Reese refused to set up a 30 minute orientation call. Apparently we don't have a high enough subscription package. Don't be fooled. Unless you have a premium subscription package you can only receive email help where they will send you link to docs you have to sift through to try and find answers. They did find time to call me several times to try and sell me more email sends and a higher subscription package. The sales guy was trying so hard to keep me on the phone it was almost comical. I was holding my 11month old son who was crying and he asked if I could get on a 5 minute demo call. I told him no I needed to go take care of my son and he kept pushing saying "yes but it will only take 5 minutes of your time." Their work flow currently is -- if a brand new customer is struggling to get the service to work properly, deny an orientation call to get them in a good place and call them multiple times to get them sell them more stuff. We asked them to cancel the service once and they did not address it in their reply. We have asked to cancel it for a 2nd time. I will provide an update if they refused to address it again. Be careful with this company. They do not care about your marketing success only selling you more stuff. Would not recommend and would not use again even if they try to fix the horrible experience we have had. Disgusting company.
Las Olas · www.shopolas.com · outside the top 100k
Angali is very knowlegable ,and a great help
SHOP AESTHETICS · shopaesthetics.co.uk · outside the top 100k
Anjali du support client a été très réactive, m'a guidé et aidé à corriger mon problème, et m'a expliqué tout ce qu'il fallait. Je la remercie pour son aide précieuse L'application fonctionne correctement.
Blato CBD · blatocbd.fr · outside the top 100k
très bonne apps je recommande
AWRAH · www.awrah.fr · outside the top 100k
Ottima Assistenza! Gentili, disponibili ed efficaci.
Glimmer · glimmer-italia.com · outside the top 100k
Absolutely love Brevo, it's extremely easy to use! When I wanted to connect my new shopify store to my already existing Brevo account Anjali helped me connect the store in 15min so easy and no stress :)
Chantal Leonhardt · chantalleonhardt.store · outside the top 100k
Thanks to Anjali, We was having issue with our popup setup and she did not only provide a good assist but also make sure everything get sorted out and let us know why the issue occur in the first place.
WINNER OF VICTORIES · winnerofvictories.com · outside the top 100k
Anjali was very helpful in supporting us with setting up our first installation for our loyalty customers
Love to b · lovetob.co.uk · outside the top 100k
Excellent support de la part de Yash. Il a été patient, clair et très efficace pour m'aider à résoudre mon problème. En tant qu'entrepreneur qui gère tout seul, avoir un service client aussi réactif et compétent fait vraiment la différence. Merci Yash !
Abelle fwi · abelle-fwi.com · outside the top 100k
App is pretty easy to use, and the CS is very helpful if you encounter an issue. Great service!
Coffee Roasters Asia · coffeeroasters.com.hk · outside the top 100k
Amazing support from Yash! Very helpful, responsive, and professional. He resolved my queries quickly and made everything easy to understand. Thank you for the great assistance!
La Juiceria Grocer · lajuiceria.com.my · outside the top 100k
Extremely confusing setup between Brevo.com and push owl, but outside of the difference between the two services, it was fairly quick to get things going. Yash, a customer support agent, does deserve 5 stars for his help in getting my account confusion sorted out. However the overall app I can't do more than 4 just due to the confusion between Brevo and PushOwl
Jasberger Music · jasbergermusic.com · outside the top 100k
Nous venons de migrer de Wordpress vers Shopify et en installant l'application BrevoPushOwl, celle-ci m'a crée un nouveau compte automatiquement. Heureusement que je suis tombé sur un agent, Yash qui a bien voulu m'aider pour liée mon compte existant à notre site Shopify et le paramétrer. Il a été très réactif, et a su répondre à toutes mes questions en temps réel, notamment sur l'utilité de la plateforme et son fonctionnement. N'hésitez pas à contactez les agents BREVO si vous avez besoin d'aide. Je suis très reconnaissante, merci infiniment à Yash d'avoir résolu mon problème ! :)
Kit Linge France · kit-linge.com · outside the top 100k
Mir wurde super geholfen! Easy und schnell, ohne es kompliziert zu machen.
Frittboards · frittboards.de · outside the top 100k
Adrian was very helpful, patient and professional. He understood our issue quickly and helped us connect the account correctly. Great customer service, thank you!
Lemon Shop · www.lemonshop.it · outside the top 100k
Doesn't work if you use a different email address for Brevo and Shopify. It'll create a second Brevo account. This is a known bug but they haven't patched it. No self closure for the erroneously created second Brevo account, so you'll have work with different support teams. For us we had one ticket for our actual account, one for PushOwl, and another for the erroneously created account. Easier for us to just manually export and import segmented Shopify lists.
Bad Leather Goods · badleathergoods.com · outside the top 100k
Super Hilfsbereit und sehr Lösungsorientiert. PushOwl rettet mich jedes Mal wieder. Nur Brevo ist ein anderes Spiel...
Die Outbacker · dieoutbacker.com · outside the top 100k
This integration was the final piece of the puzzle for our current EC store rollouts. Yash’s prompt assistance and precise configurations got us across the finish line perfectly. Everything is operating flawlessly, and we couldn't be happier with his consistent support!
Boutique en ligne officielle de MSI France · fr-store.msi.com · outside the top 100k
Just starting interacting with this app, about the first things I'm setting up I have recevied a nice support
davijewels · davijewels.shop · outside the top 100k
The customer service team from PushOwl has been nothing short of excellent.
Make A Fort, LLC · www.makeafort.fun · top 100k store
Muy contenta con la gestión de mi problema. Me atendió la agente Anjali, muy amable y eficaz. Me resolvió mi problema en cuestión de minutos. Gracias!!!
Crochet by EEP · www.crochetbyeep.com · outside the top 100k
I was helped by Piyush, he helped me really good. I had some issues with sms setup and he helped me go through all the steps, he was really patient with me and guided me through everything. I definitly recommend.
Desire · www.desirstore.com · outside the top 100k
Yash provided excellent and prompt customer service. They were incredibly kind and efficient, and they resolved my issue right away.
Agocap Pharma & Beauty · www.agocap.it · outside the top 100k
Excellent customer support! I contacted the PushOwl team for help. They responded quickly, understood the situation, and processed smoothly. The entire experience was professional, friendly, and hassle-free. Highly recommended!
allbuy · www.allbuy.com · outside the top 100k
Honestly enjoying this. My chat experience with Yash was perfect and helped me through my issue quickly. Easily integrates with Shopify. This app is awesome! Exactly what my business needed!
The Pooter - Fart Like a Man. · thepooter.com · top 100k store
So far the app works well, Anjali was a great help with setting everything up, very kind and patient.
The Color Bright · www.thecolorbright.com · outside the top 100k
Anjali was super helpful and explained carefully to me the problem and even created the list for me that I needed AOAP Projects
Art on a Postcard · unranked store
Réactif et efficace, super !
ZENSPIRE · www.zenspire.com · outside the top 100k
good
Chicme · www.chicme.com · top 100k store
Christie was an incredible help! She was patient and waited as I navigated though the app. Excellent customer support!
The Doormat Company · thedoormatco.com · top 100k store
Adrian's support was massive. He helped me connect PushOwl to Brevo to Shopify. Enabled some critical features, in 10min or less. Thank you.
Deerah · deerah.co · top 100k store
Best value newsletter tool I've found and really excellent customer support.
Velorution · velorution.com · top 100k store
Yash is the man - super helpful support
Pure Grade Labs · puregradelabs.com · outside the top 100k
Anjali was very quick and helpful with my technical issue (Y)
The Sound Of Tape · unranked store
Super, Anjali a été très réactive et précise dans ses réponses et m'a bien aidé à coup de screen et de tuto personnalisé. Merci !
Archiduchesse · www.archiduchesse.com · top 100k store
Exceptional support, fast and reliable.
Zumora Africa · zumoraafrica.com · outside the top 100k
So far, I have been very pleased with the customer service and I think this is the most crucial part when choosing an app! Aritra was so helpful and patient with us when we needed to change plans and implement SMS campaigns. Our whole team is very thankful for him and his advices :)
Her Third Place · unranked store
Very helpful support and very nice app!!1
Art Academi · artacademi.com · outside the top 100k
Ringrazio Christie che mi ha aiutata a configurare al meglio l'app. Assistenza immediata, gentilissima e paziente nel guidare anche chi non ha dimistichezza con questo tipo di app. Consigliatissima!
La Gio Fitness · annaegio.com · outside the top 100k
La atención rápida y efectiva gracias
Lila Sana desde dentro · www.lilasanadesdedentro.com.mx · outside the top 100k
Piyush was amazing to work with. He took the time to really understand my situation, explained everything clearly, and guided me step by step until the integration was fully solved. Super kind, patient, and professional the whole time. 5 stars well deserved
EXCLUSIVO DJ · exclusivodj.com · outside the top 100k
Service client très réactif et aidant.
Occi-Tanne · occi-tanne.fr · outside the top 100k
J'ai eu affaire a Adrien qui a été agréable et professionnel, merci.
The Mystical Attic - Faehild · themysticalattic.com · outside the top 100k
Great customer service! Yash was awesome to work with, he did exactly what he said he would do and resolved everything quickly. I'll definitely be using this service on demand moving forward. Thanks a bunch!
Saigon Flowers · www.saigonflowers.com · outside the top 100k
Yash is an incredibly reliable partner who supports everything we need. The UK Store is our brand-new project, and we have high expectations for it. Thanks to Yash's outstanding support and quick, professional responses, we were able to ensure everything was running smoothly and start testing much ahead of our original schedule and expectations. He has been a pleasure to work with, and we look forward to our continued partnership!
Store | United Kingdom · uk-store.msi.com · outside the top 100k
Der Support (Adrian) hat uns schnell und unkompliziert geholfen. Alles in allem bisher eine gute Erfahrung.
CARUSO 1877 · www.caruso-1877.de · outside the top 100k
good support
Weingut Polz · weingutpolz.at · outside the top 100k
Great support team and always available when needed. Especially Adrian - his assistance has been excellent, solving every issue quickly and professionally.
Pomy Sport · pomysport.com · outside the top 100k
Attente assez courte. Réponse à mes questions claires et précises. Rapidité d'exécution. Merci beaucoup à Anjali pour son aide précieuse
Les Éditions du CHEM Santé · les-editions-du-chem.myshopify.com · outside the top 100k
Un grand merci à Adrian ! J'ai contacté le support pour une erreur de mail qui me bloquait, et Adrian a réglé le problème en un clin d'œil (3 clics chrono !). En plus d'être extrêmement efficace et compétent sur la solution Brevo, il est d'une grande politesse et très serviable. Un service client au top comme on aimerait en voir plus souvent. Je recommande à 100% !
Laboratoires Le Stum · www.labo-lestum.fr · outside the top 100k
I got best Assitance with one of your support executive @anjali Thanks to your support and kind attension
Libral Traders · libraltraders.com · top 100k store
Merci Anjali de m'avoir aidée à préparer la pop up ! Super accompagnement
La poule aux jeux d'or · lesjeuxdor.com · outside the top 100k
This app has been very useful and the support team member Yash was extremely helpful in answering my questions.
Hollier · unranked store
Die App ist Anfangs etwas unübersichtlich und erstellt automatisch ein Konto bei Brevo, so dass Support nötig war um das eigentlich bereits vorhandene Brevo Konto zu verknüpfen. Der Support hat das aber schnell gelöst, vielen Dank!
Wichtelkidz · wichtelkidz.de · outside the top 100k
Im Zuge unserer Migration zu Shopify war die Installation der PushOwl-App zwingend erforderlich, um unsere bestehende Brevo-Umgebung weiterzuführen. Das Onboarding gestaltete sich anfangs schwierig; die offizielle Brevo-Anleitung hat in unserem Fall leider nicht funktioniert. Die Rettung war der PushOwl-Kundenservice: Erst durch ihre Unterstützung konnten wir unsere Brevo-Subaccounts erfolgreich mit unserem Shopify Account verknüpfen.
LEISER® · www.leiser.de · outside the top 100k
10/10 would recommend, very fast support :)
sevitanatur · sevitanatur.com · outside the top 100k
Acabo de instalarla, he tenido alguna duda y el soporte me ayudó inmediatamente, sin demora alguna. Muy satisfecho
Let´s Solve Your Problem · letssolveyourproblem.com · outside the top 100k
Ho avuto due problemi, per ora sono risolti. Il customer service, in particolare Adrian, è stato molto gentile ed esaustivo.
happy4pets.it · happy4pets.it · outside the top 100k
Top all fine!
AppSkins · appskins.eu · outside the top 100k
Excelente, resolvió mis principales dudas.
Cantia · cantia.com.mx · top 100k store
Ich hatte ein grosses Verständnisproblem und Adrian hat mir hierbei super geholfen. Jetzt funktioniert alles so wie ich es wollte. Ein sehr guter Support. Ich fühle mich hier sehr gut beraten und unterstützt.
Swiss Health Care AG · swisshealthproducts.com · outside the top 100k
Thanks for you time and patience !
CBX medical · cbxmedical.com · outside the top 100k
Le support client est très réactif et vous aide beaucoup à débloquer des problèmes, top app pour gérer l'emailing d'un ecommerce !
Lilaya · lilaya.co · outside the top 100k
Super schnelle Hilfe und klare Empfehlungen von Adrian, welche auch geholfen haben :) Freut mich das der Support gut funktioniert.
Fredama · unranked store
réponse adequate, compréhension rapide du pb
MySOEVA · unranked store
Très bonne expérience ! Service client rapide et à l'écoute
LAUNNY · launny.com · outside the top 100k
Great app and help synch to Brevo! And customer support is really useful
Primegreen · primegreentrade.com · outside the top 100k
L’interface est simple à prendre en main et le support est réactif.
Cinq Mondes · www.cinqmondes.com · top 100k store
Les réponses du support ont été claires et la personne très serviable.
douce heure. · unranked store
Voglio esprimere tutta la mia gratitudine e soddisfazione per il supporto ricevuto da Harish. È stato davvero eccezionale sotto ogni punto di vista. Fin dal primo momento si è dimostrato una persona estremamente gentile, disponibile e professionale, ma ciò che più mi ha colpito è stata la sua grande umanità. Oggi è raro trovare qualcuno che lavori con così tanta attenzione verso le persone, mettendoci passione, pazienza e cuore in tutto ciò che fa. Harish mi ha seguito per molto tempo con una dedizione incredibile, aiutandomi non solo nelle cose che rientravano direttamente nelle sue competenze, ma anche in tante situazioni che non gli spettavano affatto. Nonostante questo, non mi ha mai fatto sentire un peso o una perdita di tempo, anzi: si è sempre messo a disposizione con il massimo impegno, cercando ogni volta la soluzione migliore per accontentarmi in tutto. La sua competenza è davvero altissima: preparato, preciso, veloce e sempre capace di spiegare tutto in modo chiaro e comprensibile. Ma oltre alla professionalità, quello che fa davvero la differenza è il modo in cui tratta le persone. Harish ha avuto una pazienza infinita con me, dedicandomi tantissimo tempo e facendomi sentire sempre ascoltato e supportato. Si percepisce chiaramente che tiene davvero al cliente e che lavora con serietà e passione autentica. Posso dire sinceramente di essere super soddisfatto e felice dell’esperienza avuta con lui. È raro incontrare persone così disponibili, corrette e attente ai dettagli. Ha superato ogni aspettativa e merita davvero tutti i complimenti possibili. Grazie di cuore Harish per tutto il tempo, l’impegno e la disponibilità che mi hai dedicato. Sei una persona speciale oltre che un grandissimo professionista. Consigliatissimo a chiunque cerchi qualcuno di competente, affidabile e umano. Davvero il top!
Launchpad AI · unranked store
I had an issue with my subscription and could be helped via the chat and got a great solution. I like using bravo as the app is user friendly and easy to use.
Atelier Valentine Avoh · www.valentineavoh.com · outside the top 100k
Yash is very kind not impatient. I appreciate the check-in after I went quiet. Also the service has everything an automation girlie could want at a very reasonable price. :)
Plume · somethingplume.com · outside the top 100k
El soporte recibido por parte de Brevo ha sido excelente. Quiero destacar especialmente la atención de Anjali, que resolvió mis dudas de forma rápida, clara y con un trato muy profesional y cercano. Un servicio de 10 que realmente marca la diferencia. Muy Top!
Productos Curly · productoscurly.com · outside the top 100k
great help and done excatly what i asked, thank you
Reeds Butchers · www.reedsbutchers.co.uk · outside the top 100k
THIS DUDE (SIS) IS THE BESTTTT PERSON I EVER FACED FROM ANY SUPPORT TEAM. Bro helped me a lot like A LOT and m so so so happy that it worked i was banging my head on the wall for few days but she simply helped me out in few minutes. Appreciate her patience and help
Fitted Folks · unranked store
Service client très réactif, merci à Anjali pour son accompagnement.
ERRO - Sellier / Maroquinier · erro-maroquinerie.com · outside the top 100k
Adrian from support was beyond helpful and patient, really helped me set up everything, really good support
BODY SCRIPTION · www.bodyscription.com.au · outside the top 100k
I discovered the app was not working. For the past year, we've never used more than 500 impressions which is what you get with the free plan, even though we've been paying for the 10,000 impressions per month. there was no communication about this by email or within shopify. I discovered the problem doing a routine review of app usage and expenses. The pushowl chat agent did provide the usage stats, but only after first saying they usage history was not available. Chat was responsive, but was primarily focused on upselling services, even though they did provide information when asked. Two stars because the app does what it is designed to do, but didn't bother to notify us when it needed attention to continue working.
GreenSmoothieGirl · shop.greensmoothiegirl.com · outside the top 100k
Service client très réactif, à l'écoute et toujours présent pour trouver des solutions et ce, quelque soit l'heure. Très satisfaite et je ne peux que recommander.
EssenTerra · www.essenterra.fr · outside the top 100k
Fast & reliable
Snyggli · snyggli.de · outside the top 100k
1 étoile – Très mauvaise expérience Expérience extrêmement frustrante avec Brevo lors de ma migration de PrestaShop vers Shopify. Après plusieurs échanges, j’ai été contacté par un technicien (Piyush) et nous avons fixé un rendez-vous pour un appel entre 23h et 4h du matin (heure française). J’ai accepté malgré cet horaire très tardif pour avancer rapidement. Résultat : j’ai attendu toute la nuit, et personne ne m’a contacté. Le pire, c’est qu’aucune excuse ne m’a été envoyée. J’ai dû moi-même relancer le support pour avoir une réponse ensuite. En parallèle, le problème principal n’est toujours pas résolu : je parle simplement d’une intégration avec le même nom de domaine entre PrestaShop et Shopify, mais les explications sont floues, et on me demande des éléments techniques sans instructions claires. Points négatifs : - Rendez-vous non respecté - Aucune communication ni excuse après absence - Support lent et désorganisé - Manque de clarté technique - Perte de temps énorme et stress Aujourd’hui, mon activité est impactée à cause de ce manque de sérieux. Je ne recommande pas du tout cette application pour une migration e-commerce.
Safwa Boutique · safwaboutique.com · outside the top 100k
A small issue with sync'ing the correct account was quickly resolved by Anjali. Everything looking great and we can get on with creating some great marketing content. ! Thank you again Anjali.
Kally Sleep · kallysleep.com · top 100k store
Excellent contact avec Adrian qui a su répondre à nos demandes de manière précise. Adrian a été d'une aide précieuse pour nous expliquer le fonctionnement des filtres afin que nous soyons plus précis dans nos segmentations.
Santevie · unranked store
fast and effective help from Yash! thank you
Studio Tee · studiotee.be · outside the top 100k
Thank you so much for your promtp response and quick resolusion to my problem.
Baby Loren Wholesale · b2b.babyloren.com · outside the top 100k
Adrian was super helpful. An issue I had been missing with for far too long was fixed in no time.
rayne · raynecare.com · outside the top 100k
Really impressed so far. Very helpful, easy to use, and everything just works the way you want it to. Support has been solid too, which makes a big difference. 10/10... a big step up from what I was using before.
Thrill Flight · thrillflight.co.uk · outside the top 100k
Contactez le SAV si ça bug ! Des bugs pour connecter un compte brevo existant vers shopify. J'ai failli passer sur une plateforme concurrente tellement ce moment était frustrant. A corriger d'urgence car je n'ai trouvé aucune aide à ce sujet. Heureusement coté service client, j'ai rarement eu une assistance aussi géniale et réactive. Ils m'ont contacté par email et en 30mn, Brevo était connecté, avec le bon compte, et mes relances panier fonctionnaient.
Estampe Fragrance · estampe-fragrance.com · outside the top 100k
Enfin une application CRM avec un vrai service client qui permet de corriger s'il y a le moindre problème technique, merci Anjali pour votre aide et les recommandations. Très contente d'utiliser Bravo pour Delikao.
Delikao · delikao.fr · outside the top 100k
Excellent support from Anjali!! I need 10 stars option for her!!
TMolecule · tmolecule.com · outside the top 100k
Piyush has been really helpful, he joined with very short notice and was excellent. Highly recommend to anyone looking for a 10/10 job.
RollyArtStudio · rollyartstudio.com · outside the top 100k
The customer support at Brevo PushOwl is top notch!! I experienced some issues syncing - or rather understanding how it worked but Adrian stepped in and stepped up and resolved my issues straight away. Responses were always immediate, questions were always answered and issues dealt with. Extremely professional and helpful - if a company's support team are getting bad reviews - take a look at Brevo PushOwl's model - it's super!! Thank you Adrian!!!
Monster Phonics · shop.monsterphonics.com · outside the top 100k
Representatives, particularly Yash, deliver professional, tiimely, and supportive communication with positive outcomes.
Writing by Design · shop.writingbydesign.com · outside the top 100k
Harish was so helpful! They helped me understand the issue and gave me clear directions to resolve it. Thank you!!
OneThreadCollective · onethreadcollective.org · outside the top 100k
Amazing customer support. I’m quite new to email marketing and not a developer. AI helped me create some HTML templates, but I still needed help with setting up Brevo and fixing a few issues that weren’t picked up. Anjali from the Brevo support team was incredibly helpful. She quickly identified the problems, explained the errors in my code, and guided me through the filter setup. She even made some changes to get everything working smoothly with automations. Really appreciate the support — it made a big difference. I’d definitely recommend them.
Roam smart tracker · roamsmarttracker.com · outside the top 100k
Yash was very friendly and helpful. I appreciate his expertise in helping to sync my website email with brevo. Thannkyou!
Acushla Designs · acushladesigns.com · outside the top 100k
I was facing some issues as I had 2 Brevo Accounts. I had the help of Harish at support and it changed my whole experience to be honest. He made a lot of work to get it to work. Really amazed by how good it went and that it solved my issue ! Thanks to him and now Brevo.Pushown is working perfectly
The Peluche Factory · thepeluchefactory.com · outside the top 100k
Had some problems, and Adrian was the human agent who assisted me. Was very happy with service, which was quick and simple. Problem solved.
DERMADRIP (Pty) Ltd · unranked store
Maravillosa Atencion. gracias
PetitGegant · unranked store
Great support experience and platform overall. Harish from the Customer Success team took the time to properly understand an issue with automations and followed through until it was fully resolved. Really appreciate the effort and clear communication throughout.
BLACKMAMBA · www.beblackmamba.com · outside the top 100k
Great customer support
Virtusan · shop.virtusan.com · outside the top 100k
Merci à Anjali qui a été d'une grande aide et m'a aidé a configuré mes automatisations et à me familiariser avec Brevo :-)
Bijoux d'Antan · bijouxdantan.fr · outside the top 100k
Great customer service, very responsive and helpful
Healthy Fresh Meals · www.healthyfreshmeals.com · outside the top 100k
Big thanks to Yash for the amazing support during our migration from Klaviyo to Brevo for our Shopify store! Not only was he incredibly responsive, but he also coordinated with his team to fulfill our requests and solve every issue we encountered with impressive speed. I highly recommend Yash’s support to anyone looking to switch platforms and optimize their Shopify integration!
Store Ufficiale MSI | MSI Italia · it-store.msi.com · outside the top 100k
Just started with the app and Raul from the support team helped connect the website to Brevo within minutes. Very easy!
Matt Estlea · mattestlea.com · outside the top 100k
I spent 20 minutes talking to an AI Bot, then a live agent stepped in and addressed my issue within a couple minutes.
Workplay · www.workplaysports.com · outside the top 100k
good support and understanding
Sowears · sowears.net · top 100k store
Great, responsive
Backgammon Galaxy · shop.backgammongalaxy.com · outside the top 100k
Amazing support, Anjali was very kind and pacient. 10 out of 10
Sneax Lab · www.sneaxlab.com · outside the top 100k
so far so good, haven't set up any campaigns yet, but customer support were very help integrating Brevo with the Shopify Pushowl App.
Fetlox Ltd · fetlox.com · outside the top 100k
amazing help, quick, nice, and effective!
HOMENAGE · homenage.com · outside the top 100k
Tiene todo lo necesario para conectar un tienda Shopify con el sistema de email brevo, Ayuda mucho en las automatizaciones, manejo de correos y Pop ups, solo a veces se conecta o crea cuentas secundarias, pero el equipo es bastante amable en resolver esos temas.
Torke · torke.com.mx · outside the top 100k
Yash was extremely helpful. Very quick to respond and happy to help with our Brevo PushOwl set-up and any questions. Thank you!
Betacraft workwear · betacraftworkwear.com · outside the top 100k
hola no contraten dice que tiene un plan gratuito y te cobran aparte de que no funcionan sus campañas de sms ni las de email marketing. te contactas a soporte y te dicen que superaste los mensajes de las campañas cuando no fue asi
PREM · prem-living.com · outside the top 100k
Imposible de utilizar. Si ya tenes una cuenta de Brevo creada antes, no podes conectarla con Shopify. Si instalas la aplicación, te abre una nueva cuenta. Es inexplicable lo que hicieron realmente una aplicación mala pero lejos la peor experiencia de usuario que tuve en mi vida al intentar integrar Shopify con una cuenta externa. No pierdan tiempo en esto, lo barato sale caro.
Valkur · valkur.com.ar · outside the top 100k
Der Support hat sehr schnell und hilfsbereit reagiert mit einer Lösung. Wie die App sich an sich verhält müssen wir noch testen.
Hädecke Shop · haedecke-shop.de · outside the top 100k
Superb Customer Care, superb application!
Officine Tecniche · officinetecnichewatches.com · outside the top 100k
Yash was extremely helpful, quick, and friendly when addressing my migration issue. Getting set up was a breeze! :)
Crystal Sophie Ash · crystalsophieash.com · outside the top 100k
rapido e efieiciente o suporte
Uvits Vitaminas · www.uvits.com.br · outside the top 100k
Great help from Raoul, efficient and quick
Cezam · cezam.store · outside the top 100k
fantastico
Cypher Gaming · cyphergaming.it · outside the top 100k
Migrating systems is a massive challenge, and I initially didn't know where to start, especially with the Shopify integration. Between the endless documentation and complex parameters, it was hard to even tell if certain features existed. They say all things are difficult before they are easy, and Yash was the key to making everything feel simple. His quick, insightful, and highly practical suggestions saved me countless hours of troubleshooting. While I’m still perfecting our workaround, Yash’s support has been a ray of sunshine throughout this process. Thank you, Yash!
Sklep online MSI | Oficjalny sklep MSI Polska · pl-store.msi.com · outside the top 100k
Yash was very helpful, even after hitting him with multiple questions. So great experience with the support. And all problems solved.
Go Mobly · gomobly.com · outside the top 100k
Buena atención por parte de los agentes humanos. Por ahora estoy aprendiendo a como hacer funcionar la aplicación .
Karactermania · karactermania.com · outside the top 100k
L'app funziona correttamente. Ho avuto bisogno del supporto e ho parlato con Anjali, che è stata molto gentile, collaborativa ed efficiente. Grande supporto, grande app.
Roberta Risolo Art Jewels · robertarisolo.it · outside the top 100k
Anjali a été à l'écoute de ma demande et a su répondre à mes questions. Malgré la différence de langue, elle a pris le temps de m'expliquer doucement et clairement les étapes. Elle m'a proposé un appel pour fluidifier les échanges. Je recommande.
Body Nature · body-nature.com · top 100k store
Raul helped me with everything from the very beginning and instantly solved my problem
Hostelking · hostelking.es · outside the top 100k
I liked support. after all I like this app more and more everyday. very helpful support. very short waiting time to get help and always solve my problem. support really satisfy me.
Kerry Boy · www.kerryboy.eu · outside the top 100k
Great support from Anjali! She was very responsive and cared a lot to solve my issue!
Date and® · dateand.com · outside the top 100k
super support
No.1 Cosmetics · no1-cosmetics.de · outside the top 100k
Anjali was a tremendous help in getting us up and running. We requested the ability to sync metafields to Brevo attributes and she was very patient helping us get everything syncing properly.
Pieroth Deutschland · www.pieroth.de · outside the top 100k
Reached out to Brevo support with a migration issue that was affecting our contact list. Anjali responded within the hour, understood the problem immediately, and had everything resolved before I could even follow up. Fast, professional, and genuinely helpful. Exactly the kind of support that makes you trust a platform.
Pure Nectar · purenectar.co · outside the top 100k
Yash was incredibly helpful and answered all my questions with great detail!!
indē wild · unranked store
MISLEADING INFORMATION AND WEEKS OF WASTED TIME I chose Brevo after providing very specific requirements and receiving explicit written confirmation on February 27 and March 2 that their platform supported "soft opt-in" automations for non-subscribers by their compliance team. After a month of troubleshooting and constant back-and-forth, I was finally told that their tracker technically cannot identify these customers by design. It is extremely disappointing to be given a 'green light' incorrectly, only to be told four weeks later, after countless tests and engineering tickets, that the app doesn't have the capacity I was promised. Even basic features like SKU-based filtering took an incredibly long time to set up, with support admitting they were learning the 'new feature' as we went. While the support staff were polite, there is a significant gap in the team's understanding of their own tool's capabilities. To then be told I was 'confused' by the original advice, which was actually very clear but simply inaccurate, is poor service. I’ve lost a month of business time on a setup that was never going to work.
Wild Linens · wildlinens.com · top 100k store
Application vraiment pas pratique si on a déjà un compte Brevo. L'application Pushowl Brevo recréé automatiquement un nouveau compte et aucune synchronisation n'est possible avec l'ancien compte Brevo. Heureusement que le service client et notamment Piyush était là pour m'aider. Merci infiniment pour sa précieuse aide
Les Folles Senteurs de Céline · www.lesfollessenteursdeceline.fr · outside the top 100k
Super rapide et efficace surtout quand on est complètement perdu. Merci
Les infusettes · lesinfusettes.com · outside the top 100k
Big Thank you! to Anjali for being patient and always friendly. Anjali handled my issue very professionally and navigated me to all settings I needed to adjust or did it herself when I failed. She was only satisfied, when everything was up and running as intended. Looking forward to having another problem soon and getting it solved with Anjali ;)
amino4u · amino4u.com · outside the top 100k
Great performance, seamless integration. Even if I faced some minor issues, Anjali from Brevo/PushOwl has been extremely efficient with helping me out. Absolutely amazing, 10/10 will recommend!
AHAMINE · unranked store
Very kind and helpful support. Everything was explained clearly, and my issue was resolved smoothly. Thank you very much!
Die 36 Hohen Räte · die-36-hohen-raete.net · outside the top 100k
We had a great experience with the support team, especially Anjali. She explained the workflow automations clearly and made everything easy to understand. She was patient, knowledgeable and very helpful throughout the process. We really appreciate the excellent support!
Zoflora South Africa · www.zoflora.co.za · outside the top 100k
Great experience and excellent support! Must have!
Look4Hair · look4hair.com · outside the top 100k
Huge thanks to Yash for the assist. We hit a snag with a platform suspension, but he stepped in and made the whole recovery process super smooth and fast! I really appreciate the help, which allowed us to get back to our operations without further delay.
Carhartt WIP Malaysia · www.carhartt-wip.com.my · top 100k store
The support was very helpful and fast, fixing a problem with the DOI process. Thank you so much Anjali for helping me.
Online-Shop - Sea Shepherd · shop.sea-shepherd.de · outside the top 100k
Raul was awesome! He helped me and make me like even more Brevo. Thank you very much for everything
Longevus · longevuswell.com · outside the top 100k
Product works flawlessly. Encountered some trouble in setting up the app. Luckily, being assisted by Yash that attentively help in configuring and connecting the app with the main dashboard. Thank u again for the help Yash!
HDI · my.hdi.com · outside the top 100k
Harish was super helpful dealing with our query, migrated over from one system to another without any issues whatsoever!
uPhotogifts · uphotogifts.com · outside the top 100k
Great app! What really makes the difference is the support team — they are amazing, very helpful, and always quick to answer any questions. Truly great service.
GAIA Skin Naturals Australia · gaiaskinnaturals.com · top 100k store
Anjali was super helpful when syncing my Shopify & Brevo account
That Green Life UK · thatgreenlife.uk · outside the top 100k
Anjali a été très à l'écoute, compétente et courtoise. Elle a résolu mon problème facilement
Ligaments Croisés · www.ligaments-croises.com · outside the top 100k
Huge shoutout to Yash for the incredible onboarding support! He truly went above and beyond to ensure everything was set up perfectly. Yash didn't just walk me through the basics; he took the time to address every specific concern I had and made the entire process seamless. Thanks again, Yash!
amongst few · amongst-few-2.myshopify.com · outside the top 100k
Had great service from Yash. I needed to change my subscription and Yash jumped on the support call straight away and got it sorted. Great support
Absolute Recovery · unranked store
Very helpful staff in answering all my questions. Seems easy to navigate! Thank you!
Skye Co Agency · skyecoagency.com · outside the top 100k
Very good service and support team! amazing
CHILLI BEANS INDONESIA · www.chillibeans.id · outside the top 100k
Got an answer to my problem straight away, Haresh was great!
LMTD Banner Co · lmtdbanner.co · outside the top 100k
Big up to Raul and Piyush - absolute CS superstars. Also insanely good app, if you're looking for an alternative (probably due to cost). Brevo is that app you need.
PawTag · pawtag.hu · outside the top 100k
Yash from Brevo was super helpful!
Laani · withyoulaani.com · outside the top 100k
Nayan has been an outstanding support from the very first day he joined the support team for my account. I can only highly recommend him. He is truly on top of his game - always available, always friendly, and always willing to help. PushOwl/Brevo is very lucky to have him!
Koss Design - · www.kossdesign.eu · outside the top 100k
Nayan has been an outstanding support from the very first day he joined the support team for my account. I can only highly recommend him. He is truly on top of his game - always available, always friendly, and always willing to help. PushOwl/Brevo is very lucky to have him!
Koss Design · kossdesign.com · outside the top 100k
Instalei, não configurei, não utilizei, e foi cobrado.
SuperNutriOmni · supernutriomni.com.br · outside the top 100k
Great to deal with when assistance needed.
HealthPost · www.healthpost.co.nz · top 100k store
Great service and nice app. Thanks Piyush for hopping on a 1 on 1 call for me as I needed more assistance. Thanks Rahul for the additional help.
The Haeven · unranked store
Tenía un problema con el registro de eventos y Raúl me ayudó a solucionarlo, es paciente atento y me indicó todos los pasos para resolver la situación
InspirArte · inspirarte.cl · outside the top 100k
Great customer support! Anjali was super helpful and very patient. :)
Senti Bowls · sentibowls.de · outside the top 100k
En particular mi experiencia fue grata, me ayudo Raúl y tuvo paciencia en explicarme cual era mi plan ideal.
wittan · wittan.cl · outside the top 100k
Their support is more helpful than Upwork contractors, they go above and beyond to make your campaigns work, thank you Anjali
YourMelody · unranked store
We accidentally connected PushOwl to the wrong Brevo account. Raul was extremely quick to help us convert the existing PushOwl connection to our existing Brevo account. Thanks!
Vidroflor KunstStein · kunststein.vidroflor.eu · outside the top 100k
Le SAV de pushowl est très rapide et efficace
Hikayat · hikayatcollection.com · outside the top 100k
Had a "Store verification failed" error when trying to set up the Email feature. Contacted support and Yash from the Customer Success team jumped in right away. He explained the issue clearly, coordinated with the technical team, and got my Brevo account properly connected to Shopify through PushOwl in just a few minutes. Really impressed with how fast and professional the support was. Highly recommend!
FWW - Fine Wood Walls · www.fwwalls.com · outside the top 100k
I would like to warmly thank Nayan and Anjali for their invaluable help. I encountered several bugs due to incorrect settings on my end, and they supported me with kindness, patience, and care until everything was fully resolved. Being fortunate enough to be bilingual (French and English), I was able to communicate with both support teams, and I find that the French support in particular is especially fast and efficient. I am currently still on the free plan while I finalize my setup and prepare to launch my business. But one thing is certain: as soon as I make my first sales, I will upgrade to a paid plan without hesitation. The responsiveness is outstanding, and the service is excellent, even for customers on the free plan. A big thank you to the entire team for your high-quality work. I look forward to growing my pickleball business with you. Sabrina Picklegod.dk
PickleGod.dk · picklegod.dk · outside the top 100k
Everything perfect. Thank you!!
HumiCura GmbH · humicura.de · outside the top 100k
So happy to have migrated away from Klaviyo to Brevo. Probably a better all round tool for 1/10 of the cost!
Supernormal · supernormal.es · outside the top 100k
Um weiter mit unserem Shopify Plus Shop Brevo zu nutzen, mussten wir die App verwenden, deshalb leider nur 4 Sterne. Das Onboarding war erst etwas holprig da wir zwei Shops anbinden mussten. Der Support bekommt 5 Sterne :) sie haben sich schnellstens gemeldetund waren sehr hilfsbereit. To keep using Brevo with our Shopify Plus store, we had to use the app, so unfortunately only 4 stars. Onboarding was a bit bumpy at first because we had to connect two stores. Support gets 5 stars :) they got back to us very quickly and were super helpful.
SK TEAMSHOP · teamwear.sportkind.de · outside the top 100k
Edit: I was wrong about Brevo, their delivery rates are decent, support is ok and features are MUCH more flexible than most competitors. On the top, they don't charge you for "subscribers" especially if you don't use to send to all of them. I like that Nothing in this stupid platform works correctly. Even a simple abandoned cart flow. Reporting is poor, you constantly go redirect from one app to another for no reason. Customer service is the WORST! They are responsive until they get your money, after that you are alone with all the BS their platform has.
HYKLE · hykle.com · top 100k store
Thanks to Nayan and Medha from PushOwl team for seamless supporting us merging plugins.
MNTD UK · unranked store
supers conseils pour les paramétrages et explications des offres
Arganicare · arganicare.fr · outside the top 100k
Perfect service. Quick and efficient. Thanks
Charly et moi · charlyetmoi.com · outside the top 100k
Retour rapide, et super efficace. Un déblocage de la situation éclair. Merci encore
Skygear · www.skygear.fr · outside the top 100k
Raul was of great help. Very responsive and open to help. Even reached out via call to explain it better when that was needed. Then spent some time with developers on his end to customize and migrate what I needed. Awesome support!
Moćno Mikrobilje · unranked store
Anjali a était très réactive pour répondre a ma demande et très efficace
DMC · drive-mycar.myshopify.com · outside the top 100k
Great experience with customer service, who managed to unblock me in two hours! Thank you very much.
Françoise Fougère · www.francoise-fougere.com · outside the top 100k
Molto instabile. Anche se pianifico le campagne, vengono inviate immediatamente, come se non fossero state pianificate. I clienti che hanno accettato l'email marketing su shopify non vengono sincronizzati correttamente, si perdono troppi clienti durante la sincronizzazione. Insomma, esperienza pessima, nonostante tutte le volte che ho contattato assistenza, ma senza risolvere nulla.
AmoreTerra shop · amoreterra.com · outside the top 100k
Great customer support, always prompt and friendly.
Babyonline · www.babyonline.co.nz · outside the top 100k
I used to have Klaviyo for email marketing, but then I switched to Brevo. Everything looks okay so far. But one thing really bothers me - there is not font size option in Opt-in form editor. This is the basic thing in every content editor, but not here. The app was launched in 2017, but this feature is still not developed. It is weird that no user complaints about it. *** UPDATE *** After my initiate review they immediately added the text size feature to opt-in form. This is increadible. I have never experienced something like this. So, I have changed the stars from 3 to 5. Hands down!
Lamorix · lamorix.com · outside the top 100k
Very helpful support! Quick and smart. Many thanks to Anjali.
Somewhere Salty · somewheresalty.eu · outside the top 100k
Super support, Pop up geht auch mit Push-owl, wenn es bei Brevo direkt nicht funktioniert
ecoflavor.de · www.ecoflavor.de · outside the top 100k
Brevo has improved over the years. Happy with it. The customer support is very good. Great service from Anjali today helping me setting some email flows up. Very impressed with how she handled it.
petTracer · pettracer.com · top 100k store
Amazing and perfect support !
Pagani · pagani.no · outside the top 100k
Super Support - sehr schnell und hilfreich. Bin sehr zufrieden mit Brevo.
die Nageltante · www.dienageltante.at · outside the top 100k
Super fast and friendly... quick to connect me to where I wanted
Clasen Organic Foods · unranked store
Schnelle und unklomplizierte Hilfe beim Setup! Wenn es so weitergeht, bin ich absolut begeistert!
BOW Best of Women GmbH · 8620f3-38.myshopify.com · outside the top 100k
Anjali a très vite compris le probleme et a su intervenir rapidement pour le régler. Merci !
ATELIER1811 · atelier1811.com · outside the top 100k
Anjali was a huge help today, solving a problem that had been causing us real difficulties in just a few minutes. Thank you to her!
Sourire à tous · sourireatous.net · outside the top 100k
Piyush was so helpful when I reached out about merging my contacts and setting up my shopify account. Everything was handled quickly and efficiently.
Miss Havisham's Curiosities · misshavishamscuriosities.com · outside the top 100k
Great app with great suport from the team
Protein4Life · protein4life.ro · outside the top 100k
Great support from Yash. Thank you for your exceptional support and prompt assistance; your help was greatly appreciated!
Pizuna Linens · pizunalinens.com · outside the top 100k
Yash a été parfait, professionnel, à l'écoute !
La Rochère · larochere.com · top 100k store
Parfait, clair pragmatique et efficasse.
Cafés Legal · cafes-legal.fr · outside the top 100k
Gostei muito do serviço e do apoio da Brevo pois foram breves na resposta e muito atenciosos!
Arcol Higiene · arcolhigiene.pt · outside the top 100k
Piyush was extremely helpful in getting everything integrated properly for me once I ran into issues. I'm still new with the app, but I'm finding so many of these are not layman user friendly which is creating a lot of frustration for me.
Wilderess · www.wilderess.com · outside the top 100k
After a quick chat with an AI agent, I was connected to a human who patiently fixed my problem in just a few minutes.
einrúm Studio ApS · einrum.is · outside the top 100k
Its my second time dealing with Brevo Customer Service. its rare to find customer service who are able to solve your issues in the clean and straight forward manner which i appreciate a lot. i get my problem solved in the fastest way possible and that is a big big help. would love to especially highlight Anjali for her patience and support :)
Bros - Living Wing Sdn Bhd · bros.com.my · outside the top 100k
Yash was able to resolve my query and gave quick support. Thanks
Glitana · unranked store
Tive a oportunidade de ser atendida pelo Raul da equipe de Customer Success da Brevo PushOwl e a experiência foi simplesmente incrível! O Raul demonstrou extrema paciência e profissionalismo ao me ajudar com a resincronização da nossa loja Shopify com uma nova conta Brevo. Apesar da situação ser um pouco complexa e eu ter várias dúvidas ao longo do processo, ele explicou cada etapa de forma clara e acessível, garantindo que eu compreendesse todas as implicações antes de prosseguir. O que mais me impressionou foi: A paciência em responder todas as minhas perguntas, mesmo quando eu precisei de esclarecimentos adicionais A clareza nas explicações sobre questões técnicas como fonte de verdade dos dados e sincronização de contatos A eficiência em resolver o problema de forma completa A simpatia e disposição em ajudar durante todo o atendimento O Raul não só resolveu minha questão técnica, mas fez isso de uma maneira que me deixou completamente tranquila e confiante com a solução. É raro encontrar um profissional tão dedicado e atencioso. Estou extremamente satisfeita com o suporte recebido. Parabéns ao Raul e à equipe Brevo PushOwl pelo excelente trabalho!
Be We · beweconcept.com · outside the top 100k
Raul was essential in resolving an issue that was about to make me decide to remove the app entirely. He was sharp, professional, polite, and fast. If only everyone were like this!
Crazy Cat Café Shop · shop.crazycatcafe.it · outside the top 100k
Really effective help today. In a few seconds I had a how to video (loom). I added a question and hop, everything was done. less than 5 min. Perfect. Thank you
SILA PARIS · sila-paris.com · outside the top 100k
Asistencia ágil y profesional, se agradece tener ese acompañamiento en las fases iniciales de configuración. Creo que es clave que hayan personas en el soporte con las que sea fácil contactar y además en tu propio idioma. Se preocupan en que la configuración sea la adecuada y te ayudan a ello.
Herramientas para alicatador · herramientasparaalicatador.es · outside the top 100k
Raul was great! He was super quick to respond and very helpful. Even though the specific feature I needed (A/B testing for Webpush Automations) isn't available yet, he clarified everything and made sure my feedback was passed to the team. Appreciate the transparency and the quick help!
TruHeight Vitamins · www.truheightvitamins.com · top 10k store
Anjali was really helpful and she managed to solve all my problems in a wave of her wand.
Audiokids · unranked store
Réponse très rapide et problème résolu tout de suite via la conseillère (humaine) en ligne. Je recommande.
kleiô Bijoux · kleiobijoux.fr · outside the top 100k
Thank you for your support
Bellapil Shopping · www.bellapil.com · outside the top 100k
Top support! Fast and good repply
Marlie & Felice · marlieenfelice.nl · outside the top 100k
Piyush was extremely fast, agile, and genuinely helpful throughout the whole process. He understood my questions straight away and provided clear and effective support. The interaction felt very natural and friendly, which made everything even easier. I really appreciate his help and support. Thank you so much!
José Ignácio · joseignacio.pt · outside the top 100k
Der Support war sehr hilfreich. Mir wurde sehr gut geholfen. Echt toller Kundenservice.
LIPOway · www.lipoway.de · outside the top 100k
Big fan of the platform for pop ups and emails and for the support from Arani Das! Brevo and PushOwl are intuitive and well designed. Thanks!
TidyBoard · unranked store
Rahul was incredibly helpful in making sure our Shopify sync was set up correctly and that our contacts migrated smoothly from Klaviyo. His communication was clear, responsive, and thoughtful — and he even took the time to hop on a call to walk through my questions. Feeling confident and excited to get started with Brevo!
CTA Manufacturing · ctatools.com · top 100k store
This is truly a very good platform. My wife & I are older and starting a 'retirement' business. Using Brevo PushOwl for a short time, I was able to send an email campaign using their handy tools very quickly. The email looks very professional and not like some old guy hacked his way through it. That right there has me hooked and now I am all in, Oil City Soapery will only be using the Brevo PushOwl app for all our marketing.
Oil City Soapery · oilcitysoapery.com · outside the top 100k
Anjali was super helpful and understood my issue despite me not explaining it very well
SIMOVO · simovo.com · top 100k store
The customer support team responded quickly, provided clear and detailed explanations, and was very friendly. All of my questions were thoroughly answered.
樂樂Japan-日本直送一口價代購 · rakuraku-jp.com · outside the top 100k
Anjali provided outstanding support in resolving a stressful billing issue. I was mistakenly charged $38 for an app I'd already canceled, with an automatic retry scheduled for the next day. Anjali stepped in immediately, offered clear solutions, and processed $38 in app credits on the spot. Thanks to her quick action and seamless coordination with Shopify, my bill was reduced to just $1 and resolved within minutes. Professional, efficient, and highly empathetic—exactly what you hope for in customer support. The whole team (including Piyush) handled this with great care. Highly recommended!
Cutting Edge Designs · sheced.com · outside the top 100k
Nayan was Brilliant.
Workwear City · www.workwearcity.com · outside the top 100k
Guter Support beim Einstieg
Imkado · imkado.de · outside the top 100k
Excellente Attention ! réactif et efficace ! Big respect !
Algotherm · www.algotherm.com · outside the top 100k
Solucionaron mi problema enseguida. Gracias.
ThaiAroma · thaiaroma.es · outside the top 100k
Yash has been awesome with support.
Vivid Hair Store · vividhairstore.com.au · outside the top 100k
Great customer service really quick and helpful which is so important. Otherwise great app and easy once it is set up.
Antidote · antidotechoco.com · outside the top 100k
Staff memebrs are very helpfull, shout out to Yash who helped me today, as a start up myself sometimes it is difficult to find the right email platform as I don't have a huge base to start from, but Yash helped me find the best solution today for my bussiness needs and I am very excited to try the new plan :) Also the AI chat bot is very helpful, but I got conected with Yash in under 2 min which was fantastic. Elina
Pawtastic · pawtasticshampoo.com · outside the top 100k
Reliable customer support. Harish was really helpful.
Mónica Valverde · monicavalverde.com · outside the top 100k
Una atención excelente.
HU.wears · www.huwears.com · outside the top 100k
Sehr schneller und professioneller Support!
hi5branding · hi5branding.com · outside the top 100k
really quick and good comunication, super friendly and competent.
mysniffie · mysniffie.com · outside the top 100k
Very friendly, helpful and fast support.
Crossbox Lap Timing · crossboxapp.com · outside the top 100k
great customer service
Matcha Oishii · matchaoishii.com · top 100k store
Piyush è stato un supporto gentile e tecnico allo stesso tempo. Paziente e di grande aiuto Pure psicologo ha sentito la mia ansia e mi ha guidato GRAZIE
Helixita - Bava di Lumaca · www.helixita.it · outside the top 100k
PushOwl and Brevo together seem like a pretty solid and well-thought-out marketing system. I’ve just started using it, and so far so good! We did run into a few bumps, but the online chat support team was fantastic (shout out to Anjali) and helped us with every question we had. I’d definitely recommend this app.
Life Apparel Co · lifeapparel.co · outside the top 100k
Really fast and awesome support via chat. All my questions were solved within minutes - thank you very much.
hautbalance · hautbalance.de · outside the top 100k
Danke dem Support, ich habe eine rasche Lösung erhalten.
Kräuterwerkstatt Kärnten - Verbunden mit der Natur · krtr.at · outside the top 100k
If you're installing for the first time and have multiple Brevo accounts, make sure you are logged in to the right account before you start! I accidentally connected the wrong account to my store and then made a complete mess trying to fix it, but support was super helpful and quick to respond. I spoke to Anjali, who I would give 20/10 stars if I could!
The Perfume Company · www.theperfumecompany.co.za · outside the top 100k
Anjali was super quick with my query and provided fast support.
Farah · www.farah.co.uk · top 100k store
I had a few questions about how to set it up and how to use it alongside Brevo, and Yash from support was superb. Everything is working great!
CellPowerX · www.cellpowerx.com · outside the top 100k
Super service
FC Südtirol Shop · unranked store
Super Beratung!
1o1BARBERS · www.1o1barbers.no · outside the top 100k
Rauhl was helpful and clear I am now waiting to see how the fixed issue is working
Hamdah London · hamdahlondon.co.uk · outside the top 100k
merci beaucoup pour votre aide et votre patience ! Mon problème a été résolu et je vous en remercie
Elirisea · elirisea.ch · outside the top 100k
Raul è stato un prezioso aiuto per gestire la mia problematica. Complimentti.
Lara11Accessori · lara-11.com · outside the top 100k
Raul a été d'une grande aide, très réactif pour résoudre notre problème. Merci beaucoup
Houlux · houlux.com · outside the top 100k
Really user friendly app Support is great, moved from Yotpo to Brevo Anjali helped me remove the old DNS records and configure the new ones properly. Its a very logical system and learnt it pretty quick, was up and running with multiple lead magnets within a few hours. Straight forward interface
Davinci Resolve Titles · davinciresolvetitles.com · outside the top 100k
Très efficace. Elle a réglé mon problème technique très rapidement. Merci encore
Nadam Textured Art · www.nadamtexturedart.com · outside the top 100k
A support team over the top ! Anjali was very helpful and reactive, properly explained what was going wrong and fixed my issue very quickly ! Thank you so much !
Syndeed · syndeed.com · top 100k store
Very happy with the support of the PushOwl team that is really available and has helped a lot. The app in itself is great to sync contacts and automate emails.
Sartore · sartore.fr · outside the top 100k
Amazing service and support, easy, expert, so helpful!
Sophie Sun · www.sophiesun.co · outside the top 100k
Unkomplizierte und schnelle Hilfe. Vielen Dank!
Finde deine Freiheit · unranked store
The support is great, Piyush was really helpful by addressing my answer. Great application!
G-Talent.Net · www.g-talent.net · outside the top 100k
Raul war super und hat uns bei der Ersteinrichtung des Accounts perfekt geholfen. Vielen Dank dafür!
kleiderhelden GmbH · kleiderhelden.com · outside the top 100k
Yash réactif et compétent. Je recommande.
happy-made-cosmetics · happymade-cosmetics.com · outside the top 100k
Servizio molto personalizzato e mi hanno aiutato per risolvere quanto richiesto. Grazie
Hotelwein · hotelwein.ch · outside the top 100k
I had a great experience with customer service. Anjali was incredibly quick and very helpful. She addressed all our concerns clearly and even jumped on a call to give a quick demo, which made everything easy to understand. Really appreciated the support!
VELTUFF® UK · veltuff.co.uk · outside the top 100k
Merci à Yash pour son aide et son professionalisme !
Keith Titanium · keitheurope.com · outside the top 100k
Piyush was very helpful, my request was solved very very fast 10/10
Ggema · ggema.com · outside the top 100k
Great team, helped a lot during the set up of the accounts.
Minuty · minuty.com · top 100k store
Service client réactif
Mauler & Cie · mauler.ch · outside the top 100k
Very helpful customer support. Thanks a lot
UNNE Shop · unneshop.com · outside the top 100k
Great support and patience delivered in a very calm and effective manner - very useful when feeling stressed! Thank you Anjali
Your Home Furniture of Newark · yourhomefurniture.co.uk · outside the top 100k
Raul was very prompt and helpful with fixing my problems. I am very happy with Brevo.
WhiskersClub · whiskersclub.us · outside the top 100k
Brevo PushOwl stands out not just for powerful push marketing, but for its exceptional customer support! From setup to optimization, their team is responsive, friendly, and genuinely invested in your success. Any questions are met with clear guidance and fast solutions — making the whole experience smooth and stress-free. If you value both performance and people who truly care, Brevo PushOwl is a win for your store!
petsafetycare.com · petsafetycare.com · outside the top 100k
Den besten Kunden Support, den ich je hatte.
wildly.club · wildly.club · outside the top 100k
Gostaria de registrar meu agradecimento pelo excelente atendimento prestado pelo atendente Raul e Anjali. Desde o início do contato, fui atendido com muita atenção, profissionalismo e clareza nas informações. Todas as minhas dúvidas foram respondidas de forma rápida e objetiva, demonstrando total domínio sobre o assunto e verdadeira preocupação em ajudar. É sempre muito positivo quando encontramos um suporte tão eficiente e dedicado. Parabéns pelo ótimo trabalho e pela postura exemplar no atendimento ao cliente. Muito obrigado!
Wilson Brasil · www.wilsonloja.com.br · top 100k store
Was assisted by Anjali, great support provided.
TriVyne Studios · unranked store
Après avoir installé l'application, j'ai été accompagné par le support client qui a été d'une très grande aide pour paramétrer mes automatisations mails. Anjali m'a énormément aidé et facilité le travail en m'apportant des conseils clairs !! Merci beaucoup ;)
MYR PROT BOX · myrprotbox.fr · outside the top 100k
Piyush was excellent throughout the entire process and guided me step by step.
ZAQ · zaq.com · top 100k store
Tive mais um suporte com o Raul, e quero deixar registrado aqui o exelente trabalho dele em poder tirar minhas duvidas. Obrigado novamente por toda ajuda e atenção.
Salomon Brasil · unranked store
We use Brevo for our email marketing backend. This app makes it very easy to connect your shopify store, if you use Brevo, too. If you use something else, then I am not sure how good this will work for you. I didn't use it for the opt-in or push. I just wanted a simple way to bring the data from Shopify. Rahul, from the PushOwl team, was very helpful in getting my store connected. They offer a lot of features that I haven't explored. The pop-up wheel spinner is the first one I will look at, as I have another one now and if this integrates better, I may switch it. Like anything else, your mileage will vary. For what I needed, and the support they gave me (and seem like will continue to give in the future) I rate them a solid 5-stars.
Uni-Trend US · uni-trendus.com · top 100k store
Their support system is excellent, Yash has helped me with most of my queries promptly. They have curated a special plan to support me initially, which is a very good gesture to support a new Brand. Highly recommend the same to everyone.
LITTLE CARROT · www.littlecarrot.in · outside the top 100k
Raul è stato efficace, rapido e cortese nel fornirmi supporto per la problematica riscontrata
The Torineser · www.thetorineser.com · outside the top 100k
Great Customer service from Raul. Ran in to a couple issues with pushowl but raul solved everything for me. Legend.
Owen Scott Bespoke · owenscott.co.uk · outside the top 100k
Raul helped me in the best way possible, good and easy communications. Got a lot of help! Thank you once again!! :)
Pocket Vault · unranked store
Yash had a great customer service, really helpful, great experience so far
WulfJoy · www.wulfjoy.co.uk · outside the top 100k
Perfect !
Barhdadi Jewelry · barhdadijewelry.fr · outside the top 100k
I'm coming from Yotpo. Everything is ok. The support is good. I'm happy so far....
Dropje lekker Lakritz · unranked store
She helped me out with a huge problem!
Fictional Fulfillment · www.starkbleiben.com · outside the top 100k
everything was fast, smooth, and with engagement from the support agent. I am pleased so far.
NextFarma.ro · nextfarma.ro · outside the top 100k
Great support from Piyush. Still testing PushOwl in combination with Brevo. I've jused Brevo in another project before, but not with this shopify app. So far, it does what it should do.
savee Box shop · unranked store
I had an issue with the migration, I did not do it in time, but Anjali helped me to quickly solve the issue.
Emporio nel Bosco · emporionelbosco.it · outside the top 100k
Great support! havent learned the app yet. But i looks very promising.
Sjölotsen · sjolotsen.se · outside the top 100k
Piyush is the greatest customer support specialist I've ever encounterd.
Backroad Maps · backroadmapbooks.com · top 100k store
Did not generate any leads and charged my €60 for something in the last month AFTER i had uninstalled it - AVOID Nayan subsequently refunded my money and assisted me in setting up Pushowl.
Carry Light · carrylight.com.au · outside the top 100k
Yash has been really helpful in the migration from Brevo to Pushowl on Shopify. It makes such a difference to have a real support. Looking forward to using the app!
Domaines d’Exea · unranked store
O suporte prestado pelo Raul foi acertivo e eficiente. Parecia ter lido minha mente de cliente. Espero que pessoas como o Raul sejam a maior parte do vosso efetivo e que essa qualidade se reflita sempre nas vossas operações. Cumprimentos,
Rotarco · rotarco.com · outside the top 100k
Support (from Nayan) was absolutly fantastic, he was quick to respond and made sure to help us fix whatever problem. Great experience working with the support!
myline Deutschland GmbH · myline24.de · outside the top 100k
Never been a big fan of the Brevo Editor. But after the last update everything became so hard to edit it takes me more then double the time to make a newsletter. Don't recommend.
Perfecte Wijn · perfectewijn.nl · outside the top 100k
Great support from the team. Anjali took care of all our queries with exceptional patience and clarity. Since the app was new to us, setting up the automation was a bit confusing initially, but Anjali guided us through every step and made the entire process smooth and hassle-free.
House Of AI · unranked store
Great support and app what do you need more ? They manage my migration from Brevo as chief thanks to Raul !
Les Heritieres · les-heritieres.com · outside the top 100k
Support unterstützt einen schnell & tatkräftig bei Fragen und gibt Hilfestellungen
Sera Benia Verlag · sera-benia.de · outside the top 100k
Great service. Yash and his team did a fantastic job helping me resolve my query, and I'm very happy with the result.
AnniWear · anniwear.com.au · outside the top 100k
The Support Agent "Raul" was super helpful and straightforward. No fuss, just solutions, as every SaaS company should always be.
My Furry Prints · myfurryprints.com · outside the top 100k