Layaway Control Panel

Every review carries the store that wrote it and how big that store is, and 23 of them are complaints you can read in full.

• 5★2025-09-21

  This has been a great payment option for our business & very popular with our clients. Warrin has been very prompt and clear with support, any questions or help I've needed has been resolved quickly. Highly recommend!

  SARAH BIRTLES Art + Advice · unranked store

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• 5★2025-07-11

  Been using Put it on Lay-Buy for over 5 years. Warrin has been an absolute blessing. Always answers my questions and sometimes I feel like I have amnesia.(lol) Maybe my questions are slightly similar but Warrin always answers them regardless. Always straight to the point, and no BS. Thank you for the support!!

  North & South Jewelry · top 100k store

  Link to this reviewVerify at sourcenorthandsouthjewelry.com

• 5★2025-07-08

  Excellent solution to our layaway needs after testing several other apps. The customer support is very responsive and genuinely helpful.

  Mardi Gras Spot - Iris · unranked store

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• 1★2024-08-30

  Tried to get help setting up the app. They told me to send them a collaborator invitation. There is no such thing so I set up a staff account for them, sent the invitation, and told them it was sent. I received no response and no one logged in to do the work. Ten days later I asked if they got the invitation. They said they did not get it and offered no further help. So, I sent it again and immediately asked if they got it this time. Now they are not responding. I have had many developers connect to our backend and do work and they have never had an issue. They send me a request. I have never had to send them an invitation. Why are you not able to do this and why are you not responding?

  Pack Turtle · top 100k store

  Link to this reviewVerify at sourcepackturtle.com

• 2★2023-07-01

  Just completely confused me. I've not received payments from people that set up a subscription, they've had the goods and then cancelled the subscription. I uninstalled the App but the pop up is still there. Not happy at all.

  Funky Monkey Chickadee · unranked store

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• 5★2023-03-01

  Lay Buys has filled a need for diversity of payment options on our website for over a year now. We've never had any issues with customers struggling to understand the process and whenever I've contacted customer service, I've always received a speedy response. I also love the lack of a monthly subscription. Some of the reviews here mystify me a bit - the whole point of a lay by is that you're paid in installments by the customer and they don't receive their product till they've paid in full - it's not a credit service. Hence the name 'Lay Buys'. Not sure if this is the right service if that's only what you're looking for. We have both on our site - more options for our customers. We've been really happy with Lay Buys!

  Standing Ajar · unranked store

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• 1★2023-01-28

  From the start of offering this additional payment method for customers, it has been nothing but a huge disappointment! Having to take time to address customers questions in regards to how it works to then the customers who used it to then just cancel it. Having customers file claims with Pay Pal because of the lack of information on how the payment platform works. I just yesterday got a new claim from a customer over this. It has been aggravating, time-wasting, and worst of all the person who handles customer service which his title is Chief Executive has NOT been helpful at all. Only more of waistful time!

  TRIBU SPIRIT · unranked store

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• 5★2023-01-07

  Excellent solution for Shopify merchants. Great customer support. Reliable. Efficient. Entrepreneurial. Effective. Also like that PUT IT ON LAY-BUY doesn't charge a monthly subscription fee.

  lakhify™, by Isaac Lakhi® · unranked store

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• 3★2022-11-07

  I offer both Lay-Buy and Sezzle on my website and what I like about both is that they’re free to start up: but the huge difference between the two is that Sezzle pays me right away, so I can ship faster, which keeps my authenticity on google in good standing. Laybuy however doesn’t pay me right away so I can’t ship the product until the last payment is made by the customer. This means slower shipping times and that translates to my page not ranking high on google. I also like how Sezzle tells customers what their payment would look like by dividing it out on each product page so they know exactly what to expect. It’s also pretty looking on the website whereas laybuy is just a black and white pop up. Lastly, if you’ve logged in via Shop at any time on my website to pay, then suddenly want to use laybuy, the option disappears and is no longer available. You would have to create a new account. I wish both had an online chat with 24/7 support but neither do.

  Reborn Dolls by Sara · unranked store

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• 5★2022-09-23

  It was hard to find a company that would accept me - reason it is about health. I am so happy that I found it - and it works! Thank you!

  The Allergy Kit · unranked store

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Read all 102 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.

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