Sales Reps Commission Manager

Every review carries the store that wrote it and how big that store is, and 12 of them are complaints you can read in full.

• 1★2026-07-28

  I emailed support yesterday, and never have heard back from them. I finally figured out the issue on my own. Not really happy with the customer service. Stephen Ashcraft

  COR-Restor · outside the top 100k

  Link to this reviewVerify at sourcewww.cor-restor.com

• 2★2026-04-04

  The app itself is great for calculating commission on paid orders. Looked all over for one that would calculate on subtotal and allow to mark from accounting when paid. However, there is no customer service. Initially there was, and now for weeks we cannot get a response. Wondering if they sold the app or if new ownership will provide because has the potential to be great!

  Pisgah Coffee Roasters® · top 100k store

  Link to this reviewVerify at sourcepisgahroasters.com

• 3★2023-08-02

  I like how practical the app is and how it gets quicker to calculate commissions. The only issue with the app is that sometimes I delete a person from a Sales Representative and it appears again in the report. I hope it gets fixed soon.

  GB Wear Australia · outside the top 100k

  Link to this reviewVerify at sourcewww.gbwear.com.au

• 5★2023-04-04

  We love the app and the reporting. It is overall great with providing the information needed in the reporting. We may have a unique situation where we may have a large number of employees completing sales at the same time, but the app is easy to use and helps manage the large amount of affiliate links/sales. Customer service is pretty responsive and is willing to work on resolutions to issues.

  The Shop at Equinox · outside the top 100k

  Link to this reviewVerify at sourceshop.equinox.com

• 1★2023-03-27

  EXTREMELY POOR customer service. non-existent. nobody ever gets back to you even on the live chat, definitely not on e-mail, my free period has expired, not knowing wether this app would actually be suitable, the lack of support is terrible, Shopify should take it off

  Burrows & Hare · outside the top 100k

  Link to this reviewVerify at sourceburrowsandhare.co.uk

• 3★2023-03-01

  This is a very good tool for helping us keep track of our sales commission. However it could use some improvements in the area of reporting, which is pretty important to my company. I'd also like to see the ability to setup commissions based on conditions per sales rep (such as 1st customer order, Joe gets $x but every order after he gets $y - or after a certain revenue threshhold, commission changes). But overall I'm happy with the app and it does help our business as we try to grow and incentivize our sales team

  NuEthix Formulations · top 100k store

  Link to this reviewVerify at sourcenuethix.com

• 5★2023-02-23

  This app has worked very well for us. The support they offer is the best. Yury assisted me with all of my questions and provided quick service! I'm so appreciative.

  RockHill Designs · outside the top 100k

  Link to this reviewVerify at sourcerockhill-designs.com

• 5★2022-12-26

  We are using the app for a very long time. Never experienced any issues or had any difficulties. If we had questions support was always available and on time. HIGHLY RECOMMEND

  Pineapple Clothing · unranked store

  Link to this reviewVerify at source

• 1★2022-12-15

  Installed to test for the 14 day free trial, but had a question. Reached out to support via email and the "live" chat, and have yet to hear back. There is a huge lack of support response. If you don't have a live person available to chat, then remove it from your site as it is misleading.

  Tigear.com · unranked store

  Link to this reviewVerify at source

• 1★2021-10-01

  This commissions app is extremely confusing, very buggy and customer support is never available during the day here in the U.S., and when they finally are available at night time, they don't respond. The reports are extremely difficult to understand and when I export them there are lots of duplicate orders shown, and not assigned to the correct rep even though I've setup the tags for the rep on both the customer and orders. I've spent hours trying to figure this thing out with no help. Not a good app at all.

  Wildlife Tree · unranked store

  Link to this reviewVerify at source

Read all 40 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.

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