Shopify Messaging · Marketing and conversion
What merchants say
Every review we hold for Shopify Messaging, quoted in full, with the store that wrote it.
Bigger stores rate Shopify Messaging at least as well as the crowd does. The store behind each review is the part the App Store never shows.
How to check any of this
- Every review below has its own link, so anything that quotes it can point at it.
- The App Store paginates reviews and publishes no address for a single one, so Verify at source opens the star-filtered list this review sits in, not a jump link. We would rather say that than pretend otherwise.
- The reviewing store is linked where we have it. Checking whether a complaint comes from a store like yours beats any average.
300 reviews pulled · 189 carry a rating and no text · 80 long enough to quote · 2026-07-01 to 2026-08-23
- 5★2026-08-23
Absolutely brilliant app! It's incredibly easy to use and has saved me so much time when working on my store. The features are straightforward, the results look professional, and everything works seamlessly. I would recommend it to any small business owner looking to improve their store without needing lots of technical knowledge. A well deserved five stars!
Chic Cuddles Ltd · chiccuddles.co.uk · outside the top 100k
- 5★2026-08-22
I find it rather user friendly and very helpful to get done what i need to do. I could not have done what i have done without the app and Sidekick guiding along the way.
Yahweh's Apothecary · yahwehsapothecary.com · outside the top 100k
- 5★2026-08-21
Really easy to use and refreshingly straightforward. I’ve been able to set up and customise my automated customer emails without having to spend hours figuring everything out. The editor is simple, the templates look professional, and having everything integrated directly with my Shopify store makes the whole process much easier. Perfect for a small business owner who wants effective email marketing without unnecessary complexity. Very impressed so far.
Whisk & Whirl Designs · whiskandwhirldesigns.co.uk · outside the top 100k
- 5★2026-08-20
Straight forward tool to use and very cost effective
Circle Farms · www.circlefarms.ca · outside the top 100k
- 5★2026-08-19
Easy to use and create emails that captivate.
Flavorful Bliss Coffee Company · flavorfulblisscoffee.com · outside the top 100k
- 5★2026-08-19
Very easy to use. Makes sending automated emails a breeze.
Copper Skin Collective · www.copperskincollective.com.au · outside the top 100k
- 5★2026-08-19
Tenho tido uma experiência muito positiva com a aplicação. É simples de usar, bastante intuitiva e facilita muito o dia a dia de quem tem um negócio. Gosto principalmente da facilidade em apresentar os produtos e chegar a novos clientes sem complicações. Diria que vale a pena experimentar. No meu caso, tem sido uma ferramenta útil e sinto que me ajuda realmente a dar mais visibilidade ao negócio. Até agora, só tenho coisas positivas a dizer.
CATE · catemybag.com · outside the top 100k
- 5★2026-08-19
善用行銷mail
CARSTER 私推好物 · www.carster.shop · outside the top 100k
- 5★2026-08-19
Brilliant and very easy to use:)
Exquisite Kosher Gifts · exquisitekoshergifts.co.uk · outside the top 100k
- 5★2026-08-19
So far so good, I've only been launching for a couple of weeks now. So we'll see
B&E · beandco.store · outside the top 100k
- 5★2026-08-19
easy and fun!
Oooh La La! · ooohlalapalmsprings.com · outside the top 100k
- 5★2026-08-19
Does much of the "technical" stuff for you, and leaves you to improve the business. This, paired with the AI app built in makes configuring the store "Intuitively Obvious To The Simplest Of Minds"!
Leviathan Glass · leviathanglassofficial.com · outside the top 100k
- 5★2026-08-18
It's a great app to have.
CHIQUITA'S CREATIONS · chiquitascreations.store · outside the top 100k
- 4★2026-08-18
You do not need Cloudfare as suggested by Shopify AI Sidekick help.
Food Loops · foodloops.net · outside the top 100k
- 5★2026-08-17
"Great app for automating customer emails. Easy to set up abandoned cart and welcome flows. Works perfectly for our store."
EsKestate · eskestate.com · outside the top 100k
- 5★2026-08-17
pretty straightforward and easy to use. easily integrated
Mad Chemist Car Care · madchemistcarcare.com · outside the top 100k
- 4★2026-08-17
fantastic
The Quiet Edit · thequietedit.ie · outside the top 100k
- 5★2026-08-16
easy to use
The Famory · thefamory.com · outside the top 100k
- 5★2026-08-16
Ich finde die Nutzung wirklich einfach. Ich kann meinen Newsletter so anpassen, dass er genau zu mir und meinem Shop passt, kann den Versand planen, die Klickraten prüfen - alles prima
kr studio handmade · kr-studio-handmade.de · outside the top 100k
- 5★2026-08-16
Easy to use. Templates and automation save time and can be customized.
NUNA MIA · nunamia.com · outside the top 100k
- 4★2026-08-16
It's easy to set up. With Sidekick at your side if you need help, it's there.
Wild Wonderful Wear · wildwonderfulwear.com · outside the top 100k
- 5★2026-08-15
Good templates and easy to set up campaigns.
BeatScape Dance Media · beatscapedancemedia.com · outside the top 100k
- 5★2026-08-15
cela s'est bien passé.contrairement a d'autres application, celle ci est facile à utiliser et les résultats son à la hauteur de ce que vous en faites.
Quartz et Qi FengShui - BaZi Énergies · quartzetqifengshui.com · outside the top 100k
- 5★2026-08-14
Muy buena facil de usar practica y las plantilla quedan muy profesional lo mejor que van quedandoosla guardada las fotos que uno sube... espero que ayude con las ventas
Cafestina coffee · cafestinacoffee.cl · outside the top 100k
- 5★2026-08-14
Easy to set up and use
Functional PharmRX · functionalpharmrx.us · outside the top 100k
- 5★2026-08-14
Très efficace et complète
Esthora · www.esthora.com · outside the top 100k
- 5★2026-08-12
Excelente e intuitivo!
BELLAGOMA · unranked store
- 5★2026-08-12
.
شركة التجهيزات المائية · wateretc.sa · outside the top 100k
- 5★2026-08-12
Absolutely brilliant. Does the job.
AbLe Cart · ablecart.co.uk · outside the top 100k
- 5★2026-08-12
it helped me
Pottle · pottle.co · outside the top 100k
- 5★2026-08-11
My experience with Shopify messaging has been consistently smooth and easy to use. Setting up conversations and automations felt straightforward, with clear steps and helpful prompts. The automation features, including message routing and canned replies, help keep customer interactions fast and well-organized, even during busy times. Overall, it's reliable and welcoming for my store's communications.
Radiant Glows · radiantglowsbeauty.com · outside the top 100k
- 4★2026-08-10
pas encore de problème pour l'instant
LUMUSIA · www.lumusia.com · outside the top 100k
- 3★2026-08-09
The app is easy to use, but the emails look terrible in the Yahoo Mail mobile app. On Gmail and Yahoo desktop everything displays correctly, but on Yahoo mobile the entire email is scaled down, the text becomes extremely small and the images appear disproportionately large. There is also no option in the editor to manually resize an image, so I can’t properly fix the issue myself. This is a serious problem because I can’t send professional-looking campaigns to all my customers. Please improve the mobile responsiveness and add proper image resizing controls.
A N A M E · aname-activewear.com · outside the top 100k
- 5★2026-08-08
Excelente aplicativo. Facilita muito com os templates prontos.
Dr Rocha · drrocha.com · outside the top 100k
- 5★2026-08-08
Its very easy to use
GypsyLune · gypsylune.com · outside the top 100k
- 5★2026-08-07
amazing
Varnika Sarees · unranked store
- 5★2026-08-07
App funzionante e molto utile
BTCPay Server Italia · btcpayserver.shop · outside the top 100k
- 4★2026-08-07
wat lastig inkomen voor beginners maar als je het eenmaal door hebt is het een top app
echt groen · echtgroen.com · outside the top 100k
- 4★2026-08-07
Intuitiva e fácil de explorar / editar! ótimo para quem quer começar a explorar email marketing!
Römer Atelier · www.romeratelier.com · outside the top 100k
- 5★2026-08-06
Easy to set up and very user friendly.
String & Soul · string-soul.com · outside the top 100k
- 5★2026-08-06
amazing app
designbyraghad · designbyraghad.com · outside the top 100k
- 3★2026-08-06
good work aide too have.
The Cover Card · thecovercard.com · outside the top 100k
- 5★2026-08-06
so easy to inform your customers about new product launches
Zulfay Hair · zulfayhair.com · outside the top 100k
- 5★2026-08-05
Love! Love! Love It! Easy to use with tons of capabilities.
Posh Equestrian Boutique · www.posh-equestrian.com · outside the top 100k
- 5★2026-08-04
fast and reliable. This improves my workflow so well
Nixe Hub · nixehub.com · outside the top 100k
- 5★2026-08-03
Werkt heel prettig.
Journey in Pages · www.journeyinpages.nl · outside the top 100k
- 5★2026-08-03
The email compilation was as simple to navigate as the website builder. I was a bit frustrated I could not input my own email address in the To field. Overall, I think Shopify is an amazing platform with endless potential for entrepreneurs with a tenacity and avidity for growth. I used this app to apprise my subscribers of a recent event. Really, I can't say enough about Shopify and the facility of use, the reporting, tools, and entire package of accoutrements for running a modern business.
RAMMO VERIFIED LLC · www.rammoverified.com · outside the top 100k
- 5★2026-08-02
Easy to set up.
Apt PDF Guide · unranked store
- 5★2026-08-02
glooks
DKR · dkr-5647.myshopify.com · outside the top 100k
- 5★2026-08-02
was easy to make purchase and the design well made and fast shipping
Lavilisuz · lavilisuz.com · outside the top 100k
- 4★2026-08-01
Easy use, intuitive, a wellcome supplementary tool for sales
Pronat · pronat.ro · outside the top 100k
- 4★2026-08-01
Elle est pas mal
H Digital Lab · hdigitallab.store · outside the top 100k
- 5★2026-08-01
It is great that there is a Shopify Messinger app that guid you through all those difficult hurdles that are not easy so to work out when you are not a specialist . So thank you
Henna's Art · hennasart.shop · outside the top 100k
- 5★2026-07-31
I'm very new to Shopify and ecommerce in general. I found this app to be much easier to use than others I tried.
Quilt Sass Society · unranked store
- 5★2026-07-31
Absolutely works just like it should. Easy and intuitive.
VIM Collective · www.vimcollective.com · outside the top 100k
- 5★2026-07-31
Assuming you’re a little bit creative I find this marketing to greatI adapt the templates to suit our store and style. I find this easy to use. I’m not a designer and I’m sure I’ve developed skills to try and Hook in customers but it’s still an easy tool to keep our VIP mailing list happy. I really think Shopify should step up though and produce some more professional looking templates that suit current market conditions. However as long as you’re happy to add your own images and brand they can be adapted but it’s a shame with all the tools they have that these are so amateurish.
Bliss Gifts · www.giftsatbliss.co.uk · outside the top 100k
- 5★2026-07-30
Easy to use. Great products!
bys-user-store-174209 · bys-user-store-174209-i0aadd5t.myshopify.com · outside the top 100k
- 5★2026-07-30
great
PawNest · www.pawnest.org · outside the top 100k
- 4★2026-07-30
utile per email marketing e abbastanza intuitiva
The Pet Treasure Store · www.thepettreasurestore.com · outside the top 100k
- 5★2026-07-29
i love playing around with my different ideas
Outlaw and Little Bandit · outlawandlittlebandit.com · outside the top 100k
- 5★2026-07-29
I enjoy using Shopify Messaging as it keeps everything in one place. I have found it easy to brand my messaging. Overall it is fairly straightforward to use. I love that my email works to support my business and convert customers!
INKWRAITH · inkwraith.com · outside the top 100k
- 4★2026-07-28
I'm using this constantly to send out my email newsletters. There are a few features that I'd like to see. For instance, I'd like to be able to make a clean PDF of the newsletter, but the best I can do right now is make a PDF from the test mail that I've sent. But that's minor.
Jheff's Marketplace of the Mind · yystdn-md.myshopify.com · outside the top 100k
- 4★2026-07-27
The store has good products and a good brand
Ring Leader · ringleader.shop · outside the top 100k
- 5★2026-07-26
Love this app it helps me to stay on top of sending my subscribers emails
Bagznthingz · bagznthingz.com · outside the top 100k
- 4★2026-07-26
Does what it needs to do without being too complicated
Buzz Audio Shop · buzzaudio.co.nz · outside the top 100k
- 5★2026-07-26
We use Shopify Inbox for Cashmere Knot Ireland, our Shopify store specialising in premium cashmere scarves, pure Pashmina stoles, elegant Pashmina shawls, preloved cashmere and women's pure sheep leather gloves. The app makes it easy to communicate with customers, answer product enquiries and provide timely support. It integrates seamlessly with Shopify and helps deliver a better shopping experience. Highly recommended
Cashmere knot · cashmereknot.ie · outside the top 100k
- 5★2026-07-25
Einfach, simpel und effektiv
Drogerie Krähenbühl · drogerie-kraehenbuehl.ch · outside the top 100k
- 5★2026-07-25
The messaging app has made it very easy to send emails to our subscribers. The system is very user friendly and the templates make it easy to send out clear, eye catching emails very quickly. The information the system provides on open rates, click rates, etc. is very useful .
McLean Crest Farms and Orchard · mcleancrestfarmsandorchard.com · outside the top 100k
- 5★2026-07-25
Very easy to use and implement. Lot's of options
Nested Wisdom Gift Shop · www.nestedwisdomgiftshop.com · outside the top 100k
- 1★2026-07-24
Why am I charged in addition to my SHOPIFY subscription? Just another way to torture your customers. VERY UNHAPPY with this product.
Polly and Esther PGH · www.pollyandesther152.com · outside the top 100k
- 4★2026-07-23
I've been using Shopify Email for 7 months and have found it to be a great replacement for Mailchimp. Design blocks are easy to use and emails can easily be personalized with the click of the mouse. It also integrates well with Flow for setting up automated emails. I would give this app 5 stars if the reporting were better. While the open rates, clickthroughs, and conversion information is good, there is nowhere in the campaign report where I can see to which segment the email was sent. This means clicking out of multiple emails to piece together which metrics correspond with which segment. Frustratingly, there also isn't a place in the app to provide this feedback, so I'm writing a review instead. Developers, if you are reading this please note my feature request below... Feature Request: Show audience segment in Messaging campaign reports When viewing a sent email campaign's marketing report (the tactic report page), there is currently no way to see which customer segment the campaign was sent to. This information is only visible by navigating back into the campaign detail itself. Requested improvement: Display the target segment name (and ideally a link to it) on the campaign marketing report page, and include it as a column in the Messaging campaign list view. Why it matters: Merchants running multiple segmented campaigns (e.g., Champions, Loyalists, lapsing customers) need to quickly cross-reference performance data with audience composition. Having to navigate back and forth between the report and the campaign detail adds friction and makes comparative analysis harder.
Metalomania · metalomania.ca · top 100k store
- 5★2026-07-22
it looks greate
SIR_MAGIC DIGITAL BOOKS · sirmagic1.myshopify.com · outside the top 100k
- 5★2026-07-22
This app has been a great support for my online store. It is easy to set up and helps me communicate better with my customers. It makes the shopping experience more personal and helps me stay connected with customers. A simple and practical tool that I really appreciate.
Produkty z Farmy · produktyzfarmy.pl · outside the top 100k
- 2★2026-07-22
Good value but limited. Really needs to be able to have a custom font option.
Sigrún · sigruntennis.com · outside the top 100k
- 4★2026-07-21
This app is easy to use-and it will make our online shoppers proud!
Craftique · mycraftique.com · outside the top 100k
- 5★2026-07-21
I like the templates, a little simplistic, but they do the job! Also like the prompts for messaging ideas
Garage Door Studio · garagedoorstudio.com · top 100k store
- 5★2026-07-20
Muy bueno
Beluxery · beluxery.com · outside the top 100k
- 5★2026-07-20
Good for missing sells.
Koseimoissanites · koseimoissanites.com · outside the top 100k
- 5★2026-07-20
Easy use interface...certainly cheaper than Mailchimp...hoorah!
bookerandco · bookerandco.com.au · outside the top 100k
- 5★2026-07-19
easy app to manuva
Creative Vault Marketplace · creativevaultmarketplace.shop · outside the top 100k
- 5★2026-07-19
INCROYABLE
VYROX · vyroxify.com · outside the top 100k
- 5★2026-07-19
The app is straightford, understable and easy to use. Product images are very clear with a very high resolution. Product information in the app can be easily updated.
Naturally Fresh Face · naturallyfreshface.com · outside the top 100k
- 5★2026-07-19
Good tool. Works as expected; we've had some conversions using it.
Divelle Beauty · www.divellebeauty.com · outside the top 100k
- 5★2026-07-17
Good and fast delivery
PETAL & GLOW · petalandglow.store · outside the top 100k
- 5★2026-07-15
sehr easy zu integrieren!
Sport am Jet · www.sportamjet.shop · outside the top 100k
- 5★2026-07-15
Easy to use, with great templates!
Caroline Bonne Müller · carolinebonnemuller.com · outside the top 100k
- 5★2026-07-15
good
H.S.L Lifestyle Inc · hsllifestyle.com · outside the top 100k
- 5★2026-07-13
All good
AIM - Everyday Essentials · aim-pk.com · outside the top 100k
- 5★2026-07-13
Melhorou depois da Atualização
Saison Em Casa · saisonemcasa.com.br · outside the top 100k
- 5★2026-07-13
Works really well for me. Emails go out, very few end up in spam, the content is easily editable, the reports are great and so far I've had quite a number of sales from them. Some people want more from it, but as a basic option it's perfect for what I need.
Deadly.ie · deadly.ie · outside the top 100k
- 5★2026-07-12
perfect
Studio14 · studio14pr.com · outside the top 100k
- 5★2026-07-12
Amazing
Escents · escents-2.myshopify.com · top 100k store
- 5★2026-07-11
Ease of use
Books Art and Music · booksartandmusic.com · outside the top 100k
- 5★2026-07-11
Great help
GreatEagleInc · greateagleinc.com · outside the top 100k
- 4★2026-07-10
Briliant!!
Papa De Luxe · www.papadeluxe.co.uk · outside the top 100k
- 5★2026-07-10
Easy to setup and with high conversion rates - I'm loving this app!
Leather Italiano · leatheritaliano.com · top 100k store
- 3★2026-07-09
Language selector is a must fo EU
Waidzeit · waidzeit.sk · outside the top 100k
- 4★2026-07-09
I personally need the AI assistant to help me navigate this app.
K Elizabeth Jewelry · kelizabethjewelry.com · outside the top 100k
- 5★2026-07-09
The workflow is simple to use. The app also has templates to choose from and a test workflow.
Sunny Harper · sunnyharper.com · outside the top 100k
- 5★2026-07-09
Great way to directly connect to my audience without the need for some paid 3rd part app.
TrueBrü · truebru.com · outside the top 100k
- 4★2026-07-09
Good tool to help a business. We had a 20% conversion on the emails.
MagPlay · magplay.com.au · outside the top 100k
- 5★2026-07-08
Lorsqu'on a déjà pratiqué les outils salesforce dans le monde du travail et les campagnes marketing entre autres, aucun problème ;) Merci Shopify !
Owen & Polette · owenetpolette.com · outside the top 100k
- 3★2026-07-07
its the best platform
Marafiki Mart · www.marafikimart.com · outside the top 100k
- 5★2026-07-06
Really happy with it plus its free, much better than what I was paying for.
CLD Fabrication · www.cldfab.com.au · outside the top 100k
- 5★2026-07-06
very easy to use. useful templates
Embellished.in · embellished.in · outside the top 100k
- 5★2026-07-05
Easy to use. The automations have been a great addition to keeping in contact with my new customers and subscribers.
Fashion Houndz · fashionhoundz.com.au · outside the top 100k
- 5★2026-07-04
simple et efficace, j'adore
Tresordesorciere · tresordesorciere.fr · outside the top 100k
- 5★2026-07-04
Bastante útil, le faltan opciones, pero cumple con lo necesario.
ATHAME · athame.shop · outside the top 100k
- 5★2026-07-04
This is a great support for my business able keep my clients updated at all times and able to keep interactions with clients
natural energy today · naturalenergytoday.com · outside the top 100k
- 5★2026-07-02
SHOPIFY MESSAGING Easy to apply & beginner-friendly
Kentrim · www.kentrim.com · outside the top 100k
- 5★2026-07-02
Easy to use, sometimes it gets a little glitchy - I wasnt able to change an image on one of the images, so I used the default image that was already there. Other than that, it works fine, especially for a small business that is just starting out.
Scents Of Worth · scentsofworthofficial.com · outside the top 100k