Shopify Subscriptions · Selling products
Every review we hold for Shopify Subscriptions, quoted in full, with the store that wrote it.
Bigger stores rate Shopify Subscriptions 0.98 lower than the crowd does. The App Store prints one number; the store behind each review is the part it never shows.
400 reviews pulled · 278 carry a rating and no text · 100 long enough to quote · 2025-12-29 to 2026-08-21
Every review we hold, newest first
an amazing sales channel that is so easy to setup and manage. Many customers don't want the hype of a club but would jump at the chance to receive regular shipments of their favorite products and get discounts for subscribing frequency. A perfect solution that does not take an army to setup and manage.
A8 Wine Estate · unranked store
This is a nightmare and should just be taken off as an option. Use a different subscription app if you're wanting to do them.
Holy Places · unranked store
need technical background to understand it all. not easy to add
Eye Concepts · store.eyeconcepts.com.au · outside the top 100k
Great app makes subscriptions really easy. Would be great if emails were included in the download.
Afrori Books LTD · afroribooks.co.uk · outside the top 100k
Feature request — allow merchants to set which purchase option is pre-selected (EU/French consumer law issue) Hello, I run a Shopify store in France and I use Shopify Subscriptions. On the product page, the subscription option is pre-selected by default, and the one-time purchase option requires an active click to be chosen. As far as I can tell from the app block settings, there is no way for a merchant to change this — the settings only expose widget style, colours, borders and the policy URL. This is a problem under EU law. Article 22 of Directive 2011/83/EU requires the trader to obtain the consumer's *express consent* to any payment, and states that consent cannot be inferred from default options the consumer must reject. A recurring payment commitment that is selected by default, and which the customer must actively deselect, falls squarely within that concern. In France, the DGCCRF enforces this strictly, and pre-ticked options are a recognised dark pattern. The consequence is that French and EU merchants currently cannot use the default behaviour of the app without taking on legal risk — and disabling the subscription widget entirely is the only workaround. My request is simple: add a merchant-level setting to choose which option is pre-selected, with "one-time purchase" available as the default. Ideally, also allow "no option pre-selected", which is the safest configuration under EU law. This would be a small setting on your side and would remove a real compliance obstacle for every merchant selling into the European Union. Thank you, Julien Salut —
THÉ-OLOGY · www.the-ology.fr · outside the top 100k
Not usable. No matter what I do, when you try to add an item to the cart, it says "Variant can only be purchased with a selling plan." I've contacted support and they have no idea what's going on either and that it's a backend problem only they can fix.
Pretty Rude Things · prettyrudethings.com · outside the top 100k
I can't find the option to localize this app...
Lawvia · lawvia.sk · outside the top 100k
Easy to setup and view
CatFurNature · catfurnature.co.uk · outside the top 100k
top
Mayamunay · www.mayamunay.com · outside the top 100k
it's been painful...trying on desktop rather than mobile to see if i can setup one subscription.
Wa Ideal Protein Products & Coaching · shop.waidealprotein.com · outside the top 100k
nada
Purpolize · www.purpolize.com · outside the top 100k
I would like to be able to emulate customer profiles and get better monthly reporting on run rates. Essentially it would be nice to get more information on projecting cash flows from recurring orders in our subscription models. I have also had a lot of customer reach out saying they are having a hard time to login into the platform. Overall though very easy to set up and the automated features are excellent. Lot of great value.
Horsepower Hydration · horsepowerhydration.com · outside the top 100k
My customers have been having trouble skipping, pausing and cancelling their subscriptions
Hypnara · www.hypnara.com · outside the top 100k
Love it
HealthyHive · healthyhive.shop · outside the top 100k
There is no way to reach out to customer care. If storefront has "Toggle" Style selected - when switching the Shopify Subscriptions widget from subscription to one-time purchase, the hidden selling_plan input retains the subscription plan ID. The one-time selection is therefore NOT added to the cart as a subscription. Tested it, thankfully did not make it live, this would really make the customers mad.
That's All · thatsallco.com · outside the top 100k
can't easily find how to change the language on this - it's for monthly donations not products
Aswani Kizito's Project of Hope · aswaniproject.org · outside the top 100k
Unfortunately, this app has had a significant negative impact on our business. The biggest issue is that when a customer changes a product variant, the purchase option automatically switches from One-time purchase to Subscribe & Save. In our experience, this resulted in customers being enrolled in subscriptions they never intended to purchase. I arrived at work on Monday morning to find that nine customers had been subscribed incorrectly, and one of our long-standing customers, who has spent over £30,000 with us, decided to stop buying from us because of the experience saying we are a company trying to deceive and scam. I contacted Shopify Support expecting there to be a setting to keep One-time purchase selected by default regardless of variant changes. Instead, I was informed that this is simply how the app is designed and that it cannot be changed through the available settings. If you plan to use this app, be aware that it may not work as expected straight out of the box. In our case, we needed a developer to implement a custom solution to prevent the purchase option from changing automatically. I hope Shopify either adds a setting to control this behaviour or changes the default functionality, as it has the potential to create confusion for customers and unnecessary issues for merchants.
Crystal Mailing · www.crystalmailing.co.uk · outside the top 100k
het past zich niet automaitsch aan als je de prijs aanpast!!!! dit heeft mij veel geld gekost
EquiNL Exclusive Dressage · equinlexclusivedressage.com · outside the top 100k
Give my customers more flexibility to manage their subscription. They should be able to add, change and grow the subscription.
BĀK Goods · www.bakgoods.com · outside the top 100k
We have been experiencing ongoing issues with customers not being able to modify their own subscription details properly. This has caused a lot of extra communication and confusion between our team and customers. I have already contacted the app support team regarding this, but so far it seems that they do not consider it to be an issue on their end. This has made the communication quite difficult. At this point, we already have many customers using subscriptions through this app, so uninstalling or switching the app is not a practical option for us. We really need these issues to be properly reviewed and fixed.
TEDDYBOB.ca · teddybob.ca · outside the top 100k
No me gustó que se desprogramó uno de mis contratos
Porte Alto Café · portealto.com · outside the top 100k
Customers are allowed to choose a subscription, get the discount and then cancel the subscription after they have used the discount for the one purchase which defeats the whole point of a subscription. Customers must not be able to cancel until a minimum of 2 successful subscriptions.
Casey Florist Co · www.caseyflorist.com.au · outside the top 100k
very cool
Stringers Lacrosse Shop · shop.stringerssociety.com · outside the top 100k
I have subscriptions but it keeps going back to the set up so I can't see
Good Grounds · drinkgoodgrounds.co · outside the top 100k
does the job, my only issue is that you cannot customize notification to let you know orders ahead of time
Kyrie Eleison Coffee · kyrieeleisoncoffee.com · outside the top 100k
对于订阅后的购买频次希望增加“自定义”功能
Nexus Perfume · unranked store
No es suficentemente flexible
Masmusculo · www.masmusculo.it · outside the top 100k
If there could be a way to add additional information when looking at subscriptions from within the orders section, such as adding the product code/ sku. This would be very helpful, as it would make it much easier for the customer service team when speaking to the customer to tell me directly what the product code is for an item and the customer can just simply input this code and up pops the item on their page.
Simply Supplements · www.simplysupplements.co.uk · top 100k store
Works great!
GreaseGeek.com · greasegeek.com · outside the top 100k
excellente app, mais il manque tout de même la possibilité d'offrir une semaine gratuite aux nouveaux clients de manière native
BetterEat · bettereat.co · outside the top 100k
I need way more options. I want to switch from Bold Subscriptions to use the shopify subscripitons but there's not enough flexability.
Following Jesus · followingjesusbook.com · outside the top 100k
Great idea but the app is a little buggy. Sometimes customer don't realize they've signed up for the subscription and the manage subscription page is showing us as an error for the customer. Not the best customer experience and i am hoping it will be resolved soon.
GrowLiv Biologicals · www.growliv.com · outside the top 100k
If you're staring at subscription apps the way I stare into my refrigerator hoping supper will introduce itself, stop right here. This app was surprisingly easy to set up, even for those of us whose technical expertise usually ends at unplugging something and plugging it back in. The subscription options are straightforward, customer-friendly, and integrate beautifully with Shopify. As a small business owner at Rustic Roots Pantry, I wanted a simple way to deliver monthly digital content without needing a degree in computer science or a bottle of aspirin. This app delivered exactly that. Setup was quick, the customer experience is smooth, and best of all, it lets me focus on creating instead of fighting with technology. Five stars from Mama T. The only thing easier was convincing myself I deserved a second cookie. — Mama T, Rustic Roots Pantry
Rustic Roots Pantry · rusticrootspantry.com · outside the top 100k
The Shopify Subscriptions app works well overall, but there's a significant gap for non-physical subscription businesses like ours. We run a streaming platform, and the customer portal displays "Deliver every year" under each membership plan — language that implies physical shipping and is confusing for our members. There is currently no way to customize this label. The delivery frequency string is hardcoded, CSS/JS overrides can't reach the portal since it's rendered on Shopify's domain, and Shopify support confirmed there's no native setting to change it. For streaming services, membership sites, SaaS products, and any other non-physical subscription business, this is a real brand problem. "Deliver every year" next to a digital membership looks like a bug to our customers. The fix is simple: allow merchants to override the delivery frequency display label in the app settings. Please prioritize this for non-physical subscription use cases.
The Life Network · watchthelife.com · outside the top 100k
Me ha gutado la forma de gestionar las suscripciones
Maass~Pet · unranked store
Customers love this option and have worked flawlessly for our business
Jinx'em Scents · jinxemscents.com · outside the top 100k
Works, but not very flexible.
Incredibrew · incredibrewcoffee.com · outside the top 100k
Free, but very easy to set up and it works!
Perfect Vision Coffee llc · perfectvisioncoffee.com · outside the top 100k
very efficient and reliable.
BÖD BAR · bodbar.co · outside the top 100k
So many issues with customers adding their addresses and being rejected when the address is correct. Also, cannot send a client a Pay Now link if it is subscription based product. With modern e-commerce, that's the quickest way to lose a customer ready to purchase on the spot.
RCKN STYLE · www.rcknstyle.com · outside the top 100k
sda
Trimara.co.uk · unranked store
GREAT!!
FoldFresh · fold-fresh.com · outside the top 100k
It's free so I guess you get what you pay for.
Packrat Post Mail Club · packratpost.com · outside the top 100k
No es perfecta pero cumple la función de suscripción. Aunque le falta avanzar bastante.
Zenement · zenement.com · top 100k store
Needs more options, we are unable to edit the recurring date of the future orders for our customers or even have an option to "run now" the order when customers ask. Please provide more optionality.
Organic Pharmer · organicpharmer.com · top 100k store
Zero functionality, no ability to search, lots of bugs that caused quadruple charging of some customers, support refuses to assist.
sanitas skincare · sanitas-skincare.com · top 10k store
you need to allow users to customize apperance.
Awenda · www.awenda.co · outside the top 100k
Liebes Shopify Team, vielen Dank für diese tolle App. Nur zwei Verbesserungsvorschläge: 1. Standardmäßig wählt das Widget im Stil "Karte" und "Dropdown" die Abo-Variante aus. Will der Kunde ein Produkt nur einmalig kaufen, muss er die Abo-Variante erst aktiv abwählen. Das ist lästig und fehleranfällig. Bitte baut eine Möglichkeit ein, dass standardmäßig "einmaliger Kauf" vorausgewählt ist. 2. Wenn ein Abo einen Rabatt beinhaltet, ändert sich der angezeigte Preis automatisch. Was sich allerdings nicht ändert, ist der Grundpreis. Dieser wird immer so angezeigt, als handelte es sich um einen "einmaligen Kauf". Vielleicht könnt ihr eine Möglichkeit finden, dass auch der Grundpreis an den Abo-Preis automatisch angepasst wird. Vielen Dank!
VIVA LA VIDA · www.vivalavida.life · outside the top 100k
Does not allow you to see a list of contracts by plan. Does not allow you to export your subscribers. Does not give you any flexibility or management options.
Your Cigar Den · www.yourcigarden.com · outside the top 100k
confusing to use, payment is not working and testers cant see
Jess W Grace · www.jessillustratez.com · outside the top 100k
Does what it should, but can be improved on.
Rancher’s Chips · rancherschips.com · outside the top 100k
This is helpful as it is automated and less time following up with customers
higherSelf Training · higherself-training.myshopify.com · outside the top 100k
Get more repeat business by allowing customers to purchase products or services on a recurring basis
The Daily Date · www.thedailydate.com · outside the top 100k
Pretty easy to use
VYTA.WORLD · unranked store
having a real problem trying to get the subscription to work with my app. Everything works on the app just fine. goes into the cart showing the subscription choice. But passing it to the checkout page on the site, which is where they are sent for secure checkout, it doesn't show up. Gets lost somewhere from the cart to checkout. I already found the numbers that are assigned to the options, but still comes up undefined. It shouldn't be an act of Congress to get it to jive. It works on the site just fine, just don't try and integrate it into your app. If I ever found out how to make it work I will share that with anybody else building their own app.
Hellhound Coffee Co. · hellhoundcoffee.myshopify.com · outside the top 100k
It’s ok but I would like more control to edit contracts when customers have alterations to their contracts this should be easier to manage.
Threadlings · threadlings.uk · outside the top 100k
Poor ability to search and edit subscriptions
medicrunch · www.medicrunch.com · outside the top 100k
very limited
HealthyMe Living · www.healthymeliving.com · outside the top 100k
***2026 Update*** This app hasn't been updated in 2 years since coming out. Super frustrating. There is no ability to move an order up if a customer wants their subscription early. Also shopify ai is useless to help edit anything with sub orders. So sad Shopify seems to have abandon such a promising app. So far this looks promising, but still very entry level. Not a whole lot of flexibility or customization. I have not gone live yet, as I am trying to figure out how to import my current Recharge subscribers over.
Unrest Coffee Company · unrestcoffee.com · outside the top 100k
It's frustrating that Shopify Subscriptions doesn't offer better in-app analytics and subscription management. Key use cases that are missing for us include by-store (physical retail) subscription pickup reporting. Each store struggles to review how by-store subscription pickups will happen in any given period. Additionally, there is little in the way of notification functionality to let us know when a new customers subscribes or cancels. We have to monitor this ourselves. Frankly, I believe this app could be so much more functional if Shopify would invest more in it's own app ecosystem instead of allowing third parties to milk Shopify Pro customers like us for every dollar just to implement a reasonable Wine Club (our store's use case).
Wine Dispensary · www.winedispensary.com · top 100k store
very limited with giving customer flexabilty
Cherry Mouth Roasters · www.cherrymouth.com.au · outside the top 100k
Doesnt take your data anymore than already permitted by using shopify to begin with.
Cooked by Conte · cookedbyconte.com · outside the top 100k
you can't set up a fixed date to charge customers( on the first day of the month for example)
Ponky Studio · ponky-studio.com · outside the top 100k
great
Grounded Body · groundedbodyscrub.co.uk · outside the top 100k
Grundfunktionen werden erfüllt, Bedienung ist shopify-typisch sehr nativ, und Kunden erhalten Zugang zu ihrem Abo über einen Account, müssen nicht noch ein extra Account bei einer Partner-App anlegen. Noch dazu Paypal-Zahlung möglich. Habe nichts auszusetzen.
Apollo Coffee Roasters · apollocoffee.co · outside the top 100k
it is limited - customers want to be able to add one off products to their subscriptions and can't. It's also not easy to find a customer within the app. It's very limited.
BEARDED. · bearded.co.nz · outside the top 100k
randomly stopped loading on my website
Fire & Ice Coffee Company · fireicecoffeeco.com · outside the top 100k
My customers are unable to canel or suspend
RhinoSkinSolutions · rhinoskinsolutions.com · top 100k store
i've tried to cancel this multiple times but i'm still getting charged
Full of Herbs · fullofherbs.com · outside the top 100k
It looks awful. Please allow more customization options for the widget so it can be on brand.
Solar Lemonade · solarlemonade.com · outside the top 100k
Super App
Deportes Men Skincare · deportesmenskincare.com · outside the top 100k
There needs to be a search bar for contracts
Poppy & Pout · poppyandpout.com · top 10k store
The site can be used without prior coding knowledge and the AI assistant is excellent.
TryFibroFree · tryfibrofree.com · outside the top 100k
This is ultra basic and does not integrate into my theme very well.
The Columbia Bar · thecolumbiabar.com · outside the top 100k
has very basic features, wish I could change the original price of the subscription
ODDreamShop · oddreamshop.com · outside the top 100k
It's really too basic. I created my own custom software to manage my subscriptions business. Now I only use this app to add the subscription widget on my product page but that's it.
The Happy Mail Club · unranked store
This app is easy to install and set up but the more I use it, the more issues I see. It is fantastic for digital products that don't need shipping but for physical subscriptions, there are glitches. I have Free Shipping on subscriptions and use the native discounts to allow this. For people who sign up and don't add anything else to the cart, this works perfectly. However, if a person signs up to a subscriptions and adds other items to the cart, it adds shipping to the renewals even though it shouldn't. I am having to refund shipping which is ultimately costing me money due to payment fees. I wish there was a better sorting function and more information on the screen. I would like to be able to see on the main screen when a customers subscription is going to renew. I'd also like to be able to sort by the type of subscription so I can bring up all like ones to see what is coming up. I have yearly and monthly and want be able to see what is coming up so I can prepare.
Soy and Shea · soyandshea.com.au · outside the top 100k
Excellent App!
IFBNEWSFEED.ORG™ · ifbnewsfeed.org · outside the top 100k
It does not seem to work
Garden Of Wisdom Skincare · gardenofwisdom.com · top 100k store
so far so good - I'm getting money!
Duncan Custom Airbrush · duncancustomairbrush.com · outside the top 100k
confusing to set up
Remy & Rose Studio · remyandrosestudio.com · outside the top 100k
Confusing - cant get it to actually work
Lamazi Fabrics · lamazifabrics.com · top 100k store
the radio buttons for subscribing are seven screens below my check out screen, no one can find not will they scroll that deep to subscribe I'm not happy
Frosted Dog · www.frosteddog.com · outside the top 100k
ne fonctionne pas sur le panier, uniquement une vision de réductions
Jeliskin · www.jeliskin.com · outside the top 100k
customers can unsubsribe right away, take the discount and run...not okay
Wild Beauty · wildbeauty.ca · outside the top 100k
We haven't used this yet so we can't rate it.
Katie Lynn Homes and Design · shop.katielynnhomesanddesign.com · outside the top 100k
ss
Palvarix · unranked store
no clients yet but the services seems good so far and easy to install and set up.
Guardian Angels Beauty · unranked store
too difficult
Creek Retreat at Serenbe · creekretreat.com · outside the top 100k
No se ve en mobile
Lab Nutrition · labnutrition.com · top 100k store
It doesn't appear near "add to cart" as an option. Its at the very bottom of the page where no one goes.
Fanci Face, LLC · fancifaces.com · outside the top 100k
Jeg mangler noget mere data omkring churn og levetid på mine medlemmer. Derudover ville det være fedt hvis man kunne lave rabatter på enkelte leveringer i et medlemskab.
harpa.form · harpaform.dk · outside the top 100k
The customer can't cancel their own subscriptions. Poor customer experience.
Chaser · chaserwater.com · outside the top 100k
Da problemas a los clientes al darse de baja.
Grifo Mahou en casa · grifoencasa.mahou.es · outside the top 100k
does not let the customer update or amed the subscription - fags oan error so low score
Ferrario Coffee · www.ferrariocoffee.co.uk · outside the top 100k
It sucks you can't adjust the price of them. My product's price has been lowered. The subscription doesn't change.
Sleeping Bear Food Company · sleepingbearfoodcompany.com · outside the top 100k
idk enought
Flora Bella · florabella.store · outside the top 100k
Good for free
Kairos · kairos.shop · outside the top 100k
The Shopify Subscriptions app is easy to enable, but that’s where the positives end. The feature set is extremely limited, with little flexibility, poor visibility into subscription issues, and insufficient tools to manage failed payments or customer experience. For a native Shopify app, this feels unfinished. Fine for the most basic use cases. Merchants with real subscription volume or customer expectations should strongly consider paid alternatives.
HEPAFilterSales.com -- We Deliver Breathing Easier · unranked store
It is pretty limited to the use case of sending physical, subscription boxes to people. It doesn't have basic quality of life features like searching for subscribers. It's a good first step, but I'm looking to replace it after using it for a few months.
Ready Mark Cards · unranked store
i dont understand how this works
Sunshine Roots · www.sunshineroots.store · outside the top 100k
I was paying a hundred a moth for the exact same functionality that Shopify has now made free! Yay! Works exactly as it should!
Haven Herbs · havenherbs.com · outside the top 100k
very helpful to create a subscription on my shopify
The Blue Kitchen Club · unranked store
There is no customer service when help is needed, and the link to manage the subscription on the customer side never works. I constantly receive requests from my customers asking for updates.
LICA Wear · licawear.ca · outside the top 100k
Não permite que o cliente edite seu pedido. Não permite determinar a data de faturamento do pedido
[eu] orgânico · euorganico.eco.br · outside the top 100k
IT WOULD BE VERY NICE TO BE ABLE TO SEE WHEN THEIR NEXT ORDER IS DUE WITOUT GOING ALL THE WAY INTO THEIR CONTRACT.
Groggy Dog Coffee · groggycoffee.com · outside the top 100k
Working great so far! Easy to set up and maintain.
Boorgat Water · boorgatwater.co.za · outside the top 100k
need to be able to onboard a subscriber via link or via UI. When I asked about I got no answer jsut a case closed email. I need to port in our subscriber base from woo commerce.
Rocket Nutrition · getrocketnutrition.com · outside the top 100k
It's fine, nothing great. Hard to customize. I wish I could search for my subscription contracts to be able to find them without scrolling!
Leah Paints Paris · leahpaintsparis.com · outside the top 100k
The app is ok so far. It mostly does the job but the lack of the ability to pin all the sales to a decided subscription date keeps me looking elsewhere. Please add that option.
Shave Essentials · shaveessentials.com · outside the top 100k
the reporting is very weak. we cant' see next order date without clicking into contracts individually. it makes inventory management extremely cumbersome
Pet Planet Toronto · petplanettoronto.ca · outside the top 100k
This gets the job done! Extremely simple and streamline.
G-Visionz Studio · www.gvisionzstudio.com · outside the top 100k
This tool was an excellent decision for my business. Thank you!
GRITBAR · www.grit49.com · outside the top 100k
Customers cannot find the unsubscribe easily.
Tabac · tabac.de · outside the top 100k
It works fine for managing subscriptions, but it’s very basic. There’s no forecasting or forward-looking reporting, which makes it hard to plan inventory, cash flow, or production as a growing business. Feels like a missed opportunity.
Lazy Oak Coffee Co. · lazyoakcoffee.com.au · outside the top 100k
Unfassbar wie schlecht diese App programmiert ist. Wir zahlen so viel Geld für Shopify und man kann NICHTS personalisieren. Das Widget ist ein lebloser Kasten der Designtechnisch nach totalem Mist aussieht. Die Art und Weise wie Abos abgebucht werden sollen oder vom Kunden verwaltet werden sollen kann nicht geändert werden. Als Shop Inhaber kann man nichts dieser Abos anpassen. Noch nicht mal verschiedene Abo Intervalle sind verfügbar
Mein Shop · unranked store
the features are rediculoously limited and you can't move up a sub date or change the date or do barely anything. Horrible features.
SOCIAL · www.socialsparklingwine.com · top 100k store
customers dont know how to use it
Allison's Goods · allisonsgoods.com · outside the top 100k
Once a customer's card expires, they update it, but it still doesn't register in the system so their order keeps declining causing me to cancel on my end for them and them starting over from scratch. I've had multiple complaints about this.
Wild & Raw Juices · wildandrawjuice.com · outside the top 100k
Wish I could do more customization with the UI and selections. Ex) Bill every 3 months but ships out every month. Currently the copy says ships out every 3 months and there's no way to change that without changing the billing structure, so I need to specify that in the description of the product.
vickyisdrawing · vickyisdrawing.com · outside the top 100k
perfect
Hawaiian Air Roast · hawaiianairroast.com · outside the top 100k
It's kinda lame that Shopify couldn't have put more attention towards the only subscription service that is offered outside of the many other expensive options I examined. This really doesn't have the flexibility needed for my business. You can't even adjust the dates charged outside of skipping or shifting my a week or monthly. I can't believe how much I pay for Shopify and how little I get for that monthly payment. It's easier to cancel a subscription and start over than to edit it. My customers can't even access their end of the subscription website.
Newfoundland Gourmet Mushroom Co. · newfoundland-gourmet-mushroom-co.myshopify.com · outside the top 100k