WAIR Size & Fit Recommendation · Selling products
Every review we hold for WAIR Size & Fit Recommendation, quoted in full, with the store that wrote it.
Bigger stores rate WAIR Size & Fit Recommendation at least as well as the crowd does. The store behind each review is the part the App Store never shows.
36 reviews pulled · 36 long enough to quote · 2022-09-02 to 2026-07-08
Every review we hold, newest first
The Wair support team is extremely responsive when I reach out for help. The app has been a great addition to our website to make our customer's purchase decision easier. Would recommend to other brands.
HUNTER BELL · hunterbellnyc.com · top 10k store
Great app! The wair team is super responsive with support whenever needed. Definitely would recommend this for any apparel brand.
GB Wear · graciebarrawear.com · top 10k store
Great product and great team to work with!
IBEX · ibex.com · top 10k store
Big fan of the product and of the team behind it. Highly recommend the app.
Thursday Boot Company · thursdayboots.com · top 100k store
We’ve been trying to implement this plugin in our store for over two months now. We got stuck at the Klaviyo campaign setup - specifically on something as simple as translating a survey from English to Polish. Something that should take minutes (especially now, with AI) has been pending for two months. Neither we nor the agency helping us have received any response to our emails. For a long time the agency defended WAIR, but when I pushed for a straight answer, I was told the issue is simply a lack of responsiveness on their end. The tool itself looked great during demo - which makes the support situation all the more frustrating. Unfortunately, I cannot recommend this product due to the team behind it. A great product let down entirely by customer service.
Petite Pants · petitepants.pl · outside the top 100k
Troy for being so responsive! So nice to check this off our list and not have to wait weeks and weeks to get this accomplished. We really appreciate it!
Sarah Alexandra · sarahalexandra.com · top 100k store
WAIR has enhanced our store by providing reliable and accurate sizing recommendations, improving the customer experience and reducing return rates. The support from Troy and his team has been greatly appreciate - they're always reliable and available to answer a question or troubleshoot. Highly recommend this tool!
Johnnie-O · unranked store
Easy setup and the team is attentive. Would recommend to anyone in the fashion business.
Peter Manning New York · petermanningnyc.com · top 10k store
Really helpful in making a more consistent, easy size recommendation for our customers. Team is also very responsive and helpful in working through anything or answering questions.
Sigrún · sigruntennis.com · outside the top 100k
Excellent product. Our customers use it and we see an increase in conversions from it. Any errors or issues with the app are well taken care of with Wair's development team.
LINKSOUL · linksoul.com · top 10k store
Great product! Easy to setup, very responsive team at WAIR.
Five Star Breaktime Solutions · unranked store
Giving Wair a try on our site. So far customers seem to be utilizing it and we see some improvement in conversions. The team was really helpful in getting us up and running and quick to respond to any issues or concerns.
Bleusalt · bleusalt.com · top 10k store
We’ve had a great experience working with the Wair team. Troy, Greg, and Chris are all super helpful and quick to respond. They handle sizing questions and make adjustments quickly. The app has been great for both conversion and our average order value. We highly recommend! -Sydney @ Recollection Brand
Recollection · recollectionbrand.com · top 100k store
The WAIR team made the onboarding process seamless from start to finish. The setup was straightforward and turnkey, requiring little effort on our end. What stood out most was how flexible and cooperative the team was in working with us to test and validate everything before going live. Their support has been excellent, and the analytics they provide go far beyond what we’ve seen from other providers offering valuable insights that help us continuously improve our customer experience.
Jaanuu · unranked store
WAIR has been a fantastic addition to our store, providing reliable and precise sizing recommendations that genuinely enhance the customer experience. The tool effectively helps our shoppers find their ideal fit, and our customers have appreciated the guidance, especially those with unique body types. Occasionally, we’ve seen minor variances for our bodybuilding customers, but overall, the accuracy is impressive and meets expectations. What truly stands out is the support from Troy and his team. Any time we encountered configuration challenges or needed assistance integrating the automatic size suggestion feature, they went above and beyond to ensure everything ran smoothly. Their dedication to customer support is exceptional, making WAIR an invaluable tool. I highly recommend it to other brands looking to improve their customers' shopping experience!
Hunky Tops · hunkytops.com · top 100k store
WAIR has been a great addition to our site. Not only has it become a valuable tool for customers, helping them find their size, it has cut down significantly on my customer service emails! The amount of time saved by not having to respond to customers confused about sizing and those who bought the wrong size, pays for itself! Highly recommend this app for apparel businesses. Shout out to Troy and the team!
Portland Gear · portlandgear.com · top 10k store
Using WAIR for a year now on skullandbones.com. Not as intuitive for user experience as advertised. Many unhappy customers with sizing suggestions by WAIR; recent audit of my site shows that Customer frustration lies in the WAIR app experience as per my site developer Bemeir LLC.
Skull and Bones · skullandbones.com · top 10k store
WAIR has made it easy for our customers to select the correct size for their body type. We are seeing less returns due to size, and converting more sales. The support is always quick to address issues. A great app and organization all around!
Three Nails · threenails.com · top 10k store
Integrating WAIR into our brand for men Under 5'10 has been a game-changer. Its intuitive interface effortlessly predicts the perfect fit, dramatically improving our conversion rates and customer satisfaction. The accuracy of WAIR's sizing recommendations has significantly reduced our return rates, saving costs and enhancing sustainability. The responsive WAIR team continually refines the tool, ensuring it meets our unique needs. WAIR isn't just a tool; it's a pivotal part of our brand's success in delivering perfectly fitting affordable clothes off the rack without the need for alterations. Thank you!
Under 5'10 · www.under510.com · top 100k store
I discovered WAIR on a whim. The scope of support, quality of product and service, and the easy of use is wild considered how low the price point is! Seriously, the only other size app close to this level of function and quality costs hundred and thousands of dollars a month. This is $29!! And the app works very well, clients like it and there is so much more to explore once our sizing data begins accumulating.
CORDOVA · cordova.co · top 100k store
We've been using WAIR for about a year now - and have tried 2-3 other sizing recommenders on our site. WAIR has been hands-down the easiest both in terms of rapid onboarding of our entire product line, but also from a customer UX perspective. We've found that while our average return rate hovered around 22%, orders using WAIR had a return rate of 14%. The solution is quite turnkey and rapidly addresses fit across site. One challenge is for products with multiple fits (e.g. slim/standard) - but they're working on a solution.
Ministry of Supply · www.ministryofsupply.com · top 10k store
I have not installed wair. I am not using it. I never even onboarded but I am still being charged. This smells like a SCAM!!!!! BEWARE!!!
Treehopper · unranked store
As eCommerce has rapidly evolved, so has the need for innovative solutions to the unique problems that shopping online has brought with it. For our brand, sizing is one of the main pain points for our customers and one of the biggest drivers of returns. By utilizing WAIR, we have been able to give our customers the confidence that they'll receive the right size and have reduced the number of returns which has brought our costs down. Great technology and great team! If you're an apparel brand, you need to install WAIR!
Jack Archer · www.jackarcher.com · top 10k store
Excelente aplicación. Hace más de 2 años que la estamos usando, y siempre ha sido de gran ayuda para nuestros clientes.
Scorpi · www.scorpi.cl · outside the top 100k
Great tool! As a size inclusive brand where trust and confidence in our size (and now thanks to WAIR) our recommendation, WAIR has knocked it out of the park. They worked with us to dial in the tool to our custom fit patterns, and recommend the perfect size to the customer all the time. Customer service is great too, when we have questions or are trying to achieve certain implementations with the app, the team is super accommodating and provides excellent support in helping us realize those outcomes. Great app, entirely worth it. Thanks WAIR team!
ONE BONE · onebonebrand.com · top 10k store
Brilliant app, really helps our customers especially when fit is so important to the brand and customer with our product! The WAIR team are also really great and help with any questions we have when needed. Highly recommend!
TAILORED ATHLETE · unranked store
WAIR has been great so far! Easy integration process and we have seen customer confidence go up. Highly Recommend.
Asher Golf · www.ashergolf.com · top 100k store
One of our biggest pain points is sizing..... until now. From start to finish this app has been nothing short of a miracle. The software is some of the most detailed I have come across and is constantly improving. Dealing with Troy has been a pleasure and its helped our business more than they will know. Our conversion rate and retention have both improved significantly. Thanks guys.
Tapered Menswear · taperedmenswear.com · top 10k store
We have been looking to optimize our sizing guide on our website for a while now. WAIR turned out to be the perfect solution. I am typically tentative when adding new apps to our site, due to the implementation process. Their team took on the whole development project and seamlessly integrated it to our product page within days. We've seen a 4x in conversion on WAIR orders, and are excited to continue to build out our data set. 10/10 would recommend for updating your current size guide.
Elwood Clothing · elwoodclothing.com · top 100k store
Wair has been a great addition for us. As a small but growing brand, we are already using the data for our next product iterations - including size mix. Highly recommended!
Any Age Activewear · unranked store
We are extremely pleased with WAIR and had a fantastic experience with their team! WAIR provides white-glove service to ensure that the app is installed and set up correctly. They are extremely responsive and it is clear that they want their customers to be successful with the tool. Our customers find the interface easy to use and sizing inquiries have been dramatically reduced. I would enthusiastically recommend WAIR!
Holderness & Bourne · holdernessandbourne.com · top 10k store
We love WAIR, and so do our customers. Which option sounds easier: a) a customer lands on your site, likes a style, finds the sizing chart, pulls out a measuring tape, and has to repeat that process for every product, or b) the customer fills out their body type information, and the site shows their specific recommendation for every product based on their body type. Not only is WAIR an awesome, lightweight software that provides a better shopping experience than the commonly used alternative, but our shoppers who use it convert at a much higher rate than those who don't. It creates confidence in sizing, reduces returns, and creates a better customer experience overall. Plus, the WAIR team has awesome client support, and we enjoy working with them!
Honeycloth · unranked store
Great team to work with. Our returns have decreased and the amount of information they are able to provide is insightful. Our customers really like the ease of the interface.
NoNetz · unranked store
Fantastic app. Works great and the team is very helpful. Highly recommended! This really helped improve our return rate. :)
Radian · radian-usa.com · outside the top 100k
I cannot say enough good things about the Wair Team and their app! The team is super helpful and incredibly responsive, and the product has become an integral part of our customer buying journey. Our return rate has dropped drastically since we implemented Wair. And since it tells customers their size based on their extensive collection of body scans in combination with our brand's size chart, it has eliminated customers having to try and decipher a confusing size chart!
Nomads Swimwear · nomadsswimwear.com · top 100k store
This app has been a game changer not only for us but for our customers. On our side we are seeing our return rate decrease and conversions increase while getting product analytics we've never had access to before. On the customer side its a nice feature to make the buying process easier. Support from the Wair team has also been quick and reliable. Great app!
Coastal Crew · coastalcrew.com · outside the top 100k