Swym Back in Stock Alerts
Send Email/SMS alerts for back in stock products. Create preorder/restock lists to drive revenue.
#480 of 1,300 in Selling products · Stock Alerts
- Rating
- 4.7 from 419 reviews
- Rating from stores in the top 100k
- 4.8
- On Shopify since
- 2016
- Seen on
- 23,669+ stores
What merchants say
Read all 400 with sourcesEvery review carries the store that wrote it and how big that store is, and 25 of them are complaints you can read in full.
- 1★2026-05-14
It was a pretty good app, but now it's paid only. The entry level plan costs almost as much as Shopify itself.
Space Bear Bags · outside the top 100k
- 5★2026-02-24
Srihari and the team were able to resolve the issue efficiently and provided outstanding support throughout the process. Their assistance was greatly appreciated, and it’s reassuring to know that we’ll be in safe hands should any future issues arise.
HOUSE OF ERRORS · top 100k store
- 5★2025-08-22
Amazing Support Experience with Vijaya I had some confusion around our Back in Stock setup, and Vijaya went above and beyond to help me. She quickly identified the issue, explained it in a very clear way, and guided me step by step until everything was resolved. She even reassured me on how to manage old app code and made sure our new Swym button was set up correctly. Her patience, clear communication, and deep product knowledge really stood out. Thanks to her, we now have full confidence in our setup. Excellent support — thank you, Vijaya!
BraTopia · outside the top 100k
- 5★2025-07-05
I love the app and also on the way to download the wishlist app as well. Customer Service is definitely one of a kind, very fast, quick and easy to work with. Love the App and Team!!!!!!!!!
VALENTINA V. VAUGHN · outside the top 100k
- 3★2025-06-26
Update: This issue seems to finally be resolved (within a few hours of posting a review). Once we've had a chance to test it in a real-case scenario with a multi-sku restock we will update our review. We've been using this app for several years. It has been great...until recently. For some reason the app now requires a wait of several hours before the inventory numbers sync and "stick" between Shopify and the app's system and results in the BIS alerts not being sent when triggered manually. This causes multiple issues and prevents us from really using the app (that we are paying a pretty hefty fee for!) to its full potential. It makes it extremely difficult to time promotions, etc that are related to restock events. We have been in contact with the developers about this issue for the last 6 weeks. They have finally acknowledged that the issue exists, but have still not been able to resolve it. We've spent countless hours trying to get to the bottom of the issue and create work-arounds for a service we're paying the app to do. If they are not able to resolve soon we will be exploring other options.
The Greetery · top 100k store
- 1★2025-06-12
More than 5k people signed up for restock alerts, the app didn't send a single email... nothing to add.
Prohibited · outside the top 100k
- 5★2025-05-21
Great app, customer support is responsive to questions. Overall we have been happy with it!
GG Equine · top 100k store
- 4★2025-05-11
I've only just started to use this app and so far I'm really impressed. However, i am even MORE impressed with the high-level customer support and how quick the team are at responding and providing support. This app was used primarily as a waitlist feature, and with team member Dash's endless support, it's actually really easy to use and seamless. Takes a little getting used to but once you get it, it's so easy.
SHOSAI · outside the top 100k
- 5★2025-04-12
Thanks to the team at Swym for the great customer service. They were truly on top of it to make sure that everything was working for our store.
Bergo Designs · top 100k store
- 5★2025-01-15
Many Thanks Leandra! - Great Plugin und perfect support from your side. Best
TRUEPRODIGY · top 100k store
Read all 400 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
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