ZigZag Returns & Exchanges
Cross-border & UK domestic returns made easy! Automate and simplify your returns, exchanges, refunds
#870 of 2,869 in Orders and shipping · Returns and Exchanges
- Rating
- 4.7 from 189 reviews
- Rating from stores in the top 100k
- 5.0
- On Shopify since
- 2017
- Seen on
- 617+ stores
What merchants say
Read all 7 with sourcesEvery review carries the store that wrote it and how big that store is.
- 4★2025-10-31
Overall a good app, easy to navigate and now have more carriers to choose from. It can take a while to resolve problems, but ultimately they are resolved in the end. Thank you.
The Staff Uniform Company · outside the top 100k
- 5★2025-09-17
A prompt and helpful support chat service. Thank you.
Potters Cookshop · unranked store
- 5★2025-03-25
Great easy to use returns and good customer support
Williamsons Factory Shop · outside the top 100k
Link to this reviewVerify at sourcewww.williamsonsfactoryshop.co.uk
- 5★2025-03-11
Very straight forward platform to use. Great to ease the workload of our customer service team. Good courier options for returns.
Lisou · unranked store
- 4★2025-03-07
Good app. Takes care of our low volume returns easily. It has been enhanced with the addition of more carriers recently in the UK. Some glitches with the appearance of my "returns portal" / landing page in terms of font etc, but on the whole we couldn't live without it!
The Learning Tower Company · outside the top 100k
- 5★2025-02-21
The app is highly functional, and I was very impressed with the excellent support team. Their assistance was prompt and helpful, making the experience even better.
Triangl · top 10k store
- 5★2025-01-29
The app is great, easy to use for me and my customers and the customer service is quick and helpful!
Aarabhi London · outside the top 100k
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