99minds Gift Card & Loyalty
Boost sales with gift cards, loyalty program referrals, refunds, rewards & store credit solutions
#299 of 726 in Marketing and conversion · Gift Cards
- Rating
- 4.6 from 39 reviews
- Rating from stores in the top 100k
- 5.0
- On Shopify since
- 2021
- Pricing
- Free plan available
What merchants say
Read all 44 with sourcesEvery review carries the store that wrote it and how big that store is, and 2 of them are complaints you can read in full.
- 5★2026-08-02
We have used 99minds gift cards with Runit for a long time, and we have always been happy with how well everything works. Now we are adding the omnichannel loyalty program, and we are very excited. Our customers can earn points in our store and use those same points on our Shopify website. It makes shopping much easier and gives our customers more value every time they shop. The setup was smooth, and the 99minds team has been great to work with. We are excited to offer this new experience to our customers.
ASPHALT · top 100k store
- 5★2026-07-28
We've loved working with 99minds! We're excited to finally offer a seamless gift card experience across both our boutiques and online store, making it easy for customers to shop and redeem wherever they choose. We're also thrilled to have our loyalty program available online, so customers can earn and redeem rewards whether they're shopping in-store or online. The Shopify and Klaviyo integrations have been smooth, the platform is easy to use, and the support team from Runit & 99Minds are always quick to respond and incredibly helpful. It's been a great experience, and we'd happily recommend 99minds to any retailer looking for a reliable omnichannel gift card and loyalty solution.
Uniquities · top 100k store
- 5★2026-07-27
The 99minds customer support team was outstanding throughout our loyalty program setup. We needed a system that could work seamlessly across both online (Shopify) and offline (in-store POS) channels, with multiple membership tiers, and they patiently guided us through the entire process — about 2 months from start to finish. Every time we had a question or hit a technical snag, their response was quick and genuinely helpful. Highly recommended for any brand that wants a loyalty program truly tailored to their business, not just a generic template.
Outside Store Indonesia · outside the top 100k
- 1★2026-07-17
Terrible customer service. I wanted help with some of the free features, and stated multiple times that I intend to stay in the free plan, and I kept getting forced to upgrade my plan. After asking for help multiple times on the free features, finally I was given a trial of the paid version, even though I stated that I don't want it. They don't listen to their customers and just push the paid plans. The app might be good itself, but this attitude was a complete turn off for me.
Zagoda Olive Oil · outside the top 100k
- 5★2026-07-14
Since integrating 99minds with our Runit POS and Shopify setup, our customers can now redeem gift cards and loyalty rewards seamlessly online, not just in-store. It's made the whole shopping experience feel more connected, whether someone's checking out on our website or in person. 99minds has been a great addition to our already amazing Runit POS and Shopify combo, and our customers have really noticed the difference.
Guys and Co. · outside the top 100k
- 5★2026-05-05
We’ve been using 99minds for our loyalty and store credit program at Maxwell James, and it’s been a solid addition to our tech stack. We needed something that could bridge online and in-store, and this gets us much closer than anything else we’ve tried. The flexibility around points, rewards, and campaigns is strong, and once it’s set up correctly, it runs smoothly. It’s helped us create a more intentional rewards experience for our customers without overcomplicating things on the front end. There is a bit of a learning curve on setup, especially if you’re trying to align it with POS and email/SMS flows, but their support team has been responsive and helpful when we’ve needed it. Overall, a good option if you’re serious about building a loyalty program that actually integrates into your business and not just sits on the sidelines.
Maxwell James · outside the top 100k
- 5★2026-04-29
Using 99minds with our Runit POS and Shopify has been a huge win for us. With true omnichannel gift cards and loyalty, our customers can easily use their gift cards in-store and online without issues. We love the promotional gift cards and the loyalty page and widget - it’s been a great way to engage customers. Configuring everything was simple, and everything just works. Definitely a game-changer for our store!
Vann & Liv · outside the top 100k
- 5★2026-04-28
GAME-CHANGER! Using 99minds with our Runit POS and Shopify has been a huge win for us. With true omnichannel gift cards and loyalty, our customers can easily use their gift cards in-store and online without issues. We love the promotional gift cards and the loyalty page and widget - it’s been a great way to engage customers. Configuring everything was simple, and everything just works. Definitely a game-changer for our store!
Penelope T · top 100k store
- 5★2025-11-25
I almost gave up on using this app due to my own misunderstanding of how to use some of the features I installed it for. However i gave it one last chance with a scheduled call with Pravin and he was so kind and informative and helped me through all my questions. It is a bit on the pricey side so I will only use it for the holiday season but it really does a lot of things and has a lot to offer. I am using it with Shopify Flow for some automated Black Friday things and after much testing and Pravin's help we are holiday ready!
Wexford Jewelers · top 100k store
- 5★2025-11-07
We’re a small business and have been using 99minds for our gift card and loyalty point integration with Heartland & Shopify, and it’s been fantastic! The setup was seamless, and their team has been incredibly responsive and helpful every step of the way. Our store teams love how user-friendly the program is, it’s easy to navigate, reliable, and makes managing loyalty and gift cards a breeze. We truly appreciate the partnership and would highly recommend 99minds to any business looking for a simple, effective solution!
Boem · top 100k store
Read all 44 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
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