B: WhatsApp Chat, Abandon Cart
All-in-one WhatsApp Marketing, Chatbots & Omnichannel Helpdesk to drive revenue without ads.
#420 of 853 in Marketing and conversion · Abandoned Cart
- Rating
- 4.6 from 331 reviews
- Rating from stores in the top 100k
- 4.6
- On Shopify since
- 2019
- Pricing
- Free plan available
- Seen on
- 1,819+ stores
What merchants say
Read all 400 with sourcesEvery review carries the store that wrote it and how big that store is, and 40 of them are complaints you can read in full.
- 1★2026-08-05
Didn't think of writing this review. But the sales team has literally ghosted me after selling the services, even though the flows are not working due to some backend issues at their end they are not willing to give refund and postpone onboarding which wasn't expected. We are in peak season and the support times are just terrible a simple reply takes 24 hrs from the support team.
Name Strings · outside the top 100k
- 1★2026-07-27
Do not waste your money with BITESPEED. Their sales team will harass you every 3 to 4 hours, calling constantly and forcing you to buy their 3-month advanced plan. @Manav Waddy @Suhasini Vamapalli MAKE SURE YOU DO NOT GET TRAPPED BY THESE 2 PEOPLE; THEY WILL ONLY OVERCOMMIT. It's been a month now, and 1 month's money is wasted... The moment they receive your payment, they completely disappear.I have paid for a 3-month subscription, and now I am getting absolutely zero support. They have not been able to fix a single technical issue or concern. No one calls back, and no one cares. They are only active when they want your money. Worst experience ever.
ROOSHY · outside the top 100k
- 2★2026-07-09
The customer support team is terrible, and the product has too many bugs! The moment you pay for their '3-month subscription', you lose all the tech support from them. You keep struggling to reach the POCs, to get their tech glitches solved, but it keeps on stacking on a WhatsApp group with 40 other people, where no one cares to respond.
House of Atri · outside the top 100k
- 1★2026-06-22
very disappointing 1st impression, I do not understand how they are so recommended when their own customer service in so poor.
Hair Energy by Ayesha Sohaib · top 100k store
- 1★2026-06-19
Horrible Experience with the the platform! 25+ People act As POC and replies are so SLOW! I would really suggest go with smaller companies who have just started they'll give better services!
Inkarto · top 100k store
- 5★2026-06-11
BiteSpeed consistently delivers a 10X+ ROI through their WhatsApp and SMS journeys. Their broadcasts and abandoned cart recovery messages drive exceptional returns, while order update messages have helped us automate order tracking for our customers. It has become a key channel for both driving revenue and improving post-purchase experience, at scale.
California Leaf · outside the top 100k
- 5★2026-06-05
Scamming people. Beware!
Shasak · outside the top 100k
- 5★2026-06-02
The product is good, helps with various features, the pricing can be a bit affordable , rest team is supportive and quick to resolve things
Cart Sathi · outside the top 100k
- 5★2026-05-06
I had an excellent experience with Bitespeed! Their platform is incredibly intuitive and easy to use, making it simple to manage and scale our operations without any hassle. The features are thoughtfully designed and truly cater to business needs, saving both time and effort. What really stood out to me was their customer support—responsive, knowledgeable, and genuinely invested in helping us succeed. Any questions or issues we had were resolved quickly and efficiently. Overall, Bitespeed has been a game-changer for our workflow. Highly recommend it to anyone looking for a reliable and powerful solution!
Backdropsource AU · outside the top 100k
Link to this reviewVerify at sourcewww.backdropsource.com.au
- 1★2026-05-05
Extremely disappointing experience. They requested partner access to my business portfolio, claiming they would set up WhatsApp marketing messages, but then completely disappeared. After some time, I checked and found my WhatsApp Business account had been restricted within the portfolio. I tried reaching out through their WhatsApp group, but their team never responded. Very unprofessional and unreliable. Would not recommend installing this app.
Cellwala.pk · outside the top 100k
Read all 400 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
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