Canteen ‑ Deposits and Fees
Canteen makes deposit and fee rules easy, from bottle, can, CRV, Pfand, Pant—collect missing fees.
#1410 of 3,465 in Orders and shipping · Pricing
- Rating
- 3.6 from 46 reviews
- Rating from stores in the top 100k
- 4.8
- On Shopify since
- 2021
- Seen on
- 275+ stores
What merchants say
Read all 59 with sourcesEvery review carries the store that wrote it and how big that store is, and 12 of them are complaints you can read in full.
- 2★2026-07-29
The app works in 90% on the cases but then when you report a bug, there is no answer. We have been waiting for 20 days to get an issue fixed but there is no response from their side.
Brand Store Online · unranked store
- 5★2026-07-26
Super simple for automatically adding a refundable depot, e.g. on container.
YukonGrow · outside the top 100k
- 1★2026-06-03
Very slow response times, never fixed our problems with Shopify POS, app is very inconsistent, the deposit and fee rules only work correctly 75% of the time. When they don't, our customers get charged the incorrect amount, causing problems with customers trusting us. We tried for a couple of months to get it to work properly, and it still doesn't.
LaBaron's Pink Store · outside the top 100k
Link to this reviewVerify at sourcewww.labaronspinkstore.com
- 1★2026-01-09
This app doesn't work. Sometimes it charges the core charge and sometimes it doesn't. Support has been poor and non responsive. They said they would look into it right away but then I never heard back from them, all the while I keep getting orders with no core charge added. Time to look for a different app that will do what this one is supposed to do
Vending Works · outside the top 100k
- 5★2025-08-13
Amazing support team, the app is simple to install and set up
ENERGYLAB · unranked store
- 5★2025-07-29
Great customer service. Had an issue with my previous cheaper app constantly refreshing the cart and interrupting my customers when customizing options. And sometimes it wouldn't even work or display. But this app was clean, optimized, and runs great. No more weird refreshes. And it never misses adding the fee at checkout.
Reliable Hardware Store · top 100k store
- 4★2025-06-18
Application does not work as attended, regarding the theme I installed. It has some flaws, which makes it harder to install. Positive side is, the customer service is great! Swift responses and immediately solved the issue. If they could fix the issues of the application, it would be 5 stars for me.
Suppply · outside the top 100k
- 4★2025-06-16
For our winery that needed to automatically apply tax free bottle deposits, it's really convenient. Rules are easy to create and easy to apply, very straight forward app.
Aasha Wines · outside the top 100k
- 5★2025-06-06
Great app! Anupam solved all my problems and helped me so much!
Genys Shop · outside the top 100k
- 5★2025-05-16
We are using this app for the last 4 years and it is perfect for what we need. Also, when we had some problems, the support always has given us a quick solution!!! I recommen it 100%
Re-pot market · top 100k store
Read all 59 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
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