Chargeback: Auto Prevention
Start preventing chargebacks on autopilot. No more money holds or shutdown.
#29 of 3,465 in Store management · Fraud
- Rating
- 4.9 from 94 reviews
- Rating from stores in the top 100k
- 3.7
- On Shopify since
- 2024
- Pricing
- Free plan available
Bigger stores rate Chargeback: Auto Prevention 1.24 lower than the crowd does. The App Store prints one number; the store behind each review is the part it never shows.
What merchants say
Read all 127 with sourcesEvery review carries the store that wrote it and how big that store is, and 3 of them are complaints you can read in full.
- 5★2026-08-22
I came back to Chargeback.io after taking a break from using the service, and I was honestly pretty lost with the setup and re-enrollment process. I had a bunch of questions and was probably more paranoid about getting everything right than most people. Their customer service was excellent. They replied very quickly, helped me work through the issues, handled most of the setup for me, and kept confirming everything so I knew it was being done properly. Really helpful team, very responsive, and they made what felt like a confusing process much easier. Very happy with the service and support.
Miles Marshall · outside the top 100k
- 5★2026-08-19
Very good app!
trydailydeals · outside the top 100k
- 5★2026-08-18
I use this app for 2 of my stores and it is really something necessary to have. They do an amazing job with the alerts
Faithful America Ministry · outside the top 100k
- 5★2026-08-14
Excellent customer service, Roudy was very clear and professional during our call and explained everything so well. What a great team they have
VEAUTY · outside the top 100k
- 5★2026-08-13
Really good
Estilo Fino · outside the top 100k
- 5★2026-08-13
Overall the best on the market. Best pricing, customer support and catches the most chargebacks. Highly recommend.
George Andelli · outside the top 100k
- 5★2026-08-12
Ótimo app me ajuda muito a manter minha relação com a shopify payments
San Valier · outside the top 100k
- 5★2026-08-12
Great app to use for preventing chargebacks.
Lunex Hearing · outside the top 100k
- 5★2026-08-05
Great App!
Vehla Türkiye · outside the top 100k
- 5★2026-08-04
This chargeback protection service has been invaluable in safeguarding my payment processing account. The team responds promptly and handles alerts in a timely and efficient manner. It was recommended to me by several people who had already used the service, and it has proven to be one of the best apps I have added to my Shopify store. I highly recommend it to any business looking to scale smoothly and confidently while increasing revenue.
Clark Collins · outside the top 100k
Read all 127 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
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