Chargeback: Auto Prevention · Store management
Every review we hold for Chargeback: Auto Prevention, quoted in full, with the store that wrote it.
Bigger stores rate Chargeback: Auto Prevention 1.24 lower than the crowd does. The App Store prints one number; the store behind each review is the part it never shows.
127 reviews pulled · 2 carry a rating and no text · 114 long enough to quote · 2024-12-15 to 2026-08-22
Every review we hold, newest first
I came back to Chargeback.io after taking a break from using the service, and I was honestly pretty lost with the setup and re-enrollment process. I had a bunch of questions and was probably more paranoid about getting everything right than most people. Their customer service was excellent. They replied very quickly, helped me work through the issues, handled most of the setup for me, and kept confirming everything so I knew it was being done properly. Really helpful team, very responsive, and they made what felt like a confusing process much easier. Very happy with the service and support.
Miles Marshall · milesmarshall.com · outside the top 100k
Very good app!
trydailydeals · trydailydeals.com · outside the top 100k
I use this app for 2 of my stores and it is really something necessary to have. They do an amazing job with the alerts
Faithful America Ministry · the-faithfull.com · outside the top 100k
Excellent customer service, Roudy was very clear and professional during our call and explained everything so well. What a great team they have
VEAUTY · veauty.ca · outside the top 100k
Really good
Estilo Fino · estilofino.store · outside the top 100k
Overall the best on the market. Best pricing, customer support and catches the most chargebacks. Highly recommend.
George Andelli · georgeandelli.com · outside the top 100k
Ótimo app me ajuda muito a manter minha relação com a shopify payments
San Valier · sanvalier.com · outside the top 100k
Great app to use for preventing chargebacks.
Lunex Hearing · lunexhearing.com · outside the top 100k
Great App!
Vehla Türkiye · vehlaturkey.net · outside the top 100k
This chargeback protection service has been invaluable in safeguarding my payment processing account. The team responds promptly and handles alerts in a timely and efficient manner. It was recommended to me by several people who had already used the service, and it has proven to be one of the best apps I have added to my Shopify store. I highly recommend it to any business looking to scale smoothly and confidently while increasing revenue.
Clark Collins · www.clarkcollins.com · outside the top 100k
Chargeback.io revelou-se uma ferramenta indispensável e uma verdadeira mais-valia para a minha loja no Shopify. Muito bom!
Casa Provincial · casaprovincial.es · outside the top 100k
great app
Bellano · bellano.shop · outside the top 100k
Ótimo app me ajuda muito a manter minha relação com a shopify payments saúdavel.
Wear Luvensi · www.luvensi.com · outside the top 100k
Ridiculously solid app, much better than others I have tried. 10/10
Wilo Wale · wilowale.com · outside the top 100k
So far its been a great experience!
TickGuard™ · trytickguard.com · outside the top 100k
O Chargeback.io revelou-se uma ferramenta indispensável e uma verdadeira mais-valia para a minha loja no Shopify. Desde o primeiro dia, a plataforma destacou-se pela excelente combinação de alertas automáticos e prevenção proativa, permitindo-me identificar e antecipar potenciais estornos antes que se tornem um problema real. Esta capacidade de resposta não só me tem poupado imenso tempo de gestão, como também protegeu diretamente a minha taxa de chargebacks, evitando perdas financeiras avultadas e mantendo a minha conta totalmente segura de bloqueios ou suspensões de pagamentos. Além da eficácia do sistema de automação e reembolso, é impossível não destacar a excelência do suporte ao cliente: sempre prestável, rápido e incansável a orientar-me na resolução de qualquer questão. A configuração foi incrivelmente simples e intuitiva. Recomendo a 100% o Chargeback.io a qualquer lojista do Shopify que queira proteger o seu negócio com total tranquilidade. Classificação: 10/10
Clea Mykonos · unranked store
Chargeback.io has been a great addition to our Shopify store. The automatic alerts and auto-refund feature help prevent chargebacks before they happen, which has saved us time and protected our chargeback rate. Setup was simple, and it's reassuring knowing potential disputes are handled proactively instead of reacting after the fact. I'd definitely recommend it to any Shopify store looking to reduce chargebacks and keep their payment processor happy.
Avery's Cove · averyscove.com · outside the top 100k
They're great. Perfectly working. Probably by far one of the best fintech companies. And the best pricing in the industry. So just get it. It saved all my stores - I'd be banned ad all payment processors if it hadn't been for Chargeback.io
OptiTrade · checkout.optitrade.shop · outside the top 100k
good service and helps to get lower cbr%
Cecile Lavelle · cecilelavelle.com · outside the top 100k
great app. Also support is good 24/7 available Its great for if your dispute rate is going up
Lavirel · lavirel.com · outside the top 100k
This app is far superior than the competitors ive used. The customer service is exceptional, the coverage is exceptional, and im super happy I switched. I never have to look back at my billing to ensure I didn't get double charged unlike another competitor. They are my go to from now on.
Preston Hayes · prestonhayes.com · outside the top 100k
Fast response time for onboarding. Thanks!
Detoxiva.com · detoxiva.com · outside the top 100k
Very good experience, relative to other solutions I've tried. This is clean, not overcharging you and I genuinely have nothing bad to say. I like it and would recommend!
Zuffly · www.zuffly-kids.com · outside the top 100k
Excellent support team
Global Cable and Wire · www.globalcablewire.com · outside the top 100k
Quick to set up, easy to use and to understand. This is the actual key to keep your Shopify payments chargeback rate at 0%
Sophie Lambert · www.sophie-lambert.be · outside the top 100k
great app works perfectly!
Lume De Label · lumedelabel.com · outside the top 100k
Useful tool for any merchant.
Catalina Vega · unranked store
Received excellent support regarding my issue from Roudy and was fixed within 2 minutes. Recommending Chargeback IO !
Wellington & Brooks · wellingtonandbrooks.com · outside the top 100k
Not sure how they got a 4.9 star review, but this system is junk!! What they don't provide on the information, is that they only cover orders placed after you sign up and activate with them. So if you have a customer that placed an order prior, you then active their system, then you get a chargeback, they wont cover it. Even though you are all set up in their system. What a waste!! And do NOT expect any help, they don't help you. They only let their "fine tuned" ai speak for them. This is per Roudys words. And when he doesn't want to answer a direct question: "Once again, if a customer has placed an order prior to our activation, then comes and files a chargeback after activation, you won't cover it." It does not work!! I received ZERO assistance in setting up, even after I messaged for over a week asking for help. I got it all set up and active, and bing wake up to a chargeback. They will ask you for all the customers information. So be informed about that, this is even after they have the timeline and everything. Roudy is a grade A Smart+ss. He would rather talk trash than to answer a direct question why his system didn't work. He was asked 3 times, and he wants to answer with: My stuff was active Christy • 5mSeen • 5m She just filed it and in less than 24 hours it went from a dispute to a chargeback? Roudy • 5mSeen • 5m Please. Roudy • 5mSeen • 5m
DBC Baby Bedding Co · dbcbabybeddingco.com · top 100k store
Chargeback.io is great for Shopify and it helps me catch the chargebacks before the land and i can deal with them it saved me tons of money that i would've losed due to limited payouts. 10/10
Elite Aim · unranked store
Great support as always
ΓΑΛΗΝΗ · ΣΑΝΤΟΡΙΝΗ · galini-santorini.com · outside the top 100k
the support team is extremely helpful they answered every question i had, i was talking with Roudy and he walked me through everything and made the whole process 100 times easier. The app also looks incredible very easy to figure it out
CristianLavian · cristianlavian.com · outside the top 100k
very goog
María Valencia · unranked store
Great app and good customer support !
Maison Eloré · maisonelore.co.uk · outside the top 100k
Wonderful app, works well for chargeback protection!
Dudububushop.com · www.dudububushop.com · outside the top 100k
Customer Support is absolutely brilliant, any time they are always there to help and guide you to resolving the issue as promptly as possible. As a whole, Chargeback.io is also a brilliant platform to keep your chargeback rate below the threshold at which payments may be paused or stopped
ELMNT · elmnt.co.uk · outside the top 100k
(1st update) Changing from 1 to 3 stars a visa chargeback slipped through but working with support who is very nice and spent almost an hour working with me to see why and make sure everything is fully connected. Hoping to get everything resolved soon and update this review accordingly. As long as i know I am protected and future chargebacks aren't an issue I am very happy. Just want to know I am being protected as promised by chargeback.io with Visa and Mastercard transactions. (Will update again the moment I know this is working correctly)
Fantasy Fragrance Company · fantasyfragrancecompany.com · outside the top 100k
Easy setup and exactly what I was looking for: pre-dispute alerts only. Got Ethoca live within a day, and the step-by-step onboarding made enrollment, billing descriptors and auto-refund simple to configure. The dashboard is clean, pricing is clear per alert, and I like that you only pay when an alert actually helps prevent a dispute. Support was responsive and helpful over chat when I had a question about currency settings. Good fit for a store that wants to keep its chargeback rate under control and protect its payment processing.
Sali Finder · salifinder.com · outside the top 100k
We recently moved over to Chargeback.io from our previous provider, and so far the experience has been genuinely excellent. The setup and migration process has been much simpler than expected, and it’s been a relief to have proper chargeback protection in place without dealing with a complicated or confusing system. What has really stood out is the support. I’ve been speaking with Roudy and Jean, and both have been fantastic to deal with. They’ve been responsive, patient, and genuinely helpful throughout the process. They don’t just give generic answers either they take the time to understand how your business works, what you need protected, and how to get everything set up properly. For any Shopify store dealing with chargebacks, this app is honestly a must-have. It gives you peace of mind, makes the process simple, and helps protect your business without adding extra stress. Moving providers was a big decision for us, but we don’t regret it for a second. Chargeback.io is straightforward, practical and easy to manage, and the team behind it have been amazing whenever we’ve needed help. This app is a must have if you are running a Shopify Store Highly recommend. <3
Pixel Burn Custom Laser Creations · www.pixelburn.com.au · outside the top 100k
Brilliant app and service from Grace. Grace contacted me to make sure I was happy with the service and has been wonderful with explaining how this works, checking on chargeback alerts for the business and ensuring everything has been set up correctly. With 2026 showing a rise in fraudulent chargebacks we have found this app to be a must in protecting our business and payment account. We are very satisfied with the service and are very happy with our account manager Grace who's messages have been very supportive from set up to making sure everything is running correctly and our expectations are met. Would recommend this company/app and as we have other businesses about to launch, will also be installing the app for those too.
Glow Beauty Case LTD · glowbeautycase.co.uk · outside the top 100k
Very nice Customer support.
Alorin Wear · alorinwear.com · outside the top 100k
The support was very friendly and fast, really try to solve my problem! I'm really happy overall.
Clara Atelier · claraatelier.com · outside the top 100k
great app prevented me from going over 1%, you can customize whether to auto or manually review. works flawlessly
Oak & Smoke Co. · oakandsmokeco.com · outside the top 100k
Overall good experience and easy onboarding. Love the layout of the dashboard but I ham having trouble understanding which orders refunds were sent for.
Harvelo Co · www.harveloco.com · outside the top 100k
Very good experience, a super necessary application for anyone who wants to protect their payment provider account against chargebacks, and support is always available to help.
Boligdrømme · bolig-dromme.dk · outside the top 100k
Great experience with Chargeback.io. The platform works well, and support has always been quick and helpful. Andreas and Roudy have been especially responsive and easy to work with whenever I’ve needed assistance. Recommended.
Craftbly · www.craftbly.com · outside the top 100k
Chargeback.io is great for Shopify and prevents too many chargebacks piling up that would otherwise cause a payout reserve. I prefer to use it with a $100 threshold, anything above that I will submit a chargeback response. Its perfect for what I do.
Boncini · boncini.com · outside the top 100k
Best chargeback alert app available, they have the lowest prices
PestPro · unranked store
This app is a must, it prevents chargebacks verry easy.
Novarrio · novarrio.com · outside the top 100k
Works, but I had 2 chargebacks before it caught one, haven't had any since but hopefully it continues to block them.
Sprivat · unranked store
Received Alert immediately on a chargeback and auto-refunded instead of adding to chargeback risk, Great service.
Thomas & Theo Hamilton · thomas-theo.com · outside the top 100k
Gracey lower ethoca price would be nice
Cloffa · unranked store
Best alert app in the market!
LEBLANC PARIS · www.leblancparis.fr · outside the top 100k
We've only been using the app for a few days, but so far the experience has been excellent. On just the second day after activation, we received an alert that allowed us to act quickly and prevent a chargeback. That single event alone demonstrated the value of this tool for our business. The setup was straightforward, the alerts work as expected, and the platform provides confidence by helping us monitor potential disputes in real time. Everything has been running smoothly so far, and we are very satisfied with the results. We would recommend this app to any store looking to reduce chargeback losses and gain greater control over the dispute process.
Veltrix WorkWear · unranked store
Had my first "save" yesterday, installing Chargeback.io saves you a lot of trouble. Okay it does cost you a fee but that is better than CB fees and makes life less troublesome. Setup is quite straigthforward.
Victoria Cambridge · victoria-cambridge.com · outside the top 100k
Very good! This is a nonnegotiable app for every store.
NUMEA · numeathelabel.com · outside the top 100k
This company helps you to save money like $30 on two orders you otherwise had to pay.
Emma & Rose Cape Town · orerlifestyle.com · outside the top 100k
Great support and very clear communication. The team helped me understand the issue quickly and explained the next steps in a simple and professional way. Everything was handled smoothly, and I really appreciate the fast and helpful assistance. Highly recommended!
Velmora Boutique · unranked store
Absolutely fantastic app! Chargeback: Auto Prevention has been a game changer for our store. It runs on autopilot and has already helped us prevent multiple chargebacks before they hit our account, saving us both money and countless hours of manual dispute work. The setup was straightforward, the interface is clean and easy to navigate, and the customer support team has been incredibly responsive and helpful whenever we had questions. Highly recommend this to any Shopify merchant looking to protect their revenue and reduce chargeback headaches. Five stars all around!
Caught Couture · caughtcouture.com · outside the top 100k
Chargeback.io has been a great platform to work with. The app is very user-friendly and easy to navigate, making chargeback management much more organized and efficient. What stands out the most is the exceptional support team. They are always quick to respond, helpful, and efficient in resolving any issues or questions we have. Highly recommend Chargeback.io to any business looking for a simple and effective chargeback management solution!
Gleefull Supplements · gleefullsupps.com · top 100k store
Amazing fast service really happy with them at the moment.
Margaret & Pearl · unranked store
Chargeback.io really great platform, smooth transfer from one CB preventing app to chargeback.io, thanks!
Cherish-co.uk · www.cherish-co.uk · outside the top 100k
Chargeback.io has been super helpful for managing Ethoca alerts and reducing potential chargebacks for my Shopify store. Setup was smooth, support is responsive, and the system works as expected. Already helped me catch and refund orders early before they turned into disputes. Great experience so far.
Farringdon Wear · unranked store
Great customer support . Had an issue with my billing descriptor after switching to a US LLC and Grace from the support team sorted it out quickly. She walked me through exactly what needed to be updated in Shopify and confirmed my alerts were active.
Mark & Houston · www.markandhouston.com · outside the top 100k
I have set this up and was confused as to why it wasn't helping with my chargeback rate. Therefore i contacted support and they stated one card provider was not connected. They helped swiftly to correct this and its now working.
KANES · shopkanes.com · outside the top 100k
Great support! Got everything working quick.
Vibn · www.shopvibn.com · outside the top 100k
Grace and Jack recently helped me with the setup, and it was a 5-star experience. They were patient, responsive, and made the entire process easy to understand. Their attention to detail was superb, and they ensured everything was set up smoothly. I highly recommend everyone to use Chargeback.io.
P+P · unranked store
I recently helped by Roudy — it was a 5-star experience! He was extremely helpful, friendly, and professional. I’ve been using Chargeback.io for about a year now and I’m still very satisfied with the service. The support is always excellent and efficient. Highly recommend!
CASA INÉS · casainesvalencia.es · outside the top 100k
They're awesome. Very fast responses and helpful with settings up everything up.
Everly London · everly-london.com · outside the top 100k
The customer support at Charback.io has been excellent. Grace, in particular, helped me resolve an issue quickly and efficiently, making the whole experience smooth and stress-free. The platform itself is clear and much faster than what we used before. I’d definitely recommend it if you want to handle chargebacks properly.
London Classics · www.london-classics.uk · outside the top 100k
This app works perfectly. The country where I sell has a high percentage of chargeback rate. This helps me deal with potential issues coming from the card providers. Jack was also very helpful via chat
Revosia · revosia.com · outside the top 100k
Very good customer support and also quick and easy account setup. Would recommend Chargeback.io above others.
Margaret & Grace Lake Tahoe · unranked store
What an awesome tool! They help me prevent my business from dying and thus i can keep scalling without the worries of getting shut down. I really recommend them
Vltava Couture · vltavacouture.com · outside the top 100k
Charback.io really helped us get control over our chargebacks. The system is super clear and works much faster than what we used before. Definitely recommend it if you want to handle this properly.
Claire Montreal Boutique · unranked store
Great service, protection is working properly. Avoided many chargebacks already. Support is fast and extremelly helpful. Recommended!
Nourify · nourify.shop · outside the top 100k
Pretty awesome experience so far. Implementation has been fairly easy. Very helpful staff and quick to respond.
Zalorah · zalorah.com · outside the top 100k
Great app, already put some chargebacks off for us. Also Jack from the customer support team was really helpful!
Vita Sleep · vitasleeps.com · outside the top 100k
Chargeback.io has been a game‑changer for our business. The setup was quick, the interface is intuitive, and the real‑time alerts help us prevent most disputes before they turn into actual chargebacks. Being able to connect easily with major payment processors and get proactive protection has reduced stress and saved us both time and money.
SAINT ARMONT · saintarmont.com · outside the top 100k
I’ve been using Chargeback.io for managing disputes, and it’s been a game-changer. The platform is intuitive, easy to navigate, and provides clear insights on every case. Overall, it has streamlined our chargeback process and saved us a lot of time. Highly recommended for anyone dealing with payment disputes.
Kaomi Sleep · kaomisleep.com · outside the top 100k
Grace is awesome! Had some issues with setup and had them on a call within 24 hours to help right away.
ABLETON REMAKES · abletonremakes.com · outside the top 100k
We've had a very positive experience using Chargeback.io. The platform makes it much easier to manage chargebacks in an organized and efficient way. Everything is clearly structured, which saves a lot of time. The system helps reduce stress around chargebacks and allows our team to stay focused on running the business. Overall, a very useful tool for any online store dealing with payment disputes. Highly recommended.
Estelle's Closet · estellescloset.com · outside the top 100k
very satisfied with chargeback io compared to other providers
Everley & Finch · unranked store
I've tested other chargeback apps before and this is by far the best. Great customer service!
Altair · altairpure.com · outside the top 100k
Really solid app. Gets the job done and keeps shopify payments alive. :) recommend.
Marelia · marelia.co · outside the top 100k
A Perfect solution for busineeses to reduce their chargback rate and built a trusted partnership with their payment proccesor . i hope i knew you before this month !! thank u guys for this solution.
NESTILY · nestily.space · outside the top 100k
Excellent app, I've never again had problems with high chargeback rates on my account or account restrictions because of that. Today I can sell without any headaches!
desativada · unranked store
Chargeback has been one of the easiest tools I have ever set up for my business. The entire onboarding process was extremely fast and straightforward, and I was able to get everything connected and running without any complicated steps. Within minutes I had the system working exactly how I needed it. What really stands out though is their support team. Any time I had a question or needed clarification, their team responded quickly and actually took the time to help instead of sending generic replies. They clearly understand how important chargeback prevention is for businesses and they make sure you’re fully set up to handle disputes properly. If you run an online store and want a simple, effective way to manage and prevent chargebacks, Chargeback is a must-have. Fast setup, powerful features, and a support team that genuinely cares about helping their users succeed.
Built2Offend · built2offend.com · outside the top 100k
Ive tested different chargeback preventions and this one actually works + no crazy fees. Support is great and fast too.
Sculptive Fitness · sculptivefitness.com · outside the top 100k
great fast communication with good prevention. always ready to help and always fast, thankyou!
Henderson New York · unranked store
You can’t easily cancel them — they’ve made it extremely difficult to remove your card, and the top-up amount is fixed and quite high, so you can’t change it. I strongly recommend that the team fix this and allow customers to choose their top-up balance and easily cancel any card they want. Otherwise, it feels sketchy. ---- Update: I spoke with the team, and they have solved all my issues. They helped me unenroll and made the full balance refund, plus helped me understand how their system works. So, I'm changing my review to five stars and waiting for the update where everyone can easily unlink the card and manage the balances as they want, not with some requirements and minimum amounts. Thank you.
Sonverdano · www.sonverdano.com · outside the top 100k
great support!
HALO · halojewelry.net · outside the top 100k
Great experience so far, they are very friendly, helpful, and quick to respond to any questions I have. Nice UI, transparent billing, and easy to set up. I highly recommend Chargeback.io.
Beckett & Knox · unranked store
a really clear app and a good customer service!
elizabeth & rose · unranked store
Easy to set up and helpful team. Worth it for any growing store that wants to keep chargebacks low and stay informed.
Montevao · montevao.com · outside the top 100k
Great support!
Jones & Smith · unranked store
Great Experience all around!
PROTOCOL · www.protocolhealth.sg · outside the top 100k
Great product, very easy to use and helpful support.
Peeps · unranked store
Best App for chargebacks!
Sartoria Positano · unranked store
Great app for preventing chargebacks before they happen. Easy to set up, clear insights, and the support team is very responsive. Definitely worth it for any growing store.
Mae & Rose Jewels · maeroseboutique.com · outside the top 100k
I just finished speaking with Jack. With my questions he was extremely helpful in explaining not only the functionality of the app but also how important it can be to the life of my store on Shopify.
Vibrovia · unranked store
Works perfect! service also 10/10
Noire attire · unranked store
Excellent help from Andreas! he helped me setup everything i struggeled with in chargeback.io. I now have learned the basics i need to know and he was very patient with me. i definetly reccomend. Thankyou!
Zarrachi · zarrachi.com · outside the top 100k
Tem um suporte incrível, recomendo mais logista a aderirem
Olyra Aurelien · unranked store
amazing costumer support
Form Footwear · unranked store
Great product, works as it should. Great customer service, with prompt responses from skilled people that can actually resolve issues.
Snoozy · snoozyco.com · top 100k store
Great service! Works amazing for our business for refunding chargebacks before they happen! Customer service is also phenomenal.
Eclipse Skin Co · eclipseskin.co · outside the top 100k
The best service for chargebacks. Thank you guys!
Samurai Boards · unranked store
Great app, super functionality. Super great support. Appreciated the call with Roudy, he knew everything and all works well, thanks a lot :)
Helvetus · helvetus.com · top 100k store
The support team always helps me amazing, Roudy helped me last time. I could even message him privately, so he could take a look into my case. Amazing!
Scott & Parker Washington · unranked store
Support is amazing, I had an issue which got resolved pretty quickly even though it was a bit complicated. Also had a call with a sales director which helped and ressaured me that everything is working perfectly fine and if I needed any help to reach out once again! Highly recommend this app!!
RevitalGlow · tryrevitalglow.com · outside the top 100k
great app!
Verhoeven Mode · unranked store
We've been using Chargeback.io for a few weeks now, and honestly, the support team is phenomenal. We had a minor issue integrating it with Stripe, and their rep responded within 10 minutes — not just with a fix, but with a full explanation and follow-up. Fast, friendly, and knowledgeable support like this is rare in the Shopify app ecosystem. This level of service alone makes this app a 5-star experience!
Tropic Skincare · unranked store
Great app, and more transparent than other apps like chargeflow. Recommended!
Baxalene · baxalene.com · outside the top 100k
This company has no customer service, takes ages to get someone. Every time you need them, it's impossible. Now I have uninstalled and am moving to another company and need them to release the descriptor, but they are ignoring me and not replying back. I will have to contact all relevant parties and Shopify also, as this is bad to treat their clients this way.
Rebooters · rebooters.com · outside the top 100k
Very friendly, very fast and very efficient service. Perfect partner if ypu really wanna scale your business. They always listen and come up with a great solution. Can only recommend to work with them.
Schneider Salzburg · unranked store
Great and fast onboarding, saved my payment processing and we are still scaling! Great CX in general!
Scottsdale Boutique · unranked store
Very usefull app, life-saver for your payment processor !
MORNINGTON BOUTIQUE · unranked store
Good service and good support 5/5
Lumina-London · 8508ed-18.myshopify.com · outside the top 100k
Great service, does exactly as said. Cheaper alerts than other apps and lots of help from the support team if you run into any issues, highly recommend.
Edward Fraiser · edwardfraiser.com · outside the top 100k
Reliable App with a great Customer Support This app does exactly what it promises and more! We have successfully processed multiple chargebacks thanks to the automated features and the clear dashboard. But what really sets it apart is the customer support. They are friendly, knowledgeable, and always ready to help. This gives us extra confidence in the system.
Mizrahi · unranked store
I was skeptical at first, but the app worked perfectly. It was easy to set up, became life super fast, and protected my store! I 100% recommend it.
Witch Atelier · www.witchatelier.com · outside the top 100k
Very Polished App, Good instructions, easy to understand and i know it will save a lot of chargebacks in the future. Worth having installed if you want peace of mind. Would rather pay the $15 alert fee and auto refund, then pay $15 chargeback fee and risk holds on merchant account. Makes sense to me.
Shaker Cases · shakercase.com · outside the top 100k
I started using Chargeback.io primarily because of their competitive pricing, and I couldn’t be happier with my choice. The onboarding process was lightning-fast, allowing me to start protecting my business from chargebacks almost immediately. Their support team truly goes above and beyond, always available to answer questions and provide assistance whenever needed. On top of that, their coverage is simply the best I’ve encountered, ensuring comprehensive protection and peace of mind. If you’re looking for a reliable, fast, and affordable chargeback solution, Chargeback.io is the way to go!
My Therapy Toolkit · unranked store
Been using it for 4 months now and it's amazing! did over 5M USD so far with Shopify Payments (including shop pay) and managed to keep it a life and we are still scaling! at the same time we have it connected to oceanpayments and airwallex on our other stores literally a life-saver to keep your payment processors a life
Lesterandjones.com · unranked store
11/10 It has saved our payment processor 100 times already. Very worth it.
Canberra The Label · unranked store