Zapiet ‑ Pickup + Delivery
Boost sales and cut costs with smarter delivery options that reduce waste and delight customers
#13 of 2,869 in Orders and shipping · Delivery and Pickup
- Rating
- 4.9 from 1,805 reviews
- Rating from stores in the top 100k
- 5.0
- On Shopify since
- 2015
- Seen on
- 5,389+ stores
What merchants say
Read all 600 with sourcesEvery review carries the store that wrote it and how big that store is, and 9 of them are complaints you can read in full.
Each line is written from the reviews under it and says only what they say – open one to read them. An aspect fewer than three merchants mentioned is left out rather than shown as neutral. Written from every quotable review we hold.
- 5★2026-08-21
Srivastav was AMAZING
Hope Flower Farm · top 100k store
- 5★2026-08-21
Truly amazing, professional and friendly support form Sandy!
The After School Cookie Club · outside the top 100k
Link to this reviewVerify at sourcewww.theafterschoolcookieclub.com
- 5★2026-08-21
Great for when you offer an array of things like delivery, shipping, and in-store pick-up, like our store does. Their app handles it all, and the team is quick to help with questions.
WildFlora · top 100k store
- 5★2026-08-20
Jessica is AMAZING she went wayyyyyyy above and beyond to help me with all my shoptify and website questions in addition of all my app question , She is one and only
AbstractandStem · outside the top 100k
- 5★2026-08-19
Very fast and professional support!
Subway Catering · unranked store
- 5★2026-08-18
Very Helpful Customer Service Team. Genisis helped me so much to improve my site with suggestions.
STACKED · top 100k store
- 5★2026-08-18
UPDATE: I had to come back and update my review because Jessica truly went above and beyond. We were experiencing some configuration issues with Shopify, and she stayed on the call with us to troubleshoot and work through everything. The extra care, patience, and attention she gave us really stood out. It’s rare to receive this level of hands-on support, and I genuinely appreciate her commitment to making sure we were taken care of. Exceptional customer service! A special thank you to Jessica (Supervisor) at Zapier. She was absolutely amazing. We needed support and clarification on a few issues, and she was patient, clear, and took the time to make sure everything was properly resolved. She explained each step in a way that was easy to understand and made the entire experience feel much less stressful. I truly appreciated her professionalism, kindness, and willingness to help. She is a wonderful representation of excellent customer service.
Southwest Ranches Farmers Market · top 100k store
- 5★2026-08-17
I had an issue with part of our company’s online store, which was causing inconvenience to our customers. The issue was fixed quickly, and I am incredibly grateful for the prompt support. I was really struggling with the issue and honestly didn’t know what to do. Srivastav from Customer Service was incredibly patient, kind, and thorough throughout the entire process. He took the time to understand the situation and stayed with me until the issue was resolved. I truly cannot thank him enough for his help and support. I sincerely appreciate everything he did to resolve the problem.
Fun Luge · outside the top 100k
- 5★2026-08-17
I couldn't function with this app. it does so many things super well that we florist need. I suspect that nearly any service business on shopify would love all the levers and function the this app brings to your processes. thanks again. ---------- For the user, this app is highly functional logic big brained stuff. I tried to put on my most logical brain and still hit walls and the folks that jumped in and proposed solutions were insanely helpful. 5 stars is enough. AGAIN - WE WOULD NOT COULD NOT BE ON SHOPIFY IF IT WASN'T FOR ZAPIET APPS.
ACME Floral Co. · unranked store
- 5★2026-08-16
srivastav was inclredibly helpful! GREAT APP makes owning a restaurant even easier!!! PAVLO ROCKS TOO!!!!!!! RUTVIK IS AMAZING!!!!!!
Boil Baby Boil · outside the top 100k
Read all 600 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
Picking up
Zapiet ‑ Pickup + Delivery usually gets about 18 reviews a month. It got 26 in the last 30 days. That is +42% against its own 90-day pace. We publish this beside the ranking, never inside it – the order is the rating, and a good month does not change how good an app is.
Work on Zapiet ‑ Pickup + Delivery?
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