Clyde | Warranty Platform

Every review carries the store that wrote it and how big that store is, and 11 of them are complaints you can read in full.

• 1★2026-05-19

  Avoid this app at all costs. Their support is awful, slow, and they just removed our installation altogether with no heads up or warning.

  Skyforge PC · outside the top 100k

  Link to this reviewVerify at sourceskyforgepc.com

• 4★2024-12-23

  We've been working with Clyde for quite some time, and our experience has been positive overall. Their customer service is good, and their product is a valuable addition to ours. While we've faced some frustration due to certain requirements that they are currently unable to fulfill, we remain optimistic and look forward to continuing our partnership

  PolarMonkeys · top 100k store

  Link to this reviewVerify at sourcepolarmonkeys.com

• 4★2024-12-12

  We started with the program when it was just Clyde and in the first year the service was great, however we did not have a ton of warranty purchases as our website was not set up on shopify yet. While customer service seems pretty thin at times ever since the aquisition we have switched to shopify we have seen a significant lift on warranty purchases and so far our customers seem happy. I would like a direct AM to help us figure out how we can make the tool even better for our customers.

  Trailer Valet · top 10k store

  Link to this reviewVerify at sourcetrailervalet.com

• 5★2024-12-12

  Clyde has been a game-changer for our Shopify store! The platform is easy to integrate, and the team made the setup process seamless. Offering extended warranties to our customers has not only boosted our revenue but also increased customer confidence in their purchases.

  Game Room Shop · top 100k store

  Link to this reviewVerify at sourcewww.gameroomshop.com

• 1★2024-06-26

  Clyde was purchased by Cover Genius, and ever since their customer service, functionality, and even primary business contact number have all simply stopped working. It's like it's entirely abandoned but they haven't changed anything. I've been emailing for weeks just to get contracts updating and I can't find a single person who works at the company who has been able to help me. I will update the review if anyone ever gets back to me.

  ONE Custom Audio · outside the top 100k

  Link to this reviewVerify at sourceonecustomaudio.com

• 1★2024-05-31

  I don't know what changed but seemingly since Clyde was acquired by another company, their customer service, functionality, and even primary business contact number have all simply stopped working. It's like it's entirely abandoned but they haven't changed anything. I've been emailing for weeks just to get contracts updating and haven't even gotten so much as an automated response.

  Sleeper Cell Computers · unranked store

  Link to this reviewVerify at source

• 1★2024-04-26

  Not Working. No Solution. No Customer Service. 1 month with this deal.

  Kalm NOW · unranked store

  Link to this reviewVerify at source

• 1★2023-04-13

  It's just trash. I am building a drop shipping furniture store and whoever they are sent me a reply saying that I am not a good fit. TRASH!!!

  bazaarmart.net · unranked store

  Link to this reviewVerify at source

• 2★2022-07-21

  I think Clyde has one of the most promising warranty management plug-in. However, at the moment I am frustrated with the apps because of these reasons in order of sequence:- 1. (Poor customer service) The support team is not responsive at all. I sent 5 emails at 3 different times and none of them were replied unless when I change my password which usually done by a bot. 2. Clyde is only available for US customers 3. After setting up payment process through micro-deposit, I was expecting the warranty to show up in my product page but it isn't and still pending until today. The only reason I wrote this review is due to #1 and I hope they will reply to my email as soon as possible so I can revise my review. I hope somebody from their team will take quick action and reach me out as fast as possible. Otherwise, I wouldn't recommend this apps if the customer service is so poor.

  lilimolly · unranked store

  Link to this reviewVerify at source

• 2★2022-06-13

  I've been requesting help for over a year, at least 3 or 4 times, and can never get a reply. I just need someone from customer service to email me and help me get things configured correctly.

  Electric Zip · unranked store

  Link to this reviewVerify at source

Read all 41 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.

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