Cashfree CODFIRM
All in one COD & Checkout - higher COD to prepaid conversions, address prefill and RTO intelligence
#1634 of 4,101 in Store management · pay Later
- Rating
- 4.5 from 43 reviews
- Rating from stores in the top 100k
- 4.5
- On Shopify since
- 2020
- Pricing
- Free plan available
- Seen on
- 699+ stores
What merchants say
Read all 89 with sourcesEvery review carries the store that wrote it and how big that store is, and 9 of them are complaints you can read in full.
- 5★2026-03-12
We've been using this app for quite some time and it has significantly improved our COD order management. The OTP verification and confirmation process helps ensure genuine orders, which has reduced fake orders, cancellations, and RTO issues. The ability to convert COD orders to prepaid is a great feature and has worked smoothly for our store. Integration was easy and the system runs reliably without any major issues. Another highlight is the excellent support from the team — they are responsive, helpful, and quick to resolve any queries. Overall, it has made our order confirmation process much more efficient and transparent. Highly recommended for stores dealing with COD orders.
foottex · outside the top 100k
- 1★2025-06-12
Extremely hard to install. Reached out via email 5 times for the last 3 days. Team is not helpful at all.
Roze · outside the top 100k
- 1★2025-06-07
Same as others, app stopped working and my days worth of COD order cancelled and no reponse from the support email. SAD, was a happy customer for over a year.
Kotart · top 100k store
- 1★2025-04-24
Terrible support, app has not been working for 10 days and no response yet. EDIT: Got in touch with a support person on the 10th day, but 3 days later and still no movement because they don't understand how shopify or collaborator access works. Downgraded from 2 stars to 1 star.
Shop The Arena · top 100k store
- 1★2025-04-18
Horrible Customer service, When you have a issue don't expect a reply for weeks.
My Dental Store · outside the top 100k
- 1★2025-02-21
Their customer support is worse than pathetic. I've been waiting for a response for 4 days, despite multiple follow-ups. Absolutely disappointing service!
His'en'Her - Shop T-Shirts For Men & Women Online · outside the top 100k
- 1★2025-02-16
App doesn't even load and so can't install in my shop. No option available to contact support.
Bling Queen · outside the top 100k
- 1★2024-10-09
I had high hopes for Codfirm based on my initial experience, but unfortunately, my recent interactions have been disappointing. The app, while initially promising, has not kept pace with the evolving challenges faced by Indian Shopify sellers, particularly concerning RTO and COD issues. Despite reaching out with specific requests, the response has been slow and unhelpful. It feels like there’s a lack of commitment to customer needs, and I’m left questioning the value of our partnership moving forward.
Meadbery · outside the top 100k
- 5★2024-04-24
The incorporation of CODFIRM into our system has seamlessly streamlined our COD transaction management, significantly enhancing our order confirmation process and ensuring more reliable order fulfillment. Throughout our engagement, the exceptional support provided by the CODFIRM team has been a standout feature. Their swift responsiveness and adept assistance have been instrumental in promptly addressing any inquiries or concerns. Their dedication to providing a frictionless user experience has greatly solidified our confidence in the platform. In conclusion, we are extremely satisfied and enthusiastically endorse CODFIRM!
GNC India · top 100k store
- 5★2024-04-18
Trusted and support is excellent
Digital Dress Room · outside the top 100k
Read all 89 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
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