Cashfree CODFIRM · Store management
Every review we hold for Cashfree CODFIRM, quoted in full, with the store that wrote it.
Bigger stores rate Cashfree CODFIRM 0.05 lower than the crowd does. The App Store prints one number; the store behind each review is the part it never shows.
89 reviews pulled · 1 carry a rating and no text · 88 long enough to quote · 2020-10-26 to 2026-04-17
Every review we hold, newest first
We've been using this app for quite some time and it has significantly improved our COD order management. The OTP verification and confirmation process helps ensure genuine orders, which has reduced fake orders, cancellations, and RTO issues. The ability to convert COD orders to prepaid is a great feature and has worked smoothly for our store. Integration was easy and the system runs reliably without any major issues. Another highlight is the excellent support from the team — they are responsive, helpful, and quick to resolve any queries. Overall, it has made our order confirmation process much more efficient and transparent. Highly recommended for stores dealing with COD orders.
foottex · foottex.com · outside the top 100k
Extremely hard to install. Reached out via email 5 times for the last 3 days. Team is not helpful at all.
Roze · www.roze.in · outside the top 100k
Same as others, app stopped working and my days worth of COD order cancelled and no reponse from the support email. SAD, was a happy customer for over a year.
Kotart · kotart.in · top 100k store
Terrible support, app has not been working for 10 days and no response yet. EDIT: Got in touch with a support person on the 10th day, but 3 days later and still no movement because they don't understand how shopify or collaborator access works. Downgraded from 2 stars to 1 star.
Shop The Arena · shopthearena.com · top 100k store
Horrible Customer service, When you have a issue don't expect a reply for weeks.
My Dental Store · mydental.store · outside the top 100k
Their customer support is worse than pathetic. I've been waiting for a response for 4 days, despite multiple follow-ups. Absolutely disappointing service!
His'en'Her - Shop T-Shirts For Men & Women Online · hisenher.com · outside the top 100k
App doesn't even load and so can't install in my shop. No option available to contact support.
Bling Queen · shop.blingqueen.in · outside the top 100k
I had high hopes for Codfirm based on my initial experience, but unfortunately, my recent interactions have been disappointing. The app, while initially promising, has not kept pace with the evolving challenges faced by Indian Shopify sellers, particularly concerning RTO and COD issues. Despite reaching out with specific requests, the response has been slow and unhelpful. It feels like there’s a lack of commitment to customer needs, and I’m left questioning the value of our partnership moving forward.
Meadbery · www.meadbery.com · outside the top 100k
The incorporation of CODFIRM into our system has seamlessly streamlined our COD transaction management, significantly enhancing our order confirmation process and ensuring more reliable order fulfillment. Throughout our engagement, the exceptional support provided by the CODFIRM team has been a standout feature. Their swift responsiveness and adept assistance have been instrumental in promptly addressing any inquiries or concerns. Their dedication to providing a frictionless user experience has greatly solidified our confidence in the platform. In conclusion, we are extremely satisfied and enthusiastically endorse CODFIRM!
GNC India · www.guardian.in · top 100k store
Trusted and support is excellent
Digital Dress Room · digitaldressroom.com · outside the top 100k
The customer support is very good. Gave instant solution.
Skwin India · www.skwinindia.com · outside the top 100k
CODFirm is a great app. Customer service is great! They attend to you personally and help you get the app up and running on your Shopify store. It is an easy to install and easy to use app. It works seamlessly and has a very simple interface for us to work with. It does the OTP verification for all COD customers and flags those high-risk customers. Work from our end has greatly reduced as we have to call and confirm a very few customers who would not have done the OTP verification or those high-risk customers as alerted by CODFIRM app. All in all, it is a great app, and special thanks to Yashi from the team as she supported us before and after installing the app by being in touch with us continuously.
Angadi of Spices · angadiofspices.com · outside the top 100k
CODfirm assisted me in minimizing RTOs by enabling OTP verification for COD orders. The OTP login feature they provided made it convenient for my customers to log in effortlessly. I strongly recommend other stores to explore this solution, as it can significantly boost conversions. I highly endorse CODfirm's services for all brands.
Mensoo · unranked store
Very helpful app to overcome the problem of fake orders. By integrating OTP log in and confirmation of phone numbers for COD we are able to avoid fake orders and better optimise our ad spend and shipping costs. The team at CODFIRM was very helpful to streamline the integration. Looking forward to adding more of their features to make customer checkout and payment collection smoother.
Kritikala · kritikala.org · outside the top 100k
Very Good App , Thanks Team
Recode Studios · shop.recodestudios.com · outside the top 100k
With Shopify stores recently experiences an influx of fraudulent COD orders through #MetaAds the CODFIRM COD Verification Suite has been an effective tool to combat this issue. The app works seamlessly first by identifying and tagging non verified COD orders and then by auto cancelling them within a set timeframe. The app does have downtime but the support and technical teams are very supportive with getting the system back online efficiently.
Vinod Cookware India Pvt. Ltd. · unranked store
Love the app, does everything we need from it. The support team is so responsive, have never seen this kind of support on any Shopify app ever
World of Asaya · worldofasaya.com · top 100k store
great app with amazing feature and an excellent support team
Tah - Dah!!! · unranked store
The integration was smooth. It’s effectiveness in managing COD transactions has optimized our order confirmation process, leading to improved order fulfillment reliability. A notable highlight of our interaction has been the outstanding assistance offered by the CODFIRM team. Their prompt responsiveness and assistance have played a crucial role in swiftly resolving any questions or issues. The team's commitment to delivering a seamless user experience has greatly bolstered our trust in the product. In summary, we are thoroughly pleased and wholeheartedly recommend CODFIRM!
Flo Mattress · www.flomattress.com · top 100k store
Support team is really responsive solved my issue within 24 hrs thankyou CONFIRM
Happiness Basket · unranked store
The app is a thoughtfully designed product. Its user-friendly interface, smart features, and reliability makes it an indispensable tool, making our daily tasks very efficient. Much thanks to Abhya for being very informative and Yashi for guiding us through the process of integration and enabling app features. The CODfirm team has been extremely prompt and supportive in all our support requirements.
Vintage Loom · www.vintageloom.com · outside the top 100k
been using it for a couple of months now! The experience has been amazing, great customer service!
Terractive · terractive.in · outside the top 100k
Exceptional app! Reduced RTO with COD verification and enabled smooth transition from COD to prepaid using WhatsApp integration. Highly recommended for efficient order processing.
Beatitude · unranked store
usefull app good support team
GADGET NATION · unranked store
The integration process was seamless, highlighting CODFIRM's user-friendly design that facilitates quick and effortless setup. The platform's efficiency in handling COD transactions has streamlined our confirmation process, contributing to a smoother and more reliable order fulfillment system. One of the standout aspects of our experience has been the exceptional support provided by the CODFIRM team. Their responsiveness and helpfulness have been instrumental in addressing any queries or concerns promptly. The support team's dedication to ensuring a seamless user experience has significantly enhanced our confidence in the product. Overall, highly satisfied and recommended !
Nidhi and Mahak · unranked store
Nice app integration, with this app we were able to verify the customers with OTP.
UrbanSkinz · unranked store
I am an old user of CODfirm app and i can vouch for their services and customer care. It has helped us increase prepaid orders share as well as confirm orders and keeping customers updated about orders.
Longroad Brands · unranked store
CODFIRM has truly transformed my Shopify store's order management. The OTP verification for COD orders ensures the authenticity of customer details, reducing uncertainties in the shipping process. Its ability to detect high-risk COD orders early on has been instrumental in safeguarding my business. The standout feature is the seamless conversion of COD orders to prepaid with a one-click UPI payment option. This not only simplifies transactions but significantly lowers Return to Origin (RTO) rates. The integration of WhatsApp notifications for COD to prepaid conversions and order alerts keeps my customers engaged and informed throughout the entire process. CODFIRM is a must-have app, offering a comprehensive solution for secure, efficient, and customer-friendly order fulfillment. Highly recommended!
Pintola · pintola.in · top 100k store
This app is awesome! I have tried so many apps but this is best to use on my e-commerce. The customer support, Is very helpful. It is very easy to use and very intuitive and also has the best icon of all. Try it and you will never uninstall it again. I'm using it and always recommend it
Amora Crockery · unranked store
Great Support. It's not an instant chat support, but the team gets back almost instantly on a call to help you. Till now everything is working great
AaMe · shopaame.in · outside the top 100k
CODfirm helped me to reduce RTO's through this I was able to verify OTP's for COD orders. Their OTP login feature helped my customers to login easily, I would highly recommend stores to try this as this would help them to increase conversions. I would highly be recommended for all brands to OPT the services from CODfirm.
Purpos Planet · unranked store
We've been using the app primarily for Whatsapp broadcasts and it's worked well for us. The customer support, especially Abhya has been super helpful and prompt for every new campaign. Would surely recommend it.
Notcoy · www.notcoy.co · outside the top 100k
I have been using the CODfirm app for a while now and it's the best solutions for COD orders. COD orders can be confirmed using OTP and then we can also try to convert the same orders into a prepaid order by offering a little discount reducing overall RTO and impacting bottom line positively.
Rusabl · unranked store
CODFRIM has proven to be an indispensable tool for our business, offering a range of services that enhance our operational efficiency. The OTP verification feature for Cash on Delivery orders has been a game-changer, providing an extra layer of security and streamlining our transaction processes. What sets CODFRIM apart is not only its robust functionality but also its exceptional customer support. The responsive and knowledgeable support team has consistently exceeded our expectations, providing prompt assistance whenever needed. With its multifaceted services and top-notch customer support, CODFRIM has become an invaluable asset to our operations.
SLADORN · sladorn.com · outside the top 100k
The customer support provided by the CODFIRM team is nothing short of exceptional. They are responsive, knowledgeable, and genuinely invested in helping users make the most out of the app. Any questions or concerns I've had were addressed promptly, contributing to a positive overall experience.
Bella Vita Organic (IDAM Natural Wellness Pvt. Ltd.) · bellavitaorganic.com · top 10k store
Excellent Application, have made the transactional process simple and transparent for both us as the Seller & the Customer. Our rate of cancellation has gone down and we have been able to convert lot of orders from COD to Pre-paid without any glitch.
Mai Soli · maisoli.in · outside the top 100k
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Quives · unranked store
Try yourself and you will be addicted. Try yourself and you will be addicted. Try yourself and you will be addicted.
tanujbaba · unranked store
Love the app. it is very useful app for Cash On Delivery order confirmation. with this app getting genuine COD orders. Thanks.
FRATO · www.frato.in · outside the top 100k
I used this app but did not find it so useful as it hardly improved my RTO for the store. Its more of a gimmicky app.
bestshoesclub · unranked store
For stores in India this should be THE app for COD order confirmation - leaves all other COD confirmation apps far behind. The OTP functionality through Text & Whatsapp message for order confirmation is way better than whatever solutions I have seen previously. Apart from the excellent features very happy with the fantastic support provided during setup - can't really ask for more!
Protecta · www.protecta.in · outside the top 100k
very good app, smooth COD confirmation along many more features. we also like the Order confirmation messages on SMS & whatsapp.
Krishaz · krishaz.com · outside the top 100k
Amazing app, helped us reduce RTO by enabling COD verification. Also helped us set up COD to prepaid option using WhatsApp integration. Overall highly recommend!
Flow & Mo · unranked store
Using this app for OTP verification for COD orders and order updates via whatsapp. Its quite seamless and easy to set up and has helped us with reduction in RTO.
Jaipur Masala Company · www.jaipurmasalacompany.com · outside the top 100k
useful app to verify and confirm genuine/fake COD orders. The app also keeps the customers updated with shipping notifications. So far performing well.
Indirookh · indirookh.com · outside the top 100k
Good one but not sure how to edit customise prepaid conversion widget, also unable to register to TRAI since jio page is throwing error for CIN, We have only LLPIN
Dudeme · www.dudeme.in · outside the top 100k
L'app funziona come descritto. Voto 5 stelle perché l'assistenza è ottima, dopo un breve scambio di email ci ha fissato direttamente una chiamata per risolvere un problema. Consigliata
LuxMate · unranked store
I can vouch for this app. i am using it from last 4 months and it has benefitted me a lot. Especially COD Convert feature helps me convert COD orders into prepaid orders and reduce RTO. Also the abandoned cart recovery works great. has recovered 18% of my abandoned carts through this app. Obviously there are other apps too for mails and text but this works best when it comes to recovering via WhatsApp. Only thing i can recommend is they can maybe come up with a full fledge SMS solutions where abandoned and tracking is sent via SMS too. but overall it's best
The Light Artsy · unranked store
This app helps you know the the serious COD buyers by verifying the customers during checkout with otp. Great app and nice support from the founder Mr. Hriday.
Otovon Electronics · unranked store
perfect app!..... very useful....... solves all my phone number-related problems......must use app in case of COD orders
Laric · unranked store
We started using this app for COD Verification which is the best we've seen so far, however, it does need some improvements. We are also using the app to convert COD orders to prepaid. We recently kick started our Whatsapp Business for auto notifications which is such an important step in bettering the customer's experience. Overall it has been a good experience and Hriday has been super helpful throughout the process in actively developing features which have helped us so so much!
Lemonade · snapflyers.com · outside the top 100k
This app has partially solved a huge gap of COD return orders across India. I think feature like cart recovery via whatsapp worked best for us. We are still in the process of using this app on quantum of orders but overall the app is worth the cost. Justifies every bit of it.
Molo Foods · unranked store
I really liked the app. It would be great if you add one more feature just like a blocklist in which we could add those numbers who frequently verify cod order and then reject them upon delivery, so that cod orders from those numbers gets either cancelled automatically or notification can be sent automatically to those customers asking them to convert that order in prepaid.
FarmMate.in · farmmate.in · outside the top 100k
This has been an amazing app.. I discovered it thru one of the FB groups and tried the free version of it. The set up is super simple & Hriday is very professional and supportive. Its been only 4 days and we could find 3 Fake COD orders worth large value and also converted 11 orders from COD to prepaid. The app is super amazing and fairly priced. I would 100 % Recommend all small to mid-size stores to try the App for personal experience. I am moving to PRO version and Looking forward to some great features on the way.
HOUSE OF ARTEMIS · unranked store
Usually I wouldn't take the effort to leave a review but this one needs to be shown to the world. COD and RTO is a massive massive problems, completely eroding the margins but Hriday (founder CODFIRM) exactly understands the problem and is resourceful enough to solve them for the entire industry. This app currently streamlines the customer communication using whatsapp business api which is a massive massive win for small and medium stores. Levels the field when competing against the big shots. COD to Prepaid conversion is such a boon. Only marketplaces with total control over their websites could do it until now. This allows us to convert the COD orders just like Amazon and greatly reduces the risk of RTOs, inherent with COD orders. The abandon cart feature is a cherry on top because it would have looked bad if stores had to use multiple whatsapp business numbers for different tasks such as OTP, Orders Tracking, Abandon cart etc. Everything in one sleek package massively improves the customer satisfaction and trust. Hriday has exciting ideas going forward which when implemented will change the landscape of COD orders, shifting the power dynamics in hands of merchants and keeping in check the notorious customers placing fraudulent orders across the internet. A quick call with Hriday is all it takes to convince anyone that CODFIRM is the partner they need and deserve in their D2C journey. Would highly recommend 10/10.
Dakshina Store · unranked store
Really like the app. Helps us reduce fake COD orders as well as reconfirms customers' intent to purchase. The new features have really helped us bring back lost sales too. The best thing is you can always reach them for any help or call or Whatapp.
Iba · ibacosmetics.com · top 10k store
A best app for COD order confirmation. I have been using this app on my both stores. The developer team is very helpful and I have never faced any diffculty with this app. App is easy to install, configure and use. I will highly recommend you to use this app if you want to stop fruad COD orders.
RESIST Plus · unranked store
CODfirm is One of the most needed app for Indian Sellers It Reduces the Not so Serious and False Orders which helps Reduce RTO We're glad we Decided to have this app 2. Mr. Hardik not only gave us good customer support but also solved our other shopify Issues ..
Gizmoz.in · unranked store
The app is awesome, we have been looking for apps on the store that helps convert more and more orders to prepaid and this does exactly that. We have been using the app for 3 months now and conversion has been growing exponentially. Great Job CODFirm. The support is also so quick, there were times when the founder himself resolved our doubts late at night. Anyone opting of this feature add the app without hesitation.
doeraa · doeraa.com · top 100k store
CODFIRM is hands down one of the best apps we’ve used. It’s reduced our RTO’s to below 1%. The secret sauce is the team behind the product— they (genuinely) seek feedback & adapt in record time. Very happy to be associated with them!
Sleepy Owl Coffee · sleepyowl.co · top 10k store
The app is great. It helps us to get the COD orders verified easily via otp. It saves our team a lot of time to manually verify via call. The integration was very easy and the add on features enabled to convert the COD orders to Prepaid with discount is best.
Kattam · www.kattam.in · top 100k store
I REALLY LIKE THE FEATURES AND APP INTERFACE, ESPECIALLY THE CUSTOMER SERVICE. 5 STAR FROM MY SIDE ⭐️⭐️⭐️⭐️⭐️
VOOXCART · unranked store
Just the awesome o relse its beyond the aweome the app is too good and the customer support is mind blowing. Guys, just download the app & if you have any type of issues just contact them, they will help out you in everything.
RATAN FARM · unranked store
Must app for indian Ecom If you are doing Indian ecom or selling in India this app is very useful to verify orders. I love this app & support is awesome
Yuppcart · unranked store
Doesn't give much of use. Verification doesnt help much with reducing RTO. It's just another gimmick & just another waste of time. Also there are chances that your customer's phone numbers are exposed to a third party.
Rebba · unranked store
Great app! Helped us a lot! Makes good impression on customers, Also very fast support. I would love if all apps would be like this. I would say it is a must-have app for e-commerce in India!! 6 Stars!
ZIPCARTZ · unranked store
Great app to add to you store!! Does work seamlessly!! So currently it helps us to refine all the fake phone numbers!!
sæy 7! · unranked store
Really liked this app! Great work by team! Best app for Cod Confirmation India, everyone should go for it!
Sleek&Peek · unranked store
Amazing app with "to the point" functionality and works like a charm on the store. Seeing a lot of new features adding with time, which is really appreciable.
Voganow · www.voganow.com · outside the top 100k
many thanks to Mr Hriday, for providing us with a solution for filtering genuine orders, also Codfirm has helped us to reduce RTO'S. With the latest feature of Converting COD orders to prepaid, we are experience huge surge in PREPAID orders within 24hrs of applying it. Highly Recommended. thanks !!!!
Imeora · imeora.in · outside the top 100k
Downloaded this app to enable COD and confirming orders at the same time. It worked wonders for me.
Steorra Jewels · unranked store
I highly recommend this app to everyone, This will help you to find fake customers and reduce your RTO as well, also I've spoken to Mr. Hriday, He was very good & supportive person, Wish you good luck for your future endeavors. :)
BownBee - Creating Special Moments · unranked store
I used this app for our brand store Captain Zack to reduce the returns from customers. It has really worked well. It has helped me reduced the return % as well.
Captain Zack · captainzack.in · top 100k store
Very Helpful App. Has really helped us identify the right customers reduce our RTOs which has saved huge costs.
Coccoon Personal Care · unranked store
This app is very much needed to verify genuine customers . reduced my work load , reduced my RTO .Thank you team .
mystory · unranked store
We've tried multiple applications for COD Order verifications but most of them have failed to do their tasks accurately. This plugin is a game changer & offers an experience similar to that of a big platform like Amazon & Flipkart. Love the quick turnaround from the team responsible who got in touch to get the plugin installed correctly. Great team, great efforts to solve the problem of the small-scale ecom ventures.
AestheticNation · aestheticnation.co.in · top 100k store
The founder of this app is really helpful. Will customize all your requirements and give you suggestions that really really works well. The app has reduced my RTO very well and I would love to keep using this app. If you’re on the fence thinking of using this app or not, please go ahead and use it. App itself is really good as well as the support from the team. Thanks Hriday! Appreciate your efforts.
ActiFiber · actifiber.in · outside the top 100k
Perfect app to verify cod orders. I used it from past three months and my delivery rate increase. Because of the app i only have to call unconfirmed customers for verification that saves lot of time. Really appreciate cod order verification team for their great work.
Fabviaana · unranked store
A simple user friendly solution for COD verification. The team has been extremely responsive to our questions and even implemented a feedback in record time! Extremely happy with the app and I hope more stores discover it.
Quirksmith · quirksmith.com · top 100k store
Works pretty efficiently and is cost friendly. Recommended for those looking at bringing down COD fraud.
Sepoy Beverages LLP · sepoyandco.com · top 100k store
The app worked like charm for our store and thanks for the team for their constant support. I highly suggest this app if someone wants to decrease COD related fake orders
7Essencials · unranked store
codfirm has helped us to get legit cod customers hriday the founder is a very talented guy contributing to indian ecommerce excited to see new features. A must recommendation for all the indian shopify stores.
Skelott · unranked store
A very efficient way to confirm COD orders, making the whole process much easier for both the manager and the customer! The support is very helpful and fast. Highly recommended.
Silkme · unranked store
Best application to authenticate Cash on Delivery customers.....its a must have app to reduce the return. Very helpful team, immediately resolved integration.
Asveda · unranked store
One of the best COD confirmation apps out there to handle COD orders. The support is superb and fast. Hriday is always on top to resolve every issue on priority and the pricing is very reasonable. I am looking after to more new features in the future being added to the app to optimize the merchant's COD issues. Great work team
Bare Baggy · unranked store
amazing app to confirm cod orders. CODfirm founder Hriday agarwal is very helpful. Recommended app for all shopify sellers looking to reduce fake COD orders.
Nutrabox India · nutrabox.in · top 100k store
This is one the best Apps every indian e-commerce Store should have like what an amazing idea by the founder and team This one app have helped us to lower our man power for processing COD orders Can't thank the team enough for the app i have recommended the app to many other stores
Athflex · athflex.com · top 100k store
I tried many apps to verify COD but find out this to be the best one although it's new and some improvement is needed. The developer is extremely friendly and helpful. Hope to see a perfect version soon. Thanks, team.
Casual Hai · unranked store