CustomCat: Print on Demand

Every review carries the store that wrote it and how big that store is, and 78 of them are complaints you can read in full.

• 5★2026-07-22

  CustomCat has the best staff, especially JT. He made the process so painless for me. He even volunteered to assist me in areas that I didn't realize I needed assistance in. I feel so much more confident about this new journey, due to this interaction.

  HMC Gifts LLC · outside the top 100k

  Link to this reviewVerify at sourcehmcgifts.com

• 5★2026-07-13

  We've used several other print on demand services. The quality of the products from CustomCat is superior to the others that we tried. Their customer service is also fantastic. Definitely recommend them!

  Finishing Lines · outside the top 100k

  Link to this reviewVerify at sourcefinishing-lines.com

• 5★2026-04-17

  I feel nothing short of BLESSED to be working with Custom Cat as my print on demand provider. I am currently on my 3rd year working with them and EVERYTHING about them is outstanding! I especially love their new DigiSoft Ink, which is much nicer than DTG or DTF! The ink actually stays on my customers' shirts through many washes and withstands the test of time. The customer service is also AMAZING. These people are super kind and have consistently taken care of me and my orders as if I was family. Turn around times are EXCELLENT, and if you ever need support, you can reach out to them on their Facebook Page or by email, and you will ALWAYS receive a prompt reply : ) I love everything about Custom Cat!

  Meaningful Tees Shop · outside the top 100k

  Link to this reviewVerify at sourcemeaningfultees.net

• 5★2026-03-23

  A great POD provider! Quality and support are excellent. I only needed support once, with an app integration issue (not a problem with an order), and their team responded quickly and got it resolved.

  Lovebird Custom · unranked store

  Link to this reviewVerify at source

• 4★2026-01-24

  how do i find custom cat fulfilment section so they ship from uk. im in uk and want quick delivery? love it so far

  Layla's Warehouse · outside the top 100k

  Link to this reviewVerify at sourcewww.laylaswarehouse.com

• 2★2025-11-18

  Set up my store with CustomCat as the print on demand. Using CustomCat Support - Help instructions, I set up different shipping methods. One being "express". My customer ordered an item. Selected express. Did not receive item till 10 DAYS LATER. First, they used a lame excuse of the item not passing a quality check. Then they came back and said it was because I used "express" as a type of shipping and they don't offer express. Their help literally offers an option for overnight shipping and does not say you cannot name it "express" in shopify. Sad that they couldn't figure out what express means and ship it with the proper method. Worse that they made excuses instead of taking ownership.

  H-Town Freedom Apparel · unranked store

  Link to this reviewVerify at source

• 3★2025-11-07

  I'm really not impressed by the design process. They have presets, which are nice as you don't have to worry about the sizing, however if you want to choose a custom size, it keeps reverting back to the size it wants! Also there's only an option for the front and the back, no sleeve, no where to put your branding logo on the design. I was so excited to finally find a store that did a jersey that want's sublimated and then super bummed by the design process.

  DzDezigns 904 · unranked store

  Link to this reviewVerify at source

• 5★2025-10-20

  I've been using Custom Cat for 2 years and have had really great experience with very few issues. In the rare occasion where I've had a missing order, they were quick to help find a resolution. Appreciate the great customer service.

  Home Turf Clothing Co. · outside the top 100k

  Link to this reviewVerify at sourcehometurfclothing.com

• 5★2025-09-24

  We work with custom cat for our business. They provide quality items at great prices. We also really love our rep. He is attentive, quick to respond and address any concerns, always on top of our account and always available to us. We highly recommend Custom Cat for merchants.

  The Hero Company · top 100k store

  Link to this reviewVerify at sourcetheherocompany.co

• 4★2025-09-23

  Got my order in 5 business days which is not bad at all. I was curious about their DIGISOFT®. It is just regular DTF. Definitely not anything special. I was hoping for a nice new industry print method but it's just a marketing ploy. Otherwise its decent DTF. Slight banding on my print but passable.

  South by Sea Shop · outside the top 100k

  Link to this reviewVerify at sourceshop-southbysea-com.myshopify.com

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