Helium Customer Fields
Create customer sign-up forms as unique as your business, and save custom data to customer accounts.
#641 of 1,300 in Store management · Accounts and Login
- Rating
- 4.5 from 311 reviews
- Rating from stores in the top 100k
- 4.9
- On Shopify since
- 2015
- Seen on
- 5,636+ stores
What merchants say
Read all 400 with sourcesEvery review carries the store that wrote it and how big that store is, and 19 of them are complaints you can read in full.
- 1★2026-08-25
Worst app and customer service tbh. We literally never used your useless app and charged us for 24 months. Such a lovely environment I suppose.
CANINE SCIENCE · outside the top 100k
- 4★2026-07-30
tags are confusing.
Dealers MicroDOT · outside the top 100k
- 5★2026-07-09
We use Helium Customer Fields heavily on our Shopify Plus store, and it has been an invaluable asset to our operations. Shopify's native features are quite limiting when it comes to custom registration, but this app completely bridges the gap. It gives us the power to create advanced sign-up and data collection forms using complex conditional rules that simply aren’t possible out of the box. The fact that it seamlessly maps everything directly to Shopify Customer Metafields makes data management incredibly clean. On top of a powerful and stable product, their customer support team is exceptional. They are responsive, helpful, and ready to assist with complex setups. Highly recommended!
Whiskers N Paws · top 100k store
- 5★2026-07-08
Very useful for creating b2b accounts.
Archon Games Wholesale · outside the top 100k
Link to this reviewVerify at sourcewholesale.archongames.net
- 2★2026-06-24
overpriced. outdated UI. stuck with it since we have customers using it.
Draw it Out® · top 100k store
- 5★2026-05-21
Jakin and his team have been very helpful and fast with their support whenever we have needed their input.
New Growth Designs · top 100k store
- 1★2026-05-21
Unfortunately not working for me. I keep asking specific questions and the responses are not very helpful and it takes many hours to get a reply. Shopify recommneded this app to me, but I cannot recommend beause it did not solve and did not do what I needed it to.
sarahathletics.com · outside the top 100k
- 5★2026-05-15
Seamless, easy to use. Very happy with this app.
Evergreen Nursery, Inc. · outside the top 100k
- 3★2026-05-13
An actual onboarding process would be nice. I mean, an actual human to show me around the tool on a zoom or at minimum a live webinar. They just send you to support pages to get started. $60 a month for a tool that's going to be live on my site indefinitely is a cash cow. You'd think they'd help it get started a little bit better. Way more coding than I anticipated.
Orska Rituals · outside the top 100k
- 3★2026-05-08
郵便番号を入れて住所を自動入力できるようになるとなおいい
elmi（エルミー）｜コスメとスキンケアのオンラインストア · unranked store
Read all 400 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
Work on Helium Customer Fields?
Any amount puts this listing above the review-data order, on the board and in Store management. Every amount and every click is printed in public. Paying also opens a private page for this listing – that is where the badge for your site, the share card and your deal live. Everything you can do here, including what money cannot buy and how to get this listing corrected or taken down.
Not ready to pay for anything? Take the badge – it shows this listing’s live rank on your own site, it is free, and it always was.
Claiming is free and it shows: the listing turns gold in every list – the same highlight a paid card carries – with a Claimed badge, in the exact place its reviews put it. It also earns the only followed link on this site: a claimed listing that has paid nothing links to its own website dofollow – a paid placement never does, because a link that was paid for is an ad. Claiming moves nothing.
See the whole board · How ranking works · Rules – we remove listings on request, paid or not.