Booster: Discounted Pricing

Every review carries the store that wrote it and how big that store is, and 74 of them are complaints you can read in full.

• 3★2022-09-15

  We've had this app for many years, and it was working well. With recent changes however, it no longer works properly and support is poor. First it frequently crashed customers' carts. Those that didn't crash just had the discount disappear at checkout, which made it look like we were deliberately offering a non-existent discount. We had many customer complaints. Shopify told us to keep it installed so it could be fixed, which was brutal. Eventually I decided to uninstall and look elsewhere. After several weeks it was 'fixed' and we had it reinstalled. It now takes the discount offered on one item and spreads that out over all the products in the cart. A $10 discount on one item now becomes $1.67 on that item and so on down the cart. It looks ridiculous and is confusing. I should say that strongly suspect that the issues this app is having are because of Shopify code changes that they have not acknowledged and have caused problems to many apps and themes. Still, Shopify apps need to be able to adapt in the Shopify environment.

  ProSciTech · outside the top 100k

  Link to this reviewVerify at sourceproscitech.com.au

• 1★2022-09-11

  Support for this app is a total disaster. Never in my life have I encountered such an unprofessional and ignorant approach to the customer. Support does not listen to customers, they pretend that the problem has been solved and do not write back. I pay for a subscription, and when I had a problem that prevented me from opening the store, support ignored it, did not write back. I had to change to another app. I do not recommend the app, bad treatment of customers, waste of time and money.

  Manticore · unranked store

  Link to this reviewVerify at source

• 1★2022-08-15

  Customers can't go to checkout due to some app issue. Have to uninstall and look for another solution. Support didn't resolve the issue for over 3 weeks...

  Smart-Buckle Laces · outside the top 100k

  Link to this reviewVerify at sourcewww.smartbucklelaces.com

• 1★2022-05-03

  Sadly today the discount table disappear and the head of support James emailed me saying they are getting rid of this app. No longer giving support. He asked me to uninstall. They offered me 4 months refund. That worth the 1 star. Do not install this app anymore.

  APM · outside the top 100k

  Link to this reviewVerify at sourcewww.apmbodyjewelry.com

• 3★2022-03-15

  Hi Support, Can you please confirm that after 7 days trial , if the app didn't work according to my requirement, will i be able to cancel the subscription with 7 days?

  Forever 21 Malaysia · unranked store

  Link to this reviewVerify at source

• 5★2021-11-21

  Great app, I've been using it for more than 1 year, never had a single problem during this period. Today we've updated our theme and we needed support from them to help us solve a problem in the cart. They quickly provided an initial reply and started working on a solution. A few hours later, their dev team came up with new development to fix our problem! They did all of that on a Saturday! Amazing support, can't recommend this app enough, it's great, and the team behind it is even better. Thanks a lot and much success!

  Sheltercase · outside the top 100k

  Link to this reviewVerify at sourcethesheltercase.com

• 5★2021-10-24

  I use this app on my store with some issues due to the legacy code from uninstalled apps. The support team guided me step by step to get thing in the right place. Now I happy my clients can buy more and me ... ;) Thanks Team.

  Orazia™ · unranked store

  Link to this reviewVerify at source

• 5★2021-10-15

  Fast and good service. We hade a issue, and very quickly the customer service responded. Even if the issue wasn't solved right away, their people did not gave up and showed consistent service

  Migoshop Danmark · unranked store

  Link to this reviewVerify at source

• 5★2021-05-21

  The best support ever! Super quick and very patient! Thank you very much again, I am very happy that you have helped me so well. The app is just awesome too!

  WatchGT · unranked store

  Link to this reviewVerify at source

• 4★2021-01-27

  This app has its faults, but they actively try to resolve issues the best they can. The support is quick and knowledgeable. If there is a mistake they learn from it and resolve it quickly. I am not certain it is for everyone, but it could help your site with conversations as some influencers have suggested. I suggest you give it a try through the trial period once you've finished the testing phases and have some active sales daily. The trial period would be best used then imho.

  BumpWraps · unranked store

  Link to this reviewVerify at source

Read all 400 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.

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