Easyship ‑ All in One Shipping
Discounted shipping rates, labels, tracking, duties & returns. Show rates, tax & duties at checkout
#1376 of 2,869 in Orders and shipping · Shipping
- Rating
- 4.1 from 366 reviews
- Rating from stores in the top 100k
- 4.1
- On Shopify since
- 2017
- Pricing
- Free plan available
- Seen on
- 404+ stores
What merchants say
Read all 400 with sourcesEvery review carries the store that wrote it and how big that store is, and 103 of them are complaints you can read in full.
- 5★2026-08-17
Very good support, so very happy at the moment with the app and support.
Chartley Chucks · outside the top 100k
- 5★2026-08-14
Awesome, thank you so much Ajith for the quick support! Have a great day!
CatharinaS · outside the top 100k
- 5★2026-08-13
Easy to use, smooth and practical shipping app! Their team is extremely supportive and Joseph has been really helpful. Thank you again!
Cirage Paris · outside the top 100k
- 5★2026-08-07
Excellent help!
Bobbi Beck · outside the top 100k
- 5★2026-08-06
Great platform, wish I would have found it sooner, easy to use, great support and really nice pricing
SwellPro-UK · outside the top 100k
- 1★2026-08-06
(2025) Terrible company, do not use. Purchased one label, fine. Second label, blocked my payment 5 times, then took my money, then blocked my account, then asked me to verify my identity. Then the customer service rep said they wouldn’t unblock it unless I answered questions about my shipping volume and website, then they approved me when I asked to file a complaint. Useless. Beware. Update (April 2026): I've used easy ship small amount here and there for countries were there rates are okay, mostly their rates are terrible and the most expensive on the market. However now we have an issue with one of our shipments through easy ship with Fedex. Fedex will only speak to Easyship and Easyship hasn't replied to our messages, it's been two days so far. So now our customer is asking for updates, and we have nothing because all we can do is talk to a BOT. Update (August 2026): We have a shipping missing and they've put all methods of communication with support behind paywalls. The ticket system doesnt allow you to submit any ticket probably because they havent paid their bill. We're going to be taking this company to court over this issue.
Stickiply · outside the top 100k
- 1★2026-08-01
Update, August 1: This issue is still unresolved. After posting this review, I followed up with Easyship again on July 18 requesting a clear explanation and escalation. Easyship has still not provided an itemized explanation, confirmed a refund, or offered any meaningful resolution. At this point, nearly two weeks have passed since my last direct follow-up, and the issue still has no resolution or even an explanation. I am updating this review because the lack of follow-through has become part of the issue itself. I used Easyship to send a FedEx shipment to Canada and prepaid the import charges through Easyship. We were charged $441.18 USD for Import Tax plus a $15.00 USD DDP Handling Fee. Despite this, FedEx later contacted the recipient before delivery and required an additional $238.97 CAD for the package to be released. FedEx’s breakdown showed $0.00 duty, $227.00 CAD GST/HST, and a small clearance/ROD fee. Easyship initially acknowledged the issue and said they were working with FedEx to have the charge waived. However, the client ultimately had to pay FedEx to receive the package. To protect the customer experience, we refunded the client out of our own pocket, but we have still lost the client over the lack of clarity and trust around this shipment. The bigger concern is that FedEx’s requested amount was substantially lower than what Easyship had already charged us. We would never have known there might be a discrepancy or overcollection if FedEx had not asked the customer to pay again. I followed up multiple times asking Easyship for an itemized explanation of how the $441.18 USD import tax charge was calculated, why FedEx required an additional $238.97 CAD, and whether any overcollected or duplicate payment would be refunded. I have not received a response since June 10th. I understand that international duties and taxes can be complicated. What I do not understand is collecting hundreds of dollars in prepaid import charges, having FedEx require the recipient to pay again, and then not providing a clear explanation after repeated follow-ups. I would be happy to update this review if Easyship provides a transparent itemization and resolves the duplicate/over-collected charges, but at this point I cannot trust their DDP/import tax process for future international shipments, or honestly any of their other rates.
Crystalarium · outside the top 100k
- 5★2026-07-30
The Shopify integration is smooth, and syncing orders has been reliable. It has saved our team a lot of time by reducing manual work and making fulfillment much more efficient. We also appreciate the tracking features, which help keep customers informed throughout the delivery process.
Wrapfield Shop · outside the top 100k
- 1★2026-07-22
Horrible customer service. 3 weeks having an issue with my account where I can't ship until I verify my account (mind you I have shipped with them before but all of a sudden my account needed verification). The customer AI service bots keep opening cases and "escalating" but no one responds. I finally got a response after more than a week and when I replied back, they went silent again. It is really frustrating since this is what I use to ship internationally and now my international customers are being affected due to the lack of support from this app.
Virgo and Gem · top 100k store
- 1★2026-07-20
Was only able to install 40% of all orders, and did not let me use Evri to ship internationally because according to them, Evri do not ship to USA. Bad app, do not install.
Phill Smith Creative Ltd · outside the top 100k
Read all 400 with sources – and filter them to the complaints, the recent ones, or the stores big enough to matter.
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